# Confluence vs Notion Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Confluence excels in its deep integrations with tools like JIRA and Slack, making it a strong choice for teams that rely on these platforms for project management and communication. Users appreciate the rich formatting styles and granular permissions, which enhance collaboration and control over shared content.
- **Users say** that Notion stands out for its clean interface and organizational capabilities, particularly for note-taking and project management. Many find it easier to keep everything organized with features like tabs for different categories, which helps streamline their workflow during meetings and project planning.
- **Reviewers mention** that Confluence is particularly effective for centralizing team knowledge, allowing users to document project requirements and maintain SOPs in a structured manner. This capability is highlighted as a key benefit for corporate environments where knowledge sharing is crucial.
- **According to verified reviews** , Notion's ease of setup is frequently praised, with users noting that the initial configuration process is straightforward. This can be a significant advantage for small businesses looking to implement a new tool quickly without extensive training.
- **G2 reviewers highlight** that while Confluence has a robust feature set for knowledge sharing, some users feel it can be complex to navigate at times. This complexity may pose challenges for teams that prefer a more intuitive user experience.
- **Users report** that Notion's ability to create lists and set reminders is particularly helpful for personal organization, making it a favorite among small business users. However, some users express a desire for more advanced features that could enhance its functionality for larger teams.



| | Confluence | Notion | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,335 | 11,522 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Small-Business (65.8% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | Free | 

---
## Top Pros & Cons

### Confluence

Pros:
- Ease of Use (303 reviews)
- Team Collaboration (211 reviews)

Cons:
- Not Intuitive (83 reviews)
- Slow Performance (83 reviews)

### Notion

Pros:
- Ease of Use (4770 reviews)
- Features (2750 reviews)

Cons:
- Learning Curve (1907 reviews)
- Limited Features (1032 reviews)

---
## Ratings Comparison
| Rating | Confluence | Notion | 
|---|---|---|
  | **Meets Requirements** | 8.5 (3673 reviews) | 8.8 (7970 reviews) | 
  | **Ease of Use** | 8.0 (3722 reviews) | 8.3 (8121 reviews) | 
  | **Ease of Setup** | 8.3 (1215 reviews) | 8.3 (4058 reviews) | 
  | **Ease of Admin** | 8.0 (889 reviews) | 8.4 (2188 reviews) | 
  | **Quality of Support** | 8.1 (2512 reviews) | 8.5 (5619 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (804 reviews) | 8.9 (2046 reviews) | 
  | **Product Direction (% positive)** | 7.5 (3604 reviews) | 9.4 (7973 reviews) | 

---
## Pricing

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

### Notion

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals to organize personal projects and life

Key Features:
- Free for individual usage
- Basic forms
- Basic sites

[Browse all 4 editions](https://www.g2.com/products/notion/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.9/10 | 4629 |

#### Tasks

| Feature | Confluence | Notion | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.7 (3780 reviews) | 
| **Due Dates** | Not enough data | 8.3 (3688 reviews) | 
| **Task Prioritization** | Not enough data | 8.6 (3795 reviews) | 
| **To-Do Lists** | Not enough data | 8.9 (3931 reviews) | 
| **Dependencies** | Not enough data | 7.7 (3083 reviews) | 
| **Mass Updates** | Not enough data | 7.5 (2862 reviews) | 
| **Drag & Drop** | Not enough data | 8.4 (3627 reviews) | 
| **Recurring Tasks** | Not enough data | 7.5 (3214 reviews) | 

#### Projects

| Feature | Confluence | Notion | 
|---|---|---|
| **Planning** | Not enough data | 8.8 (3576 reviews) | 
| **Project Map** | Not enough data | 8.3 (3147 reviews) | 
| **GANTT** | Not enough data | 7.4 (2532 reviews) | 
| **Calendar View** | Not enough data | 8.1 (3387 reviews) | 
| **Views** | Not enough data | 8.5 (3295 reviews) | 
| **Project Budgeting** | Not enough data | 7.4 (2580 reviews) | 
| **Issue Tracking** | Not enough data | 7.8 (2716 reviews) | 
| **Templates** | Not enough data | 8.3 (3457 reviews) | 
| **Critical Path** | Not enough data | 7.2 (2339 reviews) | 
| **Time & Expense** | Not enough data | 7.5 (2613 reviews) | 
| **Methodologies** | Not enough data | 7.8 (2516 reviews) | 

#### Resource Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Resource Definiton** | Not enough data | 7.9 (2769 reviews) | 
| **Capacity** | Not enough data | 7.8 (2830 reviews) | 
| **Scheduling** | Not enough data | 7.9 (3114 reviews) | 

#### Project Monitoring

| Feature | Confluence | Notion | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 7.7 (2399 reviews) | 
| **Resource Allocation** | Not enough data | 7.6 (2447 reviews) | 
| **Dashboards** | Not enough data | 8.2 (3098 reviews) | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (1365 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (1361 reviews) | 

#### Agentic AI - Project Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (645 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (645 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (648 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (633 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (636 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (632 reviews) | 
| **Decision Making** | Not enough data | 7.0 (635 reviews) | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.8/10 | 309 |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | 8.2 (54 reviews) | 
| **Context Maintenance Within Sessions** | Not enough data | 8.1 (55 reviews) | 
| **Natural Language Understanding & Intent Inference** | Not enough data | 8.3 (57 reviews) | 

#### Data

| Feature | Confluence | Notion | 
|---|---|---|
| **Reliability** | Not enough data | 8.0 (220 reviews) | 
| **Data Security** | Not enough data | 8.0 (213 reviews) | 

#### Interaction

| Feature | Confluence | Notion | 
|---|---|---|
| **Complex Query Handling** | Not enough data | 7.6 (214 reviews) | 
| **Natural Conversation** | Not enough data | 8.0 (218 reviews) | 
| **Understanding** | Not enough data | 8.1 (219 reviews) | 
| **Context Management** | Not enough data | 8.0 (212 reviews) | 
| **Customizability** | Not enough data | 8.2 (219 reviews) | 

#### Task & Flow Management - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | Not enough data | 7.8 (50 reviews) | 
| **Fallback Responses for Unknown Queries** | Not enough data | 7.7 (51 reviews) | 

#### Learning

| Feature | Confluence | Notion | 
|---|---|---|
| **User Interaction Learning** | Not enough data | 8.0 (211 reviews) | 
| **Error Learning** | Not enough data | 7.3 (206 reviews) | 

#### Deployment & Embedding - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **API Access for Business System Integration** | Not enough data | 7.3 (47 reviews) | 
| **Web Widget & SDK Embedding** | Not enough data | 7.1 (43 reviews) | 

#### Content Generation

| Feature | Confluence | Notion | 
|---|---|---|
| **Creativity** | Not enough data | 7.9 (211 reviews) | 
| **Content Accuracy** | Not enough data | 7.9 (211 reviews) | 

#### Admin & Configuration - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **No-Code Conversation Design** | Not enough data | 7.3 (43 reviews) | 

#### System

| Feature | Confluence | Notion | 
|---|---|---|
| **API Flexibility** | Not enough data | 7.2 (202 reviews) | 
| **Update Frequency and Utility** | Not enough data | 7.8 (207 reviews) | 
| **Cross-Platform Compatibility	** | Not enough data | 7.8 (207 reviews) | 
| **Software Integration** | Not enough data | 7.9 (217 reviews) | 

#### Agentic AI - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (143 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (142 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (142 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (143 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (143 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (140 reviews) | 
| **Decision Making** | Not enough data | 7.5 (146 reviews) | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | 8.0 (44 reviews) | 

#### Reliability & Safety - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Guardrails & Content Controls** | Not enough data | 8.1 (45 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 8.0/10 | 4130 |

#### Grammar

| Feature | Confluence | Notion | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.5 (3463 reviews) | 
| **Tone Check** | Not enough data | 8.3 (3244 reviews) | 
| **Sentence Formatting** | Not enough data | 8.6 (3413 reviews) | 

#### Formatting

| Feature | Confluence | Notion | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 7.1 (2183 reviews) | 
| **Style Editor** | Not enough data | 8.0 (2965 reviews) | 
| **Citation Finder** | Not enough data | 7.0 (2184 reviews) | 

#### Content 

| Feature | Confluence | Notion | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.3 (3054 reviews) | 
| **Content Generation** | Not enough data | 8.4 (3309 reviews) | 
| **Form Generation** | Not enough data | 7.8 (2445 reviews) | 

#### Product Type

| Feature | Confluence | Notion | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.4 (2683 reviews) | 
| **Plugin** | Not enough data | 7.4 (2049 reviews) | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (1077 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (1078 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 1072 |
| **Notion** | 7.8/10 | 5508 |

#### Knowledge Pages

| Feature | Confluence | Notion | 
|---|---|---|
| **Templates** | 8.5 (790 reviews) | 8.3 (3735 reviews) | 
| **In-Content Feedback** | 8.5 (739 reviews) | 8.0 (3043 reviews) | 
| **Versioning and Version History** | 8.8 (795 reviews) | 8.0 (3179 reviews) | 
| **Decision Trees** | 8.3 (658 reviews) | Feature Not Available | 
| **Duplicate Detection** | 7.8 (441 reviews) | 6.8 (2584 reviews) | 
| **Content Editor** | 8.6 (531 reviews) | 8.3 (3430 reviews) | 

#### Knowledge Dissemination

| Feature | Confluence | Notion | 
|---|---|---|
| **Page Analytics** | 8.3 (674 reviews) | Feature Not Available | 
| **Permissions** | 8.6 (783 reviews) | 8.0 (3159 reviews) | 
| **Knowledge Sharing** | 9.2 (886 reviews) | 8.8 (3820 reviews) | 
| **Notifications** | 8.6 (794 reviews) | 7.8 (3409 reviews) | 
| **Advanced Search** | 8.1 (491 reviews) | 8.0 (3214 reviews) | 
| **Browser Extension** | 7.8 (423 reviews) | 7.4 (2812 reviews) | 
| **Organization** | 8.7 (550 reviews) | 8.6 (3770 reviews) | 
| **Other Integrations** | 8.4 (514 reviews) | 7.7 (3008 reviews) | 
| **Knowledge Integrations** | 8.5 (452 reviews) | 7.9 (2907 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Confluence | Notion | 
|---|---|---|
| **Adaptive Learning** | 7.7 (179 reviews) | 7.3 (938 reviews) | 
| **Natural Language Interaction** | 7.6 (180 reviews) | 7.4 (988 reviews) | 
| **Proactive Assistance** | 7.6 (179 reviews) | 7.0 (932 reviews) | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.4/10 | 74 |
| **Notion** | N/A | N/A |

#### Login Options 

| Feature | Confluence | Notion | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.4 (57 reviews) | Not enough data | 
| **Password Saver** | 8.7 (42 reviews) | Not enough data | 

#### Productivity

| Feature | Confluence | Notion | 
|---|---|---|
| **Email Client** | 7.9 (39 reviews) | Not enough data | 
| **Split Screen** | 8.3 (43 reviews) | Not enough data | 
| **Activity Feed** | 8.5 (41 reviews) | Not enough data | 
| **Virtual Assistant** | 8.0 (43 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.3 (43 reviews) | Not enough data | 

#### Customization 

| Feature | Confluence | Notion | 
|---|---|---|
| **Custom Workflows** | 8.3 (45 reviews) | Not enough data | 
| **Multiple Workspaces** | 9.1 (45 reviews) | Not enough data | 
| **Custom Application Integration** | 8.6 (41 reviews) | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (37 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (40 reviews) | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.5/10 | 398 |

#### Compatibility

| Feature | Confluence | Notion | 
|---|---|---|
| **Federated Search** | Not enough data | 7.8 (322 reviews) | 
| **File Types** | Not enough data | 7.8 (320 reviews) | 
| **Global Language Support** | Not enough data | 7.3 (308 reviews) | 

#### Agentic AI - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (173 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (175 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (171 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (168 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (166 reviews) | 
| **Decision Making** | Not enough data | 7.0 (168 reviews) | 

#### Search Queries

| Feature | Confluence | Notion | 
|---|---|---|
| **Typo Tolerance** | Not enough data | 7.7 (320 reviews) | 
| **Faceted Search** | Not enough data | 7.7 (312 reviews) | 
| **Synonyms** | Not enough data | 7.4 (310 reviews) | 
| **Highlighting** | Not enough data | 7.7 (312 reviews) | 
| **Natural Language** | Not enough data | 8.1 (322 reviews) | 

#### AI powered search - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | 7.5 (100 reviews) | 
| **Relevance Tuning** | Not enough data | 7.2 (99 reviews) | 
| **NLP & Semantic search** | Not enough data | 7.1 (99 reviews) | 

#### Functionality

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | 8.0 (317 reviews) | 
| **Search Analytics** | Not enough data | 7.3 (316 reviews) | 
| **Integrations** | Not enough data | 7.6 (322 reviews) | 

#### Compatibility - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **File Types** | Not enough data | 7.6 (104 reviews) | 
| **Federated Search** | Not enough data | 7.5 (102 reviews) | 
| **Global Language Support** | Not enough data | 7.4 (98 reviews) | 

#### Functionality - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | 7.7 (101 reviews) | 
| **Search Analytics** | Not enough data | 7.4 (99 reviews) | 
| **Integrations** | Not enough data | 7.3 (99 reviews) | 

#### Search Queries - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Highlighting** | Not enough data | 7.6 (93 reviews) | 
| **Faceted Search** | Not enough data | 7.5 (95 reviews) | 
| **Typo Tolerance** | Not enough data | 7.7 (97 reviews) | 
| **Synonyms** | Not enough data | 7.6 (95 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.6/10 | 95 |
| **Notion** | N/A | N/A |

#### Automation

| Feature | Confluence | Notion | 
|---|---|---|
| **Workflows** | 8.8 (59 reviews) | Not enough data | 
| **Customization** | 8.8 (58 reviews) | Not enough data | 
| **Data repository** | 8.8 (62 reviews) | Not enough data | 

#### Administration

| Feature | Confluence | Notion | 
|---|---|---|
| **Permissions** | 8.8 (60 reviews) | Not enough data | 
| **Procedures** | 8.6 (56 reviews) | Not enough data | 
| **Remote Work** | 9.2 (55 reviews) | Not enough data | 

#### Project management

| Feature | Confluence | Notion | 
|---|---|---|
| **Task Prioritization** | 9.0 (57 reviews) | Not enough data | 
| **Dependencies** | 8.6 (57 reviews) | Not enough data | 
| **Planning** | 8.9 (58 reviews) | Not enough data | 
| **Views** | 8.7 (58 reviews) | Not enough data | 
| **Scheduling** | 8.6 (54 reviews) | Not enough data | 
| **Critical Path** | 8.0 (53 reviews) | Not enough data | 
| **Dashboards** | 8.6 (59 reviews) | Not enough data | 

#### Workload

| Feature | Confluence | Notion | 
|---|---|---|
| **Resource Allocation** | 8.2 (54 reviews) | Not enough data | 
| **Workspace** | 8.6 (56 reviews) | Not enough data | 
| **Configuration** | 8.8 (57 reviews) | Not enough data | 
| **Insights** | 8.4 (56 reviews) | Not enough data | 

#### Communication & Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Communication Channels** | 8.8 (56 reviews) | Not enough data | 
| **Document Management** | 9.3 (66 reviews) | Not enough data | 
| **Collaboration** | 9.2 (67 reviews) | Not enough data | 

#### Cost Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Project Budgeting** | 8.0 (55 reviews) | Not enough data | 
| **Time & Expense** | 8.1 (54 reviews) | Not enough data | 
| **Profitability** | 8.0 (53 reviews) | Not enough data | 

#### Integration

| Feature | Confluence | Notion | 
|---|---|---|
| **Front Office** | 8.4 (52 reviews) | Not enough data | 
| **Back Office** | 8.2 (55 reviews) | Not enough data | 
| **External data** | 8.2 (54 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | 8.4 (56 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (55 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (50 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (51 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (51 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (51 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 124 |
| **Notion** | N/A | N/A |

#### Communication

| Feature | Confluence | Notion | 
|---|---|---|
| **Chat** | 7.5 (66 reviews) | Not enough data | 
| **Discussions** | 8.7 (69 reviews) | Not enough data | 
| **External** | 8.1 (66 reviews) | Not enough data | 
| **Feedback** | 8.3 (73 reviews) | Not enough data | 
| **Announcements** | 8.5 (69 reviews) | Not enough data | 

#### Content & Documents

| Feature | Confluence | Notion | 
|---|---|---|
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 
| **Notes** | 9.0 (75 reviews) | Not enough data | 
| **Search** | 8.8 (76 reviews) | Not enough data | 
| **Versioning** | 9.0 (75 reviews) | Not enough data | 

#### Controls

| Feature | Confluence | Notion | 
|---|---|---|
| **Custom Views** | 8.4 (65 reviews) | Not enough data | 
| **Followers** | 8.6 (67 reviews) | Not enough data | 
| **User Management** | 8.8 (69 reviews) | Not enough data | 
| **Calendars** | 8.2 (65 reviews) | Not enough data | 
| **Public Sharing** | 8.5 (67 reviews) | Not enough data | 

#### Project Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Task Management** | 8.5 (71 reviews) | Not enough data | 
| **Planning** | 8.7 (68 reviews) | Not enough data | 
| **Visibility** | 9.0 (68 reviews) | Not enough data | 
| **Integration** | 9.2 (74 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Alignment** | 9.0 (68 reviews) | Not enough data | 
| **Accountability** | 8.9 (67 reviews) | Not enough data | 
| **Connectivity** | 8.8 (68 reviews) | Not enough data | 
| **Offline Mode** | 7.5 (66 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | 8.2 (72 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (69 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Multi-step Planning** | 7.6 (63 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (63 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 10.0/10 | 11 |

#### Responses

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | 10.0 (5 reviews) | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Confluence | Notion | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.7 (5 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.4/10 | 213 |
| **Notion** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Confluence | Notion | 
|---|---|---|
| **Search and Indexing** | 8.4 (184 reviews) | Not enough data | 
| **Version Control** | 8.5 (188 reviews) | Not enough data | 
| **Access and Permissions** | 8.5 (187 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | Confluence | Notion | 
|---|---|---|
| **Integrations** | 8.5 (187 reviews) | Not enough data | 
| **Automation** | 8.0 (181 reviews) | Not enough data | 
| **Reporting** | 8.2 (178 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.8/10 | 636 |

#### Agentic AI - Note-Taking Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (485 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Knowledge Base

| Feature | Confluence | Notion | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Confluence | Notion | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Confluence | Notion | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Confluence | Notion | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Confluence (4):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Notion (7):** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Project Management Software](https://www.g2.com/categories/project-management), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Confluence | Notion | 
|---|---|---|
| **Small-Business** | 18.5% | 65.8% | 
| **Mid-Market** | 48.3% | 28.5% | 
| **Enterprise** | 33.3% | 5.7% | 

### By Industry

#### Confluence

- **Computer Software:** 21.0%
- **Information Technology and Services:** 19.5%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.1%

#### Notion

- **Computer Software:** 13.8%
- **Information Technology and Services:** 11.4%
- **Marketing and Advertising:** 7.4%
- **Higher Education:** 6.3%
- **Financial Services:** 4.7%
- **Education Management:** 3.0%
- **Design:** 2.8%
- **Health, Wellness and Fitness:** 2.2%
- **Consulting:** 2.1%
- **Hospital & Health Care:** 1.6%
- **Other:** 44.7%

---
## Alternatives

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (38794 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.7/5 stars (11926 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4525 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (606 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (509 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15282 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13555 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2313 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)

### Alternatives to Notion

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.7/5 stars (11926 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2313 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13555 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (491 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (38794 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15282 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7708 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3259 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (272 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (662 reviews)

---
## Top Discussions

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

### Notion

- Title: [Are there any tool we can integrate into notion for using AI](https://www.g2.com/discussions/are-there-any-tool-we-can-integrate-into-notion-for-using-ai) — 2 comments, 1 upvote
  > **Top comment:** "Notion AI: Built-in generative AI inside Notion for drafting content, summarizing pages, brainstorming, rewriting text, and autofilling databases. Works..."
- Title: [can i us Notion (basic) for multi-user use](https://www.g2.com/discussions/can-i-us-notion-basic-for-multi-user-use) — 2 comments, 1 upvote
  > **Top comment:** "Yes, just add them as guests"
- Title: [When would you start with the NPO/NGO discount plan?](https://www.g2.com/discussions/when-would-you-start-with-the-npo-ngo-discount-plan) — 2 comments, 1 upvote
  > **Top comment:** "I am a student , and notion is free for every students"
- Title: [How do I script Notion?](https://www.g2.com/discussions/how-do-i-script-notion) — 2 comments, 1 upvote
  > **Top comment:** "Use make.com"
- Title: [How likely are you to hire an implementation consultant for Notion?](https://www.g2.com/discussions/30534-how-likely-are-you-to-hire-an-implementation-consultant-for-notion) — 2 comments, 2 upvotes
  > **Top comment:** "10/10, they make the whole difference (the potential is huge)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/confluence-vs-notion)