
The product is super simple to use, and you can essentially set it and forget it. It will proactively email alerts to you, and their team can also take action on your behalf if you prefer that. The best thing is their Customer Success team. You get a dedicated person who works to help implement and will also support your end users in setting the system up if you prefer a white-glove treatment or don't have a deep team to manage deployment. We have been incredibly pleased with Madi Fittanto, who always exceeds expectations. While this is not the traditional system you spend thousands annually on, it's an incredible value and perfectly meets our needs for compliance with our cybersecurity insurance policy. Review collected by and hosted on G2.com.
The only downside is the simplicity (best-selling point). The support engineers provide full logs or other hardware information, like network MAC addresses. Review collected by and hosted on G2.com.
Hi Lonnie,
We appreciate your review! Knowing that Coro has provided both value and compliance support for your cybersecurity insurance requirements is rewarding. We’re pleased Coro’s managed EDR aligns with your needs and helps your team focus on higher-priority tasks. We’re also pleased that Madi and the Customer Success team delivered exceptional service during setup and ongoing support. We’ll continue to work on improving features to meet evolving needs.
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