---
title: Adlumin Reviews
meta_title: 'Adlumin Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 62 reviews by the users' company size, role or industry to
  find out how Adlumin works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 62
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: System Security
  url: https://www.g2.com/categories/system-security
---

# Adlumin Reviews
**Vendor:** N-able  
**Category:** [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 62
## About Adlumin
Adlumin, an N-able Company, provides enterprise-grade cybersecurity for organizations of all sizes through its innovative Security Operations as a Service platform. With an agnostic approach, the Adlumin platform seamlessly integrates with existing tech stacks, and its flexible management options enable it to be self-managed by an internal team, or fully managed by Adlumin experts. The Adlumin platform stops cyber threats early with deep learning models tailored to each environment. It maximizes resource efficiency by optimizing existing technology and streamlining workflows across teams. Adlumin transforms risk into resilience by identifying and addressing vulnerabilities, while cybersecurity experts proactively uncover and neutralize threats before they can do damage. Adlumin empowers organizations to take control of their digital security making advanced protection accessible to all.



## Adlumin Pros & Cons
**What users like:**

- Users appreciate the **detailed analytic reports** of Adlumin, finding them reliable and easy to use. (1 reviews)
- Users appreciate the **detailed analytic reports** from Adlumin, finding them reliable and easy to use. (1 reviews)
- Users appreciate the **detailed analytic reports** from Adlumin, which enhance reliability and ease of use. (1 reviews)
- Users value the **ease of management** with Adlumin, appreciating its reliable and user-friendly detail analytic reports. (1 reviews)
- Users find Adlumin **reliable and easy to use** , greatly valuing the detailed analytic reports it provides. (1 reviews)
- Efficiency (1 reviews)
- Users praise Adlumin for its **advanced reporting and integration features** , enhancing their security operations and efficiency. (1 reviews)
- Innovation (1 reviews)
- Performance (1 reviews)
- Reliability (1 reviews)

**What users dislike:**

- Users find the **customer support lacking** , suggesting it could be improved for a better experience with Adlumin. (1 reviews)

## Adlumin Reviews
  ### 1. Great platform and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** KAWSER A. | IT Security Support Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about Adlumin?**

Adlumin is helpful and easy to use. It provides clear security alerts, useful reporting, and makes it easier to monitor and manage potential threats in one place.

**What do you dislike about Adlumin?**

Sometimes there are false alerts, but overall the platform is useful and helps with security monitoring.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin helps us monitor security alerts and potential threats in one place. It makes it easier to investigate suspicious activity, review reports, and respond quickly when needed.

This benefits us by improving visibility, saving time, and helping us manage security risks more effectively.

  ### 2. Adlumin is a useful solution in hybrid environments with the presence of various cybersecurity solutions.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Adlumin?**

I appreciate that Adlumin is technology-agnostic, interfacing with any cybersecurity technology present at a client. This makes it extremely flexible and adaptable in any environment. The ITDR solution is the ideal solution for clients who wish to protect their identity in the M365 environment.

**What do you dislike about Adlumin?**

Initial difficulty in using the solution, difficulty in being autonomous in its use without the support of N-able. Learning curve too slow, perhaps a more comprehensive manual or videos illustrating how to take the first steps in using the solution would be needed.

**What problems is Adlumin solving and how is that benefiting you?**

Be more proactive in cyber risk situations, 24/7 support from N-able which provides greater coverage than we are able to offer independently.

  ### 3. Adlumin is not like other providers!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Austin H. | Information Security Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about Adlumin?**

Adlumin continues to grow and become a fantastic all around platform for all industries

**What do you dislike about Adlumin?**

Adlumin works to get alerting and metrics that fit all industries, in a perfect world they would be able to focus on individual industries and build based on that. - But, I believe that is coming!

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin previously solved a lot of our issues, such as SIEM, SOAR, Darknet Monitoring, Compliance Reporting, SOC, MDR, Vulnerability Management, and more!

**Official Response from Customer Success:**

> Your feedback helps us keep improving and find innovative ways to better serve you and your industry. Thank you for your review and continued support.

  ### 4. Best experience of using an MDR solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Srinivas W. | Senior Business Development Manager

**Reviewed Date:** May 11, 2026

**What do you like best about Adlumin?**

Adlumin is pretty straightforward in terms of functionality. We rarely see vague alerts, and overall it has been a great experience so far.

**What do you dislike about Adlumin?**

None so far, may be a bit of improvement in the support

**What problems is Adlumin solving and how is that benefiting you?**

We have offshore offices with critical data that requires constant monitoring, and Adlumin helps us stay secure at all times.

  ### 5. MDR made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Adlumin?**

After the initial setup, everything is fully managed and I can basically forget about it—they take care of everything for me.

**What do you dislike about Adlumin?**

At the moment I have no concerns about the service

**What problems is Adlumin solving and how is that benefiting you?**

Having 24/7 security monitoring active in my environment gives me peace of mind and helps me feel more confident about its overall protection.

  ### 6. A True Differentiator for Our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ted C. | President | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Adlumin?**

It’s great to have a solution that we can label as a true “differentiator”

**What do you dislike about Adlumin?**

We do have a request in to have a call and investigate why auto lockout didn’t occur in once instance

**What problems is Adlumin solving and how is that benefiting you?**

It is allowing us to truly market as an MSSP with SIEM/SOC/SOAR

  ### 7. Great Soc tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Will C.

**Reviewed Date:** April 13, 2026

**What do you like best about Adlumin?**

Its ability to lockdown and respond to threats.

**What do you dislike about Adlumin?**

Way to much noise and you need a degree to read their alerts

**What problems is Adlumin solving and how is that benefiting you?**

Added security for our partners. Having additional layers to keep our partners safe is key to ours and their success.

  ### 8. Seemed good until I couldn't connect with them

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kelly S. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Adlumin?**

Their low cost approach to small business

**What do you dislike about Adlumin?**

They just did not collaborate with our organization enough to be worth the cost.

**What problems is Adlumin solving and how is that benefiting you?**

They are able to review activity on the network to identify suspicious activity

  ### 9. Does the basics but lacks depth

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Services

**Reviewed Date:** April 20, 2026

**What do you like best about Adlumin?**

Easily navigatable dashboard and executive summary reports for clients.
Initial setup is easy and integration across a number of vendors

**What do you dislike about Adlumin?**

Lack of ability to set multiple SOAR exemptions for a single user.
3+ email notifications for a single alert

**What problems is Adlumin solving and how is that benefiting you?**

Detecting risky sign ins from potentially compromised accounts and the SOAR functionality to auto lock / trigger password resets on accounts.

  ### 10. " A game-changer EDR platform with astounding dashboard and console."

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark Julius M. | Senior SOC Analyst , Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about Adlumin?**

What I like the best about Adlumin is their user-friendly interface for security analyst and users ease of navigation combined with an ease of integration as their platform can be integrated from other EDR sources as well.

**What do you dislike about Adlumin?**

What i dislike about the Adlumin's MDR platform is that they also generate a false positive alerts like most MDRs and SIEMs do.

**What problems is Adlumin solving and how is that benefiting you?**

As a Security Analyst Adlumin MDR platform gives me an edge to investigate a high severity alert with ease by utilizing their 'Endpoint Hunt' tool which is capable of getting crucial information and events that are happening from the host within a specific time frame. Their platform is also capable of providing a real time detection which makes the triage process with ease.

  ### 11. Great Managed SIEM and SOC Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael U. | Director of Information Security, Enterprise (> 1000 emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Adlumin?**

Adlumin checked every box we needed for a small security team including a managed SIEM, endpoint monitoring, and multiple integrations with our current security stack.  Pricing was simple and the Support team has been extremely responsive.

**What do you dislike about Adlumin?**

There are some nice-to-have features that aren't currently availalbe like notification customizations and the ability to modify the dashboard layout.

**What problems is Adlumin solving and how is that benefiting you?**

Our current EDR does not have SIEM capabilities nor does our team have the resources to monitor a SIEM.  Adlumin has filled that gap for us and even overlaps for additional defense in depth layers.

**Official Response from Customer Success:**

> Thank you for taking the time to leave us this thoughtful review, Michael. Trust us when we say that it does not go unnoticed. Your review has given us valuable insight into the services we provide at Adlumin 

  ### 12. Adlumin SOC SEIM

**Rating:** 4.5/5.0 stars

**Reviewed by:** PJ F. | AVP, Information Technolgy, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Adlumin?**

Reports are helpful - ability to schedule and run on demand.  The Portal is laid out nicely - easy to get a birdseye view of environment.  some value add free offerings have been added, and additional API integrations are onboarded  regularly.   Adlumin team has provided strong customer service.  Overall the solution is Solid .

**What do you dislike about Adlumin?**

there isn't much i can think of.   The solution meets our needs

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin is augmenting our staff by keeping eyes  on our perimeter 24x7 .  The SEIM notifications keep me  informed on any traffic / activity anomolies.  I have a much better picture of my perimeter activity and endpoints.

**Official Response from Customer Success:**

> Hello PJ F., We're pleased to hear that you are satisfied with the Adlumin platform. Thank you for sharing your experience with us and for your continued trust and support!  

  ### 13. One of the best cybersecurity solutions in the market!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashlyn T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Adlumin?**

Adlumin is awesome; their products are thorough, seamless, and intuitive. Adlumin's SIEM and SOC, penetration testing, and vulnerability scanning offerings are top-of-the-line and continue to dominate in the cybersecurity solutions market. CompuTech is a proud partner of Adlumin. Not only are the offerings top quality, so is the team over at Adlumin. They are communicative, proactive, and engaged. 10/10 recommend.

**What do you dislike about Adlumin?**

Adlumin is incredibly strong at what they do and in their current service offerings. I would love to see Adlumin continue to innovate and perhaps broaded their product line to include additional security solutions and offerings.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin is primarily solving the problem of business folk spending too much time worrying about and tending to their security needs, and not spending enough time on their primary business focuses. Adlumin is the 24/7 team of threat experts that allows users to focus on the core of their operations, exponentializing the organization's productivity and growth. 

Adlumin provides trust, comfort, and delegation - all key to a successful security partnership.

**Official Response from Customer Success:**

> Thank you, Ashlyn, for sharing your positive experience with the Adlumin platform. Your words inspire and motivate our team to maintain the highest standards. We appreciate your loyalty and look forward to delivering continued excellence in our services. 

  ### 14. Friendly and customer centric MDR

**Rating:** 4.0/5.0 stars

**Reviewed by:** James A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Adlumin?**

Adlumin sets itself apart in the realm of MDR with their commitment to proactive cybersecurity. They have a robust and innovative approach to threat detection and mitigation that serves us well. The real-time monitoring and analysis which provides a comprehensive view of our security posture is great. It's nice to have the extra set of eyes and timely response for emergent situations.

**What do you dislike about Adlumin?**

If I had to pick a frustration, it would be that the tuning of search rules and API connectors can sometimes be a challenge to massage exactly what kind of alerting and automated response out of the system. This is a challenge in any system, but is just a general point of friction if I had to choose one.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin gives us 24/7 visibility into our organization's activities, which helps us proactively respond to events that we may not always be monitoring for. Especially helpful is the anomolous behavior notifications that piece together activities ina ggregate that might not always stand out.

  ### 15. Elite Cloud Email Breach Prevention

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about Adlumin?**

Adlumin detects cloud email breaches that our email providers do not at nearly any license level from business premium to E5. They run their own analytics which is faster and more accurate than anything else we have. They have saved our hides a few times.

**What do you dislike about Adlumin?**

Please keep doing what you are doing and don’t change.

**What problems is Adlumin solving and how is that benefiting you?**

We use Adlumin as an extension of our team to conduct managed detection and response 24/7. They have done a solid job and been a pleasure to work with.

**Official Response from Customer Success:**

> Your positive feedback fuels our commitment to delivering exceptional service. We are thrilled to have customers like you and are grateful for your continued trust in our platform. Thank you for being a valued part of the Adlumin community! 

  ### 16. Great experience working with Adlumin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck O. | VP; Information Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Adlumin?**

Adlumin has a great Cybersecurity platform.  It was very easy to integrate our devices into the SIEM.  I also like having best in class solutions for patch management and vulnerability scanning.

**What do you dislike about Adlumin?**

I haven't discovered anything I don't like.

**What problems is Adlumin solving and how is that benefiting you?**

Having all our workstations, servers, routers, switches, and firewall alerts monitored by Adlumin's SOC is a great improvement in our cybersecurity posture.

**Official Response from Customer Success:**

> Thank you, Chuck, for your review. We are dedicated to providing top-notch service and are thrilled to hear that we have met your expectations. Your satisfaction is our priority! 

  ### 17. Great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2024

**What do you like best about Adlumin?**

Reliable, easy to use, i liked the detail analytic reports

**What do you dislike about Adlumin?**

customer support is not bad but could be better

**What problems is Adlumin solving and how is that benefiting you?**

help with cyber security threats

  ### 18. Adlumin has been a great MDR partner to our institution.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about Adlumin?**

Software has been managable with a smaller security staff.  Have received excellent support from their team when it's been needed.  They also have added several new features to their software at no additional cost.

**What do you dislike about Adlumin?**

Ticketing portal is a bit lackluster, however this is being moved into the portal.  Licensing sku's aren't always up to date with resellers.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin provides us with monitoring software and SOC support for a smaller institution with limited security staff.

**Official Response from Customer Success:**

> We're happy to receive such positive feedback from you. Your support means the world to us, and we are committed to continually enhancing the Adlumin platform to better serve your needs. 

  ### 19. Great SIEM and SOAR solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Adlumin?**

Adlumin notifications, support and assistance with security event analysis is amazing.  Great product and staff.  They are always adding new APIs and capabilities.

**What do you dislike about Adlumin?**

Vunerabiltiy scanning data takes a week to update.

**What problems is Adlumin solving and how is that benefiting you?**

The security orchestration, automation, and response is great.  Gives us peace of mind that their SOC is watching and responding 24/7.

**Official Response from Customer Success:**

> Thank you for taking the time to leave us this thoughtful review. Trust us when we say that it does not go unnoticed. Your review has given us valuable insight into the services we provide at Adlumin.

  ### 20. Fantastic Partner to have in our corner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh S. | Firm Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Adlumin?**

The alerts on what my users are doing and the ability to isolate servers and desktops on my network to prevent any type of intrusion and damage to our network. Their support team is fantastic to work with and really know what they are doing.  The Implementation was amazingly simple to deploy on all of my systems, and has worked really well as companion with my other solutions like our AV to have a full picture of what is going on.

**What do you dislike about Adlumin?**

There is so much information that it is sometimes hard to know what to look for.

**What problems is Adlumin solving and how is that benefiting you?**

Being a business is hard enough having the competition of other company’s trying to all do the same kind of thing.  Then you add on the Bad Actors who are working on the unseen parts of your company’s network, makes the need for companies like Adlumin that much more important.  Security has become more of a necessity than a want in this time and knowing that I have Adlumin monitoring everything for me, helps me sleep better at night.

**Official Response from Customer Success:**

> Thank you for taking the time to leave us this thoughtful review, Josh. Trust us when we say that it does not go unnoticed. Your review has given us valuable insight into the services we provide at Adlumin 

  ### 21. Great roll out and easy to understand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charly D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Adlumin?**

Easy to work with. Everyone is willing to explain or dumb down the process. They have made a difficult process easy to understand.

**What do you dislike about Adlumin?**

Lots of reports that you need to spend time deciding what is important to you and what is not important.

**What problems is Adlumin solving and how is that benefiting you?**

Keeping us safe!

**Official Response from Customer Success:**

> Charly, thank you for the great review! We count ourselves fortunate to work with customers like you. We appreciate your continued trust and support. 

  ### 22. Rockstar Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2024

**What do you like best about Adlumin?**

The compliance and operational reports in Adlumin are next level. Everything from your endpoints, network, and cloud infrastructure can be reported on. They have really done a great job. Highly recommend it.

**What do you dislike about Adlumin?**

The Adlumin team is on top of everything, not a thing.

**What problems is Adlumin solving and how is that benefiting you?**

Reporting, MDR, XDR, SIEM, and fulfilling our compliance requirements.

**Official Response from Customer Success:**

> We are delighted to read your positive review! Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thank you for choosing Adlumin, and we look forward to continuing to meet and exceed your expectations. 

  ### 23. Powerful and Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt S. | Director of Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Adlumin?**

An easy to setup and use SIEM, SOAR and compliance insights in-one with pricing thats isn't based on GB/day.  The SOC team is the right level of balance between being serious / knowledgable and easy to work with.

**What do you dislike about Adlumin?**

Adlumin is still an evolving platform, which means some features don't exist today but that allows you as a customer to have a voice in their growth.

**What problems is Adlumin solving and how is that benefiting you?**

Full audit trail with steady pricing (per user and not per GB/day).  Perfect solution for organizations growing into security and have no place to start.  Provides proactive insights for more advanced organizations to be proactive.  24/7 SOC team that handles any concerns and works with you to be more secure.  There UEBA has prevented several compromises across our customers.  Would recommend this solution for anyone that does not have a dedicated security team.

  ### 24. Discover and give visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Adlumin?**

User friendly, amazing reporting system, discover all problems and issues with AD, policy and much more, easy to implement, exelent and fast customer support and always available, and allows many other integrations.

**What do you dislike about Adlumin?**

at this thime I have not found any downside of using adlumin

**What problems is Adlumin solving and how is that benefiting you?**

Unusual user behavior, compromised accounts, ransomware protection, AD Compliance and much more

**Official Response from Customer Success:**

> We are delighted to read your positive review! Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thank you for choosing Adlumin, and we look forward to continuing to meet and exceed your expectations. 

  ### 25. Fantastic and simple Cyber Security solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Adlumin?**

They have a great support team that implements ingestion of our logs simple and easy. They have a number of features that makes it easy to integrate with any of our systems.

**What do you dislike about Adlumin?**

Sometimes the choices of what we should implement are a bit unclear.

**What problems is Adlumin solving and how is that benefiting you?**

They notify us of any alerts from our systems that look fishy or untrustworthy and allow us to respond in any way we would like. They also have the ability to lock accounts if it's used for malicious activity or used in a country that isn't allowed.

**Official Response from Customer Success:**

> We are delighted to read your positive review, Dan! Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Thank you for choosing Adlumin, and we look forward to continuing to meet and exceed your expectations. 

  ### 26. An extra pair of EYES to help you sleep better at night

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cort J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about Adlumin?**

I love the dashboard and I love the monitoring they provide.  They have already caught things on our network and just knowing they are monitoring and ready to assist is very helpful.  Their software is powerful and successfully integrated with everything on our network.  I am impressed how easy they are to work with and regularly reach out to discuss any concerns or questions we might have.  They completely understand what superb customer service means.

**What do you dislike about Adlumin?**

I have yet to encounte anything that I dislike.  Sometimes when I see an alert or notificaiton I get worried but to me this indicates how closely they are monitoring things from their end.  We continue to tweak and improve things so that the reports can be as acurate as possible.  I was concerned with false positives but even that has not been an issue.

**What problems is Adlumin solving and how is that benefiting you?**

Visability into our logs and what is currently happening on our network.
A second pair of eyes and a helping hand should the attackers gain access to our computers.

  ### 27. We have gotten a lot out of Adlumin.

**Rating:** 5.0/5.0 stars

**Reviewed by:** John S. | Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2022

**What do you like best about Adlumin?**

We have a better picture of our users, changes made to users, and important systems files.  We feel we get good SOC service and the additional info about our users and systems is better than what we had before.  We like the reports we are able to get.
The support we get from Adlumin has been great.  We even have tried the Pen Test and it has been good.

**What do you dislike about Adlumin?**

I have had one or two events that are a little bit tricky to find the reason for the event and the solution.  We had a call about it to discuss with Adlumin.

**What problems is Adlumin solving and how is that benefiting you?**

Better visual of our AD, accounts and systems that we have.  We didn't have that before. We use the reports and have just started to use the Pen Test solution they provide.

**Official Response from Customer Success:**

> We appreciate you taking the time to review your experience with us. We work hard to meet expectations like yours, and we’re happy to hear they are being met. Thank you for your continued support and trust. 

  ### 28. Adlumin works, was easy to install and provides visibility into our network.

**Rating:** 5.0/5.0 stars

**Reviewed by:** John G. | Director of Information Services, Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Adlumin?**

We were able to have Adlumin up and running in our environment in about two hours. The integrations worked out of the box.

**What do you dislike about Adlumin?**

No dislikes, we wish we had additional time with all the work we are doing to use all the excellent features of the product.

**What problems is Adlumin solving and how is that benefiting you?**

Visibility into our network. SOAR capabilities, compliance capabilities, dark web monitoring, SIEM and log managment, connecting to multiple systems in our environment

**Official Response from Customer Success:**

> Your positive feedback fuels our commitment to delivering exceptional service, John. We are thrilled to have customers like you and are grateful for your continued trust in our platform. Thank you for being a valued part of the Adlumin community! 

  ### 29. The SIEM You Need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edgar S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Adlumin?**

I am thrilled to share my positive review of Adlumin, as our experience with them over the past year has been nothing short of amazing. Adlumin has genuinely impressed us with its exceptional technology and top-notch customer care.

One aspect that has stood out is their remarkable response to incidents. Whenever we encountered any issues or security incidents, Adlumin's team reacted quickly and provided immediate support. Their prompt action and expertise in handling such situations have given us tremendous peace of mind, knowing that our systems are in capable hands.

Moreover, Adlumin's customer service is equally remarkable. Whenever we contacted them with questions or concerns, their response was prompt and personalized. They genuinely care about their customers and go above and beyond to meet our needs. Working with a company that values customer satisfaction as much as Adlumin does is refreshing.

In addition to their exceptional customer service, Adlumin's technology is awe-inspiring. Their innovative solutions have helped us enhance our security posture and mitigate potential risks. Their platform's advanced features and intuitive interface have made it easy for our team to manage and monitor our security operations seamlessly.

**What do you dislike about Adlumin?**

There is absolutely nothing I dislike about Adlumin, as their remarkable technology and exceptional customer care, including immediate incident response and prompt customer service, have exceeded my expectations over the past year.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin has been an invaluable asset to our organization, providing us with real-time information, powerful response tools, and the added benefit of a dedicated 24/7 SOC team. With their assistance, we have been able to stay ahead of potential threats, swiftly respond to any security incidents, and maintain a robust defense posture round the clock. Their comprehensive solutions have truly elevated our security capabilities and given us peace of mind in an ever-evolving threat landscape.

  ### 30. Adlumin does a great job.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about Adlumin?**

We feel very protected against network hacks.  The product is very easy to use and the customer support is amazing.

**What do you dislike about Adlumin?**

We got a ton of email notifications and which are overwelming sometimes.

**What problems is Adlumin solving and how is that benefiting you?**

We can now pass audits with the protection we are receiving.

**Official Response from Customer Success:**

> Thank you for sharing your positive experience with the Adlumin platform. Your words inspire and motivate our team to maintain the highest standards. We appreciate your loyalty and look forward to delivering continued excellence in our services. 

  ### 31. When we first saw the dashboard we were sold

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | I, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Adlumin?**

The dashboard.  Many companies have caught up, but their dashboard was the best in the SMB market for products like this.  Also, the integrations in many cases are already built in.  Their customer support has been amazing.  Implementation was super easy.

**What do you dislike about Adlumin?**

None that I can think of.  It has worked well for us.

**What problems is Adlumin solving and how is that benefiting you?**

Active Directory, SIEM and other notifications that we'd have to go find to see them.  It's saved us a bunch of time.

**Official Response from Customer Success:**

> We're happy to receive such positive feedback from you, David. Your support means the world to us, and we are committed to continually enhancing the Adlumin platform to better serve your needs. 

  ### 32. Great service for company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about Adlumin?**

Adlumin has been able to help us find exactly where threats are coming from and ways that we can block and research what we need to do to improve our systems. Would recommend to anyone!

**What do you dislike about Adlumin?**

The navigation is something that I wish would be a little bit easier to navigate but with the help of support we are able to find what we want to get to.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin has helped us find threats that have come in. Also we are able to see specific information about our devices.

  ### 33. Adlumin - Best Partner in the Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Adlumin?**

As a partner of Adlumin, I couldn't speak highly enough of their solution portfolio and the individuals that support the channel network. Brian Scannell has been one of the best CAM's I've ever worked with and has gone above and beyond to incentivize and enable my team on how to sell Adlumin. The rest of their Northeast team has been awesome to introduce to prospective clients and long-term customers of ours as well. We love working with Adlumin!

**What do you dislike about Adlumin?**

The fact that the MTUG conference only happens once a year and we have to wait until next year to do some joint booth selling with their team again.

**What problems is Adlumin solving and how is that benefiting you?**

securing our customers' environment so we are able to help protect them from various cybersecurity threats.

  ### 34. Solid SIEM Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Adlumin?**

Simple enough that non-IT folks can really grasp the value. Checks all the major boxes clients are looking for. Brings extended visibility into hybrid environments. Simple pricing model and good selection of integrations. After using other platforms, happy we finally found Adlumin.

**What do you dislike about Adlumin?**

Still building out the detections and automations, but that's to be expected at this stage.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin provides the extended hybrid cloud visibility our clients were missing. Meet complience requirements. Surprisingly good SOAR capabilities.

  ### 35. Having an MDR with small team makes sense

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Adlumin?**

Assistance with vulnerability management and having the insight to see our options regarding patch management.   But the best part is the MDR service; since I have a small IT team, the overview of such risks is much needed from a different perspective.

**What do you dislike about Adlumin?**

The only downside is not having the platform to push those vulnerabilities to the respective clients.

**What problems is Adlumin solving and how is that benefiting you?**

the fact that we get a 24x7 support and oversight as well as having a SEIM.

  ### 36. Adlumin is the best SIEM provider in our industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric V. | VP/CIO, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Adlumin?**

We use Adlumin's SIEM, SOC, Vulnerability scanning and Patch Managment. Their SIEM solution is amazing and easy to use and ensures we are adhering to a strong security posture.

**What do you dislike about Adlumin?**

We do not have any complaints with Adlumin. They are a great business partner.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin solves our overall security concerns and risks. Their SOC is very talented and has caught real life security events.

  ### 37. Partner Sales Rep

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Adlumin?**

The sales, engineering, and Channel team are all great to work with and have done a great job enabling our team on the product from a technical and selling standpoint.  My customers are excited about the technology as well, and pricing seems to be fair for any sized organization.

**What do you dislike about Adlumin?**

I don't have enough insight into issues with Adlumin, partially because we're a newer partner and there isn't a lot of mutual customers.

**What problems is Adlumin solving and how is that benefiting you?**

Helping my customers simplify their cyber security practice by providing viability across their environment with a great user experience.

  ### 38. Adlumin Review for our 1st year being with them

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jason G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Adlumin?**

I really do enjoy the Admin portal for the most part.  They have improved it quite a bit since I've been a customer.  Qualys for vulnerability management and patch management is pretty slick too.

**What do you dislike about Adlumin?**

The only thing I've had issues with is vulnerability management and patch management.  It took a while to get our patches working correctly, and still not sure they are all the way.  My issue with VM is I was under the impression that we would get more assistance around this piece, but it's all manual except a few emails.

**What problems is Adlumin solving and how is that benefiting you?**

Giving us better insight around security, vulnerabilities, and patches.  All in all, it has made me feel much more comfortable with how I have things running.

**Official Response from Customer Success:**

> Thank you for your review, Jason. Feedback like yours is what helps us improve our platform and services. We want you to know that we aim to make your experience seamless, so we informed our Managed Security Services team about your concern. 


  ### 39. ADLUMIN ROCKSTARS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beth L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Adlumin?**

Customer Service and Response Time!  Wow!  No matter what I email or call about, Adlumin IS ON IT!  They have always responded in less than 15 minutes---which in this day and age is, yes, "unprecedented!"

**What do you dislike about Adlumin?**

The only downside is I can't think of one!  haha

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin assists not only with outside invaders but they can tell you a lot about your own network via their very friendly dashboard, e.g., stale accounts, etc.

**Official Response from Customer  Success:**

> Beth, thank you for the great review! We count ourselves fortunate to work with customers like you. We appreciate your continued trust and support.

  ### 40. Outstanding Purpose-Built SIEM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan B. | Vice President, Director of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Adlumin?**

The Adlumin solution is purpose-built for financial institutions and probably other organizations that are also heavily regulated.  As a financial institution, we rely on our SIEM heavily to look at current state as well as forensically should something happen, big or small. Adlumin listens to our feedback and puts it into practice to make it easier for us to use as well as their other customers.  They are very responsive when it comes to support and you build a personal relationship with those who work there.

**What do you dislike about Adlumin?**

Sometimes the raw data can be a bit too much, which makes it difficult to parse out without getting help from their support team.  While there are great ways to query for data, you have to be really careful what you seach for else you get too much information/noise.

**What problems is Adlumin solving and how is that benefiting you?**

Single repository for collecting disparate security data from various sources while combining the data into a straightforward format for investigating user and device activity.  Their support team does an outstanding job with reporting that allows you to slice and dice the data into a readable format for both C-Suite and technical employees.

  ### 41. If you're not running a SIEM/SOAR or MDR you're asking to be breached!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric R. | IT Manager, Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Adlumin?**

Intuitive to use & outstanding support. Adlumin continues to innovate and add new offerings. Adlumin isn't just a service that serves as overwatch, they are our security partner.

**What do you dislike about Adlumin?**

Nothing really except they always find items for me to fix on my network!

**What problems is Adlumin solving and how is that benefiting you?**

We are very shorthanded and cannot afford to hire a security only role employee. Adlumin allows us to have the 24x7 security response that we can't otherwise afford.

**Official Response from Customer  Success:**

> Hello Eric, We're pleased to hear that you are a satisfied with the Adlumin platform. Thank you for sharing your experience with us and for your continued trust and support! 

  ### 42. First Rate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane H. | Information Technology Manager, Oil & Energy, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Adlumin?**

Very collaborative and easy to work with. Always willing to make time to explain and advise. Portal is deep yet intuitive, gives as much or as little as needed.

**What do you dislike about Adlumin?**

Some reporting is not natively available and has to be manually generated by engineers which can lead to some delays in receiving executive reporting in particular

**What problems is Adlumin solving and how is that benefiting you?**

we leverage adlumin for our server and workstation patch management. We also rely on Adlumin for generating internal and external vulnerability reporting on an ongoing basis

  ### 43. Quick and easy deployment with powerful results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ross F. | Associate IT Director, Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Adlumin?**

I sleep better knowing Adlumin is watching for security events 24/7. Easy deployment and instant visibility across my enterprise.

**What do you dislike about Adlumin?**

Nothing with Adlumin, but the increased visibility into operations has increased the knowledge of just how much needs to be fixed and improved systemwide. So more work now, but that is good.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin helps fill the visibility and response gap that we had before. We do not have 24/7 IT or a security team and Adlumin has provided 24/7 service to assist our team in determining those critical events to look at as well as autonomous abilities to shut down a misbehaving user account or computer while IT is unavailable.

  ### 44. It's been easy and a good experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcus P. | Security Systems Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Adlumin?**

It covers all aspects of our needs. You discover the threat in pen testing, patch the threat, and alert us of the danger if something does take place and do it at a reasonable cost.

**What do you dislike about Adlumin?**

Redundant email notifications. I get two or more emails on the same thing. For example, when someone is out of the country. I get the raw notice, the analyst notice and so on.

**What problems is Adlumin solving and how is that benefiting you?**

It is giving me extra hands and network visibility without the need for hiring more fulltime employees. We are patching more systems quicker and discovering and preventing problems  quicker as well.

  ### 45. Adlumin has been nice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Seth S. | Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about Adlumin?**

I like the dashboard. It's very comprehensive of everything I need to see. The ability to dive further into things is also very nice to have. The ability to look into user history and permisions is also very nice.

**What do you dislike about Adlumin?**

Sometimes the managed detection and responses tab can get flooded with alerts that have little detail or are insufficient. Sometimes it seems the system can get confused with computers connected to a VPN.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin has provided a good platform and tools for reviewing our systems logs and user activity. It benefited in saving us time and alerting us to suspicious activity.

  ### 46. Something simple and easy to use will save a lot of trouble!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon H. | Director Of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Adlumin?**

The interface is intuitive.  It's easy to find problems and resolve them quickly.

**What do you dislike about Adlumin?**

Price can be high, however, it does provide enough value.

**What problems is Adlumin solving and how is that benefiting you?**

Audits all the security issues that go on in the network.  Log ingestion is part of that.  Clients on windows systems helps the other part of that.

  ### 47. Easy and Informative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Adlumin?**

The way that the product gathers the information makes it so easy to understand. A detailed dashboard is provided to help sort information puts things right at your finger tips!

**What do you dislike about Adlumin?**

I honestly can't think of a single dislike. I have used other products that have been frustrating to understand, but Adlumin is just not one of those products.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin allows us to gather all logs into one place that filters and provides great reports. Instead of having multiple products, Adlumin is an all in one product.

  ### 48. Adlumin provides a perfect fit for our SIEM/SOAR/MDR security needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Adlumin?**

Adlumin has tremendous flexibility, especially the agnostic platform support and multi-tenancy capabilities. The real-time alerting for security events is a significant time saver, rather than tracking down security events across multiple endpoints, firewalls, Active Directory, O365, Google Workspace, devices, etc. Adlumin correlates the telemetry into an easy-to-view dashboard. The SOC Overwatch provides next-tier support and assistance for high and critical alerts. The Adlumin staff has been great to work with; they go the extra mile to understand your environment.

**What do you dislike about Adlumin?**

So far, Adlumin has exceeded all of our expectations for a SIEM/SOAR/MDR platform.

**What problems is Adlumin solving and how is that benefiting you?**

Before implementing Adlumin, correlating security events was a time-intensive and usually futile practice. With Adlumin ingesting all our telemetry data, we now get accurate alerts in real-time. The SOAR capabilities allow us take action much more quickly for compromised accounts and provide much better visibility on the network.

**Official Response from Customer Success:**

> We appreciate you taking the time to review your experience with us. We work hard to meet expectations like yours, and we’re happy to hear they are being met. Thank you for your continued support and trust! 

  ### 49. Great platform and blows competitors out of the water.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Adlumin?**

They have a dashboard for us to log in to and view our data and manage configuration.

**What do you dislike about Adlumin?**

There isn't a real clear downside besides, they aren't natively capable of ingesting logs from our Endpoint Protection.

**What problems is Adlumin solving and how is that benefiting you?**

Log ingestion and SIEM/SoC capabilities and continuous 24/7 monitoring.

  ### 50. Great product with excellent customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about Adlumin?**

I like that the dashboards are easy to use but full of information, and the amount of features and modules they provide. Adlumin also has great customer service, I've always had a great experience working with their technical engineers or customer service.

**What do you dislike about Adlumin?**

Not a lot of downsides. I will say a small suggestion I have is that the alerts we get emailed to us could be formatted more straightforwardly to understand what the alert is about versus trying to figure it out by digging through some detailed information.

**What problems is Adlumin solving and how is that benefiting you?**

Adlumin is doing an excellent job finding anomalies and sketchy events in our network, which saves me a lot of time. It is for sure benefiting our organization in terms of keeping it secure.



- [View Adlumin pricing details and edition comparison](https://www.g2.com/products/adlumin/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+08%3A41%3A58+-0500&secure%5Bsession_id%5D=f920753b-0ae3-4c6c-8fc9-4afd4d2e2c92&secure%5Btoken%5D=b70d14ab314f64f79c94a339a05a3670f3f15fb4d7a1ba3f86b7539addf036a1&format=llm_user)
## Adlumin Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

## Adlumin Features
**Risk Analysis**
- Risk Scoring
- Reporting
- Risk-Prioritization

**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Detection & Response**
- Response Automation
- Threat Hunting
- Rule-Based Detection
- Real-Time Detection

**Platform Features**
- 24/7 support
- Proactive report alerts
- Application  control
- Proactive threat hunting
- Rapid response time
- Customizeable reports
- Managed Services

**Agentic AI - User and Entity Behavior Analytics (UEBA)**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Network Management**
- Activity Monitoring
- Asset Management
- Log Management

**Analysis**
- Continuous Analysis
- Behavioral Analysis
- Data Context
- Activity Logging

**Vulnerability Assesment**
- Vulnerability Scanning
- Vulnerability Intelligence
- Contextual Data
- Dashboards

**Training**
- Content Library
- Interactive Training
- Gamification

**Management**
- Extensibility
- Workflow Automation
- Unified Visibility

**Automation Capabilities**
- Automated remediation
- Automated investigation
- AI Agents

**Security**
- Data Security
- Data loss Prevention
- Security Auditing

**Incident Management**
- Event Management
- Automated Response
- Incident Reporting

**Detection**
- Anomaly Detection
- Incident Alerts
- Activity Monitoring

**Automation**
- Automated Remediation
- Workflow Automation
- Security Testing
- Test Automation

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

**Analytics**
- Threat Intelligence
- Artificial Intelligence & Machine Learning
- Data Collection

**Identity**
- SSO
- Governance
- User Analytics

**Security Intelligence**
- Threat Intelligence
- Vulnerability Assessment
- Advanced Analytics
- Data Examination

**Agentic AI - Security Information and Event Management (SIEM)**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance
- Decision Making

**Agentic AI - Extended Detection and Response (XDR) Platforms**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Services - Extended Detection and Response (XDR)**
- Managed Services

## Top Adlumin Alternatives
  - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (275 reviews)
  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.9/5.0 (882 reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (411 reviews)

