# Datto RMM vs NinjaOne Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, with a clean and intuitive dashboard that simplifies device management. Users appreciate the logical organization and fast search capabilities, making it easy to find devices quickly.
- **According to verified reviews** , NinjaOne's remote access features are highly praised, allowing for one-click remote sessions to both Windows and Mac devices. This functionality, combined with built-in access to CMD and PowerShell, enhances troubleshooting efficiency.
- **Users say** that Datto RMM offers strong centralized management and automation capabilities, which are beneficial for monitoring devices and deploying software across multiple client environments. This level of control is particularly appreciated by those managing diverse setups.
- **Reviewers mention** that while Datto RMM provides reliable device visibility and automated patch management, some users find it less intuitive compared to NinjaOne, which may lead to a steeper learning curve for new users.
- **G2 reviewers highlight** NinjaOne's superior patch management capabilities, with automated processes that keep devices up to date effortlessly. This feature is a significant time-saver, as noted by users who value real-time monitoring and quick troubleshooting.
- **According to recent feedback** , while Datto RMM is recognized for its customization and granular control, some users feel that its overall user interface could benefit from improvements to match the ease of use that NinjaOne provides, particularly for those less tech-savvy.



| | Datto RMM | NinjaOne | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 760 | 4,312 | 
| **Largest Market Segment** | Small-Business (62.6% of reviews) | Mid-Market (49.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Datto RMM

Pros:
- Ease of Use (85 reviews)
- Automation (58 reviews)

Cons:
- Remote Access Issues (36 reviews)
- Slow Performance (24 reviews)

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

---
## Ratings Comparison
| Rating | Datto RMM | NinjaOne | 
|---|---|---|
  | **Meets Requirements** | 8.9 (661 reviews) | 9.0 (4100 reviews) | 
  | **Ease of Use** | 8.8 (722 reviews) | 9.1 (4142 reviews) | 
  | **Ease of Setup** | 8.7 (631 reviews) | 9.1 (3891 reviews) | 
  | **Ease of Admin** | 8.9 (502 reviews) | 9.1 (3086 reviews) | 
  | **Quality of Support** | 8.4 (598 reviews) | 9.1 (3930 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (475 reviews) | 9.4 (3019 reviews) | 
  | **Product Direction (% positive)** | 9.1 (655 reviews) | 9.7 (3968 reviews) | 

---
## Pricing

### Datto RMM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 846 |

#### Administration

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Change Management** | Not enough data | 8.2 (678 reviews) | 
| **Asset Management** | Not enough data | 8.8 (725 reviews) | 
| **Reports & Analytics** | Not enough data | 8.3 (724 reviews) | 

#### Service Desk

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Help Desk** | Not enough data | 8.1 (718 reviews) | 
| **Incident Reports** | Not enough data | 7.9 (669 reviews) | 
| **Process Workflow** | Not enough data | 7.7 (645 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Reporting** | Not enough data | 8.3 (639 reviews) | 
| **Administration Console** | Not enough data | 9.0 (645 reviews) | 
| **Access Management** | Not enough data | 8.7 (616 reviews) | 
| **Asset Management** | Not enough data | 8.8 (617 reviews) | 
| **Policy Dictation** | Not enough data | 8.4 (591 reviews) | 

#### Functionality

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Ticketing System** | Not enough data | 7.6 (641 reviews) | 
| **Performance Logging** | Not enough data | 8.5 (627 reviews) | 
| **Alerting** | Not enough data | 8.9 (671 reviews) | 
| **Automation** | Not enough data | 9.0 (688 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (177 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (173 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (173 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (171 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (170 reviews) | 
| **Decision Making** | Not enough data | 6.8 (169 reviews) | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 417 |

#### Compatibility 

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **File Server Backup** | Not enough data | 8.9 (370 reviews) | 
| **Database Server Backup** | Not enough data | 8.2 (306 reviews) | 
| **Virtual Machines** | Not enough data | 8.5 (330 reviews) | 
| **Repository Models** | Not enough data | 8.3 (289 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.3 (307 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (304 reviews) | 
| **Remote Backup** | Not enough data | 8.9 (347 reviews) | 
| **Activity Monitoring** | Not enough data | 9.2 (368 reviews) | 

#### Compliance

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Security Standards** | Not enough data | 8.8 (303 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.4 (286 reviews) | 
| **Data Deduplication** | Not enough data | Feature Not Available | 

#### Agentic AI - Server Backup

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (67 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (66 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (66 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (64 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (64 reviews) | 
| **Decision Making** | Not enough data | 7.5 (65 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 449 |

#### Functionality

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.3 (93 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (350 reviews) | 
| **Remote Backup** | Not enough data | 9.0 (390 reviews) | 
| **Versioning** | Not enough data | 8.6 (356 reviews) | 
| **Mobile Backup Application** | Not enough data | Feature Not Available | 

#### Compatibility 

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Disk Backup** | Not enough data | Feature Not Available | 
| **Local Backup** | Not enough data | 8.6 (359 reviews) | 
| **Storage Formats** | Not enough data | 8.3 (332 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **File Sharing** | Not enough data | 8.3 (336 reviews) | 
| **Security Standards** | Not enough data | 8.8 (341 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (338 reviews) | 

#### Agentic AI - Online Backup

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.9/10 | 582 |
| **NinjaOne** | 8.1/10 | 2816 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Device Management** | 9.2 (561 reviews) | 9.4 (2529 reviews) ✓ Verified | 
| **Asset Management** | 8.8 (39 reviews) | 8.9 (685 reviews) | 
| **ITIL Policy Compliance** | 7.9 (30 reviews) | 8.2 (471 reviews) | 

#### Monitoring and Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Remote Monitoring** | 9.2 (560 reviews) | 9.4 (2454 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (533 reviews) | 8.5 (1945 reviews) | 
| **Application Deployment** | 8.5 (539 reviews) | 8.7 (2145 reviews) ✓ Verified | 
| **Patch Management** | 8.6 (554 reviews) | 9.1 (2466 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (30 reviews) | 8.5 (533 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Workflow Management** | 8.7 (38 reviews) | 8.6 (509 reviews) | 

#### Service Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Remote Access** | 8.8 (555 reviews) | 9.2 (2349 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | 8.7 (40 reviews) | 8.1 (472 reviews) | 
| **Ticketing** | 7.3 (33 reviews) | 7.6 (576 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (30 reviews) | 7.6 (526 reviews) | 
| **Multi-step Planning** | 6.9 (28 reviews) | 7.0 (468 reviews) | 
| **Cross-system Integration** | 7.8 (32 reviews) | 7.3 (480 reviews) | 
| **Adaptive Learning** | 7.0 (27 reviews) | 6.9 (459 reviews) | 
| **Natural Language Interaction** | 6.7 (25 reviews) | 6.9 (456 reviews) | 
| **Proactive Assistance** | 6.7 (25 reviews) | 7.0 (464 reviews) | 
| **Decision Making** | 6.7 (26 reviews) | 7.1 (460 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 507 |

#### Scope

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.7 (428 reviews) | 
| **Multi-OS Support** | Not enough data | 8.9 (455 reviews) | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.5 (449 reviews) | 
| **Endpoint Protection** | Not enough data | 8.3 (409 reviews) | 
| **Remote Wiping** | Not enough data | 7.5 (391 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Device Enrollment** | Not enough data | 8.9 (432 reviews) | 
| **Device Configuration** | Not enough data | 8.7 (432 reviews) | 
| **Device Compliance** | Not enough data | 8.7 (415 reviews) | 
| **Usage Information** | Not enough data | 8.8 (414 reviews) | 
| **Data Separation** | Not enough data | 7.8 (375 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (169 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (167 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (165 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (169 reviews) | 
| **Decision Making** | Not enough data | 7.2 (170 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.3/10 | 780 |

#### Functionality

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 8.8 (702 reviews) | 
| **Alerting** | Not enough data | 9.0 (736 reviews) | 
| **Improvement Suggestions** | Not enough data | 8.1 (618 reviews) | 
| **Multi-Network Capability** | Not enough data | 8.8 (616 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Feature Not Available | 
| **Automated Network Discovery** | Not enough data | Feature Not Available | 
| **Real-Time Monitoring** | Not enough data | 8.4 (282 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Performance Baseline** | Not enough data | 8.3 (573 reviews) | 
| **Data Visualization** | Not enough data | 8.2 (587 reviews) | 
| **Path Analysis** | Not enough data | 7.6 (540 reviews) | 

#### Analytics - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Feature Not Available | 
| **Packet & Flow Analysis** | Not enough data | 6.9 (239 reviews) | 

#### Security - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Feature Not Available | 
| **Zero Trust and Identity Management** | Not enough data | Feature Not Available | 
| **Integrated Network Security** | Not enough data | Feature Not Available | 

#### Network Performance - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Feature Not Available | 
| **Automated Tasks Routing** | Not enough data | Feature Not Available | 

#### AI Automation - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Feature Not Available | 
| **Self-Healing Networks** | Not enough data | Feature Not Available | 
| **Predictive Network Maintenance** | Not enough data | Feature Not Available | 

#### Agentic AI - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 614 |

#### Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.3 (572 reviews) ✓ Verified | 
| **Timely Alerts** | Not enough data | 9.2 (570 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 8.5 (511 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 7.2 (200 reviews) | 

#### Management Tools

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.3 (505 reviews) | 
| **Standardization** | Not enough data | 8.7 (516 reviews) ✓ Verified | 
| **Lifecycle Visualization** | Not enough data | 8.5 (490 reviews) ✓ Verified | 

#### Generative AI

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Incident Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (99 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (97 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (96 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (95 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (95 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (95 reviews) | 
| **Decision Making** | Not enough data | 7.5 (93 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 1311 |

#### Asset Inventory

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 9.0 (1196 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.9 (1171 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.7 (1025 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.4 (295 reviews) | 
| **Asset Discovery** | Not enough data | 8.2 (1070 reviews) | 

#### Generative AI

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Asset Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (242 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (227 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (224 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (222 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (218 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (225 reviews) | 
| **Decision Making** | Not enough data | 7.1 (222 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.1 (1162 reviews) | 
| **Asset Policy Management** | Not enough data | 8.7 (1049 reviews) | 
| **Risk Management** | Not enough data | 8.1 (1008 reviews) | 
| **Integrations** | Not enough data | 8.2 (1073 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.7/10 | 484 |
| **NinjaOne** | 8.4/10 | 2026 |

#### Administration

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Screen Sharing** | 8.7 (474 reviews) | 9.2 (1737 reviews) | 
| **File Sharing** | 8.3 (476 reviews) | 8.7 (1620 reviews) | 
| **Session Recording** | 7.2 (455 reviews) | 7.8 (1424 reviews) | 
| **Unattended Remote Access** | 8.5 (467 reviews) | 9.2 (1747 reviews) | 
| **Multi - Session Handling** | 8.5 (461 reviews) | 8.9 (1538 reviews) | 
| **Multi-Monitor Support** | 8.6 (469 reviews) | 8.8 (1601 reviews) | 

#### Maintenance

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Remote Reboot** | 9.1 (473 reviews) | 9.2 (1761 reviews) | 
| **Remote Printing** | 7.1 (444 reviews) | 7.7 (1338 reviews) | 

#### Communication 

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Text Chat** | 8.0 (460 reviews) | 8.0 (1439 reviews) | 
| **VoIP** | 6.0 (431 reviews) | Feature Not Available | 
| **Video Conference Call** | 5.9 (428 reviews) | Feature Not Available | 
| **Screen Annotations** | 6.6 (431 reviews) | 7.2 (1304 reviews) | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Data Encryption** | 7.8 (439 reviews) | 8.3 (1357 reviews) | 
| **Compliance** | 8.1 (447 reviews) | 8.4 (1393 reviews) | 

#### Device Support

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Mobile Device Access** | 6.1 (437 reviews) | 7.6 (1366 reviews) | 
| **Multi-Platform Support** | 7.6 (447 reviews) | 8.4 (1471 reviews) | 
| **Cross-Platform** | 7.7 (447 reviews) | 8.4 (1441 reviews) | 

#### Performance

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Reporting** | 8.2 (458 reviews) | 8.2 (1541 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 366 |

#### Functionality 

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.9 (336 reviews) | 
| **OS Boot Recovery** | Not enough data | 7.9 (297 reviews) | 
| **Bootable Disk** | Not enough data | 8.1 (300 reviews) | 
| **Online Restore** | Not enough data | 8.6 (324 reviews) | 

#### Performance

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 8.7 (322 reviews) | 
| **Unlimited Backup** | Not enough data | 8.6 (309 reviews) | 
| **Deduplication** | Not enough data | Feature Not Available | 
| **Lag Free Operation** | Not enough data | 8.6 (311 reviews) | 

#### Agentic AI - PC Backup

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (93 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (91 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (89 reviews) | 
| **Decision Making** | Not enough data | 7.1 (90 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.0/10 | 265 |
| **NinjaOne** | N/A | N/A |

#### Generative AI

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **AI Text Summarization** | 7.0 (264 reviews) | Feature Not Available | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 255 |

#### Management and Discovery - IT Documentation

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Search and Indexing** | Not enough data | 8.4 (224 reviews) | 
| **Version Control** | Not enough data | 8.4 (222 reviews) | 
| **Access and Permissions** | Not enough data | 8.8 (225 reviews) | 

#### Operations - IT Documentation

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (226 reviews) | 
| **Automation** | Not enough data | 8.9 (241 reviews) | 
| **Reporting** | Not enough data | 8.4 (227 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.1/10 | 143 |

#### Generative AI - Autonomous Endpoint Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Behavioral Analysis** | Not enough data | 7.2 (67 reviews) | 
| **Adaptive** | Not enough data | 7.4 (70 reviews) | 
| **Predictive** | Not enough data | 7.4 (68 reviews) | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Patch Management** | Not enough data | 9.0 (130 reviews) | 
| **Oversees** | Not enough data | 8.3 (78 reviews) | 
| **Self-Healing** | Not enough data | 8.1 (80 reviews) | 
| **Centralized Dashboard** | Not enough data | 9.1 (117 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### System Control

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 678 |

#### Platform - Mobile Device Management (MDM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (465 reviews) | 

#### Operating System

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.3 (640 reviews) | 
| **Apple Support** | Not enough data | 8.2 (585 reviews) | 
| **Android Support** | Not enough data | 8.5 (554 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.7 (572 reviews) | 
| **Applications Consolidation** | Not enough data | 8.4 (501 reviews) | 
| **Whitelist** | Not enough data | 8.4 (498 reviews) | 
| **Blacklist** | Not enough data | 8.3 (492 reviews) | 
| **Usage Information** | Not enough data | 8.5 (509 reviews) | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (508 reviews) | 
| **Security** | Not enough data | 8.7 (521 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (150 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (143 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (147 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (143 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (139 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (145 reviews) | 
| **Decision Making** | Not enough data | 7.7 (143 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Knowledge Base

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 1011 |

#### Analysis

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.2 (779 reviews) | 

#### Platform

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.9 (723 reviews) | 
| **Remote Access** | Not enough data | 9.2 (921 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.3 (700 reviews) | 
| **Asset Tracking** | Not enough data | 8.6 (792 reviews) | 
| **IT Knowledge Management** | Not enough data | 8.4 (747 reviews) | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 8.8 (812 reviews) | 
| **Patch Management** | Not enough data | 9.2 (925 reviews) | 
| **Disaster Recovery** | Not enough data | 7.7 (690 reviews) | 
| **Service Management** | Not enough data | 8.8 (755 reviews) | 
| **Workflow Management** | Not enough data | 8.2 (707 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (175 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (157 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (161 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (155 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (153 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (158 reviews) | 
| **Decision Making** | Not enough data | 7.0 (154 reviews) | 

---
## Categories
**Shared Categories (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


**Unique to NinjaOne (12):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Datto RMM | NinjaOne | 
|---|---|---|
| **Small-Business** | 62.6% | 43.5% | 
| **Mid-Market** | 33.5% | 49.0% | 
| **Enterprise** | 3.9% | 7.6% | 

### By Industry

#### Datto RMM

- **Information Technology and Services:** 45.2%
- **Computer & Network Security:** 23.3%
- **Computer Networking:** 2.2%
- **Manufacturing:** 2.0%
- **Hospital & Health Care:** 2.0%
- **Financial Services:** 1.8%
- **Consulting:** 1.6%
- **Accounting:** 1.5%
- **Construction:** 1.5%
- **Computer Software:** 1.2%
- **Other:** 17.7%

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.7%

---
## Alternatives

### Alternatives to Datto RMM

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3973 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1173 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1109 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1050 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (347 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (266 reviews)

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1173 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3973 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (245 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1050 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1380 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)

---
## Top Discussions

### Datto RMM

- Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments
  > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..."
- Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments
  > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..."

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-ninjaone)