Pipedrive Reviews & Product Details

I've been using Pipedrive at work for about two years now, and since I started, my entire day has been organized there. At the beginning of the day, I can quickly see what I need to do in the Activities tab. I can also easily build and edit my onboarding funnel and keep track of what I need to do for each opportunity assigned to me.

Besides that, I can easily visualize the results of my opportunities and use those insights for important day-to-day decision-making. Review collected by and hosted on G2.com.

I think nowadays it's very easy for Pipedrive to duplicate activities that don't need to be duplicated, according to the automations that are created. For example, when I mark an opportunity as lost, it will Review collected by and hosted on G2.com.

I find Pipedrive easy to use and user-friendly, which makes navigating my sales process a breeze. It's aesthetically pleasing, so it's not overwhelming when I look at it. It's very easy to complete tasks, helping me stay organized. The setup was very easy because it walked me through every single step. If I missed something, I could easily find where to navigate and make the necessary changes. This ease of use is really important when I'm in a rush. It's also simple to choose what stage I'm added to with just a click of a button. It is a daily tool for me, that has become part of my necessity to function. Review collected by and hosted on G2.com.

I love all of it, I have not found anything I dislike. Review collected by and hosted on G2.com.

The modularity and customization options within Pipedrive really set it apart for me. After using other CRM software in the past that felt clunky and repetitive, it’s refreshing to have a CRM that’s genuinely easy to use while still letting me track everything at a very granular level. Review collected by and hosted on G2.com.

The only reason my recommendation for Pipedrive isn’t a 10 out of 10 is the lack of being able to link multiple organizations to a single project. The way I track our projects is by linking the organization that is the actual customer, and then also linking the vendors for all purchased components. That way, the CRM almost acts like a version-control solution, and it lets me look back on previous projects to see which companies I used for shipments, procurement, and similar items. It would make a HUGE difference in how I use Pipedrive if multiple organizations could be attached to one project. Right now, I’m using labels to sort of “attach” vendors, but it’s really just a band-aid fix. Review collected by and hosted on G2.com.

I like that Pipedrive is very customizable, and we've been able to build it in a way that works for what we need. It allows us to keep our client list and prospect list organized and use it for traditional CRM functionalities, like keeping a database of all our leads, prospects, clients, and customers. Additionally, we've been able to use Pipedrive to keep track of projects, such as providing cost estimates, processing orders, and communicating with vendors. I use the email sync feature, which works very well and is very convenient. Review collected by and hosted on G2.com.

I find the integration with some accounting programs like QuickBooks to be lacking or poor. Also, it would be nice to have a more live integration with Google Drive to input data easily and save it in Google Drive, and perhaps vice versa. Review collected by and hosted on G2.com.

I really like that Pipedrive is very easy to use and user-friendly. It has all the features that we expect from a good CRM system. The initial setup was pretty easy. We didn't even need to set up an onboard call, even if they had offered it. It was simple to set up the pipeline, the deal logic, and determine what fields were necessary at each stage. Pipedrive is now working very well for us. Review collected by and hosted on G2.com.

I think it's mostly really good. The only thing that comes to mind is the reports. They have some cool ones, but they are mostly basic. So if you want to cross some specific data and do some cohort analysis, you would need an external tool. Review collected by and hosted on G2.com.

I find Pipedrive to be excellent for managing my clients and calls. I really like how it allows me to organize information and contact clients, all while keeping track of who I've called, how many times, and the reasons for each call. I also value the ability to take notes on my interactions, which helps me stay organized with every client. One feature I particularly enjoy is having everything displayed on a single page, which makes navigation straightforward. I can assign different columns for actions such as calls, offers, or invoices, and this flexibility is very useful. The platform is user-friendly, and it only takes me a few seconds to locate my deals, contacts, or follow-up tasks. Setting it up was incredibly easy—so simple that anyone could do it. Review collected by and hosted on G2.com.

I use it with JustCall as well as Shopify. What would be nice though is if I could directly call from Pipedrive and it goes directly into JustCall so I'm not having to copy and paste the number into JustCall. Review collected by and hosted on G2.com.

I use Pipedrive to manage our sales pipeline and track client stages, from first contact to onboarding as a customer. I like how simply it shows a clear picture of my sales team clients, which helps in planning strategies for the coming days and making more informed decisions. Since the first week of using Pipedrive, we have seen more visibility and clarity in terms of our clients' status and stages. The initial setup of Pipedrive was quite easy. Review collected by and hosted on G2.com.

I dislike that compared to large CRMs, the dashboard and reporting in Pipedrive is a bit below the standards. Reports of other CRMs are more detailed and clear. Review collected by and hosted on G2.com.

My favorite feature is all the automations. No more; having to set reminders to put clients or prospects on a sequence. Just put them in a deal and let pipedrive do the work. Review collected by and hosted on G2.com.

That when I schedule an activity for a team member; that I cannot see there calendar availability on that same page. It shows my own but not theres; so I have to go and look at there outlook calendar to see when they are free. Review collected by and hosted on G2.com.

I like the practicality and organization it provides me. I can follow my companies clearly, visualize stages, and generate reports that greatly facilitate my work. On top of that, it is very interactive. Review collected by and hosted on G2.com.

Sometimes I miss having more intuitive automations and generating even more personalized reports, since it always gives an error when trying to generate them. Review collected by and hosted on G2.com.

Very focused on the right activities, and not on burdensome forms or tick-boxes. The integrations between computer and phone access are instantaneous and really helpful. I use it every day, whereever I am. Having used a few other CRMs over many years, I firmly believe Pipedrive is the best for my needs, which are sales-focused with a lot of service follow through. Review collected by and hosted on G2.com.

I don't use AI in my marketing, so it would be nice if the marketing of AI tools inside the platform which I pay for could be turned off. Review collected by and hosted on G2.com.