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Compare Datto RMM and NinjaOne 
Featured Products
At a Glance
Market Segments
Small-Business (62.8% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Datto RMM
Star Rating
(725)4.5 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMNinjaOne
Star Rating
(3,241)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Datto RMM. Users appreciate its versatility, noting that it effectively handles various tasks such as device management and monitoring.
- According to verified reviews, NinjaOne's implementation process is praised for being quick and intuitive, with users highlighting the ease of deployment and the reliability of its remote screen sharing capabilities. In contrast, while Datto RMM is also considered easy to use, some users mention it can be less straightforward when managing multiple devices.
- Users say that NinjaOne's patch management features are particularly strong, with continuous updates and AI-driven analysis making the process smoother. This is a notable advantage over Datto RMM, where users have expressed that patch management could be improved.
- Reviewers mention that NinjaOne's quality of support is exceptional, with a high satisfaction rating. Users feel well-supported and appreciate the responsiveness of the team. Datto RMM, while still providing decent support, has received lower ratings in this area, indicating room for improvement.
- G2 reviewers highlight NinjaOne's strong performance in remote monitoring and device management, with users noting its effectiveness in tracking assets and managing applications. Datto RMM, while competent, does not match the same level of user satisfaction in these specific functionalities.
- According to recent user feedback, NinjaOne's continuous feature updates keep it relevant and user-friendly, which is a significant draw for many. In comparison, Datto RMM users appreciate its scripting capabilities for managing multiple sites but feel it lacks the same level of innovation and feature richness as NinjaOne.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableNinjaOne
No pricing availableFree Trial
Datto RMM
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.9
651
9.1
3,047
Ease of Use
8.9
696
9.1
3,081
Ease of Setup
8.8
604
9.2
2,877
Ease of Admin
8.9
499
9.2
2,755
Quality of Support
8.5
589
9.2
2,922
Has the product been a good partner in doing business?
9.0
473
9.5
2,690
Product Direction (% positive)
9.1
649
9.7
3,031
Features by Category
Administration
Not enough data
8.2
648
Not enough data
8.7
667
Not enough data
8.2
669
Service Desk
Not enough data
8.0
660
Not enough data
7.8
648
Not enough data
7.7
626
Management
Not enough data
8.3
613
Not enough data
9.0
618
Not enough data
8.7
596
Not enough data
8.8
595
Not enough data
8.4
576
Functionality
Not enough data
7.5
600
Not enough data
8.5
606
Not enough data
8.8
629
Not enough data
8.9
629
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
172
Not enough data
6.8
170
Not enough data
6.9
168
Not enough data
6.8
169
Not enough data
6.7
168
Not enough data
6.8
166
Not enough data
6.8
165
Compatibility
Not enough data
8.8
306
Not enough data
8.1
282
Not enough data
8.3
285
Not enough data
8.2
272
Management
Not enough data
Feature Not Available
Not enough data
8.3
284
Not enough data
8.6
287
Not enough data
8.8
301
Not enough data
9.2
302
Compliance
Not enough data
8.7
280
Not enough data
8.4
273
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
334
Not enough data
9.0
350
Not enough data
8.5
338
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
343
Not enough data
8.6
334
Not enough data
8.3
324
Management
Not enough data
8.2
323
Not enough data
8.8
325
Not enough data
8.7
326
Agentic AI - Online Backup
Not enough data
7.5
73
Not enough data
7.3
71
Not enough data
7.3
70
Not enough data
7.3
70
Not enough data
7.3
70
Not enough data
7.2
70
Inventory Management - Remote Monitoring & Management (RMM)
9.1
546
9.2
1947
|
Verified
8.8
34
8.5
466
7.9
30
8.2
437
Monitoring and Management
9.2
544
9.3
1937
|
Verified
8.5
534
8.4
1817
8.5
531
8.6
1874
|
Verified
8.6
536
9.0
1935
|
Verified
8.5
30
8.3
442
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
31
8.5
436
Service Management
8.8
534
9.1
1859
|
Verified
8.3
31
8.0
426
7.2
32
7.2
423
Agentic AI - Remote Monitoring & Management (RMM)
7.1
28
7.3
462
6.9
28
7.0
458
7.4
28
7.2
453
7.0
27
6.9
447
6.7
25
6.8
448
6.7
25
6.9
445
6.7
26
7.0
442
Scope
Not enough data
8.7
407
Not enough data
8.8
417
Security
Not enough data
8.5
412
Not enough data
8.3
385
Not enough data
7.4
376
Management
Not enough data
8.8
404
Not enough data
8.6
401
Not enough data
8.7
393
Not enough data
8.7
395
Not enough data
7.8
370
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Functionality
Not enough data
8.8
651
Not enough data
8.9
669
Not enough data
8.0
612
Not enough data
8.8
607
Monitoring - Network Monitoring
Not enough data
7.5
248
Not enough data
7.7
250
Not enough data
8.3
253
Management
Not enough data
8.2
568
Not enough data
8.2
577
Not enough data
7.6
535
Analytics - Network Monitoring
Not enough data
7.1
239
Not enough data
6.9
237
Security - Network Monitoring
Not enough data
7.7
242
Not enough data
7.2
238
Not enough data
7.1
239
Network Performance - Network Monitoring
Not enough data
6.9
240
Not enough data
7.4
240
AI Automation - Network Monitoring
Not enough data
6.4
229
Not enough data
6.3
229
Not enough data
6.4
228
Agentic AI - Network Monitoring
Not enough data
6.6
125
Not enough data
6.5
123
Not enough data
6.7
125
Not enough data
6.6
122
Not enough data
6.4
121
Not enough data
6.6
122
Not enough data
6.5
122
Monitoring
Not enough data
9.2
549
|
Verified
Not enough data
9.2
547
|
Verified
Not enough data
8.5
501
|
Verified
Not enough data
7.1
196
Management Tools
Not enough data
8.2
491
Not enough data
8.6
505
|
Verified
Not enough data
8.5
486
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.7
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Asset Inventory
Not enough data
8.9
1115
Not enough data
8.8
1105
Not enough data
7.7
1011
Not enough data
Feature Not Available
Not enough data
8.2
1037
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
224
Not enough data
7.2
221
Not enough data
7.4
219
Not enough data
7.1
216
Not enough data
7.1
215
Not enough data
7.1
217
Not enough data
7.1
215
Management
Not enough data
9.1
1068
Not enough data
8.7
1015
Not enough data
8.1
983
Not enough data
8.2
1014
Administration
8.7
475
9.2
1544
8.3
476
8.7
1500
7.2
457
7.8
1404
8.5
468
9.1
1541
8.5
462
8.9
1464
8.7
470
8.8
1498
Maintenance
9.1
473
9.1
1529
7.1
446
7.7
1318
Communication
8.0
461
7.9
1365
6.0
433
Feature Not Available
5.9
430
Feature Not Available
6.5
433
7.2
1289
Security
7.8
440
8.3
1332
8.1
448
8.4
1361
Device Support
6.1
439
7.6
1325
7.6
448
8.4
1399
7.7
448
8.4
1385
Performance
8.2
458
8.2
1455
Functionality
Not enough data
8.8
317
Not enough data
7.9
289
Not enough data
8.0
293
Not enough data
8.6
305
Performance
Not enough data
8.8
312
Not enough data
8.5
299
Not enough data
Feature Not Available
Not enough data
8.6
303
Agentic AI - PC Backup
Not enough data
7.1
87
Not enough data
7.1
87
Not enough data
6.9
86
Not enough data
7.0
86
Generative AI
7.0
265
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
220
Not enough data
8.3
219
Not enough data
8.7
220
Operations - IT Documentation
Not enough data
8.3
217
Not enough data
8.7
218
Not enough data
8.3
220
Generative AI - Autonomous Endpoint Management
Not enough data
7.1
63
Not enough data
7.2
64
Not enough data
7.2
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
76
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
76
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
429
Operating System
Not enough data
9.1
476
Not enough data
8.0
469
Not enough data
8.2
452
Management
Not enough data
8.5
456
Not enough data
8.2
435
Not enough data
8.2
434
Not enough data
8.1
434
Not enough data
8.3
436
Security
Not enough data
8.5
442
Not enough data
8.5
440
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
140
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
138
Not enough data
7.6
137
Not enough data
7.6
138
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.0
697
Platform
Not enough data
7.8
683
Not enough data
9.0
709
Not enough data
8.2
667
Not enough data
8.4
701
Not enough data
8.2
683
Security
Not enough data
8.6
698
Not enough data
9.1
717
Not enough data
7.6
658
Not enough data
8.6
683
Not enough data
8.1
664
Agentic AI - Enterprise IT Management
Not enough data
7.3
153
Not enough data
7.3
149
Not enough data
7.3
151
Not enough data
7.0
149
Not enough data
7.0
148
Not enough data
6.9
146
Not enough data
7.0
147
Categories
Categories
Shared Categories
Datto RMM and NinjaOne are categorized as Remote Monitoring & Management (RMM), Patch Management, Remote Support, and Endpoint Management
Unique Categories
Datto RMM has no unique categories
NinjaOne is categorized as Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.3%
Computer & Network Security
23.9%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.3%
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.1%
Discussions
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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