--- title: NinjaOne Reviews meta\_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5025 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 5025 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews & Product Details Visit Website NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. * * * Product Website NinjaOne Seller [NinjaOne](https://www.g2.com/sellers/ninjaone) Discussions [NinjaOne Community](https://www.g2.com/products/ninjaone/discuss) Languages Supported Danish, German, English, French, Italian, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish Solution Type All-in-One Overview by Milan Lostica Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/ninjaone/pricing) ## NinjaOne Integrations (164) What do users say about integrations? 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Intune Enterprise Application Management ](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power Automate ](https://www.g2.com/products/microsoft-power-automate/reviews)[ ![Product Avatar 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Work Platform ](https://www.g2.com/products/monday-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MSP360 Backup ](https://www.g2.com/products/msp360-backup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Odoo ERP ](https://www.g2.com/products/odoo-odoo-erp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta 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Avatar Image") PDQ Deploy & Inventory ](https://www.g2.com/products/pdq-deploy-inventory/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PowerSchool SIS ](https://www.g2.com/products/powerschool-sis/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Qualys Cloud Security Assessment ](https://www.g2.com/products/qualys-cloud-security-assessment/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Qualys VMDR ](https://www.g2.com/products/qualys-vmdr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rapid7 Next-Gen SIEM ](https://www.g2.com/products/rapid7-next-gen-siem/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Reftab ](https://www.g2.com/products/reftab/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RemotePC ](https://www.g2.com/products/remotepc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RepairShopr ](https://www.g2.com/products/repairshopr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rewst ](https://www.g2.com/products/rewst/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RoboShadow ](https://www.g2.com/products/roboshadow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Cloud ERP (SAP S/4HANA Cloud) ](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScalePad Lifecycle Manager ](https://www.g2.com/products/scalepad-lifecycle-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScreenConnect ](https://www.g2.com/products/screenconnect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snipe-IT ](https://www.g2.com/products/snipe-it/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SolarWinds Observability ](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sophos Central ](https://www.g2.com/products/sophos-central-2022-06-17/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sophos Endpoint 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SuperOps ](https://www.g2.com/products/superops/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Synology Office Suite ](https://www.g2.com/products/synology-office-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tableau ](https://www.g2.com/products/tableau/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TANSS ](https://www.g2.com/products/tanss/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Teams Manager for Microsoft Teams 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Cloud for Microsoft 365 ](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Veeam Data Platform ](https://www.g2.com/products/veeam-data-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VideoLan ](https://www.g2.com/products/videolan/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VMware ESXi ](https://www.g2.com/products/vmware-esxi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WatchGuard Network Security ](https://www.g2.com/products/watchguard-network-security/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webroot Business Endpoint Protection ](https://www.g2.com/products/webroot-business-endpoint-protection/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windows 11 ](https://www.g2.com/products/windows-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zammad ](https://www.g2.com/products/zammad/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Employee Service ](https://www.g2.com/products/zendesk-for-employee-service/reviews) Show More RM Robert M. Tier II Network Engineer/Supervisor Small-Business (50 or fewer emp.) 9/3/2024 "Impowered Our MSP to Resolve Issues Quickly and Grow Quickly" 4.5/5 What do you like best about NinjaOne? I love NinjaOne's Customer Support. Any software our company deals with always has excellent customer service. If we are down, we want to be able to call on a trusted support team to get them resolved quickly, which Ninja has always strived with. Their tools are by far the best in the game, making site navigation smooth and easy for our clients to manage. Implementation is super easy as the MSI doesn't prompt the user for anything and allows for a smooth onboarding. We have integrated with two or three different platforms that Ninja supports including our PSA tool making it a one-stop shop for all of our needs. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? So far, we have yet to come across a dislike. There is one small Feature request we would like to see come to life and be apart of their platform, but we have yet to get it approved. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? They are adding more and more features so you don't have to work with difference vendors or software to get it all done for your client. Review collected by and hosted on G2.com. Show More 7/24/2026 Current UserValidated ReviewerSource: Organic ![Drew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew B.") DB Drew B. Systems Administrator Mid-Market (51-1000 emp.) 10/31/2023 "Revolutionalised Our Workflows" 5/5 What do you like best about NinjaOne? Automations work as expected, patching (software and OS) is reliable, Ninja Remote is easy to use for both us and end user, remote powershell/cmd works well too. (There's now even background remote so we can log on and view event viewer for example without disturbing end user). NinjaOne is very easy to set up, customer service is fantastic and I often hear from my account manager who wants to check in with us. Active Discord community where both other customers and NinjaOne staff are on hand to assist. I am able now as well to remote into my Linux devices! I like how I can see everything in one portal and that they are always adding new features. Even better is we can SSO onto the platform and it supports passkeys! We are using it for documentation and our IT knowledge base and it is good to have everything in one place for our techs. I am also using it for vulnerability management between Defender and Crowdstrike as it's good to have everything in one place on the system I can actually do remediation work on and patching. I have recently started testing backups with my NAS and this was so easy to set up, I am speechless! We use it to backup our servers too (even Linux now!) and even doing an image back up lets us go on and download individual documents for when a user has 'misplaced' something and we don't want to do a full server recovery. Although it does let us do a full recovery too easily using the tool that NinjaOne provide. That has worked well with our vSphere environment and provided a full server image recovery. I use NinjaOne every day and I honestly would be lost without it as would my team. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? Devices that are offline are shown as unhealthy on the dashboard which I would prefer to not be included in the statistics. It does let me customise other health information though which is good. I wish I could run patching/scripts on a scheduled basis if its missed, I think this is an upcoming feature... Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? OS and Software patching and showing at a glance which devices this has failed on, and most importantly for us being able to automate scripts on devices which helps us keep other aspects of the workstations up to date. This has saved us countless hours of work not just for the IT team but saved a lot of chargeable time being lost from our fee earning staff. I also now have it monitoring my online servers as an uptime monitor to see if they are offline so I can find out before my users tell me. It is also providing us with backups and I can quickly access them via NinjaOne to download a file a user has mistakenly deleted (even on Linux!). There is also an option to do a full image restore which we have been able to do when transferring a broken workstation into a virtual machine which is something we would not have been able to easily do before NinjaOne. We also use it for MDM to ensure that company owned iPhones and Androids are being updated and we can remote wipe them and change passcodes if users forget them. I can also push out apps to users to make sure they all have the ones they need to be able to do their work. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerSource: G2 invite MK Marcin K. IT Mid-Market (51-1000 emp.) 5/14/2024 "Your all-in-one remote desktop solution" 4.5/5 What do you like best about NinjaOne? NinjaOne offers a wide range of tools for remote desktop services, making it easy to apply changes without interrupting the end user. I also like that you can write scripts in CMD or PowerShell, and that Ninja provides a library of ready-made scripts that can be deployed to a computer almost instantly. From the available windows, you can open File Explorer and Task Manager, which helps you quickly pinpoint deeper issues, such as memory leaks. The platform is straightforward to learn, and most key functions are clearly displayed on the dashboard. Customer support has been excellent as well, with one-to-one sessions in addition to standard technical support. As someone who uses the full feature set regularly, I rarely run into problems. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? When remotely connected to a user, there are no chat logs available. As a result, the technician has to either take screenshots or manually copy the conversation across. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? NinjaOne allows me to remotely help users who need assistance, while also letting me monitor and manage their systems effectively. Automation and scripting also help out in saving time and applying scripts across the entire network. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerSource: Organic ![Brandon N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon N.") BN Brandon N. Manger of Desktop Technology Mid-Market (51-1000 emp.) 8/4/2026 "PXE Imaging and New PC Automation That Dramatically Speeds Up Deployment" 5/5 What do you like best about NinjaOne? My absolute favorite feature is the imaging with PXE boot. I have coupled that with a "new pc" automation script to add our break glass admin, name the PC, and add it to the appropriate OU. This has significantly reduce our time from box to user on new machines Review collected by and hosted on G2.com. What do you dislike about NinjaOne? This is a difficult question to answer because there really isn't anything. The only thing I could maybe point to was adding apps to Apple devices when integrated with Apple Business Manager but it is honestly 100% on the Apple side, not Ninja. Any MDM will encounter the same frustrations. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? Patching. We were previously paying a vendor to patch our Windows machines with very little insight and control. We now have full control over what is and is not patched and when. Because of the parameters available for automatic approval we have had very little increased time for maintaining this system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PV Pedro V. Gestor Técnico de Cliente Small-Business (50 or fewer emp.) 7/29/2026 "An intuitive and efficient platform for endpoint management" 4.5/5 What do you like best about NinjaOne? What I like most about NinjaOne is the simplicity of the platform, combined with the ability to centralize endpoint management. The interface is intuitive, making daily work more fluid and allowing for device monitoring, task automation, patch management, and remote support from a single location. I also highlight the speed of implementation, the reliability of monitoring, and the flexibility of automations, which help reduce repetitive tasks and increase the efficiency of the IT team. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? Although NinjaOne is quite a comprehensive platform, I still see some areas where it could evolve. In certain scenarios, the options for customizing reports and dashboards could be more advanced and flexible, to better meet specific needs. Additionally, some more complex configurations and automations require a longer learning time before they can be fully utilized. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? NinjaOne is addressing the need to manage all equipment from a single platform. It allows monitoring devices, applying updates, executing maintenance tasks, and providing remote support quickly and efficiently. With this, I can reduce the time spent on repetitive tasks, respond faster to incidents, and have a clearer and more complete view of the infrastructure's state. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated PA Paolo A. IT System Administrator Senior Mid-Market (51-1000 emp.) 7/29/2026 "Bringing NinjaOne Onboard Was a Game-Changer for Our IT Teamice Visibility and Control" 5/5 What do you like best about NinjaOne? Proposing and implementing NinjaOne in my company was one of the best decisions I’ve made. What stands out the most is how reliable and responsive the platform is. It gives us total visibility and control over our entire fleet of devices from a single dashboard. Script execution, automated patching, and monitoring just work out of the box without the clunkiness of traditional RMM tools. It made our team significantly more proactive and efficient. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? It's hard to find major drawbacks because the product is constantly improving. Occasionally, minor feature updates change the location of certain settings in the UI, requiring a brief period of re-adaptation. Also, initial onboarding requires some time to set up automation policies properly to get maximum value, but once configured, it runs smoothly Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? NinjaOne bridges the gap between endpoint monitoring, remote support, and software management. It eliminates tool fragmentation by delivering a fast, reliable, all-in-one solution. This has greatly improved our team's operational efficiency, and given us full control over our endpoint inventory. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DD Dewald d. Head of IT Mid-Market (51-1000 emp.) 7/29/2026 "One Console for Patching, Deployment, and Remote Access—Automation That Saves Hours" 5/5 What do you like best about NinjaOne? We run NinjaOne across roughly 290 endpoints spread over three sites, and the biggest win is that one console covers patching, software deployment, and remote access without stitching three tools together. The scripting and automation engine is what I use most — I can push a PowerShell script to a device group and see the exit codes and output per machine, which has cut a lot of manual remote sessions out of my week. Policy inheritance across organisations and locations means a new machine picks up the right patch schedule and agent config the moment it registers, so onboarding is close to zero-touch. Entra ID SAML SSO was straightforward to enable and keeps technician access tied to our normal identity controls. Agent overhead on endpoints is light enough that users don't notice it, which matters when you're supporting production areas that can't tolerate slowdowns. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? The permissions model is the main gap for us. Roles are scoped at organisation level, so I can't cleanly restrict a technician to a single site — anyone with rights to the organisation effectively has rights everywhere in it. In a multi-site environment where each plant has its own on-site support, per-location role scoping would be a significant improvement. Automation queuing is the other frustration. Scheduled scripts and policy-driven tasks occasionally sit queued and don't fire until the agent next checks in or the job is manually re-run, which makes it hard to trust that a push has actually landed without going back and verifying results per device. Bulk tenant migration was also rougher than expected. Moving agents between tenants relies on community scripts rather than a supported native path, and a meaningful share of endpoints didn't re-register cleanly and had to be uninstalled and reinstalled by hand. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? The core problem it solves for us is physical distance. We support around 290 endpoints across three sites in different provinces, and before NinjaOne a meaningful share of routine work meant either a site visit or coordinating a time with the user to get onto their machine. Now patching, software deployment, and most troubleshooting happen remotely from one console without the user needing to stop what they're doing. Practically, that means a task like deploying a config change or pulling diagnostics across a site is a scripted push against a device group rather than five individual remote sessions. The time saved on routine work is the clearest return — it frees the team up for project work instead of running to workstations. The remote access being built in also removed a separate tool and its licence cost from the stack. Patch compliance is the second benefit. Policy-driven patching by device group gives us visibility of which machines are current and which have failed, which matters in a regulated environment where we need to evidence that endpoints are maintained. Previously that picture had to be assembled manually. The console itself is straightforward enough that a new technician is productive on it quickly, which shortened onboarding for us more than I expected. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matt F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt F.") MF Matt F. CEO Small-Business (50 or fewer emp.) 7/28/2026 "Lightweight, Fast, and Intuitive RMM Tool with Great Value" 5/5 What do you like best about NinjaOne? I really enjoy how lightweight the agent is and how fast it responds. When we add new conditions or deploy automations, they almost seem to happen instantly, which is not our experience with other solutions. The Interface is easy to use and intuitive. It integrates with most of the systems we need it to. Our pricing is reasonable for the features and functionality that are offered. I'm not sure what else to say. It's a great RMM tool. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? They often roll out new features, which is awesome, but they are often released too early and feel half-baked. It takes a good amount of time before they are usable. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? The set-and-forget nature of the conditions and automations gives me peace of mind by keeping an eye on things for us and remediating when possible. It allows us to be more attentive to our end users and only bothers us with what we need to take action on. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul N.") PN Paul N. Founder Small-Business (50 or fewer emp.) 7/31/2025 "NinjaOne’s CrowdStrike Integration: Great Today, Even Better Tomorrow" 5/5 What do you like best about NinjaOne? As a cybersecurity professional, I’m always on the lookout for tools that streamline operations and enhance security capabilities. NinjaOne has truly stood out in this regard, especially with its flawless integration of CrowdStrike. The integration between NinjaOne and CrowdStrike is a game-changer. It allows me to seamlessly deploy CrowdStrike’s powerful EDR solutions across all endpoints managed by NinjaOne, providing top-tier endpoint protection with minimal friction. The ease of integration means I don’t have to jump through hoops to set everything up, which saves me both time and resources—essential for an efficient security workflow. The licensing process is another feature I deeply appreciate. NinjaOne’s straightforward approach to license management ensures that CrowdStrike licenses are managed with ease. The process is clear and intuitive, making it hassle-free to assign, renew, and monitor licenses for all the devices under my care. This makes managing cybersecurity resources much more efficient and organized, especially when scaling operations. Overall, NinjaOne’s ability to pair with CrowdStrike and its smooth licensing process solidifies its place as an essential tool in my cybersecurity toolkit. It’s the kind of integration and management simplicity I need to keep things running smoothly, while ensuring robust protection. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? As an IT professional, I value tools that streamline operations and enhance security. NinjaOne has been instrumental in this regard, particularly with its integration of CrowdStrike. The integration between NinjaOne and CrowdStrike is seamless, allowing for efficient deployment of Falcon sensors across endpoints. This synergy provides robust endpoint protection and centralized management, which is crucial for maintaining security across various devices. One feature I particularly appreciate is the straightforward licensing process. Managing CrowdStrike licenses within NinjaOne is intuitive, ensuring that all endpoints are adequately protected without unnecessary complexity. However, there's room for improvement. Currently, managing multiple CrowdStrike Customer IDs (CIDs) within NinjaOne isn't fully supported. This limitation can be challenging for organizations overseeing multiple clients, each with distinct CIDs. I understand that NinjaOne is actively working on this enhancement, and I'm optimistic about its forthcoming release. The ability to manage separate CIDs directly within NinjaOne would significantly streamline operations and improve efficiency. In summary, NinjaOne's integration with CrowdStrike offers substantial benefits, and the anticipated improvements in CID management promise to make this tool even more indispensable for IT professionals. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? NinjaOne is solving several key IT management challenges, particularly in the areas of endpoint monitoring, patch management, and cybersecurity integration. One of the biggest problems NinjaOne addresses is the complexity of managing endpoints across multiple systems and networks. By centralizing endpoint monitoring and management, it allows me to efficiently track, monitor, and manage devices, reducing manual work and improving overall security posture. Patch management is another area where NinjaOne shines. Manually handling patch deployment often results in missed updates and potential vulnerabilities, but NinjaOne automates the patch management process, ensuring that all devices are consistently updated with the latest security patches and reducing the risk of security breaches. The seamless integration with CrowdStrike is another major benefit. Managing security tools separately can lead to fragmented workflows, but NinjaOne’s ability to deploy CrowdStrike’s Falcon sensors and manage endpoint protection directly within the platform consolidates security efforts, ensuring comprehensive protection with minimal effort. Additionally, NinjaOne’s automation capabilities have been a game-changer. Repetitive tasks, like software installations, updates, and system checks, can be time-consuming and prone to human error, but NinjaOne allows me to automate these tasks, saving time, reducing errors, and improving efficiency. Review collected by and hosted on G2.com. Show More 7/28/2026 Current UserValidated ReviewerSource: Organic EP Edsen P. IT Systems Admin Mid-Market (51-1000 emp.) 9/12/2025 "Effortless Endpoint Management & Remote Support" 4.5/5 What do you like best about NinjaOne? I like NinjaOne for a lot of things, including remote support and IT automation with custom scripts. I appreciate its ability to handle patching and software automation, especially for endpoint management. The installation of software on many machines solves a lot of issues for us. I find it great that endpoint management, including software installation and device tracking, is accessible through a single dashboard. Remote support is probably what we like most because it allows us to access user devices using background tools and terminals, and also has screen sharing capabilities. It's integrated with our antivirus, ticketing system, and backups, which is super helpful because I don't have to navigate multiple websites or remember lots of logins. Everything is just in one place, and this single-agent setup is very useful as I don't need to install multiple agents. Antivirus integration is invaluable, providing summaries for scans and threats on each device, and makes it easy to manage them. The ease of use, with the integration of antivirus and backup into one agent, is super convenient. Plus, setup was very easy. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? i dont think there is any that i dislike Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? I use NinjaOne for remote support, IT automation, patching, software installation, and endpoint management. It simplifies monitoring and antivirus management, integrating everything in one place with a single agent, reducing complexity and improving efficiency. Review collected by and hosted on G2.com. Show More 7/28/2026 Current UserValidated ReviewerSource: Organic ## Questions about NinjaOne? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about NinjaOne ](https://www.g2.com/products/ninjaone/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 3 years ago Where are the NinjaRMM servers located? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/5996-server) ![Sujith N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sujith N.") SN Sujith Nair • Last activity over 1 year ago Best network monitoring software? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/best-network-monitoring-software) [ View all Discussions ](https://www.g2.com/products/ninjaone/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/ninjaone/pricing) NinjaOne Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7550bcff45895b9a0bd1ebb5c48260a6/atera.png "Product Avatar Image") Atera 4.6/5(1,245) [ Compare Now ](https://www.g2.com/compare/atera-vs-ninjaone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4b9a918b71ff9f6df97b4308479b380d/datto-rmm.png "Product Avatar Image") Datto RMM 4.5/5(795) [ Compare Now ](https://www.g2.com/compare/datto-rmm-vs-ninjaone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_72a8fdb95ce27a0326b3b76aaaeab522/manageengine-endpoint-central.png "Product Avatar Image") ManageEngine Endpoint Central 4.5/5(1,130) [ Compare Now ](https://www.g2.com/compare/manageengine-endpoint-central-vs-ninjaone) ##### ##### NinjaOne Features Administration Screen Sharing File Sharing Unattended Remote Access Inventory Management - Remote Monitoring & Management (RMM) Device Management Monitoring and Management Remote Monitoring Asset Tracking Application Deployment Service Management Remote Access [ View More Features ](https://www.g2.com/products/ninjaone/features) ## Top-Rated Alternatives [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![LogMeIn Resolve](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LogMeIn Resolve") LogMeIn Resolve 4.3/5(469) ](https://www.g2.com/products/logmein-resolve/reviews) [ View All Alternatives ](https://www.g2.com/products/ninjaone/competitors/alternatives) ##### Categories on G2 [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management) [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Patch Management](https://www.g2.com/categories/patch-management)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management)[Network Monitoring](https://www.g2.com/categories/network-monitoring)[Server Backup](https://www.g2.com/categories/server-backup)[Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm)[Incident Management](https://www.g2.com/categories/incident-management)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[IT Documentation](https://www.g2.com/categories/it-documentation)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem)[PC Backup](https://www.g2.com/categories/pc-backup)[Email Archiving](https://www.g2.com/categories/email-archiving) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top rated performance review apps for software companies](https://www.g2.com/discussions/top-rated-performance-review-apps-for-software-companies-what-s-your-pick)[Is PowerSchool SIS worth it for a mid-size institution that needs to avoid multi-year implementation burnout based on reviews from registrars who have been through the process?](https://www.g2.com/discussions/is-powerschool-sis-worth-it-for-a-mid-size-institution-that-needs-to-avoid-multi-year-implementation-burnout-based-on-reviews-from-registrars-who-have-been-through-the-process)[What cloud directory services work best for replacing Active Directory and LDAP in a hybrid environment where some workloads are still on-premise?](https://www.g2.com/discussions/what-cloud-directory-services-work-best-for-replacing-active-directory-and-ldap-in-a-hybrid-environment-where-some-workloads-are-still-on-premise) [Top PRM platforms to improve partner collaboration](https://www.g2.com/discussions/top-prm-platforms-to-improve-partner-collaboration)[MIE Trak Pro vs JobBOSS² vs MRPeasy for a small custom machine shop: which is worth switching to?](https://www.g2.com/discussions/mie-trak-pro-vs-jobboss-vs-mrpeasy-for-a-small-custom-machine-shop-which-is-worth-switching-to)[Pros and Cons Details](https://www.g2.com/products/ninjaone/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)