Microsoft Outlook

By Microsoft

4.5/5(3,536)
4.5 out of 5 stars

How would you rate your experience with Outlook?

Microsoft Outlook Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

User Insights

Average based on 3536 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$
AI Workflows

See how people combine Microsoft Outlook with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Content
Generate Cross-Client HTML Email Templates

A Claude Code skill that generates MJML 4.x templates and compiles them to production-ready HTML emails compatible with Outlook 2013–365, Gmail, and Apple Mail.

Try the workflow
Blueprint · Marketing
Triage Inbox With Importance Scoring

AI-powered inbox review with importance scoring, smart labels, and contextual reply suggestions.

Try the workflow

Microsoft Outlook Reviews (3,536)

View 9 Video Reviews
Reviews

Microsoft Outlook Reviews (3,536)

View 9 Video Reviews
4.5
3,536 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Microsoft Outlook for its seamless integration of email, calendar, tasks, and contacts, which enhances productivity and organization. The platform's ability to manage high volumes of communication effectively is a key reason for its popularity, although some users note that the interface can feel cluttered and overwhelming for newcomers.

Pros & Cons

Generated from real user reviews
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Shivyanshu  R.
SR
Shivyanshu R.
Student
Small-Business (50 or fewer emp.)
"“Microsoft Outlook – My Everyday Helper for Emails and Planning"
4.5/5
What do you like best about Microsoft Outlook?

I can check my emails, manage my calendar, set reminders, save contacts, and create tasks without opening many apps. It keeps my life organized.

Send and receive important emails,Check my class or meeting schedule using the calendar,Set reminders for assignments, exams, and tasks,Save important contacts,Organize my daily work with tasks Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Many features are hidden inside menus, so it takes time to understand where things are. When the internet is slow, Outlook also becomes slow and mails don’t sync properly. Review collected by and hosted on G2.com.

Amy M.
AM
Amy M.
Office Manager/Account Executive
Small-Business (50 or fewer emp.)
"Great Layout and Smooth Integrations with Our Management System"
4.5/5
What do you like best about Microsoft Outlook?

I like the layout and the integrations with our management system. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I honestly can’t think of anything I dislike. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Rigid UI and a Steep Learning Curve Even After Years of Outlook Use"
2.5/5
What do you like best about Microsoft Outlook?

Overall, the benefit of using Outlook is that it integrates well into our company's communication structure. It's a ubiquitous tool across businesses everywhere, so the vast majority of people are familiar with its functions. For our company specifically, it's the common denominator between every department and the majority of our clients. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I find the interface too rigid and almost too corporate. While I have used Outlook in every role throughout my professional life, I still need to reference Google or the help tools to figure out how to set up a feature that would streamline my workflow. In my opinion, if I have been using a tool for 20+ years, I should have a thorough understanding of every feature Outlook offers, and this is not the case. Review collected by and hosted on G2.com.

Brenda L.
BL
Brenda L.
Senior Property Accountant
Small-Business (50 or fewer emp.)
"Time-Saving Email Organization with Folders and App Integrations"
4.5/5
What do you like best about Microsoft Outlook?

I like being able to create folders to organize my messages. It integrates with many different apps. I use Tasks in a Box and it saves me time. I also like on Outlook Classic, I can identify a folder for email to go before I send. This feature save me time each month. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I don't have any dislikes with OIutlook at this time. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Calendar Issues Undercut an Otherwise Well-Organized Email Experience"
2.5/5
What do you like best about Microsoft Outlook?

The best functions are the ability to pin important emails to the top and create folders and subfolders to organize emails. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

The calendar function is repeatedly having issues. It will auto save a Teams meeting when the event being placed on the calendar does not involve a teams meeting. It is difficult to transfer ownership of a meeting series to someone else to edit. Adding calendars and prioritizing them the way you want is impossible. Review collected by and hosted on G2.com.

Nelson R.
NR
Nelson R.
Legal Intern
Small-Business (50 or fewer emp.)
"Perfect Email Format for my Needs!"
5/5
What do you like best about Microsoft Outlook?

How simple it is and the fact that I can have the app on both my iPhone and my Macbook Air. There's nothing fancy about it, but it works great and I never have issues with it. I also know that Outlook is widely used within the business/legal field, so it's nice to know that while I'm in school, I'm becoming very familiar with the email system that I'll likely be using for the rest of my career. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

I wish that the user interface looked a little more modern/sleek. Sometimes it looks like an older or more boring user interface, and I think if they updated it something more in line with Gmail or just did a facial refresh, it would be even better. As it currently stands, it looks like something from the early 2000s. I understand that Outlook is probably geared more towards business professionals, so making something like fancy and cool isn't really a huge priority, I just think it would make the interface more fun to use and maybe attract more people to use it. Adding more color or just providing an overall update to refresh the look would be a big step in modernizing it for younger generations. Review collected by and hosted on G2.com.

sujit R.
SR
sujit R.
Account assistant
Accounting
Small-Business (50 or fewer emp.)
"Seamless Workflow Integration Makes Microsoft a Standout"
5/5
What do you like best about Microsoft Outlook?

Microsoft offers an integrated ecosystem, and the seamless connection between email, calendar, and tasks is my favourite aspect. I appreciate how easily I can turn an email into a meeting or a task with just a few clicks, which helps me keep my workflow organised all in one place. ease of integration with all Microsoft products, such as Excel, Word, and other platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

At times, the search tool feels unintuitive. Finding specific old threads can be challenging unless you remember the exact keywords or the folders where they are stored. The main issue is that the user interface often appears somewhat cluttered, especially when compared to more modern, minimalist email clients. This can make the learning curve steeper for new users. Review collected by and hosted on G2.com.

Rajat G.
RG
Rajat G.
Assistant Manager
Mid-Market (51-1000 emp.)
"Review of Microsoft Outlook"
5/5
What do you like best about Microsoft Outlook?

Using Microsoft Outlook it's easy to send, track offical emails. The organization like us where our site team work from remote location they can also use this effortlessly with its mobile access at any time. Also I like most that it's centralised email helping to coordinate site teams, vendors and clients effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Sometimes it takes more time to upload documents in mail and files more than 30mb not allowed to attach ask for link to share instead. Also it's search function not works well especially when we are searching old emails. Review collected by and hosted on G2.com.

SK
Sivanessh K.
Data Engineer
Mid-Market (51-1000 emp.)
"Seamless Email and Calendar Hub with Microsoft 365"
5/5
What do you like best about Microsoft Outlook?

Outlook keeps my email, calendar, and Microsoft 365 apps working together seamlessly, all in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

Outlook can sometimes feel slow and cluttered, and the search feature doesn’t always turn up what I’m looking for. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"Intuitive Email Sorting and Seamless Zoom Integration"
5/5
What do you like best about Microsoft Outlook?

I love how easy it is to sort email, set delayed responses and see all your folders at once. I also like the integration into zoom. the UI is intuitive and I prefer it over all other email services. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Outlook?

There are so many feature buttons on the main toolbar that I don't know about. It would be nice to learn a bit more about them. Review collected by and hosted on G2.com.

Questions about Microsoft Outlook? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 5 months ago

What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?

GU
Guest User
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Last activity 3 months ago

What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

9%

Microsoft Outlook Comparisons
Microsoft Outlook Features
Filters
Reminders
Notifications
Calendar
Contacts
Desktop Application
Mobile Application
Multi-Calendar View
Customizable Viewing
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Outlook
4.5/5(3,536)