Paessler PRTG Reviews & Product Details

The best aspect of Paessler PRTG is its ability to provide a comprehensive, single-pane-of-glass view into my network and device health, offering essential real-time visibility. The system is comprehensive in its monitoring capabilities, yet it remains relatively easy to set up once the user masters the fundamental sensor-based basics Review collected by and hosted on G2.com.

The primary drawback of Paessler PRTG is that its vast array of features and extensive configuration options, while powerful, can sometimes be a bit overwhelming for new users or for those managing a smaller, less complex environment, leading to a steeper initial learning curve. Review collected by and hosted on G2.com.

It's a powerful tool for monitoring IT infrastructure. It has enabled us to analyze our network and take a more hands-on approach to operational and maintenance tasks, making them more efficient. Review collected by and hosted on G2.com.

The tool is capable of monitoring a wide range of network elements. However, there are still situations—particularly with VOIP providers whose systems combine data communications, servers, and sometimes carrier-grade equipment—where PRTG alone is insufficient. In these cases, we find it necessary to use additional monitoring tools. Review collected by and hosted on G2.com.

I find the customizable dashboards super helpful, as I can tailor views to focus on the most critical systems and get alerts right away if anything's off. The sensors are pretty flexible too, allowing me to monitor almost anything in our infrastructure. And the reporting is solid; I can generate detailed reports for stakeholders or internal audits easily. I also appreciate that the initial setup of Paessler PRTG is easy to understand, making onboarding straightforward. Review collected by and hosted on G2.com.

It's gets slow sometimes that needs to be improved Review collected by and hosted on G2.com.

Paessler PRTG offers a highly intuitive interface and powerful monitoring tools. The real-time alerts and customizable dashboards make it easy to keep track of network health and performance. Review collected by and hosted on G2.com.

While PRTG is powerful, the initial setup can be a bit complex, especially for users without prior experience. Some advanced features require a learning curve. Review collected by and hosted on G2.com.

I love how Paessler PRTG quickly shows exactly which switch port is having an issue, saving us hours we used to waste tracing cables. It's very user-friendly in terms of setup. I also appreciate monitoring everything on the same dashboard, which lets me combine data for multiple sensors effectively. Plus, I can track VPN performance effectively using Paessler PRTG. Review collected by and hosted on G2.com.

When too many sensors are added, it feels slow, that can be improved. Review collected by and hosted on G2.com.

"The customizable alert thresholds are a game-changer! I can set stricter rules for critical servers and relax the rules for test systems. It's all about finding that perfect balance."

- "Exporting monitoring data to CSV or Excel is super handy. I can dig deeper and get valuable insights without breaking a sweat."

- "The autodiscovery feature is like having a digital detective – it even found devices I had forgotten about on my network!" Review collected by and hosted on G2.com.

- "Managing large installations can get messy if you don't stay on top of it. It's like trying to find a needle in a haystack without proper housekeeping."

- "The default notification sound is a bit bland – I swapped it out for custom sounds that grab my attention."

- "Sometimes, remote probes need to be reinstalled after major OS upgrades. It's a minor hassle, but it's something to keep in mind." Review collected by and hosted on G2.com.

I find Paessler PRTG's single-point pane dashboard really useful for checking everything at once. Monitoring is very easy, which makes managing my sensors and servers straightforward. I also like the alerting feature because it reduces manual efforts by letting us set up alerts. The customizable dashboards are handy for checking specific things for servers. The user-friendly setup is another aspect I appreciate. Review collected by and hosted on G2.com.

When we add more servers at a time, it gets hung and that can be improved. Review collected by and hosted on G2.com.

I like how PRTG shows the cause and effect clearly — for example, when our internet link failed, it also showed which dependent services were impacted.

The built-in QR codes for devices are handy — I printed them on servers, so scanning takes me straight to that device’s dashboard.

I enjoy the flexibility of notifications — I set mine to send me a push alert only if a sensor stays down for more than 5 minutes. Review collected by and hosted on G2.com.

Some vendor-specific sensors (like for older hardware) don’t always provide consistent results.

I wish the dark mode theme was more polished; I use it a lot in the NOC.

When I edit multiple sensors at once, the UI sometimes feels a little slow. Review collected by and hosted on G2.com.

The best part for me is how PRTG quickly shows exactly which switch port is causing issues. Earlier, I wasted hours tracing cables.

I love the map feature — I built a live floor-plan of my office with traffic lights for each system. Management actually looks at it now instead of ignoring monitoring dashboards.

The “sensor factory” feature allowed me to combine data from multiple sensors into one view — I track our VPN performance this way. Review collected by and hosted on G2.com.

When too many sensors are added at once, the system feels heavy and slows down notifications.

Upgrading versions sometimes resets custom maps, which is frustrating to rebuild.

The licensing count sometimes forces me to remove older sensors that I’d still like to keep for historical purposes. Review collected by and hosted on G2.com.

I like using Paessler PRTG to check server-related issues, and I find the acknowledgment alarm really useful. It helps by indicating if someone is already working on an issue, which saves time for others and prevents duplication of work. I also appreciate that we can create customizable dashboards. Plus, it's easy to set up. Review collected by and hosted on G2.com.

The desktop client is less useful compared to the web, and I wish they would make the desktop client the same as the web one. Review collected by and hosted on G2.com.