# Cisco Umbrella Reviews **Vendor:** Cisco **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 284 ## About Cisco Umbrella Cisco Umbrella simplifies cybersecurity and compliance by providing a converged set of capabilities in a single, cloud-native solution. Its combination of DNS-layer security, secure web gateway, CASB, and more delivers an end-to-end experience that delights customers. Processing over 600 billion internet requests per day and leveraging the world’s largest cyber threat intelligence team in Cisco Talos, Umbrella has achieved AV-TEST’s #1 security efficacy ranking multiple times. Whether you need to strengthen your current security stack or want to transition to a more SASE-based architecture, Umbrella empowers you to confidently meet today’s cloud security goals and embrace tomorrow’s opportunities. ## Cisco Umbrella Reviews ### 1. Reliable DNS-Level Protection Anywhere, with Windows Agent and Mobile App **Rating:** 4.5/5.0 stars **Reviewed by:** Aman A. | Senior Staff, Cybersecurity Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Cisco Umbrella?** It does what it states. Protection at a DNS level, it has its own agent for Windows and app for mobile. Where you are connected to office network or not, you are still protected. A great layer of defense on top of AV systems. **What do you dislike about Cisco Umbrella?** Cannot thick of anything. Just because you are working at a DNS layer. You need to know what you are configuring to avoid any service disruption. **What problems is Cisco Umbrella solving and how is that benefiting you?** It adds defense in depth in our environment. This way we are not just relying on AV. It also adds great visibility in the AI world where everyone wants to access all the AI websites out there. Also they are pretty fast in updating their database about new websites. ### 2. Proactive Security and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Dnyanesh M. | Senior Secops Engineer, Security and Investigations, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Cisco Umbrella?** I really appreciate Cisco Umbrella for its proactive nature in blocking DNS hits to malicious websites. It does a wonderful job by maintaining a list of malicious links and promptly blocking them when an unaware employee clicks on such links. This feature is very proactive and helps safeguard our organization from malicious exposure. I also find the DNS management aspect impressive, as Cisco handles all the technical parts, making it easy for us to just plug the solution into our endpoints and ensure everything is safeguarded. The onboarding process was pretty straightforward with neat documentation, and using the cloud-based solution made it perfect and easy to deploy. I must say, I rate it 10 out of 10 for recommendations. **What do you dislike about Cisco Umbrella?** There was a lack of AI innovation in Cisco Umbrella. When I was using it, there was no AI in that solution. That's something they can improve on. FYI I used cisco unbrella from 2021 to early 2025. They may have improved in this space in last 2 year. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella secures DNS by managing blacklist and malicious website lists, saving us the complexity and cost of doing it manually. It proactively blocks threats, safeguarding our employees from malicious exposure with ease of setup and integration into our systems. ### 3. Straightforward Policy Creation with Templates Across Cloud Proxy and Prisma **Rating:** 5.0/5.0 stars **Reviewed by:** Subhajji S. | SOC Admin, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Cisco Umbrella?** Creating policies using templates is straightforward. You can create user-based policies that apply on the cloud proxy, and you can do the same on Prisma as well. **What do you dislike about Cisco Umbrella?** The Umbrella selected proxy feature felt unreliable. It sometimes allows URL access, but other times it blocks the same URLs, and we couldn’t whitelist them. We got stuck in that situation. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cloud proxy with URL blocking and whitelisting, helping safeguard the environment over a VPN network. ### 4. Great product for DNS Security and intrinsic component for Cisco's Zero Trust - SASE infrastructure. **Rating:** 4.5/5.0 stars **Reviewed by:** Tejas J. | Network Security Architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Cisco Umbrella?** Implemented Cisco Umbrella as our de-facto DNS security solution for outbound internet traffic. Saw immediate wins, by seeing drastic reduction in number of the DNS requests towards crypto mining sites, CnC sites. Helped enforce domain based filtering, providing domain reputation scores (which fed into TPRM assessments) for partners. Ease of use (all you need to do is configure Cisco Umbrella as DNS forwarder) .Easy to implement as all you need to do is configure the Cisco Umbrella anycast IPs as DNS forwarder. Cisco's customer support is proactive, however there are typically no issues considering the platform is fairly stable. The domain whitelisting / re-categorization turn around time is typically quick between 24-36 hours, for most of the cases we had. Easy to integrate with Cisco SIG, easy to implement the Cisco VAs, on different form factors - vSphere / AWS cloud, etc. **What do you dislike about Cisco Umbrella?** There is no integration between Cisco Umbrella with third party next generation firewalls such as Palo Alto firewalls / Prisma Access or Fortinet firewalls, which implies that the encrypted channel established between Cisco Virtual Appliances (VAs) and Umbrella cloud cannot be decrypted if SSL decryption is enabled on the perimeter firewall. **What problems is Cisco Umbrella solving and how is that benefiting you?** Securing DNS for both data center, cloud workloads and users in the corporate offices and remote users - roaming clients. Helped implement a uniform security posture for users and workloads irrespective of the location. Integrated with Cisco Talos which ensures real time threat intel feeds. ### 5. Powerful Threat Management, Needs Better Search Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** MANI CHANDRA T. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Cisco Umbrella?** I like Cisco Umbrella because its interface is neat and makes finding options easy. It's also straightforward to block things globally. Plus, it's easy to set up. **What do you dislike about Cisco Umbrella?** Search options need to be improved since I can't search the required URLs easily. Smarter filtering options like user + device + location together would help. **What problems is Cisco Umbrella solving and how is that benefiting you?** I use Cisco Umbrella to block malicious domains and URLs, check on malicious URL clicks, and access reports on high phishing links, enhancing our cyber team's security. ### 6. Nice, Clear and easy to use for web filtering , **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Cisco Umbrella?** We are using Cisco Umbrella to integrate with SD-WAN Edge devices to provide cloud based security. This helps us to layoff the security analysis and logs storage responsibilities from the SD-WAN Edge routers. One use-case of Cisco Umbrella usage is to integrate using manual IPSEC Tunnels and the other use-case is to implement auto IPSEC tunnels using APIs. The third use-case of using Cisco Umbrella is for a DNS Security where the internet bound traffic is routed towards Cisco Umbrella first for the security assessments. Once the device is integrated using any of these use-cases, we can implement the policies from the Umbrella portal for carrying out the desired level of security hardening. In my opinion, Cisco Umbrella is a pretty cool cloud based security service that can help enterprises to meet their cyber readiness and security compliance. **What do you dislike about Cisco Umbrella?** Use of new APIs for auto SIG Tunnels is not working The Cisco Umbrella logs on vManage are not displaying the detailed information **What problems is Cisco Umbrella solving and how is that benefiting you?** It helps improve security visibility, detect compromised systems, and protect your users on and off the network by stopping threats over any port or protocol before they reach your network or endpoints ### 7. Open Dns -Cisco Umbrella **Rating:** 5.0/5.0 stars **Reviewed by:** Jagadeesh K. | IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Cisco Umbrella?** Cisco Umbrella is a robust cloud-delivered security platform that provides reliable protection against a wide range of online threats. Its DNS-layer security is highly effective in blocking malicious domains before a connection is even established, offering a proactive first line of defense. The platform is easy to deploy and integrates seamlessly with existing security infrastructures. Its intuitive dashboard and detailed reporting capabilities make it simple to monitor threats, manage policies, and gain insights into network activity. One of the standout features of Cisco Umbrella is its ability to protect users both on and off the corporate network, making it especially valuable in today’s hybrid and remote work environments. The added layers of protection, including secure web gateway (SWG), firewall, and cloud access security broker (CASB) functionalities, provide comprehensive coverage without adding complexity. Overall, Cisco Umbrella is a powerful and reliable solution for organizations looking to enhance their cybersecurity posture with minimal overhead and maximum visibility. **What do you dislike about Cisco Umbrella?** Cisco Umbrella can be relatively expensive for smaller organizations, especially when scaling across many users. Additionally, its advanced configuration options may require a learning curve for less experienced administrators. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella helps us block malicious websites, phishing attempts, and malware at the DNS level before they can even reach our network. This proactive protection has significantly reduced the number of security incidents and improved overall productivity by preventing users from accessing harmful or inappropriate content. ### 8. Reliable Cloud Security and DNS Protection with Easy Deployment **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony Manuel B. | Software Quality Assurance Team Lead | Sr. Software Developer In Test , Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Cisco Umbrella?** Cisco Umbrella is very effective at providing DNS-layer protection, blocking malicious domains before threats can reach users or devices. The cloud-based approach makes deployment and scaling extremely simple, with minimal infrastructure overhead. The reporting dashboards are intuitive and provide valuable insights into threat activity, allowing administrators to act quickly. Integration with other Cisco products also strengthens the overall security ecosystem and enhances visibility across the network. **What do you dislike about Cisco Umbrella?** While Cisco Umbrella is powerful, the pricing can be a barrier for smaller organizations, as costs increase with scale. Some advanced policy configurations require additional expertise to fine-tune properly. In addition, reporting customization could be more flexible to allow deeper drill-downs. Despite these points, the platform remains highly effective for enterprise-level protection. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella helps our organization block malicious domains at the DNS layer, reducing the risk of phishing, malware, and ransomware attacks before they ever reach users or endpoints. It also provides secure web gateway capabilities, ensuring that all internet-bound traffic is inspected and controlled, even for remote or roaming users. This has improved our overall security posture, minimized incidents, and simplified policy enforcement across distributed teams. The centralized dashboard also provides valuable insights and reporting, which saves time during investigations and compliance audits. ### 9. Easy to use with customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Rishabh S. | MTS, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cisco Umbrella?** Cisco Umbrella protect us from intruders and cyber threats. Their platform is user-friendly as they have a good navigation system along with the personalised chatbot present over their website. **What do you dislike about Cisco Umbrella?** The 14 Day Free Trial of Cisco Umbrella DNS should be increased to 30 days and pricing should be decreased as it offers good value for the features and protection. I thing the website performance can be improved. **What problems is Cisco Umbrella solving and how is that benefiting you?** There are different problems Cisco Umbrella is solving in the field of phishing attack, data loss, it, workforce security, security management and there are many more. I it beneficial to me in visibility and control, scale effortlessly and protection against a wide array of cyber threats. ### 10. Light weight content filter **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Cisco Umbrella?** Creating policies and testing policies is a breeze **What do you dislike about Cisco Umbrella?** Mostly cost, and its proxying behavior did negatively impact some traffic. **What problems is Cisco Umbrella solving and how is that benefiting you?** URL filtering on the corporate network and outside of it. ### 11. Cisco Cloud Security with Umbrella **Rating:** 5.0/5.0 stars **Reviewed by:** Zafer G. | Security Engineer, Security and Investigations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Cisco Umbrella?** Cisco's cloud services are so applicable for new customers. You can deploy easy and quickly to the new servers. And security performance wonderfull. **What do you dislike about Cisco Umbrella?** I think, user face can be renew again. I t seems so old and color choice not good. Otherwise there is no problem with performance. **What problems is Cisco Umbrella solving and how is that benefiting you?** I solved dns security risk with cisco umbrella. ### 12. A good system for protecting against browsing malicious websites **Rating:** 3.5/5.0 stars **Reviewed by:** Roy L. | Security Architect and Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2025 **What do you like best about Cisco Umbrella?** When the system is implemented, there is automatic protection against malicious traffic from within the internal network. **What do you dislike about Cisco Umbrella?** The management console is slow,There have been no improvements to the system over the years. **What problems is Cisco Umbrella solving and how is that benefiting you?** Protection against browsing to malicious websites from the internal network ### 13. Open DNS **Rating:** 4.0/5.0 stars **Reviewed by:** Seshu A. | Network Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Cisco Umbrella?** filtering the Packets was very excellent **What do you dislike about Cisco Umbrella?** Display contents in the app should improve **What problems is Cisco Umbrella solving and how is that benefiting you?** spam filtering ### 14. Umbrella for DNS **Rating:** 4.0/5.0 stars **Reviewed by:** Jason J. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Cisco Umbrella?** I like that it can go hand in hand with Cisco firewalls with protecting your network. **What do you dislike about Cisco Umbrella?** There is nothing that I dislike about Umbrella. **What problems is Cisco Umbrella solving and how is that benefiting you?** Umbrella is helping us by keeping users from going to restricted websites. ### 15. Cisco Umbrella SWG and Secure Client are excellent products **Rating:** 4.5/5.0 stars **Reviewed by:** Warren S. | Head of Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Cisco Umbrella?** It reduces complexity within the organisation and using simply policies to protect, clients and endpoints. It also integrates well with other products. It was fairly easy to implement, as we migrated from the old Scansafe offering **What do you dislike about Cisco Umbrella?** The User Roles isn't very good. It can sometimes we difficult to remedy certain blocked websites. Also it would be nice if Umbrella, could simply allow the M365 whitelist urls, instead of havig to put them in yourself. The same applies with other well known products. **What problems is Cisco Umbrella solving and how is that benefiting you?** It protects clients and endpoints, from threats and malicious downloads, etc, whilst on the web ### 16. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Andrés S. | Manager Product Management, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Cisco Umbrella?** The defender that it provide to our customers **What do you dislike about Cisco Umbrella?** The price that is not good scalable with the amount you get **What problems is Cisco Umbrella solving and how is that benefiting you?** Its solving customer problema ### 17. An awesome product! Multiple useful features. **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek T. | Chief Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Cisco Umbrella?** Best thing to say would be the updates that they keep coming up with which keeps our systems updated and provides a great protection. **What do you dislike about Cisco Umbrella?** An expensive one, will need a great net connection since without internet there will be limited protection. **What problems is Cisco Umbrella solving and how is that benefiting you?** Since maritime fields require remote and mobile workplaces, it's a great tool for securing our data which relies heavily on cloud based services. ### 18. Cisco Umbrella a n umbrella which protect from a malicious rain **Rating:** 4.5/5.0 stars **Reviewed by:** Akshay K. | Digital Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Cisco Umbrella?** Its strong guidelines and its management software. **What do you dislike about Cisco Umbrella?** Sometimes it block some sites that are not really malicious. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco umbrella helps us to create different profiles by which we can give the access to different websites to different job roles just like in our company we can avoid our employees to use social media sites . ### 19. DNS is the First line of Defence **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin A. | Head of Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Cisco Umbrella?** Cisco Umbrella offers an intuitive and easy-to-use management platform. The policies are easy to build and construct, and deploying to on-prem and mobile users can be done in a matter of minutes. **What do you dislike about Cisco Umbrella?** Sometimes the web console is slow to display monitored and gathered data for reporting. There have been issues with using certain browsers in the past, it doesnt really like Safari to be honest. **What problems is Cisco Umbrella solving and how is that benefiting you?** DNS Security is the first line of defence against the ever-increasing threat landscape. It can be deployed to protect both in-office as well as mobile users and devices, therefore, ensuring the same level of protection is available regardless of location. ### 20. peace of mind for security and compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Goutam D. | Vice President (IT & Cloud Infrastructure), Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Cisco Umbrella?** Cisco Umbrella is helpful because it provides robust, multi-layered security that protects against a wide range of cyber threats, offers comprehensive visibility and control over internet activity, and ensures consistent protection for both on-premises and remote users. Its cloud-based approach simplifies deployment and management while keeping the security measures up-to-date with the latest threat intelligence. **What do you dislike about Cisco Umbrella?** Expense: Cisco Umbrella can be costly, particularly for small to medium-sized businesses with limited budgets. The pricing model may be prohibitive for some organizations. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella is used for a variety of purposes, including threat protection, DNS-layer security, web gateway security, cloud-delivered firewall functionality, visibility and reporting, remote worker protection, policy enforcement, integration with other security tools, and performance enhancement. Its comprehensive feature set helps organizations to secure their networks, enforce policies, and protect users both on and off the network. ### 21. Cisco Umbrella is Okay **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff B. | Sr. Network & Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Cisco Umbrella?** Umbrella is easy to use and configure it the way we needed it to be. **What do you dislike about Cisco Umbrella?** The portal has improved, but it still takes awhile to learn how to customize for our environment. **What problems is Cisco Umbrella solving and how is that benefiting you?** Umbrella really helped us to help our users to work efficently ### 22. Dns protection **Rating:** 5.0/5.0 stars **Reviewed by:** Ema B. | Service Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Cisco Umbrella?** Dns protection while surfing web. Protection against online attacks. **What do you dislike about Cisco Umbrella?** Sometimes it can block pages sven if they are good. **What problems is Cisco Umbrella solving and how is that benefiting you?** Protection against spam, phishing, known bad urls ### 23. It has been fairly adequate dealing with Umbrella for DNS **Rating:** 3.0/5.0 stars **Reviewed by:** Aman V. | Technical Trainer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cisco Umbrella?** I think that it makes my job easier as someone who manages the network in my organisation, that i can query the DNS properly for all the computers connected in the network. **What do you dislike about Cisco Umbrella?** I would prefer if there were some changes into the UI and ease of access. It was kind of daunting to use it at first, as i found the learning curve to be quite steep. **What problems is Cisco Umbrella solving and how is that benefiting you?** We have an internal DNS Server in our company, and we mainly use the Cisco Umbrella to make sure that all the queries are protected. I also make sure to block certain known domains which might lead to malware or trackers to make sure that the computers in the network are not quering there, knowingly or unknowingly. ### 24. User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Cisco Umbrella?** I like about the working of Cisco Umbrella. Nowadays Cyber attacks are very common and developers and companies are struggling to save their assets and Cisco comes up with the feature of protecting from cyber attacks. The gooththing is it blocks the request before anyone trying to connect with the different server. Very ease of use, and it will always in the system so you don't need to manually do anything, ease of integration. Protect us from Malware, Ransomware, Phising and other attacks. Customer support and resolution is top-notch. **What do you dislike about Cisco Umbrella?** One thing I don't like is some-times it fails to load when we change the Wi-Fi address or change to other network. It might due to setting-up the internal parameters. **What problems is Cisco Umbrella solving and how is that benefiting you?** It is securing the gateways so that it is blocking from the fraud profilers. It provides the vast securities. It is very helpful for those whose primary focus on the developing, web gateways and DNS because it is protecting us from the wrong profiling. ### 25. An evaluation in which the benefits outweigh the harms. Satisfied with the Umbrella product. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Cisco Umbrella?** I think Umbrella's DNS Security Essentials package is sufficient for general use. Other packages have many advantages and benefits, but most features other than umbrella's DNS filtering feature are available in different products. Different products are currently used. I think it is easier to sell the DNS Security Essentials package at a more affordable price to convince companies. The product works smoothly in large structures. After giving the necessary permissions according to our current structure, we can set our customized rules and use them directly. Log tracking is also done very well. Thanks to AWS integration (Cisco Cloud Security App), it can be integrated with many SIEM products. If I had to rate the DNS Security Essentials package in terms of price and performance, I would say 8/10. **What do you dislike about Cisco Umbrella?** I did not like the package distribution of the product according to its features. Additionally, it only takes a long time to define large networks during the first installation. The fact that we cannot sign our certificate with our own CA and import it into the umbrella in the DNS Security Essentials package is a bit of a bad feature. **What problems is Cisco Umbrella solving and how is that benefiting you?** When there are problems in the network, the DNS Filtering feature of the product makes it easier for us to understand which layer is the problem. It works well against C2 Calls. ### 26. Umbrella **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin D. | IT Support Technician, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Cisco Umbrella?** Umbrella is a light program that does a good job. It definetly helps us limit what our staff can get into **What do you dislike about Cisco Umbrella?** We had a couple of issues where umbrella wasnt functioning correctly. It was more of a timing problem because we were going into an audit. **What problems is Cisco Umbrella solving and how is that benefiting you?** Its helping us limit what our users are able to get to. Its helping to secure our network by limiting access. ### 27. All in one threat intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Atul T. | security evangelist , Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Cisco Umbrella?** I like the protection against threats that causes more harm than other threats. As we can't control employees, it better to be ready to handle what employees can do dangerous things. Umbrella does that all threat intelligence from malware, Trojans,botnets, phishing etc and safeguard with incident response **What do you dislike about Cisco Umbrella?** As of now didn't found anything but it varies from user to user in the context of configuration and implementation **What problems is Cisco Umbrella solving and how is that benefiting you?** Umbrella's secure gateway does it all the most beneficial thing as it it filters traffic, ip, ports etc and inspect traffic so that no threats are on the way to compromise the systems. Even identify and investigate if compromised ### 28. Solution to a wide range of Security concerns under a single cloud structure. **Rating:** 3.5/5.0 stars **Reviewed by:** Rajat T. | Information Technology Infrastructure Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Cisco Umbrella?** Time is Money and that's what according to me Cisco Umbrella defines in it's concept of providing multiple security and threat intelligence services under one roof. **What do you dislike about Cisco Umbrella?** Charging per user interaction even for a group of users or an organisation. As i have never personally viewd the plans but my organisation uses it so I have heard this as a downgrade. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella helps us in securing our inbound and outbound internet requests by using advanced machine learning techniques to filter out malicious content. SIG and SWG are some of the features used in this to expand it's capabilities. ### 29. My experience with Cisco umbrella **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2024 **What do you like best about Cisco Umbrella?** Monitor organisation wide traffic with ease. Blocking and tracking unwanted traffic. It provides comprehensive dns level security. Ease of visibility and reporting. User friendly. Comprehensive cloud solution. **What do you dislike about Cisco Umbrella?** The umbrella overall is a great solution and nothing to dislike except difficulty of deployment and limited customization **What problems is Cisco Umbrella solving and how is that benefiting you?** We are monitoring large volumes of network traffic and dns traffic, with advanced alerting and securing environment from advances phidhing and malware attacks. Providing consistent security for all users regardless of location. Utilizes realtime threat feeds from Cisco talos and gives fast detections ### 30. Security shield at Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** rifat s. | Services consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Cisco Umbrella?** Cisco Umbrella offers security in various platforms. It Block domains that are linked to malware, phishing, botnets, and other risks. This functionality can be enabled to block users from accessing non-malicious domains. Therefore enhancing the dns security. **What do you dislike about Cisco Umbrella?** It's pretty expensive, however its fine to be expensive inorder to protect the stuff from digital threats, phishing and malwares. Works slow for user identification when switchs to different network. **What problems is Cisco Umbrella solving and how is that benefiting you?** Easy deployment with agent's, usually doesn't break the things. Realtime analysis, also alarming or notifying the admins. ### 31. Amazing tool for securing the cloud apps **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh P. | Associate technology L2, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2024 **What do you like best about Cisco Umbrella?** The best part about Cisco umbrella is there set of features which provides a way to filter the content and management application security over the internet. **What do you dislike about Cisco Umbrella?** There is nothing as such to dislike about Cisco umbrella. They are heading in right direction but cost can be improved a bit. **What problems is Cisco Umbrella solving and how is that benefiting you?** We have used Cisco umbrella for securing out applications and secure access to the internet and control cloud app usage. By unifying secure web gateway, firewall, DNS-layer security, threat intelligence, and cloud access security broker solution. ### 32. To Notch Malware Protection, But Some Application Issues Could Be Improved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Cisco Umbrella?** Cisco Umbrella provides top notch protection from known and emerging threats. Since implementing the product, my team has reduced the amount of time that is spent on troubleshooting malware related issues. **What do you dislike about Cisco Umbrella?** The current version of the endpoint protection software does not have an option to update itself automattically. Previous versions of the software had this ability. The current version forces us to spend a significant amount of time scripting and monitoring application updates. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella has reduced the amount of malware related issues that my team needs to spen time troubleshooting. This has led to better revenue due to decreased technician costs. ### 33. Controlled and Secure **Rating:** 4.5/5.0 stars **Reviewed by:** Linda R. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Cisco Umbrella?** Robust tool to secure Internet Access, lightweight application, and overall scalability. **What do you dislike about Cisco Umbrella?** I do not have any current dislikes about the product at this time. **What problems is Cisco Umbrella solving and how is that benefiting you?** Keeping us secure. We are seeing the value overall as a powerful solution that combines security services, simplifies deployment, and enhances protection against threats. After encouting a compromised risk in the past, we have been at ease with Cisco. ### 34. Secure cloud and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Nidhi J. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cisco Umbrella?** It's interface is very intuitive and very simple to use. **What do you dislike about Cisco Umbrella?** Users can find challenges related to cost and set up else everything is good. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella provides multi layered security and can integrates with other Cisco security products like Cisco Secure Firewall and Cisco Secure Endpoint and provide a unified defense strategy across the entire network. ### 35. was a good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Mostafa E. | Information Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Cisco Umbrella?** i think the best feature is proactive threat detection **What do you dislike about Cisco Umbrella?** one of the biggest problems with this system is the cost and complexity of setup and configuration **What problems is Cisco Umbrella solving and how is that benefiting you?** These features benefit users in web gateway scenarios by providing comprehensive security, enhancing user productivity through optimized internet performance, and ensuring consistent protection across all network environments. ### 36. Cisco Umbrella - a layer of protection for your organization **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav P. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Cisco Umbrella?** Offers both network and endpoint protection irrespective of your locations. **What do you dislike about Cisco Umbrella?** False positives (as is the case with most security products) and cost **What problems is Cisco Umbrella solving and how is that benefiting you?** It offers threat intelligence gathered from variuos sources ,Reporting is top notch ,and the fact that its integration with other security tools is straight forward makes it highly beneficial ### 37. Best in class malware protection tool **Rating:** 4.5/5.0 stars **Reviewed by:** Prabhu G. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Cisco Umbrella?** Very easy to use and implementation is very quick and provides world class malware protection to the devices **What do you dislike about Cisco Umbrella?** Trial period of the product can be extended and pricing can be improved, some glitches when integration **What problems is Cisco Umbrella solving and how is that benefiting you?** Best DNS in the market & protects devices from malwares ### 38. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Subhas S. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cisco Umbrella?** Cisco umbrella provides the effective & best threat protection from the latest cybersecurity attacks. **What do you dislike about Cisco Umbrella?** Lack of connectivity remotely, lack of support, also endpoint connectivity & the installation. **What problems is Cisco Umbrella solving and how is that benefiting you?** It helps improve security visibility,detect compromised systems & protects users on & office network by stopping threats over any protocol. ### 39. Cisco Umbrella the extra layer protection that you need. **Rating:** 4.5/5.0 stars **Reviewed by:** Gerardo H. | Ingeniero Consultor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Cisco Umbrella?** Incredible fast and easy to use, you can connect almost any Cisco Secure product to Umbrella and get the extra layer protection that it brings. Many solutions can just connect automatically through an API, others can connect using a secure tunnel but once you get connected you can start pushing security policies to your end users. The way that you can block requests from the DNS and not from the GET HTTP helps you to discover threats before any other connectivity. **What do you dislike about Cisco Umbrella?** In recent versions there are some problems with SSL/TLS connection, some clients cannot connect to common use pages although it's allowed on policies, the majority of cases it is just configuration problems like Root CA installation, but others it's just impossible to connect many of them using TLS 1.3. **What problems is Cisco Umbrella solving and how is that benefiting you?** When we purchased Umbrella we were looking for a replacement for some Proxy servers, at the beginning we didn't believe on Umbrella as a good option for HTTP Proxy but We saw SIG capabilities like Web policies, TLS decryption and Tunnel Gateway and changed our minds. After some tests We though it was a really good replacement for the old proxy server, and the best part all is managed on the cloud so we didn't deploy a new appliance on our Datacenter. ### 40. decent content filter **Rating:** 3.5/5.0 stars **Reviewed by:** Howard M. | I.T. Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Cisco Umbrella?** I like their web interface for contant filtering. I can easily specify internal and external ip schems. Blocking a site is simple. No proxy settings required i point the firewall / router to open dns ip's and specify the ip in the portal and done. **What do you dislike about Cisco Umbrella?** The unbrella roamin g clinet does not play well with O365. Kept changing my dns from what my dhcp scope handed out to 127.0.0.1 **What problems is Cisco Umbrella solving and how is that benefiting you?** Contentfiltering wiht out putting extra load on the firewall ### 41. FEEDBACK FOR CISCO REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** TAPPELA R. | SYSTEMS ENGINEER, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cisco Umbrella?** Cisco Umbrella offers several compelling features, making it a popular choice for network security and Comprehensive Security, DNS-layer Security and Integration Capabilities. **What do you dislike about Cisco Umbrella?** Cost, Limited Customization, Dependency on Internet Connectivity etc. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella addresses several key problems in network security and internet management. ### 42. Cisco Umbrella the extra layer that you need for your clients **Rating:** 4.5/5.0 stars **Reviewed by:** Gerardo H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Cisco Umbrella?** It's a cloud solution, with easy administration and a solid secure layer to protect any kind of endpoint. It also can be used as a replacement for Proxy servers. **What do you dislike about Cisco Umbrella?** Secure client deployment can be better, there's space to improve the decryption feature to protect TLS 1.3 traffic, actually TLS decryption faces a broad of problems with end users and computers. **What problems is Cisco Umbrella solving and how is that benefiting you?** We are using Cisco Umbrella as a proxy server for end users, additional our primary and secondary DNS servers point to Umbrella DNS in this way we block bad DNS requests and block page categories as we configure in our policies. ### 43. Skills development **Rating:** 3.0/5.0 stars **Reviewed by:** Chayaram V. | Business Consultant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cisco Umbrella?** It very useful as provide multiple security to a device with remote access anywhere. **What do you dislike about Cisco Umbrella?** When high winds or load they don't work well effectively. **What problems is Cisco Umbrella solving and how is that benefiting you?** It helps in protection of our network whenever they are online ### 44. Excellent and essential protection **Rating:** 4.0/5.0 stars **Reviewed by:** Dor A. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Cisco Umbrella?** Umbrella implementation and integration is very simple and straightforward. It covers both on-premise and roaming clients. Policy is quite simple to manage and understand. There's a policy tester to assist with troubleshooting specific scenarios. **What do you dislike about Cisco Umbrella?** We found Umbrella DNS protection quite an excellent product as long as dns protection is all that you seek. As an actual web proxy (umbrella sig) we found it quite lacking in terms of features. For example- the ability to use private IP was not possible, which causes a security risk when you want to restrict access to online services from specific trusted locations and sources. **What problems is Cisco Umbrella solving and how is that benefiting you?** It's an excellent solution to protect the entire organization from web risks based on dns reputations, provided by Talos. ### 45. Security about cloud delivery firewall **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit R. | Cyber Security Associate , Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Cisco Umbrella?** cloud delivered firewall & secure web gateway **What do you dislike about Cisco Umbrella?** I think they need to provide free training of cisco umbrella for college students & fresher's. **What problems is Cisco Umbrella solving and how is that benefiting you?** The firewall packet analysis techniques. ### 46. Easy to use and very flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Cisco Umbrella?** It provides protection against cyber threats through DNS layer security. It provides comprehensive visibility into internet activity across all devices and users and makes it a strong choice for organisation with large remote workforces. **What do you dislike about Cisco Umbrella?** Some users have noted that Umbrella could improve its data loss prevention capabilities to better protect against exfiltration of sensitive information **What problems is Cisco Umbrella solving and how is that benefiting you?** Its good and i love cisco products ### 47. Cisco Umbrella as a Cloud based security solution **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian alberto P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Cisco Umbrella?** Umbrella boasts a vast security database that constantly updates, allowing it to effectively block malicious domains, URLs, and IP addresses. This proactive approach helps prevent users from accessing phishing sites, malware repositories, and other harmful resources. **What do you dislike about Cisco Umbrella?** Cost: Umbrella can be expensive, especially for larger organizations with a high number of users. The pricing model is based on the number of devices protected, which can quickly add up for large deployments. **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco Umbrella is designed to solve these for our organization: Malware and phishing attacks. Ransomware attacks. Data exfiltration. Shadow IT. ### 48. A very friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Amruth G. | Network operations advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cisco Umbrella?** Helps me learn more about Cisco networks **What do you dislike about Cisco Umbrella?** Nothing as such I like everything about Cisco umbrella **What problems is Cisco Umbrella solving and how is that benefiting you?** Making the usage easy for DNS ### 49. Cisco Umbrella Review **Rating:** 5.0/5.0 stars **Reviewed by:** nirmal b. | Information Technology Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cisco Umbrella?** Cloud Security, DNS layer security, global Intelligence, Scalability **What do you dislike about Cisco Umbrella?** Cost, Dependency on DNS, privacy concerns. **What problems is Cisco Umbrella solving and how is that benefiting you?** Clod Delivered Security, Threat Intelligence sharing. ### 50. Simple -Secure-Satisfied **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Cisco Umbrella?** Used to stress about online threats but Umbrella changed the game. Easy setup, blocks bad stuff, keeps my organization safe without slowing things down. Totally recommend! **What do you dislike about Cisco Umbrella?** High Cost of product and dont justifiy its features **What problems is Cisco Umbrella solving and how is that benefiting you?** It helps us block bad URLs, trace and monitor DNS logs and provides visibility into the use of risky cloud apps, third-party VPNs, crypto sites, torrent sites and AI sites by users that are not approved for use. So overall, it provides us control over our organization's DNS traffic. ## Cisco Umbrella Discussions - [What is Cisco Umbrella used for?](https://www.g2.com/discussions/what-is-cisco-umbrella-used-for) - 1 upvote - [What is Open DNS Personal Internet Security used for?](https://www.g2.com/discussions/what-is-open-dns-personal-internet-security-used-for) - [View Cisco Umbrella pricing details and edition comparison](https://www.g2.com/products/cisco-umbrella/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+03%3A06%3A48+-0500&secure%5Bsession_id%5D=cfc24673-3631-41b9-8da2-89566204793a&secure%5Btoken%5D=01bd2e65aace1d0bcf900e1898005b970f4fd94a6dac52526f46c5967080b6de&format=llm_user) ## Cisco Umbrella Integrations - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) ## Cisco Umbrella Features **Protection** - Quarantine - Continuous Monitoring - Off-Network Protection - Guest Network Protection - BYOD Protection - Native DNS over HTTPS (DoH) **Management** - Multicloud Management - DLP Configuration - Dynamic Scaling - Policy Enforcement **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Functionality** - DNS Lookups - Threat Intelligence - Advanced Traffic Filtering **Monitoring** - Data Center Networking - Multicloud Visibility - Anomaly Detection **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security** - Data Security - Data loss Prevention - Security Auditing **Administration** - Whitelisting - Policy Enforcement - Incident Reports - Domain Categorization - Multi-Network Management **Protection** - Firewall-as-a-Service - Cloud Application Brokerage - Web Gateway - Adaptive Access Control **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Identity** - SSO - Governance - User Analytics **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration ## Top Cisco Umbrella Alternatives - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - 4.6/5.0 (242 reviews) - [WebTitan Web Filter](https://www.g2.com/products/webtitan-web-filter/reviews) - 4.3/5.0 (76 reviews) - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (70 reviews)