# ScalePad Backup Radar Reviews **Vendor:** ScalePad **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.6/5.0 **Total Reviews:** 174 ## About ScalePad Backup Radar ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup environment. Backup Radar enables MSPs to be the data protection expert their clients rely on by giving complete oversight across backups. With innovative intelligent ticketing automation, Backup Radar integrates seamlessly with existing ticketing workflows, cleaning up dreaded ticket noise by automatically grouping, appending, and With over 300 integrations of industry-favorite PSAs, RMMs, and backup applications, Backup Radar is the most complete backup monitoring solution on the market. See first hand how Backup Radar can help your business at www.scalepad.com/backup-radar ## ScalePad Backup Radar Pros & Cons **What users like:** - Users highlight the **responsive customer support** of ScalePad Backup Radar, making implementation and ongoing use a breeze. (20 reviews) - Users praise the **ease of use** of ScalePad Backup Radar, highlighting its intuitive interface and straightforward setup process. (19 reviews) - Users love the **easy integrations** of ScalePad Backup Radar, streamlining backup monitoring across all systems effortlessly. (15 reviews) - Users value the **efficient backup monitoring** that ScalePad Backup Radar offers through its unified interface. (14 reviews) - Users find the **easy setup** of ScalePad Backup Radar allows quick monitoring without complications, enhancing their confidence in data safety. (14 reviews) - Users value the **easy integrations** of ScalePad Backup Radar, enhancing efficiency and streamlining backup management. (13 reviews) - Users value the **easy-to-use reporting system** of ScalePad Backup Radar, enhancing monitoring efficiency across backup landscapes. (13 reviews) - User Interface (13 reviews) - Centralized Management (11 reviews) - Alerting (10 reviews) **What users dislike:** - Users report **backup issues** such as inaccurate notifications and lack of integration, complicating their experience with ScalePad Backup Radar. (8 reviews) - Users find the **setup process complex** , requiring detailed configuration that can be challenging to manage effectively. (6 reviews) - Users find the **difficult configuration** process burdensome, particularly with diverse backup environments affecting reliability. (4 reviews) - Users find that **improvement is needed** in reporting tools, documentation, and API functionality for better usability. (3 reviews) - Users find the **lack of customization** in alert settings overwhelming and desire better filtering options for notifications. (3 reviews) - Poor Customer Support (3 reviews) - Pricing Issues (3 reviews) - Dashboard Issues (2 reviews) - Error Handling (2 reviews) - Excessive Notifications (2 reviews) ## ScalePad Backup Radar Reviews ### 1. Good idea, but not operationally usable for us **Rating:** 0.0/5.0 stars **Reviewed by:** Mike S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about ScalePad Backup Radar?** The platform offers centralized alerting and a structured approach to monitoring backup activity across environments, which can be useful for organizations looking to standardize their backup oversight. **What do you dislike about ScalePad Backup Radar?** We spent several months attempting to deploy Backup Radar in our environment and integrate it into our Comet backup workflow, and ultimately were not able to get it into a place where it was operationally usable. The primary challenge for us was the Comet integration. The data being pulled into Backup Radar did not provide the level of detail or accuracy needed for us to confidently monitor backup success and failure states. This created gaps in visibility that made it difficult to rely on the platform for day-to-day operations. In our case, pass/fail reporting and actionable alerting were not at the level we needed for an MSP environment managing multiple endpoints. During our onboarding and follow-up interactions, we were told that some of these limitations were due to constraints within Comet’s API. However, after further testing and ultimately building our own internal tooling, we were able to confirm that the API is capable of providing the required data. This led us to conclude that the limitation was in how the integration was implemented rather than an external constraint, which created confusion and reduced our confidence in the platform. We also found that getting to a usable state required more manual effort and workflow adjustments than expected. Instead of simplifying backup monitoring, it introduced additional overhead, and we were not able to establish a streamlined, reliable process for our team. From a business perspective, the biggest issue was that after a good-faith effort to deploy and test different approaches, we did not have a clear path to adopting the product in a production environment. Without that, it became difficult to justify the ongoing cost. Overall, the platform may work in environments with simpler backup requirements or different tooling, but in our case it did not align with our workflow or provide the level of visibility we needed. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Backup Radar is designed to centralize backup monitoring across multiple platforms and provide a single pane of glass for tracking backup success, failures, and alerting. The goal is to reduce the manual effort required to check backup jobs across different systems and to help MSPs proactively identify and resolve issues before they impact clients. In theory, this is a valuable concept, especially for environments managing multiple backup solutions or a large number of endpoints. Having a centralized view and alerting system can improve visibility and reduce the risk of missed failures. In our case, while the platform aimed to solve this problem, we were not able to realize those benefits in practice. Due to limitations in the integration with our backup platform and the level of detail available in the data, we were not able to rely on it for accurate monitoring. As a result, it did not reduce our operational workload and we continued to rely on other methods to verify backup status. Overall, the problem it is trying to solve is valid and important for MSPs, but the effectiveness will depend heavily on how well it integrates with your specific backup stack and whether it provides the level of visibility needed for your workflows. **Official Response from Brittany McDougall:** > Thanks for the feedback. I went back internally to better understand the challenges your team ran into and whether there was a path to work through them. After revisiting the experience with our team, it appears the biggest challenge came from the way the backup environment was structured. Backup Radar is designed around a standard MSP-to-customer hierarchy, while your setup introduced an additional MSP/provider layer that made customer mapping difficult within the platform. That limitation impacted how backups could be assigned and monitored reliably. You also raised concerns around Comet status visibility. That’s valid feedback, and improving the level of detail surfaced from Comet integrations is already something our product team is tracking closely. ### 2. Effortless Backup Monitoring with Minor Alert Tweaks Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Victor M. **Reviewed Date:** January 21, 2026 **What do you like best about ScalePad Backup Radar?** I use ScalePad Backup Radar to keep an eye on all our backups and make sure everything is running smoothly. It alerts me if something goes wrong, helping me feel confident that our important data is safe and secure. The dashboard is super clear, alerts come right when you need them, and I always feel confident that our data is protected. Setting up ScalePad Backup Radar was really easy. Connecting it to our devices was straightforward, and the instructions were clear, so I could start monitoring backups quickly without any headaches or delays. I also use it alongside our other monitoring tools, and it fits in nicely with everything else we use, giving me a clear picture of device health and making it easier to catch and fix backup issues quickly. **What do you dislike about ScalePad Backup Radar?** One thing I wish was a bit better with ScalePad Backup Radar is the alerts—they can sometimes feel a little overwhelming. Having more ways to customize or filter them would make it easier to focus on the issues that really matter. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** I use ScalePad Backup Radar to monitor backups, quickly flag issues, and prevent data loss, ensuring that our data is safe and secure. ### 3. Integrations and Alert Setup Are Painful Despite Basic Ticketing Working **Rating:** 2.0/5.0 stars **Reviewed by:** Luis C. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ScalePad Backup Radar?** Overall ticketing worked but that was about the most we could use **What do you dislike about ScalePad Backup Radar?** The integrations are not simple, the job filtering and alerting is annoying to setup and can cause issues if you are not careful. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** It was solving a veeam alerting issue **Official Response from Brittany McDougall:** > Thanks for the feedback, Luis. Since your experience, we’ve introduced Backup Plans to help streamline and simplify backup configuration workflows within Backup Radar. I’m glad Backup Radar helped address the Veeam alerting issue, and we appreciate you taking the time to share your experience. ### 4. Effortless Backup Monitoring Made Simple for MSPs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about ScalePad Backup Radar?** What I like best about ScalePad Backup Radar is how it simplifies something that’s usually messy for MSPs: knowing whether backups are actually working. Tt turns backup monitoring from a reactive, manual chore into a proactive and auditable process, which is exactly what we need. **What do you dislike about ScalePad Backup Radar?** Initial configuration, especially mapping backup sources, credentials, and schedules can take time. If your backup environment isn’t well-standardized, getting clean data into Backup Radar can feel heavier than expected **What problems is ScalePad Backup Radar solving and how is that benefiting you?** - Scattered backup monitoring - Missed Backup Failures - Lack of consistent Backup reporting - Reactive rather than proactive support ### 5. Helpful Tool for Compiling Various Backups **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff M. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about ScalePad Backup Radar?** Various different backup solutions can be viewed in a single pane of glass. **What do you dislike about ScalePad Backup Radar?** It takes some configuring to get it notifying on the correct things. Some times it does not appear to correctly report backups that are being retired as a client is offboarding. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Ensuring clients have successful backups ### 6. A great centralized backup monitoring portal for all our MSP customers **Rating:** 5.0/5.0 stars **Reviewed by:** Leo S. | Technical Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about ScalePad Backup Radar?** Backup radar integrates with different backup solutions such as Veeam, Azure, AvePoint, ShadowCraft, etc. No matter what backup productions our customers are using, Backup Radar support them. It gives me a centralized place to monitor and troubleshoot the backup issues. We don't need to spend time on login to every customers' backup portal and check them one by one. It's really easy to use. It's easy to implement. In most case, you just need to set up an email notification sent to Backup Radar. Backup Radar will be all the rest things for you. We also receive emails from Backup Radar daily for the backup summary. So we get a full picture of what was going on for backup tasks last night without logging to the Backup Radar portal. It's also easy for us to generate reports for our customers weekly, monthly, etc. This saves us a lot of administrative effort, so we can focus on more important tasks. Backup Radar is really helpful. **What do you dislike about ScalePad Backup Radar?** Not really at the moment. The customer support is good. It can resolve almost all the questions or issues that we raised. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** The centralized portal for mintoring the different backup solutions for all our customers made us saved a lot of time. We don't need check the email notifications from all different backup platform every morning and log in to all different customers' backup servers or portals to monitor, troubleshoot the issue. ### 7. Backup radar solution **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart A. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about ScalePad Backup Radar?** Easy to setup, integrate and the support is great should you ever need it **What do you dislike about ScalePad Backup Radar?** It would be good to have the option of more alerts per day for some backups **What problems is ScalePad Backup Radar solving and how is that benefiting you?** We currently have various backups from different vendors but Backup Radar gives a you a single pane of view and unified alerting ### 8. Good Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about ScalePad Backup Radar?** Backup Radar gives us a centralised view of all our client backups, helping to ensure nothing slips through the cracks. The automated ticketing and alerting system reduces manual checks and improves response time when something fails. It's easy to integrate with major backup vendors and works well with our PSA tools, saving time and increasing reliability across the board. **What do you dislike about ScalePad Backup Radar?** The UI could be a bit more modern and responsive—it sometimes feels dated. Customising reports and alerts can also be a bit unintuitive, especially for new users. We'd also like to see more granular control over ticket generation rules and better documentation in certain areas. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Backup Radar helps us stay on top of backup failures across multiple platforms without needing to manually check each one. It eliminates the risk of missed alerts and ensures accountability through automated ticket creation. This has improved our response time, reduced data loss risks, and given us confidence that our clients' backups are being monitored consistently. ### 9. Filled a need I didn't know was there **Rating:** 4.5/5.0 stars **Reviewed by:** Chris D. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about ScalePad Backup Radar?** It has greatly helped reduce the chatter in backup notifications across the vendors I use. **What do you dislike about ScalePad Backup Radar?** Needs integration with my PSA (I'm sure it will come though) **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Mostly it is filtering out the chatter in backup notifications. It filters things down to letting me know of errors and more importantly when backups are missed. Now when a client asks me how their backups are doing I can get that info in one place and even produce a report, something that I would have to spend extra time looking at each backup system and manually compiling a report. ### 10. Backup review **Rating:** 4.0/5.0 stars **Reviewed by:** Kellan C. | Helpdesk Man, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about ScalePad Backup Radar?** Still a solid Product, no major issues with it **What do you dislike about ScalePad Backup Radar?** only very minor but the URL changed but after a few weeks we updated the internal systems all ok **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Cutting down on admin time of logging into the server ### 11. Good Product. **Rating:** 4.0/5.0 stars **Reviewed by:** Ben P. | Service Desk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about ScalePad Backup Radar?** In a perfect work it would really help you with saving time with checking your backups. The portal is easy enough to navigate around. The best thing about Backup Radar is their support Teams and Account Managers, they are all very friendly and helpful. **What do you dislike about ScalePad Backup Radar?** It requires an awful lot of setup and things have to be very specific to work. Which sounds simple, but being an MSP of over 100 customers, using different backup types, it can be difficult to get to a stage where it is completely reliable. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Saving engineer time manually checking backups. ### 12. ScalePad Backup Radar - Review **Rating:** 5.0/5.0 stars **Reviewed by:** Maher N. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about ScalePad Backup Radar?** ScalePad Backup Radar is one platform that I can manage all my customers backup with different type in one big screen and also the integration with our ticketing system (Autotask) is great. My team and I use it everyday to make sure our customer backup is running. It's very easy to use as it have a colour code for the success, failure and pending backup **What do you dislike about ScalePad Backup Radar?** the most thing that ScalePad Backup Radar can consider is the pricing it should have more module **What problems is ScalePad Backup Radar solving and how is that benefiting you?** One Backup Monitioring solution for all different typt of backup ### 13. Single pane of glass, but consolidating solutions still preferred **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2024 **What do you like best about ScalePad Backup Radar?** We're saving time, but the solution could still use a little polish. **What do you dislike about ScalePad Backup Radar?** More visibility in email would be great. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Keeps us from having to log into every server to verify backup successes. ### 14. Great Tool to Consolidate, Manage and Monitor Backups in One Console **Rating:** 4.0/5.0 stars **Reviewed by:** Ian B. | engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about ScalePad Backup Radar?** It is very helpful to have all of our backups being monitored in one place. The integration with Connectwise makes the auto ticket creation cut time on admin tasks. **What do you dislike about ScalePad Backup Radar?** It could be better at how you manage companies backups and the way you add and remove them from the platform. I would like to see more updates and improvements added. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** We were having to go into different applications to check backups and crete tickets. It now is consolidated onto one platform and automatically creates tickets for us. **Official Response from Riley Adams:** > Hey Ian! Thanks for leaving us a review, and I'm glad Backup Radar is helping you cut admin time down. We use Partner feedback to make product decisions, so please feel welcome to submit your ideas for updates and improvements in our community (linked in this response). ### 15. Best universal backup monitoring tool out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about ScalePad Backup Radar?** Able to monitor any backup from any software via integrations or simple email alerts. Great support staff and improvements over the years making things better. I use it daily and love how easy things are to see the status of jobs. **What do you dislike about ScalePad Backup Radar?** Tags - Since we activate all jobs using templates, and since we can't use 1 template per customer to activate jobs, we have to have multiple customers activated by single templates, this prevents the ability to apply tags that are customer specific. Backup Radar needs the ability to edit job tags and other info, without forcing the job to be a stand alone job. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Monitoring of backups from different sources ### 16. Efficient Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby A. | Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about ScalePad Backup Radar?** We use Backup Radar to avoid having to go to multiple portals. It helps streamline checking our backups and saves us a few minutes a day, which is hours in the long run. We do not use it much, but it has numerous other features. We use Backup Radar every day, and it is easy to just sign in and check the backups. When we first set up Backup Radar, it was incredibly easy to set up, and the customer support was helpful when we had questions. **What do you dislike about ScalePad Backup Radar?** There is not a thing I dislike about Backup Radar as we do not use it for much, we only use it to view our backups. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Problems that Backup Radar solved for us, is not having to go to multiple portals. It was a hustle, signing to each portal and checking the backups. It is much more efficient to sign in one time and view all. ### 17. Good product with minor weaknesses **Rating:** 4.0/5.0 stars **Reviewed by:** Felix B. | Head of Servicedesk, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2025 **What do you like best about ScalePad Backup Radar?** The Backup Radar can generally handle and interpret or evaluate many common backup programs. Backups from popular NAS manufacturers (such as QNAP or Synology) are also processed. The reporting, user management, and the overall interface are very intuitive. Tickets can be opened directly in the tenant. SSO via Google or M365 is possible. Email processing and API integration are possible. **What do you dislike about ScalePad Backup Radar?** Interpretation of backup reports only in English. If you don't work much with standards with your customers, it becomes very laborious to set up the product. Support for Germany is unfortunately always delayed. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Backup Radar has managed to automate many manual checks in our daily routine, saving us a lot of time that we can now use for other things. ### 18. Good overview for our backup results and very fast and helpfull support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about ScalePad Backup Radar?** The major upside is to get a quick overview on the backup results. This helps if you have many, backups that you cannot manually check. It is also really easy to add a new company in the program, let them send a notification, be it with email or API and it works. It also links perfectly into our own ticketing system with a API integration. I use this software each day for a few hours and i have almost no issues with it. **What do you dislike about ScalePad Backup Radar?** The least helpfull would be support if they require a third party to assist them. Their own support is super helpfull! **What problems is ScalePad Backup Radar solving and how is that benefiting you?** the overview, daily checkup of our backups. ### 19. Backup Radar Review **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron K. | Centralized Services Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about ScalePad Backup Radar?** We have so many backup solutions, having Backup Radar pulls everything into one Pane of Glass for us to look at and resovle any issues. It was very easy to implement and they had a support rep on as many calls as we needed during the implementation process. The integration with Datto and Azure backups was seemless. We use this prodcut every day to help our clients with their backup solutions. **What do you dislike about ScalePad Backup Radar?** One thing that could be better is Barracuda support. There is nothing to let us know if the device is offline or if the device is full. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** The main problem that Backup Radar solved for us is bringing all of our backup solutions into one view that way we do not have to log into every backup portal daily to check on backups. ### 20. Fantastic! **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce A. | Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about ScalePad Backup Radar?** With over 400 backup jobs, Backup Radar is a must have to quickly see what needs attention without having to login to multiple different systems to check them by hand. Login and check the status at least once a week, unless there has been a failure or issue and then the automated email generates a support ticket to have a look at it sooner. If the very few off times that support was needed, it was super fast (even over a holiday period), very helpful and professional. **What do you dislike about ScalePad Backup Radar?** The only downside that I can think of would be when you are first learning to activate a backup job, the settings aren't always self explainitory or intuitive, some additional tooltips or even some exampls would be nice, but once you have done a few and know what everything does, it isn't much of a downside after that. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Solving not having to log into hundreds of servers or online portals to check backup statuses, resulting in hours of saved time that can be better spent elsewhere. ### 21. Great tool! Does exactly what it needs to do. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about ScalePad Backup Radar?** We've been using Scalepad Backup Radar for over 5 years, and it's been a fantastic tool for keeping our backup monitoring streamlined and reliable. It gives us complete visibility and peace of mind, ensuring no backup gets missed. The platform is easy to use, integrates seamlessly with our systems, and the support team has always been responsive and helpful. Highly recommend it for any MSP looking to stay on top of their backups! **What do you dislike about ScalePad Backup Radar?** Custom report templates or more granular filtering would help tailor reporting to different client or internal needs. Enhanced visual trends, long-term analytics, or forecasting tools could help identify recurring issues or plan capacity and improvements. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Backup Radar centralises our backup monitoring, saving time and reducing human error. ### 22. Comprehensive intermediary backup reporting platform **Rating:** 4.5/5.0 stars **Reviewed by:** Dave P. | Senior Technician, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about ScalePad Backup Radar?** The ability to unify all our backup platforms and providers into essentially a single pane of glass view is very useful, both from a top-down perspective, and from reporting and management angles too. **What do you dislike about ScalePad Backup Radar?** The setup was rather messy, but ultimately we got everything how we wanted it configured - though the steps are rather convoluted to pin down relevant data/reporting etc. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Bringing all our diverse selection of backup products and platforms into one view, easing the reporting aspect and management of multiple incoming backup products into a single site. ### 23. Brilliant all in one at a glance Backup overview Application **Rating:** 5.0/5.0 stars **Reviewed by:** Pieter V. | Senior Cloud Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about ScalePad Backup Radar?** The dashboards make it so easy to at a glance see everything across multiple backup landscapes. The reports give a great overview of success or fail. The setup and configuration is so easy to do. The backup reports are very easy to schedule and work like a dream for everyday reporting and month end reports. it is so easy to integrate into all backup applications. We use it every day all day to monitor across our entire landscape. Customer support is always friendly and ready to assist. **What do you dislike about ScalePad Backup Radar?** in depth view of backups. i.e how long did they take and what size they are. it doesnt exist. just success or failure. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** a quick overview of all backups across all backup appliances. Reporting to customers. ### 24. Effortless and Reliable Backup Monitoring Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2024 **What do you like best about ScalePad Backup Radar?** ScalePad Backup Radar simplifies backup monitoring with its user-friendly interface and seamless setup process. The automation and centralized reporting make it incredibly efficient to track and audit backups across multiple environments. The alerting system ensures no missed backups, improving overall compliance and reliability. **What do you dislike about ScalePad Backup Radar?** While the product excels in usability, additional customization options for reporting and dashboards could enhance the user experience further. Integrations are robust, but expanding the list of supported platforms or offering more granular configuration would be a welcome improvement. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Backup Radar makes it super easy to pull reports from multiple backup systems, which is a big deal for us as an MSP. It saves tons of time by putting all the info in one place instead of having to check each system individually. The alerts and automation mean we can stay on top of things and make sure nothing is missed, which keeps us and our clients happy. ### 25. Backup Radar do most of the day a day job for Backups **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro H. | Technical Support Engineer / System Engineer II, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about ScalePad Backup Radar?** Backup Radar manages the backup alerts from you, making the tickets, and closing the tickets once the ticket is solved manually or automatically. Integrating with your backup systems is straightforward, with 1 day to install and 3 to love it. Great customer support that will help you any time you need. You may only need to use it once a day to check it out, but it will work for you 24/7. Easy and intiuitive GUI. **What do you dislike about ScalePad Backup Radar?** For the moment nothing come up to my mind to dislike. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** No more sea of tickets for you to take care of, Backup Radar takes care of the routine tickets. So you can get to the urgent tickets faster. You can concentrate your effort on the tickets that need attention. If a backup fails in the middle of the night, it will get you an alert, but if the backup re-try successfully, Backup Radar will close the filed ticket and report the re-try was successful. If it was something you had to fix yourself, Backup Radar will notice if is fixed and close the ticket for you. ### 26. Clean and Smooth experience **Rating:** 4.5/5.0 stars **Reviewed by:** Luke L. | Managed Services Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about ScalePad Backup Radar?** I have a large number of clients I need to monitor, each device that is monitored is encapsulated very usefully as I can get all the information I need about the errors/successes about the backup in one place. It has also been very intuative adding new monitoring into backup radar. I use backup radar among other software everyday and it is by far the easiest to navigate and use. **What do you dislike about ScalePad Backup Radar?** The only gripe I have with Backup Radar is the long loading time on the dashboard. The experience would be perfect if this loading time was a little shorter as it would allow me to visualise the scale of the errors before I need to begin working on them. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** It solves the problems that come with monitoring the vast amount of backups that need to be checked every day. Backup Radar's easy to use interface makes this a quick and clean process. ### 27. Great Tool for Reporting and Alerting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about ScalePad Backup Radar?** Consolidated reports, better alerting,Amazing dashboard. AI works flawlessly **What do you dislike about ScalePad Backup Radar?** Nothing negative,Radar is a great tool to wok on. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Automated reporting,alerting and consolidated data ### 28. Amazing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about ScalePad Backup Radar?** Consolidated reports, better alerting,Amazing dashboard **What do you dislike about ScalePad Backup Radar?** All Good nothing Negitive on Backup Radar **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Automated reporting,alerting and consolidated data ### 29. Amazing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about ScalePad Backup Radar?** Consolidated reports, better alerting,Amazing dashboard **What do you dislike about ScalePad Backup Radar?** More filters should be there for reporting **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Automated reporting,alerting and consolidated data ### 30. One Stop Shop **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about ScalePad Backup Radar?** Backup Radar provides a one stop solution for monitoring our backups. It only took a couple hours for us to have it integrated with our systems and be up and running. **What do you dislike about ScalePad Backup Radar?** You have to play around with the dashboards to get all the information you would want. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** A better auditing solution for backups we run ### 31. Very good system, integrates well with exisiting products **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew K. | Support Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about ScalePad Backup Radar?** User face is very friendly and easy to use. Great integration with other systems **What do you dislike about ScalePad Backup Radar?** Could have better documentation on and include more features **What problems is ScalePad Backup Radar solving and how is that benefiting you?** This product is able to give us a good overview of all our customer backups and allows alerting into our PSA platform and auto closes tickets when backups are successful which cuts down on the time it takes us to administer tickets ### 32. Excellent automating for monitoring and reporting around various backups **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel M. | Founder & IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about ScalePad Backup Radar?** Having a single, easy-to-read report daily that summarises various integrated backup platforms across all our MSP customers. The ability to automate ticket creation and resolution for backup issues. Notably, the ability to create tickets on our PSA where no alert (failure or success) is received within the expected schedule also allows us to address issues that alerting doesn't flag up. Their onboarding helps ensure you don't miss key benefits of the platform. **What do you dislike about ScalePad Backup Radar?** The price requires a little thought. For some organisations, it's a nice to have that may cost more than the time it could save. To ensure ROI, consider the continuity, efficiency and consistency of service delivery it will allow you to achieve. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Ensuring reliable monitoring is in place, and avoid excessive noise where we may only need to know about backup issues after a few hours or days. The platform also helps us keep an eye on the alignment of licenses sold versus those being used. ### 33. Great Product for Backup Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Arsh S. | Network Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about ScalePad Backup Radar?** The best aspect of ScalePad Backup Radar is its automated backup monitoring capabilities, which streamline the backup checks workflow and reduce manual labor. This tool is particularly beneficial for MSPs as it not only improves efficiency but also allows for more focus on client relationships and strategic planning. Additionally, Backup Radar's integration with other ScalePad products enhances the overall value proposition, providing a comprehensive solution for MSPs to manage their IT service delivery. **What do you dislike about ScalePad Backup Radar?** One potential drawback with ScalePad Backup Radar is that it may not be suitable for smaller MSPs with a limited device portfolio or tight budgets. The cost of the software could be a barrier for those who are just starting out or have a smaller client base. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Able to see all backup reports of clients in one location ### 34. Backup Radar **Rating:** 5.0/5.0 stars **Reviewed by:** Martin V. | Senior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about ScalePad Backup Radar?** We have a single pane of glass view across all the backup jobs for all of our clients. Whether the customer is in Spanning, Acronis, Veeam, or Azure, we can monitor, as well as report on the backup jobs. The automated reporting features to our customers are super handy and valuable. **What do you dislike about ScalePad Backup Radar?** I cannot say that there is something I dislike. On the odd occasion when something does not work as expected, we always have a dedicated and professional support team ready to assist in getting our issues resolved. (well, I only made use of them 2 times, and each time, the support has been excellent.) **What problems is ScalePad Backup Radar solving and how is that benefiting you?** We can monitor all backup jobs across our customer base, be it in Veeam, Acronis, Spanning, and Azure. Not only can we monitor our backup jobs, but we can also report to our customers. Backup Radar integrates perfectly into our systems, and from an auto ticketing side in the event of missed backup jobs, or failed backup jobs, it is priceless. Backup Radar also ties back into IT Glue, and we can have visibility into everything relating to our customers this way without a lot of manual interaction. ### 35. It is solid at reporting. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about ScalePad Backup Radar?** I like that it lets us know automatically about issues so there does not need to be a scheduled check by an engineer every week. **What do you dislike about ScalePad Backup Radar?** Seems to have a hard time sometimes picking up successes. But this may be due to the backup software not informing backup radar properly. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** It is letting us know when a backup is failing or unsuccessful which is useful because we used to only know if backups were not quite right a couple of days a week when they were checked. ### 36. Great for quickly checking backups for multiple clients and servers. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about ScalePad Backup Radar?** The Audit tab is the best feature to quickly narrow down search paramaters making work much quicker and saves time in daily use. **What do you dislike about ScalePad Backup Radar?** So far i have not come accross anything which i dislike. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Easly managing backup viewing when doing maintenance checks ### 37. Great single location to monitor multiple sources of backup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about ScalePad Backup Radar?** Great production and flexibility to monitor several sources of backup solution under the same place. **What do you dislike about ScalePad Backup Radar?** Less intuitive on the setup, but once you do a couple of configuration, it's easier. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** time saving to monitor hundred of backups from different sources. ### 38. Makes a painful task somewhat enjoyable **Rating:** 4.5/5.0 stars **Reviewed by:** Martin J. | Service Desk Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about ScalePad Backup Radar?** Usually backup error messages and status are ticky to read, but Backup Radar takes all of the noise and presents it in a quick and easy to read format. **What do you dislike about ScalePad Backup Radar?** There arn't any dealbreakers but I do find the rule creation a little tricky. A rule wizard would be handy although I understand this could be tricky to implament. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Brings all customers backup statuses into one place allowing us to quickly monitor patterns from one solution. ### 39. Backup Radar and Backup Radar are both solutions designed to monitor and manage backup systems **Rating:** 5.0/5.0 stars **Reviewed by:** Hemant K. | Tech Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about ScalePad Backup Radar?** When considering these solutions, it's important to evaluate your specific backup environment, needs, and preferences. Factors such as the number of backup systems, integration requirements, automation capabilities, support options, and budget can influence your decision. **What do you dislike about ScalePad Backup Radar?** Nothing so far, but yes i want to add if we customise to import companies in one go, wither CVS import while create manualy companies. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Manual efforts very less while preparing reports and centerlised managed our backup system. ### 40. Awesome Product, Features and Performance wise. **Rating:** 5.0/5.0 stars **Reviewed by:** Harris K. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about ScalePad Backup Radar?** ScalePad Backup Radar is highly valued for its ability to streamline and automate the management of backup monitoring and reporting. We have approx 10000+ nodes and we have implemented RADAR to our all MSPs Clients. and It sort out my all issues. **What do you dislike about ScalePad Backup Radar?** Nothing Everything seems to working fine for me **What problems is ScalePad Backup Radar solving and how is that benefiting you?** ScalePad Backup Radar addresses several critical problems in backup management, offering significant benefits, especially for IT teams and Managed Service Providers (MSPs). ### 41. Absolutely crucial to our MSP business **Rating:** 5.0/5.0 stars **Reviewed by:** Riley D. | Standards & Centralized Services Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about ScalePad Backup Radar?** The consolidation of all our data backups types into one pane of glass has been amazing! **What do you dislike about ScalePad Backup Radar?** Integrations with VSPC are still in their infancy, it would be nice to flesh this out more to include more job types **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Consoliudating reporting acros all our backups platforms; iit was a hodgepodge previously. ### 42. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about ScalePad Backup Radar?** Easy to monitor all types of alerts in dashboards **What do you dislike about ScalePad Backup Radar?** Reporting could have more details to customize **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Reports on no result backups ### 43. A Feature-Rich Backup Product **Rating:** 5.0/5.0 stars **Reviewed by:** Chang Hyun C. | Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about ScalePad Backup Radar?** Easy to use, and has many convenience options making for managing or setting up multiple backups a breeze. **What do you dislike about ScalePad Backup Radar?** Nothing comes to mind, although I haven't had much experience with other backup services to know what could be better. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Managing the monitoring of backups in a single tool. ### 44. Backup Radar from MSP Tech **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about ScalePad Backup Radar?** I like the scheduled reports the most about Backup Radar. They are easy to read and distinguish which backups may have failed and save me time so I can then investigate any problems quicker. **What do you dislike about ScalePad Backup Radar?** I don't have any dislikes so far. Everything works like it's supposed to. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Having all of our client's backups in one place. The scheduled reports are saving us time from having to go through each client and seeing if they failed or not. They save us alot of time. ### 45. ScalePad is the only Backup Radar you need! **Rating:** 5.0/5.0 stars **Reviewed by:** Piom G. | IT ADVANCED SUPPORT ENGINEER, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2024 **What do you like best about ScalePad Backup Radar?** Backup has speedy notifcations to let me know what is going on in my environment. Wouldn't be able to opearte without it **What do you dislike about ScalePad Backup Radar?** Nothing this is one of the most diverse alerting system on the market! **What problems is ScalePad Backup Radar solving and how is that benefiting you?** It is keeping day to day track of our back ups across the nation! ### 46. Very nice tool to manage your backup tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about ScalePad Backup Radar?** It is easy to set up and I can connect it to my PSA. Checking backups is very efficient now. **What do you dislike about ScalePad Backup Radar?** Sometimes emails don't arrive. It's hard to find the cause. Fortunately, there is a good Support department **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Saving me a lot of time ### 47. Backup Radar Review: A Powerful Tool for MSPs **Rating:** 4.0/5.0 stars **Reviewed by:** Raul G. | IT Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about ScalePad Backup Radar?** What I like best about ScalePad Backup Radar is its ability to centralize backup management. It provides a unified platform to monitor multiple backup vendors, saving time by automating tasks like backup checks and reports. The customizable alerts and reports also help tailor notifications for specific needs, making it highly efficient for MSPs​ **What do you dislike about ScalePad Backup Radar?** The report setup can be challenging to configure **What problems is ScalePad Backup Radar solving and how is that benefiting you?** The automation of alerts and reports also saves significant time, benefiting businesses by eliminating the need for manual checks. This ensures that backup issues are caught early, improving efficiency and overall system reliability ### 48. Perfect tool for centralizing the supervision of backups (On-premise and outsourced) **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas B. | Responsable Système d'Information, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about ScalePad Backup Radar?** The relevance of indicators and reporting. Customizable dashboards. The simplicity of configuration and ease of integrating clients. The responsiveness of customer support. **What do you dislike about ScalePad Backup Radar?** The cost may seem high if all the features are not utilized, especially if the client portfolio is small. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Automation and centralization of backup alerts with an email notification to our ERP for automatic ticket creation. ### 49. Backup radar has made me see what I couldn't **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about ScalePad Backup Radar?** The best and most underrated aspect of backup radar is it's ability to distinguish successes and failures independently from the services the backup originates from. Being allowed to track if a job has executed correctly, and even if it has executed at all, have made me more agile and quicker on my decision making and fixing the problems. Before backup radar, other backup services providers always marked as success if the last execution was that way, and didn't take into account the incremental backups you could have during the same day, that can miss. Therefore didn't show that no result, backup radar never misses to notify me when a expected job doesn't execute, marking it as missed even if that same day we had a success, because it updates during the day it isn't only a tool you use at the start of your workflow, but one that helps you throughout all your working day. Another really great aspect is the interface, dashboard specially, it's modular and fully customizable. To be highlighted is it's integration with log sending, is what you could say "plug and play", you add the email in box and instantly it detects the new objects in the mails so you can associate them to plans. I had a problem with a mailbox that was sending the wrong emails, and they were quick to answer and find a solution, so I can't complain about customer service either. **What do you dislike about ScalePad Backup Radar?** If I had to say , the part that doesn't fit with me the most is the way it shows the date a information is from, I would like for them to show or make a way so I can know in a glimpse that the information I'm looking at is from, and I would love for them to add the ability to show the different states during the day, with some type of option to load the information only until 10am, or from 10am to 6pm, it would allow me to segment and divide the working day better, making monitorization even easier. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** Is very helpful for managing multiple tenants and backups methods through only one dashboard. This helps me save many time entering different servers or portals to access the same type of information, making me have more time for what is really important. Also help us to manage easily the retired systems and backups plans without wasting time. ### 50. Essential Service for an MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Alfredo L. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about ScalePad Backup Radar?** Backup Radar has been of huge benefit to our internal documentation to track & audit backups. The tool is very capable and shows you just enough of what you need to know regarding backups. The integrations are very easy to setup and support has been very responsive. We use this tool on a daily basis. I can't ever imagine going back to tracking manually. **What do you dislike about ScalePad Backup Radar?** There is no ability to import previous backup statuses when integrating. Meaning you can only track a backup status the day you implement. **What problems is ScalePad Backup Radar solving and how is that benefiting you?** It helps us track backups across our clientele base while integrating with our ticketing system to generate tickets automatically when there is a failure. ## ScalePad Backup Radar Discussions - [What is backup monitoring?](https://www.g2.com/discussions/what-is-backup-monitoring) - [What is backup Radar?](https://www.g2.com/discussions/what-is-backup-radar) - [How does backup Radar work?](https://www.g2.com/discussions/how-does-backup-radar-work) - [View ScalePad Backup Radar pricing details and edition comparison](https://www.g2.com/products/scalepad-backup-radar/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-14+02%3A28%3A32+-0500&secure%5Bsession_id%5D=0d1afa21-e4a0-4e33-a42e-1b8b1dcaed86&secure%5Btoken%5D=3ed04953e2f3bfd6b5afbbe24d7002e6437f1db4bb5bff67215a38ea59041093&format=llm_user) ## ScalePad Backup Radar Integrations - [Arcserve ShadowProtect SPX](https://www.g2.com/products/arcserve-shadowprotect-spx/reviews) - [Azure Backup](https://www.g2.com/products/azure-backup/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) ## ScalePad Backup Radar Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Mobile Backup Application **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups **Management** - Continuous Backup - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top ScalePad Backup Radar Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,273 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - 4.3/5.0 (657 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) - 4.6/5.0 (379 reviews)