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Cisco Duo Reviews & Product Details

Pricing

Pricing provided by Cisco Duo.

Duo Free

Free

Cisco Duo Media

Cisco Duo Demo - Duo Mobile App
Duo Mobile App
Cisco Duo Demo - Universal Prompt
Universal Prompt
Cisco Duo Demo - Login Options
Login Options
Cisco Duo Demo - Device Enrollment Options
Device Enrollment Options
Cisco Duo Demo - Administrator Dashboard
Administrator Dashboard
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Cisco Duo Reviews (509)

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Reviews

Cisco Duo Reviews (509)

View 1 Video Reviews
4.5
509 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and quick setup of Cisco Duo, highlighting its efficient push notifications that streamline the authentication process. Many appreciate how it integrates seamlessly with existing systems, making security management straightforward. However, some users note that push notifications can occasionally be delayed, which may disrupt the login experience.

Pros & Cons

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RB
Lead Support Engineer
Mid-Market (51-1000 emp.)
"Strong Device Visibility and Access Control, but Offline Codes Can Be Cumbersome"
What do you like best about Cisco Duo?

What I like best about Cisco Duo is the visibility it gives us into user devices and how easy it is to control which devices can access our systems. That added layer of device awareness helps us enforce stronger access policies and gives us more confidence that only trusted devices are being used. It is especially helpful from a security perspective because it makes it easier to manage access without creating too much friction for users. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

What I dislike most about Cisco Duo is that administering offline codes for server access can be frustrating, especially in environments where reliable fallback access is important. While the platform works well overall, some administrative tasks can feel more cumbersome than they should be. There is also a learning curve when configuring more detailed access policies. Review collected by and hosted on G2.com.

JL
Network Administrator
Retail
Small-Business (50 or fewer emp.)
"Cisco DUO has been our most reliable 2FA solution so far"
What do you like best about Cisco Duo?

Cisco DUO is very intuitive for both the end user and admins alike. The DUO app works with all kinds of mobile devices that I have come across and appears to stay up to date. The DUO solution is integrated with our Cisco Firewall solution so it is easily managed. The App performs very quickly, though it does rely on a decent network connection of almost any type. Cost associated with DUO is very reasonable compared to other solutions, and support is very good. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

There is not much to say here, other than the DUO Push solution is sometimes too qick. The end user does not expect it to only allow them about 7 seconds to approve the prompt. However this is almost always a breif learning curve to just be prepared when you hit confirm on the laptop knowing the prompt on your mobile device is following asap. Review collected by and hosted on G2.com.

Avijit S.
AS
Associate technical support
Information Technology and Services
Mid-Market (51-1000 emp.)
"Cisco Duo Makes Secure Logins Simple and Fast"
What do you like best about Cisco Duo?

I really like how Cisco Duo keeps the login process simple while still being very secure. The push notifications come through quickly and are easy to approve. Overall, it does a great job of helping keep accounts safe without making things overly complicated for users. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

One thing I don’t like about Cisco Duo is that the push notification sometimes arrives late or doesn’t come through right away, which can be frustrating. Also, when the network is slow, the login process can feel longer than I expect. Review collected by and hosted on G2.com.

dennis s.
DS
IT Supervisor
Mid-Market (51-1000 emp.)
"Efficient MFA with Room for Improvement"
What do you like best about Cisco Duo?

I appreciate Cisco Duo's efficient technical support, which helps solve all technical challenges I encounter. The Trusted endpoints feature is valuable for preventing non-work devices from connecting to our environment, enhancing security. The push authentication is lightweight and easy to accept, offering security with a level of convenience. Additionally, the initial setup of Cisco Duo was very easy. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

It lacks full integration with critical components of Microsoft RD Web Solution, which would enable us to verify users using a passcode for users who don't have the Duo MFA app. Cisco needs to ensure that there is support for critical Microsoft remote connection implementation as it is widely used. Review collected by and hosted on G2.com.

Hyacinth B.
HB
PHD Fellow
Higher Education
Mid-Market (51-1000 emp.)
"Reliable Two-Factor Authentication with Hassle-Free Cross-Device Use"
What do you like best about Cisco Duo?

I really like how Cisco Duo works very smoothly across devices. It gives me notifications on my phone and while using wearables like my Apple Watch, making it very hassle-free. It's really valuable because I don't need to pull out my phone all the time, especially if I'm in a rush to log in to my computer during classes. The prompt through my Apple Watch is very easy, it's like a split second, and I can just confirm and verify my identity. The setup was very easy, so much so that I don't even remember how it was done. It didn't take me long at all to get it set up. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

There is nothing that I dislike about Cisco Duo. Review collected by and hosted on G2.com.

Pankaj B.
PB
Junior Software Engineer
Mid-Market (51-1000 emp.)
"Trusted, High-Class Security with DUO Push Multi-Factor Authentication"
What do you like best about Cisco Duo?

It has great security and compliance. It offers multi-factor authentication functionality. There is a user-friendly DUO Push mobile application that we can download on our smartphones, and whenever we need to authenticate on our websites, we can use the notification code to access them. With the DUO Push mobile app, there are also different methods available, such as phone calls, SMS codes, and token functionality. Overall, we can trust the DUO app, and it really helps keep our things secure. They will be having active customer support In case you stuck somewhere. It's easy for use and implementation in any handset it could be IOS or android. I need to use this daily as it's mandatory to authenticate while using the websites. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

There’s nothing to dislike, because they provide high-class security in this scam-filled world and help keep your things secure. Review collected by and hosted on G2.com.

Mike W.
MW
QA/RA Team Lead
Medical Devices
Mid-Market (51-1000 emp.)
"Effortless Security and Identity Verification"
What do you like best about Cisco Duo?

I find Cisco Duo extremely easy to use, especially the phone-based application that allows me to quickly and easily verify my identity, ensuring that my privacy and organization security is always a top priority. It enhances security greatly by verifying my identity on the same platform or computer, or across several computers or devices. Our MIS department made the initial setup extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

I have no dislikes about Cisco Duo. Review collected by and hosted on G2.com.

Angel B.
AB
CTO
Small-Business (50 or fewer emp.)
"Simple and Effective Protection with Cisco Duo"
What do you like best about Cisco Duo?

What I like most about Cisco Duo is the push feature, which allows me to receive a notification and simply press the approve button, without having to search for and copy a 6-digit code. Additionally, I love that I can use it from my watch, which allows me to approve access without having to take out my phone, saving me from distractions. It is much faster and safer than using slow text messages or searching for passwords in authentication tools. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Well, it's that if I don't have my phone on hand, or I ran out of battery, or I don't have my watch on hand, well, my smartwatch, then I'm blocked, and I can't access anything. It would be good to have more backup options that are easy to use without having to contact technical support. The process of changing devices is a bit tedious because you have to go back to and if I don't have the IT administrator, it's necessary. See all those issues, so that's what makes it difficult for me. Review collected by and hosted on G2.com.

Abhi Y.
AY
Network Engineer
Manufacturing
Mid-Market (51-1000 emp.)
"Effortless Security with Multi-Factor Authentication"
What do you like best about Cisco Duo?

I like how easy Cisco Duo is to use and deploy. The push-based authentication is quick and user-friendly, allowing users to approve access with just one tap, which reduces login delays. The deployment integrates easily with existing systems, saving setup time and effort. We value Duo Push the most because it provides fast, secure authentication with minimal user effort, and its easy integration for VPN and application access. The initial setup was very easy, supported by clear documentation and quick integration into our existing environment. I would rate it a 9 out of 10 because it is very easy to use and secure. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Reporting and troubleshooting could be improved, as deeper visibility into authentication issues would make administration easier. Review collected by and hosted on G2.com.

DD
CTO
Mid-Market (51-1000 emp.)
"Effortless Security with Intuitive MFA"
What do you like best about Cisco Duo?

I use Cisco Duo as our main MFA security feature and appreciate the ability to have users authenticate twice via password and then Duo push/call. I particularly like the push notifications feature, where I can receive a push to accept rather than having to enter a text number and input code. It's convenient not to go looking for codes to enter when I can just accept a push, and it even shows the location and time of the push. Additionally, the initial setup was easy by just scanning a QR code. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Only downside is if you got no cell service you do not get a chance to authentic yourself with Duo Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Cisco Duo.

Duo Free

Free

Duo Advantage

$6.00
1 Per User/Month

Duo Premier

$9.00
1 Per User/Month
Cisco Duo Comparisons
Cisco Duo Features
Authentication User experience
Multi-Factor Authentication
SMS-Based
Voice-Based Telephony
Email-Based
Multi-Device Sync
Backup
Easy Setup
Mobile SDK
Web SDK
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Cisco Duo