--- title: Blackpoint Cyber Reviews meta\_title: 'Blackpoint Cyber Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 258 reviews by the users' company size, role or industry to find out how Blackpoint Cyber works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 258 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- # Blackpoint Cyber Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Blackpoint Cyber but has limited features. Are you part of the Blackpoint Cyber team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming. * * * Seller [Blackpoint Cyber](https://www.g2.com/sellers/blackpoint-cyber) Discussions [Blackpoint Cyber Community](https://www.g2.com/products/blackpoint-cyber/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Kirsten McCoy Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/blackpoint-cyber/pricing) ## Top-Rated Alternatives [ ![Arctic Wolf](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arctic Wolf") Arctic Wolf 4.7/5(280) ](https://www.g2.com/products/arctic-wolf/reviews) [ ![Huntress Managed EDR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Huntress Managed EDR") Huntress Managed EDR 4.8/5(890) ](https://www.g2.com/products/huntress-managed-edr/reviews) [ ![Sophos MDR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophos MDR") Sophos MDR 4.7/5(506) ](https://www.g2.com/products/sophos-mdr/reviews) [ View All Alternatives ](https://www.g2.com/products/blackpoint-cyber/competitors/alternatives) ## User Insights Average based on 258 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Blackpoint Cyber Integrations (11) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Meraki ](https://www.g2.com/products/cisco-meraki/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FortiGate-VM NGFW ](https://www.g2.com/products/fortigate-vm-ngfw/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Defender for Endpoint ](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Defender for Office 365 ](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pulseway ](https://www.g2.com/products/pulseway/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SentinelOne Singularity Endpoint ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ThreatDown ](https://www.g2.com/products/threatdown/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windows 11 ](https://www.g2.com/products/windows-11/reviews) Show More ![Randal W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randal W.") RW Randal W. Professional Speaker | Mastermind Facilitator | Business Coach | Podcast Host | Journalist Computer & Network Security Small-Business (50 or fewer emp.) 2/8/2022 "Blackpoint Cyber: Exceptional 24/7 Monitoring with Simple Setup" 5/5 What do you like best about Blackpoint Cyber? I like the pedigree of Blackpoint Cyber. It's a strong company with a deep focus on cybersecurity. They've been constantly upgrading their offerings, especially now with CompassOne, which gives me more tools for roughly the same price. I can now add services like dark web monitoring and vulnerability scans twenty-four seven, and I could also add SIEMs, which is logging. All this helps me protect my clients better. I've noticed an increase in their response time as well. Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? We are getting to a point where intrusions, especially on things like emails (e.g. Office 365), are happening very quickly. So we are looking for fast response times. They're already pretty fast, but with AI, it's gonna need to get faster. We'd like to be able to have some help with after an event happens maybe having SIEMs ingest logs from a Microsoft tenant for longer retention. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? I use Blackpoint Cyber for 24/7 client protection with AI and human engineers. It handles issues, even at odd hours, letting us manage problems like Office 365 lockouts. It boosts client protection with tools like CompassOne and improves response times. Review collected by and hosted on G2.com. Show More Response from Larissa Pistan of Blackpoint Cyber [Editedit](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333/official_response/edit) Hi Randal We can’t thank you enough for the kind words about Blackpoint Cyber. Your review means a lot to us and lets us know we’re on the right track! Thanks again for the review and for being such a great partner. Blackpoint Cyber Team 4/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian B.") IB Ian B. Senior Infrastructure Analyst Small-Business (50 or fewer emp.) 12/9/2025 "Effortless Compliance and Reporting with Blackpoint" 4.5/5 What do you like best about Blackpoint Cyber? What I like best about Blackpoint is how much easier they make compliance and reporting. Generating audit-ready reports used to be a painful, time-consuming process for us, but Blackpoint’s platform does it in just a few clicks. Everything is automated, accurate, and hassle-free—it honestly saves my team hours every single month. Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? One area for improvement is built-in regulatory reporting for the financial sector. We’re regulated under both NFA and FCA rules, and right now there aren’t native templates or automated reports for those frameworks. We have to export data and build the reports manually in Excel, which works but isn’t as seamless as the SOC 2/CMMC/HIPAA packages they already offer. Would love to see NFA and FCA reporting added to the platform. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? Blackpoint solves two of our biggest headaches at once: staying truly secure and staying compliant without killing my team with manual work. Before Blackpoint, we were constantly worried about blind spots in detection and spending days or weeks pulling together audit reports for clients and regulators. Now we have 24/7 real MDR with a SOC that actually responds in minutes, plus one-click compliance reports (SOC 2, HIPAA, CMMC, etc.) that are always audit-ready. It keeps our clients’ environments secure and lets us compliant—basically lets a lean team punch way above our weight. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jared M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared M.") JM Jared M. System Engineer Small-Business (50 or fewer emp.) 12/8/2025 "Outstanding Experience from Start to Finish" 5/5 What do you like best about Blackpoint Cyber? So bp is one of the clear leaders in mdr and soc and cloud response. Personally I like the noise and filter out what I don't need. I think integration is great with me and meraki etc. Deployment easy. And response time and ability to stop threats amazing as I've seen so many times. Support has always been responsive Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? So, I'm not a huge fan of Compass One, their new portal. It's rollout was and is clunky. And although posture is cool and all, it's pretty much a method to upsell into more of their suite and their suite really isn't all that comprehensive. I wish it was. For example, I wish there was SAT and phishing sim. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? So, we can't have a 24/7 security team, we are too small. It's human element has been invaluable to our team and is probably our favorite part of our tech stack. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DO Dave O. Owner Small-Business (50 or fewer emp.) 5/7/2021 "BlackPoint lets me sleep!!" 5/5 What do you like best about Blackpoint Cyber? The abiltiy for them see and stop the spread of a bad guy is simply amazing. They have helped us idenifty a source of a virus point of entry as well. They are always there when you call them too... Each person I have talked in any area has been exteremtly helpful. They don't have the mind set that "this is not not job". When one person didn't have the answer, they got the answer and let me know without having to call them asking about it again. Totally followed through. and Jamie, well... she is just a rockstar.... Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? Office 365 pricing requires the Snap Agent. Wish could have that as a stand alone product... Need more ganular control on the Admin portal. Need to be able to have a tech level see/add cleints without seeing costs. Review collected by and hosted on G2.com. Recommendations to others considering Blackpoint Cyber: If your looking for a true "partner" then these guys will take you to the next level. They aren't a sign up and forget you type company. They check in with phone calls and video calls! I prefer those instead of email personally. So much gets lost in text. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? Having the extra pair of eyes and the SOC acting as our a manned security guard 24/7 lets us know that our enviroments are being watched all the time, even when no one watching the screen phyically. Antivirus is not catching the tools that Hackers use, or... certain programs or proccess happening in the middle of the night, or when a cleint is closed. Review collected by and hosted on G2.com. Show More 12/5/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![James V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James V.") JV James V. CIO Small-Business (50 or fewer emp.) 12/8/2025 "Incredible Value and Feature-Rich Suite with Outstanding Support" 5/5 What do you like best about Blackpoint Cyber? All around incredible value. Their new CompassOne suite incorporates Asset Inventory, Tenant Admin, MDR, Application Control (similar to Threatlocker, but MUCH easier to implement), Vulnerability Management, a streamlined SIEM and a really nice Security Posture Rating system. On top of the product features, our team at Blackpoint is very responsive and great to work with as well. Finally, the MDR SOC works as intended when there is a threat detected. Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? Can't say there are many things I can think of that I could dislike about Blackpoint. They may not have the name recognition of a Crowdstrike, but maybe that's a good thing. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? Every client has to have the BP client on their machines. It's not up for discussion. The threat landscape is so profound at the SMB level that we require our clients to have multiple layers of threat protection. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Donald H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donald H.") DH Donald H. President/CTO Small-Business (50 or fewer emp.) 4/11/2026 "A Great Cost-Effective Cybersecurity Detection and Mitigation Tool" 4.5/5 What do you like best about Blackpoint Cyber? The value is excellent; you get so much for only $11/month/user. Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? It isn’t easy to understand without training. A regular, free, instructor-led course that covers basic best practices, proper configuration, escalation, and documentation would help a lot. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? They provide 24/7/365 monitoring of my client’s network, with SOC remediation available if there’s an attack or even suspicion of a potential breach. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mitch C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitch C.") MC Mitch C. Help Desk Technician Information Technology and Services Small-Business (50 or fewer emp.) 1/16/2024 "Great peace of mind" 5/5 What do you like best about Blackpoint Cyber? I don't have to worry or stress about attacks for our clients. After it gets setup any alert that happens, We get an email and phone call and know we are secure. It is really easy to connect to office 365 as well. Its still Amazing Service and the Support is very friendly! Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? They send a ton of email alerts, which can be a headache to clean up but I would rather have 30 false positive emails than 1 breach event. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? They are our MDR and we work with them a lot to keep our clients secure. They also monitor our computers and emails in our offices and keep us secure from attacks as well. Review collected by and hosted on G2.com. Show More 12/5/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite EM eric m. Systems Administrator Mid-Market (51-1000 emp.) 12/10/2025 "Reliable Security and Stellar Support, All in One Place" 4.5/5 What do you like best about Blackpoint Cyber? Blackpoint has it together when compared to the rest of my stack. On time reporting, good customer service, active alerts by email, not a lot of fuss. I also like the MDR page by clicking on the MDR link from the Blackpoint dashboard and the fact that they contact us about the quarantine/removal of a baddy AFTER they have already taken care of it. Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? I think that Blackpoint is a must have in my stack. What I would really like to see is an RMM by these guys. I would love to ditch Pulseway and Webroot and keep more of the procedural stuff all under one nice app. Constantly bouncing from app to app becomes tedious when the apps are constantly logging me out. I spend much time logging in, then 2FA, just to get to an app to do some tiny task. It is like work getting in the way of work to be done. Does that make sense? A "One-App to Rule Them All" kind of thing would be nice. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? The silence is overwhelming! A baddie arrives, Blackpoint handles it. Can you imagine having to monitor all these networks 24/7? We would never get any sleep. Blackpoint is there and they do a great job allowing me to get my beauty sleep at night. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic TR Ty R. CEO Small-Business (50 or fewer emp.) 12/8/2025 "Timing is critical with potential compromise. Blackpoint's MDR Service response is second to none." 5/5 What do you like best about Blackpoint Cyber? The peace of mind knowing that a reputable team of security professionals are helping to keep our MSP and our clients protected Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? The only negative thing I can think of (and it's minor), is the recent change in support systems and needing to learn how to get to the right place to get the faster response to a newly opened request (I've never had issues when calling in a request via phone). Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? Providing Managed Detection and Response for our internal team and the majority of the clients we support. This has given us peace of mind knowing that a hyper responsive team is ready to jump in at the first sign of compomise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/9/2025 "Outstanding Experience from Start to Finish" 5/5 What do you like best about Blackpoint Cyber? The SNAP-Defense platform provides excellent visibility, but the real value is the human element. Their SOC response times are really fast, often isolating a compromised host within minutes of detection. The Cloud Response for M365 and Google Workspace is a game-changer, catching BEC (Business Email Compromise) attempts that standard filters miss. I also appreciate that they don't just alert; they remediate. They've already proven their worth to our clients a few times! The support has been top tier. Every time we've had to reach out and chat, they go the extra few miles. We very much appreciate that. Review collected by and hosted on G2.com. What do you dislike about Blackpoint Cyber? While not a dislike, but something I know they are working on, is the enhancement of Cloud Response. The further integration with cloud environments like Azure will provide even more benefits to providers. Review collected by and hosted on G2.com. What problems is Blackpoint Cyber solving and how is that benefiting you? It solves the "24/7" problem for our MSP. We cannot staff a Level 3 security analyst overnight, and Blackpoint fills that gap perfectly. They have saved us and our clients from headaches a few times this year alone by preventing a bad situation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Blackpoint Cyber? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Blackpoint Cyber ](https://www.g2.com/products/blackpoint-cyber/discussions/new) GU Guest User • Last activity over 1 year ago Is Blackpoint cyber a SIEM? 0 Upvotes 4 [ Join the conversation ](https://www.g2.com/discussions/is-blackpoint-cyber-a-siem) GU Guest User What is your primary use case for Blackpoint Cyber, and how has it impacted your cybersecurity strategy? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-primary-use-case-for-blackpoint-cyber-and-how-has-it-impacted-your-cybersecurity-strategy) [ View all Discussions ](https://www.g2.com/products/blackpoint-cyber/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 7 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/blackpoint-cyber/pricing) Blackpoint Cyber Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da79dd9cca8cdc2d4a5eacbb02bf305b/huntress-managed-edr%282%29.png "Product Avatar Image") Huntress Managed EDR 4.8/5(890) [ Compare Now ](https://www.g2.com/compare/blackpoint-cyber-vs-huntress-managed-edr) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a93bcb59d2050084ceba48d54ce4b6d0/arctic-wolf.png "Product Avatar Image") Arctic Wolf 4.7/5(280) [ Compare Now ](https://www.g2.com/compare/arctic-wolf-vs-blackpoint-cyber) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dae0031c2ae3821616be108bd707a35f/sophos-mdr.png "Product Avatar Image") Sophos MDR 4.7/5(506) [ Compare Now ](https://www.g2.com/compare/blackpoint-cyber-vs-sophos-mdr) ##### ##### Blackpoint Cyber Features Platform Features 24/7 support Proactive report alerts Application control Automation Capabilities Automated remediation Automated investigation AI Agents Agentic AI - Cloud Detection and Response (CDR) Autonomous Task Execution Proactive Assistance Decision Making Services - Cloud Detection and Response (CDR) Managed Services [ View More Features ](https://www.g2.com/products/blackpoint-cyber/features) ##### Categories on G2 [Managed Detection and Response (MDR)](https://www.g2.com/categories/managed-detection-and-response-mdr)[Cloud Detection and Response (CDR)](https://www.g2.com/categories/cloud-detection-and-response-cdr) ##### Explore More [Best CDP platforms](https://www.g2.com/discussions/your-top-picks-for-best-customer-data-platforms-in-2025)[Which Google Workspace project management platforms offer multiple views for teams with different organizational preferences?](https://www.g2.com/discussions/which-google-workspace-project-management-platforms-offer-multiple-views-for-teams-with-different-organizational-preferences)[Top tools for collaborative email template design](https://www.g2.com/discussions/what-are-the-top-tools-for-collaborative-email-template-design) [Reliable ETL platforms](https://www.g2.com/discussions/looking-for-reliable-etl-platforms-any-experience-with-these-options)[Best rated AI sales assistant tools](https://www.g2.com/discussions/what-are-the-best-rated-ai-sales-assistant-tools)[Pros and Cons Details](https://www.g2.com/products/blackpoint-cyber/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)