--- title: Sophos MDR Reviews meta_title: 'Sophos MDR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 505 reviews by the users' company size, role or industry to find out how Sophos MDR works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 505 scale: '5' date_modified: '2026-06-30' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Sophos MDR Reviews **Vendor:** Sophos **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.7/5.0 **Total Reviews:** 505 ## About Sophos MDR Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. ## Sophos MDR Pros & Cons **What users like:** - Users value the **efficient and proactive threat detection** of Sophos MDR, ensuring reliable security and quick responses. (22 reviews) - Users value the **24/7 continuous monitoring** of Sophos MDR, ensuring proactive threat detection and enhanced network security. (21 reviews) - Users find Sophos MDR to be **easy to use** , appreciating its smooth integration and daily management simplicity. (21 reviews) - Users value the **24/7 expert monitoring** of Sophos MDR, ensuring constant security and peace of mind against threats. (13 reviews) - Users appreciate the **efficient and quick response time** of Sophos MDR, making threat management seamless and effective. (13 reviews) - Investigation (12 reviews) - Reliability (12 reviews) - Users value the **24/7 availability** of Sophos MDR, ensuring constant protection and expert action against threats. (11 reviews) - Visibility (10 reviews) - Users value the **24/7 customer support** of Sophos MDR, providing expert assistance and peace of mind regarding security. (9 reviews) **What users dislike:** - Users find Sophos MDR to be **expensive** , especially for smaller organizations, impacting its accessibility and appeal. (8 reviews) - Users experience **communication issues** with Sophos MDR, noting slow response times and overwhelming alert volumes during high threat periods. (7 reviews) - Users note the **limited customization** in Sophos MDR, finding predefined workflows too generic for specific needs. (7 reviews) - Users find **integration issues** with external alerting platforms hinder effective real-time collaboration and responsiveness. (6 reviews) - Users note **poor reporting** due to technical details and a lack of customization options, which complicates clarity and efficiency. (6 reviews) - Slow Performance (4 reviews) - Difficult Navigation (3 reviews) - Users often experience **false positives** , although community boards help clarify underlying issues and mechanics. (3 reviews) - High Resource Usage (3 reviews) - Users experience **implementation challenges** due to prolonged setup, extensive communication, and ongoing administration requirements. (3 reviews) ## Sophos MDR Reviews ### 1. Reliability and cost effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Sophos MDR?** Easy to use and their support team's response time is exceptional **What do you dislike about Sophos MDR?** At this point, we dont have anything to dislike cause the hiccups we had before were addressed and since then things have improved. We are happy with Sophos MDR **What problems is Sophos MDR solving and how is that benefiting you?** Undetected threats, lack of visibility. compliance just to name a few that MDR is helping/helped us with. As an administrator. is time saving, cost efficient and have the best experts in the field giving us guidance. ### 2. The best companion for the Endpoint **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto M. | CISO, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Sophos MDR?** Its ease of use, quick response, and risk situation control, the ease with which it integrates into the infrastructure. **What do you dislike about Sophos MDR?** The treatment of false positives is often very strict. **What problems is Sophos MDR solving and how is that benefiting you?** Help me protect the company's infrastructure against threats that arise daily, without being an exorbitant expense. ### 3. Excellent experience due to the quality of service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Sophos MDR?** They immediately contacted me to warn me of any threat and also offered me a solution to mitigate the problem. **What do you dislike about Sophos MDR?** They don't have support in my language (Spanish) **What problems is Sophos MDR solving and how is that benefiting you?** Basically, it protects against the threat of compromising company data due to potential threats. This is achieved through console monitoring and alerts, and especially through case follow-up, contacting us through various means until the problem is resolved. ### 4. Peace of Mind with 24/7 Expert-Led Security **Rating:** 4.5/5.0 stars **Reviewed by:** Giriraj P. | IT Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Sophos MDR?** The alerts are clear and come with summaries that make it easy to understand what happened. **What do you dislike about Sophos MDR?** A simple notification or summary in plain text would be helpful. **What problems is Sophos MDR solving and how is that benefiting you?** Addressing the challenge of limited internal security resources and expertise can be tough, especially with the rise of sophisticated cyber threats like ransomware. By utilizing Sophos MDR, businesses can lower their risk of data breaches, respond to incidents more quickly, and dedicate their attention to core operations instead of getting bogged down in security management. ### 5. Sophos MDR set the MDR bar very high! **Rating:** 5.0/5.0 stars **Reviewed by:** Drew C. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Sophos MDR?** Peace of Mind, communication, ease of use. Technical support and customer service is top notch. **What do you dislike about Sophos MDR?** Have not experienced something I dislike about this product. **What problems is Sophos MDR solving and how is that benefiting you?** Endpoint agent monitoring, proactive response, timely notifications. ### 6. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Alexander D. | Encargado de Riesgos de TI y Cibernéticos, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Sophos MDR?** Allows detecting and stopping threats in real time without the need for an internal team 24 hours a day **What do you dislike about Sophos MDR?** This is default and generates alerts that fail to be critical. **What problems is Sophos MDR solving and how is that benefiting you?** The 24/7 surveillance it offers complies with regulations, contributing against data loss. ### 7. best support - great product **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel L. | IT-Administrator, CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Sophos MDR?** a quick and professional support by the MDR team.\nquick detection of zero-days and timely information\nclear central, easy implementation\nmany integrations simply explained and set up\na perfect all-round protection - I don't want to miss it anymore and am very happy to be a customer **What do you dislike about Sophos MDR?** possibly German support - but that would only be an optional "bonus" **What problems is Sophos MDR solving and how is that benefiting you?** any questions are immediately resolved by the MDR team or you are greatly supported ### 8. Service Delivers Improved Visibility and Seamless Integration With Other Sophos Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Süleyman . | INFORMATION SYSTEMS AND SOFTWARE SPECIAL, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2025 **What do you like best about Sophos MDR?** Sophos MDR provides effective monitoring and quick response support. The service reduces our internal workload. It also improves visibility through reporting. **What do you dislike about Sophos MDR?** Overall, we are satisfied and haven’t encountered notable drawbacks. **What problems is Sophos MDR solving and how is that benefiting you?** It provides 24/7 monitoring and rapid response, which improves our security posture and minimizes potential risks. ### 9. Quick response and effective monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Brianny A. P. | Encargada de Seguridad y Privacidad de la Información, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Sophos MDR?** The proactive detection and rapid intervention of the team in the face of potential incidents. **What do you dislike about Sophos MDR?** Sometimes notifications can be frequent or not very contextualized for certain minor events. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR solves the late detection of threats, the lack of specialized cybersecurity personnel, and the overload of alerts. This benefits me by having an expert team that monitors and responds for me, reducing risks and response times. ### 10. Fast Threat Response! **Rating:** 5.0/5.0 stars **Reviewed by:** Hussain U. | Group Infrastructure & Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Sophos MDR?** Fast Threat Response! Acted quickly to some early stage phishing attempts **What do you dislike about Sophos MDR?** Noting to dislike at the moment. no issues found **What problems is Sophos MDR solving and how is that benefiting you?** XDR Solution. Sophos is our SOC! ### 11. Excellent product for the detection of advanced threats **Rating:** 5.0/5.0 stars **Reviewed by:** Luis A. | Coordinador de Respuesta a Incidentes, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Sophos MDR?** Real-time detections on my equipment and rapid escalation of incidents **What do you dislike about Sophos MDR?** Some reports could be more customizable **What problems is Sophos MDR solving and how is that benefiting you?** Independently, I have not had any problem with the MDR product. ### 12. Sophos MDR: It's affordable and it just works **Rating:** 5.0/5.0 stars **Reviewed by:** Bon M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Sophos MDR?** It was easy to work with Sophos and our reseller from evaluating it, getting timely technical support and implementing it. It integrates very well with the rest of our Sophos environment. **What do you dislike about Sophos MDR?** I have nothing negative to say about Sophos **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR manages the 24x7x365 detection and response against cyber threats. This give us peace of mind, stronger security without the need to hire in-house security people. ### 13. Sophos MDR setup and short term review **Rating:** 5.0/5.0 stars **Reviewed by:** Ron G. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Sophos MDR?** Communication has been good. Quick responses to setup and questions on functionality **What do you dislike about Sophos MDR?** User portal is a little difficult to navigate on some devices **What problems is Sophos MDR solving and how is that benefiting you?** Consolidating our security has helped our efficiency and Sophos MDR adds to that. ### 14. A great team, responsive support **Rating:** 5.0/5.0 stars **Reviewed by:** a.guignard@inov-it G. | Co Fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Sophos MDR?** High-quality support, integrations with different market players **What do you dislike about Sophos MDR?** The kickoff meeting is not available in French **What problems is Sophos MDR solving and how is that benefiting you?** All Cybersecurity topics monitored by Sophos (integration, Endpoint, server, firewall, mail ...). The 24/7 monitoring is a real asset for our clients. ### 15. Experience evaluation for Sophos MDR Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Sophos MDR?** We get constant alarms and support on our platform and very qualified analysis on events **What do you dislike about Sophos MDR?** The main issue is only related to the short amount of time that can be destined to follow, investigate and deploy the suggestion or indication given by MDR **What problems is Sophos MDR solving and how is that benefiting you?** The service has a very proactive approach and help us to keep our infrastructure up to date to highest possible security level ### 16. Sophos vs. Cyberthreats: It’s Not Even a Fair Fight (But We Love Watching It Anyway)" **Rating:** 5.0/5.0 stars **Reviewed by:** Karam P. | IT officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Sophos MDR?** Best thing is real time notification and blocking for zero day threats. **What do you dislike about Sophos MDR?** GUI of Sophos Central could be little better. **What problems is Sophos MDR solving and how is that benefiting you?** It solves our security landscape problem and covers us by protecting our endpoints which are not in our physical reach. ### 17. Cost friendly MDR with feature parity to competition **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Sophos MDR?** Integration with existing Sophos ecosystem. Ease of integration and usage. Easy customization options with integration support. **What do you dislike about Sophos MDR?** Endpoint protection has speed limitations on Windows. Endpoint protection in a software dev env requires a good deal of continued administration. **What problems is Sophos MDR solving and how is that benefiting you?** Acting as a SOC for a smaller sized team. ### 18. High Cost but very strong security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Sophos MDR?** Super fast response times of the sophos agents, quick to reply to emails and help with vulnerabilities **What do you dislike about Sophos MDR?** Very expensive. Occasionally produces false positives **What problems is Sophos MDR solving and how is that benefiting you?** It gives us security cover, especially over periods of time where we are not physically monitoring things ourselves, this is especially useful as we are a Trust of schools, so their will be periods where the office is closed ### 19. I have been working with MDR from differents brand since more than 10 years **Rating:** 4.5/5.0 stars **Reviewed by:** Juan Angel R. | Virtual Cyber Defense Center (VCDC) Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Sophos MDR?** Easy browsing over the alerts, events, Techonolgies ingested, reducing time to investigate (triage) alerts, redcuce false positive, prioritaze, an dsupport to remediate **What do you dislike about Sophos MDR?** Still reviewing, EPS, storage, retention, DataLake, etc **What problems is Sophos MDR solving and how is that benefiting you?** Early detection, Triage, compatibility with other third products, reporting, Threat Hunting, root cause analysis. Reduce to costumers fatigue security review ### 20. I dont have to worry about Ransomware Attack any more **Rating:** 5.0/5.0 stars **Reviewed by:** Chenna S. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Sophos MDR?** I don't have to worry about the threat showing on my Alerts tab. MDR team takes care of the those alerts when i authorized them to take actions. **What do you dislike about Sophos MDR?** Some times the number of call from MDR is so much that it gets irritating. **What problems is Sophos MDR solving and how is that benefiting you?** All the Threat are being taken care. ### 21. Sophos MDR, service of excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas M. | Presales Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Sophos MDR?** The response times associated with the entire service. **What do you dislike about Sophos MDR?** At the moment, there is nothing that I dislike. **What problems is Sophos MDR solving and how is that benefiting you?** The management and quick containment and response by the team of experts. ### 22. Continuous monitoring, with timely and efficient attention **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Sophos MDR?** 1. We have experts monitoring the health status of our equipment. 2. If there are incidents, we are not alone; within minutes, there is someone qualified to support us in dismantling the threat. **What do you dislike about Sophos MDR?** 1. Your notification emails are useful and important, they just need a better presentation. **What problems is Sophos MDR solving and how is that benefiting you?** A few teams are not compatible with Sophos requirements, which will force us to update them soon. ### 23. Sophos MDR services are very helpfull **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Sophos MDR?** After several years of use, the services provided by Sophos are highly appreciated by our facility's users. They also allow us to comply with cybersecurity regulations. **What do you dislike about Sophos MDR?** the rotation of salespeople who have taken turns rapidly over time **What problems is Sophos MDR solving and how is that benefiting you?** sophos mdr has been useful for managing and reporting incidents that have occurred over time and could have been harmful ### 24. Quick Action in a Data Incident **Rating:** 5.0/5.0 stars **Reviewed by:** Saba M. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Sophos MDR?** Their quick response time, and actions taken to mitigate the extent of an incursion. **What do you dislike about Sophos MDR?** Their triggers for what is classified as suspicious activity could be tightened slightly. Would have prevented more damage for us. **What problems is Sophos MDR solving and how is that benefiting you?** 24/7 Monitoring ### 25. Has been proactive and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Ambar B. | Incident Response Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Sophos MDR?** Mm, the sophos team actively investigates suspicious activity and takes direct actions tu manage threats before they can cause harm **What do you dislike about Sophos MDR?** Like i said before, nothing in particular, i really loves MDR **What problems is Sophos MDR solving and how is that benefiting you?** MDR solves prblems related to advanced threat detection, incident response and it helps us quickly identify and neutralize threats and strengthen our overall security posture ### 26. Positive Experience With Communication and Support, Concerns Over User Interface Design **Rating:** 4.5/5.0 stars **Reviewed by:** David . | ICT Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Sophos MDR?** Communication with the MDR team and their professionalism **What do you dislike about Sophos MDR?** Parts of the user Interface are not intuitive. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR team is creating cases, analyzing them, and recommends further actions. Communication is quick and professional. ### 27. SOPHOS MDR SOLVING MY INTERNAL & EXTERNAL Challenges ! **Rating:** 5.0/5.0 stars **Reviewed by:** Haitham S. | Solutions Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Sophos MDR?** Overall ease of use and seamless integration with our existing systems. **What do you dislike about Sophos MDR?** Not able to use it with legacy systems such as server os 2008 and win 7 OS. **What problems is Sophos MDR solving and how is that benefiting you?** Especially in weekends and holidays , feel relax because systems being monitored by the MDR Team, so relaxation. ### 28. effective and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Sophos MDR?** The team handles real threats quic¿kly, so we dont have to worry about them **What do you dislike about Sophos MDR?** the initial setup and reporting can be a bit clunky, i'dlike a simpler dashboard for policy management and easier ways to customize reports. it works well, but the interface could be more modern and intuitive **What problems is Sophos MDR solving and how is that benefiting you?** Sophos mdr solves the problem of not having a 24/7, this benefits me by reducing my workload and giving me peace of mind that our system are always protected from advanced therats like rasnomware ### 29. High level of security combined with good service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Sophos MDR?** - Stability - Direct and good service / customer contact - High security **What do you dislike about Sophos MDR?** - Resource utilization - Compatibility with legacy systems **What problems is Sophos MDR solving and how is that benefiting you?** MDR offers us a quick and straightforward way to respond to security incidents in a highly professional manner. ### 30. I have had a great experience with sophos, it is easy to use and seems to do the job well. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew J. | MIS Support, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Sophos MDR?** It's extremely user friendly and has many options to keep security risks to a minimum. **What do you dislike about Sophos MDR?** Sometimes the report interaction via outlook does not seem to work. **What problems is Sophos MDR solving and how is that benefiting you?** It is solving simple but numerous issues of security via outlook. ### 31. Perfect and Most secure Product **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed S. | Head of It Infra and security, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Sophos MDR?** perfect and most secure product from all sides **What do you dislike about Sophos MDR?** from my side i have Benn use this product since almost 5 years without any issues. **What problems is Sophos MDR solving and how is that benefiting you?** all issues related to 24/7 CyberSecurity ### 32. Sophos MDR great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Sophos MDR?** Regarding MDR, I believe it is an excellent proactive service that significantly improves response times and the overall resilience of our infrastructure. **What do you dislike about Sophos MDR?** Honestly, at the moment I haven’t found anything I don’t like, and I hope the service will continue to maintain this level. **What problems is Sophos MDR solving and how is that benefiting you?** 24/7 incident management with fast response ### 33. SOPHOS AS OUR FIRST LINE OF DEFENSE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Sophos MDR?** EASE OF ADMINISTRATION, RELIABLE, FAST, INVISIBLE FOR OUR OPERATION, GOOD CUSTOMER SERVICE **What do you dislike about Sophos MDR?** IN GENERAL, SOPHOS IS AN EXCELLENT TOOL **What problems is Sophos MDR solving and how is that benefiting you?** NONE ### 34. sophos MDR, always on, always watching **Rating:** 4.5/5.0 stars **Reviewed by:** farouk e. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Sophos MDR?** the 24/7 expert monitoring and fast incident response give us peace of mind and reduce internal workload **What do you dislike about Sophos MDR?** it is excellent overall but the portal interface could be more intuitive and customizable **What problems is Sophos MDR solving and how is that benefiting you?** mdr helps us detect and respond to threats 24/7, reducing the risk of breaches and freeing up our internal team to focus on strategic tasks ### 35. instead of more human capital MDR will just take care as your core SOC team **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad E. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Sophos MDR?** A core SOC team with no extra cost Minimizing SOC Team Head count **What do you dislike about Sophos MDR?** Minimizing SOC Team Head count Lack of Human errors **What problems is Sophos MDR solving and how is that benefiting you?** SOC team replacement, something I can rely on while approaching many customers ### 36. AN EXCELLENT TOOL FOR THE DETECTION AND CONTROL OF THREATS ON THE NETWORK **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel B. | RESPONSABLE DE INFRAESTRUCTURA DE TI, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Sophos MDR?** THAT WE CAN BE WITHOUT WORRY ABOUT THE CONTROLS THAT THE MDR MAY HAVE AS WELL AS CUSTOMER SUPPORT **What do you dislike about Sophos MDR?** IT COULD BECOME COSTLY FOR CERTAIN COMPANIES AS WELL AS ITS FREQUENCY OF USE **What problems is Sophos MDR solving and how is that benefiting you?** HELPS US IN THE DETECTION AND DETENTION OF THREATS, AVOIDING LOSSES ### 37. live peacefully **Rating:** 4.5/5.0 stars **Reviewed by:** Stefano D. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Sophos MDR?** Enjoy 24-hour cyber-security and have help in incident management **What do you dislike about Sophos MDR?** I have not encountered any critical issues using mdr **What problems is Sophos MDR solving and how is that benefiting you?** a single console from which to manage all corporate security ### 38. Sophos MDR is very strong and getting good team support **Rating:** 5.0/5.0 stars **Reviewed by:** alaa z. | Network admin - Team leader, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Sophos MDR?** incident response third party integration reporting visibility easy to use good support **What do you dislike about Sophos MDR?** over all very good product which support us in the company **What problems is Sophos MDR solving and how is that benefiting you?** keep enhance the product with new things ### 39. Sophos MDR - Fast and solution-oriented support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Sophos MDR?** What I like best is the very fast response time. We don't have long waiting times before a support representative contacts us. **What do you dislike about Sophos MDR?** The support could be expanded a bit in terms of language. With critical issues that need to be resolved quickly, misunderstandings can occur easily. But so far, everything has been very good. **What problems is Sophos MDR solving and how is that benefiting you?** Resource availability in the IT sector is often scarce. The MDR team fills this gap almost perfectly. ### 40. Sophos MDR quality control **Rating:** 4.0/5.0 stars **Reviewed by:** Juan Antonio C. | Tecnico IT de sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Sophos MDR?** Your constant presence and unassisted intervention in incidents. **What do you dislike about Sophos MDR?** Communications in the user's native language **What problems is Sophos MDR solving and how is that benefiting you?** Immediate detection of incidents and resolution of the same. Continuity of service to IT users. ### 41. Sophos MDR great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Marcello M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Sophos MDR?** Scalability, excellent integration, reliability **What do you dislike about Sophos MDR?** Nothing in particular, greater attention to detail in MDM (Mobile Device Management) **What problems is Sophos MDR solving and how is that benefiting you?** It helped us to easily manage our daily cyber security operations. ### 42. Proactivity and security **Rating:** 5.0/5.0 stars **Reviewed by:** Mauricio P. | Infraestructura y servidores, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Sophos MDR?** It is a very proactive security program. **What do you dislike about Sophos MDR?** I really like everything, there is no complaint. **What problems is Sophos MDR solving and how is that benefiting you?** Real-time monitoring is a feature that solves many problems and takes a significant weight off our shoulders. ### 43. Efficient and reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Sophos MDR?** Comprehensive and effective, yet easy to use. The console is complete but really user friendly **What do you dislike about Sophos MDR?** So far, we have had no reason for complaints or dissatisfaction. **What problems is Sophos MDR solving and how is that benefiting you?** It also allows small and medium-sized companies to have 24/7 protection without having to hire a team of experts. ### 44. The best in terms of real-time security! **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian Q. | Manager IT, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Sophos MDR?** Its effective detection 24 hours a day, 7 days a week, provides continuous protection and peace of mind. **What do you dislike about Sophos MDR?** As for the price, it may be somewhat high compared to similar services from other companies. **What problems is Sophos MDR solving and how is that benefiting you?** It deals with identifying and mitigating threats in real time, allowing the team to focus on other tasks. ### 45. MDR Immediate response **Rating:** 5.0/5.0 stars **Reviewed by:** César S. | Jefe de T.I., Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Sophos MDR?** Permanent vigilance against any threat to the security of my data center. **What do you dislike about Sophos MDR?** The dependency on Internet access. If an autonomous attack disconnects the internet, the MDR service is reduced. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos is dedicated to managing the security of my data center while my IT team performs other activities related to the organization's operations. ### 46. Very good complementary service of the XDR **Rating:** 4.0/5.0 stars **Reviewed by:** François L. | Directeur Technique, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Sophos MDR?** The support from the SOC team, the monitoring during the implementation of the solution, the power of the tool. **What do you dislike about Sophos MDR?** During my initial setups, the integration team was in English. **What problems is Sophos MDR solving and how is that benefiting you?** 24/7 monitoring of the status of managed and supervised workstations, with autonomous actions (on the Complete solution) on the workstations. ### 47. proactive threat hunting and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** alaa D. | Network administrator team leader, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Sophos MDR?** protection computers, laptop threat detection web filter ease of use **What do you dislike about Sophos MDR?** response for many alerts manage servcie in services **What problems is Sophos MDR solving and how is that benefiting you?** force all scan over Https ### 48. In Sophos we trust. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Sophos MDR?** Easy to manage and deploy. Support is exceptional and the team from sales to MDR are amazing. **What do you dislike about Sophos MDR?** The access through mobile devices needs to be improved. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos covers our endpoints and servers 24/7 x 365 a year. The cost savings of not needing our own security team are exceptional. ### 49. Easy Management and App Distribution With Manual Duplicate Device Handling Required **Rating:** 5.0/5.0 stars **Reviewed by:** michael j. | it support level 2 Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Sophos MDR?** Great product and easy to manage. Easy to work with and great to keep track of assets in the main console **What do you dislike about Sophos MDR?** Manual Duplicate Device Handling Required **What problems is Sophos MDR solving and how is that benefiting you?** all sorts of mail based attack preventions ### 50. Sophos is a good product for small and medium-sized businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Sophos MDR?** It works in the background and does not hinder daily operations. **What do you dislike about Sophos MDR?** Support mostly in English and in India. **What problems is Sophos MDR solving and how is that benefiting you?** We no longer have to sift through the logs daily to respond to attacks, and the know-how is also lacking, which would need to be developed first. Therefore, it is good that security has been outsourced. ## Sophos MDR Discussions - [In terms of security, does Sophos give a complete protection against virus and malware?](https://www.g2.com/discussions/26270-in-terms-of-security-does-sophos-give-a-complete-protection-against-virus-and-malware) - 1 comment, 1 upvote - [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment - [View Sophos MDR pricing details and edition comparison](https://www.g2.com/products/sophos-mdr/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-01+13%3A33%3A46+-0500&secure%5Bsession_id%5D=8ef9785b-9133-48b3-9ef4-8fdb04b80934&secure%5Btoken%5D=2111ce33d8dc4ad5d23b5e9d554d5bbac9e6277adcbe69bf7887f28e5a66be36&format=llm_user) ## Sophos MDR Integrations - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [CrowdSec](https://www.g2.com/products/crowdsec/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - [FortiGate-VM NGFW](https://www.g2.com/products/fortigate-vm-ngfw/reviews) - [FortiManager](https://www.g2.com/products/fortimanager/reviews) - [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews) - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) - [ManageEngine ADAudit Plus](https://www.g2.com/products/manageengine-adaudit-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender for Identity](https://www.g2.com/products/microsoft-defender-for-identity/reviews) - [Microsoft Graph](https://www.g2.com/products/microsoft-graph/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - [Palo Alto Networks Next-Generation Firewalls](https://www.g2.com/products/palo-alto-networks-next-generation-firewalls/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SonicWall Next Generation Firewall](https://www.g2.com/products/sonicwall-next-generation-firewall/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Email](https://www.g2.com/products/sophos-email/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos Intercept X](https://www.g2.com/products/sophos-sophos-intercept-x/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) - [Trend Vision One - Endpoint Security](https://www.g2.com/products/trend-vision-one-endpoint-security/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VEEAM Recovery Orchester](https://www.g2.com/products/veeam-recovery-orchester/reviews) ## Sophos MDR Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top Sophos MDR Alternatives - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.9/5.0 (884 reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (276 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - 4.7/5.0 (257 reviews)