--- title: Salesmsg Reviews meta_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 447 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 447 scale: '5' date_modified: '2026-11-05' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Salesmsg Reviews & Product Details

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Salesmsg Reviews (447)

Reviews

Salesmsg Reviews (447)

4.7
447 reviews

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Megan G.
MG
Megan G.
Co-Founder
Mid-Market (51-1000 emp.)
Originally submitted 5/31/2026
"Effortless Communication, Easy Setup"
4/5
What do you like best about Salesmsg?

I like Salesmsg because it’s easy to use, straightforward, and works well for my needs. It lets me communicate quickly and provides a fast, simple, and effective way to share important information that can sometimes get lost in emails or when people don’t answer their phones. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

It might be nice to have the option to add emojis or GIFs—kind of a silly thing, I know, but it would still be fun. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

Thanks so much for the review! We're happy to hear Salesmsg has helped make communication faster and more effective. We also wanted to mention that Salesmsg supports both inbound and outbound calling, along with features like IVR, call distribution, and more. Feel free to explore our calling features to see what's available! https://help.salesmessage.com/en/collections/3093112-calling

ALLIE T.
AT
ALLIE T.
Talent Acquisition Specialist
Mid-Market (51-1000 emp.)
Originally submitted 4/7/2025
"Love this texting platform!"
5/5
What do you like best about Salesmsg?

I love how user-friendly Salesmsg is! It definitely makes the process of reaching out to leads post-phone call a lot easier. My favorite feature is the canned messages if you use the same message a lot! Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

There is nothing really noteworthy about what I dislike. Maybe being able close messages automatically after sending instead of manually having to close them out. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

🌟 Thank you for your positive feedback! We're glad you appreciate the user-friendly nature of Salesmsg, and find the 'Saved Messages' feature helpful for reaching out to leads.

Josh U.
JU
Josh U.
Appointment Setter
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Intuitive UI and Seamless HubSpot Integration That Boosts Efficiency"
5/5
What do you like best about Salesmsg?

Salesmsg is very intuitive, and the UI/UX feels scalable. I always know where to find the features I need, and it’s super easy to navigate. The integration with Hubspot is seamless, which makes it simple to connect records in Hubspot with interactions in Salesmsg. From Salesmsg, I can also quickly jump straight to a contact’s profile in Hubspot.

It has made my work fast and efficient. I don't get stuck or confused when trying to pull data across platforms.

The pricing is fair, my organisation hasn't had complaints in that regard. You get value for your money.

The intuitive nature of the software makes it easy to jump in and start using it the moment you get it. There are helpful tips here and there to make sure you dont' get stuck. The AI infusion helps with oversight, aiding you in areas you may overlook or just consider too cumbersome to do manually.

I'm not a heavy user, but it works perfectly for the things I need. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

For organisations with multiple simultaneous users, there's the challenge of not knowing who is on a call in real time. A general dashboard that shows agents currently on a call would increase visibility and efficiency in shared calling environments. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
Originally submitted 5/9/2025
"Streamlined Communication, Top-Rated Experience"
4/5
What do you like best about Salesmsg?

I appreciate how Salesmsg provides organized communication, making it easy to connect with partners comfortably. The setup process was straightforward, accrediting to the streamlined template and tags feature, which simplifies sending out messages without needing to manually input data. I find the organized chat box particularly useful, aiding our outreach efforts efficiently. Furthermore, Salesmsg stands out for ensuring concise communication with many people, making it a preferred tool for companies. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I would definitely add a dark mode. Some of the looks of it can be very daunting on the eyes a little with the excessive light background. I just think that the dark mode would not only spice things up a bit and also kinda change things up, but it would just be a lot more easier on the eyes since we are already dealing with a lot of blue light in our lives as it is. So, yeah, dark mode would definitely be helpful. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

Thank you for your feedback! We're happy to hear that Salesmsg has made your work easier by integrating tasks in an easy format. Regarding the lack of dark mode - we have a Feature Request board called "Canny", and an open request for this exact feature! Please feel free to add your vote to the Canny linked below:

https://salesmsg.canny.io/feature-requests/p/dark-mode

MS
Michael S.
Technical Support
Small-Business (50 or fewer emp.)
Originally submitted 9/23/2025
"Effortless Customer Communication with Salesmsg"
5/5
What do you like best about Salesmsg?

I find Salesmsg incredibly useful for quick and easy communication, allowing me to answer customer questions with ease without needing to place a phone call or email. It's a simple and easy-to-use tool that integrates seamlessly into my daily duties. I appreciate how it's relatively lightweight and doesn't use much computing resources. The notification sounds and emails come through promptly. The setup was zero headache and it's very easy to log in anywhere, plus I can use the app on my mobile device when I'm out of the office. It does exactly what is advertised, and I have no complaints. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I wouldn't mind a dark mode to reduce my eye strain as I am looking at screens all day long. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

Thank you for the positive feedback! We're happy to hear that Salesmsg is helping you provide quick support to your customers. We'll take note of your request for a dark mode and consider it for future updates.

Mark R.
MR
Mark R.
Chief Strategy Officer
Mid-Market (51-1000 emp.)
Originally submitted 7/31/2026
"AI-Enhanced Salesmsg Transforms Customer Interactions"
5/5
What do you like best about Salesmsg?

I really like how Salesmsg has integrated AI technology, which is fully embraced and helps us focus real human interactions on higher value leads or prospects. The ease of access and having the built-in AI handle all the basic tier 1 tasks allow for allocation of resources to more critical tasks. The initial setup was fairly easy, and I also appreciate that it is fully integrated with our CRM via API, streamlining our processes. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I need a video tutorial or product demo explaining all the individual features Salesmsg is capable of doing to its maximum. A product or feature-specific demo, instructing a user on how to navigate and set up each of the tools would be really helpful. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

Thanks so much for the kind words! We're thrilled to hear you're enjoying the platform and that our support team has made a great impression. We appreciate your feedback and your support!

Joshua M.
JM
Joshua M.
Small-Business (50 or fewer emp.)
"Effortless Client Communication with Salesmsg"
5/5
What do you like best about Salesmsg?

I use Salesmsg to speak with our clients, and it has drastically changed the way we communicate with our partners and customers, making it more personal and warm. I love that it's very easy to use and that I can communicate without needing to open my computer—just using my phone is so convenient. The pricing plan is very affordable, and it's been a very good experience overall with great customer support for any inquiries we have. The calls are easily recordable, and I really appreciate that it's a 2-in-1 call and texting service, which consolidates everything into one tool. All my conversations are logged, and it integrates seamlessly with several CRMs like HubSpot, which is super practical. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

N/A Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Salesmsg: Clear, Easy-to-Use Messaging That Saves Time"
5/5
What do you like best about Salesmsg?

Salesmsg is very easy to use and has a clear, user-friendly format. It’s quick and convenient, making communication simple and efficient. I like how easy it is to navigate and use without any confusion. Overall, it’s a great tool that saves time and makes messaging much more manageable. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

There is really nothing I'm not happy with. It's so clear and easy to use. It's my best texting system i've used so far. It helps that no text should go unanswered, because i get an email every time i receive a text. And there's also an option to set up AI to answer texts for you. Review collected by and hosted on G2.com.

Jason C.
JC
Jason C.
Dir of Customer Success
Mid-Market (51-1000 emp.)
Originally submitted 10/31/2023
"Surplus of valuable features"
4.5/5
What do you like best about Salesmsg?

The ability to set up workflows has greatly improved our client communications. This is most helpful when we have an urgent message that needs to get to our clients but not enough human power to drive that within the time constraints. We have leveraged Salesmsg to send mass messaging and leaving auto-voicemails on a large cohort of clients. Extremely valuable in a fast moving company. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I'd like greater resources around workflows. While rather tech-savvy, I was worried about sending a message to the wrong cohort of clients due to ambiguous directions. Review collected by and hosted on G2.com.

Response from Aida Keene of Salesmsg

Thanks for taking the time to provide your feedback Jason. It's fantastic to hear that Salesmsg has helped to increase your team's efficiency and increased customer interaction!

While showing if a text has been read isn't available with traditional SMS, I'm happy to share ways to determine if a message bounced due to number blocking. Please see the resource linked below! I'd also love to chat with you more on this, feel free to reach out to me via support@salesmessage.com, or via our live chat support feature.

See how Salesmsg improved
RANDAL R.
RR
RANDAL R.
agency owner
Small-Business (50 or fewer emp.)
"Simple Hubspot Integration with Powerful Automation, Metrics, and Responsive AI"
5/5
What do you like best about Salesmsg?

automation and integration into my crm. Pricing is alsop reasonable compared to other text services. I also like the metrics available for tracking. The support team is constantly refreshing the product to make it better. The interface is simple and the ai is a compliment to me responding quickly to my customers. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Sometimes you think it does everything but its no one size fits all service available Review collected by and hosted on G2.com.

Questions about Salesmsg? Ask real users or explore answers from the community

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LB
LESHIA BRAXTON
•
Last activity 7 days ago

How are you using Salesmsg for mass texting and payment reminders?

Chris B.
CB
Chris Brisson
•
Last activity over 2 years ago

Does Salesmsg have a mobile app?

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Salesmsg Features
Bulk SMS
Two-Way Text Messaging
Text Scheduler
Reporting
Marketing Automation
White Label
Natural Language Interaction