Consensus Reviews & Product Details

I really love it. I think it’s a strong asset to share with clients. It not only helps take some pressure off pre-sales teams by answering common questions and showcasing value upfront, but it also plays a key role in nurturing prospects who aren’t quite ready to engage directly yet. It gives them the space to explore at their own pace while still staying connected to a concrete project, which ultimately helps move conversations forward more smoothly when they’re ready. Review collected by and hosted on G2.com.

I find that creating demo boards can be quite time-consuming, which can be a bit of a drawback when you need to move quickly. On the client side, the interface isn’t always very intuitive, especially when there are multiple themes in a single demo board, as it can be easy to miss or get lost between sections.

That said, I also feel like I’m probably not using the tool to its full potential yet, so there may be features or best practices I’m not fully aware of that could improve the experience. Review collected by and hosted on G2.com.

Consensus lets us scale presales without sacrificing quality. Buyers get role‑based, interactive demos they can self‑serve, while we see exactly who watched what, for how long, and where interest spikes—so follow‑ups are targeted and meetings start warmer. It keeps our story consistent across reps, reduces repeat live demos, and shortens cycles by aligning multiple stakeholders before the formal call. Review collected by and hosted on G2.com.

Great content needs upkeep—plan for a lightweight cadence to refresh videos and branches. Initial configuration takes some thought to get the buyer paths right, and I’d love even more flexibility in analytics exports and admin UX. Minor trade‑offs given the value once it’s running. Review collected by and hosted on G2.com.

Consensus has repositioned how I operate. It stops the endless cycle of repeat live demos; prospects can just click through a personalised version on their own time.

Creating the content is actually easy, too—using the consensus AI studio - Trupeer to turn quick recordings into polished assets is a huge win for us. The best part? My team can get our best pitch in front of clients whenever they need to, even if I'm stuck in meetings or offline. It’s basically like being in three places at once! Review collected by and hosted on G2.com.

The platform is always improving, and at the moment I’m happy with the features it offers. Review collected by and hosted on G2.com.

The ease of use is what I like best. It’s really quick and easy to add a link to an email, and I can search through content in a matter of seconds to determine which demo is best to send to a customer. It quickly answers many of the customer’s questions upfront, which makes qualifying the customer much easier and far less time-consuming. I use it almost every day, and it has genuinely made my job much easier. Review collected by and hosted on G2.com.

Honestly, nothing really. It has only made the process quicker and gives customers much more information upfront without the need for additional resources. It’s essentially a one-stop shop that helps answer customer questions early, speeds up qualification, and makes my workflow more efficient overall. Review collected by and hosted on G2.com.

It sends a notification whenever someone views a demo, which helps me stay on top of my deals and follow up at the ideal time. Review collected by and hosted on G2.com.

The UI isn't the friendliest but it's not a big deal. Honestly the only real weakness or issue is that it's only as good as the content it contains - if your team hasn't uploaded any good quality demos to the library, it won't be particularly helpful. Luckily in my case we have great content. Review collected by and hosted on G2.com.

What I appreciate most is the exceptional ease of use for the sales team. The browser extension is a game-changer because it allows us to link demos directly to our emails, which prevents any loss of momentum. The ease of implementation was also a pleasant surprise; we were up and running very quickly. Furthermore, the level of granularity in the analytics is impressive; knowing exactly which segment a prospect watched and for how many seconds gives us the "summit" of their interest. We also find the customer support team to be very reactive whenever we have a technical question. Review collected by and hosted on G2.com.

The main downside occurs when building a Demoboard with multiple use cases; the navigation isn't intuitive enough for the prospect to toggle between different demonstrations smoothly. Additionally, while the ease of integration with our CRM works, the backend library itself feels a bit disorganized. It would be a significant improvement if we could create custom folders to better categorize our assets. As our frequency of use increases daily, having a cleaner workspace to manage a growing number of features and videos becomes essential. Review collected by and hosted on G2.com.

What I like most about Consensus is how easy it makes it to share product value in a more self-serve way. It helps me get relevant demo content in front of prospects quickly, without needing to coordinate a live walkthrough every time. I also like that it gives visibility into engagement, which is useful when I’m trying to understand interest and follow up in a more targeted way. Review collected by and hosted on G2.com.

What I dislike most is the experience when sharing multiple demoboards. In practice, a lot of people only watch the first one and don’t realize they need to go to the top right to click into the others. Because of that, engagement across the full set of content is much lower than I’d expect, and the conversion rate ends up being really, really low. It creates friction in the buyer experience and makes it harder to get prospects to consume the full story I’m trying to tell. Review collected by and hosted on G2.com.

I like that Consensus is easy to use; it's pretty straightforward to create demos, put them into the demo library, and create demo boards. It gives me a lot of different functions and options as I go through the workflow, making it user-friendly. I also appreciate the option to share links with a thumbnail, which presents really well over email. The whole setup process was very easy, and it's workflow-driven and step-driven, which helps in creating demo boards efficiently. Review collected by and hosted on G2.com.

Navigating through the demo or demo library can be a bit difficult, and sometimes the search function could be better. Also, when creating a demo or a demo board, you have to make sure that you publish it to be able to find it later, which should be a built-in or flagged step so you can't forget. Review collected by and hosted on G2.com.

It is a very powerful tool to see what prospects or customers focus on regarding your products. You can track how the viewing of the videos has gone, helping you to better manage the first meeting with them. Review collected by and hosted on G2.com.

It is not very intuitive when it comes to creating the demoboard. There are concepts that sometimes lead to confusion. Review collected by and hosted on G2.com.

The best part is that I can have a personalized product demonstration and avoid repeating the recording process on a case by case basis with a prospect. The features enable me to control the responses, present custom video experiences, and structure the followups in a systematic manner as a sales person. The integration was effective as it was combined with our CRM processes and email outreach where all the engagement data was located. Review collected by and hosted on G2.com.

A weakness that I have observed with Consensus is that it may require additional time to prepare highly customized demos with various variations. Flexibility is offered by the number of features which I sometimes feel is slowing my workflow when I have to set up a few customized versions depending on the prospect. Review collected by and hosted on G2.com.