BrightGauge Reviews & Product Details

It pulls everything into one place, makes reporting simple, and helps you quickly see what’s working (and what’s not) without digging through spreadsheets. Review collected by and hosted on G2.com.

What I dislike about BrightGauge is that it can feel a bit limited when you want more advanced customization. Review collected by and hosted on G2.com.

A great tool for visualizing data from CW PSA and other software. Review collected by and hosted on G2.com.

I wish there were more data sources available, but don’t we all! Review collected by and hosted on G2.com.

visualizing data, offering real-time dashboards and automated reports for both clients and internal use Review collected by and hosted on G2.com.

limited ability to create detailed reports beyond basic counts and sums, as well as the lack of intelligence to help users understand data beyond what's already in the SQL queries Review collected by and hosted on G2.com.

Ease of use, it does not have a huge learning curve as long as you know the data source Review collected by and hosted on G2.com.

More datapoints are always welcome, sometimes I am missing one I want Review collected by and hosted on G2.com.

First, its GUI is amazing and easy to understand. Second, the ability to create boards and graphs independently, without the need for development, is a huge advantage.

And, of course, the option to provide viewing access to many employees at no cost is a significant benefit. Review collected by and hosted on G2.com.

There’s nothing I don’t like; it’s very convenient. Review collected by and hosted on G2.com.

I find that it is incredibly intuitive and easy to learn how to build custom reports and dashboards. The interface is very easy to navigate. Review collected by and hosted on G2.com.

It can be slow to work in at times, and I wish it could do some more advanced calculations. Review collected by and hosted on G2.com.

Brightgauge helps convey what's important to me as the Director of Service to the rest of my team. It allows us to use the visualized data to summarize what and where we need to focus our collective efforts. Brightgauge helps us encapsulate parts of our service delivery and assign it to a stakeholder within my team, so we can easily hold each other accountable, and support each other when we know a metric has breached the bandwidth of an individual or team. Additionally, the customer support team is fantanstic in figuring out where we have gone wrong. Review collected by and hosted on G2.com.

More free data sources is always welcome, so we can integrate even more into Brightgauge without increasing the cost burden we are already signed up for in various platforms. Review collected by and hosted on G2.com.

Integration with our product stack is great

Relatively easy to build out gauges, dashboards and reports Review collected by and hosted on G2.com.

Whilst its easy to use it does have some limitations Review collected by and hosted on G2.com.

It's perfect to show data to our customers in new formats, instead of using the clasic CSV file we can have everything in a dashboard, reports that took us hours to make are now automated thanks to brightgauge. Review collected by and hosted on G2.com.

Some integrations are missing, and some integrations don't display the data really good, for ex Liongard. Review collected by and hosted on G2.com.

Enables better decision making with data that matters to me Review collected by and hosted on G2.com.

Sometimes tough to make the gauge I want Review collected by and hosted on G2.com.