By ConnectWise
How would you rate your experience with ConnectWise ITBoost?
Great documentation and seamless CW link with MFA management Review collected by and hosted on G2.com.
MFA codes sometimes need redoing which is hard to do when you cant login Review collected by and hosted on G2.com.
After it was fully integrated and updated, it has been working really well with PSA. Review collected by and hosted on G2.com.
There were a few bumps along the way, but the later iterations of the product—and the integration with PSA—have been great. Review collected by and hosted on G2.com.
It's great for documentation and assets etc... sometimes within PSA it's hard to find Review collected by and hosted on G2.com.
The UI can be a little clunky but overall it works great Review collected by and hosted on G2.com.
It has various ticketing functions that really boosts the IT productivity and communication within the company in terms of documentation and applying changes promptly and safe. Review collected by and hosted on G2.com.
It can take some time to learn and get used to. Review collected by and hosted on G2.com.
They Have everything that we generally need to work in the IT Industry. Review collected by and hosted on G2.com.
They have some missing features in their basket Review collected by and hosted on G2.com.
Ability to store all type of data related to the IT such as password, KB articles, etc. The navigation is also quite simple and overall the interface is pretty clean Review collected by and hosted on G2.com.
We have been facing the issue of copying content from the IT Boost. It doesn't copy in one go. We have to click on multiple times to get the content reproduced. Review collected by and hosted on G2.com.
I really like how it is integrated with connectwise automate, it makes everything so much easier to find within just one search. Review collected by and hosted on G2.com.
I think it would be better if there was an option for mapped drives, for example if you could store the paths for a certain mapped drive. Review collected by and hosted on G2.com.
Centralized documentation and the templates Review collected by and hosted on G2.com.
Nothing right now I just started using few days back. Review collected by and hosted on G2.com.
It is so convenient to be able to solve our teams' problems remotely. Review collected by and hosted on G2.com.
It could be a little bit more user friendly, but then again, what program couldn't improve a bit? Review collected by and hosted on G2.com.
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