# Datto RMM vs NinjaOne Comparison --- ## AI Generated Summary - **G2 reviewers report** that NinjaOne excels in user satisfaction, boasting a significantly higher overall score compared to Datto RMM. Users appreciate its **modern UI** and **unified dashboard** , which make it easy to navigate and manage endpoints effectively. - **According to verified reviews** , NinjaOne's implementation process is notably quick and straightforward, with users highlighting that it **does not take long to implement** and is **easy to learn**. In contrast, some Datto RMM users have mentioned challenges with configuration, which can slow down onboarding. - **Users say** that NinjaOne offers superior customer support, with many praising the **great customer support** and the ease of integration with other tools. Datto RMM, while also recognized for its **feature-rich** environment, has received mixed feedback regarding support quality, with some users feeling it could be improved. - **Reviewers mention** that NinjaOne's automated patching capabilities are a standout feature, allowing for efficient management across multiple platforms. Datto RMM users appreciate its integration with third-party tools, but some feel that its patch management features do not match the effectiveness of NinjaOne's. - **According to recent user feedback** , NinjaOne is particularly favored in the mid-market segment, where it meets the needs of users looking for comprehensive endpoint management solutions. In contrast, Datto RMM is more popular among small businesses, which may limit its appeal for larger organizations seeking robust features. - **G2 reviewers highlight** that NinjaOne's ease of use is a significant advantage, with users reporting high scores in usability metrics. Datto RMM, while still user-friendly, has received slightly lower ratings in this area, indicating that some users may find it less intuitive compared to NinjaOne. --- ## Frequently Asked Questions ### What is the difference between NinjaOne vs Datto RMM? NinjaOne stands out for higher reviewer satisfaction in ease of use, setup, and support, while Datto RMM is also highly rated but with slightly lower scores in these areas. | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | | --- | --- | | 4.7/5 (5,025 reviews) | 4.5/5 (795 reviews) | | Small-Business | Mid-Market | | 9.1 | 8.7 | | 9.1 | 8.4 | | Ease of Use (1,373 all-time mentions) | — | ### How do the pricing models of NinjaOne and Datto RMM compare? NinjaOne is rated higher for value, with reviewers expressing greater satisfaction with its pricing and perceived ROI compared to Datto RMM. - **NinjaOne:** In recent reviews, many highlight NinjaOne as "very economical" and offering "the best value for money" among RMMs. - **Datto RMM:** Reviewers describe Datto RMM as feature-rich and reliable, but do not emphasize pricing as a standout advantage. - **Switching Reason:** Recent reviewers who switched from Datto RMM to NinjaOne cite cost savings and improved value as key factors. ### What are the best alternatives to NinjaOne and Datto RMM? The top three alternatives to NinjaOne and Datto RMM are Atera, TeamViewer, and LogMeIn Resolve. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,025 reviews) | Small-Business | Reviewers highlight competitive pricing and strong value | Ease of Use (1,373 all-time mentions) | | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5 (795 reviews) | Mid-Market | — | Feature-rich and reliable endpoint management | | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | — | All-in-one RMM and PSA platform | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,153 reviews) | Small-Business | — | Remote access and support capabilities | | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | — | Remote troubleshooting and device management | ### Which Endpoint Management features should I prioritize when comparing NinjaOne and Datto RMM? Buyers should prioritize Patch Management, Automation, Remote Access, Integrations, and Ease of Use when comparing NinjaOne and Datto RMM. - **Patch Management:** NinjaOne (658 all-time mentions), Datto RMM (frequently cited in recent reviews for patching capabilities) - **Automation:** NinjaOne (909 all-time mentions), Datto RMM (automation and scripting highlighted in recent reviews) - **Remote Access:** NinjaOne (867 all-time mentions), Datto RMM (remote support and Web Remote tools cited in reviews) - **Integrations:** NinjaOne (529 all-time mentions), Datto RMM (Autotask: 59 all-time mentions; IT Glue: 30 all-time mentions) - **Ease of Use:** NinjaOne (1,373 all-time mentions), Datto RMM (ease of use cited in recent reviews) ### What are the pros and cons of NinjaOne vs Datto RMM? NinjaOne's headline strength is ease of use, while Datto RMM is recognized for its feature-rich platform and automation capabilities. - **NinjaOne strengths:** Ease of Use (1,373 all-time mentions), Automation (909), Remote Access (867), Customer Support (733), Patch Management (658), Integrations (529), Easy Setup (529), Centralized Management (374), All-in-One Solution (326) - **NinjaOne trade-offs:** Missing Features (792), Improvement Needed (424), Limited Features (396), Needs Improvement (362) - **Datto RMM strengths:** Feature-rich platform, automation, scripting, integrations with Autotask and IT Glue, reliable endpoint management, and strong patching capabilities cited in recent reviews - **Datto RMM trade-offs:** Reviewers note areas for improvement in remote access tools, initial setup complexity, and occasional interface or agent reliability issues ### Is NinjaOne or Datto RMM better for small businesses? NinjaOne is the better fit for small businesses, with the largest reviewer segment and strong small-business sentiment. - **NinjaOne:** Small-Business is the largest segment, and reviewers consistently highlight ease of use, quick setup, and strong value for small teams. - **Datto RMM:** Mid-Market is the largest segment, with reviewers noting its suitability for managing larger or more complex environments. ### Which Endpoint Management platform has better integrations? NinjaOne and Datto RMM both offer strong integration capabilities, but Datto RMM is more frequently cited for integrations with Autotask and IT Glue. - **NinjaOne:** Integrations are mentioned in 529 all-time reviews, with recent reviewers highlighting integration with Bitdefender and other applications. - **Datto RMM:** Autotask is mentioned in 59 all-time reviews, and IT Glue in 30, with reviewers emphasizing the value of these integrations for workflow efficiency. ### How do NinjaOne and Datto RMM compare on customer support? NinjaOne leads on Quality of Support with a 0.7-point advantage (9.1 vs 8.4), a material difference per the Delta Rule. - **NinjaOne:** Reviewers consistently praise responsive and efficient support, with 733 all-time mentions of customer support. - **Datto RMM:** Reviewers describe support as good and helpful, but with fewer standout mentions and a lower average score. ### Which is easier to implement, NinjaOne or Datto RMM? NinjaOne and Datto RMM score within 0.4 points on Ease of Setup (9.1 vs 8.7), indicating near parity, with both products described as easy to implement by reviewers. - **NinjaOne:** Reviewers highlight quick setup, intuitive onboarding, and straightforward deployment, with 529 all-time mentions of easy setup. - **Datto RMM:** Reviewers note simple rollout and multiple setup options, though some mention initial complexity for advanced configurations. ### Which product has better Patch Management? NinjaOne is more frequently cited for Patch Management, with higher mention counts and strong reviewer sentiment, while Datto RMM is also recognized for robust patching features. - **NinjaOne:** Patch Management (658 all-time mentions), Patching (323), reviewers highlight automated patching, policy-based deployment, and comprehensive visibility. - **Datto RMM:** Patch management is frequently cited in recent reviews for reliability and compliance, with reviewers noting integration with Autotask for patching workflows. | | Datto RMM | NinjaOne | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | | **Total Reviews** | 798 | 5,036 | | **Largest Market Segment** | Small-Business (64.0% of reviews) | Mid-Market (46.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Datto RMM Pros: - Ease of Use (85 reviews) - Automation (58 reviews) Cons: - Remote Access Issues (36 reviews) - Slow Performance (24 reviews) ### NinjaOne Pros: - Ease of Use (1559 reviews) - Features (980 reviews) Cons: - Missing Features (792 reviews) - Limited Features (450 reviews) --- ## Ratings Comparison | Rating | Datto RMM | NinjaOne | |---|---|---| | **Meets Requirements** | 8.9 (665 reviews) | 9.0 (4800 reviews) | | **Ease of Use** | 8.8 (753 reviews) | 9.1 (4847 reviews) | | **Ease of Setup** | 8.7 (662 reviews) | 9.1 (4575 reviews) | | **Ease of Admin** | 8.9 (506 reviews) | 9.1 (3761 reviews) | | **Quality of Support** | 8.4 (602 reviews) | 9.1 (4587 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (479 reviews) | 9.4 (3683 reviews) | | **Product Direction (% positive)** | 9.1 (659 reviews) | 9.7 (4552 reviews) | --- ## Pricing ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### NinjaOne #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Patch Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | N/A | N/A | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | | **Patch Prioritization** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Network Wide Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Automatic Patch Deployment** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Patch Testing** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Automatic Scans** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | ### Vulnerability Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | N/A | N/A | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Certificate Assessment** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Automated Containment** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | | **Penetration Testing** | Not enough data | Not enough data | | **Runtime Container Security** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Threat Intelligence** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Endpoint Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Vulnerability Management** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Vulnerability Assessment** | Not enough data | Not enough data | | **Asset Tagging** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | | **Vulnerability Protection** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **SQL Injections** | Not enough data | Not enough data | ### IT Service Management (ITSM) Tools | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.0/10 | 943 | #### Administration | Feature | Datto RMM | NinjaOne | |---|---|---| | **Change Management** | Not enough data | 8.3 (701 reviews) | | **Asset Management** | Not enough data | 8.8 (773 reviews) | | **Reports & Analytics** | Not enough data | 8.3 (764 reviews) | | **IT Asset Management** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Service Request Management** | Not enough data | Not enough data | | **Release Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Ticket Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Problem Management** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Knowledge Base Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | #### Service Desk | Feature | Datto RMM | NinjaOne | |---|---|---| | **Help Desk** | Not enough data | 8.3 (782 reviews) | | **Incident Reports** | Not enough data | 8.0 (697 reviews) | | **Process Workflow** | Not enough data | 7.8 (655 reviews) | | **Customizable Reports** | Not enough data | Not enough data | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Reporting** | Not enough data | 8.3 (668 reviews) | | **Administration Console** | Not enough data | 9.0 (669 reviews) | | **Access Management** | Not enough data | 8.8 (627 reviews) | | **Asset Management** | Not enough data | 8.9 (627 reviews) | | **Policy Dictation** | Not enough data | 8.4 (597 reviews) | | **Real-Time Reporting** | Not enough data | Not enough data | #### Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Ticketing System** | Not enough data | 7.7 (676 reviews) | | **Performance Logging** | Not enough data | 8.5 (636 reviews) | | **Alerting** | Not enough data | 8.9 (707 reviews) | | **Automation** | Not enough data | 9.0 (730 reviews) | #### Agentic AI - IT Service Management (ITSM) Tools | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (180 reviews) | | **Multi-step Planning** | Not enough data | 6.8 (174 reviews) | | **Cross-system Integration** | Not enough data | 6.9 (173 reviews) | | **Adaptive Learning** | Not enough data | 6.8 (174 reviews) | | **Natural Language Interaction** | Not enough data | 6.7 (172 reviews) | | **Proactive Assistance** | Not enough data | 6.8 (173 reviews) | | **Decision Making** | Not enough data | 6.9 (171 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Resource Allocation & Planning** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Prioritization** | Not enough data | Not enough data | | **Service History** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Service Catalog** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Support Ticket Tracking** | Not enough data | Not enough data | | **Automated Routing** | Not enough data | Not enough data | | **Macros/Templated Responses** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Remote Access & Monitoring** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | ### Server Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.2/10 | 450 | #### Compatibility | Feature | Datto RMM | NinjaOne | |---|---|---| | **File Server Backup** | Not enough data | 8.9 (393 reviews) | | **Database Server Backup** | Not enough data | 8.3 (316 reviews) | | **Virtual Machines** | Not enough data | 8.5 (343 reviews) | | **Repository Models** | Not enough data | 8.3 (291 reviews) | | **VM Backup** | Not enough data | Not enough data | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Continuous Backup** | Not enough data | Feature Not Available | | **Disaster Recovery** | Not enough data | 8.4 (325 reviews) | | **Storage Capacity** | Not enough data | 8.7 (314 reviews) | | **Remote Backup** | Not enough data | 9.0 (370 reviews) | | **Activity Monitoring** | Not enough data | 9.3 (393 reviews) | | **Data Recovery** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Differential Backup** | Not enough data | Not enough data | | **Incremental Backup** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Remote Access & Monitoring** | Not enough data | Not enough data | #### Compliance | Feature | Datto RMM | NinjaOne | |---|---|---| | **Security Standards** | Not enough data | 8.8 (313 reviews) | | **Cloud Data Protection** | Not enough data | 8.4 (292 reviews) | | **Data Deduplication** | Not enough data | Feature Not Available | | **Ransomware Protection** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | #### Agentic AI - Server Backup | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.5 (70 reviews) | | **Multi-step Planning** | Not enough data | 7.4 (67 reviews) | | **Cross-system Integration** | Not enough data | 7.8 (68 reviews) | | **Adaptive Learning** | Not enough data | 7.4 (65 reviews) | | **Proactive Assistance** | Not enough data | 7.4 (66 reviews) | | **Decision Making** | Not enough data | 7.5 (66 reviews) | | **File Transfer** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Data Loss Prevention** | Not enough data | Not enough data | | **Bare-Metal Restore** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Data Replication** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Compression** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Multi-OS** | Not enough data | Not enough data | | **Backup Scheduling** | Not enough data | Not enough data | | **Backup Log** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Sensitive Data Identification** | Not enough data | Not enough data | | **Data Retention Management** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Data Capture and Transfer** | Not enough data | Not enough data | | **Data Migration** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Multiple Format Support** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | ### Online Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.7/10 | 528 | #### Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Real-time Sync** | Not enough data | 8.6 (120 reviews) | | **Storage Capacity** | Not enough data | 8.8 (367 reviews) | | **Remote Backup** | Not enough data | 9.1 (455 reviews) | | **Versioning** | Not enough data | 8.6 (368 reviews) | | **Mobile Backup Application** | Not enough data | Feature Not Available | #### Compatibility | Feature | Datto RMM | NinjaOne | |---|---|---| | **Disk Backup** | Not enough data | Feature Not Available | | **Local Backup** | Not enough data | 8.7 (392 reviews) | | **Storage Formats** | Not enough data | 8.3 (336 reviews) | | **Automatic Backup** | Not enough data | Not enough data | | **Cloud Backup** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **File Sharing** | Not enough data | 8.3 (349 reviews) | | **Security Standards** | Not enough data | 8.9 (361 reviews) | | **Encrypted Storage** | Not enough data | 8.8 (348 reviews) | #### Agentic AI - Online Backup | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Adaptive Learning** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | | **Microsoft Outlook Integration** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Remote Synchronization** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Real Time Synchronization** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Synchronization Scheduling** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Secure Login** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Data Recovery** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Conflict Tracking** | Not enough data | Not enough data | | **Authentication** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Two-Way Synchronization** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | ### SaaS Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.5/10 | 61 | #### Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Real-time Sync** | Not enough data | 8.5 (40 reviews) | | **Storage Capacity** | Not enough data | 9.6 (43 reviews) | | **Remote Backup** | Not enough data | 9.4 (49 reviews) | | **Versioning** | Not enough data | 9.0 (42 reviews) | #### Compatibility | Feature | Datto RMM | NinjaOne | |---|---|---| | **Endpoint Variety** | Not enough data | 9.2 (22 reviews) | | **SaaS Application Variety** | Not enough data | 8.8 (41 reviews) | | **Storage Formats** | Not enough data | 8.5 (36 reviews) | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **File Sharing** | Not enough data | 7.3 (31 reviews) | | **Security Standards** | Not enough data | 9.2 (42 reviews) | | **Encrypted Storage** | Not enough data | 9.3 (39 reviews) | #### Agentic AI - SaaS Backup | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.8 (7 reviews) | | **Multi-step Planning** | Not enough data | 8.0 (5 reviews) | | **Cross-system Integration** | Not enough data | 7.8 (6 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | 7.3 (5 reviews) | | **Proactive Assistance** | Not enough data | 7.7 (5 reviews) | | **Decision Making** | Not enough data | 7.7 (5 reviews) | ### Email Archiving | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 7.8/10 | 50 | #### Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Email Storage** | Not enough data | 9.5 (43 reviews) | | **Encryption** | Not enough data | 9.3 (40 reviews) | | **Reporting** | Not enough data | 8.5 (40 reviews) | | **Email Analysis** | Not enough data | 8.2 (37 reviews) | | **Migration** | Not enough data | 7.6 (37 reviews) | | **Archive Backup** | Not enough data | 9.4 (46 reviews) | | **Secure Data Storage** | Not enough data | Not enough data | #### Agentic AI - Email Archiving | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.3 (5 reviews) | | **Multi-step Planning** | Not enough data | 6.7 (5 reviews) | | **Cross-system Integration** | Not enough data | 6.7 (5 reviews) | | **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | | **Decision Making** | Not enough data | 6.3 (5 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Microsoft Outlook Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Full Text Search** | Not enough data | Not enough data | | **Metadata Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Indexing** | Not enough data | Not enough data | | **Email Attachment Protection** | Not enough data | Not enough data | | **Storage Management** | Not enough data | Not enough data | | **Data Retention Management** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Deduplication** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **eDiscovery** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Anti Spam** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Compression** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Simple Mail Transfer Protocol (SMTP)** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Threat Protection** | Not enough data | Not enough data | | **Multiple File Format Support** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Filtering** | Not enough data | Not enough data | | **Match & Merge** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 8.0/10 | 612 | | **NinjaOne** | 8.6/10 | 3358 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Datto RMM | NinjaOne | |---|---|---| | **Device Management** | 9.2 (573 reviews) | 9.4 (2963 reviews) ✓ Verified | | **Asset Management** | 8.9 (44 reviews) | 9.0 (894 reviews) | | **ITIL Policy Compliance** | 8.1 (33 reviews) | 8.3 (498 reviews) | | **User Management** | Not enough data | 10.0 (7 reviews) | | **Task Management** | Not enough data | 10.0 (5 reviews) | | **Issue Management** | Not enough data | 9.7 (6 reviews) | | **Mobile Device Management** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Remote Monitoring** | 9.2 (574 reviews) | 9.5 (2845 reviews) ✓ Verified | | **Asset Tracking** | 8.5 (534 reviews) | 8.5 (2064 reviews) | | **Application Deployment** | 8.5 (541 reviews) | 8.8 (2341 reviews) ✓ Verified | | **Patch Management** | 8.6 (570 reviews) | 9.2 (2814 reviews) ✓ Verified | | **Asset Tracking** | 8.5 (31 reviews) | 8.6 (614 reviews) | | **Deployment Management** | Not enough data | 10.0 (5 reviews) | | **Policy Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **IT Incident Management** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | 10.0 (5 reviews) | | **Server Monitoring** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Datto RMM | NinjaOne | |---|---|---| | **Workflow Management** | 8.8 (46 reviews) | 8.7 (559 reviews) | #### Service Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Remote Access** | 8.8 (572 reviews) | 9.3 (2652 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | 8.7 (41 reviews) | 8.2 (506 reviews) | | **Ticketing** | 7.6 (37 reviews) | 7.8 (668 reviews) | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | 7.4 (31 reviews) | 7.7 (566 reviews) | | **Multi-step Planning** | 6.9 (28 reviews) | 7.1 (475 reviews) | | **Cross-system Integration** | 8.2 (40 reviews) | 7.4 (502 reviews) | | **Adaptive Learning** | 7.0 (27 reviews) | 7.0 (468 reviews) | | **Natural Language Interaction** | 6.7 (25 reviews) | 6.9 (461 reviews) | | **Proactive Assistance** | 6.7 (25 reviews) | 7.1 (483 reviews) | | **Decision Making** | 6.7 (26 reviews) | 7.2 (477 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Build Automation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Security Tools** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Device Auto Discovery** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **For MSPs** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Real-time Alerts** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Network Security** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.0/10 | 611 | #### Scope | Feature | Datto RMM | NinjaOne | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | 8.8 (448 reviews) | | **Multi-OS Support** | Not enough data | 9.0 (515 reviews) | #### Security | Feature | Datto RMM | NinjaOne | |---|---|---| | **Reporting and Alerts** | Not enough data | 8.6 (494 reviews) | | **Endpoint Protection** | Not enough data | 8.5 (438 reviews) | | **Remote Wiping** | Not enough data | 7.6 (416 reviews) | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Device Enrollment** | Not enough data | 9.0 (472 reviews) | | **Device Configuration** | Not enough data | 8.9 (478 reviews) | | **Device Compliance** | Not enough data | 8.8 (446 reviews) | | **Usage Information** | Not enough data | 8.8 (445 reviews) | | **Data Separation** | Not enough data | 7.8 (382 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.4 (179 reviews) | | **Multi-step Planning** | Not enough data | 7.2 (173 reviews) | | **Cross-system Integration** | Not enough data | 7.4 (175 reviews) | | **Adaptive Learning** | Not enough data | 7.2 (170 reviews) | | **Natural Language Interaction** | Not enough data | 7.0 (168 reviews) | | **Proactive Assistance** | Not enough data | 7.3 (176 reviews) | | **Decision Making** | Not enough data | 7.3 (177 reviews) | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Mobile Content Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Remote Access & Monitoring** | Not enough data | Not enough data | | **Deployment Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **BYOD Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Mobile Device Management** | Not enough data | Not enough data | | **Endpoint Management** | Not enough data | Not enough data | | **App Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.3/10 | 833 | #### Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Performance Monitoring** | Not enough data | 8.9 (733 reviews) | | **Alerting** | Not enough data | 9.0 (779 reviews) | | **Improvement Suggestions** | Not enough data | 8.1 (625 reviews) | | **Multi-Network Capability** | Not enough data | 8.8 (625 reviews) | #### Monitoring - Network Monitoring | Feature | Datto RMM | NinjaOne | |---|---|---| | **360-Degree Network Visibility** | Not enough data | Feature Not Available | | **Automated Network Discovery** | Not enough data | Feature Not Available | | **Real-Time Monitoring** | Not enough data | 8.5 (306 reviews) | | **Bandwidth Monitoring** | Not enough data | Not enough data | | **IP Address Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Multi-Location Monitoring** | Not enough data | Not enough data | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Performance Baseline** | Not enough data | 8.3 (582 reviews) | | **Data Visualization** | Not enough data | 8.3 (599 reviews) | | **Path Analysis** | Not enough data | 7.6 (544 reviews) | | **Real-Time Data** | Not enough data | Not enough data | | **Historical Trend Analysis** | Not enough data | Not enough data | #### Analytics - Network Monitoring | Feature | Datto RMM | NinjaOne | |---|---|---| | **Predictive Performance Analytics** | Not enough data | Feature Not Available | | **Packet & Flow Analysis** | Not enough data | 6.9 (241 reviews) | #### Security - Network Monitoring | Feature | Datto RMM | NinjaOne | |---|---|---| | **Encrypted Data Transmission** | Not enough data | Feature Not Available | | **Zero Trust and Identity Management** | Not enough data | Feature Not Available | | **Integrated Network Security** | Not enough data | Feature Not Available | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Asset Lifecycle Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Network Resource Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | #### Network Performance - Network Monitoring | Feature | Datto RMM | NinjaOne | |---|---|---| | **Dynamic Network Optimization** | Not enough data | Feature Not Available | | **Automated Tasks Routing** | Not enough data | Feature Not Available | #### AI Automation - Network Monitoring | Feature | Datto RMM | NinjaOne | |---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | Feature Not Available | | **Self-Healing Networks** | Not enough data | Feature Not Available | | **Predictive Network Maintenance** | Not enough data | Feature Not Available | #### Agentic AI - Network Monitoring | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Adaptive Learning** | Not enough data | Feature Not Available | | **Natural Language Interaction** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Self-Updating Maps** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Dependency Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Connectors** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Map Exporting** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Color Codes/Icons** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Web Traffic Reporting** | Not enough data | Not enough data | | **Downtime Tracking** | Not enough data | Not enough data | | **Threshold Alerts** | Not enough data | Not enough data | | **Simple Network Management Protocol (SNMP)** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Network Mapping** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Virtualization** | Not enough data | Not enough data | | **Baseline Manager** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Bug/Issue Capture** | Not enough data | Not enough data | | **Mobile Network Troubleshooting** | Not enough data | Not enough data | | **Issue Auditing** | Not enough data | Not enough data | | **Customizable Dashboard** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Incident Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.0/10 | 632 | #### Monitoring | Feature | Datto RMM | NinjaOne | |---|---|---| | **Constant Monitoring** | Not enough data | 9.3 (581 reviews) ✓ Verified | | **Timely Alerts** | Not enough data | 9.2 (580 reviews) ✓ Verified | | **TIcket Accuracy** | Not enough data | 8.5 (516 reviews) ✓ Verified | | **AI Monitoring** | Not enough data | 7.2 (201 reviews) | | **Mobile Alerts** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Management Tools | Feature | Datto RMM | NinjaOne | |---|---|---| | **Ticket Assignment** | Not enough data | 8.3 (511 reviews) | | **Standardization** | Not enough data | 8.7 (519 reviews) ✓ Verified | | **Lifecycle Visualization** | Not enough data | 8.5 (493 reviews) ✓ Verified | #### Generative AI | Feature | Datto RMM | NinjaOne | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Incident Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.7 (100 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (99 reviews) | | **Cross-system Integration** | Not enough data | 7.8 (97 reviews) | | **Adaptive Learning** | Not enough data | 7.3 (98 reviews) | | **Natural Language Interaction** | Not enough data | 7.3 (97 reviews) | | **Proactive Assistance** | Not enough data | 7.5 (99 reviews) | | **Decision Making** | Not enough data | 7.6 (97 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Safety Incident Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **OSHA Compliance** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Communications Management** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **IT Incident Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Risk Analysis** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Incident Reporting** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Ticket Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **On Call Scheduling** | Not enough data | Not enough data | | **Investigation Management** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | ### IT Asset Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 7.9/10 | 1417 | #### Asset Inventory | Feature | Datto RMM | NinjaOne | |---|---|---| | **Hardware Asset Inventory** | Not enough data | 9.0 (1251 reviews) | | **Software Asset Inventory** | Not enough data | 8.9 (1218 reviews) | | **Cloud Asset Inventory** | Not enough data | 7.8 (1033 reviews) | | **Mobile Asset Inventory** | Not enough data | 7.5 (304 reviews) | | **Asset Discovery** | Not enough data | 8.2 (1088 reviews) | #### Generative AI | Feature | Datto RMM | NinjaOne | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Generation** | Not enough data | Feature Not Available | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - IT Asset Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.6 (258 reviews) | | **Multi-step Planning** | Not enough data | 7.3 (229 reviews) | | **Cross-system Integration** | Not enough data | 7.5 (229 reviews) | | **Adaptive Learning** | Not enough data | 7.2 (227 reviews) | | **Natural Language Interaction** | Not enough data | 7.1 (220 reviews) | | **Proactive Assistance** | Not enough data | 7.2 (231 reviews) | | **Decision Making** | Not enough data | 7.3 (233 reviews) | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Central Dashboard** | Not enough data | 9.1 (1223 reviews) | | **Asset Policy Management** | Not enough data | 8.8 (1062 reviews) | | **Risk Management** | Not enough data | 8.1 (1020 reviews) | | **Integrations** | Not enough data | 8.3 (1116 reviews) | | **User Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Requisition Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Maintenance Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Problem Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Procurement Management** | Not enough data | Not enough data | | **Knowledge Base Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Cost Tracking** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.7/10 | 488 | | **NinjaOne** | 8.6/10 | 2344 | #### Administration | Feature | Datto RMM | NinjaOne | |---|---|---| | **Screen Sharing** | 8.7 (476 reviews) | 9.3 (1898 reviews) | | **File Sharing** | 8.3 (476 reviews) | 8.8 (1738 reviews) | | **Session Recording** | 7.2 (455 reviews) | 7.9 (1474 reviews) | | **Unattended Remote Access** | 8.5 (468 reviews) | 9.3 (1929 reviews) | | **Multi - Session Handling** | 8.5 (461 reviews) | 9.0 (1610 reviews) | | **Multi-Monitor Support** | 8.6 (469 reviews) | 8.9 (1701 reviews) | #### Maintenance | Feature | Datto RMM | NinjaOne | |---|---|---| | **Remote Reboot** | 9.1 (473 reviews) | 9.3 (1986 reviews) | | **Remote Printing** | 7.1 (444 reviews) | 7.7 (1360 reviews) | #### Communication | Feature | Datto RMM | NinjaOne | |---|---|---| | **Text Chat** | 8.0 (460 reviews) | 8.0 (1517 reviews) | | **VoIP** | 6.0 (431 reviews) | Feature Not Available | | **Video Conference Call** | 5.9 (428 reviews) | Feature Not Available | | **Screen Annotations** | 6.6 (431 reviews) | 7.3 (1322 reviews) | #### Security | Feature | Datto RMM | NinjaOne | |---|---|---| | **Data Encryption** | 7.8 (439 reviews) | 8.4 (1377 reviews) | | **Compliance** | 8.1 (447 reviews) | 8.5 (1429 reviews) | #### Device Support | Feature | Datto RMM | NinjaOne | |---|---|---| | **Mobile Device Access** | 6.1 (437 reviews) | 7.7 (1408 reviews) | | **Multi-Platform Support** | 7.6 (448 reviews) | 8.5 (1547 reviews) | | **Cross-Platform** | 7.7 (447 reviews) | 8.5 (1498 reviews) | | **Video Support** | Not enough data | Not enough data | #### Performance | Feature | Datto RMM | NinjaOne | |---|---|---| | **Reporting** | 8.2 (458 reviews) | 8.3 (1640 reviews) | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Remote Monitoring & Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Session Transfer** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | 10.0 (5 reviews) | | **User Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | ### PC Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.1/10 | 420 | #### Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Incremental Backup** | Not enough data | 9.0 (372 reviews) | | **OS Boot Recovery** | Not enough data | 8.0 (309 reviews) | | **Bootable Disk** | Not enough data | 8.1 (312 reviews) | | **Online Restore** | Not enough data | 8.7 (343 reviews) | #### Performance | Feature | Datto RMM | NinjaOne | |---|---|---| | **Multiple Backup Versions** | Not enough data | 8.8 (340 reviews) | | **Unlimited Backup** | Not enough data | 8.6 (325 reviews) | | **Deduplication** | Not enough data | Feature Not Available | | **Lag Free Operation** | Not enough data | 8.7 (322 reviews) | #### Agentic AI - PC Backup | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.7 (110 reviews) | | **Cross-system Integration** | Not enough data | 7.5 (99 reviews) | | **Proactive Assistance** | Not enough data | 7.2 (98 reviews) | | **Decision Making** | Not enough data | 7.3 (98 reviews) | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.0/10 | 265 | | **NinjaOne** | N/A | N/A | #### Generative AI | Feature | Datto RMM | NinjaOne | |---|---|---| | **AI Text Summarization** | 7.0 (264 reviews) | Feature Not Available | ### IT Documentation | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.5/10 | 276 | #### Management and Discovery - IT Documentation | Feature | Datto RMM | NinjaOne | |---|---|---| | **Search and Indexing** | Not enough data | 8.4 (229 reviews) | | **Version Control** | Not enough data | 8.4 (226 reviews) | | **Access and Permissions** | Not enough data | 8.8 (231 reviews) | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Full Text Search** | Not enough data | Not enough data | #### Operations - IT Documentation | Feature | Datto RMM | NinjaOne | |---|---|---| | **Integrations** | Not enough data | 8.4 (237 reviews) | | **Automation** | Not enough data | 8.9 (252 reviews) | | **Reporting** | Not enough data | 8.4 (234 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Document Automation** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Content Publishing Options** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Document Classification** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Change Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | | **Password Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Kanban Board** | Not enough data | Not enough data | | **Gantt/Timeline View** | Not enough data | Not enough data | | **Framework Management** | Not enough data | Not enough data | | **Credential Management** | Not enough data | Not enough data | | **IT Asset Management** | Not enough data | Not enough data | | **Security Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Document Capture** | Not enough data | Not enough data | | **Knowledge Base Management** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Process Management** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Documentation Management** | Not enough data | Not enough data | | **Checklists** | Not enough data | Not enough data | | **Website Monitoring** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Project Tracking** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Relationship Mapping** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **For the IT sector** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Knowledge Library** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Text Editing** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Catalog Management** | Not enough data | Not enough data | ### Autonomous Endpoint Management (AEM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.2/10 | 213 | #### Generative AI - Autonomous Endpoint Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Behavioral Analysis** | Not enough data | 7.3 (70 reviews) | | **Adaptive** | Not enough data | 7.5 (75 reviews) | | **Predictive** | Not enough data | 7.5 (75 reviews) | #### Monitoring and Management - Autonomous Endpoint Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Patch Management** | Not enough data | 9.1 (190 reviews) | | **Oversees** | Not enough data | 8.4 (91 reviews) | | **Self-Healing** | Not enough data | 8.3 (97 reviews) | | **Centralized Dashboard** | Not enough data | 9.3 (165 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | N/A | N/A | #### System Control | Feature | Datto RMM | NinjaOne | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Datto RMM | NinjaOne | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | N/A | N/A | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Disaster Recovery** | Not enough data | Not enough data | | **Remote Backup** | Not enough data | Not enough data | | **Storage Formats** | Not enough data | Not enough data | | **Scheduled Backups** | Not enough data | Not enough data | | **On-Demand Restoration** | Not enough data | Not enough data | #### Reporting | Feature | Datto RMM | NinjaOne | |---|---|---| | **Activity Monitoring** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Security | Feature | Datto RMM | NinjaOne | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Security and Compliance** | Not enough data | Not enough data | | **Deduplication ** | Not enough data | Not enough data | ### Mobile Device Management (MDM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.3/10 | 861 | #### Platform - Mobile Device Management (MDM) | Feature | Datto RMM | NinjaOne | |---|---|---| | **Regulation Compliant** | Not enough data | 8.7 (494 reviews) | #### Operating System | Feature | Datto RMM | NinjaOne | |---|---|---| | **Multi-Systems Support** | Not enough data | 9.4 (794 reviews) | | **Apple Support** | Not enough data | 8.2 (687 reviews) | | **Android Support** | Not enough data | 8.5 (612 reviews) | #### Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Applicatons Management** | Not enough data | 8.8 (680 reviews) | | **Applications Consolidation** | Not enough data | 8.4 (525 reviews) | | **Whitelist** | Not enough data | 8.5 (521 reviews) | | **Blacklist** | Not enough data | 8.4 (510 reviews) | | **Usage Information** | Not enough data | 8.7 (565 reviews) | | **Mobile Device Management** | Not enough data | Not enough data | | **Lockdown Management** | Not enough data | Not enough data | | **Endpoint Management** | Not enough data | Not enough data | | **User Session Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Mobile Content Management** | Not enough data | Not enough data | | **Security Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Data Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Asset Lifecycle Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Software Management** | Not enough data | Not enough data | | **Deployment Management** | Not enough data | Not enough data | #### Security | Feature | Datto RMM | NinjaOne | |---|---|---| | **Remote Wipe** | Not enough data | 8.7 (569 reviews) | | **Security** | Not enough data | 8.8 (611 reviews) | #### Agentic AI - Mobile Device Management (MDM) | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (173 reviews) | | **Multi-step Planning** | Not enough data | 7.7 (149 reviews) | | **Cross-system Integration** | Not enough data | 8.1 (162 reviews) | | **Adaptive Learning** | Not enough data | 7.8 (148 reviews) | | **Natural Language Interaction** | Not enough data | 7.7 (143 reviews) | | **Proactive Assistance** | Not enough data | 7.8 (151 reviews) | | **Decision Making** | Not enough data | 7.8 (150 reviews) | | **Third-Party Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Mobile Access** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **Automatic Reset** | Not enough data | Not enough data | | **Onsite Printing** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **For Android Devices** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Digital Signage** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Touch Screen** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Timeout** | Not enough data | Not enough data | | **Multi-app mode** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **QR Codes** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Browsing Restrictions** | Not enough data | Not enough data | | **Customizable User Interface** | Not enough data | Not enough data | | **Self Check-In/Check-Out** | Not enough data | Not enough data | | **Secure Browsing** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Video Looping** | Not enough data | Not enough data | | **Self Ordering** | Not enough data | Not enough data | | **For iPad Devices** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Single-app mode** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Check-in/Check-out** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | | **Order Entry** | Not enough data | Not enough data | | **Broadcast Messaging** | Not enough data | Not enough data | | **Visitor Tracking** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Wireless Internet Access Control** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Enrollments/Onboarding** | Not enough data | Not enough data | | **Automatic User/Device Recognition** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Kiosk Mode** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Synchronization Scheduling** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Wireless Troubleshooting** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | ### Knowledge Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | N/A | N/A | #### Knowledge Base | Feature | Datto RMM | NinjaOne | |---|---|---| | **Q & A** | Not enough data | Not enough data | | **Link Sharing** | Not enough data | Not enough data | | **Searchable** | Not enough data | Not enough data | #### Security | Feature | Datto RMM | NinjaOne | |---|---|---| | **Verification** | Not enough data | Not enough data | | **Role-Based Permission** | Not enough data | Not enough data | | **Public vs Private** | Not enough data | Not enough data | #### Content | Feature | Datto RMM | NinjaOne | |---|---|---| | **Trackable Analytics** | Not enough data | Not enough data | | **Import** | Not enough data | Not enough data | | **File Viewing** | Not enough data | Not enough data | | **Update Notifications** | Not enough data | Not enough data | #### Communication | Feature | Datto RMM | NinjaOne | |---|---|---| | **Social Features** | Not enough data | Not enough data | | **Tagging ** | Not enough data | Not enough data | | **Upload ** | Not enough data | Not enough data | | **Comments** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Collaboration Tools** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Text Editing** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Knowledge Base Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Catalog Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **NinjaOne** | 8.1/10 | 1285 | #### Analysis | Feature | Datto RMM | NinjaOne | |---|---|---| | **Threat Detection** | Not enough data | 8.4 (877 reviews) | #### Platform | Feature | Datto RMM | NinjaOne | |---|---|---| | **Unified Communications Platform** | Not enough data | 8.0 (767 reviews) | | **Remote Access** | Not enough data | 9.3 (1153 reviews) | | **ITIL Policy Compliance** | Not enough data | 8.3 (726 reviews) | | **Asset Tracking** | Not enough data | 8.7 (907 reviews) | | **IT Knowledge Management** | Not enough data | 8.5 (804 reviews) | | **IT Asset Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | #### Security | Feature | Datto RMM | NinjaOne | |---|---|---| | **Endpoint Protection** | Not enough data | 8.9 (923 reviews) | | **Patch Management** | Not enough data | 9.3 (1140 reviews) | | **Disaster Recovery** | Not enough data | 7.8 (732 reviews) | | **Service Management** | Not enough data | 8.9 (826 reviews) | | **Workflow Management** | Not enough data | 8.3 (744 reviews) | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **License Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | #### Agentic AI - Enterprise IT Management | Feature | Datto RMM | NinjaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.9 (198 reviews) | | **Multi-step Planning** | Not enough data | 7.4 (161 reviews) | | **Cross-system Integration** | Not enough data | 7.6 (170 reviews) | | **Adaptive Learning** | Not enough data | 7.1 (158 reviews) | | **Natural Language Interaction** | Not enough data | 7.1 (154 reviews) | | **Proactive Assistance** | Not enough data | 7.2 (164 reviews) | | **Decision Making** | Not enough data | 7.3 (165 reviews) | | **AI/Machine Learning** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | NinjaOne | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Security Tools** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **IT Reporting** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Issue Auditing** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to NinjaOne (14):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Incident Management Software](https://www.g2.com/categories/incident-management) --- ## Reviewer Demographics ### By Company Size | Segment | Datto RMM | NinjaOne | |---|---|---| | **Small-Business** | 64.0% | 45.2% | | **Mid-Market** | 32.3% | 46.9% | | **Enterprise** | 3.7% | 7.9% | ### By Industry #### Datto RMM - **Information Technology and Services:** 45.5% - **Computer & Network Security:** 23.3% - **Computer Networking:** 2.2% - **Manufacturing:** 1.9% - **Hospital & Health Care:** 1.9% - **Consulting:** 1.8% - **Financial Services:** 1.7% - **Accounting:** 1.4% - **Construction:** 1.4% - **Computer Software:** 1.3% - **Other:** 17.5% #### NinjaOne - **Information Technology and Services:** 27.3% - **Computer & Network Security:** 14.1% - **Hospital & Health Care:** 4.0% - **Manufacturing:** 3.6% - **Computer Software:** 2.7% - **Construction:** 2.7% - **Financial Services:** 2.1% - **Retail:** 2.0% - **Consulting:** 1.9% - **Automotive:** 1.7% - **Other:** 37.9% --- ## Alternatives ### Alternatives to Datto RMM - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4175 reviews) - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1264 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.5/5 stars (125 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (564 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (554 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1139 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1201 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (360 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (272 reviews) ### Alternatives to NinjaOne - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1264 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4175 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (564 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.6/5 stars (281 reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (205 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.5/5 stars (125 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1459 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1201 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1139 reviews) --- ## Top Discussions ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." ### NinjaOne - Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..." - Title: [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) — 3 comments > **Top comment:** "No it does not as stated in the Microsoft service agreement in section 6B: https://www.microsoft.com/en-za/servicesagreement/. It recommends a third party..." - Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard." - Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software" - Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-ninjaone)