Cisco Umbrella

4.4
(56)

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

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Cisco Umbrella review by Gavin H.
Gavin H.
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"Powerful security"

What do you like best?

It offers a powerful and effective security that blocks malware and phishing attempts from the web and integrates security tools that offer complete protection

I can see in real time on all network devices and roaming users to ensure that everyone is safely navigating and protected

The use of DNS ensures that threats are stopped in all ports before entering and cause bad performance

What do you dislike?

The design of the administration panel is a little complicated to understand, it would be good to have a guided guide so that the learning at the beginning was easier to understand and faster without having to read guides or communicate with the support of customer service

What business problems are you solving with the product? What benefits have you realized?

The protection provided with DNS is the best that meets the needs I was looking for, when I was looking for a cisco umbrella software it was the one that seemed to me to have the most complete protection system and that is no doubt because it has always been a very good tool of protection

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Cisco Umbrella review by Jayden B.
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"Safe protection system"

What do you like best?

Its implementation of security in the network makes it an easy way to protect from malware that may occur causing damage that may affect the performance of the system

Block all threats that you see are a risk to enter and that can be an intermediary to enter malware into the system

Your dashboard is easy to use to identify any problem that may arise

It is easy to configure with the network to monitor the entry of the pages accessed by users

What do you dislike?

The support is not fast enough as I would like it to be to solve any problem in addition to support levels I do not think it is correct that depending on the payment plan have better benefits because the support should be equally for all

What business problems are you solving with the product? What benefits have you realized?

The system is protected at all times causing a very reliable security which can be satisfied that the malware or some other type of threats are not going to enter the system to steal data or damage that could be irreparable, the monitoring that I can have About the web pages visited by each user, let me know if they enter the pages corresponding to the work they do.

What Secure Web Gateways solution do you use?

Thanks for letting us know!
Cisco Umbrella review by Jacob N.
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"No more cyber threats"

What do you like best?

Cisco umbrella is the intermediary between the security of the company and the connections that are made daily because they did not know which connections were safe and which did not enter everything without having a security intermediary to warn me if any connection to which out to enter could cause damage or malware to the system, with cisco umbrella these problems and concerns have been reduced because if the connection is not secure it is automatically blocked to prevent access and prevent damage

What do you dislike?

To access the prices and know what cost each package had I had to contact sales to give me more detailed information and something that I think is not well designed because it serves to have the hidden prices and wait until they respond to give the information would be simpler than it could be displayed at any time

What business problems are you solving with the product? What benefits have you realized?

All data is always protected at all times causing a great reassurance that users can access any stable connection and those that are not informed immediately, in every sense is well protected

Cisco Umbrella review by Alan B.
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"Avoid malicious connections"

What do you like best?

It has the command and control of the entire network to avoid malicious connections that affect the system and prevent the servers from suffering a series of damages apart from that it stops the infiltration of data and the execution of the encryption ramsomware

It has a smart proxy that routes requests to risk domains to more thoroughly inspect the URL and files without delays or cause poor performance of the system does not affect anything for this process the activities that have to be performed

What do you dislike?

Maybe I would say that at the beginning of acquiring this software they would give a more explicit explanation of each category that is found to know where you should start to configure and give due process of good configuration since as it is new software it was complicated to know how it should be do your initial configuration

What business problems are you solving with the product? What benefits have you realized?

It is certain that each connection to be made cisco umbrella before establishing interferes and lets you know if it is a secure site that can be navigated or is a malicious site that can enter malware into the system, everything has a very fast operation without causing damages or delays on the other side of the daily work activities

Cisco Umbrella review by Brayan G.
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"No more malware in the system"

What do you like best?

It provides a line of defense against all those amanzas that can infiltrate the system and cause important damages that seriously affect

All data and app are safe with the help of Cisco Umbrella because with its excellent defense that provides against attacks or malicious malware entry

Internet access is more secure from the management that is done from the cloud to allow access to secure sites and block malicious sites

All the departments of the company feel safe to work and have cisco umbrella support in the system

What do you dislike?

It is a bit complicated software to learn to use that requires extensive knowledge in the management of networks and systems, not everyone manages to make it work correctly from the beginning due to its long learning process and professional vocabulary that is used to know what to do. is working and managing to execute

What business problems are you solving with the product? What benefits have you realized?

The cisco umbrella software provides a peace of mind apart from providing a good security throughout the base of the business system to avoid attacks or malware that infect the entire system and cause damage that could be vital in the company, its proper functioning 24 hours a day and 7 days a week it's always running the security

Cisco Umbrella review by Jackson S.
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"Defense of the network"

What do you like best?

users connected to many web sites full of threats that caused damage to the system, cisco umbrella was acquired to protect the entire system of these amanezas that were affecting the system and its important information that is saved

It has a very good Internet infrastructure that manages to block all the malicious destinations before the connection is established with an effective security from the cloud

What do you dislike?

To have information about the prices of the plans you have to contact the service and wait for a response from them I think it would be better to have the prices at a glance on the page so you do not have to wait for them to respond but the service in general is very good

What business problems are you solving with the product? What benefits have you realized?

All the equipment of the company is safe and the devices of the users also because cisco umbrella manages very well all the security against attacks that affect the system, it has been a very good experience to have this software

Cisco Umbrella review by Roy A.
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"Safety with umbrella"

What do you like best?

The decision was taken to install this software because it was causing several damages in the system, and the best option was to install this software throughout the corporate network so that the Internet connections are reliable.

provides a good protection to the devices of the corporate network is very safe and reliable, and takes care of the access of employees to the web when it is not reliable and end up downloading malware into the system, causing significant damage

Blocks malicious connections, which I think is very good because the threats detected by the software will not appear again

What do you dislike?

It works very well for the security of the corporate network, which provides security that the system will not receive attacks or that the system will be full of malware and the data will be damaged

What business problems are you solving with the product? What benefits have you realized?

This more secure the corporate network, since it was purchased this software has worked very well has been an excellent option to acquire this software, is very intelligent and works 24 hours a day providing peace of mind and security

Cisco Umbrella review by John M.
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"Protects against malicious sites"

What do you like best?

Internet threats are constant and that is why Cisco Umbrella was acquired to protect users from connecting to malicious sites on the Internet because it analyzes threats well and blocks them before they reach the network

I started with a free registry to know how cisco umbrella worked and if it was productive to have this software in the company network and it was very useful for the security that required to have a safe and secure network that the cyber attacks were not going to make a problem

the defense system works always at all times and before the connection is established cisco umbrella analyzes it to understand the access, the satisfaction that this software has was what encourages me to continue using it permanently

What do you dislike?

The configuration that this software has from the beginning can be a bit complicated because it requires knowledge in networks and systems, not everyone can do the initial configuration because if it is installed incorrectly it will not serve 100%

What business problems are you solving with the product? What benefits have you realized?

The security of the company is in the best hands you can have peace of mind that the system will not be affected by viruses or cyber attacks

protects all devices and we no longer have virus problems in the system that damage important information

Cisco Umbrella review by Arianna R.
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"compromised security"

What do you like best?

With Cisco umbrella the system is clean of malware or pishing

Cisco Umbrella predicts the threats of any malware before the bad happens

prevents malware from reaching and spreading throughout the system causing damage

provides a large layer of security in the corporate network or if it is installed for mobile devices

Protects the company's network day and night.

What do you dislike?

I can safely say that Cisco Umbrella is the best protection platform that exists, it is very perfect in the security it provides and detects very well the malware that causes so much damage to the system and computers

Recommendations to others considering the product

If you want to protect the company from any malware that through connecting clients that open misleading advertising being a non-stable connection, Cisco Umbrella is the best in that security system.

What business problems are you solving with the product? What benefits have you realized?

Previously, no type of protection was used for the company's network, but knowing that there was a platform that provided protection and security did not hesitate to install it and until now, it has been the best. It is excellent and I feel calm that Cisco Umbrella avoids any type of malware that detects

Cisco Umbrella review by Dominic J.
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"fast and safe way"

What do you like best?

when users connect from different devices, cyber threats increase the risk of infecting the system with malware but with cisco umbrella you can identify and block the threat before it reaches the system to infect it and can damage valuable information

as umbrella is a cloud-based service is a faster and safer service to use

it also protects guest devices against malware infections that are the most likely to cause downloads or access to malicious connections

What do you dislike?

learning to know the page requires too much time and it is not so simple it has not so well known vocabulary, with time it is learned more and more but at the beginning it can take days to learn how is the correct functioning

What business problems are you solving with the product? What benefits have you realized?

Security first and foremost is paramount to prevent future damage or malware entry into the system

you can have control of the connected devices and the pages entered by users to be aware of what they do

Cisco Umbrella review by Mateo E.
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"good security"

What do you like best?

this platform is exactly what I wanted to have everything I needed

when I tried cisco umbrella I liked everything and I stayed with them for the security capacity, the prices, the configuration and the good service that they offered me compared to other platforms that the prices were expensive and did not offer as much security of the system as it does umbrella

So much information is handled that it is very important to provide an advanced and secure security system

What do you dislike?

I have nothing bad to say all that has happened to me with Cisco Umbrella is very good.

I like everything about this platform since I started using it, it has worked very well and it has a safe and responsible process

What business problems are you solving with the product? What benefits have you realized?

It is safe to have the data provided by users and not fall into the trap of data thieves or cyber attacks that can affect internal data and the plagiarism of some

Cisco Umbrella review by Angie L.
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"I love the security of this intelligent platform"

What do you like best?

As a Cisco Umbrella client I can say that I love this security platform, to see all the internet activity in all locations, devices and users to know if you enter unwanted pages or pages that have nothing to do with the work , I also love that not only can security be put on the computer but also on other devices such as the mobile or tablet

What do you dislike?

I really can not say something I do not like it because I think it's a very intelligent platform that knows how to do its job well enough and that helps the company a lot for its security of data, information, files or documentation

What business problems are you solving with the product? What benefits have you realized?

The biggest benefit that this platform has is to cover all the security of the company and have the peace of mind that the network is safe although you can not trust it all the same, it is important to be aware that something does not fail but it is something that check everything else it does very well as a protective

Cisco Umbrella review by Samuel P.
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"Free trial before you start paying it"

What do you like best?

The 14 days of testing that give to prove well how is the platform as it is handled and know more about them was what encouraged me to continue with them paying the monthly payment, I realized how good it is in both security and support .

I wanted to know how it worked but I was afraid that if I did not like it I had paid for something that was not going to make it necessary for that reason when I saw that they gave 14 free trial days I acquired it without thinking.

What do you dislike?

I block applications because they seem risky and I prefer to block them but sometimes I do not know why they are unlocked and when I'm working is that I realize the applications I had blocked are no longer the same, this happened when I rebooted the system and I can not wait always if they are or not the applications that block, I think you will contact me with support to help me in my problem.

What business problems are you solving with the product? What benefits have you realized?

for the company it was very difficult to protect the network but with cisco umbrella it has been a new security stage to prevent the loss of important information.

Cisco Umbrella review by Roger R.
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"Security and privacy on the same platform"

What do you like best?

Since we were open DNS we used this, to protect the network since the employees were connected to a page that always had viruses and that was not part of the work, it was detected that they were entering pages unwanted by the company.

Since then Umbrella has been the solution to block pages that should not enter and the security of the entire network.

What do you dislike?

I really can not think of something bad that has happened to us in the company because of cisco umbrella everything has been good, I do not have to complain because any question I have I send ticket to the support and they immediately solve it.

What business problems are you solving with the product? What benefits have you realized?

The power to block pages that should not be used in the work is the problem solved because the employees in their free time entered pages with malware and this affected the computer and the internal network of the company

Cisco Umbrella review by James D.
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"Cisco Umbrella protects the entire network"

What do you like best?

Cisco Umbrella is a great platform that protects the entire network of the company, prevents and acts against the malware it detects.

It is very light, it does not affect the system at all, it does not slow it down or something like that, it makes the network safe and you feel at ease when working because you know that nothing bad will affect the system.

What do you dislike?

The support is pessimistic when I need help and I get in touch with them they are slow to respond, apart from being given an answer to something they do not ask.

They should train the support more because Cisco Umbrella is very good but the bad thing is the support that sometimes has no idea how to fix the problem I request.

What business problems are you solving with the product? What benefits have you realized?

I feel safe and calm that no malware will be in my system and it will give me some important file or slow down my computer is the biggest benefit I have since using Cisco Umbrella.

Cisco Umbrella review by Roger T.
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"Appropriate security for the company"

What do you like best?

The security filter that you have for the content of the web pages is super good because many times the viruses enter by this means when entering pages that are surely reliable for one but when you realize it was not reliable at all.

It has helped me a lot because I've noticed that many pages that I used to frequent was that they had viruses and they filled the computer with viruses.

What do you dislike?

Having to pay an additional value for having fast and effective telephone support does not seem to be so since that should be included in the package that one buys and should not be separately since if one buys you will always have doubts and will need support that responds quickly and accurately as it deserves the client in that case we were the ones we bought and although if they respond to normal support takes a bit.

What business problems are you solving with the product? What benefits have you realized?

Since Cisco Umbrella DNS is used, computers do not have viruses every now and then as it used to be to format them to eliminate the viruses produced by entered pages.

Cisco Umbrella review by John J. B.
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"Fastest ROI we've ever seen!"

What do you like best?

For customers using central DHCP management, the Umbrella deployment is as simply as deploying an on-prem VA (or more) and redirecting your DHCP clients to the Umbrella VAs. That, plus a few settings in the cloud portal to define your internal domains, and you're good to go! This deployment took a grand total of 3 days, and actually would have taken less had we not had a few sites that were still doing DHCP on the local router. Additionally, this product gives us so much more visibility than we had before, and the OpenDNS connectors that we had to install on our DC DNS servers allow us to even attribute traffic to specific users without having to cross reference with other systems.

What do you dislike?

So far we honestly don't have any complaints.

Recommendations to others considering the product

Ask your Cisco rep for a POC and I guarantee you'll be amazed at how simple this is to set up.

What business problems are you solving with the product? What benefits have you realized?

We have closed the gap between our larger offices that do have firewalls for web filtering, and our smaller offices that used to have to rely on Cloud Website Security installed on each endpoint for filtering. Now it doesn't matter where we have a firewall. We still have a layer of web filtering for each and every device on our entire network. Adding ACLs to prevent DNS circumvention have made this a very robust and seamless product.

Cisco Umbrella review by Tony R.
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"advanced intelligence"

What do you like best?

provides visibility to the protection of corporate security that offers maximum security, leaving behind malware or cyber attacks that are increasingly numerous and advanced but the advanced intelligence that Cisco Umbrella has protects that none of this can happen and we have this great platform for corporate security

What do you dislike?

the initial configuration is quite complicated to know how to configure the program well to have knowledge in configuration of networks it costs a lot to know about how to learn how to manage it is of dedication and a lot of time, if you do not know enough about the configuration of networks it is better to leave it to a person who is professional in networks

What business problems are you solving with the product? What benefits have you realized?

The benefit that this platform can have is basically the corporate security that offers a good price and great quality

Cisco Umbrella review by Robert E.
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"Protecting the company's system is the most important"

What do you like best?

It is good to have this program to protect the system of the company to prevent malware that damages or affects in some moment the work carried out.

We can surf the internet without fear of something trying to damage or enter the system because Cisco Umbrella notifies us once if it detects any threat.

What do you dislike?

There are some times that Cisco Umbrella warns that it stopped and stops working so it's time to deactivate it and activate it again. I do not know if it will be an activation problem from the beginning that we are configuring badly.

What business problems are you solving with the product? What benefits have you realized?

Having the peace of mind that the internal network and the computer is free of viruses is the most wonderful thing that can happen and not thinking about what could cause the damage of any of these viruses.

Cisco Umbrella review by Daniel C.
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"first security gate on the internet"

What do you like best?

The power to prohibit applications in the cloud that saturate the security equipment with malware attacks and ransomware made the access control of broadband with secure internet gateway (SIG), with this the system is fast and free of any cyber attack that they want to do the thieves of computer data.

What do you dislike?

The application is very difficult to understand, has many menus that I could not understand with the passing of the days was learning more of the application but has a very ugly appearance that does not make you want to investigate and know how to use it well until I need it .

What business problems are you solving with the product? What benefits have you realized?

benefit made by umbrella is the protection of data from cyber thieves that you can have the peace of mind that is all safe or that warns of any malware entry.

Cisco Umbrella review by Charles W.
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"It avoids problems"

What do you like best?

blocks malicious websites before establishing a connection

it has a very effective security in the system

protect the connection so be it wifi to ensure that security protocols are not skipped

prevents malware or ramsomware threats

all devices are safe to prevent them from stealing identities on clients' devices

the threats have reduced satisfactorily

Very friendly and well-trained support service to tackle any problem to solve

What do you dislike?

The purchase process at the beginning cost me a little because I did not accept the credit card that was apparently an error of the cisco umbrella page because in later hours I tried again and left but it happened again when I change my plan, I do not know what error it will be but in the first purchase of each package, it does not let the transaction go through once it's time to be patient and try again

What business problems are you solving with the product? What benefits have you realized?

All the devices of the company and of the clients are in a safe way that no damage of files or identity theft with cisco umbrella and its intelligent technology that provides the security is so spectacular that it offers and the risk to that something bad happens is minimal

Cisco Umbrella review by Andrew L.
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"Umbrella is Total DNS Security"

What do you like best?

All traffic is routed through the Umbrella servers. I noticed an immediate increase in speed and time to first byte from websites. Everything loads much quicker, with images located on CDN's even loading faster.

What do you dislike?

The service fee - but in this case the small fee is far worth the saved time. There is a small need for an "admin" who knows how to setup and maintain users, but nothing heavy.

Recommendations to others considering the product

Try with and without the client enabled, compare ping times, time to first byte and general loading times of websites. There is a clear difference.

What business problems are you solving with the product? What benefits have you realized?

Phishing attack attempts, viruses, user error (typo correction), log creation for accountability. We block certain sites that are known attack sites or out of country to prevent 'what if' scenarios.

Cisco Umbrella review by Kevin B.
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"The answer to our DNS prayers!"

What do you like best?

The best thing about this product overall is that it was so easy to deploy. Apart from that everything just works and it has been instrumental in stopping more phishing attempts than I can even name.

What do you dislike?

My company didn't get the Investigate module, but I honestly feel that it is so ingrained in the product that it should have been included.

Recommendations to others considering the product

Great product, but spend the extra money on Investigate.

What business problems are you solving with the product? What benefits have you realized?

Malicious domain visits, whether through phishing or user apathy and really just the standardization of our DNS from the perspective of visibility and being able to protect ourselves from internal threats.

Cisco Umbrella review by Dale M.
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"Security"

What do you like best?

Low weight client, you forget its there! Also for mobile users everywhere the device travels it must follow your DNS rules. very easy to use and very easy to integrate with AD to get actionable data.

What do you dislike?

I cannot really think of anything I have ever disliked about this product to be honest,

Recommendations to others considering the product

Great solution for IT crew to keep their coworkers safe.

What business problems are you solving with the product? What benefits have you realized?

Definitely try the trial out and see what your current products are missing that it blocks. It will prove its value on this alone out of the box. Also keep in mind DNS is the first thing used when anyone clicks a bad / malicious link

Cisco Umbrella review by Administrator
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"DNS security "

What do you like best?

Prior to using Cisco Umbrella we rarely monitored or had anything in place for DNS security. We have various Cisco Firewalls and have access lists in place to permit and deny traffic to various websites, but creating a ruleset for DNS is cumbersome and difficult to manage.

What do you dislike?

In the beginning, it was a little daunting with all of the options available. The menu on the side expands to reveal countless configurable options, so when we signed up and got started it seemed like it was going to be difficult to configure and deploy. However, after reviewing some videos on setting it up and reading the documentation it was fairly easy to have ready to use.

Recommendations to others considering the product

Test it out and see if it helps you uncover gaps in your DNS security, it certainly helped bring some areas of interest in our organization!

What business problems are you solving with the product? What benefits have you realized?

We are using Cisco Umbrella to solve our gap in DNS based security. We have next-generation firewalls in place that do provide some URL based monitoring and filtering, but they lack in giving us a big picture view of our DNS footprint. Cisco Umbrella provides other options not available in our next-generation firewalls and give us a better picture of our DNS security.

Cisco Umbrella review by Administrator
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"Great Layer of Security for your network"

What do you like best?

Low weight client, you forget its there! Also for mobile users everywhere the device travels it must follow your DNS rules, you can filter categories and specific sites to be blocked no matter where they connect from. The on-site virtual appliances work great on-site and have never had an issue. What I like best is the cloud dashboard for configuring the product, very easy to use and very easy to integrate with AD to get actionable data.

What do you dislike?

I cannot really think of anything I have ever disliked about this product to be honest, it does a great job and is a great layer for security. If anything remember you cannot rely solely on this tool, its just one of many layers all businesses should add on to their existing security packages. Sometimes AD info is not 100% free flowing but it could be issue on my end that has nothing to do with Umbrella product at all.

Recommendations to others considering the product

Definitely try the trial out and see what your current products are missing that it blocks. It will prove its value on this alone out of the box. Also keep in mind DNS is the first thing used when anyone clicks a bad / malicious link. This can block it before anything ever even occurs at that level. For those wondering what if someone clicks a static IP link, this does intercept that as well, not just host based. Also the DNS traffic is 100% encrypted with this product. MY IPS product by default had issues on the firewall level because most things trying to hide encrypt the DNS traffic. Just be aware is all.

What business problems are you solving with the product? What benefits have you realized?

Ability to block categories / urls of web traffic which even computers / devices must follow when they leave the building. Greater visibility into what people are doing outside of the building. I like the cloud component of this as well because as soon as I block something in the cloud management, its going to be blocked by all my devices in my building as well as every mobile device with the client loaded.

Cisco Umbrella review by Jennifer B.
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"High Capacity, Security and Rproduct for supporting Internet filteringapid Deployment"

What do you like best?

The item has its high checking limit and a keen investigation in the entire system, having the capacity to go to satisfactorily amid a circumstance of hazard or risk that influences the framework of the association.

What do you dislike?

In the same way as other Cisco items, it's difficult to get the correct item and the preparation to implement.

Recommendations to others considering the product

Keep in mind that remote clients will not see policy changes immediately. It takes at least ten minutes to sync, or you have the option of rebooting.

What business problems are you solving with the product? What benefits have you realized?

content filtering and DNS security.

Product performance.

Cisco Umbrella review by charles j.
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"Reliable and complete platform"

What do you like best?

The platform seems to me to be very complete, it is easy and quick to configure because it has clear instructions.

The most secure are the DNS servers that are very reliable.

 

The price is fair enough for everything the platform covers

What do you dislike?

The fold-out menus sometimes take a while to come out is the only thing I have to comment on Umbrella bad

What business problems are you solving with the product? What benefits have you realized?

More than benefits is something that had to be done in the company but we had not found such a complete platform for the security it requires.

Cisco Umbrella review by Roger W.
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"Cisco Umbrella security control within reach"

What do you like best?

I believe that first of all in the company is the security for the protection of all the business information that is handled, with Cisco Umbrella this information is safe without fear that the viruses will damage it

What do you dislike?

I think Cisco is a very complete platform with nothing to fix or discuss, I do not have something annoying to write

What business problems are you solving with the product? What benefits have you realized?

You can have control over the employees that pages enter to know if they are actually entering pages that have to do with work or just for fun

Cisco Umbrella review by Jake S.
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"Easy to use for branch offices"

What do you like best?

I love the easy deployment and the accommodation of sites without static IP addresses. They have an IP address application that automatically updates the IP address on the account identity to keep it working.

What do you dislike?

Without a high-end router, the service is fairly easy to circumvent. Our mid-grade Linksys routers at our smaller branch do not allow for limiting the DNS that is used. To accomplish this, I have to initialize a group policy on each machine.

Recommendations to others considering the product

Ensure that you have the ability to limit the DNS IP accessed from each device on your network.

What business problems are you solving with the product? What benefits have you realized?

This has been especially helpful at our locations that have limited bandwidth. Locations where a streaming video or music application can make phone calls suffer.

Cisco Umbrella review by Administrator in Financial Services
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"Cisco Umbrella is a necessity"

What do you like best?

Filters all my web traffic before it even hits my office or remote users laptops. Allows us to protect against ransomware and other zero day web based threats like DDoS. In todays threat landscape, this is a must to add a layer to your defense in depth strategy.

What do you dislike?

Configuration is a little tricky with the appliances, in-house DNS server and firewall, but still manageable.

I actually am able to protect our separate VLANS at two separate locations and our backup cable modem we use for wireless

Recommendations to others considering the product

This is a must to protect your environment from web based threats. Its a web firewall in the cloud, before your traffic ever touches your devices.

What business problems are you solving with the product? What benefits have you realized?

I can now filter and gather data on remote employees and use that intelligence in case of an incident. I also can now protect remote staff from zero-day web based threats like ransomware

Cisco Umbrella review by Thomas A.
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"Cisco Umbrella is great"

What do you like best?

Smart Internet traffic blocking and reporting enables us to control what is happening in and out of our network and who is trying to solve any problems.

What do you dislike?

Configuration with in-house DNS servers and firewalls are a bit tricky, but not too bad if you know what you're doing.

Recommendations to others considering the product

Great business solution for information protection and external threats

What business problems are you solving with the product? What benefits have you realized?

End user protection on corporate networks as well as non-corporate. We saw a dramatic reduction in spam and emails trying to link to users.

Cisco Umbrella review by Kyle R.
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"Life saver for remote offices"

What do you like best?

The best feature to me is the accommodation of sites with static IP's. Their application keeps everything working by automatically updating IP addresses on the account

What do you dislike?

We use some mediocre Linksys routers at our smaller remote offices that do not allow limiting the DNS that is used. To fix this, we have initialized group policies on each machine to prevent the service from being circumvented.

Recommendations to others considering the product

Make sure you can limit the DNS IP access from each device on your network.

What business problems are you solving with the product? What benefits have you realized?

A lot of our smaller remote offices have limited bandwidth, where streaming video or music can make the VoIP call quality suffer. Cisco Umbrella helps with this.

Cisco Umbrella review by Ryan M K.
Ryan M K.
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"The first layer of security"

What do you like best?

I've used Cisco Umbrella/OpenDNS at my current and previous employer. In the multi-layer security of my systems, this is first and foremost at the top. It stops malware attacks, phishing, etc.

What do you dislike?

There's not much to dislike. A feature that would be helpful is alerting when something gets blocked (like command & control or phishing).

Recommendations to others considering the product

You can't go wrong here.

What business problems are you solving with the product? What benefits have you realized?

Security and piece of mind. Knowing many of our security issues can be solved by securing the DNS Lookup that Umbrella does is great.

Cisco Umbrella review by Lourdes F.
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"herramienta de seguridad"

What do you like best?

no es necesario instalarla, se ejecuta desde la nube, se puede usar desde cualquier ubicación. se pueden hacer filtrado de web por lista blanca y lista negra.

What do you dislike?

la interfaz gráfica no me resulta muy amigable. los menús desplegables son algo incómodos. a veces carga un poco lento al desplegar los menús.

Recommendations to others considering the product

danip_@hotmail.com

What business problems are you solving with the product? What benefits have you realized?

se evitan conexiones a web no seguras y se puede filtrar contenido. se pueden obtener informes de las conexiones de cualquier usuario que se necesite.

Cisco Umbrella review by Matthew B.
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"Best DNS Security"

What do you like best?

All traffic is filtered threough the cisco umbrella and keeps threats away. I love this feature, simply just does what it is supposed to do.

What do you dislike?

Can be overwhelming with all the options and learning curves

Recommendations to others considering the product

Try it out if you are looking for great DNS protection for your company.

What business problems are you solving with the product? What benefits have you realized?

Solve the problems with DNS security. Basically adding an extra firewall in place for monitoring and filtering.

Cisco Umbrella review by Jason M.
Jason M.
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"Solid DNS filtering"

What do you like best?

One of the best features is the ease of use. The whole setup was fairly easy to get going. They have very detailed documentation that helped as well.

What do you dislike?

Sometimes we have had some issues getting in touch with support. The time zone difference seems to put our responses in the middle of the night. Thankfully we haven't had many issues that needed support assistance.

What business problems are you solving with the product? What benefits have you realized?

We are able to effectively control the web traffic that we allow for our customers. We have been able to limit the amount of inappropriate content that minors are able to access at schools with this product.

Cisco Umbrella review by User in Photography
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"Top Notch Cloud Based Security"

What do you like best?

I believe that Cisco Umbrella provides top notch security at an even deeper level than standard security programs which helps to ensure my marketing campaigns are never interrupted by malware or harmful attackers. The program is compatible with many other anti-virus programs and can be integrated as an additional layer of protection for local networks/devices.

What do you dislike?

I think Cisco Umbrella really has a lot going for them as their customer service team and technical team have been extremely helpful if needed, and the program has never shut down or been compromised in my time using it. I cant complain about it at the present time.

Recommendations to others considering the product

I definitely feel Cisco Umbrella should be considered for most business and individual needs pertaining to sensitive work data on the web or on a local network.

What business problems are you solving with the product? What benefits have you realized?

I am keeping my confidential marketing and campaign data safe from prying hackers or competitors through a cloud based security program. The benefits of a cloud based security service are amazing and vary greatly. I keep data and workplace information safe and sound without the fear of possibly getting infiltrated and infected.

Cisco Umbrella review by George V.
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"Ease and peace of mind"

What do you like best?

Easy to deploy. Clear steps all the way and know exactly what to expect and how

What do you dislike?

when, for any reason, tunnel to umbrella is down, users are not getting any DNS response

Recommendations to others considering the product

Easy and fast to deploy with clear vision. Works in combination (or not) with other security products. Integrates easily on existing Cisco infrastructure.

What business problems are you solving with the product? What benefits have you realized?

Web security with zero day defense, lock-down functionality so users cannot bypass the protection, concrete and thorough reporting

Cisco Umbrella review by Robin H.
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"Cisco General Security"

What do you like best?

I like the convenience and the knowledge of dangers. We complete a great deal of research on our attack vectors, investigating phishing messages and abnormal occasions.

What do you dislike?

The execution of Cisco Umbrella was easy to the point that we weren't set up for the emotional and prompt outcomes.

What business problems are you solving with the product? What benefits have you realized?

Fortified security for every gadget and enhanced hazard the board.

Cisco Umbrella review by Consultant in Telecommunications
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"Useful for rapid Investigations"

What do you like best?

I used Cisco Umbrella during WannaCry Campaign to check if some of our customer were affected and block all the DNS requests on time. We also found several others indication of compromises that helped us to localize other infections on endpoints and correctly review our security policies

What do you dislike?

1) Some customers are scared about using Cloud bases applications.

2) To extend visibility behind nat gateways is required to install a virtual appliance. I suggest to consider to integrate this feature in the Cisco Security solution in order to accelerate the adoption by Cisco Security customers.

Recommendations to others considering the product

For an effective visibility consider to deploy on the whole company (HQ, Branches, Remote Workers) and to integrated it with SIEM in order to better investigate incident

What business problems are you solving with the product? What benefits have you realized?

End user protection both on and off corporate network. The Off network protection is able to protect the endpoint wherever you are with very low bandwidth requirements (like remote locations or low performance mobile networks) and without obliging the user to connect via VPN in order to be protected by corporate rules.

Cisco Umbrella review by David T.
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"Have peace of mind"

What do you like best?

Good way to protect data, conversation and other information of the company in a safe and private way

What do you dislike?

The graphics made me slow at first I thought it was my computer that was failing for another problem

What business problems are you solving with the product? What benefits have you realized?

It has been a great help to control the traffic of the pages that employees open

Cisco Umbrella review by Rachel F.
Rachel F.
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"Cisco Umbrella is fine"

What do you like best?

Its user friendly - there aren't a lot of wires and hookups and have to push this button etc etc.

What do you dislike?

Quality is pretty low - ive never had crystal clear anything, and graphics and design aren't anything to write home about

Recommendations to others considering the product

easy to use, great for fast communication with team and employees

What business problems are you solving with the product? What benefits have you realized?

There are some employees who don't work in the office, so when having a creative group meeting it's nice to have everyone "there" in some way. It's so much easier than trying to plan something on the phone or in email individually, getting rid of that back and fourth

Cisco Umbrella review by Sam C.
Sam C.
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"Great tool in the toolbox"

What do you like best?

This is a very easy product to maintain. Compared to other alternatives this is one that we can setup and maintain with fairly limited time.

What do you dislike?

Not really many complaints. There are some features that we would like to see but it seems like they are working towards adding more features.

What business problems are you solving with the product? What benefits have you realized?

With cisco umbrella we are able to minimize the risk that our clients are exposed to. We have seen were first hand umbrella has stopped people from accessing sites that could have compromised their systems.

Cisco Umbrella review by User
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"Cisco Umbrella great"

What do you like best?

I love that it is open dns. It's really easy also to track where people are going on our network and when threats are being blocked.

What do you dislike?

I don't think there is much to dislike. I don't know that its sped up our network though but that's not that big a deal.

What business problems are you solving with the product? What benefits have you realized?

Have seen a dramatic cut down in spam and e-mails trying to get you to click on a link.

Cisco Umbrella review by User
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"Cisco Umbrella"

What do you like best?

Intelligent blocking of internet traffic and reporting allows us to control what is moving in and out of our network and who is making the attempt, allowing us to correct any problems

What do you dislike?

It was a little complex to set up initially, but works well once policies are in place

Recommendations to others considering the product

Get it. Now. Don't wait

What business problems are you solving with the product? What benefits have you realized?

Prevents access to unauthorized content, potentially hazardous sites and command and control traffic through our internet connection

Cisco Umbrella review by Elizabeth C.
Elizabeth C.
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"It is a necessity"

What do you like best?

Filters all my web traffic before it even hits my office or remote users laptops.

What do you dislike?

Configuration is a little tricky with the appliances, in-house DNS server and firewall, but still manageable.

Recommendations to others considering the product

Ensure that you have the ability to limit the DNS IP accessed from each device on your network.

What business problems are you solving with the product? What benefits have you realized?

This has been especially helpful at our locations that have limited bandwidth.

Cisco Umbrella review by Leigh M.
Leigh M.
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"Web Content Filter And Security Tool "

What do you like best?

I can generally expect a fast reaction and the help group has the information and devices to discover an answer. I have never needed to hold up in excess of a couple of hours.

What do you dislike?

Breaking properties into sub-locales turned into somewhat troublesome.

What business problems are you solving with the product? What benefits have you realized?

Overseeing Costs and Improving Customer Relationships

Cisco Umbrella review by User
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"Good tool"

What do you like best?

What I like most about the tool is the facility to serve our customers, I've been working with it for some time.

What do you dislike?

For now the time I've been using the tool I haven't had any problems using it.

What business problems are you solving with the product? What benefits have you realized?

We are having a complete communication with users, a wonderful tool.

Cisco Umbrella review by Marcos R.
Marcos R.
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"The definitely Cloud DNS filter "

What do you like best?

Cisco Umbrella cloud service is too easy to deploy

What do you dislike?

Nothing, I think that Cisco Umbrella is the perfect Cloud DNS filter service

What business problems are you solving with the product? What benefits have you realized?

We had to deploy a guest WiFi service with a filtered web service where our guests can connect safety to internet, and we could not to configure anything in their machines

Kate from G2

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