MaintainX Reviews & Product Details

Ease of use. After initial implemenation, it's been very easy to navigate through the system. The platform has been extremely helpful with scheduling not just PMs but also reactive jobs for my team.

Support from the MaintainX team has been phenominal, they are super responsive. Willing to help how they can and always friendly.

Lastly, I love how they are continuing to grow this platform and expand it to help meet the end-users needs. Review collected by and hosted on G2.com.

My only "negative" would be on us and not MaintainX. The system is originally designed for PM at a facility. We are using it for both PM and Reactive; and at this point we have WAY more reactive.

There were some intial modifications we had to do w/Maintain X to get over this small hump and they did a great job getting it us squared away. Review collected by and hosted on G2.com.

Since we switched to MaintainX, we've managed to do away with paper work orders entirely, which has really helped us streamline our maintenance operations and keep comprehensive records for all our equipment. The platform's reporting features have also made it much simpler to present data and visuals when we're seeking approval for new equipment purchases. Additionally, the recent advancements in AI integration are quite impressive. Our account representative Ira, has been outstanding throughout our transition to the platform, making the process much smoother. Review collected by and hosted on G2.com.

In my opinion, the only potential drawback we face is related to the technological learning curve experienced by some of our longer-tenured staff members. However, this issue is not connected to MaintainX itself. Review collected by and hosted on G2.com.

Managing and overseeing our workflow has become much easier. The platform is straightforward to use, with only a minimal learning curve - our team was able to get everything set up and operational within just one to two weeks. The mobile app is excellent, which is especially important for those of us who are frequently on-site instead of working from the office. Review collected by and hosted on G2.com.

There are only minor inconveniences, and these are typically resolved within a few days. Review collected by and hosted on G2.com.

Not only do I love MaintainX, but my entire work family does as well. What we appreciate most about MaintainX is its user-friendly design. It makes everything simple, from someone submitting a request to our team being able to address it quickly. We use MaintainX every day, It just shows you how easy this really makes our day to day work life better. Not to mention the amount of features it has along with filters. With those the live time tracking of orders especially if they have procedures. Aside from how fast it is to receive help from MaintainX Customer Support, when needed. Review collected by and hosted on G2.com.

There honestly isn't anything that I dislike about MaintainX. Review collected by and hosted on G2.com.

MaintainX has been a essential minute by minute tool for managing our multi-location operations, and I want to highlight how great and supportive Tommaso Rivetti has been throughout the entire process. He has taken the time to understand our workflows and has been extremely responsive in helping us get our reporting and setup exactly how we need it. He's shown me so many cooler features and hacks to help me manage my 50+ site flow.

What I like best about MaintainX is how easy it makes it to track, assign, and follow up on maintenance tasks across multiple locations in real time. The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and accountability. I also appreciate the customizable checklists and the flexibility to set recurring tasks or preventive maintenance schedules, it really supports staying proactive rather than reactive. Review collected by and hosted on G2.com.

nothing at all, it's an easy to use platform! Review collected by and hosted on G2.com.

MaintainX has been a key tool for our fleet maintenance management. MaintainX allows our mechanics to track maintenance on vehicles and equipment easily. They are on the go and need to access information on the fly. The program is user friendly and we were running it live in no time. With their great support team, we were able to bulk upload records and information with little to no manual entry. Highly recommend! Review collected by and hosted on G2.com.

I can't think of anything I dislike about MaintainX. There are many features that we have not taken advantage of yet. I look forward to implementing more features!! Review collected by and hosted on G2.com.

MaintainX simplifies my daily responsibilities by providing a convenient tool right at my fingertips, allowing me to see all my tasks and their priorities clearly. The platform is very user-friendly, making it easy to incorporate into my everyday routine. I also will add that their customer support is top-notch, and response time is almost immediate. Review collected by and hosted on G2.com.

I can honestly say that I haven't encountered anything within the platform that I dislike. Everything appears to be designed with the end user in mind, making it exceptionally seamless and easy to use. Review collected by and hosted on G2.com.

What I appreciate most is the intuitive and user-friendly interface, which enables our team to adopt and navigate the platform easily without extensive training. The system is well-organized and efficient, allowing us to track word orders, maintenance tasks, and asset information in real time. Review collected by and hosted on G2.com.

There is very little to dislike about MaintainX.

On occasion, we would appreciate even more flexibility in customizing certain reports or dashboards, but overall the platform already meets most of our operational needs.

These are minor points when compared to the overall value the application delivers. Review collected by and hosted on G2.com.

I would say that MaintainX is extremely user-friendly, regardless of your previous experience with other CMMS systems. One of the biggest advantages is having it available across all devices - phone, tablet, or laptop. The ability to access it online through a web page adds great flexibility, allowing you to retrieve information without any obstacles. Another major benefit is real-time tracking. Seeing live data with timestamps and updates provides full visibility into work orders and assets, which is a game-changer for managing operations. Review collected by and hosted on G2.com.

Honestly, I don’t have any negatives to share. The only note is that some features were not available at launch, but the team is very open to feedback and actively develops new functionality based on user requests. Review collected by and hosted on G2.com.

My favorite thing so far is the user-friendly interface is simple enough for all of my associates, no matter the computer skill level, are able to figure it out. It's easy to make expectations clear and keep people accountable for their work. Everyone was hesitant of implementing a new system, but I have received primarily positive feedback so far. Review collected by and hosted on G2.com.

I wish the reporting features were more tailored to our current KPIs. We have the ability to modify KPIs to match the current capabilities, but it would have made the transition to a new system much easier if it were 1:1. Review collected by and hosted on G2.com.