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Tushar M.
TM
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Confluence really helps to manage your requirements"
What do you like best about Confluence?

The way the documents and requirements are maintained in confluence is very nice. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Need improvements in sear h filter like search in page, search in document etc. Review collected by and hosted on G2.com.

Confluence

Confluence Reviews & Product Details

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Confluence Demo - Confluence
Confluence - Turn knowledge into impact. Start with an insight and collaborate to bring your project to life across the entire lifecycle of work.
Confluence Demo - Confluence
Confluence - Versatile content types for every project: Pages, live docs, interactive whiteboards, and structured databases
Confluence Demo - Confluence
Confluence - Incorporate video with Loom, connecting synchronous and async work
Confluence Demo - Confluence
Confluence - Seamless Jira integration to drive large-scale cross-team alignment
Confluence Demo - Confluence
Confluence - Accelerate work with AI. Eliminate writer’s block, automate repetitive tasks, and summarize lengthy docs
Confluence Demo - Confluence
Confluence - Choose from hundreds of customizable templates for every team and project type
Learn how to get started with Confluence with this brief product tour. In this video, we'll cover the four basics of Confluence: Content types, Spaces, Home, and Sharing and Permissions.
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Learn how to get started with Confluence with this brief product tour. In this video, we'll cover the four basics of Confluence: Content types, Spaces, Home, and Sharing and Permissions.
Discover how to harness Confluence whiteboards for better brainstorming, and to foster creativity and collaboration within your team.
Play Confluence Video
Discover how to harness Confluence whiteboards for better brainstorming, and to foster creativity and collaboration within your team.
Rovo in Confluence is AI that actually helps you get things done. Go from idea to draft in seconds, stay up to date without information overload, and get relevant and accurate answers with true enterprise-grade AI-powered search
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Rovo in Confluence is AI that actually helps you get things done. Go from idea to draft in seconds, stay up to date without information overload, and get relevant and accurate answers with true enterprise-grade AI-powered search
Discover how Confluence helps teams achieve alignment with project hubs, templates, whiteboards, and Jira integration. Streamline collaboration, track progress, and centralize work for seamless teamwork. Perfect for project managers, progra
Play Confluence Video
Discover how Confluence helps teams achieve alignment with project hubs, templates, whiteboards, and Jira integration. Streamline collaboration, track progress, and centralize work for seamless teamwork. Perfect for project managers, progra
Jira and Confluence are the ultimate collaboration tools for high-performing teams across all departments. Jira tracks project work, while Confluence captures and organizes plans, documentation, and team knowledge.
Play Confluence Video
Jira and Confluence are the ultimate collaboration tools for high-performing teams across all departments. Jira tracks project work, while Confluence captures and organizes plans, documentation, and team knowledge.
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Confluence Reviews (4,209)

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Reviews

Confluence Reviews (4,209)

View 8 Video Reviews
4.1
4,209 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise ease of use and centralized documentation in Confluence, highlighting its effectiveness for team collaboration and knowledge sharing. The platform's integration with Jira enhances project tracking and simplifies workflows, making it a valuable tool for managing documentation. However, some users note that performance can lag with larger pages or complex content.

Pros & Cons

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Jay V.
JV
software Engineer
Small-Business (50 or fewer emp.)
"Confluence Makes Knowledge Sharing and Team Collaboration Effortless"
What do you like best about Confluence?

What I like most about Confluence is how easy it makes sharing knowledge in one place. Instead of documents being spread across emails, drives, or chats, everything lives in a single workspace that the whole team can access anytime. Another great thing is how simple it feels to write and read. You don't need special skills to create a page. You can start typing like a normal document, add headings, tables, or links, and the page looks clean and professional automatically. Confluence is also very good for team collaboration. Multiple people can work on the same page, leave comments, and suggest changes without confusion. This makes teamwork smoother, especially when people are working remotely. I also like how easy it is to organize information. Pages can be grouped by project, topic, or team, which makes finding old notes or documents much faster. It reduces the time spent searching for the work. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

One thing I dislike is that Confluence can feel a bit slow at times, especially when pages become very large or heavy or have many images and tables. This can slightly affect productivity. Another downside is that new users may feel confused at first. With many spaces, pages, and options, it takes some time to understand where to create content and where to find existing information. Formatting can sometimes feel less flexible compared to advanced document tools. While it works well for most use cases, small layout changes can take extra effort. Search results are helpful, but when there is a lot of content, it can still be hard to find the exact page you want without using specific keywords. Review collected by and hosted on G2.com.

Sebastian P.
SP
QA Engineer Lead
Marketing and Advertising
Enterprise (> 1000 emp.)
"Solid Documentation Platform with Great Jira Integration, Despite Performance Issues"
What do you like best about Confluence?

Confluence has become our central hub for all documentation. The spaces and page hierarchy make it easy to organize information by team or project - our engineering space has separate sections for architecture docs, runbooks, and meeting notes.

The rich text editor handles everything we need: code blocks for snippets, tables for specs, embedded diagrams, and linked Jira tickets. Templates save us time - when starting a new project, I use our standard project template and just fill in the details rather than starting from scratch.

Real-time collaboration is a game-changer. Multiple people can edit the same page simultaneously, which makes our team meetings much more productive. We take collaborative notes and everyone contributes live.

The Jira integration works seamlessly - I can embed roadmaps and issue lists directly in pages, so our project status docs stay current automatically. Search is generally solid for finding old documentation quickly. Version history has saved us a few times when we needed to revert accidental changes. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The editor can be frustrating when copying content from external sources - formatting breaks unexpectedly and fixing it wastes time. Performance noticeably slows in our large spaces with 500+ pages; page loads can take 5-10 seconds.

Without discipline, pages get messy fast. We've had issues with duplicate or outdated documentation scattered across spaces because people don't clean up or deprecate old content. Finding the right page sometimes takes longer than it should.

The permission system is confusing. Setting up proper access for contractors required our admin to spend considerable time figuring out space vs page permissions.

The mobile app is barely functional - viewing is okay but editing is clunky. No offline access is problematic when traveling or during internet outages.

For our team size (75+ users), licensing costs add up quickly. Advanced features like custom macros have a steeper learning curve than expected. Review collected by and hosted on G2.com.

Mayur G.
MG
Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Where Our Project Details Actually Stay Updated Instead of Getting Lost."
What do you like best about Confluence?

In our case, we use Confluence to track project overviews with tables that include timelines, budgets, team sizes, and accomplishments. Editing pages feels smooth, and changes are saved quickly, which makes it easy to keep project information current. The table formatting and rich text editor help present complex project data in a clean, readable way without needing any technical setup. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Sometimes the editor can feel a bit slow when working with larger tables or many sections on a single page. Formatting tables also takes a little getting used to, especially when adjusting columns or moving rows. Review collected by and hosted on G2.com.

Antonio D.
AD
Lead Product Engineer
Financial Services
Enterprise (> 1000 emp.)
"Confluence: Seamless Jira Integration for an Easy, Centralized Knowledge Base"
What do you like best about Confluence?

I really enjoy using Confluence because it integrates closely with Jira and Jira Service Manager, which we also use. Even before we integrated everything, it was still simple and easy to work with. We use it as our knowledge base, and we share articles from it daily with the people who rely on us for support. Customer support has been amazing, and since this is a cloud solution, implementation was relatively straightforward. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I have found myself disliking the price tag associated with Confluence when we are in much larger organizations, but this tool is so invaluable for simplifying onboarding and storing documentation in a centralized and easy to access and search place that it's heavily justified. Review collected by and hosted on G2.com.

Radhika R.
RR
Full Stack developer
Small-Business (50 or fewer emp.)
"Confluence: A Single Source of Truth for Organized, Collaborative Team Knowledge"
What do you like best about Confluence?

Confluence is great for keeping team knowledge and documentation organized in one place. What i like best is how easy it is to create, edit and share pages, whether it is for meeting notes, project documentation , or internal guides. It works really well for collaboration, multiple people can contribute comment, and update content without things getting lost in chats or emails. The structure with spaces and pages makes information easy to find later, which saves time and keeps everyone aligned. Overall, It turns scattered information into a single, reliable source of truth for the team. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Confluence can sometimes feel cluttered when there is a lot of content. If pages are not well organized or maintained, finding the right information can take longer than expected. Another thing is that formatting and customization can feel a bit limited or unintuitive at times, especially when you want more control over layouts. It is great for documentation overall, but it does require good structure and regular cleanup to stay easy to use. Review collected by and hosted on G2.com.

UK
IT Team
Mid-Market (51-1000 emp.)
"Essential Tool for Secure Business Data"
What do you like best about Confluence?

We use Confluence to do business collaborations along with project manager of different departments. This software enable us to exchange information from each other and also take proper notes, when the meetings are being conducted. This is the tool that manages our all business data and make sure that it is secured. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

One of the main challenge that I have been facing from last few months is its software layout because all the data that it shows in its dashboard are really complex and it becomes difficult to understand the graphs and analytics so if they can make the layout of the features and data separately then that would be much better. Review collected by and hosted on G2.com.

Konjengbam  M.
KM
BDR
Financial Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Whiteboard Integration and User-Friendly Interface"
What do you like best about Confluence?

I love this platform specifically for its whiteboard integration that allows visual representation providing more illustration to the teams. Workflows can be charted out with ease using this platform. The commendable part about this platform is its powerful Atlassian Ecosystem that interlinks smoothly and increase the robustness of this platform. It is also worth mentioning that the platform have a user friendly interface which is really comfortable for users. I also feel a bit relax while work with its game that is integrated into the system. It brings the focus back after getting a bit relax with the in built racing game after a prolong work. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I love most part of this platform but I have to admit that the user needs to understand the system thoroughly to utilize the full potential of the platform. Proper and timely maintenance of the documents is required in this platform. Review collected by and hosted on G2.com.

Sanket P.
SP
Software engineering
Small-Business (50 or fewer emp.)
"Effortless Documentation with a Clean, Intuitive Interface"
What do you like best about Confluence?

What I like about Confluence is its clean and user-friendly UI with smooth performance. Creating blogs or documentation is very easy and intuitive. I can add images, format content, change font sizes, and structure documents neatly without any complexity. the editor feels flexible and powerful, which makes document look well organized and professional. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

What I dislike about Confluence is that sometimes it feels slow. When I open a document and try to edit it, it can take time to load properly. Due to this lag, some changes may not get saved if the page hasn't fully loaded, and I have to redo my work. This can be frustrating at times. Other than this performance issue, everything else about Confluence is good. Review collected by and hosted on G2.com.

Shakti Prasad P.
SP
Support Specialist
Enterprise (> 1000 emp.)
"Empowers Team Collaboration with Seamless Integration and Centralized Knowledge"
What do you like best about Confluence?

This platform offers ease of access and centralized knowledge sharing, making it simple for teams to collaborate in real time. Its structured documentation and seamless integration capabilities support institutional transparency and encourage iterative feedback. The system also promotes cross-functional alignment, efficient project tracking, content versioning, and streamlined workflows, all of which contribute to a more organized and productive work environment. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The navigation feels cluttered, making it difficult to find what I need quickly. There's a steep learning curve, and I often experience notification fatigue. The formatting options are quite rigid, and page loading tends to be slow. I also encounter issues with search and discovery, and managing permissions can be complex. The platform relies too heavily on plugins, which leads to fragmented workspaces. Additionally, editing tables is limited and not as flexible as I would like. Review collected by and hosted on G2.com.

Dhruv K.
DK
Junior Software Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Centralized Documentation That Keeps Teams Aligned"
What do you like best about Confluence?

Confluence is extremely user-friendly and quickly becomes an essential part of daily workflows because it is used so frequently across different teams. Its straightforward implementation process allows new users to get started and begin documenting with minimal effort. Integration with other Atlassian tools, such as Jira, is seamless, which enhances both collaboration and traceability. The platform provides a robust set of features, including templates, version control, and real-time collaboration. When challenges occur, customer support and the wealth of community documentation are valuable resources, making Confluence a dependable solution for sharing knowledge within teams. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Although Confluence is a popular tool, its frequent use often results in cluttered spaces and pages that become difficult to organize. As the amount of content increases, it can be harder to find relevant information, which reduces its overall ease of use. Implementing and integrating Confluence can also be more challenging for larger teams, particularly when dealing with custom permissions or workflows. While the platform offers a wide range of features, some of them may seem unnecessary or even overwhelming. Additionally, customer support can be slow to respond to non-critical issues. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Confluence.

Free

Free
10 Users Per Month

Premium

$9.73
150000 Users Per Month

Standard

$5.16
150000 Users Per Month
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Confluence Features
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