--- title: Confluence Reviews meta_title: 'Confluence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4363 reviews by the users' company size, role or industry to find out how Confluence works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 4363 scale: '5' date_modified: '2026-07-12' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Confluence Reviews **Vendor:** Atlassian **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 4.1/5.0 **Total Reviews:** 4,363 ## About Confluence Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward. ## Confluence Pros & Cons **What users like:** - Users praise Confluence for its **ease of use** , simplifying document management and enhancing productivity through centralized access. (299 reviews) - Users value Confluence for its **exceptional team collaboration** features, enhancing productivity and streamlining communication effectively. (212 reviews) - Users love the **clean and user-friendly organization** of Confluence, enhancing collaboration and document management effortlessly. (159 reviews) - Users appreciate the **seamless integrations** in Confluence, which enhance collaboration and simplify project management effectively. (155 reviews) - Users value the **collaboration efficiency** in Confluence, facilitating seamless interaction and document sharing across teams. (146 reviews) - Users appreciate the **easy integrations** of Confluence, enabling effortless collaboration and documentation with other tools. (128 reviews) - Centralization (92 reviews) - Templates (85 reviews) - Users appreciate the **ease of creating templates and integrations** in Confluence, enhancing productivity and collaboration. (79 reviews) - Helpful (75 reviews) **What users dislike:** - Users find the **navigation and search functionality not intuitive** , leading to frustration when managing large content collections. (84 reviews) - Users often experience **slow performance** with Confluence, particularly when dealing with large content and complex navigation. (83 reviews) - Users experience **page management challenges** , such as slow loading times and difficulty maintaining organized content. (71 reviews) - Users often face a **steep learning curve** with Confluence's advanced features and query language, which can hinder productivity. (64 reviews) - Users find **Confluence complex** due to its challenging permission sharing and document management features that confuse new users. (59 reviews) - Users experience **slow loading** times in Confluence, especially with large documents and multiple links on pages. (59 reviews) - Users often face **formatting issues** , as advanced controls and interface complexity hinder usability and collaboration. (54 reviews) - Poor Interface Design (51 reviews) - Users face **search limitations** in Confluence, struggling with slow performance and difficulty accessing knowledge base content. (51 reviews) - Performance Issues (49 reviews) ## Confluence Reviews ### 1. Leverage your technical skills and knowledge with Confluence's advanced features. **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher T. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Confluence?** Confluence is virtual work software that offers the best digital tools and features to leverage all your technical skills and knowledge, facilitating process automation and collaboration with each of the users of its virtual services. In addition, I can also say that Confluence is a very useful software for tracking and viewing all your professional tasks and projects, allowing you to manage and modify them from the comfort of the devices of your choice. **What do you dislike about Confluence?** I have nothing negative or unfavorable to say about Confluence's technical capabilities and resources, I am satisfied with my current experience because it has been efficient and productive. **What problems is Confluence solving and how is that benefiting you?** Using Confluence's digital features and tools has allowed me to improve the management and visualization of all my professional projects and tasks, making it easier to control my daily activities and allowing me to collaborate positively with my organization's business objectives. ### 2. Excellent Centralized Documentation with Strong Jira Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Confluence?** Honestly for us it comes down to actually being able to find things. Before we had documentation scattered across shared drives, Word docs, random emails, and half the time the person who wrote something had left and taken the knowledge with them. Having it all in Confluence with proper spaces per team and nested pages means you can actually navigate to what you need without asking three people first. The hierarchy takes a bit of thought to set up properly but once it is done it genuinely works. The image support is a big one for technical documentation. Dropping screenshots straight into a runbook and annotating them takes seconds and the end result is something people will actually read and follow. We use it heavily for step by step process guides and honestly the visual element is what makes them usable rather than just a wall of text nobody bothers with. You can embed videos and external content into pages too which we use for training material, keeping everything in one place rather than linking out to ten different locations. Being able to link between pages is something that sounds minor but makes a real difference in practice. Cross referencing related runbooks, pointing from a process page to the relevant policy, or linking a troubleshooting guide back to the original incident that prompted it means the documentation hangs together rather than being a load of isolated pages with no connection between them. When you are mid incident and need to move between related docs quickly that structure really pays off. We had a situation where a network issue came up out of hours and the on call engineer was able to work through it almost entirely from the runbook without having to ring anyone, that kind of thing would not have been possible before. The Jira integration is probably what seals it for us. Live Jira issue lists embedded in pages, pages linked directly to epics and tickets, when someone picks up a piece of work the context is just there attached to it. Not having to flick between tabs hunting for background information saves more time than you would think, especially across a busy sprint where there is a lot moving at once. Our team uses it to keep infrastructure change documentation tied directly to the relevant Jira tickets so there is a clear audit trail without any extra effort. UI is clean and the editor does what you expect it to. Tables work properly, formatting is not a fight, and the template library for things like incident reports, meeting notes and project plans means you are not starting from a blank page every time. The inline comments on pages are genuinely useful too, team members can flag something or ask a question directly on the relevant section rather than sending a vague message saying "that thing in the doc." New starters tend to get comfortable with it pretty quickly, most people are navigating around it confidently within the first week without needing much hand holding. Macros are worth mentioning as well. The table of contents macro on longer pages, status labels, expand sections for hiding detail that not everyone needs, they all add up to pages that are actually well structured and easy to read. We use the status labels on runbooks to mark whether they are up to date, in review or outdated, which sounds like a small thing but when you are managing a large number of docs it keeps things from going stale without anyone noticing. The expand macro is particularly useful for things like long troubleshooting steps where you only want to show the relevant section rather than dumping everything on screen at once. We also use Confluence for onboarding documentation and it has made a noticeable difference there. New starters get a space with everything they need, environment access guides, team processes, architecture overviews, tooling setup steps, all written up and maintained in one place. Previously that was either a verbal handover or a rough email chain, neither of which is reliable. Having it written down properly means the information is consistent regardless of who is doing the onboarding and nothing gets missed because someone forgot to mention it. For a team already running on Jira the cost is a straightforward conversation internally because it is included in the same Atlassian plan. There is no separate licence to justify, it is just there. Getting set up is fairly painless, the templates get you to something useful on day one and Atlassian's own documentation covers most configuration questions in enough detail that you rarely need to raise a support ticket. The community forums are active too, if you do run into something specific someone has usually already asked about it. The AI summarisation for long pages has saved me a few minutes here and there when picking up a document someone else wrote, getting the gist of a lengthy page without reading the whole thing first is a small but genuinely useful addition, and the draft generation is handy when you need to write something up quickly and just want a starting structure to work from rather than staring at an empty page. **What do you dislike about Confluence?** The editor is probably my biggest frustration day to day. The newer editor is better than it used to be but it still catches you out, particularly when you are pasting content in from somewhere else. Formatting goes all over the place and you end up spending ten minutes fixing spacing and font sizes rather than actually writing anything useful. It is the kind of thing that should just work and mostly does not. Search is inconsistent. When it works it is fine but if a page is not titled clearly or the content is a bit vague it struggles. We have had situations where someone has spent ages trying to find a document through search, given up, and asked someone directly, only to find the page was there the whole time just not surfacing properly. For a tool that is entirely built around storing and retrieving information the search really should be more reliable than it is. Page organisation can become a real problem over time if nobody is actively maintaining it. It is very easy for spaces to get cluttered, old pages get buried, duplicate content builds up, and without someone taking ownership of keeping things tidy it starts to feel like the same shared drive mess you moved away from. There is no built in way to enforce structure or flag stale content automatically, it all relies on people being disciplined about it which in a busy team does not always happen. Permissions can get complicated in larger setups. Controlling who can view and edit across multiple spaces is not always intuitive and getting it wrong causes headaches. We had an issue where a space that should have been restricted was accessible to a wider group than intended and it took a while to unpick. Not a huge deal but the permissions model could be clearer. The mobile experience is not great if you need to do anything beyond reading. Editing or creating pages on your phone is clunky enough that you just do not bother, which is fine most of the time but occasionally frustrating when you are away from your desk and need to update something quickly. Performance can drag on pages that are heavy with macros or embedded Jira content. Nothing that makes it unusable but you notice it, especially if you have a page pulling in a large Jira board or a lot of dynamic content at once. It is one of those things that is easy to overlook when you are setting a page up but becomes annoying when you are opening it ten times a day. The version history is there but not as useful as it could be. You can see previous versions and restore them but comparing changes between versions is not particularly clear, it does not make it immediately obvious what changed and where which makes reviewing edits more effort than it should be. For a team environment where multiple people are editing the same pages regularly a clearer diff view would be a genuinely useful improvement. Pricing at higher tiers starts to feel like it adds up depending on how many users you have. The free and standard plans are reasonable but once you are scaling up the per user cost becomes a conversation, especially for larger teams where not everyone is a heavy user but still needs access. **What problems is Confluence solving and how is that benefiting you?** The biggest problem it solved for us was knowledge living in people's heads or in places nobody could find. Runbooks written in Word files saved to a shared drive nobody maintained, processes explained verbally during onboarding and never written down, engineers leaving and taking years of context with them. Confluence gave us a proper place to put all of that and actually keep it organised rather than hoping the right person was available when something went wrong. The impact on incidents has been the most noticeable improvement day to day. When something breaks you need information fast and you need it to be accurate. Having runbooks that are linked, structured and actually up to date means engineers can work through an issue without ringing someone at an awkward hour to ask how something works. That has genuinely happened and it is the kind of thing that makes you glad you put the effort into documenting things properly in the first place. Before Confluence that same situation would have meant someone getting a phone call at 11pm because the knowledge was not written down anywhere. Onboarding honestly is where it has made the biggest difference for us. New starters used to get a verbal walkthrough from whoever had time, which was inconsistent and took up a chunk of the team's day every time someone new joined. Now there is a proper space with environment guides, tooling setup steps, architecture overviews and team processes all written up and maintained. Same information every time, nothing missed because someone forgot to mention it, and the team is not spending half a week repeating themselves every few months. New starters are getting up to speed noticeably faster because the information is just there and accessible rather than drip fed through conversations. The Jira integration has tidied up how we track work too. Change documentation and technical notes sit directly against the relevant Jira tickets so when you pick up someone else's work mid sprint the context is just there attached to it. Less back and forth, clearer audit trail, and you are not chasing people to find out what decisions were made or why something was done a certain way. For infrastructure work especially where changes need to be documented anyway it has made that process a lot less painful. Having a single searchable place for architecture documentation has been useful as well. Diagrams, environment specs, network layouts, third party integration details, it is all in one space rather than buried across email threads and old tickets. When something needs to change or you are onboarding a new tool it is much easier to understand what already exists and how things connect together. It is an ongoing effort to keep everything maintained and there are pages that slip through the cracks and go stale, that is just reality in a busy team. But the foundation is there and people actually use it, which is more than could be said before. The fact that it has become the first place people go when they need information rather than asking someone directly is probably the best measure of whether it is working. ### 3. Comprehensive Tool for Project Management and Documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Confluence?** Revised Version: Confluence Professional Highlights "I rely on Confluence as our primary Single Source of Truth (SSoT), streamlining everything from technical documentation to complex process management. What truly sets it apart for me are the specific features that reduce administrative overhead: • Dynamic Live Artifacts: Using Jira Report macros and Live Tables, I can provide real-time project updates during meetings. This eliminates the need to manually toggle between spreadsheets, as any status change in Jira reflects instantly on the Confluence page. • Version Control & History: The Page History and Diff Tracking features are vital for our sprints. They ensure the team always works from the most current requirements while providing a transparent audit trail of every change made during the development cycle. • Automated Meeting Lifecycle: I leverage the Meeting Notes blueprint and Task Report macros to manage our Scrum ceremonies and CX reviews. By capturing action items directly within the notes using the Action Item component, I can automate the tracking of deliverables across different workstreams, ensuring nothing slips through the cracks. • Collaborative Canvas: The real-time co-editing and Inline Comments allow for asynchronous feedback, which has significantly accelerated our sign-off process for project charters and process maps." **What do you dislike about Confluence?** 1. Optimize Template Usability Templates are only effective if people actually use them. To make them "easy to create" and even easier to fill out, focus on these UI/UX elements: • Instructional Placeholder Text: Instead of leaving a section blank, use the Placeholder Text feature. It provides grayed-out hints (e.g., "Describe the 'Why' behind this feature here...") that disappear as soon as the user starts typing. • Variable Prompts: Use Template Variables. When a user creates a page from your template, Confluence will prompt them to fill out specific fields (like "Project Name" or "Version Number") first, then automatically inject that data throughout the page. • The "Create from Template" Button: Don't make users hunt through the "Create" menu. Place a Create from Template Macro directly on your team's homepage. This allows a one-click generation of a specific document type (like a "Weekly Sync" or "Bug Report"). 2. Leverage "Page Properties" for Reporting Flexibility comes from being able to see data in multiple ways without manual updates. • The Page Properties Macro: Wrap your key metadata (Status, Owner, Due Date) in this macro. • The Page Properties Report: On a high-level "Dashboard" page, use this macro to pull data from all your sub-pages automatically. If you change a status on an individual project page, the master dashboard updates itself instantly. 3. Improve Visual Navigation A common complaint is that Confluence feels "cluttered." You can fix this with layout macros: • Expand Macro: Use this to hide technical details or long lists that aren't needed by every reader. It keeps pages clean while keeping information accessible. • Layout Columns & Sections: Stop using full-width text. Use the Page Layout tool to create a sidebar for a Table of Contents and a main section for content. • Status Macro: Use the colorful status lozenges (e.g., [IN PROGRESS], [BLOCKED]) consistently. They are much easier to scan than plain text. 4. Structure for Long-Term Scalability • Standardized Space Shortcuts: Customize the sidebar for every space. Pin the most important pages (like the Roadmap or Onboarding Guide) so users don't have to navigate the page tree. • Automatic Labeling: Ensure your templates have pre-defined labels. This ensures that any page created from that template is automatically categorized for search and reporting macros. **What problems is Confluence solving and how is that benefiting you?** Information Silos: In many teams, critical data is trapped in private emails, Slack threads, or personal local folders. Confluence solves this by providing a Single Source of Truth (SSoT) accessible to everyone. • Knowledge Attrition: When a team member leaves, their "brain power" often goes with them. Confluence captures institutional knowledge in a searchable format, making onboarding 50% faster. • Version Confusion: It eliminates the nightmare of having multiple files • Context Switching: Because it integrates deeply with Jira, you don't have to leave your documentation to see the status of a development task. 2. Enhanced Professional Statement "I use Confluence as a dynamic knowledge ecosystem rather than just a static wiki. It acts as our team’s 'digital brain,' solving several operational hurdles: • Real-Time Data Integration: Using Live Artifacts and Jira Macros, I can showcase live project health during meetings. This eliminates the need for manual status updates, ensuring that stakeholders always see real-time data without me having to edit multiple spreadsheets. • Ironclad Version Control: The Page History feature is essential for our Sprints. It allows us to audit every requirement change and revert to previous iterations if needed, ensuring we never lose project context during rapid development cycles. • Automated Meeting Lifecycle: The Minutes Capturing functionality, combined with Task Report Macros, ensures that action items from Scrum calls and CX reviews don't just sit in a document—they are automatically tracked and surfaced on our team dashboard. • Asynchronous Collaboration: Features like Inline Comments and @mentions reduce the need for 'update meetings' by allowing us to finalize decisions and provide feedback directly within the document, significantly speeding up our approval workflows." ### 4. Centralized Knowledge Management with Deep Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Sarfraz N. | Product Executive in Residence, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Confluence?** I like that enterprise users primarily leverage Confluence as a centralized Single Source of Truth, which breaks down information silos. I appreciate the deep integrations with project management tools like JIRA, Asana, and Miro that enable seamless workflow execution. I find the structured knowledge management with its hierarchical system of Spaces and Pages beneficial. The access and authentication features are also quite strong. I enjoy the template library and the real-time asynchronous collaboration capability, as templates are critical for maintaining standardization and consistency in document structure and workflow management. As an large Enterprise customer for the Atlassian suite of products, the pricing was very attractive and the support for onboarding as well. **What do you dislike about Confluence?** A few areas include performance and technical latency, editing and formatting and customization limitations. There is room to further optimize access permissions and governance. Also, retrieval features can be further improved. Customization refers to brand-specific page construction, custom formatting, improved layouts, and HTML template improvements. Confluence operates in a very crowded space with newer enterprise products like Glean. **What problems is Confluence solving and how is that benefiting you?** Confluence serves as a datastore, knowledge base, and collaboration platform. It centralizes our documentation, breaks down information silos, integrates with JIRA and Asana for seamless workflow, and maintains consistency with a template library. ### 5. Confluence: A Great Single Source of Truth for Agile Project Docs **Rating:** 4.5/5.0 stars **Reviewed by:** khevana P. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Confluence?** Great for SMB.Confluence is a great tool for managing project work alongside documentation, in a way that aligns well with Agile needs. It integrates smoothly with other systems, which makes it easy to add links and supporting docs and maintain a single source of truth. Atlassian provides a strong product for keeping documentation up to date while staying ahead of the curve. It’s also easy to adopt for both technical and non-technical teams. It is a perfect tool for medium to enterprise level business. **What do you dislike about Confluence?** Nothing specific that I dont like, apart from sometimes it gets too technical for the end user. **What problems is Confluence solving and how is that benefiting you?** Document management, version control, project management, Integrations keeping everything as single version and source of truth while working with multi regional teams and different timezones ### 6. Powerful Documentation Hub with Jira Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Soni B. | Senior Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Confluence?** Confluence provides a user-friendly platform for creating and managing documentation, knowledge bases, and project information. Its integration with Jira, strong search capabilities, collaboration features, and AI-assisted content creation improve productivity, communication, and overall team efficiency. **What do you dislike about Confluence?** Confluence can become difficult to manage as documentation grows, and performance may occasionally slow with large workspaces. Pricing can be a consideration for larger teams, and new users may require some onboarding to fully utilize advanced features. AI-assisted content is helpful but still benefits from human review and validation. **What problems is Confluence solving and how is that benefiting you?** Confluence helps centralize documentation and knowledge sharing, eliminating information silos and reducing time spent searching for project details. It improves collaboration, supports project tracking through Jira integration, and helps teams work more efficiently with organized and easily accessible information. ### 7. Efficient Knowledge Management with Easy Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Yannick K. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Confluence?** I use Confluence as a knowledge base and a document management piece of software. I also appreciate being able to store our templates and track ongoing changes from different teams while keeping an archive of them. It's an easy way of tracking certain projects and certain configurations, which allows other teams to plug into it and take the information as well. This helps since things can easily get lost. Confluence provides one central software where everyone can check in and fill their own spaces with useful information. The initial setup was very easy, and we had great support from Atlassian. **What do you dislike about Confluence?** The only things that could be improved is maybe some of the apps and the paid apps and integrations, however easy enough. **What problems is Confluence solving and how is that benefiting you?** I use Confluence as a knowledge base and document management system, storing templates and tracking changes. It helps by being an easy way to track projects and configurations while allowing team collaboration in one central space. ### 8. Confluence Makes Our Knowledge Base Easy to Structure and Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Confluence?** Confluence allows us to structure our knowledge base and reference data in an easy to navigate hierarchical way, and supports a good variety of page layouts and formatting. Integration with JIRA adds a layer of value to both products by linking development items back to project specifications , reuirements and background materials. **What do you dislike about Confluence?** The search function is powerful but can return results that are less relevant if you're not careful with filters and operators. The page formatting can deliver good readable results but can be a bit fiddly. Linking out to a spreadsheet is sometimes still required when there's a need to clearly represent complex sets of data. **What problems is Confluence solving and how is that benefiting you?** Confluence provides a single reference point for accessing project and process documentation, work-in-progress specifications, and a historical record of completed work. It’s very useful for coordinating cross-functional teams operating across different locations and time zones. We’re also starting to use Confluence as source material for AI learning and knowledge base tools. ### 9. Versatile and Intuitive Collaboration Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Tomislav T. | Atlassian Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Confluence?** I appreciate that Confluence is integrated with Jira, making it a seamless tool for my work. It's easy to use with a neat editor that fits my needs. Being cloud-based, I can access it from anywhere. The new features, like databases and whiteboards, are really powerful and useful. Databases have replaced long tables on pages and are easy to embed and perform simple calculations within a page. Whiteboards allow us to switch from physical drawing to digital, and they come with useful templates like the 4L retrospective play. Additionally, if AI is enabled, the 'Create with Rovo' feature is a game-changer. Setting up Confluence was quite easy, as it's not complex yet provides a lot of options suitable for most organizations. **What do you dislike about Confluence?** Some things and features are locked behind specific paid plans. It's mainly hard to manage documentation (keep it up to date and so on), but that's more up to people/users than up to the tool itself. **What problems is Confluence solving and how is that benefiting you?** Confluence solves integration with Jira, is easy to use, and offers cloud access. Its whiteboards eliminate the need for physical boards, and databases replace long tables, allowing for embedding and simple calculations. ### 10. Centralizes Knowledge, Boosts Team Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Confluence?** I love how Confluence serves as a true single source of truth for my team. Instead of digging through emails, Slack threads, random docs, and outdated files, everything lives in one structured place. This means less time searching, fewer mistakes from outdated info, and everyone aligned on the same version of things. Confluence centralizes all of our information into one structured, searchable workspace, making sure people aren’t hunting for information. The ability to document decisions once, with context, rationale, and links, ensures that they are permanently available. This feature means that later, instead of re-debating or guessing, anyone can go back and see why something was done. It stops duplication of work because a well-organized Confluence space makes past work easy to find, so I can build on it instead of starting from scratch. It's also pretty easy to get started, though it can get complex depending on how far you dive in. **What do you dislike about Confluence?** Performance can lag. Large pages (especially with lots of tables, embeds, or macros) can get slow. Editing and loading isn’t always smooth, which can frustrate teams using it daily. It's also not ideal for quick notes. **What problems is Confluence solving and how is that benefiting you?** Confluence centralizes all our docs into one structured, searchable workspace, reducing the time spent hunting for information. It serves as a single source of truth, ensuring everyone is aligned and minimizing mistakes from outdated info. It also stops duplicating work by organizing past projects. ### 11. Easy-to-Share Project Documentation with a Clear Hierarchical Structure **Rating:** 5.0/5.0 stars **Reviewed by:** mani s. | data engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Confluence?** Our company uses Confluence for the POC phase of every project. It’s easy for new users to understand the project, and we share the documentation we create as wiki pages that can be sent to the client. The best thing is that you can also maintain a hierarchical folder structure. **What do you dislike about Confluence?** Not much, but one downside is that you can’t sort the wiki pages directly in the interface. To sort them, you have to go to a different section, which makes the process less convenient. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the documentation problem for our company projects and POC. It addresses documentation needs across our organisation, and that’s mainly what we use it for. ### 12. Centralized Management with Easy Integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Kate D. | Enablement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Confluence?** I like how easy it is to edit or update different pages in Confluence. I enjoy how easy it is to link out or embed Google Docs into it, allowing the content to always stay updated, and we don't have to update in multiple places. **What do you dislike about Confluence?** I think the accuracy and how long content stays accurate for could be updated in terms of authors getting pings every couple of months or a certain time to make sure the content is accurate. **What problems is Confluence solving and how is that benefiting you?** Confluence provides a centralized place for finding information and linking departments, making it easy to edit and update pages. Embedding Google Docs ensures content stays updated, eliminating the need to update in multiple places. ### 13. Confluence Keeps All Our Technical Documentation in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Erika M. | Senior Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Confluence?** Confluence is the single place to find all of the technical documentation across all of the teams. I love that you can set up different spaces for different topics and calendars for different teams. The integration with JIRA is essential and keeps us organized across our different projects. **What do you dislike about Confluence?** There is so much in Confluence that sometimes it's hard to keep things up to date or remember to update docs when things change. **What problems is Confluence solving and how is that benefiting you?** It is the one place where we can go to find all of the technical documentation that we have across our division as well as project requirements and decision trees to understand why a specific path was taken. ### 14. Excellent for Collaboration and Organization, But Editor Can Be Slow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about Confluence?** What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep everything neatly categorized, so information is easy to find later. I also like the collaborative features — multiple team members can edit, comment, or add notes in real time, which saves a lot of back-and-forth over email. The integration with Jira is another plus, since it connects project updates directly with the related documentation. **What do you dislike about Confluence?** One thing I dislike about Confluence is that sometimes the editor can be a bit slow or buggy, especially when working with large pages or multiple tables. Formatting doesn’t always stay consistent, and aligning images or tables can take extra effort. Also, the search feature could be more intuitive — it doesn’t always return the most relevant results when there’s a lot of documentation in the space. **What problems is Confluence solving and how is that benefiting you?** Confluence helps centralize all our project documentation in one place, which makes it much easier for the team to access and update information.With Confluence, everything from design discussions to release notes stays organized and traceable. It also helps new team members quickly get up to speed, since all project details and decisions are documented in one location. ### 15. Makes Daily Clinic Work and Content Planning Much More Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Confluence?** Confluence is helping me keep my daily work more organized and easy to manage. I can write things clearly and come back to them anytime when I am busy with clinic work. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content. I use Confluence to keep follow-up notes, care plans, weekly tasks, and content ideas in one place so that nothing gets missed during routine work. Confluence is simple to use and I did not feel confused while creating my first pages. Creating a space for clinic work was easy, and I could quickly add pages for follow-ups, care notes, and planning. The editor is clean and writing feels natural, like using a normal document but more organized. I use pages to maintain weekly follow-ups for patients, track what changes were made in care plans, and note down points that need review in the next visit. This helps me avoid writing the same things again and again in different files. I can open the same page and update it when there is a new update in the plan or routine. Templates are useful when I want to write similar notes every week. It saves time and keeps the format consistent for follow-ups and care notes. Mentions help when I want to mark something important for later review. Customer care is responsive at solve issue when needed. I also like that I can keep all related information in one place instead of using separate notebooks or documents. Linking related pages helps me connect follow-up notes with care instructions and planning notes, so I get a full picture quickly. There are enough features for my kind of work like pages, simple organization of content, search to find old notes, and clean layout to read past updates. It feels smooth to move between pages and update small details without any hassle. Overall, Confluence is helping me keep clinic follow-ups, care notes, and content planning more structured. It saves time, reduces confusion, and gives me a clear place to manage routine work in a simple and practical way. **What do you dislike about Confluence?** Sometimes when I am editing a page and adding multiple notes, the cursor placement feels a little slow. If I open many pages at the same time, switching between them can feel slightly heavy on the browser. The first-time setup of spaces and permissions took a little time to understand. I also wish there was a simpler way to quickly duplicate a full page structure for routine notes. **What problems is Confluence solving and how is that benefiting you?** Confluence is solving the problem of scattered notes and unorganized information in my daily clinic work and content planning. Earlier, follow-up notes, care instructions, weekly plans, and content ideas were spread across different files, notebooks, and apps. Because of this, it was easy to forget small details or spend extra time searching for past notes. With Confluence, I can keep everything in one place in a clear and organized way. I create pages for weekly follow-ups, care notes, and routine clinic tasks. This helps me quickly check what was discussed in the last follow-up and what needs to be reviewed next time. It saves time during busy clinic hours because I do not have to search through multiple files. Confluence also helps me keep my work consistent. I can use similar page formats for routine follow-ups and care notes, which makes my documentation more clear and easy to read later. When there is any change in a care plan, I can update the same page instead of creating new files again and again. For content work, Confluence helps me keep content ideas, outlines, and notes in one place. I can plan health education topics, write key points, and update them over time. This helps me stay organized and avoid repeating work. Overall, Confluence helps me bring structure to daily work, reduces confusion, and makes it easier to manage clinic notes and content planning in a simple and reliable way. ### 16. A Must-Have for Collaborative Knowledge Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan H. | Creative Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Confluence?** I use Confluence as a single source of truth for all company-related information, product guides, team overviews, project roadmaps, project and team planners, and the company wiki. I appreciate Confluence for providing a central location not only to store shareable information but also to easily create this information using an easy-to-use page builder. I love that Confluence can be accessed by the entire company, so everyone can collaborate and share relevant and sometimes critical information. **What do you dislike about Confluence?** I love Confluence so far but if I had to say something it would be that I'd like more options in the page builder to be able to enhance shared information. I need to be able to add more fonts, styles, and colors to text and text blocks. Confluence as a whole product does require some time to be invested in learning the product before jumping straight in, although once you master the basics, you are on the path to success. **What problems is Confluence solving and how is that benefiting you?** I use Confluence as a single source of truth for company information. It provides a central location to store and share information, and an easy-to-use platform for creating content. I love that it's accessible company-wide for collaboration. ### 17. Confluence, the best software to boost your work progress in collaboration with your team. **Rating:** 5.0/5.0 stars **Reviewed by:** Curtis C. | Digital Security Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Confluence?** Confluence is excellent teamwork software that offers the best technical performance tools to boost your work progress and create the digital space you need to collaborate with every member of your organization. In addition, Confluence stands out because it facilitates real time synchronization of all your work processes, making it easy to view and manage your work activities from your preferred devices. **What do you dislike about Confluence?** As a Confluence user I can say that it is high quality business software, with no flaws in the functioning of its digital resources and great performance in each of its digital capabilities. **What problems is Confluence solving and how is that benefiting you?** Confluence's digital features and capabilities have allowed me to drive the progress of my work activities and operations in a professional and efficient manner, improving control of my work projects and strengthening business collaboration and communication with my entire work department. ### 18. Confluence: Elevating Document Creation and Team Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Dawid W. | Country Manager | Product & Marketing | International, Staffing and Recruiting, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Confluence?** I really like how Confluence is great for documents and collaboration between teams, much better than Google Docs or any other tool we've used before. The documents look more professional and are easily scannable. I enjoy the AI integration, which helps us save time and come up with new templates and premade documents that we just tweak instead of starting from scratch. I love the integration with other tools we use, like Jira and Loom. Jira integration is immensely useful for project management tasks and making Jira tickets visible in Confluence documents. Embedding Loom is easy and useful for quickly sharing updates, which a lot of our team leaders use. Confluence is fairly intuitive, requiring minimal setup, and admins are helpful in troubleshooting and teaching features. **What do you dislike about Confluence?** Adding more visual elements a bit easier. Being more creative with text fields, with tables, with dynamic objects, or even background colors on the documents to make them stand out even more, rather than all looking kind of a little bit similar after using the product for quite a long time. **What problems is Confluence solving and how is that benefiting you?** I use Confluence for document creation and team collaboration. It makes documents look more professional and scannable compared to Google Docs, and it's great for brainstorming. ### 19. Centralized Knowledge and Smooth Integration with Confluence **Rating:** 4.5/5.0 stars **Reviewed by:** Ganesh G. | Senior Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Confluence?** I have been using Confluence at work for the past couple of years now and honestly it's become one of those tools which you love. All our 'how we do things' pages live here, including onboarding docs, process flows, meeting notes, etc. Confluence makes it easy because it's all central, in one place, and everyone knows about it. I like its template, macros, table of contents, and Jira integrations. Its search feature is great, and versioning and permissions make it even nicer. Templates help in ease of starting and organizing, and macros make it easier to integrate knowledge across the pages. And, table of contents, they make me happy - I like knowing beforehand what territory I am about to enter. The initial setup of Confluence was easy and smooth. **What do you dislike about Confluence?** The editor could be improved - it feels clunky sometimes and the software is a little bit pricier. In the older versions, the editor was simple and smoother, though it missed a few features. The new editor has all those features, but it feels rough while using. **What problems is Confluence solving and how is that benefiting you?** Confluence centralizes our documentation, making it easy to access onboarding docs, process flows, and notes. Templates and macros help organize and integrate information efficiently. Its search and versioning features are great for quick information retrieval. ### 20. Confluence is a good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Application Support Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Confluence?** I’ve used Confluence for over five years, and one of the things I’ve consistently appreciated is how well it functions as a structured and scalable knowledge base platform. Confluence makes it easy to organize information in a logical, hierarchical way. You can create spaces, parent pages, and nested subpages, which allows your documentation to grow without becoming chaotic. This structure is especially valuable when your knowledge base expands over time, instead of scattering information across different tools or folders, everything lives in one organized system. Another strength of Confluence is how it enables you to publish well-structured articles that surface key details quickly. You can format content clearly using headings, tables, expandable sections, and embedded media. This makes it easier for readers to scan and immediately locate the information they need. Instead of digging through long documents, users can navigate efficiently and get to the exact data point or process step they’re looking for. **What do you dislike about Confluence?** Confluence was ultimately a perfect fit for what we needed in a knowledge base tool. When we evaluated different platforms, we were not just looking for a place to store information. We needed a system that could structure, scale, and support how our team actually works. After reviewing our options, Confluence was the unanimous choice. One of the main reasons was its strong organizational framework. Confluence allows us to create structured spaces with parent and child pages, making it easy to categorize and manage documentation as it grows. This ensures our knowledge base remains clean, searchable, and easy to navigate over time. We also valued how clearly we can publish content. With headings, tables, expandable sections, labels, and embedded links, we can present information in a way that allows users to quickly find the details they need. The ability to link and tag related pages keeps information connected and reduces duplication. Most importantly, the team felt confident using it. A knowledge base tool is only effective if it is consistently adopted, and Confluence aligned well with our workflow. It provides a structured, centralized system for documenting SOPs, project details, and reference materials in a way that supports both our current operations and future growth. **What problems is Confluence solving and how is that benefiting you?** It is giving us quick access to our KB articles and navigate with ease as our office needs fast paced tools that can be navigated on an efficiet matter and confluence gave that capability for us. ### 21. Confluence: a fantastic system for business work and collaboration. **Rating:** 5.0/5.0 stars **Reviewed by:** Namir A. | Editor and Publicist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Confluence?** Confluence is a fantastic business work system that offers digital automation tools that facilitate the execution of your virtual work processes, enabling business communication and collaboration at all times. In addition, Confluence offers interactive and advanced resources that allow you to combine your main work systems without any problems, facilitating the execution of your work processes and improving the final quality of all your business projects. **What do you dislike about Confluence?** I have nothing bad to say about Confluence's digital features and resources, I think it is an excellent system that stands out for its performance and ease of implementation. **What problems is Confluence solving and how is that benefiting you?** Thanks to the frequent use of Confluence's digital features, I have managed to improve the execution of all my work processes within a secure and professional virtual environment, maintaining a high performance channel of communication and business collaboration. ### 22. Clean, Pleasing UI with Handy Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol M. | Cloud Developer, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Confluence?** I really like the UI and the colours which have been used, the UI is very clean and tools are very handy which makes it really pleasing to use **What do you dislike about Confluence?** I think how it tracks the version history can be updated or made better, currently its very cumbersome to interact with it. **What problems is Confluence solving and how is that benefiting you?** It helps us get a very performant and doc hub to compile our documents and acts as a single source of truth for our team. We have never faced anytime downtime and its integrations with slack and sharepoint ### 23. Centralized Documentation Simplified **Rating:** 4.0/5.0 stars **Reviewed by:** Sravya A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Confluence?** I like using Confluence as a centralized documentation and collaboration tool. It makes it easy for my team to create, organize, and maintain project documentation like technical designs, requirements, meeting notes, SOPs, and knowledge base articles. The ease of creating, organizing, and maintaining documentation in a structured way is what I like most about it. The rich text editor, templates, and macros simplify documenting complex information clearly without much formatting effort. Real-time collaboration features, such as inline comments and mentions, make team discussions transparent and efficient. The integration with Jira is a big advantage since it links documentation directly to tasks and tickets, keeping work and context connected. I find Confluence's advanced search and page hierarchy very valuable, making it easy to quickly find relevant information, even in large workspaces. Page versioning and access controls ensure content accuracy and security. I appreciate embedding files, Jira issues, diagrams, and external links directly into pages, keeping everything contextual and easy to reference. The advanced search allows me to quickly locate specific pages or keywords without navigating through multiple spaces, saving time in large projects. Page hierarchy helps organize information, structuring content into parent and child pages makes navigation of complex documentation easier. The initial setup was straightforward, with easy space creation, basic permission setup, and team onboarding, aided by templates that allowed immediate documentation. **What do you dislike about Confluence?** As documentation grows, pages can sometimes feel cluttered and maintaining a clean structure requires manual effort. The editor, though powerful, can occasionally be slow when working with large pages or many embedded elements. Also, managing permissions at a very granular level can become complex in larger organizations. Improving performance for large spaces and simplifying permission management would enhance the overall experience. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered documentation by providing a centralized source of truth, enhancing collaboration through real-time editing and commenting. It also eliminates the need for emails and shared drives, keeping all information in one accessible place and ensuring team alignment. ### 24. A Powerful Tool for Team Collaboration and Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal H. | Salesforce Developer, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Confluence?** Confluence is a great tool for creating and organizing documentation in one central place. I especially like how easy it is to collaborate with team members in real time while keeping everything version-controlled. Its integration with Jira is also very convenient for project tracking and for linking requirements directly to the relevant documentation. I use it frequently, and it genuinely helps keep our team knowledge structured, consistent, and easy to access when we need it. **What do you dislike about Confluence?** Sometimes the editor can feel a bit slow or cluttered when working with large pages. Finding older content can also be tricky if pages aren’t well organized from the start. The permissions setup can be confusing at times, especially for new users. Apart from that, it’s a solid tool. **What problems is Confluence solving and how is that benefiting you?** Confluence addresses the issue of scattered documentation by giving teams a single source of truth for shared knowledge. For me, it makes information much easier to find, keep up to date, and share across different teams. Collaboration also feels smoother because everyone can work from the same page, with a clear edit history and comments to provide context. Overall, it helps improve team alignment and supports better productivity. ### 25. Confluence Makes Knowledge Sharing and Team Collaboration Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Jay V. | software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Confluence?** What I like most about Confluence is how easy it makes sharing knowledge in one place. Instead of documents being spread across emails, drives, or chats, everything lives in a single workspace that the whole team can access anytime. Another great thing is how simple it feels to write and read. You don't need special skills to create a page. You can start typing like a normal document, add headings, tables, or links, and the page looks clean and professional automatically. Confluence is also very good for team collaboration. Multiple people can work on the same page, leave comments, and suggest changes without confusion. This makes teamwork smoother, especially when people are working remotely. I also like how easy it is to organize information. Pages can be grouped by project, topic, or team, which makes finding old notes or documents much faster. It reduces the time spent searching for the work. **What do you dislike about Confluence?** One thing I dislike is that Confluence can feel a bit slow at times, especially when pages become very large or heavy or have many images and tables. This can slightly affect productivity. Another downside is that new users may feel confused at first. With many spaces, pages, and options, it takes some time to understand where to create content and where to find existing information. Formatting can sometimes feel less flexible compared to advanced document tools. While it works well for most use cases, small layout changes can take extra effort. Search results are helpful, but when there is a lot of content, it can still be hard to find the exact page you want without using specific keywords. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the major problem of scattered knowledge. In many teams, information is spread across emails, chats, files, and personal notes. This makes it easy to lose important details. Confluence brings everything together in one shared space. It helps prevent repeated questions. When processes, decisions, or guidelines are written clearly in Confluence, team members can refer to them anytime instead of asking the same things again and again. Confluence also solves the issue of knowledge loss when people leave a team. Since everything is documented, a new team member can quickly understand past work, decisions, and workflow without depending heavily on others. It improves transparency. Everyone can see project updates, meeting notes, and plans, which build trust and alignment across teams. This is especially useful for remote or distributed teams. Another big benefit is better onboarding. A new employee can learn faster by reading organized documents instead of relying only on verbal explanations. Confluence also supports clear decision-making. Important discussions and outcomes can be written down so there is less confusion later about why certain choices were made. It helps teams avoid wasting time searching for information. When everything is written in one place, people know where to look instead of checking emails, chats, or asking others repeatedly. Confluence makes collaboration feel more organized. Multiple people can work on the same page, leave comments, and suggest changes without creating confusion or breaking the flow of work. It reduces mistakes caused by outdated information. Since pages can be updated anytime, teams are less likely to follow old instructions or wrong details. Confluence makes handover much easier. When someone switches projects or roles, all important context is already documented, so transitions feel smoother and less stressful. It encourages teams to think more clearly. Writing things down forces better structure and clarity, which often improves the quality of ideas and plans. The platform helps keep long-term records safe. Decisions, designs, and discussions are not lost over time, which is helpful when you need to look back or audit past work. It supports better teamwork across departments. Different teams can understand each other's work without constant meetings, which improves cooperation and reduces friction. ### 26. Efficient Collaboration with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Sumisha J. | Senior Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Confluence?** I like how Confluence makes collaboration and documentation easy by keeping everything in one central place. It's really convenient to create, organize, and share content with my team. I also appreciate its clear and structured documentation for features, decisions, and processes, as well as its flexibility and useful features like templates and comments, which enhance efficiency. Additionally, I find the setup easy to get started with, although organizing content and permissions did take some effort initially. The ability to track and manage work, write project documents, requirements, and meeting notes in one place is incredibly helpful. **What do you dislike about Confluence?** One thing that could be improved in Confluence is the search experience; sometimes it's hard to quickly find the exact page, especially when there is a lot of content. The search results can feel inconsistent when using different keywords for the same content. For example, if a page title uses one term but the content uses a slightly different variation, the page doesn't always appear prominently in the results. This impacts my work because I end up spending extra time trying multiple search terms or navigating through spaces manually to find the right document. Another area is the editor performance, which can feel slightly slow or laggy. Pages with a lot of tables, images, or embedded elements tend to lag while typing or scrolling. When multiple people are editing the same page, it can occasionally feel less responsive or cause minor sync delays. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to keep all documents, requirements, and notes centrally located. It provides clear, structured documentation and makes collaboration and organization easy. Its features like templates and comments enhance efficiency. Confluence simplifies creating and sharing content with the team. ### 27. Solid Documentation Platform with Great Jira Integration, Despite Performance Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Sebastian P. | QA Engineer Lead, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Confluence?** Confluence has become our central hub for all documentation. The spaces and page hierarchy make it easy to organize information by team or project - our engineering space has separate sections for architecture docs, runbooks, and meeting notes. The rich text editor handles everything we need: code blocks for snippets, tables for specs, embedded diagrams, and linked Jira tickets. Templates save us time - when starting a new project, I use our standard project template and just fill in the details rather than starting from scratch. Real-time collaboration is a game-changer. Multiple people can edit the same page simultaneously, which makes our team meetings much more productive. We take collaborative notes and everyone contributes live. The Jira integration works seamlessly - I can embed roadmaps and issue lists directly in pages, so our project status docs stay current automatically. Search is generally solid for finding old documentation quickly. Version history has saved us a few times when we needed to revert accidental changes. **What do you dislike about Confluence?** The editor can be frustrating when copying content from external sources - formatting breaks unexpectedly and fixing it wastes time. Performance noticeably slows in our large spaces with 500+ pages; page loads can take 5-10 seconds. Without discipline, pages get messy fast. We've had issues with duplicate or outdated documentation scattered across spaces because people don't clean up or deprecate old content. Finding the right page sometimes takes longer than it should. The permission system is confusing. Setting up proper access for contractors required our admin to spend considerable time figuring out space vs page permissions. The mobile app is barely functional - viewing is okay but editing is clunky. No offline access is problematic when traveling or during internet outages. For our team size (75+ users), licensing costs add up quickly. Advanced features like custom macros have a steeper learning curve than expected. **What problems is Confluence solving and how is that benefiting you?** Before Confluence, our documentation was chaos - scattered across shared drives, Google Docs, old wikis, and email threads. Finding anything took forever, and we constantly dealt with outdated or conflicting information. Confluence centralized everything into one searchable platform with clear ownership and version control. Now when someone asks "where's the API documentation?" there's one definitive answer. No more "which version is current?" confusion. Real-time collaboration eliminated the old workflow of emailing Word docs back and forth for review. Now multiple people edit simultaneously during planning sessions, which has cut documentation time significantly. The Jira integration keeps technical specs connected to actual work. When reviewing a ticket, I can jump directly to the related design doc or architecture decision, which provides important context. Our knowledge base has transformed onboarding. New hires spend their first week reading our getting-started guide, architecture overview, and team processes - all in Confluence. This has reduced onboarding time from 3-4 weeks to about 2 weeks. Overall, Confluence improved documentation quality, reduced time searching for information, and made knowledge sharing across teams much more effective. ### 28. Create a secure and professional space for collaboration and communication with Confluence tools. **Rating:** 5.0/5.0 stars **Reviewed by:** Amir S. | Computer Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Confluence?** Confluence is one of my favorite digital platforms for communicating and collaborating with my entire team because it offers the most accessible and efficient virtual tools of its kind, allowing me to manage and visualize all my work processes. I can also say that Confluence offers top quality customer service, facilitating the execution of all its work tools and the resolution of problems for all its users. **What do you dislike about Confluence?** I think Confluence is a secure and advanced platform that has no flaws in the functioning of all its work resources, I can recommend its use for its quality and technical performance. **What problems is Confluence solving and how is that benefiting you?** As a user of Confluence's features and work tools, I can say that I have managed to improve the management of all my work projects, actively collaborate in the commercial operations of my business and improve communication among the members of my work department. ### 29. Easy-to-Use Confluence That Streamlines Team Collaboration and Documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita J. | Programmer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Confluence?** Confluence is very easy to use and helps teams collaborate effectively in one place. Creating organizing and sharing documentation is simple. The integration with Jira makes tracking work and maintaining project knowledge seamless . It improves transparency and saves time by keeping everything well documented. **What do you dislike about Confluence?** Sometimes page loading can be slow when space becomes large. Managing permission and page hierarchy can be confusing for new users. The search functionality could be more accurate, and formatting options are somewhat limited. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered information and lack of centralized documentation. It provides a single source of truth where teams can store ,update , and share knowledge easily. The reduces dependency on emails and chats, improves ### 30. Robust Documentation Hub with Easy Jira Integration **Rating:** 4.5/5.0 stars **Reviewed by:** František K. | Tester - Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Confluence?** I like how formatting and writing in Confluence work, and linking other documents is really easy. I like the way you can nest documents under themselves and connect different spaces and contexts. I also really like the integration with Jira, as I can see which issue is mentioned in which Confluence document and quickly pull relevant docs when working on an issue. Compared to Jira, Confluence is really stable and fast, and I haven't noticed any bugs whatsoever until now. **What do you dislike about Confluence?** I don't like the fact that I can only export the documents to PDFs or Word. In this AI era, markdown files are really important, and the fact I can't export the docs to markdown is really painful. It adds another step of converting it somewhere else. **What problems is Confluence solving and how is that benefiting you?** Confluence keeps us organized by storing all documents in one place and integrates with Jira for easy access to relevant docs from issues. ### 31. Automate tasks and solve technical problems with Confluence's collaboration features. **Rating:** 5.0/5.0 stars **Reviewed by:** Karen C. | Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2026 **What do you like best about Confluence?** Confluence's enterprise collaboration features are the best because of their adaptability and integration with all your work processes, facilitating tasks automation and the resolution of problems related to your work processes. I can also say that Confluence stands out for its AI capabilities to create secure and professional work environments for active collaboration among all its users, facilitating communication and the transmission of professional ideas. **What do you dislike about Confluence?** I can't think of anything bad or negative about Confluence's digital features, I like the technical performance of all its business collaboration and communication features. **What problems is Confluence solving and how is that benefiting you?** My organization actively benefits from using Confluence's digital features because of their quality and technical efficiency, increasing the automation of repetitive tasks and facilitating the creation of a work environment that facilitates digital collaboration and communication among all members of our organization. ### 32. Sleek, Easy-to-Navigate UI with Spot-On Search and Editor **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew G. | IT Help Desk Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Confluence?** Confluence’s UI is very sleek. It’s easy to navigate, search is straightforward and returns the results I’m looking for, and the text editor for creating documents works exactly the way I want it to. **What do you dislike about Confluence?** It would be great if Confluence added more AI integrations. Another improvement I’d recommend is offering “master classes” or onboarding sessions so users can learn more about how to use Confluence effectively. **What problems is Confluence solving and how is that benefiting you?** Confluence is my go-to platform for creating our process documentation. Its text editor is easy to use and formats my content cleanly, which saves me time because I don’t have to go back and manually fix formatting. ### 33. Solid Enterprise Documentation Platform That Does What You Expect—And Does It Well **Rating:** 4.0/5.0 stars **Reviewed by:** Chris M. | Senior Digital Analytics Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Confluence?** While the overlap with Jira certainly doesn't hurt ultimatley it's a solid enterprise collaborative documentation platform. There are of course alternatives but none that feel quite as enterprise solution, by and large it does what you expect it to do and it does it well. **What do you dislike about Confluence?** For an enterprise documentation platform I find the search particularly weak. Assuming teams have structured their documentation well it can be fairly straight forward to navigate but searching can result in a bit of a jumble of pages which are difficult to refine. **What problems is Confluence solving and how is that benefiting you?** Confluence helps to solve challenges around fragmented knowledge and information stored in documents or presentations scattered throughout different locations. Providing a centralised, clear, structured place for documentation to live that can be collaborated on makes it considerably easier to either find the right information quickly or at least can signpost where to get information from. ### 34. Confluence: Seamless Jira Integration for an Easy, Centralized Knowledge Base **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio D. | Lead Product Engineer, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Confluence?** I really enjoy using Confluence because it integrates closely with Jira and Jira Service Manager, which we also use. Even before we integrated everything, it was still simple and easy to work with. We use it as our knowledge base, and we share articles from it daily with the people who rely on us for support. Customer support has been amazing, and since this is a cloud solution, implementation was relatively straightforward. **What do you dislike about Confluence?** I have found myself disliking the price tag associated with Confluence when we are in much larger organizations, but this tool is so invaluable for simplifying onboarding and storing documentation in a centralized and easy to access and search place that it's heavily justified. **What problems is Confluence solving and how is that benefiting you?** Confluence provides our organization a centralized place to keep our internal documentation, simplify onboarding, provide HOWTO and troubleshooting articles or guides for team members and helping to keep domain knowledge centralized and easy to search across our entire organization. It helps eliminate silos and promote transparency between our teams. It does not do that on its own, but it does help break down walls that act as barriers preventing team members in our organization from finding out how to use our products or why things were done a certain way. ### 35. "Confluence: A Robust Tool for Collaborative Documentation and Knowledge Sharing" **Rating:** 5.0/5.0 stars **Reviewed by:** Ravinder A. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Confluence?** A centralized knowledge hub that enables seamless collaboration, with tight integration with Jira plus strong version history and page control. **What do you dislike about Confluence?** The user interface feels cluttered, performance can lag on larger pages, and the formatting tools can be frustrating to work with. **What problems is Confluence solving and how is that benefiting you?** Information is scattered across multiple tools, which makes it hard to find what we need when we need it. Team collaboration also suffers because everything is spread out, and it’s difficult to keep everyone aligned. On top of that, when people leave, a lot of knowledge goes with them, and there isn’t a clear, consistent place where it’s captured and easy to hand over. ### 36. Advanced and professional collaboration and communication with Confluence's digital features. **Rating:** 5.0/5.0 stars **Reviewed by:** adrian C. | Instructional Designer, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2026 **What do you like best about Confluence?** Confluence is an amazing digital work system that allows you to improve your entire work structure with the use of all its business collaboration features, providing advanced features and work tools to increase the efficiency of all your professional operations. I can also say that Confluence is a system that stands out for its adaptability and digital integration, offering great technical performance in all its digital versions. **What do you dislike about Confluence?** I think Confluence is a reliable and highly useful business system, my experience has been positive and professional and I can recommend its use for the technical benefits it offers to each user. **What problems is Confluence solving and how is that benefiting you?** Thanks to the use of Confluence's digital features and resources, I have been able to improve collaboration with all the members of my work team, facilitating the development of new projects and business strategies and improving my work productivity rates. ### 37. Confluence: A Single Source of Truth for Organized, Collaborative Team Knowledge **Rating:** 4.0/5.0 stars **Reviewed by:** Radhika R. | Full Stack developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Confluence?** Confluence is great for keeping team knowledge and documentation organized in one place. What i like best is how easy it is to create, edit and share pages, whether it is for meeting notes, project documentation , or internal guides. It works really well for collaboration, multiple people can contribute comment, and update content without things getting lost in chats or emails. The structure with spaces and pages makes information easy to find later, which saves time and keeps everyone aligned. Overall, It turns scattered information into a single, reliable source of truth for the team. **What do you dislike about Confluence?** Confluence can sometimes feel cluttered when there is a lot of content. If pages are not well organized or maintained, finding the right information can take longer than expected. Another thing is that formatting and customization can feel a bit limited or unintuitive at times, especially when you want more control over layouts. It is great for documentation overall, but it does require good structure and regular cleanup to stay easy to use. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered information across emails, chats and multiple documents. Instead of important knowledge living in different places, it gives teams a single space to create, store and share documentations. For me, this is really helpful because everything from project details and meeting notes to internal processes is easy to find and reference later. It reduces back and forth questions, keeps everyone aligned and makes collaboration smoother, especially when working with larger or remote teams. Overall, it saves time and helps the team to stay on same page. ### 38. Confluence Keeps Our Documentation Organized and Seamlessly Linked with Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Confluence?** What I like best about Confluence is that it gives our team a single, well-organized workspace where we can create and structure all our project documentation, use ready-made templates for things like meeting notes and specs, and tightly link everything with Jira issues so that requirements, decisions, and live project status are always connected and easy to discover for everyone on the team. **What do you dislike about Confluence?** So far i dont have anything to be disliked **What problems is Confluence solving and how is that benefiting you?** Confluence is solving the problem of scattered, inconsistent documentation and knowledge silos by giving us a single, structured workspace where all project context, decisions, and how‑tos live together and stay up to date. For me, this means I spend far less time digging through chats, emails, and random files to find answers, new team members can ramp up quickly by reading existing pages, and our work with Jira issues stays aligned because specs, decisions, and status are all connected and visible to everyone. ### 39. Easy Process Documentation with Strong Version History and Audit Trails **Rating:** 5.0/5.0 stars **Reviewed by:** Mythri K. | FinCrime Analyst - TM-EDD France, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Confluence?** Maintaining process documentation is very easy on the Confluence. I also appreciate the audit trail of changes that is logged and how previous versions of it can be accessed to be able to build a defensible answer to external regulatory audit questions raised on an investigation **What do you dislike about Confluence?** Since the introduction of Rovo AI on the Atlassian products - especially Confluence, the loading of the documentation takes a long time. **What problems is Confluence solving and how is that benefiting you?** Confluence has made asynchronous updates very easy in a globally mobile team like mine. Everyone ends up on the same page with scheduled updates ### 40. Confluence Fits My Workflow for Structured, Collaborative Knowledge **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish G. | RND engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Confluence?** Confluence is helpful in a way that it supports structured thinking while still keeping collaboration simple. My work involves a lot of documenting design decisions, experiments and evolving knowledge, and confluence fits naturally into that workflow. features like decision trees are especially useful for capturing complex technical decision paths and guiding readers to the right knowledge article without confusing them. It actually mirrors how i think and reason through problems. Instead of knowing exactly where something lives, i can focus on the problem at hand and trust that confluence will surface the relevant knowledge when needed. It feels like a platform that is designed to support my workflow rather than just storing documents. **What do you dislike about Confluence?** confluence platform feels mature and well thought out and is highly reliable which makes it hard to point to anything i actively dislike. **What problems is Confluence solving and how is that benefiting you?** confluence centralizes the knowledge i need into a structured space and this translates directly into my productivity gains. design decisions, experiment results and architectural reasoning can be documented once and then referenced consistently over time. features like decision trees and advanced search help me turn static documentation into navigable knowledge, so i dont have to rely on tribal knowledge or interrupt others to get context. ### 41. Essential Tool for Secure Business Data **Rating:** 4.0/5.0 stars **Reviewed by:** Umesh K. | IT Team, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Confluence?** We use Confluence to do business collaborations along with project manager of different departments. This software enable us to exchange information from each other and also take proper notes, when the meetings are being conducted. This is the tool that manages our all business data and make sure that it is secured. **What do you dislike about Confluence?** One of the main challenge that I have been facing from last few months is its software layout because all the data that it shows in its dashboard are really complex and it becomes difficult to understand the graphs and analytics so if they can make the layout of the features and data separately then that would be much better. **What problems is Confluence solving and how is that benefiting you?** Confluence is a latest software that is important for our business because most of the meetings are incomplete without its data securing features plus the collaborations that we do in our meetings are done with the help of this tool only. So, I would prefer it to other new entrepreneurs also as this has been one of the most resourceful software that we have been using for our business ### 42. All Our Internal Documentation in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Confluence?** We use it for pretty much all of our internal documentation, so it’s really helpful having everything in one place. Things like onboarding, HR info, guidelines, handbooks, role descriptions, project docs, and how-to guides all live there. It makes it a lot easier to find information and keep things updated as processes change, instead of having docs scattered across different tools. **What do you dislike about Confluence?** It can get a bit messy as more content gets added, and sometimes it’s not the easiest to find exactly what you’re looking for. **What problems is Confluence solving and how is that benefiting you?** Before, information was spread across different places with no real single source of truth. Confluence helps centralize everything so people know where to go and don’t have to spend time searching or asking around. It has become extremely helpful for onboarding new employees or onboarding people onto new projects. ### 43. Realtime Collaboration and Powerful Search Make Confluence Stand Out **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek A. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Confluence?** I consider confluence one of the best softwares developed by Atlassian. Below are the features which I like the most: 1. Realtime collaboration that means multiple people can make changes to to single page together. 2. Search feature is powerfull and has multiple filters which makes searching easier in large organization. 3. Integrates directly with jira and other tools. **What do you dislike about Confluence?** One of the cons which I have noticed working with confluence is that the pages with too much content and data takes lot of time to load and sometimes may lag as well. **What problems is Confluence solving and how is that benefiting you?** 1. I love confluence in terms of real time collaboration. Application UI is pretty easy to user and doesn't need any advanced training to work on it. 2. Confluence works has a hub where all the important files and data can be stored. ### 44. "Great for team collaboration" **Rating:** 4.5/5.0 stars **Reviewed by:** sravya m. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Confluence?** Confluence makes it easy to create and share documentations within the team. I use it every day for writing minutes of meetings, maintaining proper documentations. The interface is simple, and editing them is really helpful. **What do you dislike about Confluence?** Sometimes formatting is little tricky, especially while working with large pages. And the other thing is searching results are inconsistent if the content is not well structured. **What problems is Confluence solving and how is that benefiting you?** It helps all the team knowledge put in one place, so it is really easier to access information and collaborate. It reduces dependency on scattered documents and improves to keep everything organized. ### 45. Seamless JIRA Integration, Needs Better Third-Party Connections **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany G. | Sr. Director of Account Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Confluence?** I appreciate how easily Confluence works to flow between documents and related items in JIRA. I like that I can see what issue the document ties back to, which is extremely helpful for CS Post Mortems because we can link the CIs directly rather than just talking about them. Similarly, when Devs/Product are building documentation, they can link the CI or FTRQ that the document connects to. Additionally, Confluence allowed us to consolidate all documents in one place. **What do you dislike about Confluence?** The integration to Slack, ClickUp, etc. times out more frequently than other connections I use. I have to reconnect Confluence Cloud anytime I want to use it in Slack, ClickUp, etc. **What problems is Confluence solving and how is that benefiting you?** I use Confluence for linking and consolidating documentation, ensuring all docs are in one place. It seamlessly integrates with JIRA, allowing us to link important documents directly to issues, which is great for clarity. ### 46. Solid Tool, But Naming Limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Oleksandr K. | Director of Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Confluence?** I like the integration with Jira because it allows me to automate the monthly report directly to Confluence based on Jira tickets. The analytics for pages are helpful as I can see if the page is popular or not. Confluence is also much more solid and user-friendly compared to Mediawiki, which we used before. **What do you dislike about Confluence?** I can't reuse the name for the page. For example, when I have Service 1 and Service 2 pages and try to create the page 'Intro' in the second nested page (Service 2 -> Intro) I got an error that 'Page already exists', so it requires a more complicated naming for pages. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to keep internal documentation and provide IT support articles. It helps me organize documentation and manage the knowledge base. ### 47. Centralized Data Hub with Room for Search Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Aayushi P. | Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2026 **What do you like best about Confluence?** I love how accessible Confluence is. We can connect Confluence with Jira, and have all tasks and task-related documents in one place. I also like the pages feature, which helps to edit, create, and organize documents. Apart from being able to edit, comment, and build on the same page, Confluence helps me to dump all my data in one place. It acts as one source of truth for all teams, new and old, and it helps people from different time zones to coordinate and work without a lot of human intervention. **What do you dislike about Confluence?** I think the search tool is a hit or miss, sometimes I can find a document just by using keywords, sometimes I cannot find it even with the full name. **What problems is Confluence solving and how is that benefiting you?** Confluence helps me centralize all data, creating a single source of truth for all teams. It facilitates coordination across time zones without much human intervention. I appreciate its accessibility and integration with Jira, which consolidates tasks and documents efficiently. ### 48. Effortless Collaboration, Seamless Jira Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey P. | Director of Program Management & Delivery, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Confluence?** I like how easy Confluence is to use, making our project documentation much more straightforward. I also appreciate its seamless integration with Jira, which allows us to embed tickets directly into Confluence documents and use the shortlinks feature to project boards. This integration helps us collaborate efficiently and share documents easily, addressing issues of working in silos. **What do you dislike about Confluence?** I still haven’t found a solid roadmapping feature built into Confluence. It would be great if they released their own option—something more robust than the basic plugin alternatives. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to address the problem of working in silos by making it easy to share documents and collaborate with others. ### 49. Deep Integrations, Rich Formatting, and Effortless Confluence Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Confluence?** Everything. The deep integrations with JIRA, Slack and PowerApps. I like the rich formatting styles, permissions and access control at page level/item level. Lastly, I like the ease of use that confluence provides. **What do you dislike about Confluence?** Sometimes, it is tricky to find a speicifc document. When I am editing a document and hit update, it takes me to the top and not back to where I was. Simple things, but, make a huge difference when it comes to keeping myself focused. Tabular data and templates are still a bit of a work-in-progress in my opinion and can achieve higher levels of perfection that a tool like Confluence generally does provide. Overall, I still like it minus the above few points. **What problems is Confluence solving and how is that benefiting you?** It solves the biggest problem for our organisation/team and that is "It is a secure knowledge repository with multiple formatting options/views and more with integrations to other tools" ### 50. Advance your professional goals with Confluence's digital collaboration tools. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom F. | Financial Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Confluence?** Confluence is a versatile and useful work system that allows you to organize all your work processes and actively collaborate in achieving your business's professional goals, improving collaboration and communication throughout your workspace. I can also say that Confluence is a system that stands out for the quality of its customer service, improving the overall experience of all its collaboration resources and facilitating the resolution of technical problems. **What do you dislike about Confluence?** I think Confluence is a high performance technical system that has no flaws in the operation of all its digital functions. **What problems is Confluence solving and how is that benefiting you?** Confluence's virtual work resources and features have allowed me to improve the organization and management of all my work processes, facilitating collaboration and business synchronization with all members of my business, allowing me to meet all my business goals and projects. ## Confluence Discussions - [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) - 3 comments, 1 upvote - [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) - 3 comments, 1 upvote - [How is confluence different from Jira?](https://www.g2.com/discussions/how-is-confluence-different-from-jira) - 2 comments, 1 upvote - [What's the best way to share a confluence space with clients.](https://www.g2.com/discussions/what-s-the-best-way-to-share-a-confluence-space-with-clients) - 2 comments, 1 upvote - [WHAT IS THE BEST WAY TO INTEGRATE WITH JIRA](https://www.g2.com/discussions/16109-what-is-the-best-way-to-integrate-with-jira) - 1 comment, 1 upvote - [View Confluence pricing details and edition comparison](https://www.g2.com/products/confluence/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+08%3A15%3A45+-0500&secure%5Bsession_id%5D=41f2a17d-e6ad-4207-8eab-a6d308559c38&secure%5Btoken%5D=048cbca12bb1dff90504688a5792700e04260cbf65bf64fb1f810e8288e09a5b&format=llm_user) ## Confluence Integrations - [10xBluejay](https://www.g2.com/products/10xbluejay/reviews) - 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[ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Integration+ for Jira](https://www.g2.com/products/slack-integration-for-jira/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Snyk](https://www.g2.com/products/snyk/reviews) - [SoftExpert Suite](https://www.g2.com/products/softexpert-suite/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Task4Work](https://www.g2.com/products/task4work/reviews) - [Teamcenter](https://www.g2.com/products/teamcenter/reviews) - [Tempo](https://www.g2.com/products/tempo-2026-05-04/reviews) - [Testmo](https://www.g2.com/products/testmo/reviews) - [TestMonitor](https://www.g2.com/products/testmonitor/reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - [Thena](https://www.g2.com/products/thena/reviews) - [Toggl Track](https://www.g2.com/products/toggl-track/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Trucking Hub](https://www.g2.com/products/trucking-hub/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Windsurf](https://www.g2.com/products/exafunction-windsurf/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [WTW Embark](https://www.g2.com/products/wtw-embark/reviews) - [Yes Management System](https://www.g2.com/products/yes-management-system/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Contact Center](https://www.g2.com/products/zendesk-contact-center/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zephr](https://www.g2.com/products/zephr/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - [Zyper](https://www.g2.com/products/zyper/reviews) ## Confluence Features **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Login Options ** - Single Sign-On (SSO) - Password Saver **Automation** - Workflows - Customization - Data repository **Communication** - Chat - Discussions - External - Feedback - Announcements **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Productivity** - Email Client - Split Screen - Activity Feed - Virtual Assistant - Analytics and Reporting **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Operations - IT Documentation** - Integrations - Automation - Reporting **Security** - Verification - Role-Based Permission - Public vs Private **Customization ** - Custom Workflows - Multiple Workspaces - Custom Application Integration **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Agentic AI - Unified Workspaces** - Autonomous Task Execution - Adaptive Learning **Communication** - Social Features - Tagging - Upload - Comments **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction ## Top Confluence Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,447 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,510 reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,454 reviews)