Sophos MDR Reviews & Product Details

Sophos MDR is one of the best security solutions. Easy to manage, easy to deploy, great Sophos team communication. On a daily basis, checks are easy to understand and follow. Between MDR and InterceptX, we have the solution we need but combined with Sophos MDM gives us a full overview of our network devices and servers. Review collected by and hosted on G2.com.

I'm really struggling to find a dislike but the only one I can think of is that the web interface acts a little bit slow. And it is only because I had not because I think there is an issue ;) Review collected by and hosted on G2.com.

I have been using the Sophos MDR for last two years, and found very good cyber solutions. Here are few point:

1. Experienced cyber team: Sophos MDR has a robust cyber team who are dedicated to their responsibitlity.

2. Central Dashboard: From the dashboard I can visit in all the servers onboarded and detected issues by Sophos MDR. also its very easy to find root cause of these issues with map and graphics.

3. Depolyment: We have deployed Sophos MDR on 100+ server's within a day, which saving my time. And our team using this product everyday.

4. Web and application filtering: I have found Sophos MDR is usefull to manage web and application filtering

5. Teamper Protection: Temper protection feature is very usefull in company, where server admin login and they are not able to uninsatall the product

6. Support Response: If any issue arries on the server installed Sophos MDR, the MDR team give a mail notification with appropriate ysolution. Also they are collaborate urgently on the urgent issues.

7. Integration: We have in-house developed ERP application and sophos MDR is integrated those modules very smoothly. Review collected by and hosted on G2.com.

On the dislike i have few points to notify:

1. Windows 2012R2 support: Sophos discontinue support for Windows 2012R2, but they provide extended support for this, which is bother for admin like me, for these 10/15 machine we need to purchase another vendors to support Windows 2012R2. Review collected by and hosted on G2.com.

Having used Sophos MDR for the last few years one of the things that stands out is how very well designed and easy to use their interface is. In addition, their communication and timely, focused updates make our company feel very safe and secure in using their service. I have not had much need for their technical support but when I have had to use it, they were responsive, knowledgable and above all quick. I don't think I would personally sleep well at night if I didn't know that Sophos MDR was monitoring our netwoek 24/7/365. Review collected by and hosted on G2.com.

Really, like any other service I wish it was cheaper. But, I really don't mind paying extra for that feeling of safety. Review collected by and hosted on G2.com.

What I especially value about Sofos MDR is its preventive strategy in security matters. Their team of specialists is dedicated to constant network monitoring, detecting and reacting quickly to any potential threat. This provides a sense of peace of mind, as there is certainty that a team is always attentive and protecting the digital environment. Review collected by and hosted on G2.com.

In certain situations, Sophos MDR can consume a considerable amount of system resources, which could impact network performance if its capacity has not been properly adjusted. Review collected by and hosted on G2.com.

About Sophos MDR what i liked most is the 24/7 Threat Monitoring and Response, that provides a Continuous, that ensures the potential threats are identified and addressed promptly, minimizing the risk of undetected breaches.

Also the Expertise and Support of the team of skilled security analysts who provide expert guidance and support, the Advanced Threat Detection that uses a sophisticated technologies and machine learning to detect advanced and emerging threats, Proactive Threat Hunting that engages in proactive threat hunting to identify and neutralize threats before they can cause significant harm. Review collected by and hosted on G2.com.

Nothing, its an amazing product that allows our organization to be monitored by experts 24/7 Review collected by and hosted on G2.com.

Sophos MDR has proven to be a fantastic cybersecurity solution for us. What really sets it apart is how quickly it can spot and deal with threats, keeping our systems secure with real-time monitoring and fast incident response.

The platform itself is really user-friendly. Both tech-savvy and non-technical team members can use it easily without needing a lot of training, which helps keep our productivity and security management on point. All in all, Sophos MDR is a great choice for managed detection and response services because it’s efficient, has great support, and is easy to use. Review collected by and hosted on G2.com.

One thing Sophos MDR could work on is integrating better with other systems we use. The service is solid and effective, but if it could connect more smoothly with our other platforms and tools, it would make managing our security a lot easier and more efficient. Review collected by and hosted on G2.com.

Sophos MDR is one of the best supports we can find in the sector. All the functions it offers, the ease of implementation and use make it the best option without a doubt. The support team that is always active 24/7 to solve all your problems and offer you peace of mind by providing security against any threat. Another thing that should be highlighted about Sophos MDR is the comfort and peace of mind of knowing that we will be notified by its team of professionals of any threat and of their work to resolve, stop and advise you to deal with that threat and thanks to its effectiveness it makes that for our part we have a low frequency of use. And finally, the easy integration and reporting makes it the best option again. Review collected by and hosted on G2.com.

I like everything, but if I have to make a complaint it would be with the language of the support that Sophos MDR offers since sometimes it is a bit complicated to deal with the language that is why I would recommend that extra of adding support in Spanish, it is still worth it and I didn't change it. Review collected by and hosted on G2.com.

What I like most about Sophos MDR is the proactive threat detection and rapid response capabilities. The service's ability to quickly identify and mitigate potential security threats before they can cause significant harm is invaluable. Additionally, the 24/7 monitoring and support provide a high level of assurance, knowing that expert help is always available. The intuitive dashboard and comprehensive reporting tools also make it easy to stay informed and in control of our cybersecurity posture. Overall, the combination of these features greatly enhances our security and peace of mind. Review collected by and hosted on G2.com.

While Sophos MDR offers many strengths, one area for improvement is the occasional complexity of initial setup and integration with existing systems. Some aspects of the configuration process can be challenging, especially for organizations without extensive in-house IT expertise. Additionally, there have been instances where communication delays with support teams impacted the speed of issue resolution. Streamlining the setup process and enhancing the responsiveness of support could further elevate the overall experience Review collected by and hosted on G2.com.

We have been very impressed with Sophos MDR impressive level of protection against a wide range of endpoint threats. Its ability to quickly detect, analyze, and respond to potential threats is a testament to its robust threat intelligence and advanced machine learning algorithms. The service is intuitive and user-friendly, making it accessible for our team’s wide range of skill levels.

Sophos MDR stands out for its proactive threat hunting and response capabilities. With 24/7 monitoring by their expert analysts, our IT team can rest assured that our systems are under constant surveillance for any suspicious activity. Sophos customer support and quick response to incidents minimizes the potential impact of breaches, and their detailed analysis helps prevent future attacks.

MDR integrates seamlessly with our existing systems, is easy to implement, and provides a comprehensive security solution that doesn't disrupt daily operations. The peace of mind that comes with knowing our organization's endpoints are well-protected is invaluable, making Sophos MDR an essential tool in the modern cybersecurity landscape. Review collected by and hosted on G2.com.

I honestly do not have any negative or downside thoughts to mention about Sophos. Review collected by and hosted on G2.com.

I appreciate the various tools offered in the Sophos Portal, particularly the remote computer control and scanning capabilities. The Self Help Tool provides valuable computer-level information and I also find the threat graph and admin tools on the dashboard very useful. Review collected by and hosted on G2.com.

The user interface of the portal is quite cluttered, making it difficult to locate specific settings, information, or functions. When an app is blocked, allowing that application to run seems counterintuitive, even for an admin. Adding a website to the whitelist should enable access to that site. However, you must also change the category to access the site. Finally, the most significant challenge was installing the Sophos endpoint agent. Initially, Sophos customer service provided very little help unless we paid for support. They first directed me to a German-language YouTube video with subtitles. Fortunately, our Sophos Account Executive and Solution Engineer reached out to us and offered exceptional support and assistance, leveraging their wealth of knowledge and experience. Review collected by and hosted on G2.com.