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Compare Atera and NinjaOne 
Featured Products
At a Glance
Market Segments
Small-Business (61.2% of reviews)
Mid-Market (49.8% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Atera
Star Rating
(1,046)4.6 out of 5
Market Segments
Small-Business (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansNinjaOne
Star Rating
(3,696)4.7 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in providing a centralized platform for managing alerts and remote sessions, which helps users stay ahead of potential issues. One user noted that alerts appear before users report problems, making it easier to manage hundreds of endpoints effectively.
- Users say NinjaOne stands out for its robust remote access capabilities and built-in automation features. Reviewers appreciate the ease of use and quick implementation, with one user highlighting the platform's ability to remote into devices seamlessly and utilize scripting for efficient management.
- According to verified reviews, Atera is particularly beneficial for small businesses, with many users praising its ticketing system and the ability to follow tickets easily. This feature is noted as a significant advantage for managers and users alike, enhancing overall workflow.
- Reviewers mention that NinjaOne's user interface is intuitive and visually appealing, with many enjoying the charts and diagrams that help in monitoring device performance. This visual aspect contributes to a more engaging user experience, making daily tasks more manageable.
- G2 reviewers highlight that while Atera offers strong automation and alerting features, it may face challenges in meeting the specific workflow needs of some users, particularly in more complex environments. This can lead to configuration challenges that some users find frustrating.
- Users report that NinjaOne's comprehensive patch management and remote access features are essential for mid-market companies, with many stating that the platform works well for their daily operations. The combination of these features makes it a reliable choice for IT management.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableFree Trial
Atera
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.8
867
9.0
3,504
Ease of Use
9.2
934
9.1
3,539
Ease of Setup
9.1
786
9.1
3,319
Ease of Admin
9.0
588
9.1
3,050
Quality of Support
9.0
824
9.1
3,363
Has the product been a good partner in doing business?
9.2
581
9.4
2,983
Product Direction (% positive)
9.4
854
9.7
3,463
Features by Category
Ticket and Case Management
8.6
303
Not enough data
8.6
302
Not enough data
8.5
301
Not enough data
8.3
292
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
292
Not enough data
8.1
286
Not enough data
Generative AI
7.2
235
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
31
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Communication Channels
8.2
288
Not enough data
8.7
287
Not enough data
8.1
282
Not enough data
6.4
268
Not enough data
6.2
265
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
306
Not enough data
8.2
309
Not enough data
8.5
305
Not enough data
Administration
8.1
156
8.2
657
8.3
159
8.7
690
8.7
162
8.2
689
Service Desk
8.6
158
8.1
682
8.3
156
7.9
654
8.4
155
7.7
634
Management
8.6
154
8.3
622
8.9
152
9.0
628
8.7
151
8.7
604
8.4
151
8.8
606
8.1
145
8.4
585
Functionality
8.4
156
7.6
617
8.5
151
8.5
612
8.9
155
8.9
643
8.7
153
8.9
658
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
6.9
173
6.7
21
6.8
171
7.0
21
6.9
169
6.8
21
6.7
170
7.2
21
6.7
169
7.0
21
6.7
167
7.3
20
6.8
166
Compatibility
Not enough data
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Management
Not enough data
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Compliance
Not enough data
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
365
Not enough data
8.5
345
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Management
Not enough data
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
8.9
598
|
Verified
9.3
2156
|
Verified
8.3
81
8.7
560
8.0
73
8.1
449
Monitoring and Management
9.1
609
|
Verified
9.3
2135
|
Verified
8.3
547
|
Verified
8.4
1868
8.3
547
|
Verified
8.7
1980
|
Verified
8.6
592
|
Verified
9.0
2162
|
Verified
8.3
78
8.3
474
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
96
8.5
467
Service Management
9.1
595
|
Verified
9.2
2068
|
Verified
8.7
85
8.1
451
8.7
106
7.3
480
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
7.3
479
7.5
79
7.0
462
7.8
79
7.2
464
7.6
79
6.9
453
7.8
79
6.8
453
7.5
81
6.9
454
7.4
79
7.0
450
Scope
6.8
30
8.7
412
7.9
33
8.8
428
Security
7.9
32
8.5
421
7.2
30
8.3
389
5.7
27
7.4
380
Management
8.0
28
8.8
410
7.7
27
8.6
407
7.5
26
8.7
397
7.8
28
8.7
399
6.1
25
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
7.3
168
7.5
10
7.1
167
7.7
10
7.3
167
8.0
10
7.1
164
7.7
10
7.0
164
7.8
10
7.2
166
8.0
10
7.1
167
Functionality
8.9
282
8.8
670
8.9
288
8.9
697
8.2
273
8.0
614
8.6
263
8.8
609
Monitoring - Network Monitoring
8.3
35
7.5
247
8.7
36
7.8
250
8.8
33
8.3
262
Management
8.4
260
8.2
569
8.4
261
8.2
583
7.9
249
7.6
536
Analytics - Network Monitoring
8.2
34
7.0
238
8.0
34
6.9
236
Security - Network Monitoring
8.5
35
7.7
241
7.9
36
7.2
238
8.3
34
7.1
238
Network Performance - Network Monitoring
8.2
34
6.9
239
8.1
34
7.4
243
AI Automation - Network Monitoring
7.7
33
6.4
228
7.6
33
6.3
228
7.4
33
6.4
227
Agentic AI - Network Monitoring
7.6
28
6.6
124
7.6
28
6.5
122
7.6
28
6.7
125
7.4
28
6.6
121
7.4
28
6.4
120
7.4
28
6.6
121
7.6
28
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
225
9.0
1150
8.7
217
8.8
1136
7.8
209
7.7
1019
7.1
205
Feature Not Available
7.9
214
8.2
1053
Generative AI
7.2
195
Feature Not Available
7.2
192
Feature Not Available
Agentic AI - IT Asset Management
8.1
31
7.4
228
7.8
31
7.2
223
8.1
31
7.4
220
7.6
31
7.1
217
7.9
30
7.1
216
8.0
31
7.1
221
7.7
31
7.0
218
Management
8.8
218
9.1
1113
8.1
208
8.7
1036
7.6
206
8.1
995
8.0
213
8.2
1046
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Administration
8.7
439
9.2
1626
8.4
436
8.7
1552
7.3
382
7.8
1416
9.0
440
9.2
1631
8.2
421
8.9
1497
8.2
440
8.8
1544
Maintenance
8.9
440
9.2
1617
7.8
390
7.7
1326
Communication
Feature Not Available
7.9
1396
6.1
363
Feature Not Available
6.1
356
Feature Not Available
6.9
367
7.2
1299
Security
7.8
379
8.3
1345
8.0
387
8.4
1376
Device Support
7.4
390
7.6
1351
8.2
394
8.4
1429
8.2
392
8.4
1411
Performance
8.2
425
8.2
1498
Functionality
Not enough data
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Performance
Not enough data
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Generative AI
7.2
281
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.1
13
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
7.0
64
Feature Not Available
7.2
65
Feature Not Available
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
8.6
91
Feature Not Available
8.1
72
Not enough data
7.8
67
Feature Not Available
8.9
81
Incident Management
8.4
210
Not enough data
8.5
213
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
211
Not enough data
8.4
208
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
208
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
441
Operating System
Not enough data
9.2
525
Not enough data
8.1
500
Not enough data
8.3
477
Management
Not enough data
8.5
484
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Security
Not enough data
8.5
455
Not enough data
8.6
464
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
8.1
725
Platform
7.9
77
7.8
699
8.8
79
9.1
782
8.1
76
8.2
679
8.3
81
8.5
736
8.5
80
8.3
705
Security
8.3
80
8.7
741
9.0
81
9.2
810
7.4
78
7.6
672
8.2
79
8.7
710
8.1
76
8.2
682
Agentic AI - Enterprise IT Management
8.5
11
7.4
162
8.6
11
7.2
153
8.5
11
7.3
156
8.6
11
7.0
152
8.3
11
7.0
151
8.9
11
6.9
151
8.6
11
7.0
150
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and NinjaOne are categorized as Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management, Enterprise IT Management, Network Monitoring, and Autonomous Endpoint Management (AEM)
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Service Desk, and Help Desk
NinjaOne is categorized as Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, Incident Management, and IT Documentation
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.5%
Computer & Network Security
12.7%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.3%
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Alternatives
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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