The implementation team were fantastic. The project manager was highly communicative and available throughout the project, ensuring meetings stayed within time and only scheduling meetings when necessary.
The developer who was working on our particular custom script was very knowledgeable and easily understood our business requirements. The script was designed, built and tested by the developer and through regular meetings, we were able to tweak the script as required for our business.
At one point during the implementation, when we thought the script was ready for release, we realized there was one requirement that had been overlooked. Celigo were very happy to go back to the script to make the necessary adjustments, despite the fact we were very close to signing off on the project.
We were given a walkthrough of integrator.io by someone else on the Celigo team. This individual was clearly very knowledgeable about the product and was able to answer all of our questions during the demonstration.
Overall, we had a great experience with Celigo and would happily work with them again.
Honestly, there is not much to say here. The one small criticism is that the project took a little longer than we had anticipated, but that was in part due to additional requirements that become apparent during the project and had not been identified in the initial scoping.
We were looking to synchronize data between NetSuite and our support ticketing system, Celigo. This synchronization now runs smoothly with minimal maintenance required. We are considering using Celigo again for future integrations, following our great experience the first time around.