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Compare Datto RMM and NinjaOne 
Featured Products
At a Glance
Market Segments
Small-Business (62.8% of reviews)
Mid-Market (49.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Datto RMM
Star Rating
(726)4.5 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMNinjaOne
Star Rating
(3,698)4.7 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate the ability to quickly run scripts and PowerShell commands without needing to log onto endpoints, making daily tasks more efficient.
- According to verified reviews, Datto RMM offers solid organizational features, particularly for Managed Service Providers (MSPs). Users highlight the ability to assign devices to different sites, allowing for better management of multiple clients, which is a significant advantage for those in the MSP space.
- Reviewers mention that NinjaOne's implementation process is notably quick and straightforward. New users have found the onboarding wizard helpful, which contributes to a smoother transition and faster productivity compared to Datto RMM, where some users have reported a more complex setup experience.
- Users say that NinjaOne's support quality is a standout feature, with many noting the responsiveness and helpfulness of the support team. This is contrasted with Datto RMM, where users have expressed some concerns about the quality of support, indicating room for improvement in this area.
- G2 reviewers highlight NinjaOne's robust feature set, which includes advanced asset management capabilities. Users find it easy to generate detailed usage reports for project meetings, enhancing their ability to make informed recommendations, while Datto RMM users appreciate its customization options but feel it lacks some of the depth found in NinjaOne.
- According to recent feedback, NinjaOne's remote support capabilities are highly rated, with users enjoying features like fast connections and effective session recording. In comparison, while Datto RMM provides remote management tools, some users feel that its performance in this area does not match the efficiency and reliability of NinjaOne.
Pricing
Entry-Level Pricing
Datto RMM
No pricing availableNinjaOne
No pricing availableFree Trial
Datto RMM
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.9
653
9.0
3,512
Ease of Use
8.9
698
9.1
3,547
Ease of Setup
8.8
606
9.1
3,327
Ease of Admin
8.9
501
9.1
3,055
Quality of Support
8.5
591
9.1
3,371
Has the product been a good partner in doing business?
9.0
474
9.4
2,988
Product Direction (% positive)
9.1
651
9.7
3,470
Features by Category
Administration
Not enough data
8.2
657
Not enough data
8.7
690
Not enough data
8.2
689
Service Desk
Not enough data
8.1
684
Not enough data
7.9
655
Not enough data
7.7
634
Management
Not enough data
8.3
622
Not enough data
9.0
628
Not enough data
8.7
604
Not enough data
8.8
606
Not enough data
8.4
585
Functionality
Not enough data
7.6
619
Not enough data
8.5
613
Not enough data
8.9
644
Not enough data
8.9
659
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
Not enough data
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Management
Not enough data
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Compliance
Not enough data
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
365
Not enough data
8.5
345
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Management
Not enough data
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
9.1
548
9.3
2160
|
Verified
8.8
34
8.7
561
7.9
30
8.1
449
Monitoring and Management
9.2
545
9.3
2137
|
Verified
8.5
534
8.4
1868
8.5
531
8.7
1981
|
Verified
8.6
536
9.0
2164
|
Verified
8.5
30
8.3
474
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
31
8.5
468
Service Management
8.8
535
9.2
2070
|
Verified
8.3
31
8.1
451
7.2
32
7.3
483
Agentic AI - Remote Monitoring & Management (RMM)
7.2
29
7.3
479
6.9
28
7.0
462
7.4
28
7.2
464
7.0
27
6.9
453
6.7
25
6.8
453
6.7
25
6.9
454
6.7
26
7.0
450
Scope
Not enough data
8.7
412
Not enough data
8.8
428
Security
Not enough data
8.5
421
Not enough data
8.3
389
Not enough data
7.4
380
Management
Not enough data
8.8
410
Not enough data
8.7
408
Not enough data
8.7
397
Not enough data
8.7
399
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Monitoring - Network Monitoring
Not enough data
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
7.0
238
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Network Performance - Network Monitoring
Not enough data
6.9
239
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Agentic AI - Network Monitoring
Not enough data
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1151
Not enough data
8.8
1137
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1054
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1114
Not enough data
8.7
1036
Not enough data
8.1
995
Not enough data
8.2
1046
Administration
8.7
475
9.2
1626
8.3
476
8.7
1552
7.2
457
7.8
1416
8.5
468
9.2
1631
8.5
462
8.9
1497
8.7
470
8.8
1544
Maintenance
9.1
473
9.2
1617
7.1
446
7.7
1326
Communication
8.0
461
7.9
1396
6.0
433
Feature Not Available
5.9
430
Feature Not Available
6.5
433
7.2
1299
Security
7.8
440
8.3
1345
8.1
448
8.4
1376
Device Support
6.1
439
7.6
1351
7.6
448
8.4
1429
7.7
448
8.4
1411
Performance
8.2
458
8.2
1498
Functionality
Not enough data
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Performance
Not enough data
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Generative AI
7.0
265
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
91
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.9
82
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
441
Operating System
Not enough data
9.2
527
Not enough data
8.1
501
Not enough data
8.3
478
Management
Not enough data
8.5
485
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Security
Not enough data
8.5
456
Not enough data
8.6
464
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
726
Platform
Not enough data
7.8
699
Not enough data
9.1
783
Not enough data
8.2
679
Not enough data
8.5
736
Not enough data
8.3
706
Security
Not enough data
8.7
741
Not enough data
9.2
811
Not enough data
7.6
672
Not enough data
8.7
710
Not enough data
8.2
682
Agentic AI - Enterprise IT Management
Not enough data
7.4
162
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Categories
Categories
Shared Categories
Datto RMM and NinjaOne are categorized as Remote Monitoring & Management (RMM), Patch Management, Remote Support, and Endpoint Management
Unique Categories
Datto RMM has no unique categories
NinjaOne is categorized as Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.5%
Computer & Network Security
23.8%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.2%
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.7%
Discussions
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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