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Best Unified Endpoint Management (UEM) Solutions

Tian Lin
TL
Researched and written by Tian Lin

Unified endpoint management (UEM) solutions allow organizations and managed service providers (MSPs) to remotely supervise business data, licenses, applications, usage, and security on a multitude of devices, including PCs, laptops, mobile devices, and IoT devices. This single-platform approach replaces the need for multiple tools traditionally used to manage various device types, making UEM especially valuable for companies with diverse devices and operating systems. UEM is a unification of other endpoint-focused management solutions, such as endpoint management software, mobile application management (MAM) software, mobile device management (MDM) software, patch management software, and more. Modern unified endpoint management tools focus on a wide range of endpoints, including (but not limited to) desktops, mobile phones, tablets, wearables, and IoT devices.

UEM software vendors offer solutions that provide a unified view of every device on the network, regardless of device type or OS. Internal IT and security teams make the most use of UEM software. The best UEM software solutions offer a more comprehensive view of all devices—whether company-owned and BYOD (bring your own device)—used for business purposes at a company. UEM features allow businesses to ensure device licenses, applications, software, and accessible data are all properly secured. The usage data UEM software provides is also valuable in understanding how often and intensively employees use their devices. Many UEM solutions also incorporate built-in security features like user authentication and malware scanning and integrate with security and access management tools to enhance endpoint security.

To qualify for inclusion in the Unified Endpoint Management (UEM) category, a product must:

Manage several endpoint types beyond mobile-only, including desktop, IoT, and wearables
Configure devices for integration with business-required applications, WiFi, VPN, etc.
Ensure employee devices are compliant with business regulations and requirements
Protect employee, company, and data from potential vulnerabilities or malware
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Featured Unified Endpoint Management (UEM) Software At A Glance

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ManageEngine Endpoint Central
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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54 Listings in Unified Endpoint Management (UEM) Available
(3,206)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Unified Endpoint Management (UEM) software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote monitoring and management platform that offers features such as workstation and server management, patch management, and automation.
    • Users frequently mention the wide feature set, easy usability, and excellent customer support as key benefits of NinjaOne, along with its robust and intuitive interface.
    • Reviewers noted some issues with the product, including a less robust NMS side, occasional slow response times from support, and a lack of certain features such as one-time screen connect capabilities and full remote control for Android devices.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,817
    Features
    1,177
    Remote Access
    1,060
    Automation
    1,059
    Customer Support
    977
    Cons
    Missing Features
    940
    Limited Features
    449
    Improvement Needed
    436
    Feature Issues
    435
    Needs Improvement
    413
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Device Compliance
    Average: 8.9
    7.8
    Data Separation
    Average: 8.4
    8.3
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,404 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,858 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote monitoring and management platform that offers features such as workstation and server management, patch management, and automation.
  • Users frequently mention the wide feature set, easy usability, and excellent customer support as key benefits of NinjaOne, along with its robust and intuitive interface.
  • Reviewers noted some issues with the product, including a less robust NMS side, occasional slow response times from support, and a lack of certain features such as one-time screen connect capabilities and full remote control for Android devices.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,817
Features
1,177
Remote Access
1,060
Automation
1,059
Customer Support
977
Cons
Missing Features
940
Limited Features
449
Improvement Needed
436
Feature Issues
435
Needs Improvement
413
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
Device Compliance
Average: 8.9
7.8
Data Separation
Average: 8.4
8.3
Endpoint Protection
Average: 8.7
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,404 Twitter followers
LinkedIn® Page
www.linkedin.com
1,858 employees on LinkedIn®
(3,729)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Unified Endpoint Management (UEM) software
Save to My Lists
Entry Level Price:$3.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JumpCloud is a cloud-based identity and access management platform that provides centralized control of user authentication and authorization across various systems and applications, compatible with multiple platforms and operating systems.
    • Reviewers appreciate JumpCloud's user-friendly interface, its ability to manage multiple operating systems from one platform, its scalability, and its focus on security and compliance with features such as multi-factor authentication and group-based security policies.
    • Users mentioned some drawbacks of JumpCloud, such as its dependence on a stable internet connection, limitations in its reporting capabilities, occasional problems with software deployment and policy enforcement, and issues with the mobile admin console.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • JumpCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    922
    Device Management
    712
    Integrations
    528
    Security
    528
    User Management
    449
    Cons
    Missing Features
    359
    Improvement Needed
    290
    Limited Features
    228
    UX Improvement
    162
    Limitations
    153
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JumpCloud features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Device Compliance
    Average: 8.9
    8.1
    Data Separation
    Average: 8.4
    8.2
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Louisville, CO
    Twitter
    @JumpCloud
    36,621 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    906 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JumpCloud is a cloud-based identity and access management platform that provides centralized control of user authentication and authorization across various systems and applications, compatible with multiple platforms and operating systems.
  • Reviewers appreciate JumpCloud's user-friendly interface, its ability to manage multiple operating systems from one platform, its scalability, and its focus on security and compliance with features such as multi-factor authentication and group-based security policies.
  • Users mentioned some drawbacks of JumpCloud, such as its dependence on a stable internet connection, limitations in its reporting capabilities, occasional problems with software deployment and policy enforcement, and issues with the mobile admin console.
JumpCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
922
Device Management
712
Integrations
528
Security
528
User Management
449
Cons
Missing Features
359
Improvement Needed
290
Limited Features
228
UX Improvement
162
Limitations
153
JumpCloud features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.9
Device Compliance
Average: 8.9
8.1
Data Separation
Average: 8.4
8.2
Endpoint Protection
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
Louisville, CO
Twitter
@JumpCloud
36,621 Twitter followers
LinkedIn® Page
www.linkedin.com
906 employees on LinkedIn®

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(1,012)4.4 out of 5
5th Easiest To Use in Unified Endpoint Management (UEM) software
Save to My Lists
Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    326
    Patch Management
    273
    Features
    219
    Software Deployment
    181
    Remote Access
    165
    Cons
    Missing Features
    104
    Feature Issues
    85
    Complexity
    70
    Patching Issues
    67
    Learning Curve
    61
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Device Compliance
    Average: 8.9
    8.1
    Data Separation
    Average: 8.4
    8.1
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,872 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
326
Patch Management
273
Features
219
Software Deployment
181
Remote Access
165
Cons
Missing Features
104
Feature Issues
85
Complexity
70
Patching Issues
67
Learning Curve
61
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Device Compliance
Average: 8.9
8.1
Data Separation
Average: 8.4
8.1
Endpoint Protection
Average: 8.7
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,872 Twitter followers
LinkedIn® Page
www.linkedin.com
550 employees on LinkedIn®
(373)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Unified Endpoint Management (UEM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AirDroid Business, developed by Singapore-based SandStudio, is a comprehensive mobile device management (MDM) solution designed to help businesses manage and control fleets of Android and Windows devi

    Users
    • IT Manager
    • Founder
    Industries
    • Information Technology and Services
    • Renewables & Environment
    Market Segment
    • 62% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AirDroid Business is a tool that allows users to track and manage their remote devices, providing real-time updates on their location and system status.
    • Users like the straightforward interface, powerful remote control, Kiosk Mode features, and the ability to work well with both Android and Windows devices, which improves efficiency and saves valuable time.
    • Reviewers experienced issues with the lack of telephone customer support, the device enrollment page not displaying progress bars during bulk imports, and the mobile dashboard lacking a wider range of settings options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AirDroid Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    217
    Device Management
    200
    Remote Access
    191
    Remote Control
    145
    Features
    137
    Cons
    Expensive
    31
    Limited Compatibility
    26
    Remote Access Issues
    24
    Improvement Needed
    22
    Platform Compatibility
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AirDroid Business features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Device Compliance
    Average: 8.9
    8.4
    Data Separation
    Average: 8.4
    9.1
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Singapore, SG
    Twitter
    @AirDroidB
    183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AirDroid Business, developed by Singapore-based SandStudio, is a comprehensive mobile device management (MDM) solution designed to help businesses manage and control fleets of Android and Windows devi

Users
  • IT Manager
  • Founder
Industries
  • Information Technology and Services
  • Renewables & Environment
Market Segment
  • 62% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AirDroid Business is a tool that allows users to track and manage their remote devices, providing real-time updates on their location and system status.
  • Users like the straightforward interface, powerful remote control, Kiosk Mode features, and the ability to work well with both Android and Windows devices, which improves efficiency and saves valuable time.
  • Reviewers experienced issues with the lack of telephone customer support, the device enrollment page not displaying progress bars during bulk imports, and the mobile dashboard lacking a wider range of settings options.
AirDroid Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
217
Device Management
200
Remote Access
191
Remote Control
145
Features
137
Cons
Expensive
31
Limited Compatibility
26
Remote Access Issues
24
Improvement Needed
22
Platform Compatibility
21
AirDroid Business features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.4
Device Compliance
Average: 8.9
8.4
Data Separation
Average: 8.4
9.1
Endpoint Protection
Average: 8.7
Seller Details
Company Website
Year Founded
2011
HQ Location
Singapore, SG
Twitter
@AirDroidB
183 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
(3,691)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Unified Endpoint Management (UEM) software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access and support tool that allows users to connect to devices remotely, transfer files, and provide technical support.
    • Reviewers frequently mention the ease of use, fast and secure connection, cross-platform support, and valuable features like file transfer and unattended access that make daily operations smoother and save valuable time when providing remote assistance.
    • Reviewers noted that the cost can be quite high for small teams or individuals, the connection speed can fluctuate depending on the network, and the interface, while functional, feels a bit dated compared to newer remote tools.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    449
    Remote Access
    360
    Remote Control
    280
    Easy Access
    236
    Remote Work
    234
    Cons
    Connection Issues
    156
    Connectivity Issues
    130
    Slow Performance
    122
    Expensive
    115
    Remote Access Issues
    99
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Device Compliance
    Average: 8.9
    10.0
    Data Separation
    Average: 8.4
    9.3
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    48,565 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,333 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access and support tool that allows users to connect to devices remotely, transfer files, and provide technical support.
  • Reviewers frequently mention the ease of use, fast and secure connection, cross-platform support, and valuable features like file transfer and unattended access that make daily operations smoother and save valuable time when providing remote assistance.
  • Reviewers noted that the cost can be quite high for small teams or individuals, the connection speed can fluctuate depending on the network, and the interface, while functional, feels a bit dated compared to newer remote tools.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
449
Remote Access
360
Remote Control
280
Easy Access
236
Remote Work
234
Cons
Connection Issues
156
Connectivity Issues
130
Slow Performance
122
Expensive
115
Remote Access Issues
99
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.7
Device Compliance
Average: 8.9
10.0
Data Separation
Average: 8.4
9.3
Endpoint Protection
Average: 8.7
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
48,565 Twitter followers
LinkedIn® Page
www.linkedin.com
2,333 employees on LinkedIn®
(922)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Unified Endpoint Management (UEM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a platform that combines remote monitoring and management (RMM), patch management, and operational automation with help desk and ticketing systems for IT support and device management.
    • Users frequently mention the platform's user-friendly interface, comprehensive automation capabilities, and the ability to integrate with other platforms, which enhances efficiency and productivity in managing IT systems and resolving issues.
    • Reviewers mentioned occasional issues with the platform's reporting capabilities, latency issues on mobile, and a somewhat challenging learning curve, particularly when integrating Atera with existing systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    501
    Features
    326
    Automation
    272
    Remote Access
    229
    Customer Support
    224
    Cons
    Missing Features
    234
    Limited Features
    163
    Feature Issues
    120
    Improvement Needed
    103
    Expensive
    82
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atera features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    7.5
    Device Compliance
    Average: 8.9
    6.1
    Data Separation
    Average: 8.4
    7.2
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,671 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    363 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a platform that combines remote monitoring and management (RMM), patch management, and operational automation with help desk and ticketing systems for IT support and device management.
  • Users frequently mention the platform's user-friendly interface, comprehensive automation capabilities, and the ability to integrate with other platforms, which enhances efficiency and productivity in managing IT systems and resolving issues.
  • Reviewers mentioned occasional issues with the platform's reporting capabilities, latency issues on mobile, and a somewhat challenging learning curve, particularly when integrating Atera with existing systems.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
501
Features
326
Automation
272
Remote Access
229
Customer Support
224
Cons
Missing Features
234
Limited Features
163
Feature Issues
120
Improvement Needed
103
Expensive
82
Atera features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
7.5
Device Compliance
Average: 8.9
6.1
Data Separation
Average: 8.4
7.2
Endpoint Protection
Average: 8.7
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,671 Twitter followers
LinkedIn® Page
www.linkedin.com
363 employees on LinkedIn®
(224)4.5 out of 5
13th Easiest To Use in Unified Endpoint Management (UEM) software
View top Consulting Services for Microsoft Intune Enterprise Application Management
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enables secure mobile productivity. Enterprise mobility. Identity-driven security across devices, platforms, apps, and data. Modern Windows & Mac management.

    Users
    • System Administrator
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 43% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Intune Enterprise Application Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    8
    Ease of Use
    7
    Device Management
    6
    Features
    5
    Software Deployment
    5
    Cons
    Missing Features
    5
    Limited Features
    4
    Expensive
    3
    Limitations
    3
    Slow Performance
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Intune Enterprise Application Management features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Device Compliance
    Average: 8.9
    8.4
    Data Separation
    Average: 8.4
    8.8
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,263,534 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Enables secure mobile productivity. Enterprise mobility. Identity-driven security across devices, platforms, apps, and data. Modern Windows & Mac management.

Users
  • System Administrator
  • System Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 43% Mid-Market
  • 39% Enterprise
Microsoft Intune Enterprise Application Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
8
Ease of Use
7
Device Management
6
Features
5
Software Deployment
5
Cons
Missing Features
5
Limited Features
4
Expensive
3
Limitations
3
Slow Performance
3
Microsoft Intune Enterprise Application Management features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Device Compliance
Average: 8.9
8.4
Data Separation
Average: 8.4
8.8
Endpoint Protection
Average: 8.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,263,534 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sophos Mobile is a Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integra

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sophos Mobile Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    6
    Device Management
    4
    Product Quality
    4
    Ease of Use
    3
    Automation
    2
    Cons
    Complexity
    3
    Configuration Issues
    3
    Complex Setup
    2
    Difficult Setup
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sophos Mobile features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    Device Compliance
    Average: 8.9
    9.4
    Data Separation
    Average: 8.4
    9.8
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sophos
    Year Founded
    1985
    HQ Location
    Oxfordshire
    Twitter
    @Sophos
    36,824 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,390 employees on LinkedIn®
    Ownership
    LSE:SOPH
Product Description
How are these determined?Information
This description is provided by the seller.

Sophos Mobile is a Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integra

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 34% Small-Business
Sophos Mobile Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
6
Device Management
4
Product Quality
4
Ease of Use
3
Automation
2
Cons
Complexity
3
Configuration Issues
3
Complex Setup
2
Difficult Setup
2
Learning Curve
2
Sophos Mobile features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.6
Device Compliance
Average: 8.9
9.4
Data Separation
Average: 8.4
9.8
Endpoint Protection
Average: 8.7
Seller Details
Seller
Sophos
Year Founded
1985
HQ Location
Oxfordshire
Twitter
@Sophos
36,824 Twitter followers
LinkedIn® Page
www.linkedin.com
5,390 employees on LinkedIn®
Ownership
LSE:SOPH
(198)4.2 out of 5
Optimized for quick response
View top Consulting Services for IBM MaaS360
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30% Off: 3.50 USD
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its

    Users
    • IT Manager
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM MaaS360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    42
    Security
    40
    Device Management
    37
    Ease of Use
    34
    Centralized Management
    22
    Cons
    Learning Curve
    20
    Poor UI
    15
    Poor Interface Design
    14
    Slow Performance
    14
    Complexity
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM MaaS360 features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Device Compliance
    Average: 8.9
    7.8
    Data Separation
    Average: 8.4
    8.2
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    710,904 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    322,159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its

Users
  • IT Manager
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 35% Enterprise
IBM MaaS360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
42
Security
40
Device Management
37
Ease of Use
34
Centralized Management
22
Cons
Learning Curve
20
Poor UI
15
Poor Interface Design
14
Slow Performance
14
Complexity
11
IBM MaaS360 features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.9
8.2
Device Compliance
Average: 8.9
7.8
Data Separation
Average: 8.4
8.2
Endpoint Protection
Average: 8.7
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,904 Twitter followers
LinkedIn® Page
www.linkedin.com
322,159 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get complete visibility across all endpoints, including mobile, desktop and IoT, and proactively secure and heal devices with AI-powered automation. Offer the experience employees want — with the capa

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 36% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ivanti Neurons for Unified Endpoint Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    3
    Automation
    2
    Easy Implementation
    2
    Implementation Ease
    2
    Patch Management
    2
    Cons
    Feature Issues
    2
    Poor UI
    2
    Slow Performance
    2
    Complexity
    1
    Deployment Difficulties
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ivanti Neurons for Unified Endpoint Management features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Device Compliance
    Average: 8.9
    8.0
    Data Separation
    Average: 8.4
    8.5
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ivanti
    Year Founded
    1985
    HQ Location
    South Jordan, UT
    Twitter
    @GoIvanti
    6,770 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,882 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get complete visibility across all endpoints, including mobile, desktop and IoT, and proactively secure and heal devices with AI-powered automation. Offer the experience employees want — with the capa

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 36% Mid-Market
  • 33% Enterprise
Ivanti Neurons for Unified Endpoint Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
3
Automation
2
Easy Implementation
2
Implementation Ease
2
Patch Management
2
Cons
Feature Issues
2
Poor UI
2
Slow Performance
2
Complexity
1
Deployment Difficulties
1
Ivanti Neurons for Unified Endpoint Management features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.9
8.2
Device Compliance
Average: 8.9
8.0
Data Separation
Average: 8.4
8.5
Endpoint Protection
Average: 8.7
Seller Details
Seller
Ivanti
Year Founded
1985
HQ Location
South Jordan, UT
Twitter
@GoIvanti
6,770 Twitter followers
LinkedIn® Page
www.linkedin.com
2,882 employees on LinkedIn®
(407)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Unified Endpoint Management (UEM) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Absolute Secure Endpoint product portfolio leverages the unbreakable connection provided by Absolute Persistence® to enable IT and security personnel to monitor and address computers' problems and

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 50% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Absolute Secure Endpoint Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Security
    25
    Features
    23
    Patch Management
    20
    Customer Support
    19
    Cons
    Missing Features
    10
    Learning Curve
    9
    Needs Improvement
    8
    Not User-Friendly
    8
    Poor Interface Design
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Absolute Secure Endpoint features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    Device Compliance
    Average: 8.9
    8.5
    Data Separation
    Average: 8.4
    9.2
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    British Columbia, Canada
    Twitter
    @absolutecorp
    3,926 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,194 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Absolute Secure Endpoint product portfolio leverages the unbreakable connection provided by Absolute Persistence® to enable IT and security personnel to monitor and address computers' problems and

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 50% Mid-Market
  • 38% Enterprise
Absolute Secure Endpoint Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Security
25
Features
23
Patch Management
20
Customer Support
19
Cons
Missing Features
10
Learning Curve
9
Needs Improvement
8
Not User-Friendly
8
Poor Interface Design
8
Absolute Secure Endpoint features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.6
Device Compliance
Average: 8.9
8.5
Data Separation
Average: 8.4
9.2
Endpoint Protection
Average: 8.7
Seller Details
Company Website
Year Founded
1993
HQ Location
British Columbia, Canada
Twitter
@absolutecorp
3,926 Twitter followers
LinkedIn® Page
www.linkedin.com
1,194 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HCL BigFix is the platform for unified endpoint and infrastructure management, purpose-built to deliver on the Digital+ promise of reducing cost, risk, and complexity. Proven at enterprise scale, BigF

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 38% Mid-Market
    • 37% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HCL BigFix features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @hcltech
    433,229 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    247,172 employees on LinkedIn®
    Ownership
    NSE - National Stock Exchange of India
Product Description
How are these determined?Information
This description is provided by the seller.

HCL BigFix is the platform for unified endpoint and infrastructure management, purpose-built to deliver on the Digital+ promise of reducing cost, risk, and complexity. Proven at enterprise scale, BigF

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 38% Mid-Market
  • 37% Enterprise
HCL BigFix features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
433,229 Twitter followers
LinkedIn® Page
www.linkedin.com
247,172 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
(441)4.4 out of 5
Optimized for quick response
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Resolve Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Remote Control
    29
    Remote Access
    26
    Remote Support
    23
    Customer Support
    22
    Cons
    Remote Access Issues
    14
    Expensive
    12
    Slow Performance
    12
    Connection Issues
    10
    Technical Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    42,158 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    920 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Remote Control
29
Remote Access
26
Remote Support
23
Customer Support
22
Cons
Remote Access Issues
14
Expensive
12
Slow Performance
12
Connection Issues
10
Technical Issues
9
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
42,158 Twitter followers
LinkedIn® Page
www.linkedin.com
920 employees on LinkedIn®
(65)4.2 out of 5
15th Easiest To Use in Unified Endpoint Management (UEM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    This intelligent RMM tool allows teams to proactively prevent client disruptions, identify problems quickly, and decrease resolution time or downtime when issues occur. With ConnectWise RMM, you gain

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ConnectWise RMM is a tool designed for managing clients, deploying features, and providing visibility into managed organizations.
    • Reviewers appreciate the product's ease of use, its integration with other ConnectWise tools, the automation capabilities, and the support provided by the AI-Assisted feature.
    • Users experienced issues such as glitches where the agent does not pull through data, non-customizable built-in alerts and tools, unreliable tax calculations, and a confusing interface during the redesign process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ConnectWise RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Remote Access
    12
    Automation
    9
    User Interface
    9
    All-in-One Solution
    8
    Cons
    Poor Customer Support
    7
    Missing Features
    6
    Expensive
    5
    Feature Issues
    5
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConnectWise RMM features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.9
    6.7
    Device Compliance
    Average: 8.9
    4.0
    Data Separation
    Average: 8.4
    8.3
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    14,942 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

This intelligent RMM tool allows teams to proactively prevent client disruptions, identify problems quickly, and decrease resolution time or downtime when issues occur. With ConnectWise RMM, you gain

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ConnectWise RMM is a tool designed for managing clients, deploying features, and providing visibility into managed organizations.
  • Reviewers appreciate the product's ease of use, its integration with other ConnectWise tools, the automation capabilities, and the support provided by the AI-Assisted feature.
  • Users experienced issues such as glitches where the agent does not pull through data, non-customizable built-in alerts and tools, unreliable tax calculations, and a confusing interface during the redesign process.
ConnectWise RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Remote Access
12
Automation
9
User Interface
9
All-in-One Solution
8
Cons
Poor Customer Support
7
Missing Features
6
Expensive
5
Feature Issues
5
Integration Issues
5
ConnectWise RMM features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.9
6.7
Device Compliance
Average: 8.9
4.0
Data Separation
Average: 8.4
8.3
Endpoint Protection
Average: 8.7
Seller Details
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
14,942 Twitter followers
LinkedIn® Page
www.linkedin.com
3,454 employees on LinkedIn®
(88)4.7 out of 5
7th Easiest To Use in Unified Endpoint Management (UEM) software
Save to My Lists
Entry Level Price:$3.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution for Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS,VR, and IoT platforms. Additionally, 42Gears UEM solu

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SureMDM is a tool used for managing endpoint users and integrating various features such as RDP, restrictions, and location tracking.
    • Users frequently mention the flexibility of the platform, the responsiveness of the support team, and the comprehensive set of features that are well-suited for various environments.
    • Users mentioned issues such as the need for permission every time they connect to a company-owned phone, the inability to edit admin policies, and occasional lag on the 42Gears website.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SureMDM by 42Gears Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Customer Support
    35
    Features
    24
    Device Management
    23
    Remote Access
    17
    Cons
    Device Management
    7
    Slow Performance
    6
    Improvement Needed
    5
    Limited Compatibility
    5
    Limited Remote Access
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SureMDM by 42Gears features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Device Compliance
    Average: 8.9
    9.0
    Data Separation
    Average: 8.4
    8.6
    Endpoint Protection
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Bangalore, Karnataka
    Twitter
    @42gears
    4,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    504 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution for Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS,VR, and IoT platforms. Additionally, 42Gears UEM solu

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SureMDM is a tool used for managing endpoint users and integrating various features such as RDP, restrictions, and location tracking.
  • Users frequently mention the flexibility of the platform, the responsiveness of the support team, and the comprehensive set of features that are well-suited for various environments.
  • Users mentioned issues such as the need for permission every time they connect to a company-owned phone, the inability to edit admin policies, and occasional lag on the 42Gears website.
SureMDM by 42Gears Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Customer Support
35
Features
24
Device Management
23
Remote Access
17
Cons
Device Management
7
Slow Performance
6
Improvement Needed
5
Limited Compatibility
5
Limited Remote Access
5
SureMDM by 42Gears features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.0
Device Compliance
Average: 8.9
9.0
Data Separation
Average: 8.4
8.6
Endpoint Protection
Average: 8.7
Seller Details
Year Founded
2009
HQ Location
Bangalore, Karnataka
Twitter
@42gears
4,961 Twitter followers
LinkedIn® Page
www.linkedin.com
504 employees on LinkedIn®