FortiClient Reviews & Product Details

I find FortiClient very easy to use and intuitive. It's been very reliable for us. The software gives options to have a single screen up or multiple screens up, which is convenient. I also appreciate how easy it is to administrate. Review collected by and hosted on G2.com.

Sometimes, the server will go down and it needs to be rebooted after a power glitch. And the user must have their app open to approve the connection. Review collected by and hosted on G2.com.

The unified One Agent approach is excellent. Having EDR, VPN, and web filtering managed through a single lightweight client reduces system bloat and simplifies security compliance across the entire organization. Review collected by and hosted on G2.com.

What I dislike most is the lack of user-friendly diagnostics when a connection fails. When the ZTNA or VPN tunnels drop, the error codes are often too cryptic for an average user to solve without opening a ticket with the IT helpdesk. Review collected by and hosted on G2.com.

What I like most about FortiClient VPN is its reliability and strong security prioritization. Once the IT team has configured it, connecting to the company network is simple, consistent, and easy to repeat on a day-to-day basis. The client feels stable overall, and I rarely run into unexpected disconnects. I also appreciate how well it integrates with Fortinet’s security ecosystem, which gives me added confidence that my data is encrypted and protected. From a user perspective, it does its job in the background without noticeably slowing down my system. Review collected by and hosted on G2.com.

The initial setup and configuration can be a bit confusing for end users, especially when the IT instructions aren’t very detailed. At times, the interface feels somewhat technical and not as user-friendly as some consumer VPNs. Additionally, connection issues can occur if the network changes or the internet quality drops, which may necessitate reconnecting. Overall, these are minor inconveniences and are usually easy to resolve. Review collected by and hosted on G2.com.

For several years now, we’ve had 10 discretionary remote work days per year, along with several set, company-wide remote work days. Many of our systems require us to log in to FortiClient in order to access them from home. Our company chose this software to create a secure connection to our work systems, and it’s been essential for remote access. I also provide after-hours support, so I still rely on it when I need to connect from home outside of normal hours. I really like how straightforward it is: I log in to FortiClient and I’m quickly connected in a secure way. Every few years we replace our laptops and FORTICLIENT installs easily on the newer replacement laptop. Our desktop support team is able to help us without having to contact FORTICLIENT Customer Support. Review collected by and hosted on G2.com.

I have not encountered a dislike, if I lose connection; I can quickly log in again. Review collected by and hosted on G2.com.

FortiClient helps keep both my data and computer secure, making it an excellent tool for enhancing security. It is easy to install, and offers valuable features such as centralized management, a user-friendly interface, and FortiToken. Whenever I have needed assistance, FortiClient has provided outstanding customer support. I use it daily to connect to my database, and the latest updated version is running very smoothly. Review collected by and hosted on G2.com.

Sometimes the connection gets disconnected after reaching above 90%, and there is no information provided about what went wrong. Occasionally, when I click to disconnect, there is a noticeable delay before the process completes. Additionally, the saved user ID is sometimes removed automatically. Review collected by and hosted on G2.com.

I appreciate the security that FortiClient provides for the connection and the endpoint. Since users connect remotely, it is essential that the devices they connect with are secure, and FortiClient helps to have secure access to prevent any attacks. The installation of FortiClient was quite simple, especially for VPN clients, where it was a standard installation. Review collected by and hosted on G2.com.

The security vulnerabilities that have often been the cause of data breaches. Perhaps the Fortinet team should look into this aspect to ensure that such incidents do not happen again. Review collected by and hosted on G2.com.

I really appreciate the reliable and secure VPN connectivity that FortiClient offers. It's nice that it provides a user-friendly experience and integrates well with enterprise authentication like AD, LDAP, and MFA. This support enhances my security processes without complicating them. Review collected by and hosted on G2.com.

I don't like the licensing complexity with EMS licensing and the performance impact when security features are enabled. Review collected by and hosted on G2.com.

What I like best about FortiClient is that it offers a reliable VPN and strong endpoint security in one lightweight, easy-to-manage client, especially when integrated with FortiGate for centralized control and Zero Trust access. Review collected by and hosted on G2.com.

What I dislike about FortiClient is that it can sometimes feel overly complex to configure, especially when advanced features like ZTNA or EMS policies are involved, and troubleshooting issues isn’t always intuitive. The client can also be resource-intensive on older devices, and updates or version mismatches may cause occasional connectivity or compatibility problems for end users Review collected by and hosted on G2.com.

What I like most about FortiClient is how smoothly it combines ease of use with strong security features, so day-to-day protection feels seamless instead of burdensome. The implementation is straightforward, and it integrates well with existing systems, which means I spend less time configuring settings and more time focusing on working securely. Its broad set of features—from VPN to endpoint protection—has been reliable for frequent use, and customer support is responsive whenever I need guidance. Overall, it comes across as a tool built to fit naturally into real-world workflows without adding unnecessary complexity. Review collected by and hosted on G2.com.

What I dislike about FortiClient is that it can sometimes feel heavy on system resources, especially during full scans, and that can slow performance for a while. The interface is functional, but it doesn’t feel particularly modern or intuitive compared to newer competitors, so finding and navigating the more advanced settings can take extra effort. I also feel that its strongest features really shine when it’s paired with the broader Fortinet ecosystem, which means standalone users may find it less flexible or even a bit overwhelming. Lastly, some updates occasionally require reconfiguration, which can interrupt what is otherwise a smooth day-to-day experience. Review collected by and hosted on G2.com.

I like FortiClient because it has a quick one-click connection and is very fast, typically taking just a few seconds to connect. It's very stable and doesn't lag or drop the connection once connected. It has a friendly user interface and is lightweight, staying in the background, which allows me to work without any issues. I can trust it not to lose speed or cause lag while I'm working. The initial setup is great; it only takes a second with my email and authentication. Review collected by and hosted on G2.com.

I don't like the vague error messages when the connection fails. It just gives a generic error code like 'unable to establish VPN connection,' which is frustrating. It would be better to have more 'human-readable' messages, maybe something like 'connection failed at %40. It looks like there is a security certification pop-up waiting for your click.' Review collected by and hosted on G2.com.