# Huntress Managed ITDR Reviews
**Vendor:** Huntress Labs  
**Category:** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 95
## About Huntress Managed ITDR
Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed for this always-evolving threat landscape. With a 3-minute mean time to respond (MTTR) and a low false positive rate, Huntress stops real threats before they wreck your business. Built to support organizations of ALL sizes, Huntress Managed ITDR closes blind spots across your workflows and shuts down avenues attackers rely on. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization&#39;s digital identities safe, even as attackers develop sneakier tactics.



## Huntress Managed ITDR Pros & Cons
**What users like:**

- Users value the **continuous monitoring** of Huntress Managed ITDR, ensuring proactive security and efficiency without manual oversight. (23 reviews)
- Users value the **efficient threat detection and automation** of Huntress ITDR, providing peace of mind and rapid response. (22 reviews)
- Users value the **thoroughness of alerts** , providing detailed insights and effective remediation steps for incidents. (12 reviews)
- Users find **easy integrations** with Huntress Managed ITDR, streamlining security and enhancing efficiency effortlessly. (12 reviews)
- Users praise the **top-notch customer support** of Huntress, highlighting its availability and knowledgeable assistance. (11 reviews)
- Users find Huntress Managed ITDR&#39;s **deployment ease** impressive, facilitating quick setup and seamless integration. (11 reviews)
- Users appreciate the **ease of use** of Huntress Managed ITDR, making threat management efficient and effective. (11 reviews)
- Reliability (10 reviews)
- Users value the **clear remediation instructions** from Huntress, facilitating swift and effective threat resolution. (10 reviews)
- Users love the **easy setup** of Huntress Managed ITDR, making it simple to implement and use effectively. (10 reviews)

**What users dislike:**

- Users are concerned about the **inadequate detection** of failed login attempts, limiting proactive security responses. (5 reviews)
- Users experience an **inefficient alert system** with delayed notifications, hindering timely responses to security incidents. (5 reviews)
- Users desire **more control and customization** in the management console for specific user settings and alerts. (4 reviews)
- Users face **portal issues** such as mismatched visuals and lack of integration, complicating task completion and user experience. (4 reviews)
- Users find the **UX improvement needed** due to UI confusion and clumsiness in navigating the system. (4 reviews)
- Expensive (3 reviews)
- Limited Features (3 reviews)
- Users note the **limited integration options** , which hampers workflow and complicates case resolution with external systems. (3 reviews)
- Users express frustration over **billing issues** with mandatory licensing for all Exchange Online users, lacking filtering options. (2 reviews)
- Difficult Navigation (2 reviews)

## Huntress Managed ITDR Reviews
  ### 1. Reassuring Identity Monitoring with Excellent Support and Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa V. | SENIOR CONSULTANT/HELP DESK COORDINATOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Huntress Managed ITDR?**

It’s reassuring to know that someone is watching over all identities. This has proven itself time and again for both our clients and our own team. The support is consistently excellent, and the reporting is also great.

**What do you dislike about Huntress Managed ITDR?**

I wish there was a way to export the timeline report so we don't have to manually create our own incident report. If they had a way to export it, that would be even better. I copy paste right now but an export function would be great for all the reporting.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Protecting identities and keeping everyone safe. I love that they immediately revoke the user session and disable the identity. We get text messages and phone calls all at the same time so we can remediate these incidents which would normally cause down time for everyone and spread if they weren't there to stop it.  All are always fully remediated in less than an hour.

  ### 2. Automated ITDR Lockouts and Clear Next Steps Keep Users Secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick M. | L2 Network Technician, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Huntress Managed ITDR?**

The most helpful part of ITDR, in my experience, is the automated security measures that lock out users when an incident occurs. Huntress also provides clear feedback on the next steps to take, helping ensure the user stays secure.

**What do you dislike about Huntress Managed ITDR?**

The least helpful thing about ITDR is that it can make some clients less likely to pay attention to phishing emails, since they know that if they make a mistake, the service will stop the attack.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

ITDR has been a big help for our help desk. If a client gets compromised, ITDR automatically blocks the attack and alerts us—sometimes before the end user even has any idea what happened. That means we can respond faster, resolve issues more quickly, and it also helps boost our clients’ confidence in us.

  ### 3. Rapid Threat Detection, Needs Escalation Tweaks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ty L. | Support POD Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about Huntress Managed ITDR?**

I like how quickly Huntress Managed ITDR detects and intervenes when an account is compromised, usually within a few minutes. The historical alert functions are also helpful. Additionally, the initial setup was very easy.

**What do you dislike about Huntress Managed ITDR?**

They have incidents and escalations as separate areas. However, the escalations area functions quite awkwardly and requires manual involvement but isn't very intuitive. Also, if an escalation is not addressed it will hide additional escalation notifications from that client for that escalation type which is not good.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR for managing email threats and security 24/7. It solves the need for comprehensive alerting per client and quick detection of compromised accounts, usually within minutes. The historical alert functions are also helpful.

  ### 4. Huntress Delivers Actionable 24/7 EDR Triage and Big ROI for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about Huntress Managed ITDR?**

Huntress has become one of the most valuable tools in our MSP stack. The managed EDR component is the standout feature - rather than just throwing alerts at you, the Huntress SOC team actively investigates detections and delivers actionable incident reports almost immediately. with clear remediation steps. For a small MSP team, that 24/7 human-backed triage is a genuine force multiplier.The multi-tenant portal is well thought out. Managing detections, agents, and reporting across multiple clients from a single dashboardis clean and intuitive, and the per-organisation breakdown makes it easy to stay on top of each client's posture without context-switching between separate logins. The integration into our PSA is almost immediate and seamless, and setup was smooth with no issues. We also recently deployed the ITDR package and the automated checks were compeltely extremely quickly.
From a value perspective, it punches well above its weight for the price point. Compared to trying to staff equivalent detection and response coverage internally, the ROI is obvious.

**What do you dislike about Huntress Managed ITDR?**

There isn't much to complain about. Onboarding new endpoints is straightforward, though it can take a little time to get agents fully deployed across larger client environments. Not a blocker, just something to plan for during rollout. The portal is clear, but compared to some other products, flows could use some refinement.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

As an MSP, we're responsible for the security of multiple SME clients who don't have dedicated security teams. Huntress fills that gap - giving us enterprise-grade threat detection and response at a cost that makes sense for the SME market. It's directly improved our ability to detect and contain threats that would have previously gone unnoticed, and the incident reports give us clear, client-friendly documentation when something does happen. It has already helped us with a couple of different issues at clients, some of them historical that we wouldn't have found without Huntress.

  ### 5. Must have for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Huntress Managed ITDR?**

I use Huntress Managed ITDR for monitoring and detecting threats across our identities, particularly focusing on identifying potential vulnerabilities and malicious activity. I like the amount of skill gap that it fills at our company. It's a bit of a fail-safe for us. Setting it up is insanely easy, just sign in, and it's done. I think Huntress Managed ITDR does a really good job of what it's supposed to do.

It integrates with all our current PSA tools and has an open API to allow for more granular control.

The UI is intuitive and straight to the point when it needs to be.

The response time when dealing with real issues is second to none. I would much rather get a call from Huntress saying that a threat has been contained than a call from a client saying they've lost data.

Pricing is a massive win for MSPs alike. It allows a premium service to be offered at a fraction of the cost.

There is always a human reviewing alerts, not just some AI automatic reply that says the same thing to adhere to SLAs. Real people, real signals. Fully investigated before you hear anything

**What do you dislike about Huntress Managed ITDR?**

In an MSP context, the security levels within the management portal are too broad (Admin is required to onboard a client into ITDR)

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It is taking the human error element out of threat hunting and allowing us to provide a premium service otherwise unachievable without follow the sun coverage

  ### 6. Huntress Managed ITDR: Game-Changing Microsoft 365 Identity Threat Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Huntress Managed ITDR?**

Huntress Managed ITDR stands out for its excellent identity threat detection in Microsoft 365. It catches suspicious logins, account compromises, and rogue apps in near real-time with very few false positives. The 24/7 SOC backing it up provides clear, prioritized alerts and fast remediation guidance, which has already stopped potential breaches for us. Easy to deploy, lightweight, and the dashboard is straightforward and actionable — it’s a game-changer for closing the identity security gap.

**What do you dislike about Huntress Managed ITDR?**

The main dislike is that Huntress ITDR focuses mostly on successful logins and doesn’t currently alert on failed login attempts (e.g., password sprays blocked by Conditional Access). This means we sometimes miss early warning signs. Reporting could also be more customizable and easier to export for clients. Otherwise, it’s still excellent and the pros far outweigh these points. In addition, non-interactive logins are not tracked.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress ITDR gives us continuous, near real-time visibility and monitoring across our Microsoft 365 tenants (Entra ID, Exchange, SharePoint, Teams, etc.). Their 24/7 SOC actively hunts for and investigates these threats, sending us clear, prioritized alerts with context and recommended actions instead of raw noise.

  ### 7. Simple M365 Alerting and Easy Integration, but Misses Failed Login Detection

**Rating:** 3.5/5.0 stars

**Reviewed by:** Corbin J. | Network Security Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Huntress Managed ITDR?**

I like how simple their alerting system is for the different M365 issues that come through. This has been extremely easy to implement and integrate into our current security layout as well, simply giving Huntress access to the M365 environment. We use this feature as often as alerts come through, and everything has been easy enough to navigate I have never had to contact support for any assistance.

**What do you dislike about Huntress Managed ITDR?**

We’ve had one main issue. After investigating a malicious URL that was clicked, we dug deeper into the users who received the email and found that ITDR does not detect failed login attempts - only successful ones. I wasn’t aware of this, and I later learned that password spray attacks had been occurring for a long time against nine users. That would have been extremely helpful to know earlier so we could have gotten ahead of the alerting and responded sooner.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

We needed a way to review and analyze suspicious behavior in the M365 environment without manually reviewing each user's sign in logs. Having huntress catch any suspicious locations, or tighten up usage locations that were overlooked has been incredibly helpful in improving our security posture.

  ### 8. Efficient, Seamless Security with Instant Alerts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2025

**What do you like best about Huntress Managed ITDR?**

I really like the near real-time alerting of suspicious activity in Huntress Managed ITDR, which is the most valuable component for our clients as identity issues can be addressed before any damage occurs. The retroactive evaluation of inbox rules is great for cleaning up a tenant during onboarding. I also appreciate the syncing with our PSA for billing purposes, which helps ensure we're charging clients for the service. The setup process is super simple and typically takes less than 5 minutes. Additionally, the price point of Huntress Managed ITDR makes it more marketable to our general client base.

**What do you dislike about Huntress Managed ITDR?**

We have encountered some issues with the PSA ticketing integration, however this has improved of late. It would be beneficial to see tickets consistently opened with association to the mapped PSA account, and without duplication.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to secure identities for Microsoft 365 clients, preventing undetected Business Email Compromise. It provides near real-time alerts, evaluates inbox rules retroactively, and syncs with our PSA for billing, making identity issue remediation faster and onboarding smoother.

  ### 9. Strong Identity Threat Detection Without the Noise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua S. | Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Huntress Managed ITDR?**

I like how Huntress Managed ITDR provides clear, actionable threat detection without overwhelming noise. It surfaces real identity-based threats in a way that’s easy to understand and respond to, which saves time and improves security without adding complexity.

**What do you dislike about Huntress Managed ITDR?**

The main drawback is that some advanced customization and deeper visibility options are limited compared to more complex enterprise tools, which can make it harder to tailor detections to very specific environments.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR helps detect and respond to identity-based threats like compromised accounts and unauthorized access. It benefits us by reducing risk, improving visibility into suspicious activity, and saving time with managed investigation and clear remediation guidance.

  ### 10. Effortless Integration, Robust Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darius L. | Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Huntress Managed ITDR?**

I like that Huntress Managed ITDR is very easy to implement. The reporting is really good and is very granular and detailed. It looks at all the behavior and activity with any given account or tenant and does the necessary actions before having us intervene, instead of asking us to intervene first. It's also easy to integrate in the portal, it's done by authorizing with the global admin. Pertaining to the reporting, it's really useful for account managers during their quarterly meetings with partners to show exactly what we've done on their behalf, how we help with security, and keeping them safe by showing all the incidents and how they were resolved, which basically gives them peace of mind.

**What do you dislike about Huntress Managed ITDR?**

We had a security incident where an Office 365 account was compromised, and we did not get an alert. So that's one thing that could be improved. The alerts could be improved.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to monitor security incidents. It gives us visibility and triggers alerts, automatically locking down compromised accounts 24/7, which helps us respond even if we hadn't seen the issue ourselves.

  ### 11. 24/7 Vigilance with Huntress Managed ITDR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin B. | IT Manager/Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Huntress Managed ITDR?**

I use Huntress Managed ITDR to protect my clients as a layer of protection for their email and communications, and it's more in-depth than a traditional antivirus. It detects suspicious activities, like irregular logins, and flags them to prevent account hacks. I've had several instances where it's protected my clients and their passwords. I'm extremely pleased with Huntress Managed ITDR. It's like having an IT professional in the field 24/7, monitoring my clients' computers from three different centers globally. They protect against malicious uses and have everything covered all around. The fact that it operates 24/7 over 365 days a year and monitors threats with live people gives me peace of mind. It acts as a supplement to traditional antivirus by catching threats that might get through and monitors active directories to ensure nothing crazy happens. Since using it, I've not had to clean a virus off any computer in four years. The ITDR setup was incredibly easy, just involving adding it to Azure Active Directory. Their tool literally does my job for me every single day. With Huntress, I have much less work, making things cost-effective for my clients. I'm happy with it, as it securely manages multiple clients easily and efficiently.

**What do you dislike about Huntress Managed ITDR?**

The only downside, which isn't really that irritating, is when they lock down an account. It's because they're protecting me and my client, but it can be slightly inconvenient if the client needs to work immediately. However, once the issue is resolved, like after resetting passwords and multifactor authentication, you can release the account. Clients understand because they don't want their vital information compromised.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to protect my clients' email and communications with 24/7 threat monitoring. It flags suspicious activity and locks accounts to prevent hacks, reducing my workload and saving my clients on IT costs. It’s like having an IT professional always on guard.

  ### 12. Huntress ITDR Delivers on the Hype

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niek F. | ICT &amp; Security expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about Huntress Managed ITDR?**

I’ve been using Huntress ITDR almost every day for about three months now, and I’m genuinely impressed, this tool truly delivers on its promise. I’ve seen many platforms come and go in the security landscape, often overhyped or unnecessarily complex, but Huntress is different. It’s clear, intuitive, and easy to navigate, without the clutter of endless buttons and confusing options. Implementation was smooth and straightforward, making it easy to get started without hurdles.

What really makes Huntress stand out is their customer support. During incidents, the Huntress team is incredibly quick to respond, most of the time they join within minutes to collaborate and guide you through the situation. You never feel like you’re on your own. The feature set is well-balanced too: everything you need, nothing you don’t, and all of it designed to support daily operational use. I work with the platform every day, and it remains consistently reliable.
Integration with Azure works flawlessly. When an incident is detected, Huntress automatically locks the affected account, adding an extra layer of protection without needing manual action. This seamless integration makes the whole experience even stronger.

Overall, I genuinely recommend Huntress ITDR. If you’re looking for a solution that’s powerful, easy to use, simple to implement, well‑supported, and integrates smoothly into your environment, you really don’t need to look any further.

**What do you dislike about Huntress Managed ITDR?**

The only downside I can think of is that it sometimes gets the country of an IP address wrong. This seems to happen because some IP addresses show up as multiple countries on IP lookup sites.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR solves the growing problem of identity‑based attacks, like credential theft, session hijacking, OAuth apps, and suspicious login activity. It detects these threats quickly and responds within minutes, automatically locking compromised accounts and preventing attackers from gaining persistence. This benefits me by reducing investigation time, improving security visibility in Microsoft 365/Azure, and giving me fast, expert support when incidents occur.

  ### 13. Effortless Security Enhancement with Low Noise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon H. | Information Technology System Administrator II, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Huntress Managed ITDR?**

I like that with Huntress Managed ITDR, they do the tuning and work on the back end, so I don't have to manage tons of rules and queries that need to be updated regularly. The level of noise is very low, and I rarely see an alert for something that isn't important. The initial setup was really simple, just a couple of clicks.

**What do you dislike about Huntress Managed ITDR?**

I wish there was some customization in alerting for specific things outside of what is built-in, although, nitpicking here, I honestly don't have a tangible use case for this. So maybe it is great the way it is.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to protect and monitor MS Entra Identities and Applications, reducing manual oversight and manpower. It handles tuning and backend work, so I avoid managing numerous rules and updates.

  ### 14. Responsive SOC Team Enhances ITDR Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | Vice President Of Technical Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Huntress Managed ITDR?**

I find the SOC team to be very responsive in Huntress Managed ITDR. They always catch issues before we notice them, and that's been a very effective way to monitor identity protection. Knowing that we have the support of very responsive and competent security teams makes it much easier for us to do our job as a managed service provider. The initial setup was very easy. Overall, we've been very satisfied and happy.

**What do you dislike about Huntress Managed ITDR?**

There's not a whole lot, to be honest. We've been very satisfied and happy overall.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR for monitoring customer environments and evaluating suspicious logins. It provides an extra layer of monitoring and intelligent insights, facilitating further review and making it easier for us as a managed service provider.

  ### 15. Effortless ITDR Deployment with Clear, Actionable Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob K. | Technical Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2025

**What do you like best about Huntress Managed ITDR?**

Identity theft is a clear threat vector to IT environments, and we found that Huntress was one of the few ITDR solutions that quickly deployed, was easy for us as an MSP to onboard and gave clarity to incidents that it found, didnt just spray out logs and alerts that are confusing. Its part of an ecosystem we are already invested in so it was a no brainer.

**What do you dislike about Huntress Managed ITDR?**

Nothing really, I wonder sometimes if the ITDR dashboard should show a bit more, but actually it showing 'Healthy' and not a lot else is what matters in reality!

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

We needed an ITDR solution in our portfolio that we (and our clients) could trust to deliver real protection, and give us clear actionable insights. Huntress as a company is ace to work with also as their support is outstanding.

  ### 16. Clear, Actionable Incident Steps That Speed Up Ticket Resolution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason D. | Client Support Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Huntress Managed ITDR?**

The clear, actionable steps provided on incident pages are really helpful and make it easier for technicians to resolve tickets within an acceptable time frame.

**What do you dislike about Huntress Managed ITDR?**

Escalations don’t trigger new notifications if they’re closed and then reopened, which means they often aren’t addressed in a timely manner.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

The biggest benefit for us is having control over where and how users are allowed to log in. It’s also very helpful to get a notification when someone logs in in a way that isn’t against CA rules, but still goes against company policy.

  ### 17. ITDR That Keeps Customer Accounts Secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about Huntress Managed ITDR?**

We’ve used other security products in the past, but we’ve now consolidated most of our customers onto Huntress. ITDR helps us keep customer accounts secure, especially by flagging unwanted VPN usage or suspicious locations or credential theftetc

**What do you dislike about Huntress Managed ITDR?**

Theres not much I dislike. I would like a way for the linked PSA tickets for incidents to be able to close the Huntress Incidents if the ticket is closed. That would really help match everything up nicely

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

As an MSP managing many clients, being able to define each company’s settings for VPN use and country-based access saves us a lot of time. It also gives us clear visibility into each customer’s activity and helps us keep everyone secure.

  ### 18. Automated ITDR is a Life Saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe C. | Network Administrator - MSP, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Huntress Managed ITDR?**

What I liked best about Huntress ITDR was the automation and speed of threats being handled.  Alot of times Business Email Compromises happen over night or on a weekend when we are unable to verify right away.  Having ITDR and the automatic remediation turned on is a life saver.  Also the intergration with Office 365 is very easy to implement.  Customer Service is also quick to reply to any threats that were detected.

**What do you dislike about Huntress Managed ITDR?**

There are some false positives that it detects such as users that use a VPN or just the wrong City/State being detected by the IP, but with these types of breaches it is better to be safe than sorry.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress ITDR was a benefit to us because it prevented many Buiness Email Compromises.  We strive to get 100% MFA implemation across all our end users and even with MFA, malicious actors found ways to get around MFA.  The craftiness of hackers is on the rise and phishing emails are commonly used to get around MFA, so Huntress ITDR was a crucial piece of our security stack to protect against this.  The ability to automatically revoke the sessions and/or lock the user account was big because time is of the essence in these attacks.

  ### 19. Quick, Accurate, and Reliable ITDR Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Huntress Managed ITDR?**

I like that Huntress Managed ITDR protects our clients and manages our ITDR solution effectively. They review and protect our clients' identities, which is really important for us. Their team is quick to respond and provides accurate information, which makes a huge difference. I found the setup straightforward and they assisted well, making the process smooth. I also appreciate how they improved their product and offerings, prompting us to return to using their services.

**What do you dislike about Huntress Managed ITDR?**

Nothing

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR for managing our ITDR solutions and protecting our clients. It reviews and protects their identities effectively. They are quick to respond with accurate information.

  ### 20. Seamless Security Integration with Cost Benefits

**Rating:** 4.5/5.0 stars

**Reviewed by:** David C. | Director of Tehcnology for Learning, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2026

**What do you like best about Huntress Managed ITDR?**

I like the single pane of glass that integrates with their EBR solution. The easy integration with products makes signing up and turning it on very straightforward and easy. It was really easy to onboard the additional security layers. The simplicity of the product decreases my stress and lets me focus on more important things while letting professional security be handled by the platform. The automated wizard was really helpful for setup.

**What do you dislike about Huntress Managed ITDR?**

I'd love to see more layers on the rules, and additional conditional logic to the exception rules for locations and VPN and the type of user account. To be clear it’s great- just a future wish list item as a school in particular.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to protect sign-in identities from threats and malicious activity. It helps my team sleep better by managing suspicious activities with professional, intelligent rules. The simplicity decreases my stress, letting me focus on more important work.

  ### 21. Invaluable Tool for Identity Threat Detection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew C.

**Reviewed Date:** February 12, 2026

**What do you like best about Huntress Managed ITDR?**

I like that Huntress Managed ITDR is simple to use and integrates well with the systems we use, accompanied by good documentation. It's been really valuable for us because it provides clear visibility and actionable alerts for identity-based threats without adding extra overhead to the team. The continuous monitoring helps us quickly detect suspicious logins and potential account takeovers. It offers a reliable way to track sign-ins and alerts us to unexpected logins or VPN use. In extreme cases, it has helped stop attacks by locking down client accounts before any damage could occur, making it invaluable.

**What do you dislike about Huntress Managed ITDR?**

So far I genuinely have no complaints

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR to safeguard our identities and infrastructure, providing clear visibility and actionable alerts on identity threats without adding extra overhead. It stops attacks by locking down accounts quickly, proving invaluable.

  ### 22. Effortless Deployment and Integration, Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt D. | Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR is super easy to deploy, we managed in a few hours to have over 80+ Office 365 customers up and running in this. Integrated it into our PSA for alerting (HaloPSA) was a breeze and makes us super efficent. 

The Sales process and support has been fantastic the whole way through.

The product isn't "Noisy" and tunes out all the noise for you.

**What do you dislike about Huntress Managed ITDR?**

There's not really any downsides to ITDR, it does exactly what it says. You'll get the odd false positive, but this is to be expected. When you first deploy it'll go through everything existing to check for potentially dormant attacks, so at the start there maybe a bit of noise, but this isn't a negative.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

As an MSP, we have a large amount of customers in varied different fields, controlling and securing each one is difficult even with all the tools at our disposal. We had a gap which was protecting the cloud identities out there, whilst you can protect the endpoint, the main attacks we see day to day are phishing and session jacking events which Huntress is now detecting and resolving for us if they happen, 24/7. Without this, we'd maybe not see some attacks, or some session jacking events until its too late. In the first week or two of ITDR, we stopped 6 session jacking attempts.

  ### 23. Huntress should just take over all security for all things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Halion A. | service desk manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Huntress Managed ITDR?**

they now include google which is awesome!

**What do you dislike about Huntress Managed ITDR?**

I feel like they are starting to make some new improvements to the product that are really good, as i felt they were kind of stagnant for awhile so as long as they keep doing that, we are happy!

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Its helping protect our clients easily in a single pane of glass

  ### 24. Swift Response and User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esteban B.

**Reviewed Date:** January 06, 2026

**What do you like best about Huntress Managed ITDR?**

I like the speed of how Huntress Managed ITDR reacts; their system works really well. It's very user-friendly, especially because even if a technician has never done the process before, the management console provides step-by-step instructions for what you need to do. You have to physically click on each step to confirm completion, so there's no way to forget anything when remediating a hacked account. The technology ensures you have taken all necessary steps.

**What do you dislike about Huntress Managed ITDR?**

I would like the management console could have more customization. They designed it to be really simple. Just kind of set it and forget it type of situation, which is nice. But at the same time, we would like to have things that only can be done in the back end available to us. We would like to be able to make changes. Like, for example, being able to say, this specific user can log in from this specific site or log in from a different country, for example. And be able to do that manually instead of having to open the floodgates and say, now everybody can log in from this country, for example.  I would say to be more specific, more granular. For the system to be more granular. Maybe give the option for us MSPs. You want to set it and forget it experience, or do you wanna have more granularity? And be able to see everything? And so I think that would be nice to because a lot of us in technology world, we know how to do things. Right? And if we don't, in my case and the case of my business, if we don't know how to do something, we'll call support and ask. And so, having that management console being a little more granular would be nice.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress Managed ITDR protects our clients by immediately notifying and blocking malicious activity on Microsoft or Gmail accounts. It’s user-friendly, guiding us with step-by-step actions for remediation, ensuring we don’t miss any critical steps.

  ### 25. Huntress ITDR: Easy Implementation, Clean Layout, Fast Tenant Analysis, GREAT support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR is extremely easy to implement, quickly gives you an analysis of your existing tenant's status that you can give to stakeholders/customers and has a clean layout. Customer support is rapid, responsive, thorough, and easy to understand. I wish all support I deal with on a regular basis was as good!

**What do you dislike about Huntress Managed ITDR?**

Initial navigation to add tenants took a bit to find but wasn't difficult. It currently requires a P1/P2 license to accurately obtain MFA status. They're working on expanding this but it currently lacks in this department.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress's ITDR product helps us keep an eye on account compromise so we can get ahead of it. Huntress's accuracy on detection and track record of ZERO noise for us with their EDR product made giving ITDR a go an easy choice.

  ### 26. Huntress ITDR delivers exactly what you need

**Rating:** 5.0/5.0 stars

**Reviewed by:** aaron@allumstech.com A. | IT Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Huntress Managed ITDR?**

Not only is it easy to use, but it also works really well. The quick response and the easy dashboard make things very easy. Having everything all in one place certainly helps out as well. Pricing is also very good.

**What do you dislike about Huntress Managed ITDR?**

Nothing so far. Everything has worked how it needs to

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Email security is being solved. With all the BEC these days, a way to secure business emails is absolutely essential.

  ### 27. Low noise, High value - Just does what an ITDR should!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ben N. | Director | Technical Account Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR is a great way to protect M365 tenants & Entra ID services from an ever changing attack landscape, all backed by human SOC teams checking before sending alerts to your key IT staff

**What do you dislike about Huntress Managed ITDR?**

There aren’t a huge number of downsides - there are innovations and improvements coming to some front end aspects, however from a security perspective, ITDR is great.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

24/7 managed SOC is mandatory in 2026 - even with MFA and conditional access the weakest link is always the user account, and ITDR helps ensure those user accounts are locked down immediately should they be compromised.

  ### 28. Peace of Mind with 24/7 Protection and Effortless Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike W. | Head of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Huntress Managed ITDR?**

The best bit about ITDR is that it's 24/7 and managed by Huntress. I can sleep safely knowing Huntress are protecting my customers. It's easy to setup and easy to use.

**What do you dislike about Huntress Managed ITDR?**

There isn't anything I dislike about Huntress ITDR. It's something every business should invest in.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Before Huntress ITDR, we didn't know when a customer had been compromised until it was too late. Huntress stops it immediately and keeps us notified about any sign ins from suspicious locations. Customers didn't want to pay for Microsoft's excessive licensing to get the same features but Huntress provides one simple licence and cheaper than Microsoft.

  ### 29. 24x7 Identity protection for us and our customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Piero O. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2025

**What do you like best about Huntress Managed ITDR?**

Huntress Managed ITDR serves as the perfect complement to their Managed EDR solution, expanding 24/7 active monitoring from devices to user identities. It can be integrated with MS EntraID, 1Password, Duo, and several other platforms. Integrations with Azure and Google are also in the pipeline. Security signals are gathered directly from the Microsoft 365 Security Tenant.

The entire Huntress suite has been transformative for our MSP strategy, enabling us to better support our customers' security needs, even during nights and weekends.

**What do you dislike about Huntress Managed ITDR?**

There is a lack of some important integrations, but Huntress is actively working to bring them to the market.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

As an MSP, we provide security services to our clients. Huntress allows us to automatically isolate compromised users, even outside of regular office hours.

  ### 30. Convenient ITDR, but Security Posture Costs Extra

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Huntress Managed ITDR?**

It's convenient as we already have your EDR solution.

**What do you dislike about Huntress Managed ITDR?**

It doesn't include security posturing. We came from another product that was more cost effective and it included the security posturing. We are currently using Maester as a free alternative. We do not find value in having to purchase the security posturing as an additional fee because your competitors are including it. We will continue to use Maester for free.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It is monitoring our client's cloud environment so we don't have to.

  ### 31. Stress-Free Multi-Environment Monitoring with Phenomenal Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Huntress Managed ITDR?**

It really eases the stress of having to monitor many different environments, and their support is phenomenal.  Being able to nearly instantly respond to incidents across many different tenants brings unbeatable levels of quality to our own service.

**What do you dislike about Huntress Managed ITDR?**

I honestly cannot think of anything I dislike about the platform.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Monitoring many different tenants as an ISP is very stressful, as it's nearly impossible to be on top of it all at the same time.  Huntress semi-automates the process, and keeps watch for people falling for, for example, phishing attacks, and alerts us while locking their account to mitigate the blast radius.

  ### 32. Effortless Security and Automation with Huntress Managed ITDR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B.

**Reviewed Date:** November 25, 2025

**What do you like best about Huntress Managed ITDR?**

I really love how Huntress Managed ITDR automates processes, making it extremely convenient by eliminating the need for manual monitoring. This feature is particularly handy when our on-call technicians are unavailable, allowing us to receive alerts through a third-party system, and thereby ensuring continuous oversight without constant human supervision. This automation significantly enhances our operational efficiency. Additionally, I appreciate that it keeps our network secure by scanning files and accounts non-stop, which is incredibly helpful for maintaining security. The ease and simplicity of the initial setup also stand out, making the whole integration process smooth and straightforward. Overall, I highly recommend Huntress Managed ITDR, rating it a perfect 10 out of 10.

**What do you dislike about Huntress Managed ITDR?**

The interface has a lot of icons and not sure which one to use at times.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I find Huntress Managed ITDR keeps our network safe by scanning files and accounts nonstop, even automating alerts when technicians are unavailable, ensuring continuous security.

  ### 33. Excellent service you can rely on

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dominic O. | Cybersecurity Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about Huntress Managed ITDR?**

I love how thorough the alerts are, they go into great depths as to what the issue is, who the issue affects and the steps you need to do to remediate the incident.

Not only is ITDR an excellent tool to use, the Huntress team are incredibly responsive and easy to get a hold of in the event of requiring support on incidents or how to use the product

**What do you dislike about Huntress Managed ITDR?**

I feel like there are some missing nice to have functionalities missing from ITDR. For example it would be nice to be able to preview how many ITDR licenses will be billed for a client before onboarding them.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress ITDR is drastically improving our image to our client base, we are able to actively respond to threat incidents before they even know they exist. As opposed to only dealing with breaches once it is too late. The tool is paramount to security for both our company and our clients.

Not only is this useful for ongoing security monitoring, a lot of the value comes from the removal of footholds hidden in clients that we have just onboarded onto ITDR and we can immediately prove it's value on the first day of implementation.

  ### 34. Identity Threats stopped in their tracks

**Rating:** 5.0/5.0 stars

**Reviewed by:** James A. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR gives us peace of mind that the Identities within our organisation, and the organisations we support are protected. Did we accidently miss a Conditional Access Policy? the customer not licensed for CAPs? Customer using sketchy VPNs because "security"? Lingering Applications that we missed or didn't see during onboarding? ITDR gives us peace of mind that all these scenarios are covered.

ITDR is super simple to deploy, taking ~2 minutes per M365 Tenancy.

After experimenting with ITDR in our own environment, and the environments of our top 5-10 clients, we expanded the offering to our entire client base (managed customers), and within the first few days were alerted to roughly 10 different identities experiencing some odd behaviour.

**What do you dislike about Huntress Managed ITDR?**

At this stage, i cannot find a single thing i dislike about the product.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress ITDR gives us extra eyes and ears on our customer's M365 environments. Looking at signin logs to identify suspicious sign-ins.
Its also alerting us to rogue apps that previously went unnoticed.

  ### 35. Huntress ITDR - Peace of mind, with minimal noise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caleb S. | IT Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR was super easy to integrate with our tenant. Despite the cost, the peace of mind that it offers by constantly monitoring is well worth it. Within a day Huntress was able to identify an issue and created an incident for us to review. I am confident in the security that Huntress ITDR offers. This solution is not noisy, which is worth a lot compared to other solutions. Customer support has been very helpful.

**What do you dislike about Huntress Managed ITDR?**

Cost may be prohibitive, but it's a great product.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Monitoring out tenant for suspicious activity, taking action, and notifying us if needed.

  ### 36. Fast, Responsive Support via Tickets and Phone

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lars F. | IT Support Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Huntress Managed ITDR?**

Fast response, both through support tickets and phone calls.

**What do you dislike about Huntress Managed ITDR?**

I don’t have any direct dislikes at the moment.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Unauthorized user logins.

  ### 37. Effortless Security and Seamless Integration with Huntress ITDR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phillip P. | Cyber Security Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Huntress Managed ITDR?**

Huntress ITDR is an excellent product. Having it monitor our customers' 365 Tenants for suspicious activity is incredibly important these days. Whenever a customer experiences a compromised account, Huntress ITDR immediately blocks access and prevents any further damage. This feature has already spared our customers from significant issues. The platform is very user-friendly and extremely simple to set up. Just log in with a global admin account and the process is complete. Since we integrate with Halo, any alerts are automatically converted into tickets.

**What do you dislike about Huntress Managed ITDR?**

Currently, there is nothing that we dislike about this product.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

ITDR has practically eliminated compromised accounts for our customers, having this system working behind the scenes watching for compromise is worth every penny.

  ### 38. Simple Integration, Need for Better Adaptability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roy v. | Cloud Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Huntress Managed ITDR?**

I really appreciate the ease of setting up the connectors to our customers' tenant. It makes it easy to quickly and fully onboard all our customers to Huntress Managed ITDR. Moreover, the initial setup was very easy because the documentation clearly explains the steps.

**What do you dislike about Huntress Managed ITDR?**

The interface can sometimes be a bit difficult to navigate through and is not always relevant, but it cannot be adjusted. Adjusting the interface would be a welcome solution.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

I use Huntress Managed ITDR for managed incident response within MS365, which provides us with 24/7 support. Setting up connectors is easy, allowing us to quickly onboard our clients.

  ### 39. Proactive Incident Alerts That Keep Issues from Escalating

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Huntress Managed ITDR?**

If you have a large client base, it notifies you about an incident before it turns into a bigger issue.

**What do you dislike about Huntress Managed ITDR?**

I dont like the UI that much can be simpler

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It helps identify security holes before they become a major issue. It covers location, PUA, password everything.

  ### 40. Rapid Response, Peace of Mind, and Constant Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Huntress Managed ITDR?**

Rapid response, real peace of mind when using the product, and constant updates and improvements.

**What do you dislike about Huntress Managed ITDR?**

I haven't yet found anything to dislike, maybe adding some more functionality to the free version of the SIEM

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Easily able to identify issues with identity, locations and getting a RCA ready for internal analysis.

  ### 41. Easy Client Integration That Delivers Deep Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Avi V. | Network System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Huntress Managed ITDR?**

An easy way to integrate with the client and gain a very deep understanding.

**What do you dislike about Huntress Managed ITDR?**

The integration tool is hard to find in the console.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It’s fine overall. As an MSP/MSSP, it usually covers what I need, and it’s hard to find the same with the normal Microsoft tools.

  ### 42. Seamless M365 Integration Makes Huntress Onboarding Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Huntress Managed ITDR?**

As an Admin, the integration between M365 and Huntress is a seamless integration when authorizing the credentials. This easy to onboard service is my favorite part about Huntress that makes onboarding new customers a easy onboarding service

**What do you dislike about Huntress Managed ITDR?**

There isn't anything i specifically dislike about Huntress

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

The service provides many security features that traditional AV systems lack. It allows for the SOC to easily review risky sign-ins and mailbox rules that our engineers previously would check manually

  ### 43. Intuitive Detection and Fast Remediation for Proactive SOC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2026

**What do you like best about Huntress Managed ITDR?**

The intuitive detection and speed of remediation allows for fantastic proactive SOC for businesses.

**What do you dislike about Huntress Managed ITDR?**

The data contained within detection could be more detailed. In particular when IP-based VPN detection is used as it doesn't provide the best level of detail for how and why an event was captured.

For example, if an IP previously used for a blacklisted VPN client is sold elsewhere and not updated on the database, the SOC alert will just contain information that a VPN client is in-use, regardless of whether the IP has been sold to an ISP, leading to higher investigation and mitigation time.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It helps to detect potential breaches across 365 tenancies with proactive remediation carried out before the event is logged with us allowing to better isolation should an account become compromised.

  ### 44. Huntress ITDR closes the loop on the industries biggest attack surface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Huntress Managed ITDR?**

ITDR is arguably the most impactful product Huntress offers. BEC accounts for something like 80% of all cyberattacks, and most users have no idea their email has been compromised until its being used to send more phishing emails. With Huntress ITDR in place, email compromises are detected and remediated almost as soon as they happen. Huntress even goes the extra mile to search for and remove things like inbox rules or forwarding that an attacker may have left. Its as easy to implement as authorizing an app registration. There are 0 man hours required to maintain the product, and aside from reviewing incident reports Huntress does all of the heavy lifting. If there are any questions, SOC analysts are available to chat with over the phone.

**What do you dislike about Huntress Managed ITDR?**

Their Google Workspace offering is still in Alpha, so some of our clients can't use Huntress. We'll certainly be customers once it is on the market though.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress ITDR responds to account compromise that would have otherwise been impossible to catch. They also proactively review enterprise applications for malicious tradecraft, and rules can be put in place to prevent international sign-ins or sign-ins from unsanctioned VPN providers.

  ### 45. Managed ITDR has your back

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neil W. | Desktop Support Technician, Computer & Network Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2025

**What do you like best about Huntress Managed ITDR?**

Knowing this is being monitored 24/7/365 and if something is detected having action taken to secure access with notifications of the event for review gives a near instant response to cyber incidents.

Having the ability to block or restrict allowed VPN access and to flag countries where access to 365 is not expected allowing for faster action to be taken for risky user access from locations that are not allowed.

**What do you dislike about Huntress Managed ITDR?**

There is nothing to dislike about Huntress Managed ITDR.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

This is preventing access from unauthorised VPN clients to 365 tenants.

It's also blocking access from unauthorised countries but with the ability to allow times exemptions should a user be traveling.

  ### 46. a must have addition to your security stack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph M. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about Huntress Managed ITDR?**

Huntress monitors all of our Office365 applications for malicious behavior and especially impossible travel.   Huntress starts paying for itself almost immediately after being implemented.

**What do you dislike about Huntress Managed ITDR?**

To me there are no downsides.  We started implementing ITDR on a few of our clients in the last couple of months and immediately started showing clients that had just been compromised.  ITDR is now an essential part of our security stack.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Huntress has replaced a competitor's product and shown much better results.  malicious activity that was going unnoticed with that previous product are now shown right off the bat.

  ### 47. Excellent Suspicious Login Monitoring and User Isolation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andre D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Huntress Managed ITDR?**

It successfully watches suspicious logins and can isolate the end user as needed.

**What do you dislike about Huntress Managed ITDR?**

Price is a little high since we have to pay for every user.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

It stops Microsoft 365 attacks and hacks.

  ### 48. Successfully Stops Breaches with Automatic Account Lockouts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Huntress Managed ITDR?**

It's successfully stopped breaches by locking accounts automatically when suspicious activity has occurred.

**What do you dislike about Huntress Managed ITDR?**

I honestly can't think of a downside to write down here

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

The constant threat of cyber security incidents

  ### 49. Attentive SOC and Strong Detection Rules Across the Board

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh S. | Cybersecurity Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Huntress Managed ITDR?**

Attentive SOC and good detection rules across the board.

**What do you dislike about Huntress Managed ITDR?**

Although very uncommon, there have been a few false positive detections marked as critical.

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

Post-compromise remediation and investigation.

  ### 50. ITDR Poduct Development Perspective

**Rating:** 4.0/5.0 stars

**Reviewed by:** jordane c. | Product Development Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Huntress Managed ITDR?**

-Product Support has far exceeded my exceptions in comparison to any other vendor we utilize. Top support
-Decent documentation that makes the onboarding process quite simple
-Easy to implement

**What do you dislike about Huntress Managed ITDR?**

-More actionable integrations
-Tuning process of unexpected access alerts is a little overly complex
-Lack of API features

**What problems is Huntress Managed ITDR solving and how is that benefiting you?**

We are able to bolster our MDR offering by also providing that protection in the cloud with huntress ITDR
Not all of our clients have built out conditional access policies, this keeps them protected
Huntress' affordable pricing allows us to offer this to our clients for no extra cost, and many of our clients have greatly appreciated this



- [View Huntress Managed ITDR pricing details and edition comparison](https://www.g2.com/products/huntress-managed-itdr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A47%3A07+-0500&secure%5Bsession_id%5D=5249e4b1-6b0c-44b5-a070-7238c9b25b5b&secure%5Btoken%5D=1b0067d6588726c1beacca9ef7acd851a706e18e35f067500035e08403f11632&format=llm_user)
## Huntress Managed ITDR Integrations
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
  - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
  - [Gorelo](https://www.g2.com/products/gorelo/reviews)
  - [HaloPSA](https://www.g2.com/products/halopsa/reviews)
  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews)
  - [Huntress Managed Security Awareness Training](https://www.g2.com/products/huntress-managed-security-awareness-training/reviews)
  - [Kaseya BMS](https://www.g2.com/products/kaseya-bms/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Rewst](https://www.g2.com/products/rewst/reviews)
  - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews)

## Huntress Managed ITDR Features
**Monitoring**
- Investigate
- Monitoring
- Misconfigurations
- Visability

**Platform Features**
- 24/7 support
- Proactive report alerts
- Application  control
- Proactive threat hunting
- Rapid response time
- Managed Services

**Remediation**
- Remediation
- Audit

**Automation Capabilities**
- Automated remediation
- Automated investigation
- AI Agents

## Top Huntress Managed ITDR Alternatives
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.7/5.0 (374 reviews)
  - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - 4.7/5.0 (500 reviews)
  - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - 4.6/5.0 (1,040 reviews)

