Ultatel

DeskDay

4.7/5

(3)

Ultatel

It's been two months since this profile received a new review

DeskDay Reviews & Product Details

DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

Seller

Discussions

DeskDay Community

Languages Supported

English

Overview by

Vineet RS

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DeskDay Media

DeskDay Demo - DeskDay Login Portal

DeskDay Login Portal

DeskDay Demo - DeskDay Service Desk

DeskDay Chat-based Service Desk

DeskDay Demo - DeskDay project Management

DeskDay project Management

DeskDay Demo - DeskDay QA

DeskDay Quality Assurance

DeskDay Demo - DeskDay IT-Connect

DeskDay IT-Connect

G2 reviews are authentic and verified.

RG

Rahul G.

Senior Web Developer

Mid-Market (51-1000 emp.)

7/11/2024

"Desk Day Project management"

5/5

What do you like best about DeskDay?

I like the best about the DeskDay is its UI and functionality of managing projects with ease. Its trial one for 14 days is not a bad deal for anyone before testing their usecase. Review collected by and hosted on G2.com.

What do you dislike about DeskDay?

I frankly said there is no any dislike feature I have seen while using the desk day. Everything is user friendly only pricing of premium will make an impact to low budget group Review collected by and hosted on G2.com.

KK

Kaushubh K.

Php developer

Computer Software

Small-Business (50 or fewer emp.)

5/14/2024

"It's easy to use and manage"

4/5

What do you like best about DeskDay?

I used this to task and I completed all the task in this Review collected by and hosted on G2.com.

What do you dislike about DeskDay?

It's have sometime miss the deadline warning of meeting or tasks Review collected by and hosted on G2.com.

IP

Isabel P.

Customer Support Associate

Small-Business (50 or fewer emp.)

9/18/2023

"One of the best solutions!"

5/5

What do you like best about DeskDay?

I appreciate DeskDay's intuitive user interface and robust task management features. Review collected by and hosted on G2.com.

What do you dislike about DeskDay?

I find that DeskDay could benefit from more customization options and additional integrations with other apps. Review collected by and hosted on G2.com.

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DeskDay

4.7/5

(3)

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