Consensus Reviews & Product Details

Consensus provides us with a solid solution to scale our valuable Pre Sales resources throughout the sales process - from Sales Development to Closing. Easy to use and implement with the support of Consensus' service minded and customer oriented team. Review collected by and hosted on G2.com.

Nothing specific I dislike. I have provided some ideas around additional features/improvements which has been well-received by the Consensus team. As a European customer it is a slight disadvantage that live events are scheduled US Mountain time... :) Review collected by and hosted on G2.com.

Consensus is a Sales/Marketing enablement platform that allows you to record short, customized product demos that you can send to prospects. The product allows you to tailor the demo experience based on who you are sending it to and what the prospect deems is important. In addition Consensus allows you to track engagement (if your original prospect forwards the video to others and tracks how long each viewing party has watched the video).

Normally without this tool I would be recording a video on Zoom or VidYard where I don't nearly receive as much detail/information about what parts of the video the prospect listened to or what they ranked as being important. I also find this tool from the prospects end is easier shared than a pre recorded zoom or VidYard attachment. Review collected by and hosted on G2.com.

The Consensus portal isn't very straightforward. It requires a bit of training and familiarity to get the hang of creating videos and demos to send to prospects. There aren't a tremendous amount of in portal guidelines for how long your videos should be. Normally whenever I get confused or need help I end up contacting my account manager instead of the help desk on their website.

I could imagine the platform being more helpful if within the user experience there were examples or a help guide that work with you to determine length of videos or types of videos to create. Review collected by and hosted on G2.com.

Consensus has fundamentally changed the way we do business for the better. With the ability to send out an interactive demo of our solution after the discovery we have significantly cut down the lag time between a discovery and the first time the client sees the software.

We get full visibility into who watches the demos, how long for and which areas they find the most useful. When these get forwarded to other stakeholders, we see that too. Sales reps love it because they can build up an effective stakeholder map. They also get a real-time notification when a prospect views the content, giving sales reps the perfect window to contact their stakeholders.

Solutions Consultants / Sales Engineers love it too. Because stakeholders have already seen an overview of our solution, when they get to the first live demo they can focus more on deeper discovery, differentiators and specific areas stakeholders would like to see more of. It mitigates the need to ever have to do a 'harbour tour' demo. Review collected by and hosted on G2.com.

As with any software, there have been a couple of minor bugs along the way. However, the team at Consensus have been very quick to rectify these and they haven't caused any issues with our use of the tool.

There is a fine balance between having enough content and too much. It can become difficult to find what you are looking for from an administrative perspective unless you have a good naming convention. A suggestion for the future would be to have tags for content for better categorisation. Review collected by and hosted on G2.com.

I love how easy it is to create a new demo board for my customers. I also really like how easy the sales insights are to read and understand. It allows me to see my hottest leads/accounts based on engagement scores. You also can see how long a customer viewed your demo and see their remarks on the important features of their interests. Allows you to tailor your future conversations and make them more meaningful based on the company's business model. Review collected by and hosted on G2.com.

I dislike that I cannot preview what the Demos showcase before selecting one. I also dislike how I cannot change the demo after selecting - it forces you to completely re-start the form fill. Review collected by and hosted on G2.com.

The ability to see who views my demo videos, what they thought was important, and who they shared the demo video with. Review collected by and hosted on G2.com.

I want to have more of a content library to easily move videos from one "standard demo" to another. Review collected by and hosted on G2.com.

Gaining access to contact information and priorities of the entire buying group before being connected.

Allowing the champion to sell our product effectively to internal stakeholders Review collected by and hosted on G2.com.

Could be more guidance in terms of setup and best practices for pre-recorded demos.

Something like an internal demo score based on content and length would be really cool Review collected by and hosted on G2.com.

The granullar feedback you obtain on each video sent, and the chances to increase the knowledge about your potential customer. Also, it's really useful to see which parts of your videos are more interesting for the customer. Review collected by and hosted on G2.com.

I feel that the platform has more features and advantages that I'm using currently. Probably some videos and quick step guides could be great to improve the first uses and the ROI, despite it's very intutitive on some parts. Example videos to be edited and changed as templates could be a great idea. Review collected by and hosted on G2.com.

The flexibility it offers in creating customized material for prospects. I can also see the interaction with the material I shared Review collected by and hosted on G2.com.

Nothing to dislike yet. I have recently started using it. Review collected by and hosted on G2.com.

Consensus has been extremely valuable in our sales process. From SDRs to AEs the tool has added value for each stage. By far the best part of Consensus is being able to give a short and personalized demo to buying groups and not needing to rely on an internal champion's interpretation. Review collected by and hosted on G2.com.

The former video recorder would sometimes be slow but with a new update, this problem seems to be fixed. Review collected by and hosted on G2.com.

As a B2B marketer, we face the challenge of how to distinguish our solutions not only externally but across internal business lines. Then add in the evolution of omnichannel marketing and we need to be able to understand our buyer more quickly and aptly. So how can we set ourselves apart and understand what matters most to our buyer? How can we identify the stakeholders of a project? How can we provide a customized experience? I personally am a huge fan of Consensus and think they help us answer these questions. They give us the ability to refine our persona profiles, gather a fuller picture of the entire buying group through the share feature and provide an engaging digital experience. The platform is intuitive and easy to learn. You could have your first experience ready in a couple of days and ready for market. And the service - WOW! - this team is all about service. They are there for you every step of the way. I purchased the solution in July of 2018 and talk often with the team. Whether they are checking in with me to make sure my needs are met or jumping on a quick call to talk through ideas and tips and tricks. A true white glove service. An innovative company that has a long future ahead of them! Review collected by and hosted on G2.com.

My one wish, the ability to create a standard template for my brand. Review collected by and hosted on G2.com.

easy to navigate and send information to prospects, assist in training sales teams and disseminate knowledge across areas Review collected by and hosted on G2.com.

Does not send the demos automatically to the clients, we need to generate the links and then send them by email, although it is possible to follow the tracking, it brings a rework Review collected by and hosted on G2.com.

the snap videos are very helpful for me, it saves me time Review collected by and hosted on G2.com.

nothing comes to mind right now. really no downside Review collected by and hosted on G2.com.

CONSENSUS delivers video content in a unique and engaging way. After a short intro video, the software allows a viewer to dictate what the they'll see for the rest of the video. This builds anticipation for what is going to come next for the viewer, and also provides us with excellent data. Our salespeople have a clear idea of what the prospect is interested in and what video content they have viewed before reaching out. This has helped us convert leads into qualified sales opportunities at a much higher rate. Review collected by and hosted on G2.com.

When we first started using CONSENSUS, we were hoping for more tools to help us build and create our own video content that were not available. Since then, these kinds of things have been added as new features that have worked well for us. Review collected by and hosted on G2.com.

The Consensus platform and the rockstar Consensus team we work with have been top notch. They think out of the box and really try to understand our business to help accelerate our sales efforts.

We have been able to quickly identify the buying tree of our clients which has not only reduced our sales cycle but also has impacted our CLTV in a positive way. Review collected by and hosted on G2.com.

The UX & UI hasn't really been updated the last few years but its ok! The team we work with have been able to fill any deltas. Review collected by and hosted on G2.com.

The self driven playlist is fantastic, letting customer and sales alike know what the business is most interested in. Review collected by and hosted on G2.com.

sometimes, i would want to just embed a link in my own email, and that's just too hard to retrieve. Review collected by and hosted on G2.com.

The UI is very neat, intuitive and easy to use. The demolytics offer a fantastic transparency on the prospect's interaction with your demo, allowing you to improve the way you position the product.

The support team is absolutely great, I just love working with them - you get all the necessary help you could possibly ask for when adopting a new tool within your organization. Very pleased with our collaborations, wouldn't change a thing to the way we are currently interacting. Review collected by and hosted on G2.com.

I haven't identified something to dislike at the moment, we are very happy with the way the tool works, although there are some features/widgets that can be added further down the road. The great thing is that the support team is very open to new suggestions and improvement ideas, involving the development team in this process. Review collected by and hosted on G2.com.

It's great to see that your customer, opens the links we send them, to confirm they received the info and were able to watch your video! Review collected by and hosted on G2.com.

I haven't found anything that I dislike. Review collected by and hosted on G2.com.

I use Consensus all the time for sending out how to, or informational video snipets to my clients/prospects. Now more than ever, people like to educate themselves without having to get on a phone call. Consensus gives you the best way to get your messaging directly to the prospect, & they can engage at their convenience. Review collected by and hosted on G2.com.

Automatically ran reports that send straight to my inbox when viewing analytics are out of norm. Review collected by and hosted on G2.com.

I love the real-time analytics of each members unique viewing of my demo for them. I also love that my champions can easily and quickly share a custom demo to each member of the buying group. Review collected by and hosted on G2.com.

I'd love to see analytics for document viewing like you have for video Review collected by and hosted on G2.com.

This is a company that believes and lives customer success. They have spent many hours helping us utilize the platform and solve various business challenges. The product is clean, intuitive, and user friendly. Consensus is a great platform to offer and track recorded demo's, freeing up resources and time. Review collected by and hosted on G2.com.

Not much to dislike. We can't produce content fast enough for our sales team. Review collected by and hosted on G2.com.

The idea of having an interactive video for a prospect to assess a software is great. Review collected by and hosted on G2.com.

I've run into so many technical issues when trying to get my first demo up and running. On our sales call we were promised that Consensus integrates with HubSpot, when in fact it doesn't - it requires paying for an additional 3rd party integration software. Every time I had an issue it took a long time to get it resolved with support. Also, the demo doesn't give you enough options for customization - while you can pick a color theme, you can't do anything with font, or changing around some other text. Ultimately we ended up canceling because we were so unhappy. Review collected by and hosted on G2.com.

I love being able to track the interest level of the videos that I have sent and who opens them. Recently, I was able to contact a key player in the decision process because the video was shared. Knowing this key information enabled me to advance the sales conversation. Review collected by and hosted on G2.com.

Nothing to report. I am very happy with Consensus. Review collected by and hosted on G2.com.

Consensus is an easy to use app to increase your B2B demos Review collected by and hosted on G2.com.

Not really something that I dislike, great tool and great people behind it Review collected by and hosted on G2.com.

As a channel marketing manager, Consensus provides a great tool for partners to leverage existing manufacturer demos to augment digital lead generation efforts. The ease of use from onboarding and training provided is exceptional. Review collected by and hosted on G2.com.

Reporting is a bit of an issue if you are managing a large group of global partners and don't have an actual 'account.' Review collected by and hosted on G2.com.

The tool allows for a customized feel Review collected by and hosted on G2.com.

There are glitches with gmail integration Review collected by and hosted on G2.com.