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Compare Microsoft Outlook and Zoho Mail 
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At a Glance
Market Segments
Enterprise (39.0% of reviews)
Small-Business (74.3% of reviews)
Entry-Level Pricing
No pricing available
0
Microsoft Outlook
Star Rating
(3,271)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookZoho Mail
Star Rating
(672)4.4 out of 5
Market Segments
Small-Business (74.3% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in providing a comprehensive suite of tools, integrating email, calendar, and task management seamlessly. Users appreciate features like meeting room booking and the ability to create rules for email classification, making it a robust choice for those needing an all-in-one solution.
- Users say that Zoho Mail offers a clean and professional interface, which is particularly appealing for small businesses. The ad-free experience and effective spam filter are highlighted as significant advantages, allowing for organized and reliable daily communication.
- Reviewers mention that Microsoft Outlook's implementation process is notably smooth, with many users praising the intuitive onboarding and customer support that facilitates easy integration with existing systems. This is a key factor for organizations looking to adopt new software without disruption.
- According to verified reviews, Zoho Mail stands out for its cost-effectiveness and user-friendly administrative interface. Users appreciate the straightforward pricing structure and the ability to scale storage as needed, making it a practical choice for growing businesses.
- G2 reviewers highlight that while both platforms offer similar ease of use, Microsoft Outlook has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users find it particularly beneficial for managing multiple calendars and tasks efficiently.
- Users report that Zoho Mail's features, such as labeling and image blocking in emails, enhance organization and security. However, some users feel that it may lack the advanced functionalities found in Outlook, which could be a consideration for those needing more robust features.
Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableZoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Microsoft Outlook
No trial information availableZoho Mail
Free Trial is available
Ratings
Meets Requirements
9.2
2,542
9.0
563
Ease of Use
9.0
2,613
9.0
566
Ease of Setup
9.1
795
8.6
233
Ease of Admin
8.6
306
8.7
183
Quality of Support
8.6
2,075
8.4
491
Has the product been a good partner in doing business?
8.9
287
8.8
173
Product Direction (% positive)
8.5
2,474
8.5
544
Features by Category
Browser
Not enough data
9.8
14
Not enough data
9.4
14
Not enough data
9.5
14
User Tools
Not enough data
9.0
14
Not enough data
9.5
14
Not enough data
9.6
14
Editing Tools
Not enough data
9.2
13
Not enough data
9.4
12
Workspace Options
Not enough data
9.3
14
Not enough data
9.3
12
Inbox Tools
9.0
1051
Not enough data
8.9
1115
Not enough data
9.2
1121
Not enough data
9.2
1129
Not enough data
Coordination Tools
9.3
1129
Not enough data
8.9
1109
Not enough data
8.8
1061
Not enough data
Software Options
9.2
1120
Not enough data
8.7
1066
Not enough data
Email Client - Agentic AI
7.4
104
Not enough data
7.6
107
Not enough data
Task Creation
Not enough data
9.1
44
Not enough data
8.8
44
Not enough data
8.8
41
Not enough data
9.0
41
Task Management
Not enough data
9.2
44
Not enough data
9.3
45
Not enough data
8.8
42
Not enough data
9.0
43
Generative AI
Not enough data
8.3
15
Not enough data
8.6
15
Calendar View
8.9
1203
8.9
62
8.9
1204
9.1
62
Shared Calendar
9.0
1202
9.2
61
8.8
1158
9.2
58
Accessibility
8.8
1053
8.9
57
8.5
1068
8.9
57
Integration
8.8
1114
9.1
57
8.8
1125
9.2
53
8.9
1150
9.2
56
Notifications
9.0
1154
9.1
56
8.5
966
8.9
53
Generative AI
7.4
418
8.0
26
7.5
418
8.3
26
7.3
419
8.1
26
Agentic AI - Calendar
7.6
153
Not enough data
Generative AI
7.8
456
8.2
54
7.8
454
8.2
54
7.7
451
8.0
54
7.8
136
6.4
13
8.2
141
6.6
16
8.0
138
6.9
14
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Categories
Categories
Unique Categories
Microsoft Outlook is categorized as Email Client
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Domain Registrars, and Task Management
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Higher Education
3.4%
Other
67.6%
Information Technology and Services
13.6%
Marketing and Advertising
8.8%
Computer Software
8.4%
Telecommunications
3.3%
Retail
2.6%
Other
63.3%
Alternatives
Discussions
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
Does this integrate well with other Zoho products?
7 Comments
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 Comments
AH
There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 Comments
SS
A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
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