Microsoft Outlook

By Microsoft

4.5/5(3,511)
4.5 out of 5 stars

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Microsoft Outlook Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

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Microsoft Outlook Reviews (3,511)

View 9 Video Reviews
Reviews

Microsoft Outlook Reviews (3,511)

View 9 Video Reviews
4.5
3,511 reviews

What do users say?

Generated using AI from real user reviews
Users consistently value how Outlook keeps email, calendar, and tasks in one place, which reduces app switching and makes daily scheduling and communication easier to manage. Many also highlight its strong Microsoft 365 integration and email organization tools like folders, rules, and flags. A frequent complaint is that search and performance can feel slow or unreliable with large mailboxes.

Pros & Cons

Generated from real user reviews
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FJ
Flannery J.
Assistant Property Manager
Mid-Market (51-1000 emp.)
"User-Friendly and Intuitive Interface"
5/5
What do you like best about Microsoft Outlook?

Microsoft is user-friendly and easy to navigate, with an interface that feels straightforward and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

The only thing I can think of that I dislike about this program is that, sometimes, I’ll click something and my entire view changes. When that happens, I have to exit and open it back up just to get my previous view back. Review collected by and hosted on G2.com.

Kelly K.
KK
Kelly K.
Accounting Coordinator
Mid-Market (51-1000 emp.)
"Easy to Use and Feature-Rich—Microsoft Outlook Stays Reliable"
5/5
What do you like best about Microsoft Outlook?

Overall, I like how easy it is to use—Microsoft Outlook remains a constant for me, even with updates. I use it daily for both work and personal needs. I also enjoy the features it offers, such as delaying sends, callback messages, and being able to like or use emojis to react to messages instead of having to write a full response. I’ve also found the Copilot integration features helpful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Dragging files for download — I used to be able to drag and drop attachments directly from Outlook, but now I have to download them first. Review collected by and hosted on G2.com.

Corie W.
CW
Corie W.
Key Account Coordinator
Enterprise (> 1000 emp.)
"Optimal Performance and Easy Chat with Colleagues in Microsoft Outlook"
4.5/5
What do you like best about Microsoft Outlook?

Connecting with my collegues via chats, the performance is optimal. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

There is nothing at the moment that I don't like about Microsoft Outlook. Review collected by and hosted on G2.com.

George H.
GH
George H.
Self Employed
Mid-Market (51-1000 emp.)
"Outlook simplifies your life."
5/5
What do you like best about Microsoft Outlook?

For me personally the calendar portion of the software is extremely helpful, but I love all of Outlook, very easy to use! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

When using Microsoft outlook one adjustment I would suggest is to have integration of multiple email addresses added to the account easier to do, it would be great to link a Gmail account within. Review collected by and hosted on G2.com.

BC
Brady C.
Operations Manager
Small-Business (50 or fewer emp.)
"Automatic Email Sorting Keeps My Outlook Inbox Clean and Focused"
5/5
What do you like best about Microsoft Outlook?

What I like most about Outlook is being able to sort emails into different subfolders and have them automatically routed to the right folder. It keeps my inbox much cleaner, and it makes it easier for me to focus on the messages that matter most. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

The only real issue for me is that it takes longer to open on my desktop Outlook than it does on my phone app. Review collected by and hosted on G2.com.

GB
Gabrielle B.
Customer Care
Mid-Market (51-1000 emp.)
"Staying on Top of Emails and Deadlines with Microsoft Outlook"
5/5
What do you like best about Microsoft Outlook?

I love Microsoft Outlook because it helps me stay up to date with all my emails and keep track of calendar deadlines for work, appointments, and other commitments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I dislike that it isn’t as secure as it needs to be. My very first account was hacked because of the amount of junk mail pretending to be me. Review collected by and hosted on G2.com.

Manickam D.
MD
Manickam D.
HR Manager
Staffing and Recruiting
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Convenient Email and Calendar All-in-One with Microsoft Outlook"
5/5
What do you like best about Microsoft Outlook?

So many peoples like the Microsoft outlook because very most easily convenient sent to emails, calendar, Microsoft 365,office accsess.

I can also compare outlook with the Gmail, Apple Mail, Thunderbid , Spark... Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Some Common frustrations people have with Microsoft outlook it's not the major issue its very minor issues like confusing interface, search issue, sync problems Review collected by and hosted on G2.com.

Fabrizio M.
FM
Fabrizio M.
OPERATORE ANTINCENDIO - OSPEDALE PEDIATRICO BAMBINO GESù
Hospital & Health Care
Enterprise (> 1000 emp.)
"Reliable, but with some excessive slowness"
3.5/5
What do you like best about Microsoft Outlook?

What I like most about Microsoft Outlook is that it puts everything in one place: email, calendar, appointments, and contacts. You don't have to jump from one app to another, and that's something that saves a lot of time.

I also like that it's very organized: emails are easy to read, you quickly find what you're looking for, and you don't have that feeling of chaos that other mailboxes sometimes give.

Another convenient thing is the integrated calendar: just one click and you see all the appointments, meetings, and deadlines, without having to open anything extra.

In general, Outlook really gives the impression of being reliable: it works, it's clean, and it's made for those who work and want something that doesn't waste their time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

What I don't like about Outlook, using it every day for work, is that sometimes it becomes really slow. When you have many emails to manage or need to switch from one calendar to another, it always seems to take that extra second... and when you're under pressure, you definitely notice it.

Another aspect is that it's full of features, but not all of them are intuitive. When you just need to do something simple, you always end up wasting time searching through menus and settings that aren't exactly straightforward.

And, honestly, the interface is a bit rigid. It does its job, sure, but it's not exactly the freshest or most convenient thing to use every day.

In summary: it works, but for an app I use for work every day, I would like it to be a bit faster and simpler. Review collected by and hosted on G2.com.

Maulik P.
MP
Maulik P.
Project Lead eDiscovery
Legal Services
Mid-Market (51-1000 emp.)
"Reliable and Organized Email Platform for Everyday Work"
5/5
What do you like best about Microsoft Outlook?

I really like how Outlook brings everything together in one place emails, calendar, contacts, and tasks. The interface feels clean and easy to navigate, and I love how I can schedule meetings directly from my inbox without switching apps. The focused inbox helps me keep important messages at the top, and integration with Teams and OneDrive makes collaboration smooth and quick. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Sometimes Outlook can feel a bit heavy, especially when syncing large mailboxes, it slows down or freezes for a few seconds. The mobile app could also be a little faster when loading attachments or switching between accounts. Other than that, it’s generally very dependable. Review collected by and hosted on G2.com.

Anjaly T.
AT
Anjaly T.
Reporting and Analytics Specialist
Public Relations and Communications
Mid-Market (51-1000 emp.)
"Microsoft Outlook Keeps Email Organized and Easy to Track"
5/5
What do you like best about Microsoft Outlook?

Microsoft Outlook makes it easy to manage email communication, especially with features like grouping related emails and flagging important messages, which helps keep everything organized and easy to track. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

At times, scheduled emails don’t feel completely reliable, as there can be slight delays or uncertainty in delivery, which can be a bit inconvenient. Review collected by and hosted on G2.com.

Questions about Microsoft Outlook? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 2 months ago

What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?

GU
Guest User
Last activity 3 months ago

What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

8%

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Outlook
4.5/5(3,511)