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Superhuman Mail Reviews & Product Details

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The fastest email experience ever made.
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Superhuman Mail Reviews (1,146)

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Reviews

Superhuman Mail Reviews (1,146)

View 1 Video Reviews
4.7
1,146 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the speed and efficiency of Superhuman Mail, highlighting its ability to streamline email management and enhance productivity through intuitive keyboard shortcuts. The software's features, such as automated reminders and smart sorting, help users maintain focus and achieve inbox zero. However, some users note a common limitation regarding the learning curve associated with mastering its functionalities.

Pros & Cons

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SL
Senior Consultant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Fast, High-Performance Email with Smart Sorting and Keyboard Shortcuts. Big time saver."
What do you like best about Superhuman Mail?

Sorting of incoming emails into categories that I can process differently. Speed of keyboard shortcuts and overall performance. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Biggest issue, and one that stops me using Superhuman for my business email account is that there is no preview panel for emails. I need to be able to use a keyboard down arrow to go down the list of new emails and read the email without having to go into it.

I receive a large number of monitoring emails and the simple action of having to enter the email and then exit is one step too many.

I've also found that Superhuman struggles with my business email account as I have over 100,000 historical emails. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Steve 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team 📝 We know those workflow details really matter, especially when you’re processing a high volume of messages.

On the categorization side you mentioned for your personal inbox: you may find it useful to know that you can access categories like Marketing, News, Social, and Pitch from the left area of the app. If you use the left arrow to move over, you’ll see those sections and can quickly scan emails that Superhuman has grouped there, which can make reviewing and deleting a lot faster 🙌🏻

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Dallas F.
DF
Director Customer Experience
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Superhuman Mail Supercharged My Productivity and De-cluttered my Inbox."
What do you like best about Superhuman Mail?

Superhuman mail has been a serious game-changer for my productivity;

- I now routinely get to the bottom of my inbox rather then being swamped by mail because of the segregated inbox function where priority emails are always pushed to the top.

- I find great efficiencies with the AI search function where it can scan my inbox to answer contextual questions about an email I sent weeks or months ago.

- I really also love the clean look of their UI, far less cluttered and serene than my standard inbox view. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

My only criticism is that at times I do find it hard to locate emails that may be seen as 'SPAM' and are auto-filtered by the tool away from my inbox... emails like those pesky one-time codes to access other online portals etc. BUt seriously, that's it! Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Dallas — thanks a ton for this honest feedback!

It’s definitely helpful, and I’ve made a note about your thoughts on how spam filtering can sometimes make it tricky to find important emails like one-time access codes, and I’ll be sharing this with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Franklin D.
FD
Director, Student Support Services
Mid-Market (51-1000 emp.)
"Superhuman Mail: The Ultimate Productivity Booster for Email Management"
What do you like best about Superhuman Mail?

Superhuman Mail is the ideal productivity tool. The clean interface reduces distraction, while the shortcuts are invaluable in speeding through email. Superhuman Mail allows you to customize the organization of your inbox so important emails are easily accessible and at the forefront. It integrates into my workflow easily, allowing me to check multiple email accounts and manage my calendar with ease. Superhuman Mail is a constant in my productivity workflow and something that I rely on multiple times each day. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

There is nothing significant that I dislike about Superhuman Mail. There are times when I need to throw something on my calendar while I am in Superhuman, which requires some gymnastics if I am the only participant in the event. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Franklin — thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on the Calendar to share with the team 📝

If there are other ways we can make Superhuman even better for you, please let us know.

AH
Director of Information Technology
Mid-Market (51-1000 emp.)
"Achieved Inbox Zero Effortlessly with Superhuman"
What do you like best about Superhuman Mail?

It really facilitates my ability to achieve "inbox zero" - and with the added capability of taking action on emails quickly with keyboard entries on the desktop or quick actions on the mobile. Directing less important emails to other folders or deferring them also helps greatly. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

This is not so much an indictment of superhuman, but of us as humans, and the way we have been using email for years. I really had to rewire my brain before I could fully commit to being superhuman. Mainly, and this can be a barrier for most, if you use M365/Outlook in the organization. For a while, I had to be in both clients - now I am about 97% superhuman. With a super random need to open Outlook. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Allen 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thought to share with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Nick L.
NL
Regional Director
Enterprise (> 1000 emp.)
"Never thought I’d pay for an email client - till i used Superhuman - totally worth it"
What do you like best about Superhuman Mail?

Email reminders let you structure your tasks by tracking progress through emails: they clear out of your inbox, but reappear when you set a reminder. It’s a simple way to keep your inbox free from noise while still staying on top of what matters. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

It needs more email formatting options, such as the ability to highlight text in email replies and some basic font management. I’d also like a better way to control the panes, especially the right-hand pane, although I’m not sure there’s a better approach than what they’ve already designed. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Nick 👋🏻 thanks a ton for this feedback!

Adding more email formatting options and having better control of the panes does sound like it would streamline things quite a bit. A few folks have requested this previously, so I wouldn't be surprised if we build it down the line!

If we do, and you’d like to be updated on a future release, drop us a note at hello@superhuman.com and we’ll reach out 💫

Kavya S.
KS
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Great Time-Saving Features, But Needs More Functionality"
What do you like best about Superhuman Mail?

Superhuman offers a very user-friendly interface, making both sign-up and setup straightforward. It helps me save significant time by flagging important emails that require follow-up. My favorite feature is the AI auto-compose, which streamlines my workflow and further reduces the time I spend on email. I rely on Superhuman as my primary email client for both my personal Gmail account and my work email on Microsoft 365. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

The learning curve can be somewhat steep for those who are not accustomed to navigating email with the keyboard. It is not yet ready to serve as a primary or sole email client due to lacking some features found in Outlook and Gmail. For example, viewing emails that are sent as attachments can be challenging. Additionally, it does not manage diverging mail threads very well, particularly when you want to reply to a specific message within the thread.

I am also disappointed that SAML/SSO is available only on teams of size 25+ Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Kavya 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Gaëtan B.
GB
Business Development Executive
Small-Business (50 or fewer emp.)
"Inbox Zero Made Fun and Efficient with Smart AI Replies"
What do you like best about Superhuman Mail?

The Inbox Zero workflow is highly effective—they've successfully turned email management into a more engaging experience. With three main options, you can either act on an email right away, snooze it for later by pressing 'H', or mark it as done and archive it with 'E'. This approach has noticeably sped up how quickly I can get through my inbox. On top of that, the AI reply feature allows me to draft responses in my own voice, and it does this with impressive efficiency. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I don't see any downsides. However, I would appreciate it if they could add more features, such as an integrated CRM or SRM, task management, and the ability to add notes to contacts. Aside from that, I find it to be a fantastic app. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Gaëtan 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on adding more features to share with the team 📝

If there are other ways we can make Superhuman even better for you, please let us know.

Mehmet S.
MS
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Incredible Shortcuts and Split Inbox Make Email Effortless"
What do you like best about Superhuman Mail?

The shortcuts are incredible. I didn't realize I could work with software without using my mouse.

The split Inbox view has been fantastic for my ADHD. It lets me focus on what's truly important and gives my brain a break from feeling the pressure to clear all of my emails. The team has also been very supportive whenever I've had issues, and the AI support is also really great. I use the platform multiple times a da,y and it makes my life so much easier. It's also super easy to get set up with very detailed onboarding. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

The only thing I don't like is that I can't automatically add invites to my calendar, and that there is no choice. However, I've gotten used to it now, so it's not that much of an issue. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Mehmet — thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on automatically adding invites to your calendar to share with the team 📝

If there are other ways we can make Superhuman even better for you, please let us know.

🚀  Trenton A.
🚀A
Camp Big Heart Board Of Directors
Mid-Market (51-1000 emp.)
"Effortless Inbox Management with Time-Saving AI Features"
What do you like best about Superhuman Mail?

I love the ease of use. Superhuman allows me to effortlessly manage my inbox for work, personal, and nonprofit all in one app. I am able to very quickly rip through my inbox; organizing, replying, booking meetings, and more. The AI features make correspondence faster and easier, saving me tons of time. The AI filtering and tagging allow me to focus on what is important first and ignore the fluff. Once you learn the hot keys, one can truly become a Superhuman of emails and meetings. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Honestly, I have no dislikes with Superhuman. I have had connectivity issues on mobile, but no issues on desktop. The computer application can be a little RAM heavy. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Trenton — thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team 📝

If there are other ways we can make Superhuman even better for you, please let us know.

Keith G.
KG
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Perfect Balance: Keeps Me Focused Without Letting Anything Slip"
What do you like best about Superhuman Mail?

It strikes the perfect balance between not distracting me and not letting things slip through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

It's got unique hot keys which makes it a bit of a learning curve. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Keith 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on the learning curve to share with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Pricing Options

Pricing provided by Superhuman Mail.

Starter

$30.00
1 seat Per Month

Growth

$40.00
1 seats Per Month

Enterprise

Contact Us
15 seats Per Year
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Filters
Reminders
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Calendar
Contacts
Desktop Application
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Superhuman Mail