--- title: Sophos MDR Reviews meta_title: 'Sophos MDR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 505 reviews by the users' company size, role or industry to find out how Sophos MDR works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 505 scale: '5' date_modified: '2026-07-11' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Sophos MDR Reviews **Vendor:** Sophos **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.7/5.0 **Total Reviews:** 505 ## About Sophos MDR Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. ## Sophos MDR Pros & Cons **What users like:** - Users value the **efficient and proactive threat detection** of Sophos MDR, ensuring reliable security and quick responses. (22 reviews) - Users value the **24/7 continuous monitoring** of Sophos MDR, ensuring proactive threat detection and enhanced network security. (21 reviews) - Users find Sophos MDR to be **easy to use** , appreciating its smooth integration and daily management simplicity. (21 reviews) - Users value the **24/7 expert monitoring** of Sophos MDR, ensuring constant security and peace of mind against threats. (13 reviews) - Users appreciate the **efficient and quick response time** of Sophos MDR, making threat management seamless and effective. (13 reviews) - Investigation (12 reviews) - Reliability (12 reviews) - Users value the **24/7 availability** of Sophos MDR, ensuring constant protection and expert action against threats. (11 reviews) - Visibility (10 reviews) - Users value the **24/7 customer support** of Sophos MDR, providing expert assistance and peace of mind regarding security. (9 reviews) **What users dislike:** - Users find Sophos MDR to be **expensive** , especially for smaller organizations, impacting its accessibility and appeal. (8 reviews) - Users experience **communication issues** with Sophos MDR, noting slow response times and overwhelming alert volumes during high threat periods. (7 reviews) - Users note the **limited customization** in Sophos MDR, finding predefined workflows too generic for specific needs. (7 reviews) - Users find **integration issues** with external alerting platforms hinder effective real-time collaboration and responsiveness. (6 reviews) - Users note **poor reporting** due to technical details and a lack of customization options, which complicates clarity and efficiency. (6 reviews) - Slow Performance (4 reviews) - Difficult Navigation (3 reviews) - Users often experience **false positives** , although community boards help clarify underlying issues and mechanics. (3 reviews) - High Resource Usage (3 reviews) - Users experience **implementation challenges** due to prolonged setup, extensive communication, and ongoing administration requirements. (3 reviews) ## Sophos MDR Reviews ### 1. All-Inclusive Package with Sophos MDR - with caution regarding the configuration options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Sophos MDR?** Setup with the Sophos team was very quick and a complete health check of the settings was performed. You receive active notifications about threats that might affect you and the associated measures. 24/7 response capabilities through the MDR team. **What do you dislike about Sophos MDR?** With the very many configuration options, serious misconfigurations can easily be made. Integrations with other products sometimes cost extra. **What problems is Sophos MDR solving and how is that benefiting you?** The internal IT team cannot respond to potential security alerts 24/7 and cannot monitor everything in the normal day-to-day business. This is bridged by Sophos MDR. ### 2. The quality of the MDR service **Rating:** 4.5/5.0 stars **Reviewed by:** aurore p. | assistante commerciale, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Sophos MDR?** SOC available 7 days a week, 24 hours a day, all year round. Allows having an agent permanently without needing to recruit an expert IT team (human cost + training to follow for improvement). The SOC is very responsive. "On-boarding" at the first installation. **What do you dislike about Sophos MDR?** Although it replaces a team of experts within the company, the licensing budget remains substantial. The offers are attractive when purchasing the new license (thanks to the booster), but the renewal does not always follow in terms of price. **What problems is Sophos MDR solving and how is that benefiting you?** data protection by avoiding ransomware attacks. Analyze traffic to anticipate and correct human "bad habits." ### 3. We feel safe 24/7 thanks to the solution. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Sophos MDR?** The response times of the MDR team are fantastic — every alert is classified and promptly followed up with a request for feedback. This ensures that issues are always addressed and resolved quickly. **What do you dislike about Sophos MDR?** In the future, I would also appreciate having German-speaking support to enable even faster communication in some cases. Especially when an incident occurs at night, being able to communicate in one’s native language would be highly beneficial. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR covers monitoring outside of our regular business hours. We don't have enough staff to ensure continuous monitoring, and Sophos MDR fills this gap for us. ### 4. To stay ahead of the threats in cyberspace we always need support from trusted partners **Rating:** 5.0/5.0 stars **Reviewed by:** Jose F. | CISO, Gerente Senior Ciberseguridad, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Sophos MDR?** i can ask for a revision based on suspicious behavior and ask for explanation also they have detected threats before the internal team. You already have the agent installed in the infrastructure if you use the AV, its just another subscription. it leverage the load on my SOC team. **What do you dislike about Sophos MDR?** Still haven't found something i don't like from the service. **What problems is Sophos MDR solving and how is that benefiting you?** Lack of expertise on the market, my SOC team its new and they support the process on MDR letting them learn, mature the processes and protect the business. ### 5. We have been using Sophos MDR for about 3 years and so far there have been no problems. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Sophos MDR?** The detection of threats works great. We receive information about the incidents, but we only need to take action if the MDR team requires additional information. **What do you dislike about Sophos MDR?** We have not yet found a way to generally include "false positives" in a kind of "whitelist." **What problems is Sophos MDR solving and how is that benefiting you?** As mentioned at the beginning, we can focus our attention on other important tasks thanks to the work of Sophos and the MDR team. The MDR team performs their tasks to our full satisfaction, with most threats being directly eliminated by Sophos/the MDR team without us having to take action. ### 6. Sophos MDR Delivers Strong Threat Detection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Sophos MDR?** What I Like about sophos is that since we implemented the solution, we haven't experienced any critical issues or security breaches, wich speacks to the reliability of the product. This has made us feel secure and well-covered at all times **What do you dislike about Sophos MDR?** Support response time could be improved. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos helped us replace a previos platform that did not support our compliance requirements and often left us feeling somewhat esposed. With sophos we have a much higher levele in both our security posture and ourbility to meet regulatory standars ### 7. Sophos MDR user **Rating:** 5.0/5.0 stars **Reviewed by:** Neetya Y. | Bossiness Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Sophos MDR?** Sophos MDR provide 24/7 monitoring Threat detect & and immediately respond and resolve Service, and best thing is MDR benefits threat intelligence at scale. **What do you dislike about Sophos MDR?** MDR Is Generally well regarded some user have reported certain drawbacks because They face some issues like, communication difficulties with Language. **What problems is Sophos MDR solving and how is that benefiting you?** with Sophos MDR Solving, 24/7 security operations centre, Sophos MDR has proven to be a cost-effective and highly capable solution. Lack of real-time visibility and context for threats. Limited resources for threat hunting and forensic investigation. the benefits is. 24/7 Expert Coverage vulnerabilities, and response effectiveness. MDR was smooth, with no need to manage multiple dashboards or vendors. ### 8. Sophos MDR , Cyber security as a service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Sophos MDR?** It is more of a cybersecuirty as a service, the proactive threat hunting and attack prvention and complete removal of malware in a network is exceptional **What do you dislike about Sophos MDR?** The support language is mainly english it will be difficult in non native english speakers **What problems is Sophos MDR solving and how is that benefiting you?** With Sophos MDR as an organization I donot need to hevily invest on security consultants and analyst for preveting my end points and servers. This indirectly supporting the overall business productivity by focusing more on business instead of security infra. ### 9. Sophos MDR: Impeccable Security with 24/7 Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian C. | Administrador, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Sophos MDR?** What I especially value about Sofos MDR is its preventive strategy in security matters. Their team of specialists is dedicated to constant network monitoring, detecting and reacting quickly to any potential threat. This provides a sense of peace of mind, as there is certainty that a team is always attentive and protecting the digital environment. **What do you dislike about Sophos MDR?** In certain situations, Sophos MDR can consume a considerable amount of system resources, which could impact network performance if its capacity has not been properly adjusted. **What problems is Sophos MDR solving and how is that benefiting you?** Learning curve: The initial setup and advanced management of Sophos MDR can have a steep learning curve for new users in firewalls or network management, but Sophos MDR provides solid protection against a wide range of cyber threats, helping to protect the organization's assets and information against malicious attacks. ### 10. Sophos MDR a trusted ally **Rating:** 5.0/5.0 stars **Reviewed by:** Jon P. | Administrador de Sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Sophos MDR?** Sophos MDR offers a quick response that is covered 24 hours a day. It is easy to manage and the implementation has been very agile. The interaction with support has been very good so far. **What do you dislike about Sophos MDR?** Mainly, one of the problems we have had is the language barrier, which sometimes prevents you from explaining the problem correctly in its entirety. Another issue is the price, as it prevents small companies from opting for this service. **What problems is Sophos MDR solving and how is that benefiting you?** Solve problems and threats practically in real time "the response speed is almost instantaneous." This helps us stay relaxed in the face of potential threats. ### 11. MDR uncovered **Rating:** 5.0/5.0 stars **Reviewed by:** Darshan P. | Senior project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Sophos MDR?** Sophos has a team of experts who are very quick in action and its a robust solution. we get timely intimation from them on the incident and we are loving it **What do you dislike about Sophos MDR?** No issues as of now as we are using MDR from quiet a time now **What problems is Sophos MDR solving and how is that benefiting you?** We wanted to go for MDR mainly becase we couldnt afford to hire experts and during holidays no IT team were available . So MDR is helping us save cost and time. ### 12. Sophos MDR ensured rapid detection and effective response **Rating:** 4.5/5.0 stars **Reviewed by:** houssam A. | commercial, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Sophos MDR?** What I appreciate most about Sophos MDR is its ability to quickly detect threats and offer a proactive response, which significantly enhances security. **What do you dislike about Sophos MDR?** What I don't like about Sophos MDR is the slow response to certain incidents and the integration issues encountered in our environment. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR solves the problems of late threat detection and slow incident response. This benefits us by improving responsiveness to cyberattacks and enhancing the overall security of our environment without requiring complex internal management. ### 13. The best MDR product I have used. **Rating:** 5.0/5.0 stars **Reviewed by:** Jose L. | CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Sophos MDR?** Its detection capability, its reports, and the inputs it shows at the time of a detection. Set aside from this the well-detailed reports of the findings. **What do you dislike about Sophos MDR?** Really, everything has been useful, I don't see a disadvantage that I can mention to you. **What problems is Sophos MDR solving and how is that benefiting you?** Problems with threat and incident detection and tracking, everything was remedied with SOPHOS MDR. ### 14. Not Heavy Users, Great Product, Excellent Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Sophos MDR?** It's been very easy to work with, and the support is excellent. They were also very competitive on price right out of the gate. **What do you dislike about Sophos MDR?** Not really a complaint, because I understand. But you'll have to pay extra if you need to protect EOL operating systems. Just be aware of that going in. **What problems is Sophos MDR solving and how is that benefiting you?** We use it really as an endpoint security solution on steroids, in place of the old antivirus software. It frees me up from spending as much time watching over things. The fact that they very quickly jump on anything that pops up and keep me in the loop has been great. We've had no real incidents because everything is nipped in the bud. I'm spending my time doing other IT tasks in-house. ### 15. Sophos delivers robust security and peace of mind. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin J. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Sophos MDR?** Overall my experience with Sophos has been completely positive. As a medium sized business their tools have made it very easy to maintain security on all our devices including older devices with legacy operating systems. Their cyber security team is also very conscientious and easy to work with. They respond quickly to communications. **What do you dislike about Sophos MDR?** I honestly do not have any complaints. If I were forced to give a criticism, I found it difficult to reinstall Sophos on older machines, but even then Sophos has tools that ameliorate that. **What problems is Sophos MDR solving and how is that benefiting you?** We use Sophos to protect our systems from cyber threats and monitor activity. ### 16. Reliable MDR service **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick D. | Director, Corporate Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Sophos MDR?** Having a team of people working in a background and contacting you directly to review issues **What do you dislike about Sophos MDR?** Not seeing a personalized number when they call, only a 1-800 **What problems is Sophos MDR solving and how is that benefiting you?** They are providing API's to our NDR so they can review the logs. They are also having a connector with our O365. This give me the chance to have the entire company being monitored by 1 entity. ### 17. Great product - sleep sound at night - but support can be tough to get hold of **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph K. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Sophos MDR?** Very capable, does a great job of protection **What do you dislike about Sophos MDR?** Very difficult to get hold of support when you need them sometimes having to wait a few hours **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps protect our business in these increasingly scary times form viruses and malware before my users can mess up ### 18. Great Product and Service - Slow UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Sophos MDR?** I love the flexibility of the product and the wide range of services offered. You can implement this product no matter what the layout of the company that you are serving needs. Their support team is eager to assist as well. I use this product daily. The layout is very easy to use and intuitive as well. **What do you dislike about Sophos MDR?** The UI to switch between clients is very slow. **What problems is Sophos MDR solving and how is that benefiting you?** It allows us to set up alerts for actionable cases and then handle them immediately as they come up. It allows us to provide confidence internally and externally. ### 19. Sophohos Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Sophos MDR?** 24/7 Expert Monitoring It’s reassuring to know that a team of cybersecurity experts is constantly monitoring for threats, even outside business hours. Rapid Threat Response Sophos MDR doesn’t just detect threats—it actively investigates and responds to them, reducing risk and downtime **What do you dislike about Sophos MDR?** While generally responsive, there can be occasional delays in communication or resolution depending on the complexity of the issue. **What problems is Sophos MDR solving and how is that benefiting you?** Our organization faced increasing pressure to detect and respond to cybersecurity threats quickly and effectively. With limited internal resources and growing complexity in the threat landscape, we needed a solution that could provide expert-level monitoring and rapid response around the clock. With the 24/7 monitoring we feel more secure. ### 20. Excellent with AI expectations **Rating:** 4.5/5.0 stars **Reviewed by:** Mauro G. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Sophos MDR?** Complete tool, easy to install and easy administration which compky with ISO and standards. **What do you dislike about Sophos MDR?** Incident Research capabilities and easy going process to work with. **What problems is Sophos MDR solving and how is that benefiting you?** Secure incidents handling and identification of possible risks. ### 21. MDR - You need it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Sophos MDR?** integrates with O365 and will lock out a compromised user account, overall a great product **What do you dislike about Sophos MDR?** It is expensive and does require administrative overhead to keep an eye on it, conduct bi annual health checks to make sure you have the latest features turned on and overall tuning **What problems is Sophos MDR solving and how is that benefiting you?** we are under their protective umbrella and i can sleep at night ### 22. Best MDR tool in market **Rating:** 5.0/5.0 stars **Reviewed by:** Lokesh S. | Senior System Engineer - Cloud and Infra, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2025 **What do you like best about Sophos MDR?** Whenever the SOPHOS team detected any suspicious activity they immediately block the user device, received a immediate response from the support team with detail information. **What do you dislike about Sophos MDR?** Not at this moment, because they recently procure the MDR company and still it in implement face. **What problems is Sophos MDR solving and how is that benefiting you?** Recently SOPHOS team detected any suspicious activity and they immediately block the user device and we have received a immediate response from the support team with detail information. Stating as they the user recently downloaded the suspicious file that is having a virus. ### 23. Most Responsive MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Jason A. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Sophos MDR?** The monitoring team is quick to react to any suspicious behavior. The website is easy to navigate and the program is easy to use. **What do you dislike about Sophos MDR?** Sometimes the program needs to be deactivated during new program installations, **What problems is Sophos MDR solving and how is that benefiting you?** They continue to monitor our end users and make sure that if any compromising links are opened, the MDR responds quickly, ### 24. Best MDR Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Sophos MDR?** Overall, the product and support have been excellent. I would say the initial configuration was simple and easy to deploy. The dashboards are amazing and provide a broad overview of the company's health. In addition, the product continues to evolve, and Sophos continues to add additional features. **What do you dislike about Sophos MDR?** With 2 years of experience in utilizing the product and services from Sophos I do not have any dislikes. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR provides 24/7 protection, enabling us to reduce the staff required to monitor cybersecurity across the organization. Sophos MDR has reduced the cost of cybersecurity insurance. ### 25. If MDR means Managed Detection and Response **Rating:** 5.0/5.0 stars **Reviewed by:** Pramod s. | Cyber Security Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Sophos MDR?** Sophos MDR manage and ease to use 24*7 services, Sophos MDR protected your network by Sophos expert team and he is ensure the protection 99.98%. **What do you dislike about Sophos MDR?** Sophos MDR integration process very hard and other then all good **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR solves the problem of not having enough in-house security staff to watch for threats 24/7. It keeps our systems safe by catching and stopping attacks quickly. ### 26. A great product with many functionalities. **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro G. | Soporte Técnico, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Sophos MDR?** Easy to operate and very intuitive, highly recommended. **What do you dislike about Sophos MDR?** I haven't found any bad points at the moment. **What problems is Sophos MDR solving and how is that benefiting you?** It is a great product that helps me protect my organization's assets. ### 27. Sophos MDR is a best MDR solution out there , provides proactive threat detection functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Kirti N. | IT MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Sophos MDR?** Most helpful is it's 24*7 monitoring , it is basically a cost effective SOC solution.It provides user friendly interface which is really easy for our team to track. **What do you dislike about Sophos MDR?** Sometimes false negatives issues Some features work best within the Sophos ecosystem **What problems is Sophos MDR solving and how is that benefiting you?** I am getting threat hunters with the cost paid and providing proactive threat detection. Also saving my IT professionals time as they can focus on other Infrastructure based solution. We are able to focus on other critical issues. ### 28. Effective managed detection and response with opportunies and enhaced customization **Rating:** 4.5/5.0 stars **Reviewed by:** Steven Q. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Sophos MDR?** Their team consistently provides timely, actionable insights tha allow us to react quickly to threats and minimize potencial impact **What do you dislike about Sophos MDR?** Enhacing alert tuning and providing more customizable filtering option would help focus attention on the most important incidents **What problems is Sophos MDR solving and how is that benefiting you?** By outsourcing these critical security functions, we benefit from 24/7 vigilance by a skilled team thath quickly detects and mitigates threats before they escalate. ### 29. Full Time Cyber Security Support and Clear Remediation Guidance Provided **Rating:** 5.0/5.0 stars **Reviewed by:** Marco P. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Sophos MDR?** 24h 365days Cybercecurity control. Clear Remediation Guidance. Quick Go-Live. Full Sophos Integration. Daily support to security posture **What do you dislike about Sophos MDR?** The list of telephone number used by Sophos to call in case of deep Alert is not clear, so you can not put them in your alert list enable to ring anytime in your cell phone. **What problems is Sophos MDR solving and how is that benefiting you?** MDR is looking 24h per day 7 days per week 365 days per year at you Sophos security infrastructure, reacting in case of emergency and Alerting you in case of Hish Emergency (you can decide the level an cases for interaction). ### 30. Very Secure Way For A Bossiness **Rating:** 5.0/5.0 stars **Reviewed by:** Mishaal A. | Sr. Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Sophos MDR?** Fast response, deep learning, friendly interface **What do you dislike about Sophos MDR?** I don't have comments, everything covered and managed **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR Team Solving all the problems on the same day ### 31. sustainability **Rating:** 4.0/5.0 stars **Reviewed by:** Erdem T. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Sophos MDR?** ease of use ease of application support numbers of features. **What do you dislike about Sophos MDR?** apple integration support own language support **What problems is Sophos MDR solving and how is that benefiting you?** the security of my devices ### 32. MDR - Ease of use and quick response **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel G. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Sophos MDR?** What i love most about MDR is the pin point accuracy, the quick response time and ease of use the system implements. It gives me everything i need, from the point of origin in a short amount of time. It is used in all 3 sites and works wonders. **What do you dislike about Sophos MDR?** I have not yet found any downsides to MDR. So far it has been great help. **What problems is Sophos MDR solving and how is that benefiting you?** SOPHOS MDR is helping us protect our workspace in simple words. It helps us feel safe. ### 33. Excellent service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Sophos MDR?** We are in year 5 of our service with Sophos. We are using their encryption, MDR, EDR and firewall monitoring services. We came from one of the MAIN competitors and found the cost and ease of use so much greater than what was being offered to us. All our interaction with the EDR team have been quick and professional. **What do you dislike about Sophos MDR?** We have not had any issues or downside's from using Sophos. **What problems is Sophos MDR solving and how is that benefiting you?** Freeing up my time to support the organization with all the other day to day operations. ### 34. Great System and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Palwinder C. | Senior Vice President of Technology and Cyber Security, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Sophos MDR?** It is a great system that integrates with other products and proactively provides alerts **What do you dislike about Sophos MDR?** Nothing really. It is a great product. We have been using it for years now without any issues or concerns. **What problems is Sophos MDR solving and how is that benefiting you?** It reduces cyber attacks by consolidate monitoring for various Sophos products such as EndPoint Security and Firewall. ### 35. Great Product and help full **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Sophos MDR?** 1- Proactive Threat Hunting 2- 4/7 Monitoring and Response 3-Expert Analysis and Guidance 4- Integration with Sophos Ecosystem 5- Scalability and Flexibility **What do you dislike about Sophos MDR?** 1- Limited Customization 2- Cost 3-Complexity of Integration **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR helps organizations strengthen their cybersecurity defenses, mitigate risks, and respond effectively to security incidents ,also Sophos MDR assists organizations in meeting regulatory compliance requirements and managing cybersecurity risks effectively and Sophos MDR helps identify sophisticated threats that may evade traditional security measures. By leveraging advanced analytics and threat intelligence, it detects and mitigates threats in real-time, reducing the risk of successful cyber attacks. ### 36. We love quick responses to incidents in our organization. **Rating:** 4.5/5.0 stars **Reviewed by:** Junior Alexander B. | Director de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Sophos MDR?** The continuous supervision by experts, to eliminate constant threats. **What do you dislike about Sophos MDR?** I have no complaints about the product, very efficient. **What problems is Sophos MDR solving and how is that benefiting you?** We have not found any type of problems in the solution. ### 37. Sophos MDR, the team thats there when you cant be **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Sophos MDR?** Sophos MDR is there for you when you cant be there all the time. Having someone watch your companies back while you sleep or are on vacation gives you peace of mind you cant get other wise. It was easy to setup and get going in our environment, the emails are easy to read, and the team is there to support you when needed. **What do you dislike about Sophos MDR?** They are still growing so there are something that they cant do fully just yet. Being able to lock an account down is something new that just recently came out which should have been there a launch feature. **What problems is Sophos MDR solving and how is that benefiting you?** We are a small team and cant be there all the time so having something like this to watch our backs for suspicious actively is greatly needed. ### 38. Efficient Issue Resolution Noted, Server Slowdowns Reported With Lock Down Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjit S. | IT Manager- Infra & Security, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Sophos MDR?** I appreciate the "remote assistance" feature in Sophos central. This allows us to stay focused on our urgent tasks, while Sophos support efficiently works on resolving issues in the backend **What do you dislike about Sophos MDR?** The lock down feature slows down the servers, this needs to be fixed or improvised. **What problems is Sophos MDR solving and how is that benefiting you?** I really appreciate the proactive notifications and recommendations from the SOC team. I like the "remote assistance" feature in Sophos central ### 39. With Sophos MDR you can sleep peacefully **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo L. | Administrador de Red y Seguridad Informática, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Sophos MDR?** I feel super protected with the number of security specialists they have and the constant 24/7 monitoring service is great. **What do you dislike about Sophos MDR?** Actually, I have never had problems with them. **What problems is Sophos MDR solving and how is that benefiting you?** I like the monitoring that MDR gives us, it helps us minimize the problems that may arise. ### 40. The Best Virus Monitoring Program **Rating:** 5.0/5.0 stars **Reviewed by:** Jere B. | Customer Service, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Sophos MDR?** The program is very easy to use and shows you what programs and files are being flagged. **What do you dislike about Sophos MDR?** Sometimes known good websites and the sign-in redirects get blocks and it is hard to get them added to the allowlist. **What problems is Sophos MDR solving and how is that benefiting you?** Taking care of virus monitoring and web-content filtering. ### 41. Excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Gabriele D. | Responsabile Infrastruttura Tecnologica e Cybersecurity, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Sophos MDR?** Speed ​​of response in cases under analysis, possibility of opening cases automatically in case of doubts about security. Visibility within my network and continuous development of integrated solutions **What do you dislike about Sophos MDR?** Client resource heaviness,Web interface sometimes slow **What problems is Sophos MDR solving and how is that benefiting you?** Internal and external security, visibility of what happens inside the network even at the level of individual packets, 24/365 support ### 42. Sophos is cost effective and top choice for Companies that need an MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Roger A. | Senior Cloud Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Sophos MDR?** Easy and fast system shell access, both Live Response and Lake Querying, granular logging, can tailor agent resource utilization. **What do you dislike about Sophos MDR?** From an MDR perspective, I think Sophos delivers everything you could possibly want. I would like to see more options being able to filter data lake results from within the app - for large query results you sometimes have to export to CSV to make sense of the data **What problems is Sophos MDR solving and how is that benefiting you?** 24/7 support to cover nights, weekends, and holidays. Quick identification of BEC style attacks. ### 43. reliable and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Ekrem O. | IT administrator, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Sophos MDR?** It provides comprehensive protection with a subscription model without requiring hardware or software investments. **What do you dislike about Sophos MDR?** There is nothing I don't like about it. The product is quite adequate. **What problems is Sophos MDR solving and how is that benefiting you?** Reports immediate problems and takes action ### 44. Sophos MDR **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel Y. | Assistant IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Sophos MDR?** Sophos MDR has been a cornerstone of our cybersecurity strategy, offering comprehensive threat detection, response, and mitigation capabilities. **What do you dislike about Sophos MDR?** difficulties integrating Sophos MDR with third-party and legacy systems **What problems is Sophos MDR solving and how is that benefiting you?** threat detection, response, and mitigation capabilities. so that internal MIS will be able to focus on other things. ### 45. Sophos MDR offers comprehensive protection and peace of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Sophos MDR?** What I appreciate most about Sophos MDR is its comprehensive cybersecurity coverage, including endpoints, servers, and network. The service ensures 24/7 monitoring with a rapid response to incidents, and its deployment is simple thanks to clear and effective support. **What do you dislike about Sophos MDR?** I have not noticed any weaknesses to date. Everything works as expected and perfectly meets our expectations. **What problems is Sophos MDR solving and how is that benefiting you?** Sophos MDR solves the problem of lacking internal resources to ensure continuous threat monitoring. It provides us with complete visibility of our security, proactive detection of attacks, and rapid incident response, which significantly reduces risks and ensures the continuity of our operations. ### 46. Sophos MDR **Rating:** 5.0/5.0 stars **Reviewed by:** furkan u. | Bilgi İşlem ve Yazılım Geliştirme Sorumlusu, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Sophos MDR?** I really like the 7/24 monitoring and proactive threat detection,which gives me peace of mind **What do you dislike about Sophos MDR?** Sometimes the dashboard feels a bit complex and could be simplified for easier daily use **What problems is Sophos MDR solving and how is that benefiting you?** The most useful aspect is the rapid response to incidents and strong customer support, which reduces risks significantly ### 47. Cost saving and user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Melvin L. | Information Technology Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Sophos MDR?** Ease of used & User friendly, guides are provided too **What do you dislike about Sophos MDR?** Sophos central connection to firewall is very bad and license in the portal would have error showing up at times **What problems is Sophos MDR solving and how is that benefiting you?** End user device security and network, with MDR I have Sophos 24hrs support. ### 48. Excellent service, full 24-hour protection **Rating:** 5.0/5.0 stars **Reviewed by:** Adriano C. | Responsabile IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Sophos MDR?** Excellent service, 24/7 protection, worldwide customer protection **What do you dislike about Sophos MDR?** Support is only available in English, which could become a significant limitation during a potential attack. **What problems is Sophos MDR solving and how is that benefiting you?** guarantees me active protection of my systems 24 hours a day ### 49. Sophos MDR Provides 24/7 Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Sophos MDR?** Sophos MDR provides a 24/7 security operations center, constantly monitoring your network when you can't. Deploying of the client is easy. The Sophos team are quick to react to threats in real-time. **What do you dislike about Sophos MDR?** Sophos MDR is limited to monitoring your endpoints. For deeper network monitoring you need to be utilizing supported hardware and then purchase additional licensing to monitor that hardware. **What problems is Sophos MDR solving and how is that benefiting you?** Obtaining Cyber Security Insurance is becoming increasingly difficult. Having Sophos MDR helps satisfy their requirements for a dedicated security operations center. ### 50. Easy to use, runs in the backround and keeps me confident of being protected from cyber criminals. **Rating:** 5.0/5.0 stars **Reviewed by:** Winnie S. | Data Analysist, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Sophos MDR?** Sophos' MDR team of threat hunters actively monitor our network and keep us safe from cyber criminals. It runs in the background, I dont notice it's there. **What do you dislike about Sophos MDR?** There is nothing I see through daily use which I dislike. **What problems is Sophos MDR solving and how is that benefiting you?** It keeps our company secure from cyber criminals, utilizing Sophos' expertise in cyber security. ## Sophos MDR Discussions - [In terms of security, does Sophos give a complete protection against virus and malware?](https://www.g2.com/discussions/26270-in-terms-of-security-does-sophos-give-a-complete-protection-against-virus-and-malware) - 1 comment, 1 upvote - [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment - [View Sophos MDR pricing details and edition comparison](https://www.g2.com/products/sophos-mdr/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-11+17%3A45%3A16+-0500&secure%5Bsession_id%5D=628c224c-2ed0-4e2f-b15f-47647e3e0038&secure%5Btoken%5D=575c2baefc6d295c40156b7b9884eb73dcbd023aa10df2c1a238add9b42f9557&format=llm_user) ## Sophos MDR Integrations - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [CrowdSec](https://www.g2.com/products/crowdsec/reviews) - [FortiGate-VM NGFW](https://www.g2.com/products/fortigate-vm-ngfw/reviews) - [FortiManager](https://www.g2.com/products/fortimanager/reviews) - [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews) - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender for Identity](https://www.g2.com/products/microsoft-defender-for-identity/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - [Palo Alto Networks Next-Generation Firewalls](https://www.g2.com/products/palo-alto-networks-next-generation-firewalls/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SonicWall Next Generation Firewall](https://www.g2.com/products/sonicwall-next-generation-firewall/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Email](https://www.g2.com/products/sophos-email/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos Intercept X](https://www.g2.com/products/sophos-sophos-intercept-x/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VEEAM Recovery Orchester](https://www.g2.com/products/veeam-recovery-orchester/reviews) ## Sophos MDR Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top Sophos MDR Alternatives - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (887 reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (276 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - 4.7/5.0 (257 reviews)