It's been two months since this profile received a new review

HALO Reviews & Product Details

HALO is the global leader in recognition and incentive solutions, branded merchandise, and uniform programs. We help our clients connect their employees and customers to organizational culture and break through barriers to enhance engagement, satisfaction, and brand association. With more than 1,800 employees in 42 global offices, we offer the most comprehensive range of capabilities in the industry, from technology solutions and creative services to global sourcing and logistics. Our clients include over 100 of the Fortune 500 as well thousands of small- to mid-size companies seeking to make a breakthrough with their people, culture, and brands.

Seller

HALO

Languages Supported

Czech, German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese, Chinese (Simplified)

Product Description

HALO delivers employee recognition, rewards, and incentive programs designed to drive engagement and deliver positive business outcomes.

Overview by

Cord Himelstein (Growth marketing leader with a proven track record in demand generation, content marketing, and brand building.)

Discussions

HALO Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

23 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

HALO Integrations

(3)

Integration information sourced from real user reviews.

HALO Media

TVR Achievement Platform

HALO Demo - Recognition+Wall+Welcome.jpg

Anniversary Notification

TVR Achievement Platform

HALO Reviews (238)

View 1 Video Reviews

G2 reviews are authentic and verified.

Here's how.

Dave P.

Senior Technician

Information Technology and Services

Small-Business (50 or fewer emp.)

4/3/2025

"Excellent PSA though workflow management can be confusing!"

5/5

What do you like best about HALO?

Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised product for the organisation. Review collected by and hosted on G2.com.

What do you dislike about HALO?

Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! Review collected by and hosted on G2.com.

Drew M.

System Administrator

Small-Business (50 or fewer emp.)

2/7/2025

"Halo: Where everything comes and goes!"

4/5

What do you like best about HALO?

All the intigrations! We picked it specifically to intigrate all our tools. Review collected by and hosted on G2.com.

What do you dislike about HALO?

At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then trouble shoot on the spot. Review collected by and hosted on G2.com.

Kaitlyn R.

Mid-Market (51-1000 emp.)

11/14/2023

"Acceptable Service Anniversary program"

3.5/5

What do you like best about HALO?

Halo is often changing up the items offered in their catalogue. Halo's prices seem to be pretty fair for the cost of the item and their mark up. We have a dedicated assigned account manager. There are many different features that Halo offers that my cvompany does not use. My coworkers do not have any issues accessing the site and finding the product they want. The emails alerting employees of their anniversary is autamed, which takes our HR team almost entirely out of the picture, which is very nice. Review collected by and hosted on G2.com.

What do you dislike about HALO?

It took 4 years for us to be given an account manager, which lead to a lot of back and forth and a delay in changes and corrections. The shipping and freight cahrges are often very high and despite requesting to be informed before hand when they will be high, this never occurs. We have had 300+ charges on shipping of items. The online portal is not easy to navigate or administer. I cannot add or remove employees from the portal myself and must do so through data uploads manually emailed to Halo. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

edit

Thanks for sharing your feedback with us, Kaitlyn. It's great to hear your team is benefiting from the automation and in good hands with a dedicated account manager now! We're sorry to hear you weren't getting the support you wanted for some time. Thanks also for voicing the issues you're having around the shipping charges and online portal. I'm connecting with your account manager to see how we may be able to improve this for you.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

6/16/2024

"Need for More points per approved nomination by coworkers and patients"

3.5/5

What do you like best about HALO?

It allows us to be more aware of what we're doing well Review collected by and hosted on G2.com.

What do you dislike about HALO?

Low points per nomination. You can't redeem points for anything hardly. It's hard to Navigate at times and confusing at others. Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

I don't know that it solves anything with myself as I always do my 100% with every patient, family member, and coworker. I consistently go above and beyond, but most aren't incentivised to even nominate due to what I believe is jealousy/ coworkers only want themselves to be recognized. It's currently benefitted me as I was able to redeem my points for a $25 mastercard. That was nice. Review collected by and hosted on G2.com.

Chrystal S.

People & Culture Generalist

Enterprise (> 1000 emp.)

11/9/2023

"Top Notch Gift Selections & Customer Service"

5/5

What do you like best about HALO?

Large variety of gifts offered at each service level. Gifts ship out rather quickly & are exactly as described. The team at HALO are great at responding to my emails and providing service to employees when they need it. Review collected by and hosted on G2.com.

What do you dislike about HALO?

The shipping of service awards at the beginning of the quarter can be delayed at times. Part of that is my fault so I'm going to make sure data is turned in by the deadline for the 2024 Q1 awards to see if that helps matters. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

edit

Thanks so much for taking the time to share your experience, Chrystal! We appreciate your partnership in producing your employee's awards in a timely manner.

Lori S.

Mid-Market (51-1000 emp.)

8/4/2023

"Very Responsive and User Friendly"

5/5

What do you like best about HALO?

I love the selection they have for our employees regarding recognition gifts. I know our employees use the site by the monthly invoice, and I can run reports as well. It's very nice having a company that provides recognition for anniversaries, birthdays, and spot gifts automatically. Review collected by and hosted on G2.com.

What do you dislike about HALO?

I truly can't think of anything I dislike about HALO. Anytime I have requested something regarding the site, they have come through and adjusted it for me. Pertaining to how employee updates are sent, I would love to see a feed go from our HRIS system to their system. This could be an issue with our HRIS provider and not HALO. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

edit

Thanks for your kind review, Lori! We're so glad we can play a part in making your job easier and helping recognize employees for their special accomplishments. We'll also pass on your feedback about HRIS integration to internal teams.

JACKY L.

SCM Lean Trainer/Project Management/Designer

Enterprise (> 1000 emp.)

11/10/2023

"Halo works but there is a lot of room for improvement."

2/5

What do you like best about HALO?

The team is very responsive via email and they try to resolve issues within less than three days, Review collected by and hosted on G2.com.

What do you dislike about HALO?

1. They do not pick up the phone.

2. The website is extremely rudimentary. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

edit

Thanks for taking the time to review us, Jacky. We're sorry to learn you're not having a great experience with our website or getting support on the phone. We'd love an opportunity to make this right. I'll be reaching out directly to you so we can connect on your feedback.

Verified User in Higher Education

Enterprise (> 1000 emp.)

6/15/2022

"Serves our needs for our budget."

3.5/5

What do you like best about HALO?

Wide variety of gifts for our employees. Review collected by and hosted on G2.com.

What do you dislike about HALO?

Longer than Iwould like shipping times... Review collected by and hosted on G2.com.

Lauren C.

Enterprise (> 1000 emp.)

5/15/2023

"Halo has been a pleasure to work with on our journey to improve employee satisfaction."

4/5

What do you like best about HALO?

Halo is highly responsive to emails and calls. They are quick to offer best practices and ideas for projects and other initiatives. We met with one other company before signing with Halo and they weren't as personable or knowledgeable as Halo has been. Review collected by and hosted on G2.com.

What do you dislike about HALO?

Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should be aware of when signing on to create a site. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

edit

Thank you so much for sharing your experience, Lauren! We're so glad you're receiving responsive and personable support. We appreciate you sharing the feedback about the launch being time-consuming. Ease of use for our customers is a high priority for us and we'll continue to strive towards quicker and smoother launches. We look forward to continuing to support you in recognizing your employees!

Dawn D.

Enterprise (> 1000 emp.)

7/21/2020

"Great customer experience/ customer service"

5/5

What do you like best about HALO?

Friendly staff available and willing to help Review collected by and hosted on G2.com.

What do you dislike about HALO?

sometimes brochure becomes outdated regarding what is available - online is more up to date especially electronics Review collected by and hosted on G2.com.

Recommendations to others considering HALO:

N/A Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

There have been no problems on Halo side only our Benefit Administrator does not send over all employees correctly so I have to send our representative these one offs and sometimes as many as 25 to put in manually. They handle all service awards from letter to product to mailings Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

edit

Thanks for taking the time to update your review, Dawn! We’re so glad to hear you’re receiving helpful, friendly support from our team. I have some good news regarding the brochures. We have switched from printed brochures to a one pager that guides employees directly to our online gift catalog where they can always see the most up-to-date assortment for ordering. We’re finding this helps avoid disappointment over gift item changes and creates a better experience for employees. I hope this change is helpful for your recognition program!