--- title: Confluence Reviews meta_title: 'Confluence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4364 reviews by the users' company size, role or industry to find out how Confluence works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 4364 scale: '5' date_modified: '2026-07-14' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Confluence Reviews **Vendor:** Atlassian **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 4.1/5.0 **Total Reviews:** 4,364 ## About Confluence Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward. ## Confluence Pros & Cons **What users like:** - Users appreciate the **ease of use** of Confluence, enhancing document management and collaboration effectively. (299 reviews) - Users value the **effective team collaboration** in Confluence, enhancing productivity and streamlining communication across projects. (212 reviews) - Users appreciate the **clean and user-friendly organization** of Confluence, making documentation and collaboration seamless and efficient. (159 reviews) - Users appreciate the **seamless integrations** of Confluence, enhancing collaboration and making document management effortless. (155 reviews) - Users value the **collaboration efficiency** of Confluence, enhancing teamwork and streamlining project documentation seamlessly. (146 reviews) - Users appreciate the **easy integrations** of Confluence, enabling effortless collaboration and documentation with other tools. (128 reviews) - Centralization (92 reviews) - Templates (85 reviews) - Users appreciate the **ease of creating templates and integrations** in Confluence, enhancing productivity and collaboration. (79 reviews) - Helpful (75 reviews) **What users dislike:** - Users find the **navigation and search feature** of Confluence often non-intuitive and frustrating with large content volumes. (84 reviews) - Users experience **slow performance** with Confluence, particularly when managing large amounts of content or heavy attachments. (83 reviews) - Users find **page management frustrating** due to slow performance, messy content, and a confusing permissions system. (71 reviews) - Users experience a **steep learning curve** with Confluence, especially when navigating advanced features and permissions settings. (64 reviews) - Users find **Confluence complex** due to permission sharing, document searching, and version control challenges, especially for newcomers. (59 reviews) - Users experience **slow loading** times in Confluence, especially with large documents and multiple links on pages. (59 reviews) - Users often face **formatting issues** , as advanced controls and interface complexity hinder usability and collaboration. (54 reviews) - Poor Interface Design (51 reviews) - Users face **search limitations** in Confluence, struggling with slow performance and difficulty accessing knowledge base content. (51 reviews) - Performance Issues (49 reviews) ## Confluence Reviews ### 1. Best for project status tracing and documentation on daily basis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Confluence?** Ready made templates are best feature to just put data and go. Data representation with graphs and chart are better. **What do you dislike about Confluence?** Calculations could be good if available, like addition or multiplication operations. **What problems is Confluence solving and how is that benefiting you?** Documentation is much easier with confluence now. ### 2. Confluence: A Powerful Tool for Team Collaboration and Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Tayyab H. | Technical Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Confluence?** I like best about Confluence is its ability to centralize information, making collaboration seamless and organized. It's easy to create, share, and manage documents with team members, and the real-time editing and integration with tools like Jira make it ideal for project management **What do you dislike about Confluence?** I dislike about Confluence is that it can feel a bit overwhelming for new users due to its complex interface and features. Sometimes, finding specific pages or content takes longer than expected, especially in large workspaces **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered information by providing a centralized space for documentation, team collaboration, and knowledge sharing. It helps my team stay aligned, reduces email clutter, and ensures everyone has access to up-to-date information, which improves productivity and decision-making. ### 3. Best for team documentation, collaboration and stay organised **Rating:** 4.5/5.0 stars **Reviewed by:** Sangmesh D. | Senior UI/UX Designer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Confluence?** The editor is simple and fast also UI is clean and easy to understand. What I like the most is integration with Jira tool for connecting documentation with actual task **What do you dislike about Confluence?** Permission settings get messy when working with multiple teams. **What problems is Confluence solving and how is that benefiting you?** Before confluence we did not have the structured documentation saving tool, sometimes we used to store our documents on google docs, slack and emails. It had made the onboarding all the team much easier and improved cross team transparency. ### 4. Great Tool for Team Collaboration and Documentation **Rating:** 3.0/5.0 stars **Reviewed by:** Abhay Kumar M. | Junior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Confluence?** Confluence has made it easier to collaborate, document, and share information across our team. **What do you dislike about Confluence?** Confluence is easy to use and provides a clean interface for creating and organizing content. It helps teams stay on the same page by centralizing documentation, meeting notes, and project updates. The search functionality is also powerful, making it easy to find information quickly. **What problems is Confluence solving and how is that benefiting you?** Confluence helps solve the challenge of scattered documentation and lack of transparency within teams. By providing a centralized platform for sharing information, project updates, and knowledge bases, it ensures that everyone has access to the latest content. This improves team alignment, reduces repetitive questions, and saves time spent searching for documents across different tools. It has streamlined collaboration, especially for remote and cross-functional teams. ### 5. Use it for document purpose **Rating:** 4.5/5.0 stars **Reviewed by:** Mr. Anand C. | Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Confluence?** Well, it is very easy to use and privacy was absolutely. We are feel secure to have this product with our firm. **What do you dislike about Confluence?** Large file some time didn't load properly. **What problems is Confluence solving and how is that benefiting you?** Documention was become easy and we upload data to our employee learning ### 6. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Juan A. | Funding manager, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Confluence?** it helps me to find all the details and glossary needed to make my job easier! **What do you dislike about Confluence?** So far it's great. I have no complaints about his app. **What problems is Confluence solving and how is that benefiting you?** make it easier to find the information i need about our lenders and terms and conditions. ### 7. Clean interface and integration **Rating:** 4.5/5.0 stars **Reviewed by:** Fatih D. | Senior Research Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Confluence?** I like the way that the platform organizes everything from meeting notes to product documentation, with flexible page templates and real-time editing. **What do you dislike about Confluence?** It was a bit overwhelming when I started using it for the first time. **What problems is Confluence solving and how is that benefiting you?** Integration with Jira and easy collaboration and editing for a centralized documentation. ### 8. Create, organize, and share knowledge and documentation efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Confluence?** It’s excellent for documenting processes, creating shared knowledge bases, and keeping cross-functional teams aligned. I particularly value the integration with Jira, which makes it easy to link documentation with ongoing work. The version history and inline commenting features also make collaborative editing seamless, while maintaining transparency and accountability. Overall, it supports both individual productivity and team knowledge sharing. **What do you dislike about Confluence?** What I dislike about Confluence is that support can be slow at times, and the admin interface feels cluttered and unintuitive. **What problems is Confluence solving and how is that benefiting you?** Confluence helps solve the problem of scattered information by providing a centralized space for documentation, collaboration, and knowledge sharing. This improves team alignment, reduces repetitive questions, and makes onboarding and project tracking much more efficient. ### 9. Confluence - Best Software for Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ujjwal A. | Devops Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Confluence?** 1 - It has helped improved teamwork for my team 2 - It acts as a single source of truth for our organisation and team 3 - Robust integration 4 - Good support 5 - Easy to integrate and implement various tools. **What do you dislike about Confluence?** 1 - The pricing can be better , currently i feel the pricing can be improved. **What problems is Confluence solving and how is that benefiting you?** It is used vastly in my organisation for documenting and for storing the details of the organisation. ### 10. Efficient Ticket Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Confluence?** As a previous Environment Manager overseeing multiple platforms ecosystems Confluence became my central hub for operational clarity. I particularly valued its ability to link to Jira tickets and organize documentation in a searchable format on each page. This was a key feature for smooth collaboration across the QA space and wider business making the ease of use a key reason to use Confluence **What do you dislike about Confluence?** While powerful, Confluence can become cluttered quickly if spaces aren't well governed with mostly free will to make your own space per team. When a lot of edits are made by large companies edit history can cause some confusion. Which may be resolved by some automation features using current ease of integration in the system to support this manual overhead. **What problems is Confluence solving and how is that benefiting you?** Confluence helped solve major pain points where so much information needs to be stored about all the systems i used before leaving my last role. It has become the single source of truth for who used it. For someone who was managing a lot of systems across the company this has been very useful and helped a lot of people. Confluence elevated my ability to lead. It helped me make faster more informed decisions, reduce deployment risks and saved time otherwise spent chasing doen updates or fixing misaligned timelines. It allowed me to demonstrate strategic value. ### 11. My Review on Confluence **Rating:** 5.0/5.0 stars **Reviewed by:** Manikya A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Confluence?** It is a very good Data repository which is very easy to use **What do you dislike about Confluence?** The Cascading of the Pages in Confluence can be even more Userfriendly. **What problems is Confluence solving and how is that benefiting you?** Our organization uses it as a Data Repository where all the information required for the Project is documented at a single place. The information required is kept at a single place which is easily accessible by everyone and the search feature allows to search the required information through pages ### 12. Hello teamwork with confluence. **Rating:** 5.0/5.0 stars **Reviewed by:** Vithika G. | Software Engineer, Airlines/Aviation, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Confluence?** Organize pages,attachments and even spaces Advance search and page tree to quick find Helps in team collaboration and development Multiple templates for different needs **What do you dislike about Confluence?** Nothing as such,have been using confluence since past 8 years and it has been improving since then **What problems is Confluence solving and how is that benefiting you?** Helps in collaborating with team members Template for different needs make taks easier ### 13. Nice for Keeping Data Organized, With Room to Grow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Confluence?** Keeping text data organized in a better manner **What do you dislike about Confluence?** The User interface of it can be much better and engaging. **What problems is Confluence solving and how is that benefiting you?** Keeping the project data organized in a better manner ### 14. Multi purpose tool, easy to toggle **Rating:** 4.5/5.0 stars **Reviewed by:** Pottipadu J. | Application Analyst, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Confluence?** Can be used for variety of tasks, information sharing. **What do you dislike about Confluence?** Didn't back up from the old version to cloud based confluence and we lost our data. **What problems is Confluence solving and how is that benefiting you?** It's a great knowledge base tool along with team collaboration. ### 15. Solid for Team Collaboration, but Has Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Confluence?** What I like best about Confluence is its strong integration with other Atlassian tools like Jira, which makes it easy to link documentation with tasks or project tracking. The collaborative editing features are also very helpful — multiple team members can contribute to a page in real-time, and version history ensures changes can be tracked and reversed if needed. It’s a solid platform for maintaining centralized documentation across teams. **What do you dislike about Confluence?** Confluence can feel slow and clunky at times, especially with large pages or when editing content with multiple elements. The editor isn't always intuitive — formatting can be inconsistent, and simple tasks like aligning images or adjusting tables sometimes take more effort than they should. Permissions management can also get confusing when dealing with multiple spaces and teams. **What problems is Confluence solving and how is that benefiting you?** We use Confluence primarily for IT documentation and as a central knowledge base for our team. It helps us keep technical procedures, SOPs, and troubleshooting steps organized and accessible to everyone. Having a single source of truth reduces miscommunication, saves time during onboarding, and allows our team to quickly reference critical information without relying on scattered files or emails. It's especially useful for maintaining continuity — even if team members change or are unavailable, their documented knowledge remains available to others. ### 16. Excellent Task Tracking and Team Velocity Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Asif A. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Confluence?** The ability to track tasks and velocity of the team is the best thing about confluence **What do you dislike about Confluence?** They should add some AI agent related support for scrum masters to make things easier to find **What problems is Confluence solving and how is that benefiting you?** Tracking tasks assigned to team members ### 17. Great tool for publishing and sharing articles **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Confluence?** It is easy to use, you can pretty much build a knowledgeable base for any topic and share it with your team. It is easy to keep track of when the articles have been updated. **What do you dislike about Confluence?** Nothing in particular, I think it is a great way for sharing knowledge across the organisation you work. **What problems is Confluence solving and how is that benefiting you?** Creating knowledge bases for any type of project we work on where we share code, best practices, steps to follow ### 18. Making workflows and documentation easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Confluence?** The ability to easily share documentation, peer reviewing documentation and knowledge sharing between teams. It was extremely easy to set up a space and quickly migrate our documentation to Confluence. We´ve found a great uptick on frequency of comprehensive documentation since using Confluence. It was easy to integrate team members into the system. We also found the customer support experience to be great, as any roadblocks we ran into were quickly remedied. **What do you dislike about Confluence?** Not always the easiest to navigate between different spaces. **What problems is Confluence solving and how is that benefiting you?** Lack of clarity on how our IT systems function, onboarding new members of our organisation and being able to easily track progress over larger conceptual epics. ### 19. Excellent for Project Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Confluence?** Excellent repository for storing project documentation **What do you dislike about Confluence?** If not organized properly, it becomes difficult to locate the artifacts. **What problems is Confluence solving and how is that benefiting you?** Safe place to store project documents ### 20. Comparison with Others like clickup and Asana **Rating:** 4.5/5.0 stars **Reviewed by:** jalal h. | SQA, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Confluence?** Its user interface is cool We can manage everything like tickets, tasks, assignee, and the status on single page which is very easy for me. **What do you dislike about Confluence?** Only thing i dislike is when ever a test plan is ran i if i found any issues i have to go inside the reports and then have to define the bug which is not appearing on the main task due to this some time the dev teams missed, then i have to explain because i am the QA there **What problems is Confluence solving and how is that benefiting you?** Its easy to maintain all the documentation about the features, that is helpful for all new and old staff ### 21. Good tool for Product documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham D. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Confluence?** Easy onboarding, clear navigation panel. I use this tool daily for my product documentation. Integrates very easily with other tools like Jira, draw.io. Provides template features to standardise documentation. **What do you dislike about Confluence?** The UI looks very professional, lack of creative elements like icons. No AI support in the tool. **What problems is Confluence solving and how is that benefiting you?** Confluence helps us to centralise our documentation. It helps to keep the history of every feature and its details. ### 22. best for project management **Rating:** 4.0/5.0 stars **Reviewed by:** AJAY KANT K. | Administrative Executive - TAFE, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Confluence?** confluence makes team collaboration really simple and best for me. **What do you dislike about Confluence?** sometimes the interface feels a bit cluttered and it could be faster in loading large pages. **What problems is Confluence solving and how is that benefiting you?** it helps us stay and organised ,improves and transparency and speed up decision making. ### 23. COnfluence exprience **Rating:** 2.5/5.0 stars **Reviewed by:** Ali M. | System Integration Engineer - Omantel Project, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Confluence?** What I like best about Confluence is how easy it is to organize and share information with my team. It keeps everything in one place, and the collaboration features save us a lot of back-and-forth. **What do you dislike about Confluence?** Sometimes it feels a bit slow, especially when loading large pages. Also, the editor can be a little clunky when formatting content or moving things around. **What problems is Confluence solving and how is that benefiting you?** Confluence helps solve the problem of scattered information. Instead of digging through emails or chat threads, I can find everything in one place—project plans, documentation, meeting notes, and more. It saves time, keeps the team aligned, and makes collaboration much easier. ### 24. Absolute Necessary tool for Product Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Sai Satya Priya R. | Associate Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Confluence?** It's easy to use, shared and collaborative platform. And how easy it makes collaboration across different teams in the organization. **What do you dislike about Confluence?** Sometimes its hard to keep track of pages when there are large teams. **What problems is Confluence solving and how is that benefiting you?** It solves the problem of scattered information. It creates a centralized repository of knowledge base and documentation that helps everyone in the team stay up to date. ### 25. Leader in Collaboration Tools **Rating:** 5.0/5.0 stars **Reviewed by:** M. N. | Full Stack Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Confluence?** The integration of Confluence with many other tools is exciting. Recently, I noticed they have integrated with VS Code for real-time updates in the ticket or story, one is working on. - Its Ease of Use feature is so obvious, the tool itself guides its user. **What do you dislike about Confluence?** Image snapshot manipulation becomes difficult sometimes. Its dimensions are changed for no reason. We have to fix it on each edit of the message **What problems is Confluence solving and how is that benefiting you?** It gives a great source of central reposiroty of knowledge base on any of the problem. it provides in time notification via email. searching a specific topic is also easy ### 26. Makes teamwork way easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Confluence?** I really like how easy it is to create, share, and organize documentation in Confluence. The clean interface and search functionality make it simple to find information quickly, even in a large workspace. **What do you dislike about Confluence?** Formatting can be a little picky sometimes, and I usually end up spending extra time tweaking things to make them look just right. **What problems is Confluence solving and how is that benefiting you?** Before Confluence, our team’s docs were scattered across emails, chat threads, and random files, which made finding anything a pain. It’s helped us cut down on repetitive questions, speed up onboarding for new team members, and keep our projects moving without miscommunication so far. ### 27. Seamless Atlassian Integration and Frequent Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Confluence?** integration with the rest of Atlassian stack, ease of use, Rovo, improvements are introduced frequently. **What do you dislike about Confluence?** sub-optimal search, the table component for large tables doesn't work too good. Limits on whiteboards (3 per person?). It's a bit slower than in example Notion **What problems is Confluence solving and how is that benefiting you?** process and product documentation, dev documentation, status reports, design docs ### 28. Good Info Sharing Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Alex S. | Test Development Engineer, Defense & Space, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Confluence?** The abiliity to link pages and assign variables to pages to reference in parent pages. The amount of plug ins is really nice. It's template features are also really nice. **What do you dislike about Confluence?** Each page is pretty limited on formating, tables explicitly are challenging to work with. It'd be really nice to beable to embed an excel/google sheets style table. **What problems is Confluence solving and how is that benefiting you?** it helps organize our information both for programs and for department best practices and processes ### 29. Time-Saving and Accurate Answers with ROVO AI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** December 25, 2025 **What do you like best about Confluence?** It saves time a lot.. ROVO AI which finds the exact answer what we are looking for and summarise it so well. **What do you dislike about Confluence?** Everything looks good to me except it takes little more time to load even with good internet connection **What problems is Confluence solving and how is that benefiting you?** It acts as a knowledge base where all the company procedures and documentation is available, which saves time in training and navigating problems. ### 30. Review of Confluence **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Confluence?** It feels like Google Docs, it is easy to collaborate **What do you dislike about Confluence?** Sometimes it's hard to find other folders, I can only really see the section I'm currently viewing **What problems is Confluence solving and how is that benefiting you?** Helping documentation at work be accessible company wide, with multiple people collaborating in writing ### 31. Confluence is a user-friendly and efficient platform for team collaboration and documentation. **Rating:** 3.5/5.0 stars **Reviewed by:** wp n. | Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Confluence?** I like how Confluence makes it easy to organize, share, and collaborate on documents in one central place. **What do you dislike about Confluence?** Sometimes the search function can be a bit slow in finding specific content. **What problems is Confluence solving and how is that benefiting you?** Confluence helps centralize project documentation and team knowledge, making information easy to find and reducing time spent searching across multiple sources. ### 32. Great for Work Info and Wikis, but Needs Design and Autosave Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Giorgi M. | Lecturer/QA Engineer, Gambling & Casinos, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Confluence?** can store all work information, good for wiki pages **What do you dislike about Confluence?** not so modern design, autosave not working **What problems is Confluence solving and how is that benefiting you?** wiki documentation ### 33. Great for understanding parent-child document relationships, but limited elsewhere **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Confluence?** The ease of editing documents makes the experience straightforward. The ability to integrate documents (such as pdf files) into Confluence works seamlessly, allowing for amalgamations of documents (of same or different filetypes) to appear together, alongside additional user text **What do you dislike about Confluence?** The lack of visualizations and general UX can make it difficult to understand the complex relationships between various items. Additionally, if multiple people are working on the same document simultaneously, the changes are not visible in real time **What problems is Confluence solving and how is that benefiting you?** It helps our team neatly store documentations, thus allowing for a unified library of our collective efforts ### 34. Confluence Review **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin S. | Software Engineer Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2025 **What do you like best about Confluence?** What I like in Confluence it can be a team collaboration and documentation tool that allow users to create, organize, and share content in centralized workspace. **What do you dislike about Confluence?** One thing that I think might be that it can experience performance issues, especially with large pages or when multiple users are editing at the same time. **What problems is Confluence solving and how is that benefiting you?** A project base task ### 35. Very great tool to do design document and good for collaborating with other collegues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Confluence?** the most i like about confluence would be the way we can paste the contents and it make headings add pictures so efficiently and resize without a problem Inline comments that can be added and replied in the same dailog box is good feature too use it pretty much very regularly and i remember it was very easy in the initial stage to get a hang of it **What do you dislike about Confluence?** nothing i can recall overall a good tool compared to the alternatives **What problems is Confluence solving and how is that benefiting you?** The design document earlier used be in obscure word doc, it is more user intuitive and user friendly to use confluence and people can see and use your page to refer better. main use is to prepare designs and also save our knowledge bases. ### 36. Multilateral reliability when documenting processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Confluence?** Ease of use and versatility when writing documentation and sharing content related to processes. Also very useful in capturing meeting notes, team projects and updates. It was easy to implement, with the help of the IT team, using it frequently. We integrate it with all Atlassian package, mostly used with being Jira. **What do you dislike about Confluence?** Difficulty in organizing multiple pages and content. We are rarely using it on customer support **What problems is Confluence solving and how is that benefiting you?** Organized content and easy to write documents. Project documenting and note taking ### 37. A Solid Tool for Team Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad Usman M. | Cloud Solutions Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Confluence?** Clean and intuitive interface Real-time collaboration and editing Great for organizing project docs and team knowledge **What do you dislike about Confluence?** Can become cluttered without proper page management or structure **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered documentation and poor team knowledge sharing. It brings everything into one central place, making it easier to find, update, and collaborate on content ### 38. A useful way to work in a team **Rating:** 4.0/5.0 stars **Reviewed by:** Iván R. | Web Developer, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Confluence?** What I like the most is its excellent integration with all Atlassian products. Given a task in Jira, creating a page in Confluence to detail information is very useful in daily work. Furthermore, **What do you dislike about Confluence?** It's somewhat slow and starting seems somewhat difficult **What problems is Confluence solving and how is that benefiting you?** Technical documentation is something very important and, at the same time, very difficult to manage if it doesn't have a good structure and everything is not in one place. With Confluence, you can have the documentation just as you need it. ### 39. Best way to go Agile **Rating:** 5.0/5.0 stars **Reviewed by:** Sepehr H. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Confluence?** Handling documentation, tickets and products roadmap in one place It's and everyday app, we use it on every meeting It has great integration with Slack **What do you dislike about Confluence?** It is a little heavy website, it's performance could be improved **What problems is Confluence solving and how is that benefiting you?** It helps to keep information in one place and not to lose it ### 40. Confluence user review **Rating:** 4.5/5.0 stars **Reviewed by:** brijesh K. | Sr. technical support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2025 **What do you like best about Confluence?** The user friendly interface and easy to use workflows. **What do you dislike about Confluence?** The marketing emails sent bu the confluence team is a bit of annoying. **What problems is Confluence solving and how is that benefiting you?** It helps me to connect to the different teams and pass the details and documentation with them. ### 41. A reliable knowledge base for smooth workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Confluence?** Confluence is very effective as a centralized knowledge base. At Coinbase i used it to access workflows and guides that helped resolve customer issues quickly. The structured pages made it easy to follow step-by-step processes, ensuring consistency and reducing errors. Its search function also made locating the right information faster which saved time during high volume cases **What do you dislike about Confluence?** Nothing but I found everything good for confluence **What problems is Confluence solving and how is that benefiting you?** Confluence centralizes workflows and policies making it easy to quickly find the right process for resolving customer issues. This saves time, ensures consistency and reduces errors in handling risk cases ### 42. Confluence is Convoluted but can be Complexly Powerful **Rating:** 3.5/5.0 stars **Reviewed by:** Rodolfo C. | Commercial Support Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Confluence?** Templates are easy to create and apply, and if your organization is capable and has the infrastructure/licenses, the integrations can be potent tools to set up many different types of pages, articles, and dashboards. We often use MIRO and Draw.io integrations to quickly access dashboards and flowcharts. We use it daily to provide details and training info to new hires, as well as clarification for doubts on processes and products owned by the company. **What do you dislike about Confluence?** However, many important tools and other integrations are hidden under a not-so-friendly user interface and you have to dig around a bit to find them out. Sometimes, direct link integrations and direct page linking doesn't display properly, displaying the entire link instead of the page title. **What problems is Confluence solving and how is that benefiting you?** Confluence operates as a all-in-one solution for most of the company's knowledge bases and training curriculum for new hires. We have most of our processes, products, instructions and flowcharts on pages there. However, there could be some QoL features implemented to facilitate the control of access for pages under the same hierarchy. ### 43. User friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Adeel A. | Lead QA Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Confluence?** Confluence is generally well-regarded as a collaborative workspace and knowledge management tool, praised for its ease of use, strong collaboration features, and ability to centralize information. However, some users encounter issues with the search functionality and potential conflicts when multiple users edit the same page simultaneously. **What do you dislike about Confluence?** -Issues with real-time editing -Inefficient search **What problems is Confluence solving and how is that benefiting you?** Confluence can be a valuable tool for problem-solving by providing a collaborative platform for teams to identify, analyze, and resolve issues. It offers features like templates, macros, and spaces to structure problem-solving processes, facilitate communication, and track progress. ### 44. A good collaboration tool **Rating:** 3.5/5.0 stars **Reviewed by:** Abhinav T. | Sr. Specialist Sustainability, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Confluence?** I use it weekly to contribute ideas and comments on different projects we have. I like the following things about Confluence - Easy collaboration - Tracking the updates - Easy readability **What do you dislike about Confluence?** Navigation through the pages could have been better. **What problems is Confluence solving and how is that benefiting you?** - Collaborating on the projects in a shared space. ### 45. Awsome product for team management and task tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Sharjeel M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Confluence?** What I really love is the ability to modify the boards, make tasks setting adoptable to your company internal processes. **What do you dislike about Confluence?** I think the task sould allow to create code sections in the description so that code can be visualized better or add markdown language support. **What problems is Confluence solving and how is that benefiting you?** Project management and client tracking ### 46. Essential Tool for Project Tracking and Documentation **Rating:** 2.5/5.0 stars **Reviewed by:** Ronald Alvin c. | Test Lead **Reviewed Date:** August 03, 2025 **What do you like best about Confluence?** I appreciate Confluence for simplifying documentation and reporting, which enhances my project tracking. I benefit from its collaborative features, allowing seamless content creation, sharing, and management with my team. The ease of setup was a plus due to my mobile app experience, allowing me to utilize the features effectively. **What do you dislike about Confluence?** none so far **What problems is Confluence solving and how is that benefiting you?** I use Confluence for documentation and reporting, which helps me track all project milestones efficiently. It aids in compliance, collaboration, and content management, benefiting both the vendor and the project. ### 47. Great but not best **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad G. | QA Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Confluence?** It enables teams to create, collaborate on, and organize information. **What do you dislike about Confluence?** There are sometimes performance issues when there is a large sum of data. **What problems is Confluence solving and how is that benefiting you?** It provides a centre point of access for teams to create, organize, and retrieve information. This leads to increased productivity and improved communication. ### 48. Good Tool for Cross Team Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Confluence?** The most important element is its connectivity with Jira, so I don’t have to jump between multiple tools plus it makes it super simple to share all the notes with the larger team on a single platform. **What do you dislike about Confluence?** It can get a bit messy over time. If the team is not super organized, it can lead to lot of pages and spaces. It can start getting a bit difficult to navigate to the desired space and page. **What problems is Confluence solving and how is that benefiting you?** I use Confluence primarily for Knowledge Base management. For IT Documentation, I used Jira as it serves the purpose plus help in tracking the task. I dont like making multiple copies of the same information and routing the team to multiple directions as the team can easily get distracted. ### 49. Good internal documents and project sharing plateforme **Rating:** 3.5/5.0 stars **Reviewed by:** Benoit C. | Tram manager sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Confluence?** Easy to use, document creation is intuitive and relevant to keep all the company or a specific group of employees at the same page **What do you dislike about Confluence?** Sharing options, limited text formating capabilities Version traceability can be a good feature to add (When Who and What) **What problems is Confluence solving and how is that benefiting you?** Sharing important information and have unified content with a good internal search engine to easily navigate Document organization and hierarchy is well done and allow a clear structure of a company knowledge DB ### 50. Great for team documentation and collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Khatib U. | Node Js Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Confluence?** Easy integration with Jira, which helps link tasks and documentation seamlessly. Clean, user-friendly interface for editing pages and organizing spaces. Great for sharing knowledge across teams and onboarding new members quickly. **What do you dislike about Confluence?** Sometimes the page loading speed is slow, especially with large pages. The permission management can be a bit complex for new admins. **What problems is Confluence solving and how is that benefiting you?** It solves the problem of scattered documentation across different platforms or local systems. With Confluence, we maintain structured project requirements, meeting notes, and technical specifications in one collaborative space, improving team productivity and communication. ## Confluence Discussions - [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) - 3 comments, 1 upvote - [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) - 3 comments, 1 upvote - [How is confluence different from Jira?](https://www.g2.com/discussions/how-is-confluence-different-from-jira) - 2 comments, 1 upvote - [What's the best way to share a confluence space with clients.](https://www.g2.com/discussions/what-s-the-best-way-to-share-a-confluence-space-with-clients) - 2 comments, 1 upvote - [WHAT IS THE BEST WAY TO INTEGRATE WITH JIRA](https://www.g2.com/discussions/16109-what-is-the-best-way-to-integrate-with-jira) - 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Single Sign-On (SSO) - Password Saver **Automation** - Workflows - Customization - Data repository **Communication** - Chat - Discussions - External - Feedback - Announcements **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Productivity** - Email Client - Split Screen - Activity Feed - Virtual Assistant - Analytics and Reporting **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Operations - IT Documentation** - Integrations - Automation - Reporting **Security** - Verification - Role-Based Permission - Public vs Private **Customization ** - Custom Workflows - Multiple Workspaces - Custom Application Integration **Project management** - 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