Introducing G2.ai, the future of software buying.Try now
Compare Confluence and Guru 
Featured Products
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Mid-Market (57.3% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Starting at $25.00 1 Seat Per Month
Confluence
Star Rating
(4,227)4.1 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansGuru
Star Rating
(2,336)4.7 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 Seat Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in handling large projects, with users appreciating its extensive features and professional templates for meeting notes and project plans. This makes it a strong choice for teams that require robust documentation capabilities.
- Users say that Guru stands out for its user-friendly interface and quick setup process. Many have noted that they were able to get up and running on the same day it was introduced, highlighting its accessibility for new team members.
- Reviewers mention that Confluence offers real-time editing, which helps prevent knowledge loss when team members leave. This feature is particularly valued in collaborative environments where maintaining continuity is crucial.
- According to verified reviews, Guru provides a faster and more reliable way to access company information, with features like a handy chat box and search functionality that streamline the process of finding updates on policies and product information.
- G2 reviewers highlight that while Confluence has a higher overall satisfaction score, Guru's users rate its ease of use and support quality more favorably, indicating that Guru may be better suited for teams prioritizing simplicity and assistance.
- Users report that Confluence's extensive knowledge-sharing capabilities are impressive, but some find it challenging to navigate compared to Guru, which is praised for its intuitive design and ease of navigation, making it a preferred choice for those new to knowledge management systems.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Guru
Team
Starting at $25.00
1 Seat Per Month
Predictable, seat-based pricing for teams getting started with Guru’s AI Source of Truth.
- AI-powered enterprise search
- Verified knowledge base
- AI chat & research
Free Trial
Confluence
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.5
3,595
9.2
1,918
Ease of Use
8.0
3,641
9.3
1,940
Ease of Setup
8.3
1,143
9.3
956
Ease of Admin
8.0
831
9.0
476
Quality of Support
8.1
2,453
9.3
1,516
Has the product been a good partner in doing business?
8.5
750
9.4
429
Product Direction (% positive)
7.5
3,539
9.2
1,816
Features by Category
Content Management
Not enough data
9.4
110
Not enough data
9.3
108
Not enough data
9.4
108
Content Discovery
Not enough data
9.4
111
Not enough data
9.3
108
Not enough data
9.3
107
Not enough data
8.9
103
Not enough data
9.5
100
Not enough data
9.2
102
Generative AI
Not enough data
9.3
70
Not enough data
9.3
71
Administration
Not enough data
9.2
675
Not enough data
9.2
668
Not enough data
9.1
664
Knowledge Management
Not enough data
9.6
792
Not enough data
9.3
734
Not enough data
9.2
695
Compliance
Not enough data
9.2
687
Not enough data
9.2
656
Not enough data
9.2
648
Not enough data
9.1
626
Customer Support
Not enough data
9.2
762
Not enough data
9.2
720
Not enough data
9.0
642
Data Security
Not enough data
9.2
630
Not enough data
9.2
624
Not enough data
9.3
649
Not enough data
9.1
630
Administration
Not enough data
9.2
674
Not enough data
9.3
700
Not enough data
9.4
769
Generative AI
Not enough data
9.0
486
Knowledge Pages
8.5
774
9.0
682
8.4
734
9.1
635
8.8
778
9.1
682
8.3
651
8.8
579
7.8
436
8.9
544
8.6
512
9.1
554
Knowledge Dissemination
8.3
671
8.9
662
8.6
772
9.1
663
9.2
838
9.5
739
8.6
788
9.1
712
8.1
477
9.1
579
7.8
421
9.2
578
8.7
509
9.3
579
8.4
473
9.0
549
8.5
445
9.2
563
Agentic AI - Knowledge Base
7.6
174
8.7
96
7.6
173
9.0
98
7.5
174
8.9
96
Login Options
9.2
42
Not enough data
8.2
32
Not enough data
Productivity
7.4
30
Not enough data
8.1
32
Not enough data
7.9
31
Not enough data
7.4
31
Not enough data
7.7
32
Not enough data
Customization
8.0
32
Not enough data
8.8
34
Not enough data
8.0
31
Not enough data
Agentic AI - Unified Workspaces
7.0
26
Not enough data
7.5
29
Not enough data
Compatibility
Not enough data
9.3
98
Not enough data
8.9
94
Not enough data
8.9
92
Agentic AI - Enterprise Search Software
Not enough data
8.8
46
Not enough data
8.7
42
Not enough data
8.9
46
Not enough data
8.8
41
Not enough data
9.0
45
Not enough data
8.7
42
Search Queries
Not enough data
9.1
92
Not enough data
9.5
95
Not enough data
9.1
90
Not enough data
9.1
86
Not enough data
9.3
98
AI powered search - Enterprise Search Software
Not enough data
8.4
37
Not enough data
8.4
31
Not enough data
9.5
36
Functionality
Not enough data
9.0
94
Not enough data
9.4
96
Not enough data
9.1
95
Compatibility - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.5
30
Not enough data
8.7
29
Functionality - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.6
29
Not enough data
9.2
30
Search Queries - Enterprise Search Software
Not enough data
9.1
30
Not enough data
9.2
31
Not enough data
8.6
31
Not enough data
9.4
29
Automation
8.5
48
Not enough data
8.5
45
Not enough data
8.6
49
Not enough data
Administration
8.7
47
Not enough data
8.3
45
Not enough data
9.0
44
Not enough data
Project management
8.7
45
Not enough data
8.3
45
Not enough data
8.7
46
Not enough data
8.4
46
Not enough data
8.3
44
Not enough data
7.7
43
Not enough data
8.3
46
Not enough data
Workload
7.7
44
Not enough data
8.4
46
Not enough data
8.5
46
Not enough data
8.0
45
Not enough data
Communication & Collaboration
8.6
45
Not enough data
9.1
52
Not enough data
9.0
51
Not enough data
Cost Management
7.7
44
Not enough data
7.9
45
Not enough data
7.6
43
Not enough data
Integration
8.0
42
Not enough data
7.8
45
Not enough data
7.7
44
Not enough data
Generative AI
7.9
43
Not enough data
7.9
42
Not enough data
Agentic AI - Work Management
7.5
39
Not enough data
7.6
40
Not enough data
7.7
40
Not enough data
7.9
39
Not enough data
Communication
7.1
57
Not enough data
8.4
60
Not enough data
7.6
55
Not enough data
8.1
61
Not enough data
8.2
56
Not enough data
Content & Documents
8.9
63
Not enough data
8.8
60
Not enough data
8.6
61
Not enough data
8.8
61
Not enough data
Controls
8.3
53
Not enough data
8.5
54
Not enough data
8.6
56
Not enough data
7.9
52
Not enough data
8.2
54
Not enough data
Project Management
8.1
56
Not enough data
8.4
55
Not enough data
8.8
54
Not enough data
9.0
53
Not enough data
Remote Collaboration
9.0
57
Not enough data
8.7
54
Not enough data
8.7
54
Not enough data
7.1
54
Not enough data
Generative AI
7.9
57
Not enough data
7.7
55
Not enough data
Agentic AI - Project Collaboration
7.0
50
Not enough data
7.5
50
Not enough data
Responses
Not enough data
8.7
57
Not enough data
8.8
62
Not enough data
9.2
65
Automation - AI Agents
Not enough data
8.8
52
Not enough data
8.4
61
Not enough data
8.4
63
Not enough data
8.9
57
Not enough data
9.0
54
Platform
Not enough data
8.8
59
Not enough data
8.9
58
Not enough data
8.6
61
Autonomy - AI Agents
Not enough data
8.9
59
Not enough data
8.9
60
Not enough data
8.8
63
Not enough data
9.0
57
Generative AI
Not enough data
9.1
65
Not enough data
8.9
65
Customization - AI Agent Builders
Not enough data
10.0
7
Not enough data
9.4
6
Not enough data
9.0
5
Functionality - AI Agent Builders
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
8.8
7
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
9.2
6
Management and Discovery - IT Documentation
8.4
178
Not enough data
8.5
182
Not enough data
8.5
181
Not enough data
Operations - IT Documentation
8.4
178
Not enough data
8.0
174
Not enough data
8.2
174
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Guru are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.8%
Internet
6.3%
Financial Services
5.5%
Marketing and Advertising
4.3%
Other
43.2%
Computer Software
14.6%
Information Technology and Services
11.2%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.2%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
