Consensus Reviews & Product Details

Consensus lets us scale presales without sacrificing quality. Buyers get role‑based, interactive demos they can self‑serve, while we see exactly who watched what, for how long, and where interest spikes—so follow‑ups are targeted and meetings start warmer. It keeps our story consistent across reps, reduces repeat live demos, and shortens cycles by aligning multiple stakeholders before the formal call. Review collected by and hosted on G2.com.

Great content needs upkeep—plan for a lightweight cadence to refresh videos and branches. Initial configuration takes some thought to get the buyer paths right, and I’d love even more flexibility in analytics exports and admin UX. Minor trade‑offs given the value once it’s running. Review collected by and hosted on G2.com.

Consensus has repositioned how I operate. It stops the endless cycle of repeat live demos; prospects can just click through a personalised version on their own time.

Creating the content is actually easy, too—using the consensus AI studio - Trupeer to turn quick recordings into polished assets is a huge win for us. The best part? My team can get our best pitch in front of clients whenever they need to, even if I'm stuck in meetings or offline. It’s basically like being in three places at once! Review collected by and hosted on G2.com.

The platform is always improving, and at the moment I’m happy with the features it offers. Review collected by and hosted on G2.com.

The ease of use is what I like best. It’s really quick and easy to add a link to an email, and I can search through content in a matter of seconds to determine which demo is best to send to a customer. It quickly answers many of the customer’s questions upfront, which makes qualifying the customer much easier and far less time-consuming. I use it almost every day, and it has genuinely made my job much easier. Review collected by and hosted on G2.com.

Honestly, nothing really. It has only made the process quicker and gives customers much more information upfront without the need for additional resources. It’s essentially a one-stop shop that helps answer customer questions early, speeds up qualification, and makes my workflow more efficient overall. Review collected by and hosted on G2.com.

I like how specific it can be and how personalized it can be. I like how you can see who views it and leave a personal video message if need be. Review collected by and hosted on G2.com.

There is nothing currently that I do not like about it. Review collected by and hosted on G2.com.

I love how Consensus can help projects become smooth and save a lot of time, it makes it a lot easier for my clients to review the product in their own time, it allows me more time to also focus on having stronger conversations with Consensus demos in the background!

I love how you can view who has looked at the demo, the main points they stopped and re watched too making it much easier to focus on their values in the follow up call. Review collected by and hosted on G2.com.

Nothing, it is a great tool, I would highly recommend to everyone! Review collected by and hosted on G2.com.

Looking at outreach efficiency, Consensus enables me to maintain consistent messaging while reaching many leads simultaneously. I access it daily to deliver personalized video demos that highlight product value and encourage viewer interaction. Its broad set of interactive features improves how we qualify leads and plan next steps. Integration with our CRM and email automation ensures that insights from each video feed directly into our pipeline, making follow up timing smarter and more effective. Review collected by and hosted on G2.com.

One of the negative aspects that I have encountered with Consensus is the fact that it may require a lot of preparation to create and sequence personalized video experiences. This additional effort influences the speed at which we can release content in high volume campaigns. Although there are numerous options on the platform to facilitate interaction and personalization, certain in depth metrics must be extracted to be reviewed in detail. Review collected by and hosted on G2.com.

I think the most appealing aspect of the Consensus to me is that it is possible to provide individual demo experiences without arranging live calls. I have been working in a B2B software firm and we utilize it regularly in supporting our sales reps. The process of implementation was simplified, and the integration with Salesforce and HubSpot allows connecting the data on the demo activity with pipeline data easily. I like the fact that we are able to customize content based on different industries using the number of features. Review collected by and hosted on G2.com.

The only thing that I dislike about Consensus is that the process of customizing demos may take more time than anticipated. At the time we rolled it out initially it took us longer than anticipated to prepare all the internal content. There are also some higher features that seem walled off by higher prices. Since we will be using it frequently, delay in updating demos will slow down our sales team. It has at times affected our response time in roll out of new product updates. Review collected by and hosted on G2.com.

I use Consensus for sending informative videos, demos, and trainings on Asana's multiple products and it has been great for convincing potential customers of how good our product is. It helps me get numerous meetings, close deals, and build rapport with customers. I love that it lets me know when customers have watched the videos I sent over, which is a key insight for following up, especially if I'm trying to sell someone an AI package. It's a brilliant signal for knowing when they're interested in potentially paying. The setup was super simple, taking just one minute in total. Review collected by and hosted on G2.com.

I want to be able to bulk send to multiple people at the same time in a simpler way. Also, I wish that the video library was easier to navigate and that it was in sections. The video library could be made easier to navigate, in sections. It is great once you find things but being able to see a short clip of the video before you click in etc. For example, if you hovered over the video it started playing like on YouTube home page. When inviting people from different companies I need to do it separately and can't do it all in one go. It should be easier to send the same link to 20 different people and not be so manual. Review collected by and hosted on G2.com.

How easy it makes it to engage buyers while saving sellers time. The analytics are incredibly powerful, giving clear insight into who is watching, what resonates, and where there is real buying intent. The platform is simple to use, allowing teams to quickly record and reuse demo content at scale.

Consensus enables customers to engage with content on their own time and share it internally, which keeps deals moving even when meetings aren’t possible. This ability to sell asynchronously means sales teams can continue progressing opportunities between calls-truly selling in the gaps Review collected by and hosted on G2.com.

As a global business, I’d like to see more visibility of Consensus in other countries. Consensus has a powerful presence in NA, and expanding that visibility elsewhere would help our internal use cases, since more people would proactively request it once they better understand its value. Review collected by and hosted on G2.com.

What I like best about Consensus is how effectively it simplifies complex buying decisions by letting prospects experience the product on their own terms. The ability to deliver personalised, role-based video demos means buyers get relevant information faster, without needing multiple live calls, which shortens sales cycles and improves engagement.

I also really value how Consensus gives sellers clear insights into buyer intent—seeing who watched what, for how long, and which features matter most makes follow-ups far more targeted and useful. Overall, it aligns perfectly with modern, buyer-led sales by combining efficiency, personalisation, and data-driven selling. Review collected by and hosted on G2.com.

A minor downside is that Consensus works best when it’s embedded into existing sales workflows, so there can be a short adjustment period while reps get comfortable using it naturally in emails and follow-ups. It’s not a major issue, but adoption can take a bit of time before it feels second nature.

Overall, it’s more of a learning curve than a flaw, and the value becomes clear pretty quickly once teams build the habit. Review collected by and hosted on G2.com.