G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Datto RMM. Users appreciate its versatility, noting that it effectively handles various tasks such as device management and monitoring.
According to verified reviews, NinjaOne's implementation process is praised for being quick and intuitive, with users highlighting the ease of deployment and the reliability of its remote screen sharing capabilities. In contrast, while Datto RMM is also considered easy to use, some users mention it can be less straightforward when managing multiple devices.
Users say that NinjaOne's patch management features are particularly strong, with continuous updates and AI-driven analysis making the process smoother. This is a notable advantage over Datto RMM, where users have expressed that patch management could be improved.
Reviewers mention that NinjaOne's quality of support is exceptional, with a high satisfaction rating. Users feel well-supported and appreciate the responsiveness of the team. Datto RMM, while still providing decent support, has received lower ratings in this area, indicating room for improvement.
G2 reviewers highlight NinjaOne's strong performance in remote monitoring and device management, with users noting its effectiveness in tracking assets and managing applications. Datto RMM, while competent, does not match the same level of user satisfaction in these specific functionalities.
According to recent user feedback, NinjaOne's continuous feature updates keep it relevant and user-friendly, which is a significant draw for many. In comparison, Datto RMM users appreciate its scripting capabilities for managing multiple sites but feel it lacks the same level of innovation and feature richness as NinjaOne.
Pricing
Entry-Level Pricing
Datto RMM
No pricing available
NinjaOne
No pricing available
Free Trial
Datto RMM
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.9
652
9.1
3,060
Ease of Use
8.9
697
9.1
3,093
Ease of Setup
8.8
605
9.2
2,888
Ease of Admin
8.9
500
9.2
2,765
Quality of Support
8.5
590
9.2
2,934
Has the product been a good partner in doing business?
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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