---
title: SAP Business One Reviews
meta_title: 'SAP Business One Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how SAP Business One works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 11
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# SAP Business One Reviews
**Vendor:** Key Business Solutions  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 11
## About SAP Business One
SAP Business One is an integrated enterprise resource planning (ERP) solution tailored for small and medium-sized enterprises (SMEs). It consolidates core business functions—including accounting, financials, purchasing, inventory, sales, customer relationship management (CRM), and human resources—into a single, user-friendly platform. This integration provides real-time visibility and control over operations, enabling informed decision-making and streamlined processes. Designed for flexibility and scalability, SAP Business One can be deployed on-premises or in the cloud, accommodating the evolving needs of growing businesses. Key Features and Functionality: - Financial Management: Automates accounting tasks, manages cash flow, controls budgets, and monitors project costs, enhancing financial accuracy and efficiency. - Sales and Customer Management: Oversees the entire sales process and customer lifecycle, from initial contact to final sale and after-sales service, improving customer relationships and sales performance. - Purchasing and Inventory Control: Optimizes procurement processes, manages inventory levels, and integrates warehouse operations, ensuring cost-effective purchasing and efficient inventory management. - Business Intelligence and Reporting: Provides powerful analytic and reporting tools, including integrated SAP Crystal Reports, enabling the creation of timely and accurate reports based on company-wide data. - Mobility and Remote Access: Offers mobile applications for iOS and Android devices, allowing employees to access critical business information and perform tasks remotely, enhancing productivity and responsiveness. Primary Value and Solutions Provided: SAP Business One delivers a comprehensive, affordable ERP solution that addresses the unique challenges faced by SMEs. By integrating various business functions into a single platform, it eliminates data silos, reduces manual errors, and enhances operational efficiency. The real-time access to business information empowers decision-makers to respond swiftly to market changes and customer needs. Its scalability ensures that as businesses grow, SAP Business One adapts to meet increasing demands without the need for a system overhaul. Additionally, the solution&#39;s flexibility in deployment options—on-premises or cloud—allows businesses to choose the setup that best aligns with their operational requirements and IT capabilities.



## SAP Business One Pros & Cons
**What users dislike:**

- Users experience **slow performance** with SAP Business One, even for small reports like the SOA, causing delays. (1 reviews)

## SAP Business One Reviews
  ### 1. SAP Business one : The strength and Weak

**Rating:** 4.0/5.0 stars

**Reviewed by:** abedalrahman a. | Senior  Accountant, Food & Beverages, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2025

**What do you like best about SAP Business One?**

Global support

integration

the corrected variances in specific : modules vs GL

**What do you dislike about SAP Business One?**

the time out report : it take several minutes in small reports , such as SOA

**What problems is SAP Business One solving and how is that benefiting you?**

The System solve Multiple tasks Regarding it ERP system , Such as : Ware houses / HR / Finance / Sales / Purchases "local & global" ,
All of functions and tasks through on more cycle Approval , So it give you more protection for each transaction.

  ### 2. Good Program, Hard to Understand at First.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah O. | QA Senior Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about SAP Business One?**

The most helpful thing about SAP has been the number of things we can use the program to track. Currently, it is being used to track purchases, drug products and expirations of our items. It has proven very useful for our inventory management, as we frequently need to make changes to our numbers on a minute by minute basis.

**What do you dislike about SAP Business One?**

The least helpful thing so far about SAP has been that it is not very user friendly for beginners to the product. It takes extensive training on our part to show new users how to use the product, and how to enter and alter information that we track.

**What problems is SAP Business One solving and how is that benefiting you?**

The one thing that it is greatly improving is our inventory management. We now have a more accurate count of the products we are carrying, what is used, and what we need to buy more of.

  ### 3. SAP A Wondorful Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lawson D. | Techincal Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about SAP Business One?**

User-Friendly Interface,Real-Time Data Access,Customization and Flexibility,scalable,cost effective,support including customer service and documentation.

**What do you dislike about SAP Business One?**

Performance issues some or the other day due to increase in users/as data volume increases,integartion issues with non-sap systems is challenging,implementation is complex and time consuming,regular updates/upgrades can be disruptive.

**What problems is SAP Business One solving and how is that benefiting you?**

Sap solves manual processes by faciltating automation like invoicing,order processing etc.Sap solves inventory management issues helping us to maintain optimum stock levels,reduce carrying costs and keep an eye on non-moving stock,avoid stock out and overstock issues.Sap helps in tracing finance operations such as accounts payable,accounts receivable.Sap helps to manage customer intercations,retention and satisfaction by enabling CRM functions.

  ### 4. A comprehensive review of SAP business.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Olivier  I. | Client services supervisor, Business Supplies and Equipment, Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about SAP Business One?**

The most helpful about SAP business is the data access in real-time and a user-friendly interface which helps to manage small and medium-sized businesses as well as the Ease of implementation and data integration from the current uses.

**What do you dislike about SAP Business One?**

I would say the downside of SAP business is that sometimes we report performance issues while handling a large volume of data, especially those for large businesses and organizations.

**What problems is SAP Business One solving and how is that benefiting you?**

We often use SAP business for solving financial problems particularly the compliance team and inventory management in the procurement department.

  ### 5. Ideal for Small to medium sized business upto a limited number of userbase

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pratik  R. | Senior Internal Auditor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about SAP Business One?**

The software packs up all comprehensive business cycles in a Compact and user friendly manner, Compliance and design view is good and compliance aspect of the system from process angle is good

**What do you dislike about SAP Business One?**

Its vastness and limited usage as an ERP software. Seggregation of duties and role responsibilities are limited and implementation takes a lot of time. Clients also experience resistance of change to new system since they feel it just burdens them with more work.

**What problems is SAP Business One solving and how is that benefiting you?**

Clients implementing Business One solves the inherent risk of using a lot of different smaller systems into one system for all.

  ### 6. Big SAP's little brother

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about SAP Business One?**

It's customisable via the B1 Usability Package that can be bought separately.  Its small enough to not cost too much many but covers everything you need for a small to medium business.

**What do you dislike about SAP Business One?**

Major functionality improvements from the standard package can be costly and take lots of development via your third party provider.  Your experience with the product can be heavily biased by your consultancy provider.  We use Vision 33 and I rate their Customer Support very highly.

**What problems is SAP Business One solving and how is that benefiting you?**

Creating Work Orders and moving stock, Sales Order processing, delivery, invoicing, purchasing.  Its our one stop stop for business processes.

  ### 7. SAP Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Warren C. | Cloud Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about SAP Business One?**

Very useful and good analytical reports. Ease of use and we can limit module access to end users as required.

**What do you dislike about SAP Business One?**

Needs a lot of customisation for reports. Need to integrate BI software to get propoer customised reports.

**What problems is SAP Business One solving and how is that benefiting you?**

An integrated ERP software right from leads management to sales, Inventory, Sales, Accounts, etc.,

  ### 8. A solid, old-school ERP system

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about SAP Business One?**

It has all aspects of business contained in one software application.  It is fairly easy to navigate and there are lots of drill-down links to related data and transactions.

**What do you dislike about SAP Business One?**

The user interface is very archaic and the menus are very cluttered.  There is too much old functionality that needs to be modernized or rebuilt.

**What problems is SAP Business One solving and how is that benefiting you?**

It allows the clients I support to run their businesses efficiently and keep close track of their operations.

  ### 9. Not particularly user-friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about SAP Business One?**

The reports can easily be pulled for specific jobs. The application also has multiple uses, so we are able to place expenses and also track material quantities in real time. The program is used daily at our place of work and can be utilized by multiple people at once.

**What do you dislike about SAP Business One?**

I don't find the program to be particularly user friendly. There are too many menus to make navigation easy for the typical user. It is hard to remember where to navigate to in order to perform a specific task.

**What problems is SAP Business One solving and how is that benefiting you?**

SAP Business One is solving inventory management and purchasing for us. It is benefitting us by keeping our records digital.

  ### 10. Best ERP solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Harsimran S. | Managing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about SAP Business One?**

Its very nice with featureful software , and has extensive management solutions for each function/department

**What do you dislike about SAP Business One?**

Its pricing is a bit higher side which makes it a second choice

**What problems is SAP Business One solving and how is that benefiting you?**

For managing and recording the organisational records

  ### 11. SAP B1 is a stable platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about SAP Business One?**

Helps to manage the supply chain. Migration whent OK and users did not need a lot of training.

**What do you dislike about SAP Business One?**

Its a bit hard to customize but once finised runs soomtly. Our implentation partner stugle a little bit for th customisation part.

**What problems is SAP Business One solving and how is that benefiting you?**

After a few years wee needed dut upgrade SAP to forfilled ouneed for nerw features.



- [View SAP Business One pricing details and edition comparison](https://www.g2.com/products/key-business-soluitions-sap-business-one/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-09+20%3A34%3A27+-0500&secure%5Bsession_id%5D=527d5ee4-1436-4d8a-8314-e69fd217f456&secure%5Btoken%5D=7e5f703c248dd469530bf8e96cd7abe6b633ae3219b72b015fa94c2f8d8ad07c&format=llm_user)

## SAP Business One Features
**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - ERP Systems**
- Decision Making

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

## Top SAP Business One Alternatives
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