Huntress Managed Security Awareness Training Reviews & Product Details

I like that Huntress Managed Security Awareness Training helps us be proactive and presents information in cartoon videos that are easy to digest and get the point across. The cartoonification and gamification help people remember the training, pay attention, and retain the information. Setup is really easy: I can import users, connect to Entra, or add users manually. Review collected by and hosted on G2.com.

Sometimes my users don't pay attention and try to pass the test by going back and clicking random answers. I need a way to stop that, such as randomizing the questions on another attempt so they can't just memorize the answers. Review collected by and hosted on G2.com.

I like the variety of courses and being able to choose ones that are relevant to each organization. If Huntress Managed Security Awareness Training selects a course that doesn’t fit a business, I can switch it for one that better matches its needs. I can also run phishing tests regularly from the console, which helps me evaluate clients’ security stance and identify employees who may need remedial training. The initial setup is pretty straightforward, especially with Huntress’s documentation, and aside from a minor gripe with phishing allow-listing, the service works pretty seamlessly. Review collected by and hosted on G2.com.

When I integrate a new tenant with Huntress Managed Security Awareness Training, the initial phishing delivery tests can be a bit clunky and cumbersome, especially around allow-listing. I feel it should be possible to let Huntress handle some of this automatically with delegated permissions, but it’s a pretty minor gripe; otherwise, the service works pretty seamlessly. Review collected by and hosted on G2.com.

The training is straightforward to roll out and gives us a consistent way of keeping security awareness in front of employees. The managed approach also reduces the amount of work our team needs to put into creating, scheduling and maintaining training content ourselves. Review collected by and hosted on G2.com.

As we work in IT, our team is already familiar with a lot of the terminology and concepts covered, so I’d like to see a more advanced training option for more technically experienced users.

I’d also like the reporting and completion tracking to be more visible to employees’ managers. If someone isn’t completing their training, their manager should be made much more aware of it and encouraged to follow up. This would help make security awareness more of a management responsibility rather than something that sits purely with the IT or security team. Review collected by and hosted on G2.com.

Honestly, it’s that people don’t moan about it. I’m on the service desk, so I hear it first when something annoys users, and the Huntress episodes have barely raised a grumble. They’re short, there’s an actual story running through them, and people seem to watch them rather than just mashing “next” to get it over with.

The automation is a big one for me too. It assigns the training, sends the reminders and chases the stragglers, so I’m not spending my day nagging people or building spreadsheets of who’s done what. If someone’s behind, the system sorts it before it ever lands in my queue.

It's incredibly easy to implement into our list of services available for customers, and we use this almost daily with reported phishing emails coming through that are testing our customers with their recognition skills of false emails. Review collected by and hosted on G2.com.

Nothing really. It’s been smooth since we switched it on, and I haven’t had a single thing come up that made me think “that’s annoying”. Review collected by and hosted on G2.com.

I find Huntress Managed Security Awareness Training streamlined and easy to set up and run. Huntress manages the campaigns and training, so I don’t have to work through content libraries manually. The training is short, relevant, informative, and fun, and staff can fit it around their work. I like that the phishing simulations test the lessons in a realistic but safe way and show us who may need more support. Everyone loves battling Dee Dee, and it’s super rewarding when someone spots and reports a phishing email and gets the confirmation that they beat Dee Dee. I also appreciate that Huntress bases the training on real-world issues happening at the time. Syncing users from M365 and assigning the first training was very quick, and I didn’t need support. We find it a better product than KnowBe4. Review collected by and hosted on G2.com.

I don't currently have any dislikes of this product Review collected by and hosted on G2.com.

We already trusted Huntress heavily for our endpoint protection, so rolling out their SAT internally for our own IT team was an easy decision. The IT community always raves about them, and we completely agree. The best part is that the training modules aren't your typical, basic corporate videos that patronise technical staff. They are genuinely engaging, and the phishing simulations are realistic enough to actually challenge an IT professional. It keeps our engineers on their toes and ensures we practice what we preach to our clients. Review collected by and hosted on G2.com.

Honestly, not a lot. Dialling in the frequency of the phishing campaigns took a bit of trial and error at first to ensure it didn't just feel like inbox noise to a team of busy engineers, but once we found the right balance, it runs perfectly. Review collected by and hosted on G2.com.

What I like best about Huntress Managed Security Awareness Training is how easy it is to use and administer. Implementation was straightforward, and it fits well into our existing workflows. The engaging, easy-to-follow content makes it practical for staff to complete training regularly without it feeling like a chore.

The combination of training, phishing simulations and reporting gives us the features we need to manage awareness and track participation without unnecessary complexity. Customer support has also been helpful and responsive when needed. Overall, it makes ongoing security awareness training manageable for the IT team and accessible for users. Review collected by and hosted on G2.com.

Nothing. I love the product and I don't think there is anything I don't like Review collected by and hosted on G2.com.

Huntress SAT offers a super quick and effective security awareness training platform. Deployment is quick and efficient, integration with 365/Google is easy, whitelisting domains/IPs is easy with provided PowerShell scripts. Dima and the team are quick to make changes - they really listen to requests and are super responsive.

The new defense drills are absolutely fantastic. They run through real scenarios like ClickFix, etc., and show the user exactly what they'd see in real life in a demo environment. This makes it much more memorable and less abstract since they walk through the process of falling victim to these attacks. Review collected by and hosted on G2.com.

I'd like some more content on certain concepts, and the creation of Huntress Managed Compliance Learning Plans would be great. Plans that check the boxes for different CIS requirements, various regulatory frameworks, etc. You can pretty much build these on your own as is, though, and it seems like something they're working on based on some of the new training that's available. Sometimes the content feels like it moves a little slow, but you've gotta give users time to process what they've learned so that's understandable. More accessibility support for clients with screen readers (JAWS, etc.) would be helpful. Review collected by and hosted on G2.com.

It has a large library of training videos. The pricing per user is very friendly. Support and training is readily available if you need help. The phishing simulations are very well designed. It uses Microsoft 365 to easily integrate your users. Review collected by and hosted on G2.com.

The interface can be a little confusing. For example, I accidentally deployed to a company because I didn't fully understand the options. Review collected by and hosted on G2.com.

I like that Huntress Managed Security Awareness Training is easy to use and manage. Once it’s set up, it manages itself. The customer reports are clear and automatic, which means less for us to do, and customers get regular feedback on how staff are performing. It also helps train staff to be more aware of threats and gets them used to spotting threats through targeted phishing emails. Review collected by and hosted on G2.com.

I find the UI could be clearer. Setting things up was quite confusing at first, though once I had one set up, it was easy to follow suit with other customers. Huntress Managed Security Awareness Training also doesn't mix with other products. Review collected by and hosted on G2.com.