TeamViewer Reviews & Product Details

I had been using the free version for years to access other computers in my house. For medical reasons I need to move around. Team viewer allowed me to access the same data from one computer. Review collected by and hosted on G2.com.

Team viewer flagged me as possible commercial use and made me fill out paperwork showing that I was not using it for commercial use. They reset my account allowing me to continue using it. Months later I was flagged again and my account was disabled again. After multiple attempts to contact them and emails with paperwork attached to rectify the issue I am still not able to use the free version and no one has replied to my requests. Review collected by and hosted on G2.com.

It is suitable for listed firms, small- to medium-sized businesses, and big companies, who are considering implementing consumer service solutions and IT support. Help computer viewers from every platform as if next to it. Using hardware acceleration to speed up remote image processing. Flexible job queue, which helps you to search for transiting data. It can be used on any computer and is completely secured. Connections between systems such as Windows, macOS, Chrome OS, and Linux are also assured. Review collected by and hosted on G2.com.

Previously, there were technical support scams and ransomware infections in Surprise, but they also strengthened the infrastructure. Review collected by and hosted on G2.com.

It really is the best tool to remotely access other devices. TeamViewer has a robust and easy to understand interface. I really like it because it also allows online meetings and it's great to be connected with other people at any time.

A big draw is that files can be efficiently transferred from one computer to another and this really helps when it comes to providing any remote technical service, which translates into better communication and support for decisions and growth of business.

It can be used for free and configured for better performance based on your device and Internet connection. Review collected by and hosted on G2.com.

There is really little disadvantage I can say about this tool, however its security level can be a bit weak since just by having the ID and password of a user, you can access your computer without any permission and this is really worrying. Also, if the connection is lost, the remote assistance goes down, because it completely depends on the Internet connection. Review collected by and hosted on G2.com.

Teamviewer is a great personal remote solution. I've used it for years to remotely control my work station from home as well as my iPad. It's really easy to install and use. Great if your at home and need files off your work computer that is cloud synced. Review collected by and hosted on G2.com.

It's free for personal use but a cost for professional use. It would be great to have it free for professional use but I think my pros would use a bit more secure platform. The cost for the pro version can be a bit high, so it's makes it not worth buying that version. Review collected by and hosted on G2.com.

A great advantage that I love about this application is the ability to record sessions and then play them back and this is essential to verify that a technical support task has been carried out or to have physical proof of work.

I like that today the ability of this tool is essential to manage client computers through remote assistance and provide a better technical service.

I can add that it contains a user-friendly interface and allows heavy file transfer between devices without interrupting the remote session. Review collected by and hosted on G2.com.

The main disadvantage of this application is that if the Internet connection is lost, the remote assistance is lost immediately.

The account and password are random, and although this helps security, it can be a negative point if there is an automatic change in the password and the other person is not at the computer. Review collected by and hosted on G2.com.

The companies willingness to work with me! (not) Review collected by and hosted on G2.com.

It seems if you miss your auto renew date and haven't cancelled by mail (no notifications until it is too late) you will automatically be charged for another year. I called an a rude young man expained I had not cancelled in writing before the date so I was locked in for another year. Really? If you have a client that no longer wants your service you won't let them cancel? Just take $588 for something that is not wanted? No notice, no grace period, just hammer the credit card you used last year? If this is how they do businss I want no part, and you shouldn't either! Review collected by and hosted on G2.com.

Mainly I must emphasize that its greatest utility is to provide quick, effective and very simple technical assistance, doing all this from a distance. This is what I like the most, since we use it for private or commercial use, it is always capable of solving the different technical problems that a client may encounter.

I also like the option of online meetings and presentations, since it is possible to create or attend new meetings where we will present the presentations through the screen.

A short list of the most relevant features:

- Record our movements in a video file.

- Invite more participants to visualize what we are doing.

- Enable file transfer.

- Enable the microphone.

- Enable webcam.

- Make a call.

- Enable a chat.

- Lock or restart the computer. Review collected by and hosted on G2.com.

Like all digital services, Teamviewer also has drawbacks or negative points, among which I can mention are; If you do not have an Internet connection, it is impossible to use this service. The file transfer speed can sometimes be very slow, even when you have a stable Internet connection and sometimes it presents accesses not allowed by unknown users. Review collected by and hosted on G2.com.

The best thing that I like about this software is firstly the interface and the security it provides. It is in the market since a long time and there is no better option available for this. You can communicate with voice and share your screen that will have you to easily resolve your issue. I can also be used for a presentation or a meeting they have included this in their latest update where two or more people can join a meeting. But the best thing I like is the remote control feature which stand it out from others. It just works flawlessly and helps you in various kind of situations. An addition feature of Teamviewer is file sharing where you can share files between both the devices upto 2 GB. Also it is has a web based interface and also available for both mobile phones and desktop. Review collected by and hosted on G2.com.

There is nothing much that I dislike about this software. But I have found out that their customer support is poor but I have never been in any situation where I need their customer support so I cannot say more about this. Review collected by and hosted on G2.com.

What I like about this fabulous program is that I can have control of computers that are not close to me and that are anywhere in the world, you only need an internet connection and synchronize the computers through a code which makes the program is not very complex and that anyone with little knowledge of technology can use. I also like the fact that the program is not very heavy and it does not consume many computer requirements Review collected by and hosted on G2.com.

It really is a very complete program in terms of its services of being able to manipulate other devices at a distance, which is why I have nothing bad to say about this program Review collected by and hosted on G2.com.

I love how easy it is to remote in to my PC from my phone on the go and into friends and family who need IT support. This tool has been been essential during COVID to help my parents with tech issues and friends and family. It is very easy to use. I was able to walk my 93 yr old grandpa who lives in assisted living Review collected by and hosted on G2.com.

I wish the timeout on the phone wasn't 15 seconds but at least there is a way to quickly get back on Review collected by and hosted on G2.com.

What I liked about the team viewer application is the possibility of being able to manage computers when it is away from them is very useful because we can also obtain information and even carry out actions through a computer in the distance, however what is most I like this program is that it is very stable when making the connection or synchronization between devices, which makes the program not very complex Review collected by and hosted on G2.com.

Team viewer is a program that meets my expectations, which is why there are no features that I dislike and in this sense I have nothing negative to say about this program Review collected by and hosted on G2.com.

TeamViewer just works. I rarely have issues with it. Review collected by and hosted on G2.com.

While the software itself is free to download, you are consistently asked whether your use case is for-profit or not and reminded that if you are using TeamViewer to make money, you need to buy the software. Not the worst paywall out there, to be sure, but the nagging does get old after a while. Review collected by and hosted on G2.com.

I have managed to reduce the amount of support work through TeamViewer, it is easy to use and very dynamic when using the tools. The interface is skillful and very useful, it is not slow and has the ability to share files. I stay connected with people, it's very novel. Review collected by and hosted on G2.com.

I don't like that it depends directly on the Internet, it is not very feasible when connecting through unstable connection. Review collected by and hosted on G2.com.

I have used this team viewer program for more than 5 years and what I like and like is the ease and attractiveness of the software to perform and manage full and comprehensive control of a device or computer that is far or distant thus managing to solve our problems. I also like this program because it is attractive and it is not complicated when synchronizing and pairing the computers, it is enough to set the code to synchronize it Review collected by and hosted on G2.com.

With the use of team viewer I have realized that it is a software that complies with the service it provides in its entirety which I am very satisfied and do not generate any displeasure or negative experiences at the time I use them, that is why I have nothing bad to mention about this software Review collected by and hosted on G2.com.

Teamviewer is an easy to use tool out of the box, and with a few clicks you are ready to use it.

The installation takes place in a very short time and is very intuitive, and the connection with another client PC is really simple and intuitive.

The general fluidity is striking and security is guaranteed by a random password at each software start. Review collected by and hosted on G2.com.

The license is not compulsory, but after a while it brutally closes the connection with the other PC asking you to buy the license. I would rather it were less brutal in this operation of verifying the presence of license. Sometimes the video or audio freezes despite a good connection available from both connected parties. Review collected by and hosted on G2.com.

You can use this software for free so whoever you are tying to screen share with does not have to purchase the software before using it. Also beneficial if you dont use screen sharing software constantly at work just need to use it from time to time. Review collected by and hosted on G2.com.

Sometimes after a while it does not allow free use between two computers that have been connecting to each other for prolonged periods of time. Review collected by and hosted on G2.com.

The software is okay, but has fallen far behind many other solutions. The company would do well to focus more on developing its solutions and less on legally torturing customers who want to leave. Review collected by and hosted on G2.com.

Their policies around annual renewal are a disgrace, they have pro actively used a global pandemic and exploited lockdowns by insisting on only sending paper correspondence which they know people simply cannot recieve in time. Disgusting practice. They then auto renew the account, point at their policies (send physically as a letter) and enact legal proceedings. A great way to absolutely ensure you lose customers and create reviews like this. Slow clap. Review collected by and hosted on G2.com.