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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial 1 User Per Month
Confluence
Star Rating
(4,109)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansGuru
Star Rating
(2,303)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in ease of use, scoring 9.3 compared to Confluence's 8.0. Reviewers mention that Guru's intuitive interface and streamlined navigation make it easier for teams to adopt and utilize effectively.
- Reviewers mention that Guru's quality of support is notably higher, with a score of 9.3 versus Confluence's 8.0. Users on G2 highlight Guru's responsive customer service and helpful resources, which enhance the overall user experience.
- Users say that Guru's knowledge sharing capabilities are superior, scoring 9.5 compared to Confluence's 9.1. Reviewers appreciate Guru's ability to facilitate collaboration and ensure that information is easily accessible across teams.
- G2 users report that Guru's proactive assistance feature, scoring 8.8, significantly enhances user engagement, while Confluence's score of 7.4 indicates room for improvement. Users mention that Guru's proactive prompts help guide them to relevant content.
- Reviewers mention that Guru's advanced search functionality, scoring 9.1, outperforms Confluence's 8.1. Users appreciate how Guru's search capabilities allow them to quickly find the information they need, improving productivity.
- Users on G2 report that Guru's browser extension, with a score of 9.2, provides seamless access to knowledge resources, while Confluence's score of 7.8 suggests it lacks in this area. Reviewers highlight the convenience of Guru's extension for quick reference during workflows.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Confluence
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.5
3,514
9.2
1,902
Ease of Use
8.0
3,544
9.3
1,923
Ease of Setup
8.2
1,048
9.3
941
Ease of Admin
8.0
815
9.0
476
Quality of Support
8.1
2,384
9.3
1,500
Has the product been a good partner in doing business?
8.4
735
9.4
429
Product Direction (% positive)
7.5
3,457
9.2
1,801
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.3
104
Not enough data
9.3
104
Not enough data
9.4
103
Content Discovery
Not enough data
9.4
103
Not enough data
9.2
101
Not enough data
9.1
100
Not enough data
8.9
102
Not enough data
9.3
100
Not enough data
9.1
101
Generative AI
Not enough data
9.1
62
Not enough data
9.1
62
Administration
Not enough data
9.2
673
Not enough data
9.2
668
Not enough data
9.1
662
Knowledge Management
Not enough data
9.6
786
Not enough data
9.3
737
Not enough data
9.2
700
Compliance
Not enough data
9.2
682
Not enough data
9.2
654
Not enough data
9.2
650
Not enough data
9.1
628
Customer Support
Not enough data
9.2
756
Not enough data
9.2
717
Not enough data
9.0
645
Data Security
Not enough data
9.2
631
Not enough data
9.2
626
Not enough data
9.3
648
Not enough data
9.1
631
Administration
Not enough data
9.2
675
Not enough data
9.3
698
Not enough data
9.4
765
Generative AI
Not enough data
9.0
480
Knowledge Pages
8.5
732
9.0
680
8.4
714
9.1
637
8.8
735
9.0
678
8.3
633
8.8
578
7.8
419
8.9
536
8.7
470
9.1
548
Knowledge Dissemination
8.3
653
8.9
664
8.6
736
9.0
661
9.1
777
9.5
730
8.6
762
9.1
707
8.1
457
9.1
568
7.8
407
9.2
571
8.8
452
9.3
577
8.3
429
9.0
543
8.5
427
9.2
554
Agentic AI - Knowledge Base
7.6
163
8.6
97
7.5
162
8.9
96
7.5
161
8.8
95
Login Options
8.9
30
Not enough data
8.0
28
Not enough data
Productivity
7.2
27
Not enough data
7.7
27
Not enough data
7.8
29
Not enough data
7.0
27
Not enough data
7.6
28
Not enough data
Customization
7.8
28
Not enough data
8.8
27
Not enough data
7.9
28
Not enough data
Agentic AI - Unified Workspaces
6.9
25
Not enough data
7.3
25
Not enough data
Compatibility
Not enough data
9.4
91
Not enough data
9.0
89
Not enough data
9.0
92
Agentic AI - Enterprise Search Software
Not enough data
9.0
40
Not enough data
8.8
40
Not enough data
9.0
40
Not enough data
8.9
40
Not enough data
9.2
40
Not enough data
8.8
40
Search Queries
Not enough data
9.2
88
Not enough data
9.4
92
Not enough data
9.1
89
Not enough data
9.1
86
Not enough data
9.3
90
AI powered search - Enterprise Search Software
Not enough data
8.8
29
Not enough data
8.4
29
Not enough data
9.4
29
Functionality
Not enough data
9.0
90
Not enough data
9.4
91
Not enough data
9.1
93
Compatibility - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.6
29
Not enough data
8.7
29
Functionality - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.5
29
Not enough data
9.1
29
Search Queries - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.6
29
Not enough data
8.6
29
Not enough data
9.4
29
Automation
8.5
41
Not enough data
8.5
39
Not enough data
8.6
40
Not enough data
Administration
8.7
41
Not enough data
8.3
40
Not enough data
9.0
39
Not enough data
Project management
8.9
39
Not enough data
8.3
39
Not enough data
8.5
39
Not enough data
8.5
39
Not enough data
8.3
39
Not enough data
7.9
39
Not enough data
8.2
39
Not enough data
Workload
7.9
39
Not enough data
8.5
39
Not enough data
8.7
40
Not enough data
8.1
38
Not enough data
Communication & Collaboration
8.7
39
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
Cost Management
7.6
39
Not enough data
7.7
39
Not enough data
7.6
39
Not enough data
Integration
8.2
38
Not enough data
8.0
40
Not enough data
7.9
39
Not enough data
Generative AI
8.2
39
Not enough data
8.2
38
Not enough data
Agentic AI - Work Management
7.8
36
Not enough data
7.8
36
Not enough data
8.0
37
Not enough data
8.2
36
Not enough data
Communication
7.0
53
Not enough data
8.4
55
Not enough data
7.6
50
Not enough data
8.1
55
Not enough data
8.3
51
Not enough data
Content & Documents
8.9
55
Not enough data
8.8
55
Not enough data
8.7
53
Not enough data
8.9
55
Not enough data
Controls
8.4
50
Not enough data
8.7
50
Not enough data
8.6
52
Not enough data
8.0
49
Not enough data
8.2
50
Not enough data
Project Management
8.3
51
Not enough data
8.5
52
Not enough data
8.9
49
Not enough data
9.0
49
Not enough data
Remote Collaboration
9.1
51
Not enough data
8.7
52
Not enough data
8.7
51
Not enough data
7.1
50
Not enough data
Generative AI
7.9
50
Not enough data
7.7
49
Not enough data
Agentic AI - Project Collaboration
7.1
47
Not enough data
7.5
47
Not enough data
Responses
Not enough data
8.7
51
Not enough data
8.8
49
Not enough data
9.2
51
Automation - AI Agents
Not enough data
8.8
48
Not enough data
8.5
49
Not enough data
8.2
49
Not enough data
8.9
50
Not enough data
9.0
49
Platform
Not enough data
8.9
51
Not enough data
8.9
50
Not enough data
8.7
51
Autonomy - AI Agents
Not enough data
8.9
50
Not enough data
8.9
50
Not enough data
8.9
50
Not enough data
8.9
50
Generative AI
Not enough data
9.1
51
Not enough data
8.9
50
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
172
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
171
Not enough data
8.2
168
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
8.7
53
Not enough data
8.7
53
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Guru are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Employee Intranet, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.7%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.5%
Computer Software
14.8%
Information Technology and Services
11.2%
Consumer Services
8.8%
Internet
6.5%
Financial Services
5.9%
Other
52.9%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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