---
title: Huntress Managed ITDR Reviews
meta_title: 'Huntress Managed ITDR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 117 reviews by the users' company size, role or industry
  to find out how Huntress Managed ITDR works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 117
  scale: '5'
date_modified: '2026-09-24'
parent_category:
  name: System Security
  url: https://www.g2.com/categories/system-security
---


# Huntress Managed ITDR Reviews
**Vendor:** Huntress Labs  
**Category:** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 117  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About Huntress Managed ITDR
Huntress Managed ITDR is a fully managed identity threat detection and response (ITDR) solution that pairs continuous identity monitoring across Microsoft 365 and Google Workspace with a 24/7, human-staffed Security Operations Center (SOC). Built for managed service providers (MSPs) and small to mid-sized businesses (SMBs) with limited in-house identity security expertise, it detects identity-based threats such as credential compromise, privilege escalation, and lateral movement, and pairs automated behavioral analysis with expert analysts who investigate and respond to identity incidents in real time. Huntress Managed ITDR reduces dwell time on compromised accounts through rapid detection and remediation, giving lean IT and security teams enterprise-grade identity protection without the overhead of building an in-house identity security team. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization&#39;s digital identities safe, even as attackers develop sneakier tactics.



## Huntress Managed ITDR Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users value the **continuous monitoring** of Huntress Managed ITDR, enabling quick detection of threats without additional overhead. (17 reviews)
- Users value the **easy integrations** of Huntress Managed ITDR, enhancing efficiency and security across multiple platforms. (11 reviews)
- Users value the **reliability** of Huntress Managed ITDR, ensuring continuous protection and quick detection of threats. (10 reviews)
- Users value the **clear visibility and actionable alerts** Huntress Managed ITDR provides for identity-based threats. (9 reviews)
- Users praise the **rapid and responsive customer support** of Huntress Managed ITDR, enhancing overall satisfaction and efficiency. (8 reviews)
- Users find Huntress Managed ITDR&#39;s **deployment ease** impressive, facilitating quick setup and seamless integration. (8 reviews)
- Users appreciate the **ease of use** of Huntress Managed ITDR, making threat management efficient and effective. (8 reviews)
- Protection Efficiency (8 reviews)
- Users love the **easy setup** of Huntress Managed ITDR, making it simple to implement and use effectively. (8 reviews)
- 24/7 Availability (6 reviews)

**What users dislike:**

- Users report **inadequate detection** of failed login attempts, limiting proactive responses to security threats. (3 reviews)
- Users desire **greater control and customization** in the management console for enhanced functionality and flexibility. (3 reviews)
- Users find the **pricing to be high** since costs accumulate with each user, impacting overall affordability. (2 reviews)
- Users note occasional **false positives** triggered by VPN usage or incorrect location data, but overall security is prioritized. (2 reviews)
- Users report an **inefficient alert system** , lacking crucial details and failing to detect key security threats promptly. (2 reviews)
- Limited Features (2 reviews)
- Users note the **limited integration options** , which hampers workflow and complicates case resolution with external systems. (2 reviews)
- Slow Performance (2 reviews)
- Users find the **UI confusing** , especially when navigating approvals and exceptions, leading to a clumsy experience. (2 reviews)
- Access Restrictions (1 reviews)

## Huntress Managed ITDR Reviews
  ### 1. Huntress SOC Went Above and Beyond During a Real Compromise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberto F. | Operations Engineer, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 23, 2026

**What do you like best about Huntress Managed ITDR?**

The standout moment for us was when one of our accounts was compromised right after our trial period had ended. Despite the trial being over, the Huntress SOC team stepped in anyway — they detected the compromise, disabled the affected account, and handled remediation without us having to escalate or negotiate access first. That level of follow-through, even outside a paid engagement, said a lot about how they operate. It gave us real confidence that during an active incident, we'd have people actually watching and acting, not just a dashboard full of alerts we'd have to triage ourselves.

**What do you dislike about Huntress Managed ITDR?**

Limited customization. detection logic is largely Huntress-managed; less flexibility to write your own rules compared to something like MDE custom detections.
Critical alerts get fast, hands-on attention from the SOC, but lower-severity alerts don't always get the same level of follow-up.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR gives us 24/7 eyes on identity threats that our small IT team can't watch around the clock on our own. The biggest benefit has been having an actual SOC team validate and act on suspicious activity instead of just generating alerts we'd have to triage ourselves — that was proven out directly when they caught and remediated a compromised account even after our trial had ended.

  ### 2. Effortless Monitoring with Exceptional Alerting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven T. | Service Desk Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2026

**What do you like best about Huntress Managed ITDR?**

I really appreciate the alerting from Huntress Managed ITDR. It's very informative and provides simple explanations along with proposed solutions that aren't overwhelming. This really helps our level one techs understand what to do in case of a threat or breach. The 24/7 SOC is incredibly valuable because it means we don't have to investigate ourselves; the Hunter SOC handles it. This takes preventative measures or gives us detailed alerting on actions needed to protect our clients. Pairing RTDR with the Microsoft 365 Log Analyzer really enhances the threat landscape and helps protect our clients, plus it gives us time back since we're not managing it all ourselves. The initial setup was also very easy, with the Huntress team helping onboard us and providing training, which I found very useful.

**What do you dislike about Huntress Managed ITDR?**

There's nothing that I can see being improved with Huntress Managed ITDR. Just continuously maybe enhancing their Microsoft 365 changes that Microsoft are making would be good if they can notify us on that.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR solves our monitoring and SOC solution, providing preventative measures for Microsoft 365 environments. It offers informative alerts with simple explanations, helping our level one techs understand threats and breaches. It also saves us time by managing client environments, ensuring protection and continuous monitoring.

  ### 3. Easy Setup, Needs Improved Identity Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jeffery L. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 22, 2026

**What do you like best about Huntress Managed ITDR?**

I like the visual map; it's great for understanding how things are laid out. Huntress Managed ITDR definitely offers an easier and more encompassing interface compared to Native Microsoft Arts. It's simple to set up, with a quick, literally five-minute setup. Just four or five clicks, and we're done, which I think is perfect. It's also already picked up a couple of issues like impossible travel, just from the way it presents the information.

**What do you dislike about Huntress Managed ITDR?**

I find it problematic that there's no way to cancel somebody's access or revoke it easily. Also, identifying identities without MFA and printing that list is not possible, which would be nice to have. It would be helpful if there were new actions right from the screen to enable MFA when it's disabled, instead of having to navigate elsewhere. The boards could be more functional; when something risky is detected, it should take me directly to where I can address it, like turning MFA on or off. Additionally, it'd be beneficial if the system could identify risky applications from the list I have.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I find Huntress Managed ITDR makes managing unwanted access clear and easy with its visual map. It’s an easier, more encompassing interface compared to native Microsoft tools, and it quickly identified issues like impossible travel.

  ### 4. Reassuring Identity Monitoring with Excellent Support and Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa V. | SENIOR CONSULTANT/HELP DESK COORDINATOR, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 17, 2026

**What do you like best about Huntress Managed ITDR?**

It’s reassuring to know that someone is watching over all identities. This has proven itself time and again for both our clients and our own team. The support is consistently excellent, and the reporting is also great.

**What do you dislike about Huntress Managed ITDR?**

I wish there was a way to export the timeline report so we don't have to manually create our own incident report. If they had a way to export it, that would be even better. I copy paste right now but an export function would be great for all the reporting.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Protecting identities and keeping everyone safe. I love that they immediately revoke the user session and disable the identity. We get text messages and phone calls all at the same time so we can remediate these incidents which would normally cause down time for everyone and spread if they weren't there to stop it.  All are always fully remediated in less than an hour.

  ### 5. 24/7 Identity Security Made Effortless with Huntress

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 11, 2026

**What do you like best about Huntress Managed ITDR?**

I really like the combination of automated incident response and human-led threat hunting that Huntress Managed ITDR provides. It gives us enterprise-grade 24/7 identity security without needing to build our own SOC. The automation ensures immediate containment when a credential compromise happens, while human threat hunters investigate to eliminate false positives. This approach protects our clients around the clock without overwhelming our internal team. Additionally, the initial setup was extremely easy, with M365 integration using a quick OAuth consent process and local AD setup involving just deploying the standard agent.

**What do you dislike about Huntress Managed ITDR?**

I think Huntress Managed ITDR could improve by expanding its native integrations beyond just Microsoft platforms to include others like Google Workspace and Okta. This would give our team complete identity visibility. In terms of reporting, I'd appreciate more customizable options for executive-level reports, like white-labeled PDF quarterly business review reports that include executive risk scores and trend graphs. This enhancement would save us hours when demonstrating value to our clients.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR protects our clients from credential theft, MFA fatigue, and unauthorized identity changes, giving us 24/7 SOC support without the need to monitor logs ourselves. It combines automation and human threat hunting to ensure around-the-clock safety, freeing our team from technical noise.

  ### 6. Top-Tier Threat Detection and Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick A. | IT Support Technician, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 21, 2026

**What do you like best about Huntress Managed ITDR?**

I like that Huntress Managed ITDR adds an extra layer of defense and notification that we can't see or get notified on day to day, creating a defense in-depth mechanism for our 365 environments. The platform's setup is simple, and having onboarding with the actual Huntress team is great. It's comforting to know there's a trained organization and staff looking after our client's identity, especially since we generally don't as much threat hunting capabilities due to resources. The inclusion of both AI and actual live human analysts helps ensure our environment is protected, notifying us of potential red flags and even blocking accounts deemed breached on our behalf. It makes us feel comfortable when we're not online, knowing our systems are in capable hands. The platform works great overall.

**What do you dislike about Huntress Managed ITDR?**

There's a bit of fine tuning when you first set up a new organization, which is mainly just more than likely just 365 identity side of things.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR solves identity management issues for our clients, offers an unseen layer of defense in our 365 environments, provides 24/7 threat monitoring, and our smaller team benefits from Huntress's AI and human analysts for effective protection.

  ### 7. Automated ITDR Lockouts and Clear Next Steps Keep Users Secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick M. | L2 Network Technician, Information Technology and Services, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 05, 2026

**What do you like best about Huntress Managed ITDR?**

The most helpful part of ITDR, in my experience, is the automated security measures that lock out users when an incident occurs. Huntress also provides clear feedback on the next steps to take, helping ensure the user stays secure.

**What do you dislike about Huntress Managed ITDR?**

The least helpful thing about ITDR is that it can make some clients less likely to pay attention to phishing emails, since they know that if they make a mistake, the service will stop the attack.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

ITDR has been a big help for our help desk. If a client gets compromised, ITDR automatically blocks the attack and alerts us—sometimes before the end user even has any idea what happened. That means we can respond faster, resolve issues more quickly, and it also helps boost our clients’ confidence in us.

  ### 8. Clean, Fast Multi-Tenant Visibility with Quick Microsoft Defender Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 20, 2026

**What do you like best about Huntress Managed ITDR?**

I like being able to view all tenant information in one place, instead of having to log in to each tenant individually. The interface also feels cleaner and easier to navigate than the Microsoft Security portal.

I primarily use Microsoft Defender, which is Huntress' primary integration, so that made setup very quick and painless.

The platform pulls information relatively quickly, and doesn't seem to have much of a hit on performance.

I do wish that there wasn't a 50 unit minimum, as it can be pricey for newer service providers, such as myself, that may not have that sort of demand.

Onboarding is quick and painless, and the support/account management team is always quick to respond.

I have yet to use any of the Huntress AI features, but that's something I plan on playing around with in the future, Artificial Intelligence/Automation is the future.

**What do you dislike about Huntress Managed ITDR?**

The only complaint I have is the 50 unit/license minimum. It would be nice to have exceptions made for newer service providers that may not have that demand yet...

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I'm a one man shop, and Huntress makes it quick and easy to view everything in one place. Also, having the managed team is great for small MSPs without the capacity to do it all themselves.

  ### 9. Simple UI, Easy M365 Setup, and Fast Detection Performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric v. | CTO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 04, 2026

**What do you like best about Huntress Managed ITDR?**

The UI is simple to understand, the integration with M365 is super simple to setup. This makes the onboarding of new customers super simple, login with your global admin account and approve. The detection performance is super quick. The pricing tiers are nice and you can easily safe money but committing to a higher tier.

**What do you dislike about Huntress Managed ITDR?**

The email templates are inconsistent in the entire platform.

Not yet seen an artificial intelligence agents to help you understand warnings better or help you with solving preventing the next issue

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Breach accounts or Enterprise apps with in the Microsoft 365 tenants. 
It is also blocking malicious sign-in

  ### 10. ITDR for the Masses - Huntress!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 27, 2026

**What do you like best about Huntress Managed ITDR?**

So far the ease of use in onboarding has been a real plus. Having alerts for suspicious logins has also been an eye opener for us and the cost was very reasonable for our environment. We've been using it for a few months and looking forward to seeing the results in the future with it's analytics and AI functionality.

**What do you dislike about Huntress Managed ITDR?**

So far we've only used it for a couple of months so it may be too early to tell. Wish there was a little more customization if possible, but we'll know if this is an issue or not in the future.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

They help us keep “eyes on” our environments 24/7 by monitoring them for us. That’s a huge benefit, because it lets us focus on other items that need more attention instead of constantly watching a screen and monitoring logs.

  ### 11. Responsive Team, Trusted Insights, and Stronger Customer Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 27, 2026

**What do you like best about Huntress Managed ITDR?**

The Huntress team is responsive and quick to investigate, and the information they provide is trusted and reliable. Having Huntress helps keep our customers safer, reduces investigation time, and improves our overall productivity.

**What do you dislike about Huntress Managed ITDR?**

I haven't found much that I dislike about the product yet.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It significantly reduces the time we spend investigating and resolving issues related to compromised accounts. It gives both us and our customers peace of mind, knowing that if an account is compromised, access will be revoked almost immediately. It also helps ensure we address everything correctly the first time.

  ### 12. Rapid Threat Detection, Needs Escalation Tweaks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ty L. | Support POD Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Thank You page:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 05, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Huntress Managed ITDR?**

I like how quickly Huntress Managed ITDR detects and intervenes when an account is compromised, usually within a few minutes. The historical alert functions are also helpful. Additionally, the initial setup was very easy.

**What do you dislike about Huntress Managed ITDR?**

They have incidents and escalations as separate areas. However, the escalations area functions quite awkwardly and requires manual involvement but isn't very intuitive. Also, if an escalation is not addressed it will hide additional escalation notifications from that client for that escalation type which is not good.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR for managing email threats and security 24/7. It solves the need for comprehensive alerting per client and quick detection of compromised accounts, usually within minutes. The historical alert functions are also helpful.

  ### 13. Huntress Delivers Actionable 24/7 EDR Triage and Big ROI for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 01, 2026

**What do you like best about Huntress Managed ITDR?**

Huntress has become one of the most valuable tools in our MSP stack. The managed EDR component is the standout feature - rather than just throwing alerts at you, the Huntress SOC team actively investigates detections and delivers actionable incident reports almost immediately. with clear remediation steps. For a small MSP team, that 24/7 human-backed triage is a genuine force multiplier.The multi-tenant portal is well thought out. Managing detections, agents, and reporting across multiple clients from a single dashboardis clean and intuitive, and the per-organisation breakdown makes it easy to stay on top of each client's posture without context-switching between separate logins. The integration into our PSA is almost immediate and seamless, and setup was smooth with no issues. We also recently deployed the ITDR package and the automated checks were compeltely extremely quickly.
From a value perspective, it punches well above its weight for the price point. Compared to trying to staff equivalent detection and response coverage internally, the ROI is obvious.

**What do you dislike about Huntress Managed ITDR?**

There isn't much to complain about. Onboarding new endpoints is straightforward, though it can take a little time to get agents fully deployed across larger client environments. Not a blocker, just something to plan for during rollout. The portal is clear, but compared to some other products, flows could use some refinement.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

As an MSP, we're responsible for the security of multiple SME clients who don't have dedicated security teams. Huntress fills that gap - giving us enterprise-grade threat detection and response at a cost that makes sense for the SME market. It's directly improved our ability to detect and contain threats that would have previously gone unnoticed, and the incident reports give us clear, client-friendly documentation when something does happen. It has already helped us with a couple of different issues at clients, some of them historical that we wouldn't have found without Huntress.

  ### 14. Must have for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 28, 2026

**What do you like best about Huntress Managed ITDR?**

I use Huntress Managed ITDR for monitoring and detecting threats across our identities, particularly focusing on identifying potential vulnerabilities and malicious activity. I like the amount of skill gap that it fills at our company. It's a bit of a fail-safe for us. Setting it up is insanely easy, just sign in, and it's done. I think Huntress Managed ITDR does a really good job of what it's supposed to do.

It integrates with all our current PSA tools and has an open API to allow for more granular control.

The UI is intuitive and straight to the point when it needs to be.

The response time when dealing with real issues is second to none. I would much rather get a call from Huntress saying that a threat has been contained than a call from a client saying they've lost data.

Pricing is a massive win for MSPs alike. It allows a premium service to be offered at a fraction of the cost.

There is always a human reviewing alerts, not just some AI automatic reply that says the same thing to adhere to SLAs. Real people, real signals. Fully investigated before you hear anything

**What do you dislike about Huntress Managed ITDR?**

In an MSP context, the security levels within the management portal are too broad (Admin is required to onboard a client into ITDR)

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It is taking the human error element out of threat hunting and allowing us to provide a premium service otherwise unachievable without follow the sun coverage

  ### 15. Bridges Microsoft tools across tenants — unlocks Business Premium value without a large SOC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek S. | Team Lead, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 30, 2026

**What do you like best about Huntress Managed ITDR?**

It bridges the gap between Microsoft's powerful tools and our actual operational capacity across multiple tenants. It allows us to fully leverage Business Premium licenses without needing a massive internal SOC

**What do you dislike about Huntress Managed ITDR?**

Several users say the management console is too simplistic and lacks deeper tuning/control, You don’t get the same level of granular rule-building or detection engineering you would in tools like Sentinel or CrowdStrike.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

What Huntress ITDR solves:Detects identity-based attacks like:
Credential theft
Session hijacking
Business Email Compromise (BEC
The Benefits for me:
I no longer blind to attacks that look like “normal logins”
Huge gap filled that Defender/EDR alone doesn’t fully cover
What Huntress ITDR solves:Monitors behavior like:
Impossible travel
VPN anomalies
Suspicious login patterns
Privilege misuse

  ### 16. Huntress Managed ITDR: Game-Changing Microsoft 365 Identity Threat Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 21, 2026

**What do you like best about Huntress Managed ITDR?**

Huntress Managed ITDR stands out for its excellent identity threat detection in Microsoft 365. It catches suspicious logins, account compromises, and rogue apps in near real-time with very few false positives. The 24/7 SOC backing it up provides clear, prioritized alerts and fast remediation guidance, which has already stopped potential breaches for us. Easy to deploy, lightweight, and the dashboard is straightforward and actionable — it’s a game-changer for closing the identity security gap.

**What do you dislike about Huntress Managed ITDR?**

The main dislike is that Huntress ITDR focuses mostly on successful logins and doesn’t currently alert on failed login attempts (e.g., password sprays blocked by Conditional Access). This means we sometimes miss early warning signs. Reporting could also be more customizable and easier to export for clients. Otherwise, it’s still excellent and the pros far outweigh these points. In addition, non-interactive logins are not tracked.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress ITDR gives us continuous, near real-time visibility and monitoring across our Microsoft 365 tenants (Entra ID, Exchange, SharePoint, Teams, etc.). Their 24/7 SOC actively hunts for and investigates these threats, sending us clear, prioritized alerts with context and recommended actions instead of raw noise.

  ### 17. Simple M365 Alerting and Easy Integration, but Misses Failed Login Detection

**Rating:** 3.5/5.0 stars

**Reviewed by:** Corbin J. | Network Security Technician, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 30, 2026

**What do you like best about Huntress Managed ITDR?**

I like how simple their alerting system is for the different M365 issues that come through. This has been extremely easy to implement and integrate into our current security layout as well, simply giving Huntress access to the M365 environment. We use this feature as often as alerts come through, and everything has been easy enough to navigate I have never had to contact support for any assistance.

**What do you dislike about Huntress Managed ITDR?**

We’ve had one main issue. After investigating a malicious URL that was clicked, we dug deeper into the users who received the email and found that ITDR does not detect failed login attempts - only successful ones. I wasn’t aware of this, and I later learned that password spray attacks had been occurring for a long time against nine users. That would have been extremely helpful to know earlier so we could have gotten ahead of the alerting and responded sooner.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

We needed a way to review and analyze suspicious behavior in the M365 environment without manually reviewing each user's sign in logs. Having huntress catch any suspicious locations, or tighten up usage locations that were overlooked has been incredibly helpful in improving our security posture.

  ### 18. Efficient, Seamless Security with Instant Alerts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 27, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Huntress Managed ITDR?**

I really like the near real-time alerting of suspicious activity in Huntress Managed ITDR, which is the most valuable component for our clients as identity issues can be addressed before any damage occurs. The retroactive evaluation of inbox rules is great for cleaning up a tenant during onboarding. I also appreciate the syncing with our PSA for billing purposes, which helps ensure we're charging clients for the service. The setup process is super simple and typically takes less than 5 minutes. Additionally, the price point of Huntress Managed ITDR makes it more marketable to our general client base.

**What do you dislike about Huntress Managed ITDR?**

We have encountered some issues with the PSA ticketing integration, however this has improved of late. It would be beneficial to see tickets consistently opened with association to the mapped PSA account, and without duplication.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to secure identities for Microsoft 365 clients, preventing undetected Business Email Compromise. It provides near real-time alerts, evaluates inbox rules retroactively, and syncs with our PSA for billing, making identity issue remediation faster and onboarding smoother.

  ### 19. Strong Identity Threat Detection Without the Noise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua S. | Service Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 24, 2026

**What do you like best about Huntress Managed ITDR?**

I like how Huntress Managed ITDR provides clear, actionable threat detection without overwhelming noise. It surfaces real identity-based threats in a way that’s easy to understand and respond to, which saves time and improves security without adding complexity.

**What do you dislike about Huntress Managed ITDR?**

The main drawback is that some advanced customization and deeper visibility options are limited compared to more complex enterprise tools, which can make it harder to tailor detections to very specific environments.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR helps detect and respond to identity-based threats like compromised accounts and unauthorized access. It benefits us by reducing risk, improving visibility into suspicious activity, and saving time with managed investigation and clear remediation guidance.

  ### 20. Effortless Integration, Robust Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darius L. | Service Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 07, 2026

**What do you like best about Huntress Managed ITDR?**

I like that Huntress Managed ITDR is very easy to implement. The reporting is really good and is very granular and detailed. It looks at all the behavior and activity with any given account or tenant and does the necessary actions before having us intervene, instead of asking us to intervene first. It's also easy to integrate in the portal, it's done by authorizing with the global admin. Pertaining to the reporting, it's really useful for account managers during their quarterly meetings with partners to show exactly what we've done on their behalf, how we help with security, and keeping them safe by showing all the incidents and how they were resolved, which basically gives them peace of mind.

**What do you dislike about Huntress Managed ITDR?**

We had a security incident where an Office 365 account was compromised, and we did not get an alert. So that's one thing that could be improved. The alerts could be improved.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to monitor security incidents. It gives us visibility and triggers alerts, automatically locking down compromised accounts 24/7, which helps us respond even if we hadn't seen the issue ourselves.

  ### 21. 24/7 Vigilance with Huntress Managed ITDR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin B. | IT Manager/Admin, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 06, 2026

**What do you like best about Huntress Managed ITDR?**

I use Huntress Managed ITDR to protect my clients as a layer of protection for their email and communications, and it's more in-depth than a traditional antivirus. It detects suspicious activities, like irregular logins, and flags them to prevent account hacks. I've had several instances where it's protected my clients and their passwords. I'm extremely pleased with Huntress Managed ITDR. It's like having an IT professional in the field 24/7, monitoring my clients' computers from three different centers globally. They protect against malicious uses and have everything covered all around. The fact that it operates 24/7 over 365 days a year and monitors threats with live people gives me peace of mind. It acts as a supplement to traditional antivirus by catching threats that might get through and monitors active directories to ensure nothing crazy happens. Since using it, I've not had to clean a virus off any computer in four years. The ITDR setup was incredibly easy, just involving adding it to Azure Active Directory. Their tool literally does my job for me every single day. With Huntress, I have much less work, making things cost-effective for my clients. I'm happy with it, as it securely manages multiple clients easily and efficiently.

**What do you dislike about Huntress Managed ITDR?**

The only downside, which isn't really that irritating, is when they lock down an account. It's because they're protecting me and my client, but it can be slightly inconvenient if the client needs to work immediately. However, once the issue is resolved, like after resetting passwords and multifactor authentication, you can release the account. Clients understand because they don't want their vital information compromised.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to protect my clients' email and communications with 24/7 threat monitoring. It flags suspicious activity and locks accounts to prevent hacks, reducing my workload and saving my clients on IT costs. It’s like having an IT professional always on guard.

  ### 22. Huntress ITDR Delivers on the Hype

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niek F. | ICT &amp; Security expert, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 16, 2026

**What do you like best about Huntress Managed ITDR?**

I’ve been using Huntress ITDR almost every day for about three months now, and I’m genuinely impressed, this tool truly delivers on its promise. I’ve seen many platforms come and go in the security landscape, often overhyped or unnecessarily complex, but Huntress is different. It’s clear, intuitive, and easy to navigate, without the clutter of endless buttons and confusing options. Implementation was smooth and straightforward, making it easy to get started without hurdles.

What really makes Huntress stand out is their customer support. During incidents, the Huntress team is incredibly quick to respond, most of the time they join within minutes to collaborate and guide you through the situation. You never feel like you’re on your own. The feature set is well-balanced too: everything you need, nothing you don’t, and all of it designed to support daily operational use. I work with the platform every day, and it remains consistently reliable.
Integration with Azure works flawlessly. When an incident is detected, Huntress automatically locks the affected account, adding an extra layer of protection without needing manual action. This seamless integration makes the whole experience even stronger.

Overall, I genuinely recommend Huntress ITDR. If you’re looking for a solution that’s powerful, easy to use, simple to implement, well‑supported, and integrates smoothly into your environment, you really don’t need to look any further.

**What do you dislike about Huntress Managed ITDR?**

The only downside I can think of is that it sometimes gets the country of an IP address wrong. This seems to happen because some IP addresses show up as multiple countries on IP lookup sites.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR solves the growing problem of identity‑based attacks, like credential theft, session hijacking, OAuth apps, and suspicious login activity. It detects these threats quickly and responds within minutes, automatically locking compromised accounts and preventing attackers from gaining persistence. This benefits me by reducing investigation time, improving security visibility in Microsoft 365/Azure, and giving me fast, expert support when incidents occur.

  ### 23. Effortless Security Enhancement with Low Noise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon H. | Information Technology System Administrator II, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 20, 2026

**What do you like best about Huntress Managed ITDR?**

I like that with Huntress Managed ITDR, they do the tuning and work on the back end, so I don't have to manage tons of rules and queries that need to be updated regularly. The level of noise is very low, and I rarely see an alert for something that isn't important. The initial setup was really simple, just a couple of clicks.

**What do you dislike about Huntress Managed ITDR?**

I wish there was some customization in alerting for specific things outside of what is built-in, although, nitpicking here, I honestly don't have a tangible use case for this. So maybe it is great the way it is.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to protect and monitor MS Entra Identities and Applications, reducing manual oversight and manpower. It handles tuning and backend work, so I avoid managing numerous rules and updates.

  ### 24. Fast Account Protection with Exceptional Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon B. | IT Project Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 02, 2026

**What do you like best about Huntress Managed ITDR?**

I like Huntress Managed ITDR for its incredible speed in locking down compromised accounts, which happens in just a few minutes or even less. This quick response saves my team from headaches and prevents potential larger problems for our organization. I also appreciate the speed and depth of reporting, and I find the console very easy to use. The initial setup was very easy and only took a few minutes.

**What do you dislike about Huntress Managed ITDR?**

I don't have any complaints at this time.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR protects my tenant from unauthorized logins, token theft, and compromised accounts. It swiftly locks compromised accounts and provides in-depth reporting, preventing potential larger issues and saving my team from headaches.

  ### 25. Responsive SOC Team Enhances ITDR Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | Vice President Of Technical Services, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 20, 2026

**What do you like best about Huntress Managed ITDR?**

I find the SOC team to be very responsive in Huntress Managed ITDR. They always catch issues before we notice them, and that's been a very effective way to monitor identity protection. Knowing that we have the support of very responsive and competent security teams makes it much easier for us to do our job as a managed service provider. The initial setup was very easy. Overall, we've been very satisfied and happy.

**What do you dislike about Huntress Managed ITDR?**

There's not a whole lot, to be honest. We've been very satisfied and happy overall.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR for monitoring customer environments and evaluating suspicious logins. It provides an extra layer of monitoring and intelligent insights, facilitating further review and making it easier for us as a managed service provider.

  ### 26. Effortless ITDR Deployment with Clear, Actionable Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob K. | Technical Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 20, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Huntress Managed ITDR?**

Identity theft is a clear threat vector to IT environments, and we found that Huntress was one of the few ITDR solutions that quickly deployed, was easy for us as an MSP to onboard and gave clarity to incidents that it found, didnt just spray out logs and alerts that are confusing. Its part of an ecosystem we are already invested in so it was a no brainer.

**What do you dislike about Huntress Managed ITDR?**

Nothing really, I wonder sometimes if the ITDR dashboard should show a bit more, but actually it showing 'Healthy' and not a lot else is what matters in reality!

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

We needed an ITDR solution in our portfolio that we (and our clients) could trust to deliver real protection, and give us clear actionable insights. Huntress as a company is ace to work with also as their support is outstanding.

  ### 27. Clear, Actionable Incident Steps That Speed Up Ticket Resolution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason D. | Client Support Specialist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 10, 2026

**What do you like best about Huntress Managed ITDR?**

The clear, actionable steps provided on incident pages are really helpful and make it easier for technicians to resolve tickets within an acceptable time frame.

**What do you dislike about Huntress Managed ITDR?**

Escalations don’t trigger new notifications if they’re closed and then reopened, which means they often aren’t addressed in a timely manner.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

The biggest benefit for us is having control over where and how users are allowed to log in. It’s also very helpful to get a notification when someone logs in in a way that isn’t against CA rules, but still goes against company policy.

  ### 28. Peace of Mind Security When You’re Not Available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 05, 2026

**What do you like best about Huntress Managed ITDR?**

A tool that provides Piece of Mind, and can be your security hands on when you might not be available.

**What do you dislike about Huntress Managed ITDR?**

The ability to provide more access to Clients is difficult to work around, especially since some of our customers have their own IT Staff who want to take care of all escalations and items themselves.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Keeping an eye on our O365 accounts and remediating any threats to our clients.

  ### 29. ITDR That Keeps Customer Accounts Secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 01, 2026

**What do you like best about Huntress Managed ITDR?**

We’ve used other security products in the past, but we’ve now consolidated most of our customers onto Huntress. ITDR helps us keep customer accounts secure, especially by flagging unwanted VPN usage or suspicious locations or credential theftetc

**What do you dislike about Huntress Managed ITDR?**

Theres not much I dislike. I would like a way for the linked PSA tickets for incidents to be able to close the Huntress Incidents if the ticket is closed. That would really help match everything up nicely

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

As an MSP managing many clients, being able to define each company’s settings for VPN use and country-based access saves us a lot of time. It also gives us clear visibility into each customer’s activity and helps us keep everyone secure.

  ### 30. Automated ITDR is a Life Saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe C. | Network Administrator - MSP, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 13, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Huntress Managed ITDR?**

What I liked best about Huntress ITDR was the automation and speed of threats being handled.  Alot of times Business Email Compromises happen over night or on a weekend when we are unable to verify right away.  Having ITDR and the automatic remediation turned on is a life saver.  Also the intergration with Office 365 is very easy to implement.  Customer Service is also quick to reply to any threats that were detected.

**What do you dislike about Huntress Managed ITDR?**

There are some false positives that it detects such as users that use a VPN or just the wrong City/State being detected by the IP, but with these types of breaches it is better to be safe than sorry.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress ITDR was a benefit to us because it prevented many Buiness Email Compromises.  We strive to get 100% MFA implemation across all our end users and even with MFA, malicious actors found ways to get around MFA.  The craftiness of hackers is on the rise and phishing emails are commonly used to get around MFA, so Huntress ITDR was a crucial piece of our security stack to protect against this.  The ability to automatically revoke the sessions and/or lock the user account was big because time is of the essence in these attacks.

  ### 31. Fast Detection and Clear Remediation Steps from Huntress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 15, 2026

**What do you like best about Huntress Managed ITDR?**

Detection and response time from Huntress. Locking down accounts and providing remediation steps for our engineers.

**What do you dislike about Huntress Managed ITDR?**

Honestly haven't found anything I dislike.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress is catching security events before we do or right at the same time. Huntress gives Peace of Mind!

  ### 32. Strong Office 365 Protection with Responsive, Helpful Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 02, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Huntress Managed ITDR?**

Protection for Office 365 accounts works very well and identifies compromised accounts quickly. Price is good. Support is responsive and helpful. Setting vacation mode for users is very good for preventing alerts when a user is traveling.

**What do you dislike about Huntress Managed ITDR?**

It could be faster to respond but works for what we need.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

With the primary attack surface being Office 365 accounts this protection is crucial.

  ### 33. Quick, Accurate, and Reliable ITDR Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt D. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 06, 2026

**What do you like best about Huntress Managed ITDR?**

I like that Huntress Managed ITDR protects our clients and manages our ITDR solution effectively. They review and protect our clients' identities, which is really important for us. Their team is quick to respond and provides accurate information, which makes a huge difference. I found the setup straightforward and they assisted well, making the process smooth. I also appreciate how they improved their product and offerings, prompting us to return to using their services.

**What do you dislike about Huntress Managed ITDR?**

Nothing

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR for managing our ITDR solutions and protecting our clients. It reviews and protects their identities effectively. They are quick to respond with accurate information.

  ### 34. Seamless Security Integration with Cost Benefits

**Rating:** 4.5/5.0 stars

**Reviewed by:** David C. | Director of Technology for Learning, Education Management, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 25, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Huntress Managed ITDR?**

I like the single pane of glass that integrates with their EBR solution. The easy integration with products makes signing up and turning it on very straightforward and easy. It was really easy to onboard the additional security layers. The simplicity of the product decreases my stress and lets me focus on more important things while letting professional security be handled by the platform. The automated wizard was really helpful for setup.

**What do you dislike about Huntress Managed ITDR?**

I'd love to see more layers on the rules, and additional conditional logic to the exception rules for locations and VPN and the type of user account. To be clear it’s great- just a future wish list item as a school in particular.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to protect sign-in identities from threats and malicious activity. It helps my team sleep better by managing suspicious activities with professional, intelligent rules. The simplicity decreases my stress, letting me focus on more important work.

  ### 35. Invaluable Tool for Identity Threat Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew C.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 12, 2026

**What do you like best about Huntress Managed ITDR?**

I like that Huntress Managed ITDR is simple to use and integrates well with the systems we use, accompanied by good documentation. It's been really valuable for us because it provides clear visibility and actionable alerts for identity-based threats without adding extra overhead to the team. The continuous monitoring helps us quickly detect suspicious logins and potential account takeovers. It offers a reliable way to track sign-ins and alerts us to unexpected logins or VPN use. In extreme cases, it has helped stop attacks by locking down client accounts before any damage could occur, making it invaluable.

**What do you dislike about Huntress Managed ITDR?**

So far I genuinely have no complaints

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to safeguard our identities and infrastructure, providing clear visibility and actionable alerts on identity threats without adding extra overhead. It stops attacks by locking down accounts quickly, proving invaluable.

  ### 36. It Just Works—and Saves Me So Much Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** John M. | Operations Manager P&amp;G Drop Lot, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 23, 2026

**What do you like best about Huntress Managed ITDR?**

It just works.  Compromised email. it jsut shuts it down.  It saves me SO much time!

**What do you dislike about Huntress Managed ITDR?**

Requires reauth to MS frequently.  While the process is easy it is annoying and time consuming.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Keeping users safe.

  ### 37. Effortless Deployment and Integration, Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt D. | Operations Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 31, 2025

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR is super easy to deploy, we managed in a few hours to have over 80+ Office 365 customers up and running in this. Integrated it into our PSA for alerting (HaloPSA) was a breeze and makes us super efficent. 

The Sales process and support has been fantastic the whole way through.

The product isn't "Noisy" and tunes out all the noise for you.

**What do you dislike about Huntress Managed ITDR?**

There's not really any downsides to ITDR, it does exactly what it says. You'll get the odd false positive, but this is to be expected. When you first deploy it'll go through everything existing to check for potentially dormant attacks, so at the start there maybe a bit of noise, but this isn't a negative.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

As an MSP, we have a large amount of customers in varied different fields, controlling and securing each one is difficult even with all the tools at our disposal. We had a gap which was protecting the cloud identities out there, whilst you can protect the endpoint, the main attacks we see day to day are phishing and session jacking events which Huntress is now detecting and resolving for us if they happen, 24/7. Without this, we'd maybe not see some attacks, or some session jacking events until its too late. In the first week or two of ITDR, we stopped 6 session jacking attempts.

  ### 38. Huntress should just take over all security for all things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Halion A. | service desk manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

**Reviewed Date:** November 14, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Huntress Managed ITDR?**

they now include google which is awesome!

**What do you dislike about Huntress Managed ITDR?**

I feel like they are starting to make some new improvements to the product that are really good, as i felt they were kind of stagnant for awhile so as long as they keep doing that, we are happy!

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Its helping protect our clients easily in a single pane of glass

  ### 39. Straightforward ITDR Tool with Responsive Feature Updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paarth M. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 24, 2026

**What do you like best about Huntress Managed ITDR?**

I like Huntress Managed ITDR because it's quite straightforward and easy to onboard. There are a lot of new features being regularly added, and the team listens to customer feedback, which adds real value rather than just cosmetic changes to the platform.

**What do you dislike about Huntress Managed ITDR?**

Limited in customisation for alerts and reporting.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to monitor and respond to identity-based threats like compromised accounts, suspicious logins, or unusual behavior.

  ### 40. Swift Response and User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esteban B.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 06, 2026

**What do you like best about Huntress Managed ITDR?**

I like the speed of how Huntress Managed ITDR reacts; their system works really well. It's very user-friendly, especially because even if a technician has never done the process before, the management console provides step-by-step instructions for what you need to do. You have to physically click on each step to confirm completion, so there's no way to forget anything when remediating a hacked account. The technology ensures you have taken all necessary steps.

**What do you dislike about Huntress Managed ITDR?**

I would like the management console could have more customization. They designed it to be really simple. Just kind of set it and forget it type of situation, which is nice. But at the same time, we would like to have things that only can be done in the back end available to us. We would like to be able to make changes. Like, for example, being able to say, this specific user can log in from this specific site or log in from a different country, for example. And be able to do that manually instead of having to open the floodgates and say, now everybody can log in from this country, for example.  I would say to be more specific, more granular. For the system to be more granular. Maybe give the option for us MSPs. You want to set it and forget it experience, or do you wanna have more granularity? And be able to see everything? And so I think that would be nice to because a lot of us in technology world, we know how to do things. Right? And if we don't, in my case and the case of my business, if we don't know how to do something, we'll call support and ask. And so, having that management console being a little more granular would be nice.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR protects our clients by immediately notifying and blocking malicious activity on Microsoft or Gmail accounts. It’s user-friendly, guiding us with step-by-step actions for remediation, ensuring we don’t miss any critical steps.

  ### 41. Huntress ITDR: Easy Implementation, Clean Layout, Fast Tenant Analysis, GREAT support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 12, 2026

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR is extremely easy to implement, quickly gives you an analysis of your existing tenant's status that you can give to stakeholders/customers and has a clean layout. Customer support is rapid, responsive, thorough, and easy to understand. I wish all support I deal with on a regular basis was as good!

**What do you dislike about Huntress Managed ITDR?**

Initial navigation to add tenants took a bit to find but wasn't difficult. It currently requires a P1/P2 license to accurately obtain MFA status. They're working on expanding this but it currently lacks in this department.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress's ITDR product helps us keep an eye on account compromise so we can get ahead of it. Huntress's accuracy on detection and track record of ZERO noise for us with their EDR product made giving ITDR a go an easy choice.

  ### 42. Easy Setup and Peace of Mind with ITDR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Timothy C. | IT Specialist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 02, 2026

**What do you like best about Huntress Managed ITDR?**

Very easy to set up. Gives peace of mind

**What do you dislike about Huntress Managed ITDR?**

I have no complaints about ITDR. This is a good product

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress ITDR has kept our clients safe and shows us information in an easy to understand way.

  ### 43. Fast, Proactive Threat Detection That Delivers Peace of Mind

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 09, 2026

**What do you like best about Huntress Managed ITDR?**

Fast, proactive approach to detecting suspicious account behaviors and unauthorized access. For me, it is the peace of mind knowing in the event a user is compromised Huntress will step in and take action before I even have a chance to know what has happened.

**What do you dislike about Huntress Managed ITDR?**

There doesn't seem to be much control over alerts and detections.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It is a cost effective measure to improve security for the organizations we manage.

  ### 44. 24/7 Protection with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 23, 2026

**What do you like best about Huntress Managed ITDR?**

I really like the automated actions and the ability to ingest Entra logs with Huntress Managed ITDR. The pricing is also appealing. Additionally, when we onboard a new client and get ITDR connected, it almost always finds old or existing compromises that were not detected previously. The initial setup was very easy.

**What do you dislike about Huntress Managed ITDR?**

Reauthorizing the enterprise app as new major versions get released can be tedious.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR provides 24/7 SOC response for identity protection, beneficial as our team works standard business hours. It automates actions, ingests Entra logs, and is cost-effective. It also identifies undetected compromises during client onboarding.

  ### 45. Huntress ITDR delivers exactly what you need

**Rating:** 5.0/5.0 stars

**Reviewed by:** aaron@allumstech.com A. | IT Admin, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 23, 2026

**What do you like best about Huntress Managed ITDR?**

Not only is it easy to use, but it also works really well. The quick response and the easy dashboard make things very easy. Having everything all in one place certainly helps out as well. Pricing is also very good.

**What do you dislike about Huntress Managed ITDR?**

Nothing so far. Everything has worked how it needs to

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Email security is being solved. With all the BEC these days, a way to secure business emails is absolutely essential.

  ### 46. Low noise, High value - Just does what an ITDR should!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ben N. | Director | Technical Account Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 15, 2026

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR is a great way to protect M365 tenants & Entra ID services from an ever changing attack landscape, all backed by human SOC teams checking before sending alerts to your key IT staff

**What do you dislike about Huntress Managed ITDR?**

There aren’t a huge number of downsides - there are innovations and improvements coming to some front end aspects, however from a security perspective, ITDR is great.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

24/7 managed SOC is mandatory in 2026 - even with MFA and conditional access the weakest link is always the user account, and ITDR helps ensure those user accounts are locked down immediately should they be compromised.

  ### 47. Peace of Mind with 24/7 Protection and Effortless Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike W. | Head of Operations, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 08, 2026

**What do you like best about Huntress Managed ITDR?**

The best bit about ITDR is that it's 24/7 and managed by Huntress. I can sleep safely knowing Huntress are protecting my customers. It's easy to setup and easy to use.

**What do you dislike about Huntress Managed ITDR?**

There isn't anything I dislike about Huntress ITDR. It's something every business should invest in.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Before Huntress ITDR, we didn't know when a customer had been compromised until it was too late. Huntress stops it immediately and keeps us notified about any sign ins from suspicious locations. Customers didn't want to pay for Microsoft's excessive licensing to get the same features but Huntress provides one simple licence and cheaper than Microsoft.

  ### 48. 24x7 Identity protection for us and our customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Piero O. | CTO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 05, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Huntress Managed ITDR?**

Huntress Managed ITDR serves as the perfect complement to their Managed EDR solution, expanding 24/7 active monitoring from devices to user identities. It can be integrated with MS EntraID, 1Password, Duo, and several other platforms. Integrations with Azure and Google are also in the pipeline. Security signals are gathered directly from the Microsoft 365 Security Tenant.

The entire Huntress suite has been transformative for our MSP strategy, enabling us to better support our customers' security needs, even during nights and weekends.

**What do you dislike about Huntress Managed ITDR?**

There is a lack of some important integrations, but Huntress is actively working to bring them to the market.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

As an MSP, we provide security services to our clients. Huntress allows us to automatically isolate compromised users, even outside of regular office hours.

  ### 49. Easy Setup, Straightforward Integration, and Quick Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eugene G. | Cyber Security Analyst, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 22, 2026

**What do you like best about Huntress Managed ITDR?**

Helped us greatly with a easy setup, has a lot of great information and support for it is quick and easy. Integration setup was simple and straight forward

**What do you dislike about Huntress Managed ITDR?**

Less sharing with clients, which is a limitation of the platform rather than ITDR

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Helps quickly isolate accounts and provide quick info on what happened

  ### 50. Convenient ITDR, but Security Posture Costs Extra

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 24, 2026

**What do you like best about Huntress Managed ITDR?**

It's convenient as we already have your EDR solution.

**What do you dislike about Huntress Managed ITDR?**

It doesn't include security posturing. We came from another product that was more cost effective and it included the security posturing. We are currently using Maester as a free alternative. We do not find value in having to purchase the security posturing as an additional fee because your competitors are including it. We will continue to use Maester for free.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It is monitoring our client's cloud environment so we don't have to.



- [View Huntress Managed ITDR pricing details and edition comparison](https://www.g2.com/products/huntress-managed-itdr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+20%3A27%3A53+-0500&secure%5Bsession_id%5D=4d341425-3f7e-4b05-a11f-7ba86ea23ee2&secure%5Btoken%5D=06139ad3aef13494a3eaba53b887fb5d2bebda1fa2098194ce7f846f962e4256&format=llm_user)

## Huntress Managed ITDR Features
**Monitoring**
- Investigate
- Monitoring
- Misconfigurations
- Visability
- Continuous Monitoring

**Platform Features**
- 24/7 support
- Proactive report alerts
- Application  control
- Proactive threat hunting
- Rapid response time
- Managed Services

**Remediation**
- Remediation
- Audit

**Automation Capabilities**
- Automated remediation
- Automated investigation
- AI Agents

**Additional Functionality**
- Role-Based Permissions
- Data Analysis Tools
- Anomaly/Malware Detection
- Risk Alerts
- Password Management
- Access Management
- Data Classification
- Access Control
- Incident Response Checklists
- Active Directory Integration
- Multi-Factor Authentication
- Search/Filter
- Real-time Alerts
- Remediation Management
- Risk-Based Authentication
- Configuration Management
- Generative AI
- Activity Dashboard
- AI Copilot
- Prioritization
- Deception Management
- Root Cause Analysis
- Identity Verification
- Access Certification
- Behavioral Analytics

## Top Huntress Managed ITDR Alternatives
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.7/5.0 (545 reviews)
  - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - 4.7/5.0 (498 reviews)
  - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - 4.6/5.0 (1,047 reviews)

