Introducing G2.ai, the future of software buying.Try now

Cisco Duo Reviews & Product Details

Pricing

Pricing provided by Cisco Duo.

Duo Free

Free

Cisco Duo Media

Cisco Duo Demo - Duo Mobile App
Duo Mobile App
Cisco Duo Demo - Universal Prompt
Universal Prompt
Cisco Duo Demo - Login Options
Login Options
Cisco Duo Demo - Device Enrollment Options
Device Enrollment Options
Cisco Duo Demo - Administrator Dashboard
Administrator Dashboard
Product Avatar Image

Have you used Cisco Duo before?

Answer a few questions to help the Cisco Duo community

Cisco Duo Reviews (479)

View 1 Video Reviews
Reviews

Cisco Duo Reviews (480)

View 1 Video Reviews
4.5
480 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Pankaj B.
PB
Junior Software Engineer
Mid-Market (51-1000 emp.)
"Trusted, High-Class Security with DUO Push Multi-Factor Authentication"
What do you like best about Cisco Duo?

It has great security and compliance. It offers multi-factor authentication functionality. There is a user-friendly DUO Push mobile application that we can download on our smartphones, and whenever we need to authenticate on our websites, we can use the notification code to access them. With the DUO Push mobile app, there are also different methods available, such as phone calls, SMS codes, and token functionality. Overall, we can trust the DUO app, and it really helps keep our things secure. They will be having active customer support In case you stuck somewhere. It's easy for use and implementation in any handset it could be IOS or android. I need to use this daily as it's mandatory to authenticate while using the websites. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

There’s nothing to dislike, because they provide high-class security in this scam-filled world and help keep your things secure. Review collected by and hosted on G2.com.

DD
CTO
Mid-Market (51-1000 emp.)
"Effortless Security with Intuitive MFA"
What do you like best about Cisco Duo?

I use Cisco Duo as our main MFA security feature and appreciate the ability to have users authenticate twice via password and then Duo push/call. I particularly like the push notifications feature, where I can receive a push to accept rather than having to enter a text number and input code. It's convenient not to go looking for codes to enter when I can just accept a push, and it even shows the location and time of the push. Additionally, the initial setup was easy by just scanning a QR code. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Only downside is if you got no cell service you do not get a chance to authentic yourself with Duo Review collected by and hosted on G2.com.

"Simple Security Solution with Minor Hiccups"
What do you like best about Cisco Duo?

I use Cisco Duo to keep our company systems secure. It adds an extra layer of protection with two-factor authentication, making sure only the right people can log in. It’s really handy for remote work since employees can safely access resources from anywhere. I like how simple the push notifications and login process are, making security easy without slowing anyone down. I also appreciate how it integrates well with our VPN and cloud applications, adding an extra layer of protection without complicating workflows. Setting up Cisco Duo was pretty straightforward with simple installation and linking of accounts, and the step-by-step prompts made it easy to follow. I’d give Cisco Duo a 9 out of 10 for being reliable, easy to use, and making me feel confident our systems are secure. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

One thing I’ve noticed with Cisco Duo is that push notifications or authentication prompts can sometimes be a bit slow, which can hold up logging in. Switching between multiple accounts or devices isn’t always super smooth, and setting it up for new users can feel a little confusing at first. If these areas were faster and more intuitive, using Duo would be much easier. Review collected by and hosted on G2.com.

HS
Tech lead Devops Engineer
Computer Networking
Small-Business (50 or fewer emp.)
"Reliable Security and Easy Deployment, with Room for Enhancement"
What do you like best about Cisco Duo?

Cisco Duo distinguishes itself with its straightforward and dependable multi-factor authentication, robust security features, and user-friendly experience. It also offers device trust verification and enables rapid deployment for both cloud and on-premise applications. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Cisco Duo has several drawbacks, such as its relatively high cost for smaller teams, which can be a barrier for some organizations. Users may also experience fatigue from frequent push notifications, and the process of setting up policies can be quite complex. Additionally, the reliance on mobile devices for multi-factor authentication can be inconvenient, and there are times when support responses are delayed or inconsistent. Review collected by and hosted on G2.com.

Kyle H.
KH
Content Creator
Mid-Market (51-1000 emp.)
"Effortless Security, Mobile Convenience"
What do you like best about Cisco Duo?

I like Cisco Duo because it's easy to use and I can access it from my mobile device, which allows me to log in anywhere at any time. I appreciate how easy and free it is. I also enjoy the simplicity of the app and how it makes accessing my accounts more convenient. The initial setup is as simple as downloading the app and logging in, which worked out pretty well for me. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Sometimes the window to confirm a login is hard because there's not enough time. Or when I'm not around my phone, it's time-consuming to go other routes if I need to log in quickly. Review collected by and hosted on G2.com.

Jessica S.
JS
Manager, Digital Engagement & Partnerships
Enterprise (> 1000 emp.)
"Secure and User-Friendly, Ideal for Remote Access"
What do you like best about Cisco Duo?

I like how secure Cisco Duo feels, and I love the mobile app. It allows me to connect remotely so that I can work from home and still share files seamlessly on our shared SharePoint. I find the push notifications to Duo for other programs that I access work well. Additionally, the setup was very easy; I just scanned a QR, downloaded the app, put in my credentials, and that was it. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

There was one occasion where I used Cisco Duo for two factor authorization for social media, but I got locked out of my account and I needed a code from Cisco Duo which I was unable to generate, and it took some troubleshooting to get back in. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"Super Easy 2FA Install That Adds Strong Security Across Email and Devices"
What do you like best about Cisco Duo?

Cisco Duo is a super easy install for 2FA. It provides an additional layer of security to our email and devices. We find that this works particularly well for all of the different kinds of users in our company, from people who have email only on phones all the way up to actual device log-ons. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

One of the most frustrating aspects of DUO would be the use of offline codes. This company does not make it easy for the lament user to being to easily connect to the internet without the offline codes. It can be a disaster when people travel and need to connect to a device when there is zero internet. Review collected by and hosted on G2.com.

GS
R & D Engineer
Small-Business (50 or fewer emp.)
"Reliable Security with Seamless Integration and Outstanding Support"
What do you like best about Cisco Duo?

Simple yet reliable solution for keeping network secure. I also like the responsive and helpful support team. Range of features like MFA and adaptive authentication makes security seamless without being intrusive.

Integration with other tools and implementation on other platforms is very smooth for everyday use. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Pricing when scaled up. Advanced features are only available on high tier plans. Review collected by and hosted on G2.com.

Nathalie M.
NM
Tax Manager
Mid-Market (51-1000 emp.)
"Seamless Security with Cisco Duo"
What do you like best about Cisco Duo?

I use Cisco Duo for two-factor authentication, and it's reliable, quick, and integrates seamlessly with my mobile phone's operating system. Duo creates an additional layer of security, solving or reducing the risk of data breaches and unauthorized users from gaining access to confidential information. The initial setup was very easy, and it synchronized well with my company. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

I haven't experienced any issues with Duo so there isn't anything I dislike Review collected by and hosted on G2.com.

"Effortless Two-Factor Authentication with Cisco Duo"
What do you like best about Cisco Duo?

I like that Cisco Duo makes two-factor authentication super easy by allowing me to hold the notification and click approve instantly, which is way easier and faster compared to other systems like Google or Amazon, where you have to open an app and find a six-digit code. I also remember the initial setup being super easy, involving just scanning a QR code and entering a username and password. Review collected by and hosted on G2.com.

What do you dislike about Cisco Duo?

Not really. It's just that sometimes doing two factor authentication is annoying. Instead of just logging, I get to, like, pull my phone out and do it. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Cisco Duo.

Duo Free

Free

Duo Advantage

$6.00
1 Per User/Month

Duo Premier

$9.00
1 Per User/Month
Cisco Duo Comparisons
Product Avatar Image
Google Authenticator
Compare Now
Product Avatar Image
Okta
Compare Now
Product Avatar Image
Twilio Verify
Compare Now
Cisco Duo Features
Authentication User experience
Multi-Factor Authentication
SMS-Based
Voice-Based Telephony
Email-Based
Multi-Device Sync
Backup
Easy Setup
Mobile SDK
Web SDK
Product Avatar Image
Product Avatar Image
Cisco Duo