# Confluence vs Notion Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Confluence excels in integration capabilities, particularly with tools like Jira and Google Workspace. Users appreciate how these integrations enhance collaboration and streamline workflows, making it a strong choice for teams already using the Atlassian suite.
- **Users say** that Notion stands out for its modularity and flexibility, allowing teams to easily adapt their data organization as projects evolve. This adaptability is highlighted by reviewers who enjoy the ability to customize how information is presented, making it a great fit for dynamic project needs.
- **Reviewers mention** that Confluence serves as a robust central knowledge repository, which is particularly beneficial for teams needing to document processes and maintain standard operating procedures. This feature is frequently praised by users who rely on it for keeping track of various project elements.
- **According to verified reviews** , Notion is recognized for its user-friendly interface and straightforward navigation. Many users find it easy to set up and start using, which is a significant advantage for teams looking to quickly implement a new tool without extensive training.
- **G2 reviewers highlight** that while Confluence has a strong focus on documentation and collaboration, some users feel it can be complex to configure for specific workflows. This complexity may pose challenges for teams that require a more tailored setup.
- **Users report** that Notion's comprehensive feature set, including its ability to integrate with various business tools like Slack, enhances its utility. However, some users note that it may not be as robust in certain areas, such as versioning and duplicate detection, compared to Confluence.



| | Confluence | Notion | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,363 | 12,019 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Small-Business (65.6% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | Free | 

---
## Top Pros & Cons

### Confluence

Pros:
- Ease of Use (304 reviews)
- Team Collaboration (213 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (84 reviews)

### Notion

Pros:
- Ease of Use (4772 reviews)
- Features (2750 reviews)

Cons:
- Learning Curve (1909 reviews)
- Limited Features (1033 reviews)

---
## Ratings Comparison
| Rating | Confluence | Notion | 
|---|---|---|
  | **Meets Requirements** | 8.5 (3695 reviews) | 8.8 (8207 reviews) | 
  | **Ease of Use** | 8.0 (3745 reviews) | 8.3 (8366 reviews) | 
  | **Ease of Setup** | 8.3 (1235 reviews) | 8.3 (4285 reviews) | 
  | **Ease of Admin** | 8.1 (904 reviews) | 8.4 (2375 reviews) | 
  | **Quality of Support** | 8.1 (2534 reviews) | 8.5 (5778 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (819 reviews) | 8.8 (2228 reviews) | 
  | **Product Direction (% positive)** | 7.5 (3627 reviews) | 9.4 (8172 reviews) | 

---
## Pricing

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

### Notion

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals to organize personal projects and life

Key Features:
- Free for individual usage
- Basic forms
- Basic sites

[Browse all 4 editions](https://www.g2.com/products/notion/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.9/10 | 4730 |

#### Tasks

| Feature | Confluence | Notion | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.7 (3817 reviews) | 
| **Due Dates** | Not enough data | 8.3 (3726 reviews) | 
| **Task Prioritization** | Not enough data | 8.6 (3829 reviews) | 
| **To-Do Lists** | Not enough data | 8.9 (3972 reviews) | 
| **Dependencies** | Not enough data | 7.7 (3090 reviews) | 
| **Mass Updates** | Not enough data | 7.5 (2868 reviews) | 
| **Drag & Drop** | Not enough data | 8.4 (3645 reviews) | 
| **Recurring Tasks** | Not enough data | 7.6 (3219 reviews) | 

#### Projects

| Feature | Confluence | Notion | 
|---|---|---|
| **Planning** | Not enough data | 8.8 (3602 reviews) | 
| **Project Map** | Not enough data | 8.4 (3162 reviews) | 
| **GANTT** | Not enough data | 7.4 (2540 reviews) | 
| **Calendar View** | Not enough data | 8.1 (3404 reviews) | 
| **Views** | Not enough data | 8.5 (3308 reviews) | 
| **Project Budgeting** | Not enough data | 7.4 (2585 reviews) | 
| **Issue Tracking** | Not enough data | 7.8 (2723 reviews) | 
| **Templates** | Not enough data | 8.3 (3474 reviews) | 
| **Critical Path** | Not enough data | 7.3 (2344 reviews) | 
| **Time & Expense** | Not enough data | 7.5 (2618 reviews) | 
| **Methodologies** | Not enough data | 7.8 (2519 reviews) | 

#### Resource Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Resource Definiton** | Not enough data | 7.9 (2772 reviews) | 
| **Capacity** | Not enough data | 7.8 (2832 reviews) | 
| **Scheduling** | Not enough data | 7.9 (3123 reviews) | 

#### Project Monitoring

| Feature | Confluence | Notion | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 7.7 (2403 reviews) | 
| **Resource Allocation** | Not enough data | 7.6 (2449 reviews) | 
| **Dashboards** | Not enough data | 8.2 (3104 reviews) | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (1370 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (1362 reviews) | 

#### Agentic AI - Project Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (645 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (645 reviews) | 
| **Cross-system Integration** | Not enough data | 7.1 (652 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (634 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (636 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (632 reviews) | 
| **Decision Making** | Not enough data | 7.0 (636 reviews) | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.8/10 | 316 |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | 8.2 (56 reviews) | 
| **Context Maintenance Within Sessions** | Not enough data | 8.2 (58 reviews) | 
| **Natural Language Understanding & Intent Inference** | Not enough data | 8.4 (59 reviews) | 

#### Data

| Feature | Confluence | Notion | 
|---|---|---|
| **Reliability** | Not enough data | 8.0 (221 reviews) | 
| **Data Security** | Not enough data | 8.0 (215 reviews) | 

#### Interaction

| Feature | Confluence | Notion | 
|---|---|---|
| **Complex Query Handling** | Not enough data | 7.6 (215 reviews) | 
| **Natural Conversation** | Not enough data | 8.0 (219 reviews) | 
| **Understanding** | Not enough data | 8.1 (221 reviews) | 
| **Context Management** | Not enough data | 8.0 (213 reviews) | 
| **Customizability** | Not enough data | 8.2 (219 reviews) | 

#### Task & Flow Management - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | Not enough data | 7.9 (52 reviews) | 
| **Fallback Responses for Unknown Queries** | Not enough data | 7.8 (52 reviews) | 

#### Learning

| Feature | Confluence | Notion | 
|---|---|---|
| **User Interaction Learning** | Not enough data | 8.0 (211 reviews) | 
| **Error Learning** | Not enough data | 7.3 (206 reviews) | 

#### Deployment & Embedding - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **API Access for Business System Integration** | Not enough data | 7.3 (48 reviews) | 
| **Web Widget & SDK Embedding** | Not enough data | 7.2 (44 reviews) | 

#### Content Generation

| Feature | Confluence | Notion | 
|---|---|---|
| **Creativity** | Not enough data | 7.9 (211 reviews) | 
| **Content Accuracy** | Not enough data | 7.9 (211 reviews) | 

#### Admin & Configuration - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **No-Code Conversation Design** | Not enough data | 7.4 (44 reviews) | 

#### System

| Feature | Confluence | Notion | 
|---|---|---|
| **API Flexibility** | Not enough data | 7.2 (202 reviews) | 
| **Update Frequency and Utility** | Not enough data | 7.8 (207 reviews) | 
| **Cross-Platform Compatibility	** | Not enough data | 7.8 (207 reviews) | 
| **Software Integration** | Not enough data | 7.9 (218 reviews) | 

#### Agentic AI - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (143 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (144 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (144 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (145 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (144 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (141 reviews) | 
| **Decision Making** | Not enough data | 7.5 (148 reviews) | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | 8.0 (44 reviews) | 

#### Reliability & Safety - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Guardrails & Content Controls** | Not enough data | 8.1 (45 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 8.0/10 | 4149 |

#### Grammar

| Feature | Confluence | Notion | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.5 (3465 reviews) | 
| **Tone Check** | Not enough data | 8.3 (3244 reviews) | 
| **Sentence Formatting** | Not enough data | 8.6 (3416 reviews) | 

#### Formatting

| Feature | Confluence | Notion | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 7.1 (2183 reviews) | 
| **Style Editor** | Not enough data | 8.0 (2965 reviews) | 
| **Citation Finder** | Not enough data | 7.0 (2184 reviews) | 

#### Content 

| Feature | Confluence | Notion | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.3 (3057 reviews) | 
| **Content Generation** | Not enough data | 8.4 (3310 reviews) | 
| **Form Generation** | Not enough data | 7.8 (2446 reviews) | 

#### Product Type

| Feature | Confluence | Notion | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.4 (2683 reviews) | 
| **Plugin** | Not enough data | 7.4 (2049 reviews) | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (1082 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (1082 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 1099 |
| **Notion** | 7.8/10 | 5807 |

#### Knowledge Pages

| Feature | Confluence | Notion | 
|---|---|---|
| **Templates** | 8.5 (794 reviews) | 8.3 (3766 reviews) | 
| **In-Content Feedback** | 8.4 (739 reviews) | 8.0 (3046 reviews) | 
| **Versioning and Version History** | 8.8 (801 reviews) | 8.0 (3187 reviews) | 
| **Decision Trees** | 8.3 (658 reviews) | Feature Not Available | 
| **Duplicate Detection** | 7.8 (442 reviews) | 6.8 (2589 reviews) | 
| **Content Editor** | 8.6 (539 reviews) | 8.3 (3464 reviews) | 

#### Knowledge Dissemination

| Feature | Confluence | Notion | 
|---|---|---|
| **Page Analytics** | 8.3 (674 reviews) | Feature Not Available | 
| **Permissions** | 8.6 (790 reviews) | 8.0 (3172 reviews) | 
| **Knowledge Sharing** | 9.2 (903 reviews) | 8.8 (3903 reviews) | 
| **Notifications** | 8.6 (796 reviews) | 7.8 (3416 reviews) | 
| **Advanced Search** | 8.1 (494 reviews) | 8.0 (3239 reviews) | 
| **Browser Extension** | 7.8 (423 reviews) | 7.4 (2813 reviews) | 
| **Organization** | 8.7 (560 reviews) | 8.6 (3869 reviews) | 
| **Other Integrations** | 8.5 (525 reviews) | 7.7 (3073 reviews) | 
| **Knowledge Integrations** | 8.5 (451 reviews) | 7.9 (2911 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Confluence | Notion | 
|---|---|---|
| **Adaptive Learning** | 7.7 (178 reviews) | 7.3 (941 reviews) | 
| **Natural Language Interaction** | 7.6 (179 reviews) | 7.5 (1008 reviews) | 
| **Proactive Assistance** | 7.5 (178 reviews) | 7.0 (937 reviews) | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 78 |
| **Notion** | N/A | N/A |

#### Login Options 

| Feature | Confluence | Notion | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.4 (60 reviews) | Not enough data | 
| **Password Saver** | 8.7 (43 reviews) | Not enough data | 

#### Productivity

| Feature | Confluence | Notion | 
|---|---|---|
| **Email Client** | 7.9 (39 reviews) | Not enough data | 
| **Split Screen** | 8.3 (44 reviews) | Not enough data | 
| **Activity Feed** | 8.5 (42 reviews) | Not enough data | 
| **Virtual Assistant** | 8.1 (45 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.4 (46 reviews) | Not enough data | 

#### Customization 

| Feature | Confluence | Notion | 
|---|---|---|
| **Custom Workflows** | 8.4 (47 reviews) | Not enough data | 
| **Multiple Workspaces** | 9.1 (47 reviews) | Not enough data | 
| **Custom Application Integration** | 8.6 (42 reviews) | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (37 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (41 reviews) | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.5/10 | 402 |

#### Compatibility

| Feature | Confluence | Notion | 
|---|---|---|
| **Federated Search** | Not enough data | 7.8 (322 reviews) | 
| **File Types** | Not enough data | 7.8 (321 reviews) | 
| **Global Language Support** | Not enough data | 7.3 (308 reviews) | 

#### Agentic AI - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (173 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (175 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (171 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (168 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (166 reviews) | 
| **Decision Making** | Not enough data | 7.0 (169 reviews) | 

#### Search Queries

| Feature | Confluence | Notion | 
|---|---|---|
| **Typo Tolerance** | Not enough data | 7.7 (320 reviews) | 
| **Faceted Search** | Not enough data | 7.7 (312 reviews) | 
| **Synonyms** | Not enough data | 7.4 (310 reviews) | 
| **Highlighting** | Not enough data | 7.7 (312 reviews) | 
| **Natural Language** | Not enough data | 8.1 (322 reviews) | 

#### AI powered search - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | 7.5 (101 reviews) | 
| **Relevance Tuning** | Not enough data | 7.2 (99 reviews) | 
| **NLP & Semantic search** | Not enough data | 7.1 (99 reviews) | 

#### Functionality

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | 8.0 (317 reviews) | 
| **Search Analytics** | Not enough data | 7.3 (316 reviews) | 
| **Integrations** | Not enough data | 7.6 (322 reviews) | 

#### Compatibility - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **File Types** | Not enough data | 7.7 (105 reviews) | 
| **Federated Search** | Not enough data | 7.5 (102 reviews) | 
| **Global Language Support** | Not enough data | 7.4 (98 reviews) | 

#### Functionality - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | 7.7 (102 reviews) | 
| **Search Analytics** | Not enough data | 7.4 (99 reviews) | 
| **Integrations** | Not enough data | 7.3 (100 reviews) | 

#### Search Queries - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Highlighting** | Not enough data | 7.6 (94 reviews) | 
| **Faceted Search** | Not enough data | 7.5 (95 reviews) | 
| **Typo Tolerance** | Not enough data | 7.8 (98 reviews) | 
| **Synonyms** | Not enough data | 7.6 (95 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.6/10 | 101 |
| **Notion** | N/A | N/A |

#### Automation

| Feature | Confluence | Notion | 
|---|---|---|
| **Workflows** | 8.8 (60 reviews) | Not enough data | 
| **Customization** | 8.8 (60 reviews) | Not enough data | 
| **Data repository** | 8.8 (65 reviews) | Not enough data | 

#### Administration

| Feature | Confluence | Notion | 
|---|---|---|
| **Permissions** | 8.8 (61 reviews) | Not enough data | 
| **Procedures** | 8.6 (57 reviews) | Not enough data | 
| **Remote Work** | 9.2 (58 reviews) | Not enough data | 

#### Project management

| Feature | Confluence | Notion | 
|---|---|---|
| **Task Prioritization** | 9.0 (59 reviews) | Not enough data | 
| **Dependencies** | 8.6 (59 reviews) | Not enough data | 
| **Planning** | 8.9 (61 reviews) | Not enough data | 
| **Views** | 8.8 (60 reviews) | Not enough data | 
| **Scheduling** | 8.6 (55 reviews) | Not enough data | 
| **Critical Path** | 8.1 (54 reviews) | Not enough data | 
| **Dashboards** | 8.7 (62 reviews) | Not enough data | 

#### Workload

| Feature | Confluence | Notion | 
|---|---|---|
| **Resource Allocation** | 8.2 (55 reviews) | Not enough data | 
| **Workspace** | 8.6 (57 reviews) | Not enough data | 
| **Configuration** | 8.8 (58 reviews) | Not enough data | 
| **Insights** | 8.4 (57 reviews) | Not enough data | 

#### Communication & Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Communication Channels** | 8.8 (56 reviews) | Not enough data | 
| **Document Management** | 9.3 (71 reviews) | Not enough data | 
| **Collaboration** | 9.2 (72 reviews) | Not enough data | 

#### Cost Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Project Budgeting** | 8.0 (56 reviews) | Not enough data | 
| **Time & Expense** | 8.1 (54 reviews) | Not enough data | 
| **Profitability** | 8.0 (53 reviews) | Not enough data | 

#### Integration

| Feature | Confluence | Notion | 
|---|---|---|
| **Front Office** | 8.4 (52 reviews) | Not enough data | 
| **Back Office** | 8.2 (55 reviews) | Not enough data | 
| **External data** | 8.2 (55 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | 8.4 (57 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (57 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (50 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (52 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (52 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 132 |
| **Notion** | N/A | N/A |

#### Communication

| Feature | Confluence | Notion | 
|---|---|---|
| **Chat** | 7.4 (65 reviews) | Not enough data | 
| **Discussions** | 8.7 (68 reviews) | Not enough data | 
| **External** | 8.0 (65 reviews) | Not enough data | 
| **Feedback** | 8.3 (72 reviews) | Not enough data | 
| **Announcements** | 8.5 (69 reviews) | Not enough data | 

#### Content & Documents

| Feature | Confluence | Notion | 
|---|---|---|
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 
| **Notes** | 9.0 (76 reviews) | Not enough data | 
| **Search** | 8.6 (77 reviews) | Not enough data | 
| **Versioning** | 9.0 (75 reviews) | Not enough data | 

#### Controls

| Feature | Confluence | Notion | 
|---|---|---|
| **Custom Views** | 8.4 (65 reviews) | Not enough data | 
| **Followers** | 8.5 (66 reviews) | Not enough data | 
| **User Management** | 8.8 (68 reviews) | Not enough data | 
| **Calendars** | 8.2 (64 reviews) | Not enough data | 
| **Public Sharing** | 8.5 (66 reviews) | Not enough data | 

#### Project Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Task Management** | 8.4 (70 reviews) | Not enough data | 
| **Planning** | 8.7 (69 reviews) | Not enough data | 
| **Visibility** | 9.0 (69 reviews) | Not enough data | 
| **Integration** | 9.2 (75 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Alignment** | 9.0 (67 reviews) | Not enough data | 
| **Accountability** | 8.9 (66 reviews) | Not enough data | 
| **Connectivity** | 8.7 (67 reviews) | Not enough data | 
| **Offline Mode** | 7.5 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | 8.2 (72 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (71 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Multi-step Planning** | 7.6 (63 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (62 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 9.9/10 | 14 |

#### Responses

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | 10.0 (5 reviews) | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Confluence | Notion | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | 10.0 (5 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.7 (5 reviews) | 
| **AI Text Summarization** | Not enough data | 9.7 (6 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 221 |
| **Notion** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Confluence | Notion | 
|---|---|---|
| **Search and Indexing** | 8.3 (186 reviews) | Not enough data | 
| **Version Control** | 8.5 (190 reviews) | Not enough data | 
| **Access and Permissions** | 8.5 (189 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | Confluence | Notion | 
|---|---|---|
| **Integrations** | 8.5 (191 reviews) | Not enough data | 
| **Automation** | 8.0 (181 reviews) | Not enough data | 
| **Reporting** | 8.2 (179 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.8/10 | 642 |

#### Agentic AI - Note-Taking Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (487 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Knowledge Base

| Feature | Confluence | Notion | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Confluence | Notion | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Confluence | Notion | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Confluence | Notion | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Confluence (4):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Notion (7):** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Project Management Software](https://www.g2.com/categories/project-management), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Confluence | Notion | 
|---|---|---|
| **Small-Business** | 18.3% | 65.6% | 
| **Mid-Market** | 48.3% | 28.7% | 
| **Enterprise** | 33.4% | 5.8% | 

### By Industry

#### Confluence

- **Computer Software:** 20.9%
- **Information Technology and Services:** 19.6%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.1%

#### Notion

- **Computer Software:** 13.7%
- **Information Technology and Services:** 11.5%
- **Marketing and Advertising:** 7.4%
- **Higher Education:** 6.2%
- **Financial Services:** 4.8%
- **Education Management:** 2.9%
- **Design:** 2.7%
- **Consulting:** 2.2%
- **Health, Wellness and Fitness:** 2.2%
- **Hospital & Health Care:** 1.6%
- **Other:** 44.8%

---
## Alternatives

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39117 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12691 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4531 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (524 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15463 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13705 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2320 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)

### Alternatives to Notion

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12691 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2320 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13705 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (493 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39117 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15463 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7858 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3276 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (274 reviews)
- [Jasper](https://www.g2.com/products/jasper-ai/reviews) — 4.7/5 stars (1270 reviews)

---
## Top Discussions

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

### Notion

- Title: [can i us Notion (basic) for multi-user use](https://www.g2.com/discussions/can-i-us-notion-basic-for-multi-user-use) — 3 comments, 1 upvote
  > **Top comment:** "Yes, just add them as guests"
- Title: [Best way to utilise Notion?](https://www.g2.com/discussions/best-way-to-utilise-notion) — 2 comments, 1 upvote
  > **Top comment:** "Use their databases blocks to have a collection of notes."
- Title: [Are there any tool we can integrate into notion for using AI](https://www.g2.com/discussions/are-there-any-tool-we-can-integrate-into-notion-for-using-ai) — 2 comments, 1 upvote
  > **Top comment:** "Notion AI: Built-in generative AI inside Notion for drafting content, summarizing pages, brainstorming, rewriting text, and autofilling databases. Works..."
- Title: [When would you start with the NPO/NGO discount plan?](https://www.g2.com/discussions/when-would-you-start-with-the-npo-ngo-discount-plan) — 2 comments, 1 upvote
  > **Top comment:** "I am a student , and notion is free for every students"
- Title: [How do I script Notion?](https://www.g2.com/discussions/how-do-i-script-notion) — 2 comments, 1 upvote
  > **Top comment:** "Use make.com"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/confluence-vs-notion)