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Huntress Managed ITDR Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Huntress Managed ITDR Integrations

(8)
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Huntress Managed ITDR Reviews (58)

Reviews

Huntress Managed ITDR Reviews (58)

4.9
59 reviews

Pros & Cons

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Matt D.
MD
Operations Director
Small-Business (50 or fewer emp.)
"Effortless Deployment and Integration, Outstanding Support"
What do you like best about Huntress Managed ITDR?

Huntress ITDR is super easy to deploy, we managed in a few hours to have over 80+ Office 365 customers up and running in this. Integrated it into our PSA for alerting (HaloPSA) was a breeze and makes us super efficent.

The Sales process and support has been fantastic the whole way through.

The product isn't "Noisy" and tunes out all the noise for you. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

There's not really any downsides to ITDR, it does exactly what it says. You'll get the odd false positive, but this is to be expected. When you first deploy it'll go through everything existing to check for potentially dormant attacks, so at the start there maybe a bit of noise, but this isn't a negative. Review collected by and hosted on G2.com.

PO
CTO
Small-Business (50 or fewer emp.)
"24x7 Identity protection for us and our customers"
What do you like best about Huntress Managed ITDR?

Huntress Managed ITDR serves as the perfect complement to their Managed EDR solution, expanding 24/7 active monitoring from devices to user identities. It can be integrated with MS EntraID, 1Password, Duo, and several other platforms. Integrations with Azure and Google are also in the pipeline. Security signals are gathered directly from the Microsoft 365 Security Tenant.

The entire Huntress suite has been transformative for our MSP strategy, enabling us to better support our customers' security needs, even during nights and weekends. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

There is a lack of some important integrations, but Huntress is actively working to bring them to the market. Review collected by and hosted on G2.com.

"Effortless Security and Automation with Huntress Managed ITDR"
What do you like best about Huntress Managed ITDR?

I really love how Huntress Managed ITDR automates processes, making it extremely convenient by eliminating the need for manual monitoring. This feature is particularly handy when our on-call technicians are unavailable, allowing us to receive alerts through a third-party system, and thereby ensuring continuous oversight without constant human supervision. This automation significantly enhances our operational efficiency. Additionally, I appreciate that it keeps our network secure by scanning files and accounts non-stop, which is incredibly helpful for maintaining security. The ease and simplicity of the initial setup also stand out, making the whole integration process smooth and straightforward. Overall, I highly recommend Huntress Managed ITDR, rating it a perfect 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

The interface has a lot of icons and not sure which one to use at times. Review collected by and hosted on G2.com.

Dominic O.
DO
Cybersecurity Technician
Small-Business (50 or fewer emp.)
"Excellent service you can rely on"
What do you like best about Huntress Managed ITDR?

I love how thorough the alerts are, they go into great depths as to what the issue is, who the issue affects and the steps you need to do to remediate the incident.

Not only is ITDR an excellent tool to use, the Huntress team are incredibly responsive and easy to get a hold of in the event of requiring support on incidents or how to use the product Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

I feel like there are some missing nice to have functionalities missing from ITDR. For example it would be nice to be able to preview how many ITDR licenses will be billed for a client before onboarding them. Review collected by and hosted on G2.com.

JA
General Manager
Small-Business (50 or fewer emp.)
"Identity Threats stopped in their tracks"
What do you like best about Huntress Managed ITDR?

Huntress ITDR gives us peace of mind that the Identities within our organisation, and the organisations we support are protected. Did we accidently miss a Conditional Access Policy? the customer not licensed for CAPs? Customer using sketchy VPNs because "security"? Lingering Applications that we missed or didn't see during onboarding? ITDR gives us peace of mind that all these scenarios are covered.

ITDR is super simple to deploy, taking ~2 minutes per M365 Tenancy.

After experimenting with ITDR in our own environment, and the environments of our top 5-10 clients, we expanded the offering to our entire client base (managed customers), and within the first few days were alerted to roughly 10 different identities experiencing some odd behaviour. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

At this stage, i cannot find a single thing i dislike about the product. Review collected by and hosted on G2.com.

Ty L.
TL
Support POD Manager
Mid-Market (51-1000 emp.)
"Extraordinary Identity Threat Detection and Response"
What do you like best about Huntress Managed ITDR?

Huntress ITDR has been a critical component in our ability to substantially mitigate risk of compromised users for our clients, the action triggers and alerting have been a key function of this. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

The way incidents and escalations are setup, labeled and split is a bit cumbersome. The Incidents portion is fine but we do find the sheer amount of escalations that generate with no automated actions or triggers resulting in hundreds of these escalations overdue in the portal with no easy way of mass actioning (even per client). Review collected by and hosted on G2.com.

CS
IT Project Manager
Mid-Market (51-1000 emp.)
"Huntress ITDR - Peace of mind, with minimal noise"
What do you like best about Huntress Managed ITDR?

Huntress ITDR was super easy to integrate with our tenant. Despite the cost, the peace of mind that it offers by constantly monitoring is well worth it. Within a day Huntress was able to identify an issue and created an incident for us to review. I am confident in the security that Huntress ITDR offers. This solution is not noisy, which is worth a lot compared to other solutions. Customer support has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

Cost may be prohibitive, but it's a great product. Review collected by and hosted on G2.com.

PP
Cyber Security Engineer
Small-Business (50 or fewer emp.)
"Effortless Security and Seamless Integration with Huntress ITDR"
What do you like best about Huntress Managed ITDR?

Huntress ITDR is an excellent product. Having it monitor our customers' 365 Tenants for suspicious activity is incredibly important these days. Whenever a customer experiences a compromised account, Huntress ITDR immediately blocks access and prevents any further damage. This feature has already spared our customers from significant issues. The platform is very user-friendly and extremely simple to set up. Just log in with a global admin account and the process is complete. Since we integrate with Halo, any alerts are automatically converted into tickets. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

Currently, there is nothing that we dislike about this product. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Huntress ITDR closes the loop on the industries biggest attack surface"
What do you like best about Huntress Managed ITDR?

ITDR is arguably the most impactful product Huntress offers. BEC accounts for something like 80% of all cyberattacks, and most users have no idea their email has been compromised until its being used to send more phishing emails. With Huntress ITDR in place, email compromises are detected and remediated almost as soon as they happen. Huntress even goes the extra mile to search for and remove things like inbox rules or forwarding that an attacker may have left. Its as easy to implement as authorizing an app registration. There are 0 man hours required to maintain the product, and aside from reviewing incident reports Huntress does all of the heavy lifting. If there are any questions, SOC analysts are available to chat with over the phone. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

Their Google Workspace offering is still in Alpha, so some of our clients can't use Huntress. We'll certainly be customers once it is on the market though. Review collected by and hosted on G2.com.

Neil W.
NW
Desktop Support Technician
Computer & Network Security
Mid-Market (51-1000 emp.)
"Managed ITDR has your back"
What do you like best about Huntress Managed ITDR?

Knowing this is being monitored 24/7/365 and if something is detected having action taken to secure access with notifications of the event for review gives a near instant response to cyber incidents.

Having the ability to block or restrict allowed VPN access and to flag countries where access to 365 is not expected allowing for faster action to be taken for risky user access from locations that are not allowed. Review collected by and hosted on G2.com.

What do you dislike about Huntress Managed ITDR?

There is nothing to dislike about Huntress Managed ITDR. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

Average Discount

7%

Huntress Managed ITDR Features
Investigate
Monitoring
Misconfigurations
Remediation
Audit
24/7 support
Proactive report alerts
Application control
Automated remediation
Automated investigation
AI Agents
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