# Datto RMM vs NinjaOne Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate the ability to quickly run scripts and PowerShell commands without needing to log onto endpoints, making daily tasks more efficient.
- **According to verified reviews** , Datto RMM offers solid organizational features, particularly for Managed Service Providers (MSPs). Users highlight the ability to assign devices to different sites, allowing for better management of multiple clients, which is a significant advantage for those in the MSP space.
- **Reviewers mention** that NinjaOne's implementation process is notably quick and straightforward. New users have found the onboarding wizard helpful, which contributes to a smoother transition and faster productivity compared to Datto RMM, where some users have reported a more complex setup experience.
- **Users say** that NinjaOne's support quality is a standout feature, with many noting the responsiveness and helpfulness of the support team. This is contrasted with Datto RMM, where users have expressed some concerns about the quality of support, indicating room for improvement in this area.
- **G2 reviewers highlight** NinjaOne's robust feature set, which includes advanced asset management capabilities. Users find it easy to generate detailed usage reports for project meetings, enhancing their ability to make informed recommendations, while Datto RMM users appreciate its customization options but feel it lacks some of the depth found in NinjaOne.
- **According to recent feedback** , NinjaOne's remote support capabilities are highly rated, with users enjoying features like fast connections and effective session recording. In comparison, while Datto RMM provides remote management tools, some users feel that its performance in this area does not match the efficiency and reliability of NinjaOne.



| | Datto RMM | NinjaOne | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 739 | 4,192 | 
| **Largest Market Segment** | Small-Business (62.5% of reviews) | Mid-Market (49.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Datto RMM

Pros:
- Ease of Use (82 reviews)
- Automation (60 reviews)

Cons:
- Remote Access Issues (42 reviews)
- Slow Performance (25 reviews)

### NinjaOne

Pros:
- Ease of Use (1559 reviews)
- Features (980 reviews)

Cons:
- Missing Features (792 reviews)
- Limited Features (450 reviews)

---
## Ratings Comparison
| Rating | Datto RMM | NinjaOne | 
|---|---|---|
  | **Meets Requirements** | 8.9 (663 reviews) | 9.0 (3925 reviews) | 
  | **Ease of Use** | 8.9 (708 reviews) | 9.1 (3965 reviews) | 
  | **Ease of Setup** | 8.8 (616 reviews) | 9.1 (3724 reviews) | 
  | **Ease of Admin** | 8.9 (505 reviews) | 9.1 (3077 reviews) | 
  | **Quality of Support** | 8.4 (600 reviews) | 9.1 (3763 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (478 reviews) | 9.4 (3010 reviews) | 
  | **Product Direction (% positive)** | 9.1 (657 reviews) | 9.7 (3810 reviews) | 

---
## Pricing

### Datto RMM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 829 |

#### Administration

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Change Management** | Not enough data | 8.2 (669 reviews) | 
| **Asset Management** | Not enough data | 8.8 (712 reviews) | 
| **Reports & Analytics** | Not enough data | 8.2 (713 reviews) | 

#### Service Desk

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Help Desk** | Not enough data | 8.1 (705 reviews) | 
| **Incident Reports** | Not enough data | 7.9 (664 reviews) | 
| **Process Workflow** | Not enough data | 7.7 (640 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Reporting** | Not enough data | 8.3 (634 reviews) | 
| **Administration Console** | Not enough data | 9.0 (636 reviews) | 
| **Access Management** | Not enough data | 8.7 (611 reviews) | 
| **Asset Management** | Not enough data | 8.8 (611 reviews) | 
| **Policy Dictation** | Not enough data | 8.4 (589 reviews) | 

#### Functionality

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Ticketing System** | Not enough data | 7.6 (632 reviews) | 
| **Performance Logging** | Not enough data | 8.5 (622 reviews) | 
| **Alerting** | Not enough data | 8.9 (662 reviews) | 
| **Automation** | Not enough data | 9.0 (678 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (176 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (172 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (173 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (171 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (170 reviews) | 
| **Decision Making** | Not enough data | 6.8 (168 reviews) | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 402 |

#### Compatibility 

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **File Server Backup** | Not enough data | 8.8 (359 reviews) | 
| **Database Server Backup** | Not enough data | 8.2 (303 reviews) | 
| **Virtual Machines** | Not enough data | 8.4 (323 reviews) | 
| **Repository Models** | Not enough data | 8.3 (287 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.4 (303 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (302 reviews) | 
| **Remote Backup** | Not enough data | 8.9 (339 reviews) | 
| **Activity Monitoring** | Not enough data | 9.2 (357 reviews) | 

#### Compliance

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Security Standards** | Not enough data | 8.8 (300 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.4 (283 reviews) | 
| **Data Deduplication** | Not enough data | Feature Not Available | 

#### Agentic AI - Server Backup

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (66 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (65 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (65 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (64 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (64 reviews) | 
| **Decision Making** | Not enough data | 7.5 (65 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 438 |

#### Functionality

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.3 (90 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (348 reviews) | 
| **Remote Backup** | Not enough data | 9.0 (383 reviews) | 
| **Versioning** | Not enough data | 8.5 (353 reviews) | 
| **Mobile Backup Application** | Not enough data | Feature Not Available | 

#### Compatibility 

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Disk Backup** | Not enough data | Feature Not Available | 
| **Local Backup** | Not enough data | 8.6 (353 reviews) | 
| **Storage Formats** | Not enough data | 8.3 (330 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (333 reviews) | 
| **Security Standards** | Not enough data | 8.8 (337 reviews) | 
| **Encrypted Storage** | Not enough data | 8.7 (334 reviews) | 

#### Agentic AI - Online Backup

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.9/10 | 564 |
| **NinjaOne** | 8.1/10 | 2686 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Device Management** | 9.1 (552 reviews) | 9.3 (2423 reviews) ✓ Verified | 
| **Asset Management** | 8.8 (36 reviews) | 8.8 (648 reviews) | 
| **ITIL Policy Compliance** | 7.9 (30 reviews) | 8.2 (465 reviews) | 

#### Monitoring and Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Remote Monitoring** | 9.2 (549 reviews) | 9.4 (2369 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (534 reviews) | 8.4 (1919 reviews) | 
| **Application Deployment** | 8.5 (534 reviews) | 8.7 (2100 reviews) ✓ Verified | 
| **Patch Management** | 8.6 (542 reviews) | 9.1 (2382 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (30 reviews) | 8.4 (513 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Workflow Management** | 8.7 (31 reviews) | 8.6 (497 reviews) | 

#### Service Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Remote Access** | 8.8 (543 reviews) | 9.2 (2267 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | 8.3 (32 reviews) | 8.1 (465 reviews) | 
| **Ticketing** | 7.3 (33 reviews) | 7.6 (550 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (30 reviews) | 7.5 (512 reviews) | 
| **Multi-step Planning** | 6.9 (28 reviews) | 7.0 (467 reviews) | 
| **Cross-system Integration** | 7.4 (28 reviews) | 7.2 (478 reviews) | 
| **Adaptive Learning** | 7.0 (27 reviews) | 6.9 (459 reviews) | 
| **Natural Language Interaction** | 6.7 (25 reviews) | 6.8 (457 reviews) | 
| **Proactive Assistance** | 6.7 (25 reviews) | 7.0 (463 reviews) | 
| **Decision Making** | 6.7 (26 reviews) | 7.0 (459 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 492 |

#### Scope

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.7 (422 reviews) | 
| **Multi-OS Support** | Not enough data | 8.8 (445 reviews) | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.5 (440 reviews) | 
| **Endpoint Protection** | Not enough data | 8.3 (401 reviews) | 
| **Remote Wiping** | Not enough data | 7.4 (388 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Device Enrollment** | Not enough data | 8.9 (426 reviews) | 
| **Device Configuration** | Not enough data | 8.7 (424 reviews) | 
| **Device Compliance** | Not enough data | 8.7 (410 reviews) | 
| **Usage Information** | Not enough data | 8.7 (408 reviews) | 
| **Data Separation** | Not enough data | 7.8 (373 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (170 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (169 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (167 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (165 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (169 reviews) | 
| **Decision Making** | Not enough data | 7.2 (169 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.3/10 | 761 |

#### Functionality

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 8.8 (685 reviews) | 
| **Alerting** | Not enough data | 9.0 (718 reviews) | 
| **Improvement Suggestions** | Not enough data | 8.0 (613 reviews) | 
| **Multi-Network Capability** | Not enough data | 8.8 (610 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Feature Not Available | 
| **Automated Network Discovery** | Not enough data | Feature Not Available | 
| **Real-Time Monitoring** | Not enough data | 8.4 (275 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Performance Baseline** | Not enough data | 8.2 (568 reviews) | 
| **Data Visualization** | Not enough data | 8.2 (582 reviews) | 
| **Path Analysis** | Not enough data | 7.6 (535 reviews) | 

#### Analytics - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Feature Not Available | 
| **Packet & Flow Analysis** | Not enough data | 6.9 (237 reviews) | 

#### Security - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Feature Not Available | 
| **Zero Trust and Identity Management** | Not enough data | Feature Not Available | 
| **Integrated Network Security** | Not enough data | Feature Not Available | 

#### Network Performance - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Feature Not Available | 
| **Automated Tasks Routing** | Not enough data | Feature Not Available | 

#### AI Automation - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Feature Not Available | 
| **Self-Healing Networks** | Not enough data | Feature Not Available | 
| **Predictive Network Maintenance** | Not enough data | Feature Not Available | 

#### Agentic AI - Network Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 603 |

#### Monitoring

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.2 (565 reviews) ✓ Verified | 
| **Timely Alerts** | Not enough data | 9.2 (563 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 8.5 (508 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 7.2 (199 reviews) | 

#### Management Tools

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.3 (500 reviews) | 
| **Standardization** | Not enough data | 8.7 (510 reviews) ✓ Verified | 
| **Lifecycle Visualization** | Not enough data | 8.5 (487 reviews) ✓ Verified | 

#### Generative AI

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Incident Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (96 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (95 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (95 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (94 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (94 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (93 reviews) | 
| **Decision Making** | Not enough data | 7.5 (92 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 1286 |

#### Asset Inventory

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 9.0 (1180 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.8 (1160 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.7 (1024 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.4 (292 reviews) | 
| **Asset Discovery** | Not enough data | 8.2 (1065 reviews) | 

#### Generative AI

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Asset Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (238 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (226 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (223 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (222 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (218 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (223 reviews) | 
| **Decision Making** | Not enough data | 7.1 (221 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.1 (1148 reviews) | 
| **Asset Policy Management** | Not enough data | 8.7 (1047 reviews) | 
| **Risk Management** | Not enough data | 8.1 (1003 reviews) | 
| **Integrations** | Not enough data | 8.2 (1065 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.7/10 | 483 |
| **NinjaOne** | 8.4/10 | 1968 |

#### Administration

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Screen Sharing** | 8.7 (475 reviews) | 9.2 (1710 reviews) | 
| **File Sharing** | 8.3 (476 reviews) | 8.7 (1602 reviews) | 
| **Session Recording** | 7.2 (456 reviews) | 7.8 (1416 reviews) | 
| **Unattended Remote Access** | 8.5 (467 reviews) | 9.2 (1707 reviews) | 
| **Multi - Session Handling** | 8.5 (462 reviews) | 8.9 (1518 reviews) | 
| **Multi-Monitor Support** | 8.6 (470 reviews) | 8.8 (1582 reviews) | 

#### Maintenance

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Remote Reboot** | 9.1 (473 reviews) | 9.2 (1716 reviews) | 
| **Remote Printing** | 7.1 (445 reviews) | 7.7 (1330 reviews) | 

#### Communication 

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Text Chat** | 8.0 (461 reviews) | 7.9 (1417 reviews) | 
| **VoIP** | 6.0 (432 reviews) | Feature Not Available | 
| **Video Conference Call** | 5.9 (429 reviews) | Feature Not Available | 
| **Screen Annotations** | 6.5 (432 reviews) | 7.2 (1300 reviews) | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Data Encryption** | 7.8 (440 reviews) | 8.3 (1353 reviews) | 
| **Compliance** | 8.1 (448 reviews) | 8.4 (1387 reviews) | 

#### Device Support

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Mobile Device Access** | 6.1 (438 reviews) | 7.6 (1358 reviews) | 
| **Multi-Platform Support** | 7.6 (448 reviews) | 8.4 (1457 reviews) | 
| **Cross-Platform** | 7.7 (448 reviews) | 8.4 (1431 reviews) | 

#### Performance

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Reporting** | 8.2 (458 reviews) | 8.2 (1523 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 358 |

#### Functionality 

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.9 (330 reviews) | 
| **OS Boot Recovery** | Not enough data | 7.9 (294 reviews) | 
| **Bootable Disk** | Not enough data | 8.1 (297 reviews) | 
| **Online Restore** | Not enough data | 8.6 (318 reviews) | 

#### Performance

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 8.8 (319 reviews) | 
| **Unlimited Backup** | Not enough data | 8.5 (306 reviews) | 
| **Deduplication** | Not enough data | Feature Not Available | 
| **Lag Free Operation** | Not enough data | 8.6 (307 reviews) | 

#### Agentic AI - PC Backup

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (91 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (90 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (88 reviews) | 
| **Decision Making** | Not enough data | 7.1 (89 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | 7.0/10 | 265 |
| **NinjaOne** | N/A | N/A |

#### Generative AI

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **AI Text Summarization** | 7.0 (264 reviews) | Feature Not Available | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.5/10 | 249 |

#### Management and Discovery - IT Documentation

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Search and Indexing** | Not enough data | 8.4 (221 reviews) | 
| **Version Control** | Not enough data | 8.3 (219 reviews) | 
| **Access and Permissions** | Not enough data | 8.7 (222 reviews) | 

#### Operations - IT Documentation

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (223 reviews) | 
| **Automation** | Not enough data | 8.9 (235 reviews) | 
| **Reporting** | Not enough data | 8.4 (225 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 134 |

#### Generative AI - Autonomous Endpoint Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Behavioral Analysis** | Not enough data | 7.1 (66 reviews) | 
| **Adaptive** | Not enough data | 7.3 (69 reviews) | 
| **Predictive** | Not enough data | 7.3 (67 reviews) | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Patch Management** | Not enough data | 8.9 (121 reviews) | 
| **Oversees** | Not enough data | 8.2 (77 reviews) | 
| **Self-Healing** | Not enough data | 8.0 (77 reviews) | 
| **Centralized Dashboard** | Not enough data | 9.1 (109 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### System Control

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 627 |

#### Platform - Mobile Device Management (MDM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (458 reviews) | 

#### Operating System

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.2 (594 reviews) | 
| **Apple Support** | Not enough data | 8.1 (554 reviews) | 
| **Android Support** | Not enough data | 8.4 (525 reviews) | 

#### Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.7 (542 reviews) | 
| **Applications Consolidation** | Not enough data | 8.3 (477 reviews) | 
| **Whitelist** | Not enough data | 8.4 (477 reviews) | 
| **Blacklist** | Not enough data | 8.3 (469 reviews) | 
| **Usage Information** | Not enough data | 8.5 (484 reviews) | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (492 reviews) | 
| **Security** | Not enough data | 8.6 (501 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (147 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (142 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (145 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (143 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (139 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (143 reviews) | 
| **Decision Making** | Not enough data | 7.7 (139 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Knowledge Base

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Datto RMM** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 964 |

#### Analysis

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.2 (761 reviews) | 

#### Platform

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.8 (714 reviews) | 
| **Remote Access** | Not enough data | 9.1 (880 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.2 (689 reviews) | 
| **Asset Tracking** | Not enough data | 8.6 (774 reviews) | 
| **IT Knowledge Management** | Not enough data | 8.3 (730 reviews) | 

#### Security

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 8.8 (790 reviews) | 
| **Patch Management** | Not enough data | 9.2 (890 reviews) | 
| **Disaster Recovery** | Not enough data | 7.7 (684 reviews) | 
| **Service Management** | Not enough data | 8.7 (740 reviews) | 
| **Workflow Management** | Not enough data | 8.2 (695 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Datto RMM | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (170 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (155 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (159 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (154 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (152 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (156 reviews) | 
| **Decision Making** | Not enough data | 7.0 (152 reviews) | 

---
## Categories
**Shared Categories (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


**Unique to NinjaOne (12):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Datto RMM | NinjaOne | 
|---|---|---|
| **Small-Business** | 62.5% | 43.4% | 
| **Mid-Market** | 33.5% | 49.3% | 
| **Enterprise** | 4.0% | 7.2% | 

### By Industry

#### Datto RMM

- **Information Technology and Services:** 44.4%
- **Computer & Network Security:** 23.8%
- **Computer Networking:** 2.2%
- **Manufacturing:** 2.1%
- **Hospital & Health Care:** 2.1%
- **Financial Services:** 1.8%
- **Consulting:** 1.7%
- **Accounting:** 1.5%
- **Construction:** 1.5%
- **Computer Hardware:** 1.2%
- **Other:** 17.7%

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.4%
- **Hospital & Health Care:** 3.9%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.9%
- **Construction:** 2.6%
- **Financial Services:** 2.2%
- **Retail:** 2.2%
- **Consulting:** 1.8%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

---
## Alternatives

### Alternatives to Datto RMM

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3842 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1093 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (121 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (544 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (492 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1081 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1006 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (347 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (448 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (261 reviews)

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1093 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3842 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (544 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (448 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (121 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1006 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (131 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (228 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1323 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1320 reviews)

---
## Top Discussions

### Datto RMM

- Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments
  > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..."
- Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments
  > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..."

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-ninjaone)