Salesmsg Reviews & Product Details

Salesmsg is easy to navigate and continues to improve with regular updates that keep up with current technology. The platform helps streamline communication with customers, making it easier to stay connected. One of the biggest strengths is their customer support. CJ has been very responsive and consistently follows up with me, even when I’m busy managing other responsibilities. That level of attention and support makes a big difference. Review collected by and hosted on G2.com.

I am currently working through setting up automation for contacts, and there have been a few technical challenges along the way. It has taken some time to fully implement the process, especially when integrating and testing automation. However, the support team is actively assisting, which helps move things forward. Review collected by and hosted on G2.com.

It's so easy to use and I can have it in Slack, HubSpot, and on the app. I know I'll never miss a message. I really like the HubSpot integration. It works smoothly which is not the case for all apps that integrate with HubSpot. I've been super impressed by this integration and the ease of use. Review collected by and hosted on G2.com.

The only downside isn't really their fault but has to do with SMS in general but the set up and approval process took a long time. It wasn't difficult there's just time in between each step for things to be reviewed and approved. But you've gotta do it to legally do texting this way. I do wish they were a little more upfront about how long it takes to get started/how long before you can actually SEND a message. Review collected by and hosted on G2.com.

I like how easy it is to contact all customers in our CRM system via one platform using Salesmsg. The alerts are distinct for received messages, which is great because it's not obnoxious while staying open all day on my laptop. Salesmsg allows for all-day contact without being intrusive, keeping it in the background while I do other work. The initial setup was also very easy and fast. Review collected by and hosted on G2.com.

It would be nice to have more channel options for different groups, like categories of Important vs not as high priority. Review collected by and hosted on G2.com.

The Salesforce integration and the ability to add Salesmsg SMS webhooks to Salesforce flows have been really helpful. It lets us keep both email and SMS together within a single Salesforce flow, which makes the process much more streamlined. Review collected by and hosted on G2.com.

We’d love to see the Salesforce integration built out further. For example, we use Salesmsg SMS webhooks in Flows, but right now I can’t use merge fields in webhook templates unless those fields are on the primary Contact object. As a result, I have to create workarounds whenever I need to pull in fields from a child object. Review collected by and hosted on G2.com.

Salesmsg has been a fantastic addition to our workflow. It saves a lot of time by eliminating the need to log calls and messages separately, which makes daily tasks much smoother. What I really like is how easily it integrates with major CRMs — that feature alone has streamlined our communication and tracking in a big way. The platform is simple, intuitive, and genuinely makes work hours less stressful. Highly recommended for teams that value efficiency and productivity. Review collected by and hosted on G2.com.

Occasional minor glitches when syncing with CRM, but nothing major. Review collected by and hosted on G2.com.

I like that Salesmsg works well for text messaging and phone calls from the phone. It integrates well with HubSpot and make.com, and there are constant, continuous improvements and development from the development team. The software is a single tool with more robust features, better pricing, and impressive development improvements. It makes things very easy for us, and the initial setup was very easy. All these aspects save me time and reduce the number of tasks I need to do. Review collected by and hosted on G2.com.

On occasion, it causes Bluetooth connection problems from my phone. But other than that, everything's great. Review collected by and hosted on G2.com.

I appreciate how Salesmsg provides organized communication, making it easy to connect with partners comfortably. The setup process was straightforward, accrediting to the streamlined template and tags feature, which simplifies sending out messages without needing to manually input data. I find the organized chat box particularly useful, aiding our outreach efforts efficiently. Furthermore, Salesmsg stands out for ensuring concise communication with many people, making it a preferred tool for companies. Review collected by and hosted on G2.com.

I would definitely add a dark mode. Some of the looks of it can be very daunting on the eyes a little with the excessive light background. I just think that the dark mode would not only spice things up a bit and also kinda change things up, but it would just be a lot more easier on the eyes since we are already dealing with a lot of blue light in our lives as it is. So, yeah, dark mode would definitely be helpful. Review collected by and hosted on G2.com.

I like that Salesmsg has a really clean outline and is very user-friendly. Everything is pretty much right where you expect to find it. Having the phone option has been the most valuable to me. Also, being able to leave voicemails without disturbing a client is a nice feature. The initial setup was pretty easy, taking only a few minutes from my side. Review collected by and hosted on G2.com.

Figuring out the notifications could be easier. I've missed a couple calls because the notifications didn't go off even though my volume was at full on my computer and I'm not sure why the notifications take off. So I have to resolve that. Review collected by and hosted on G2.com.

I use Salesmsg for work, and I truly appreciate its incredible convenience, allowing me to contact my clients anywhere and anytime, regardless of whether I am on or off shift. The feature that allows me not to use my personal number when I'm out of the office is invaluable. I find Salesmsg very easy to use, which is a significant advantage. The fact that it saves contact information is a time-saver and enhances my workflow efficiency. I highly value the texting feature, especially since it enables me to send messages from my work number, which is a landline. Moreover, the initial setup was very easy, which made the transition smooth and stress-free. Review collected by and hosted on G2.com.

I find retaining older conversations on Salesmsg to be challenging. Review collected by and hosted on G2.com.

I love how Salesmsg seamlessly integrates with our CRM software, and I appreciate how it flawlessly ports information over from it. This easy integration into my cell saves me tremendous time and frustration, as I never have to manually copy-paste information into the outreach tool. This feature helps a lot, whether I'm in my home office or on the road working from my cell. The initial setup was also simple and quick. Review collected by and hosted on G2.com.

There are times when the full database of contacts takes too long to load on the mobile app that could be vastly improved. Review collected by and hosted on G2.com.