Consensus Reviews & Product Details

Consensus lets us scale presales without sacrificing quality. Buyers get role‑based, interactive demos they can self‑serve, while we see exactly who watched what, for how long, and where interest spikes—so follow‑ups are targeted and meetings start warmer. It keeps our story consistent across reps, reduces repeat live demos, and shortens cycles by aligning multiple stakeholders before the formal call. Review collected by and hosted on G2.com.

Great content needs upkeep—plan for a lightweight cadence to refresh videos and branches. Initial configuration takes some thought to get the buyer paths right, and I’d love even more flexibility in analytics exports and admin UX. Minor trade‑offs given the value once it’s running. Review collected by and hosted on G2.com.

Consensus has repositioned how I operate. It stops the endless cycle of repeat live demos; prospects can just click through a personalised version on their own time.

Creating the content is actually easy, too—using the consensus AI studio - Trupeer to turn quick recordings into polished assets is a huge win for us. The best part? My team can get our best pitch in front of clients whenever they need to, even if I'm stuck in meetings or offline. It’s basically like being in three places at once! Review collected by and hosted on G2.com.

The platform is always improving, and at the moment I’m happy with the features it offers. Review collected by and hosted on G2.com.

The ease of use is what I like best. It’s really quick and easy to add a link to an email, and I can search through content in a matter of seconds to determine which demo is best to send to a customer. It quickly answers many of the customer’s questions upfront, which makes qualifying the customer much easier and far less time-consuming. I use it almost every day, and it has genuinely made my job much easier. Review collected by and hosted on G2.com.

Honestly, nothing really. It has only made the process quicker and gives customers much more information upfront without the need for additional resources. It’s essentially a one-stop shop that helps answer customer questions early, speeds up qualification, and makes my workflow more efficient overall. Review collected by and hosted on G2.com.

It is a very powerful tool to see what prospects or customers focus on regarding your products. You can track how the viewing of the videos has gone, helping you to better manage the first meeting with them. Review collected by and hosted on G2.com.

It is not very intuitive when it comes to creating the demoboard. There are concepts that sometimes lead to confusion. Review collected by and hosted on G2.com.

The best part is that I can have a personalized product demonstration and avoid repeating the recording process on a case by case basis with a prospect. The features enable me to control the responses, present custom video experiences, and structure the followups in a systematic manner as a sales person. The integration was effective as it was combined with our CRM processes and email outreach where all the engagement data was located. Review collected by and hosted on G2.com.

A weakness that I have observed with Consensus is that it may require additional time to prepare highly customized demos with various variations. Flexibility is offered by the number of features which I sometimes feel is slowing my workflow when I have to set up a few customized versions depending on the prospect. Review collected by and hosted on G2.com.

I use Consensus for delivering short videos to potential clients and I love using the recording tool because it works super well to create micro-demos. It allows me to demo specific product features without needing to schedule an entire meeting, saving both me and my wider team a lot of time. I find it easy to use, and the video quality is incredible. The ability to create questionnaires before a set of videos is incredibly useful. In a sales role, it's important to showcase our product seamlessly, and a short, actionable demo is more valuable to my clients than any amount of talking I can do. Consensus is a valuable part of the sales process and helps me win more for the business. Review collected by and hosted on G2.com.

Sometimes the search functionality can be a bit difficult to navigate. I've had trouble finding a specific video that I've used before. It feels like an old school style search, where I need to have the exact match typed into the search bar. A natural language search would be more helpful. It would also be great to have the ability to reuse a demo board, but with different people invited. Needing to recreate an entire demo board from scratch, when I'm using the same videos that have been used previously, can be a bit of a pain. Review collected by and hosted on G2.com.

We were sending the same demo (live) to every new contact at every account, which is an inefficient use of everyone's time. Consensus allows us to send one demo experience that all stakeholders can view independently, therefore by the time we get on the phone, they have already viewed the demo. It also solves the "I don't know if they even took a look at what I sent" issue as the analytics track who viewed the demo and where in the demo experience they viewed. For multi-decision maker deals this is particularly helpful as you are not reliant on the primary contact to explain the demo to the rest of the purchasing group. Review collected by and hosted on G2.com.

Sometimes the demo experience does not match our brand and aesthetic as well as we would like, and that bothers me more than it probably should. Getting new reps to consistently use Consensus takes some effort to push them to do so; the setup is not difficult, but there is a learning curve when creating demo experiences. Also – petty one – I wish the notification emails when someone views your demo did not blend in with the other things in my email box as easily. Review collected by and hosted on G2.com.

I like how specific it can be and how personalized it can be. I like how you can see who views it and leave a personal video message if need be. Review collected by and hosted on G2.com.

There is nothing currently that I do not like about it. Review collected by and hosted on G2.com.

What makes Consensus best to me is the fact that it enhances the initial interaction between our product and prospects. I am employed in a SaaS business that provides services to online retailers, and some of the buyers just prefer to read information alone and then talk to sales. It is a tool that allows me to post guided demos to describe our platform in a straightforward manner. Another feature that I like is the amount of features which can be utilized to plan demo journeys by various buyer roles. Review collected by and hosted on G2.com.

The primary negative that I observed is the work to maintain demo content fresh. I have been working in my company that has been continuously updating our SaaS product to support e-commerce customers, thus, we have to re-record parts of the demo library. It takes product and sales coordination to prepare such updates. The platform will have a huge number of features, and it may still require effort to adjust existing demo journeys. Review collected by and hosted on G2.com.

I love how Consensus can help projects become smooth and save a lot of time, it makes it a lot easier for my clients to review the product in their own time, it allows me more time to also focus on having stronger conversations with Consensus demos in the background!

I love how you can view who has looked at the demo, the main points they stopped and re watched too making it much easier to focus on their values in the follow up call. Review collected by and hosted on G2.com.

Nothing, it is a great tool, I would highly recommend to everyone! Review collected by and hosted on G2.com.