# Cisco Duo Reviews
**Vendor:** Cisco  
**Category:** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 515
## About Cisco Duo
Duo stops identity-based threats and boosts workforce productivity. Our Continuous Identity Security solution provides the best access management experience across users, devices, and applications while incorporating identity visibility and context from multiple identity sources.



## Cisco Duo Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Cisco Duo, valuing its quick deployment and user-friendly authentication process. (68 reviews)
- Users appreciate the **easy deployment and user-friendly authentication** of Cisco Duo, enhancing security while minimizing delays. (65 reviews)
- Users appreciate the **easy access** provided by Cisco Duo, simplifying authentication across devices and platforms. (45 reviews)
- Users value the **ease of use and quick deployment** of Cisco Duo, enhancing multi-factor authentication experiences significantly. (43 reviews)
- Users appreciate the **easy deployment and quick authentication** of Cisco Duo, enhancing security with minimal effort. (37 reviews)
- Easy Setup (36 reviews)
- Users value the **reliability** of Cisco Duo, offering peace of mind through robust security and seamless integration. (31 reviews)
- 2FA Security (30 reviews)
- Setup Ease (30 reviews)
- Users value the **seamless integration** of Cisco Duo with various applications, enhancing security and usability effortlessly. (23 reviews)

**What users dislike:**

- Users face **authentication issues** with Cisco Duo, especially when lacking cell service or time for confirmation. (23 reviews)
- Users experience **login issues** with Cisco Duo, causing frustration when accessing accounts without necessary devices. (16 reviews)
- Users face **complexity in setup and management** with Cisco Duo, particularly when integrating with legacy systems. (15 reviews)
- Users face **notification issues** with Cisco Duo, experiencing delays and inconsistencies in receiving push notifications. (15 reviews)
- Users often face **delay issues** with Cisco Duo, making it frustrating to log in and access accounts quickly. (14 reviews)
- Inconvenience (14 reviews)
- Complex Setup (12 reviews)
- Users find Cisco Duo to be **expensive** compared to other free multi-factor authentication options available in the market. (12 reviews)
- Poor Notifications (12 reviews)
- Slow Loading (12 reviews)

## Cisco Duo Reviews
  ### 1. Duo a great security tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Cisco Duo?**

I like how I can send a quick push to the app on my phone and hit approve and be signed in! Super easy and convenient.

**What do you dislike about Cisco Duo?**

I don't like how often I need to re-sign in. I wish I could have it remember me for longer than 14 days.

**What problems is Cisco Duo solving and how is that benefiting you?**

It has created a much more secure organization.

  ### 2. Easy dual access security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2019

**What do you like best about Cisco Duo?**

Fast, seamless. Security authentication is uninteruupyable. Different option available for authentication like duo login, call and passcode.

**What do you dislike about Cisco Duo?**

Login for different devices is kind of a pain but that’s the point of this app, to maintain good security so i cant really complain

**What problems is Cisco Duo solving and how is that benefiting you?**

Im using Duo as a part of milti factor ainthe tivari on for My university directory id. An added layer of security educates the importance of user privacy and authenticity. Its easy to use, app doesn’t consume a lot of space. 

  ### 3. Great app that helps me feel more secure when checking my paystubs on my phone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2019

**What do you like best about Cisco Duo?**

It was really simple and easy to use when I first downloaded it. When I first found out that my job at the University of Chicago was making us download DuoMobile to check our paystubs on our phones, I thought it would be a huge hassle but it really wasn’t. It was very simple and I easily got a passcode that allowed me to login to my account. 

**What do you dislike about Cisco Duo?**

Nothing. I haven’t had any problems with this app. It’s very good for its intended purpose. 

**What problems is Cisco Duo solving and how is that benefiting you?**

Using DuoMobile has made me feel more secure about checking on my paystubs, hours, and other work-related things on my phone. 

  ### 4. DUO rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariana C. | Executive Assistant , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2019

**What do you like best about Cisco Duo?**

DUO adds an extra level of security for our company when accessing our systems.

**What do you dislike about Cisco Duo?**

The only thing I dislike about DUO is the fact that you must have your cell phone with you at all times to access anything.

**What problems is Cisco Duo solving and how is that benefiting you?**

DUO helps to give us optimum security for our programs and systems.

  ### 5. Tedious to set up, but generally quite user-friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2019

**What do you like best about Cisco Duo?**

We use Duo for logging into just about everything at work, and I could set it up to call me on my work cell, my personal cell, or my landline at work. This is helpful for days when I'm working remotely or left my work phone at home; no matter what, I can still log into everything I need to keep working. It's great.

**What do you dislike about Cisco Duo?**

The login requests time out pretty quickly. I know this is important for security purposes, but sometimes you get distracted or something else comes up and then you have to start the whole process all over again.

**Recommendations to others considering Cisco Duo:**

yes!

**What problems is Cisco Duo solving and how is that benefiting you?**

We use this to manage a single sign-on with just about every website and application we use at work. It's nice to only have one username and password for everything, and Duo helps make that a possibility.

  ### 6. Duo Mobile for VPN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2019

**What do you like best about Cisco Duo?**

Ease of logging in to VPN via multi-factor authentication.

**What do you dislike about Cisco Duo?**

Sometimes the app doesn’t respond but usually this is fixed with an app update

**Recommendations to others considering Cisco Duo:**

N/A

**What problems is Cisco Duo solving and how is that benefiting you?**

It has made VPN sign on secure and quick

  ### 7. Good for secure remote working 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2019

**What do you like best about Cisco Duo?**

It is quick and means I can have two factor authentication easily.m

**What do you dislike about Cisco Duo?**

How if you leave your computer or network for a relatively short space of time it logs you out and you need to go through the authentication again 

**Recommendations to others considering Cisco Duo:**

Whether your employees have smart phones. It is probably needed to use Duo to its full extent 

**What problems is Cisco Duo solving and how is that benefiting you?**

How to work securely remotely and securely 

  ### 8. If I have to use it, at least it's the best to do the job

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2019

**What do you like best about Cisco Duo?**

That it's fairly easy. I'm dislike that my school has switched to multi-factor authentication, however if we HAVE to use it, I prefer it to, say, Amazon, where you have to be texted. 

**What do you dislike about Cisco Duo?**

I dislike that if I don't have my phone or passcode, I can't get in to websites I need. I also dislike that some sites require duo, but don't actually have the duo confirmation page come up (you have to use your phone or change the password to include the passcode). 

**Recommendations to others considering Cisco Duo:**

If you need multi-factor authentication, this is the best possible product to do it. 

**What problems is Cisco Duo solving and how is that benefiting you?**

Protecting valuable data on education as well as billing. 

  ### 9. Security applications for server acess

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2019

**What do you like best about Cisco Duo?**

The best part of the app is to get security token to access my server safe with for every time of my login 

**What do you dislike about Cisco Duo?**

I don't like the application design and sometimes the application dosnot respond the code to get where due to delay it get timed out

**Recommendations to others considering Cisco Duo:**

Good to get the credentials for the accessing to server to small number of the employees

**What problems is Cisco Duo solving and how is that benefiting you?**

I just use to get the server access code for the authentication

  ### 10. Amazing for home working

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2019

**What do you like best about Cisco Duo?**

You can verify yourself with multiple options i.e. a two factor number via an app on your phone, finger print recognition and so on

**What do you dislike about Cisco Duo?**

It can log you out quickly if left too long

**Recommendations to others considering Cisco Duo:**

How many workers actually work from home or on the go

**What problems is Cisco Duo solving and how is that benefiting you?**

Security of home working

  ### 11. Convenient extra layer of security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2018

**What do you like best about Cisco Duo?**

Compared to other two-factor authentication platforms I’ve used, this one is more reliable and feature-rich. Every time I request a sign in, I immediately get a notifcation on my phone, whether the app is open or not—no delays or inconsistencies. I also like the multiple options for verifying a sign in. I mostly use “Push,” but I have occasional used “Passcode,” and that’s equally reliable if slightly less convenient. Finally, my initally registration with Duo took mere milliseconds, thanks to the option to scan a barcode provided by my company to add an account.

**What do you dislike about Cisco Duo?**

When my phone broke, I was unable to access my accounts because I didn’t have access to that device to verify my sign ins. Luckily, my replacement phone has the same number, and I got the replacement quickly enough to minimize my time without access, but I wish Duo would come up with a solution for registering a back up device to avoid this problem. Also, if my phone were stolen, I’m not sure how to remotely de-register it with Duo, so having a blurb about that in their “User Guide” that comes with the app might be nice.

**Recommendations to others considering Cisco Duo:**

It’s the best dual-authentication platform in terms of user experience that I’ve used.

**What problems is Cisco Duo solving and how is that benefiting you?**

Duo allows me to have another layer to ensure the security of patient information, further preventing possible breaches of health data beyond usernames, passwords, and other access restrictions. The Push notifications are convenient in that I don’t have to enter an extra passcode and would immediately be notified whether someone else were trying to access my accounts, even if the app were closed.

  ### 12. love the security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2019

**What do you like best about Cisco Duo?**

love the way i can secure things with it. we use at work and it's wonderful.

**What do you dislike about Cisco Duo?**

I think that it is actually perfect. I ahve no complaints

**What problems is Cisco Duo solving and how is that benefiting you?**

we are having exrra security for sexure information

  ### 13. Duo Security Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about Cisco Duo?**

I like that I can connect securely into my work office when away from the work network. 

**What do you dislike about Cisco Duo?**

I don’t like how I must have my phone for connecting. I wish it also had euchre passcodes you could additionally use, as you phone may not be always available 

**What problems is Cisco Duo solving and how is that benefiting you?**

Use it to connect to the company VPN securely. 

  ### 14. Dio security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2019

**What do you like best about Cisco Duo?**

It increases the security of online communications by making it harder for a hacker to masquerade as an authorized user.
Duo service is free for personal use and also available for business and enterprise users.

**What do you dislike about Cisco Duo?**

It work in conjunction with smart phones, personal computers,land lines and security tokens, hence requiring a computerised person.

**Recommendations to others considering Cisco Duo:**

It's yhe best software for securing data and information

**What problems is Cisco Duo solving and how is that benefiting you?**

Protecting information and data from hackers. 
Source of security

  ### 15. Keeping things secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** June 10, 2019

**What do you like best about Cisco Duo?**

It provides a quick method of verifying to ensure data is secure

**What do you dislike about Cisco Duo?**

I dislike that sometimes the push to my cell phone takes longer than usual 

**What problems is Cisco Duo solving and how is that benefiting you?**

Not having any problems. Realized the added benefit of the app vs a token 

  ### 16. College Security for the Win

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2019

**What do you like best about Cisco Duo?**

When accessing portals, tells the location and the IP address. It is great. Easy interface and multiple alternatives too. 

**What do you dislike about Cisco Duo?**

Sometimes it may lag. But that might bandwidth issue. 

**What problems is Cisco Duo solving and how is that benefiting you?**

Secure login for everyone. 

  ### 17. Use for school email, secured so far

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about Cisco Duo?**

Less spam since the university applying this duo authentification

**What do you dislike about Cisco Duo?**

Nothing so far, since I only use it for email authentification. 

**Recommendations to others considering Cisco Duo:**

Secured

**What problems is Cisco Duo solving and how is that benefiting you?**

Spamming

  ### 18. Unmatched security at incredibly reasonable prices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie J. | Inside Sales Manager, Industrial Automation, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2018

**What do you like best about Cisco Duo?**

DUO offers us 2FA security without the considerable costs normally associated with 2FA.  Rather than having to run our own 2FA server at significant costs and maintenance requirements, we are able to have a simple deployment for our users and get the security we need. 

**What do you dislike about Cisco Duo?**

I have been using DUO for years now and haven't had any issues to date, I'm truly a happy customer when it comes to DUO.

**Recommendations to others considering Cisco Duo:**

DUO is an industry leader when it comes to network security.  They are currently being acquired by Cisco, another industry leader in this realm.  I can confidently recommend DUO to small and large business who take security seriously.

**What problems is Cisco Duo solving and how is that benefiting you?**

We discovered DUO soon after our company was hit by a sever cryptolock attack.  This was due to a user using unsecure and repeated passwords.  Adding the 2FA layer from DUO solved the issue of allowing someone to remotely access a system, even if they were able to determine a password from brute force, phishing or other social engineering based attacks.

  ### 19. Great software for security protection

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2019

**What do you like best about Cisco Duo?**

It's a recently introduced software, and It's intended purpose to add a layer of security appears to be working. It's easy to understand and access.

**What do you dislike about Cisco Duo?**

It seems that phishing emails have increased/continued since we've used DUO. Also, it requires the use of a smartphone, which some people in my department don't have.

**What problems is Cisco Duo solving and how is that benefiting you?**

Security

  ### 20. Love this 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** June 25, 2019

**What do you like best about Cisco Duo?**

It's super easy to install and use. Took a few to get the hang of sign in though. 

**What do you dislike about Cisco Duo?**

I havent found anything I can say I fully dislike about it. 

**What problems is Cisco Duo solving and how is that benefiting you?**

It helps keep myself and my customers safe. I dont feel as worried about any confidential info being risked. 

  ### 21. Quick and convenient access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2019

**What do you like best about Cisco Duo?**

Because the app is on my phone I can have access At the touch of a button. Technology for the win!

**What do you dislike about Cisco Duo?**

There’s really not much to dislike. I don’t think they could have made this app more simple and convenient for a user. 

**What problems is Cisco Duo solving and how is that benefiting you?**

Ease of access from home or work without compromising safety of information.

  ### 22. Easy to deploy 2fa

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2019

**What do you like best about Cisco Duo?**

Streamline authenticating while enhancing security.

**What do you dislike about Cisco Duo?**

Extra education needed for end users; training users, gaining adoption.

**What problems is Cisco Duo solving and how is that benefiting you?**

Able to securely authenticate our users with a second ID.

  ### 23. Not bad but terribly annoying for users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley V. | Physical Therapy Aide, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2019

**What do you like best about Cisco Duo?**

I like that this is a great program to protect safety and security of students. 

**What do you dislike about Cisco Duo?**

This is very difficult for people without smartphones so in a way it's a huge hassle. 

**What problems is Cisco Duo solving and how is that benefiting you?**

Nothing currently. But this does increase the level of security between large companies and their users. 

  ### 24. Great Ease of Use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2019

**What do you like best about Cisco Duo?**

I love the ease that DUO gives me to log into my work accounts securely! 

**What do you dislike about Cisco Duo?**

I do not have any complains about using Duo Security!

**Recommendations to others considering Cisco Duo:**

None

**What problems is Cisco Duo solving and how is that benefiting you?**

Duo Security allows me to safely log in safely to confidential information even when out of the office. 

  ### 25. Easy peasy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2018

**What do you like best about Cisco Duo?**

Get notifications to my iPhone or my Apple Watch for super easy and fast access to my mission critical applications

**What do you dislike about Cisco Duo?**

I don’t like all the clicking that we have to do to gain access. 

**Recommendations to others considering Cisco Duo:**

Super easy to use and from what my security team has told me, really easy to deploy

**What problems is Cisco Duo solving and how is that benefiting you?**

Security of our crictial applications through multi factor levels of authentication. 

  ### 26. Duo Security 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 15, 2019

**What do you like best about Cisco Duo?**

Knowing my log ins are secure, app is easy to use

**What do you dislike about Cisco Duo?**

An extra step to log in. When using on phone, does not automatically go back to app / screen you were trying to log into. Sometimes takes multiple attempts for authentication request to pop up

**What problems is Cisco Duo solving and how is that benefiting you?**

Secure log ins

  ### 27. Access to computer in University

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about Cisco Duo?**

I like how it automatically gives me a push notification to accept the connection.

**What do you dislike about Cisco Duo?**

I dislike how I have to redo it every time connection is lost, if they can have a remember me like function that would be great

**Recommendations to others considering Cisco Duo:**

Make sure you download the app instead of using the pin it makes it much easier to gain access

**What problems is Cisco Duo solving and how is that benefiting you?**

I was able to connect to the computer in my lab without physically being there, saved me the time and allowed me to access things when I needed at the moment

  ### 28. Makes Life So Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** January 15, 2019

**What do you like best about Cisco Duo?**

How easy it is to authenticate with the push notification to my iPhone or Apple Watch

**What do you dislike about Cisco Duo?**

That my other software tools aren't as easy to use as Duo Security. Seriously, I have no complaints. It makes my working life so much better, especially when I'm traveling for work. 

**Recommendations to others considering Cisco Duo:**

Get Duo. 

**What problems is Cisco Duo solving and how is that benefiting you?**

Securely accessing our tech stack via Okta and our customer database

  ### 29. Good product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Cisco Duo?**

It has ease of use and I love that it has more than one option for signing into my devices. 

**What do you dislike about Cisco Duo?**

I think that it times out too fast when it comes to the push button. 

**What problems is Cisco Duo solving and how is that benefiting you?**

Well, the benefit is in having peace of mind that your devices are securely locked and no one can access them with your permission which comes via the duo app on your phone. 

  ### 30. Good authenticator

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 26, 2018

**What do you like best about Cisco Duo?**

I love the mobile app. Very easy to access and use especially the lock screen. I also like the option to enter alternative options in case you don’t have your cell phone handy.

**What do you dislike about Cisco Duo?**

I would like the mobile app to sync with my Fitbit for even greater convenience

**What problems is Cisco Duo solving and how is that benefiting you?**

It provides very easy two-step authentication for increased security without making the log in process tedious or time consuming

  ### 31. Easy to use, fast and painless to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** January 19, 2019

**What do you like best about Cisco Duo?**

I love the push notification feature in order to get a notification pop up on your phone almost instantly. The product works very fast, is well designed, and better than other security two-factor authentication that I have used. 

**What do you dislike about Cisco Duo?**

I cannot think of anything that I dislike about this product. 

**What problems is Cisco Duo solving and how is that benefiting you?**

Security 

  ### 32. Very secure 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kylee V. | Outpatient Services Coordinator , Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2018

**What do you like best about Cisco Duo?**

Since duo is accessible  from your mobile phone, it is very convenient and fast. 

**What do you dislike about Cisco Duo?**

The only thing i dont like about the duo security is that when you are logging in it takes an extra step, however that assures no one else can access my information. 

**Recommendations to others considering Cisco Duo:**

Duo is very user friendly and I feel like it a very good way to insure that your stuff is secure

**What problems is Cisco Duo solving and how is that benefiting you?**

The benefits are solely security benefits, no one can get access to my work information or my emails with out having access to my duo and i get an alert every time i need a duo login. 

  ### 33. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aleksandr N. | Teaching Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2018

**What do you like best about Cisco Duo?**

How well it works with all services from Google to Github

**What do you dislike about Cisco Duo?**

How it breaks every Tuesday morning and does not send me a push. 

**Recommendations to others considering Cisco Duo:**

It's an amazing option for security!

**What problems is Cisco Duo solving and how is that benefiting you?**

The issue of security. It is amazing at preventing unauthorized access. 

  ### 34. Duo Security works great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline F. | SAT Tutor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about Cisco Duo?**

Duo is very quick and secure. The app is easy to use and runs quickly. I have not encountered any bugs 

**What do you dislike about Cisco Duo?**

To me, It is not intuitive that the screen to approve a push notification is not the initial screen.

**Recommendations to others considering Cisco Duo:**

Easy to download and use

**What problems is Cisco Duo solving and how is that benefiting you?**

Duo Security provides an easy way to use two-factor authentication when logging into secure work platforms. 

  ### 35. Due Mobile for Additional Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorrie L. | Teacher, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2018

**What do you like best about Cisco Duo?**

I like that the app allows me to send a push to my phone to authenticate my email login. It is very user friendly and I feel like my email is very secure. 

**What do you dislike about Cisco Duo?**

Sometimes if I have poor cell service, I do not receive a push notification but I don't necessarily attribute that to the app itself, it's more of a minor inconvenience. 

**Recommendations to others considering Cisco Duo:**

I would recommend this to anyone who is concerned about email security! 

**What problems is Cisco Duo solving and how is that benefiting you?**

I have solved the problem of adding an additional layer of security to each email login and I use my school email daily. Each time I login I know that no one else is able to use my email because I would get notified on my phone. 

  ### 36. Duo is easy! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2019

**What do you like best about Cisco Duo?**

Ease of use, can be used with multiple types of devices 

**What do you dislike about Cisco Duo?**

It’s an added layer of security which means another step to logging into our university systems 

**What problems is Cisco Duo solving and how is that benefiting you?**

Secure login; maintaining secure data 

  ### 37. Great to ensure security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about Cisco Duo?**

It's a great tool that's easy for users to use and companies to ensure security is better with 2FA. 

**What do you dislike about Cisco Duo?**

So far there is nothing that I do not like about Duo Security. We haven't had any issues to date.

**What problems is Cisco Duo solving and how is that benefiting you?**

The 2FA from Duo solves the issue of our users being able to access systems remotely and determine authentication.

  ### 38. best all in one SSO/2FA product i have seen so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** chris p. | Hardware - Network Tech, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about Cisco Duo?**

As an admin, this is super simple to install, configure and be up and running in no time.

**What do you dislike about Cisco Duo?**

That the trial version is only 30 days. You cant really get a true feel for a product in your environment in such a short time. the 30 days includes weekends, so in reality you may only truly get more like 20 days.

**What problems is Cisco Duo solving and how is that benefiting you?**

secured dual authentication and SSO for the various cloud services we use in house.

  ### 39. As an end user, I found it fairly painless and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Cisco Duo?**

I really like the push feature to sign in, makes it a lot easier!

**What do you dislike about Cisco Duo?**

Initial setup was a bit complicated, especially getting mobile app up. 

**What problems is Cisco Duo solving and how is that benefiting you?**

As an end user, it provides the security necessary to meet requirements for 2Fa

  ### 40. duo mobile

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole F. | Account Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2018

**What do you like best about Cisco Duo?**

it is easy to use and efficient for logging in to my websites when not in the office

**What do you dislike about Cisco Duo?**

there is nothing i have disliked so far about this tech

**What problems is Cisco Duo solving and how is that benefiting you?**

security and data privacy issues. It is easy to use when not in the office

  ### 41. Easy to Use Security Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah U. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2018

**What do you like best about Cisco Duo?**

It's so simple to get users signed up with Duo and the configuration steps are so simple, making it foolproof. 

**What do you dislike about Cisco Duo?**

Sometimes we have issues where users don't always get the notification they have something awaiting their approval or it requests the approval more than once. 

**Recommendations to others considering Cisco Duo:**

This is a seamless integration that works on various platforms with a consistent design for ease of use among all users. 

**What problems is Cisco Duo solving and how is that benefiting you?**

This allows us to troubleshoot remote connectivity issues based on if they're reaching the point in the process where Duo is being notified of a login attempt. This makes my job easier to see where the steps are failing. 

  ### 42. Easy to code to

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Cisco Duo?**

The API used for enrollment of DUO users into custom applications is easy!

**What do you dislike about Cisco Duo?**

Cost can be an issue with applications that do not have a per user cost subscription model.

**What problems is Cisco Duo solving and how is that benefiting you?**

MFA compliance.

  ### 43. Good Security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chelsea S. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2018

**What do you like best about Cisco Duo?**

It is a more secure way to access personal information, such as banking preferences, paycheck stubs, and insurances.

**What do you dislike about Cisco Duo?**

When trying to use the app, it takes a while for the system to connect to the app for clearance.

**What problems is Cisco Duo solving and how is that benefiting you?**

Fraud.. it’s easy to check personal info with this app safely

  ### 44. Great But Not Efficient

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kelly L. | IT Support Intern, Computer & Network Security, Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2018

**What do you like best about Cisco Duo?**

Increased security which needs to be identified twice before logging into various accounts. Can be verified through mobile app. 

**What do you dislike about Cisco Duo?**

Although this increases security, it is very hard to verify user when you lose your mobile device. It has to verify by a push through app, a code through the app, or mobile phone number.

One day, sister mistakened my phone as her’s and took it with her. I use my phone for Duo during my job. All my work application depends on Duo. Without my phone with Duo app,I wasn’t able to access anything on an unfamiliar device. Made my job very difficult that day.

Good concept, but needs more verification options

**Recommendations to others considering Cisco Duo:**

Add multiple devices to verify!

**What problems is Cisco Duo solving and how is that benefiting you?**

Increases security in work applications

  ### 45. Duo Security 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Surabhi S. | Clinical Research Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2018

**What do you like best about Cisco Duo?**

It serves its purpose and is easy to use. It also has different options to keep information private. 

**What do you dislike about Cisco Duo?**

I like the app as it is, I  don't use it unless I need to log into my accounts. 

**Recommendations to others considering Cisco Duo:**

It is really fast and simple and easy to use

**What problems is Cisco Duo solving and how is that benefiting you?**

We use it to get into out accounts at work, it helps us keep our client's information safe

  ### 46. Duo

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Cisco Duo?**

Integration with other apps. It installs well on multiple platforms 

**What do you dislike about Cisco Duo?**

I have to use my phone to sign into everything

**What problems is Cisco Duo solving and how is that benefiting you?**

Unauthorized logins. Less security breaches in our network

  ### 47. easy to use dual device authentication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about Cisco Duo?**

it works seamlessly with my cell phone, which I have to carry around anyway --- it acts as a key so I can use our VPN

**What do you dislike about Cisco Duo?**

it's not the most user-friendly.  When the app recently updated I couldn't find the password code and needed to visit our IT department

**Recommendations to others considering Cisco Duo:**

I would certainly use it for your company -- it's simple to use and works across multiple cell phone companies

**What problems is Cisco Duo solving and how is that benefiting you?**

allows for dual device authentication for more protection

  ### 48. Duo Security

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2018

**What do you like best about Cisco Duo?**

Duo Security provides a crucial way to keep your business accounts secure. When dealing with important and sensitive information, it is important that users feel protected. 

**What do you dislike about Cisco Duo?**

I dislike that Duo Security has you verify every time you log into a website through the same user account/computer. There should be a way that only has you log in once.

**Recommendations to others considering Cisco Duo:**

Make sure you download the application for easier use. 

**What problems is Cisco Duo solving and how is that benefiting you?**

The benefit of duo is that you feel an extra sense of security, and everyone's data will be further protected in the databases. 

  ### 49. Duo is easy to yse

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Cisco Duo?**

Easy to use and works on Apple Watch which I find convenient

**What do you dislike about Cisco Duo?**

Sometimes takes too long to get the authentication code

**What problems is Cisco Duo solving and how is that benefiting you?**

MFA

  ### 50. Full feature 2FA Provider

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas S. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2018

**What do you like best about Cisco Duo?**

I like how well different integration topics are covered by Duo's knowledge base.

**What do you dislike about Cisco Duo?**

Automated emails from Duo's billing and sales team seem to go to junkmail because they use some service. While not the worst thing in the world it seems odd for a security company and wish I did not have to miss them. The billing emails don't seem to be able to even have a consistent rule applied to them.

**Recommendations to others considering Cisco Duo:**

Check to see if other hardware and services you use in your environment support Duo. Chances are they do!

**What problems is Cisco Duo solving and how is that benefiting you?**

We're solving the problem of 2FA authentication on Windows across different services.


## Cisco Duo Discussions
  - [What is Duo Security used for?](https://www.g2.com/discussions/what-is-duo-security-used-for) - 3 comments
  - [Is Duo Security Safe?](https://www.g2.com/discussions/is-duo-security-safe) - 2 comments
  - [Is Duo Security free?](https://www.g2.com/discussions/is-duo-security-free) - 3 comments
  - [What is a key feature of duo?](https://www.g2.com/discussions/what-is-a-key-feature-of-duo) - 2 comments
  - [What is duo security software?](https://www.g2.com/discussions/what-is-duo-security-software) - 2 comments

- [View Cisco Duo pricing details and edition comparison](https://www.g2.com/products/cisco-duo/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-06-01+04%3A07%3A56+-0500&secure%5Bsession_id%5D=20c86d76-89cb-46fa-a0de-5d1402e4c2c6&secure%5Btoken%5D=6dbe8a703fc7c3fb116c38833ae436a0aa48cacba3bad2de16d6b8174b71dc55&format=llm_user)
## Cisco Duo Integrations
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [ADFS Server Windows 2019](https://www.g2.com/products/adfs-server-windows-2019/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Android](https://www.g2.com/products/android/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Cisco DNA Center](https://www.g2.com/products/cisco-cisco-dna-center/reviews)
  - [Cisco Identity Services Engine (ISE)](https://www.g2.com/products/cisco-identity-services-engine-ise/reviews)
  - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews)
  - [Cisco Meraki MX](https://www.g2.com/products/cisco-meraki-mx/reviews)
  - [Cisco Secure Client](https://www.g2.com/products/cisco-secure-client/reviews)
  - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews)
  - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [CultureAI](https://www.g2.com/products/cultureai/reviews)
  - [EZproxy](https://www.g2.com/products/ezproxy/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Island](https://www.g2.com/products/island/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [OpenVPN Access Server](https://www.g2.com/products/openvpn-access-server/reviews)
  - [Parallels Remote Application Server (RAS)](https://www.g2.com/products/parallels-remote-application-server-ras/reviews)
  - [Red Hat Enterprise Linux](https://www.g2.com/products/red-hat-enterprise-linux/reviews)
  - [Snapchat](https://www.g2.com/products/snapchat/reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)
  - [Vectra AI Platform](https://www.g2.com/products/vectra-ai-platform/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Windows Server](https://www.g2.com/products/tidal-media-inc-windows-server/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Cisco Duo Features
**Authentication Options**
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
- Federation/SAML support (idp)
- Federation/SAML support (sp)

**Authentication type**
- SMS-Based
- Voice-Based Telephony
- Email-Based
- Hardware Token-Based
- Software Token
- Biometric Factor
- Mobile-Push
- Risk-Based Authentication

**Network Management**
- Network Segmentation
- Network Mapping
- Security Analytics
- API/Integrations

**Data Protection**
- Data Masking
- Data Encryption/Security
- Data loss Prevention
- Anomoly Detection
- Sensitive Data Compliance

**Integration**
- Uses Open Standards
- Mobile SDK
- Workforce Authentication
- Customer Authentication

**Administration**
- Bi-Directional Identity Synchronization
- Policy Management
- Cloud Directory
- Application Integrations

**Security**
- Encrypted Storage
- Anomoly Detection
- Data loss Prevention
- Policy Enforcement

**Functionality**
- FIDO2-compliant
- Works with hardware security keys
- Multiple authentication methods
- Offline or no-phone solution

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication

**Identity and Access Management - Zero Trust Platforms**
- Single sign-on (SSO)
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Identity federation

**Access Control Types**
- Endpoint access
- Local Access
- Remote Access
- Partner Access
- Supports BYOD users

**Functionality**
- Multi-Device Sync
- Backup

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Security**
- Security Automation
- Application Security
- Workload Protection
- Data Protection

**Analysis**
- Cloud Gap Analytics
- Compliance Monitoring
- User Analytics

**Administration**
- Encryption
- Audit Trails
- Regulatory Compliance

**Administration**
- Reporting and Monitoring
- Breadth of Partner Applications
- Auditing

**Access Control**
- User, Role, and Access Management
- Access Rights
- User Analytics
- Compliance Monitoring

** Type**
- On-premises solution
- Cloud-solution

**Security - Zero Trust Platforms**
- Encryption
- Endpoint detection and response (EDR)
- Device posture assessment
- Micro-segmentation
- Zero trust network access (ZTNA)

**Administration**
- Ease of installation on server
- Password Policy Enforcement
- Administration Console
- Ease of connecting applications
- Self Service Password Administration

**Security**
- Data Security
- Data loss Prevention
- Security Auditing

**Identity Management**
- Adaptive Access Control
- Identity Scoring
- User Monitoring

**Administration**
- Auditing
- Data Discovery
- Access Control

** Reporting**
- Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export

**Implementation**
- Easy Setup
- Mobile SDK
- Web SDK

**Data Security - Zero Trust Platforms**
- Data loss prevention (DLP)
- Data classification

**Platform**
- Multiple Operating system support
- Multi-Domain Support
- Cross Browser support
- Fail over protection
- Reporting
- Auditing
- Third Party Web Services support

**Identity**
- SSO
- Governance
- User Analytics

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Application Visibility - Zero Trust Platforms**
- API support
- Application-level controls
- Secure application access
- User and entity behavior analytics (UEBA)
- Continuous monitoring

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**Reporting and Policies - Zero Trust Platforms**
- Policy automation
- Regulatory compliance
- Cross-platform compatibility
- Policy enforcement
- Comprehensive reporting

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management

**Agentic AI - Zero Trust Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

## Top Cisco Duo Alternatives
  - [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) - 4.5/5.0 (126 reviews)
  - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,028 reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (870 reviews)

