What problems is Confluence solving and how is that benefiting you?
Before Confluence, our documentation was chaos - scattered across shared drives, Google Docs, old wikis, and email threads. Finding anything took forever, and we constantly dealt with outdated or conflicting information.
Confluence centralized everything into one searchable platform with clear ownership and version control. Now when someone asks "where's the API documentation?" there's one definitive answer. No more "which version is current?" confusion.
Real-time collaboration eliminated the old workflow of emailing Word docs back and forth for review. Now multiple people edit simultaneously during planning sessions, which has cut documentation time significantly.
The Jira integration keeps technical specs connected to actual work. When reviewing a ticket, I can jump directly to the related design doc or architecture decision, which provides important context.
Our knowledge base has transformed onboarding. New hires spend their first week reading our getting-started guide, architecture overview, and team processes - all in Confluence. This has reduced onboarding time from 3-4 weeks to about 2 weeks.
Overall, Confluence improved documentation quality, reduced time searching for information, and made knowledge sharing across teams much more effective. Review collected by and hosted on G2.com.