4.1 out of 5
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Balsamiq Reviews & Product Details


What is Balsamiq?

Balsamiq Wireframes is a rapid wireframing software that combines the comfort and simplicity of paper sketching with the power of a digital tool, so your work is easier to share, modify, and get honest feedback on. Mockups look like sketches, so stakeholders won't get distracted by little details, and can focus on what's important instead. Balsamiq really shines during the early stages of designing a new interface. Our little tool is zenware, meaning that it will help you get "in the zone", and stay there. Our aim is for you to forget our software is there at all. Balsamiq offers the same speed and rough feel as sketching with pencil, with the advantage of the digital medium: drag & drop to resize and rearrange elements, make changes without starting over, and your work is clear enough that you'll make sense of them later. Please consider that we don’t reply to G2Crowd requests for contact. Here’s how and where you can find us: https://balsamiq.com/company/#contact

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Languages Supported
English, French, German, Italian, Portuguese, Spanish, Turkish
Vendor
Balsamiq
Company Website
Year Founded
2008
HQ Location
Sacramento, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
39
Twitter
@balsamiq
Twitter Followers
17,133
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Companies Using Balsamiq

Cisco
Microsoft
Salesforce
Adobe
Intuit
LinkedIn
Accenture
Wells Fargo
Apple
Intel
eBay
JP Morgan Chase

Balsamiq Reviews

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1-50 of 351 total Balsamiq reviews
Balsamiq review by Sid S.
Venture Capital Analyst - Intern
Venture Capital & Private Equity
Enterprise
(10,001+ employees)
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"Extremely user friendly "

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Balsamiq review by Gurava M.
Product Manager
Information Technology and Services
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"Great tool for conceptual design"

What do you like best?

Easy of use (from simple design to moderate & complex)

Extensive list of options for mock-ups (UI library)

Simplicity of the tool in saving, opening and converting them into different document formats

Alternate versions for each mock-up

Linking the screens is good for a quick demo or presentation (for interactions)

Duplicating the mockups is nice.Helps to reduce lot of rework.

We can use different colors if we need to for some differentiation and visual presentation.

What do you dislike?

We cannot add even basic bar graphs, line charts, pie charts with some data points. We can only place the icon of the graph there which do not give much insight for the presentations.

No standard page size (screen resolution) by default given in the application (primarily for new users)

Recommendations to others considering the product

Great tool for conceptual design and review. If you are validating your concept with users, senior leadership and your team, this tool helps to reduce the discussions around design and put more focus on concept.

For product managers, it helps to convey your ideas and thoughts to UX design team.

Design team can quickly create some designs and run it through the team using this tool which saves lot of time related to the feedback loop.

Very easy to use even for beginners and very affordable.

What business problems are you solving with the product? What benefits have you realized?

Create Conceptual designs based on thoughts and ideas for initial discussions.

Create mock-ups based on paper prototypes for presentations and quick reviews. It helps to discuss concept rather than design.

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Balsamiq review by Reyes P.
Animador 3D
Small-Business
(2-10 employees)
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"Speed up your development time"

What do you like best?

The best thing about this software is that it can be used online, it has very good performance, besides that it has many predefined forms ideal for creating quick sketches and wireframes, like browser windows, texts, buttons, modal boxes, assets, etc, It also serves to make flow diagrams, uml, and others, it is very versatile, you can also use the application on the desktop to work offline.

What do you dislike?

In my opinion this is the best software currently to make interface models, uml maps, flow diagrams and others, I can not say I have something that I did not like.

Recommendations to others considering the product

If you are a web developer, ui designer, or graphic designer, this software is really useful, it speeds up the time in which sketches and wireframes can be created, the learning line is practically nonexistent, it is too easy to use.

What business problems are you solving with the product? What benefits have you realized?

It is a very useful software that allows me to work in a very fast way, since it is only to slide and release, the objects, pictures, models when they are close to others are aligned automatically, and allows to increase and decrease the size without losing quality, what can be developed in large resolutions or in low and maintain the appearance. It allows me to import my project in several formats, such as pdf, png, etc, for the price of the software it is a very good option for me, also is great for these moments when i'm looking for inspiration or to make something new design because it let me move everything around.

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Balsamiq review by Brent R.
Owner
Marketing and Advertising
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"Decent tool for mockups and simple wireframes"

What do you like best?

Balsamiq is easy to use with a drag-and-drop interface and a library of pre-made interface components. Makes it easy to sketch an idea quickly, so you can move on to a more detailed prototype.

What do you dislike?

I don't know about the web app, but in the desktop app, versioning must be done manually, which is kind of a drag if you're trying to track multiple iterations. Also, any exports will be cropped automatically to the objects on your project page, which can make sizing consistency a problem when you have multiple project files representing different screens or states. (As a workaround to standardize them, I built custom assets for portrait/landscape page borders and place them into every file.)

Recommendations to others considering the product

If you need a simple tool for quick mockups and wireframes, Balsamiq is a pretty solid choice. If you're looking for a single tool that will also allow you to deploy complex, interactive prototypes, you would be better served by pro tools like Axure or OmniGraffle.

What business problems are you solving with the product? What benefits have you realized?

Quick mockups and wireframes for projects. It's quite a bit faster than using pen and paper and much easier to share with remote team members.

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Balsamiq review by Vedantha (Ved) T.
UX/UI Designer
Pharmaceuticals
Mid-Market
(201-500 employees)
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"The best and most user friendly mockup app out there"

What do you like best?

It's so simple to get a quick mockup together. It has most of the required options to generate rough mockups. I tried using pen and paper before using Balsamiq, and the output from the app was more "reviewable" if that makes sense.

What do you dislike?

Nothing to dislike. It meets all requirements adequately most of the time. Love this app.

Recommendations to others considering the product

Just try it out, I'm sure you'll love it.

What business problems are you solving with the product? What benefits have you realized?

When I have a design in mind and I'm trying to get some initial user feedback, I just start using Balsamiq to achieve it. It's the best way to get initial direction without getting bogged down by deeper details. Because the app also exports images, I occasionally link them up for a quick and dirty prototype as well.

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Balsamiq review by Virginie L.
autonome
Small-Business
(11-50 employees)
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"Balsamiq ideal para wireframes"

What do you like best?

Balsamiq es la herramienta más simple e intuitiva que conozco para diseñar esquemas complejos de web sin perder el enfoque en la estética. El aspecto "dibujado a mano" logrado en los wireframes facilitan el entendimiento durante las reuniones, y las personas que no son diseñadores interactuarán más con los wireframes que si estuvieran diseñados realmente los proyectos.

BalsamIq es lo suficientemente intuitivo para en pocos minutos lograr soltura con su panel de control, incluso si nunca lo has usado antes.

En caso de tener problemas para aprender, hay mucha información y tutoriales en Internet para aprender a usarlo.

What do you dislike?

Me gustaría ver más plantillas, iconos y otros elementos para otros casos de uso. Por lo demás, no tengo mucho negativo que decir acerca de lo que no me gusta de este programa, además de que no hay algunas opciones para crear otros esquemas / bocetos de elementos. Este programa se enfoca mucho en iOS, Android y aplicaciones de smartphones.

Recommendations to others considering the product

Nos permite ver a modo boceto en mano alzado como podría ser el estado y diseño de nuestra página web antes de implantar en definitivo.

What business problems are you solving with the product? What benefits have you realized?

Los beneficios de este software, como cualquier otro software de diseño wireframes, es obtener la idea de cómo se vería y probar las interacciones de la computadora y usuario así como la experiencia del usuario antes de que se implante de forma definitiva. FAcilita el entendimiento con los clientes finales, ya que podemos crear prototipos de páginas web.

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Balsamiq review by Praveen T.
CEO
Small-Business
(2-10 employees)
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"As great and simple as it's logo look."

What do you like best?

Unlike platforms like Invision, it's allowing us to make UI for websites, apps in the product itself and makes sharing of those pages with the peers as well. This is really great and saves money and time since there is no need of additional software needed to solve that task separately.

What do you dislike?

Balsamiq is a early stage product and the UI is not very modern in nature. Though it solves the purpose of what it conveys, the crucial part for a product is customers. To convert a lot of customers, you will need to make your landing pages more modern in nature. That's always a pain point for a lot of customers.

Recommendations to others considering the product

Try for Wireframing.

What business problems are you solving with the product? What benefits have you realized?

With Balsamiq, the UI and UX study on the mobile app screens and the website for the company's products are designed and are shared with the team to proceed with the development. It makes the collaboration and editing the changes suggested more easier and user friendly.

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Balsamiq review by Nate S.
Marketing Director & Solutions Architect
Information Technology and Services
Small-Business
(11-50 employees)
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"Great tool for quick concepts/wireframes"

What do you like best?

Balsamiq is a great wireframing tool that's easy for anyone to use. It has basic features like drag & drop, click to edit, and a library of UI elements that you can instantly search and add to your screen which saves a lot of time and helps create concepts quickly. Balsamiq also lets you hyperlink elements to other screens you create, thus allowing you to create clickable prototypes of your wireframes.

What do you dislike?

The out of the box icon and UI library they offer could use an update to keep up with a lot of the new UI that's being used in the market. The commenting and collaborating functions could use some improvements as well. The desktop app and web app could also use some improvements in sharing mockups from one to the other.

Recommendations to others considering the product

Balsamiq offers a desktop app and a web app. Each has a free 30-day trial, and after that you'll need to purchase a subscription or desktop license. It's worth giving it a trial to see if it will work for you. If you need a tool for creating basic wireframe concepts, it's great. It's also worth comparing it to other wireframe tools on the market to see of others may better meet your UI element needs or pricing needs. There is usually a small learning curve to get used to the nuances of different tools, so personal preference for the UI of a wireframe tool may come into play for you.

What business problems are you solving with the product? What benefits have you realized?

Anytime we are designing or building new web pages, software, mobile apps, etc the first thing we always do is sketch out the requirements into black & white Balsamiq wireframe concepts to keep the focus on functionality and not design. Once we're sure we have the right functionality in place, then we move into design. Balsamiq helps keep us (and our clients) focused on the important details in the early stages of new product designs and not worrying about things like colors when we should be worried about what the purpose of each screen is and what it actually does.

Response from Support at Balsamiq of Balsamiq

Hi Nate and thanks for your detailed review! :)

Just wanted to point out that we recently launched our new web version, Balsamiq Cloud, that introduces our new native editor, great collaboration features and supports our BMPR file format (easier to move files from the Desktop version).

You'll find more details on this page: https://blog.balsamiq.com/balsamiq-cloud/

Any questions, we're here!

-Virgin

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Balsamiq review by Consultant
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"A Quick and Easy Way To Mock Up"

What do you like best?

Out of the prototyping/wire framing options, Balsamiq is easily the easiest to learn. As a consultant, I have worked on countless projects that needed a quick visualization of an idea, and I always knew to go to Balsamiq to create it. The aspect of Balsamiq I like the most, is the ease of use. Other products can become quite complicated quickly, whereas, Balsamiq keeps it simple and that is powerful for quick mock ups and prototypes.

What do you dislike?

The overall look of the wire frames can look a bit elementary to certain crowds, but that is how Balsamiq was designed. Compared to other software options, the finished mock up in Balsamiq can look a bit less professional.

Recommendations to others considering the product

If you are not a UX or UI tasked individual, Balsamiq is incredibly accessible to bring concepts to life. It is one of the cheaper options, and each work space you create has a 30 day free trial! The price of Balsamiq is quite competitive for the premium version.

What business problems are you solving with the product? What benefits have you realized?

Often times, it is difficult providing more visualization to ideas in consulting. When speaking to clients, they often want to see a piece of the product they are investing in, but often times developing that project does not start immediately in a project life cycle. The real business value of Balsamiq stems from using it to provide the client with something real and visual, for the designs made in the program can be used as wonderful starting points to build out the real business solution.

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Balsamiq review by Keith K.
Digital Product Manager
Mid-Market
(201-500 employees)
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"Simple, yet powerful wireframing"

What do you like best?

Balsamiq is my go-to software for simple screen mockups. As a digital product owner, I often have to think through the ways my customer will interact with our applications. Balsamiq lets me drag and drop buttons, form fields, and text on the screen with comments so our designers and developers understand how each screen and control are supposed to function.

What do you dislike?

Balsamiq is NOT intended to give a final view of the design, nor is it intended to create a working prototype. If you're looking for something along those lines, I'd suggest checking into a product like Invision. The tools in Balsamiq are very versatile, but occasionally, I can't find exactly what I want, like a like a multi-select combo dropdown.

Recommendations to others considering the product

Give the free trial a try. Balsamiq is great for what it was designed to do - rapid wireframe development. If you can build slides in Powerpoint, you should have no problems using Balsamiq. Note: this review was based on the desktop version, Mockups 3 for Desktop. I have not used the Cloud version.

What business problems are you solving with the product? What benefits have you realized?

Balsamiq gives me a way to easily visualize the screen layout and communicate those requirements to designers and developers. It has a lot of standard controls, so I can easily drag and drop what I want where I want it without having to do everything from scratch. It makes it easy to iterate through different options and speeds up the critical pre-design phase.

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Balsamiq review by Sky H.
Partnership Engagement Associate
Information Technology and Services
Mid-Market
(51-200 employees)
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"Cannot get easier than drag 'n drop"

What do you like best?

I like the search function and categorization which make it easy for me to location the graphics I am looking for. This also helps me easily access commonly used graphics like the browser window or phone screens from the top bar section so that I carry out as few actions as necessary. This really speeds up the entire process of creating wireframes!

What do you dislike?

To resize some of the graphics you have to use a sliding scale from small to extra large. I would prefer more customization there so that the wireframes I am creating are as close to the end result as I can get them. Some of the icons alow you to drag a corner to custom resize, and it would be great if all of the graphics had this same resizing option.

Recommendations to others considering the product

This tool doesn't take much time to onboard so you can pretty much toss it into the hands of anyone, however it is not a great tool for collaborative versioning. You have to save working files and share them back and forth elsewhere. Best for teams that are in the same office or can work collaborative

What business problems are you solving with the product? What benefits have you realized?

The ability for non-technical team members (myself) to be able to communicate ideas to technical team members and clients. There are other wireframe creation tools on the market, but the drag and drop ease of use of Balsamiq make putting it into the hands of anyone on the project team possible.

Response from Support at Balsamiq of Balsamiq

Thanks for your review, Skyler!

It sounds like collaboration is a big part of your workflow so we thought you may want to try our new web product: Balsamiq Cloud. It features real-time collaboration, comments (with callouts) and chat among other new features.

More details here: https://blog.balsamiq.com/balsamiq-cloud/

Hope this helps! :)

-Virgin

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Balsamiq review by Joe H.
Senior Software Engineer
Information Technology and Services
Enterprise
(10,001+ employees)
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"Great Prototyping/Wireframing App"

What do you like best?

I like how quickly you can get a mockup completed - great for visualizing designs after a brainstorm session. Easy to use, drag & drop, supports data entry and clickable areas to chain pages together. Great design tool at a very reasonable price!

What do you dislike?

Some of the data entry in the grids/spreadsheets can be a bit clunky, but there's not much I don't like about this product.

Recommendations to others considering the product

There are many lower-cost/free (online) options out there, but this is the one I feel does the best job -- certainly for the price.

What business problems are you solving with the product? What benefits have you realized?

Getting from requirements to mockups can be a time consuming task, but this software allows you to shorten that timeframe with it's simple UI. Getting the wireframe designs in front of the stakeholder quickly allows you to close the design loop in a shorter timeframe - design iterations can be completed muck quicker. The main benefits are time savings and timely user feedback on the design.

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Balsamiq review by Curtis G.
Small-Business
(11-50 employees)
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"Fast, easy, cheap wireframing for lean product teams and ux designers"

What do you like best?

Balsamiq is a lightweight solution for wireframing products, websites, and apps. It requires very little training to begin using. If you are familiar with other design, prototyping, or wireframing software you'll pick it up quickly. It has some built in features like commonly used libraries (buttons, copy elements, forms, ios screens, icons, even has fontawesome integrated) to help speed up your workflow and kick out some low fidelity wireframes fast. Balsamiq has options for a sketch mode that styles your graphics to look more like drawings for when you need really low fidelity, or wireframe mode which is a little more polished with solid shapes and edges and fonts. Default is a monotone greyscale look to your designs but you can add colors and elements to make them pop moer. You can also create click through prototypes of your various screens and export to PDF for sharing. Plus you can purchase a web/cloud version or install a standalone version on your computer.

What do you dislike?

There aren't a lot of export options or ways to integrate to other tools in the design process such as Sketch, Invision, Adobe XD, etc. to take your low fidelity wireframes right from Balsamiq into the next phase of your workflow. Also, the web/cloud version seems overpriced. Charging per project instead of user. Considering how minimal the feature set, I would expect it to be less. If you are on smaller teams, opt for the standalone version instead.

Recommendations to others considering the product

They have a lot of info on their website about the features and how to use it plus helpful videos. It doesn't take long so do a little research. Also look up other similar wireframing tools and compare features for what you need. Lastly, they offer a free trial and you can easily learn all of the features in that amount of time to make your final decision.

What business problems are you solving with the product? What benefits have you realized?

Our team needs to be nimble and iterate on ideas, prototypes, and design flows quickly. Balsamiq is an affordable solution to do this.

Benefits:

Fast, cheap, and almost anyone can use this with minimal software education.

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Balsamiq review by Nick H.
Office Manager and Pre-Sales Consultant
Information Technology and Services
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"A great way of quickly presenting your ideas"

What do you like best?

Balsmiq is simply a quick way of drawing out your idea and is easy to pickup and put down. When you launch Balsmiq, your previous "Mockups" are ready and waiting.

Its great for mapping out a system diagram, but excellent for application/web development. Each item you add to the page has a "Link" function will allows you to link this to another mockup. This means that you can mockup a website then when you preview it, all of the links work and take you to other pages. The beauty of it is that you do not have to be a web developer great a mockup. We find it very useful to plan our ideas and then hand our mockups over for them to develop.

What do you dislike?

It can be a little particular here and there. Adding an image or a block of text to the mockup can be a tad confusing as its not entirely obvious from the icons that it is what you want.

Also when you put it in full screen, it really means full screen. So add a little bit of padding around your image if you want to be able to see everything.

Recommendations to others considering the product

If you have the time and already have Powerpoint installed and licensed, have a play with its storyboarding functionality. If it doesn't do the trick, definitely check out Balsamiq.

What business problems are you solving with the product? What benefits have you realized?

Wireframing of our systems and mockups of our websites. The key benefit is that it makes is much easier to collaborate on your projects.

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Balsamiq review by Albert E.
Sr. Experience Designer
Internet
Mid-Market
(501-1000 employees)
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"Easy Web-Based Tool for Wireframing"

What do you like best?

Balsamiq offers a comprehensive set of reusable, established UI modules that make it easy to quickly mock up a screen for a mobile device or computer. Objects resize easily and provide some interactivity. The sketchy look to the interface you create helps reviewers focus on function rather than design.

What do you dislike?

Balsamiq has done much to increase its application speed over the years, but working with any web-based, or internet connected app is prone to speed issues and interruptions that can't be mitigated by the app. Ultimately, balsamiq requires you to be online. The need for higher fidelity options and complexity has made me move to Sketch.

Recommendations to others considering the product

Balsamiq is a great tool for guick, low-fi wireframes when you need a visual representation to gather stakeholder feedback. It's modular UI components allow for fast mockups and customizability. Take the time to watch the helpful tutorials. Think about the individual components of your wires so you can create any new you need and have them ready as you develop new wires. It's more challenging to retrofit components later in the mockup development stage.

What business problems are you solving with the product? What benefits have you realized?

Balsamiq has been a great tool for fast wireframing of ideas at a low fidelity to gather quick feedback from stakeholders who often respond more easily to visual representations of UI. It lets me pull an idea together quickly for feedback.

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Balsamiq review by Maritza L.
Small-Business
(2-10 employees)
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"A great low-fidelity mock up/prototyping software"

What do you like best?

Balsamiq makes wireframing and prototyping very fast and easy. You have a lot of pre-defined assets such as buttons, icons, titles, text, labels, placeholder items etc. that you can drag and drop, letting you finish an idea for a landing page or app quite quickly.

What do you dislike?

I don't like that you cannot edit the predefined icons. As far as I know, its not possible to even change their angles. Also, the opacity is already predefined, you can choose only about 4 or 5 states of opacity, instead of a percentage.

Recommendations to others considering the product

This is a great and easy tool for everybody. It mostly would be used for the early stages of mockups for an app or website and can be used by designers, marketers, or even developers to generate a quick wireframe idea, and helps you understand the user flow too.

It also works great to create low fidelity prototypes to make usability tests, so you can testyour design to make sure the users understand the flow you have in mind, and make quick adjustments, that would be very tedious to do if you were working with high-fidelity prototypes.

What business problems are you solving with the product? What benefits have you realized?

Being a UI/UX designer, this works great for receiving feedback for the idea of a design both by the final users, but for the client too. The benefits: being able to create mockups very quickly and edit them easily. This works for website designs and for apps too. Being able to make usability tests very efficiently.

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Balsamiq review by Lucas B.
Mid-Market
(51-200 employees)
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"Ideal for explaining and visualizing ideas "

What do you like best?

Balsamiq is by far one of my favorite applications. It’s an easy tool for visualizing an idea for a site or app. A visualization improves collaboration. It stimulates new ideas and brings up questions about feasibility. But above all, there is less misunderstanding about your idea or vision. In text or during discussions it is easy to talk alongside each other, hearing or reading what you want to hear. An image shows more clear what you mean with your idea…and what it does not mean.

Therefore I use Balsamiq not only for wireframing, but also sketching processes or business models. The visualization is sketchy enough to keep discussions in the idea-phase, instead of wasting time on to detailed discussion.

What do you dislike?

Although it not meant for sketching processes, it could be improved a bit for doing this (a bit more support for some more arrows or diagrams)

Sometimes a bit lost in different propositions. interesting only propositions, but the offline desktop version works faster for me (lot of coping attributes and screenshots into my sketches)

It's using flash or something like that in their offline version, it keeps asking for updates

Not the best solution for interactive prototypes (like axure) to test with customers, Its best for talking about ideas.

Recommendations to others considering the product

Try both online and offline version

What business problems are you solving with the product? What benefits have you realized?

- getting people on the same page

- prevent wasting valuable time in meetings on explaining ideas

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Balsamiq review by Mack H.
Help Desk Associate
Higher Education
Mid-Market
(501-1000 employees)
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"Great wireframe tool for simple mock ups"

What do you like best?

Balsamiq is a great tool to use when you just want to get an idea of a design from your head into some sort of visual. Its a very lightweight and flexible tool that allows you to make simple mocks.

What do you dislike?

Balsamiq has a bunch of great widgets you can use to make mocks but they ar ea bit hard to search through. It would be great if that search feature was improved.

Recommendations to others considering the product

Play around with the tool a bit before jumping right in. Also remember that balsamiq mocks are meant to be very rough. Design doesn't have to be perfect on the first try.

What business problems are you solving with the product? What benefits have you realized?

Designing website and apps. Using balsamic we've been able to communicate our thoughts regarding design easier to other team members.

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Balsamiq review by Matt S.
Visual Design Contractor
Design
Small-Business
(11-50 employees)
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"A Quick and Dirty Wireframing Tool"

What do you like best?

Super easy learning curve. Anyone can create a wireframe in minutes. Quick and dirty approach for getting ideas down quickly. Low fidelity wireframing tool. Drag and drop user interface. Ability to design for mobile as well as desktop with different templates for both. Position and size picker.

What do you dislike?

Would love the option of being able to make higher fidelity wireframes with the same quick and easy drag and drop user interface. The style of the boxes and buttons is over-stylized, it would be nice to have the option of choosing what style you want. I know the idea is low fidelity and quick and dirty but the interface is great and allowing the user to choose a more refined style would make the product much better for both low and high fidelity.

Recommendations to others considering the product

Try a software like Axure and see if it's right for you. It is on the opposite spectrum of having too many features with a steep learning curve. If you just need a tool for low fidelity mockups after moving from pen and paper this is an excellent option for any designer. If you need a tool for more formal and high fidelity wireframes and mockups you might want to look at a different tool.

What business problems are you solving with the product? What benefits have you realized?

Easiest way to lay out a design without pen and paper. Quick ways to design without having to get into the nitty gritty of UI design. The ability to turn around designs quicker and with ease.

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Balsamiq review by Stefan D.
Senior Consultant Mobile
Small-Business
(11-50 employees)
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"Easy to use mockup tool"

What do you like best?

Balsamiq is very easy to use and gives me the opportunity to visualize ideas in a fast way.

I like the pre installed UI libraries especially for mobile UI and the hand drawing look in general.

If I only need to mock the first screens to get feedback it's my #1 tool.

Also the export options (PNG, PDF, JSON) are totally enough for my needs.

What do you dislike?

There is not much. The software update process could be better.

Sometimes I wish it would be possible to add a little interaction to the wireframes.

Recommendations to others considering the product

Start with the trail version and if your fine with Balsamiq buy it.

What business problems are you solving with the product? What benefits have you realized?

Quick visualizing of different ideas to discuss these with team members and / or clients.

The low fidelity Mockups help people to focus on the UX without starting to discuss colors e.g.

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Balsamiq review by John C. D.
Content Strategist
Higher Education
Enterprise
(1001-5000 employees)
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"Balsamiq is More than Basic"

What do you like best?

I like the drag and drop nature of the extensive library elements. PLUS, the alignment mechanism works very well. It has very clean interface that allows free form composition without distraction. ALSO, I enjoy the easy addition of images as assets elements,

What do you dislike?

We use the old Flash-based version (myBalsamiq)... I wish that a transition path to the desktop version was offered w/ a similar pricing structure. PLUS, a higher-education discount would be nice!

Recommendations to others considering the product

Try the new Balsamiq 3... It supports widely available library add-ons. The web based myBalsamiq does not.

What business problems are you solving with the product? What benefits have you realized?

Initial layout for university web pages prior to build in Omni Update.

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Balsamiq review by Franz R.
User Experience Designer
Information Technology and Services
Mid-Market
(51-200 employees)
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"Simple Wireframing Tool"

What do you like best?

The interface is simple and easy to use. It is quick and easy to create wireframes and sets of wireframes that show a sequence of steps or user interactions. It is reasonably easy to maintain sets of wireframes.

It is easy to share individual wireframes in PNG's and sets of wireframes as PDF's.

What do you dislike?

Some of the general operations feel clunky like opening a saved Balsamiq file and updating the application. Working with many wireframes simultaneously can be confusing.

The application is lacking some features for creating hi-fidelity wireframes, such as selecting fonts for specific screen elements, defining font-styles inside of controls, and the like.

There is also a lack of versioning features and manual versioning is required. This feels somewhat old school and can be confusing for products owners and developers.

Recommendations to others considering the product

Balsamiq has sufficient features for professional wireframing and software design purposes. The lure of feature-rich tools is sometimes tempting, but in my experience the wireframing tool does not make a great experience, but the thought, understanding and empathy that goes into the design of the user experience and user interactions and product features.

What business problems are you solving with the product? What benefits have you realized?

The products works very well for showing product owners and developers design ideas for purposes of discussion, debate and refinement.

The products also works very well for specifying new designs for developers. This is best done in a series of screens that show various screen states and user interactions.

I also use the products to document bugs in software products and websites we have developed. This includes outlining and documenting bugs and changes to user interactions and refinements to the usability of completed interfaces and user experiences.

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Balsamiq review by Jackie W.
Sharepoint Developer
Information Technology and Services
Mid-Market
(51-200 employees)
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"Simple and Easy Wireframe Tool"

What do you like best?

What I like best about this platform is that it is simple and straight forward. The collaboration options such as being able to share with teammate and invite/add users to be part of a Project is helpful. I really like the ability to upload custom images. It offers the basic and most used items needed to map out a wireframe, along with the ability to export to PDF.

What do you dislike?

What is dislike is that there aren't gridlines or "snapable" areas. I would also like to be able to change fonts, or use custom fonts for specific cases.

Recommendations to others considering the product

If you are considering using Balsamiq, I would reccomend it for quick and simple wireframes without hassle. If you're looking for a simple and effictive wireframe tool, this is a good option.

What business problems are you solving with the product? What benefits have you realized?

Balsamiq allows me to solve business problems by being able to create quick, simple and clean wireframes. These wireframes are easy to share across Teams or Projects and share with Clients.

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Balsamiq review by User in Computer Software
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"A simple and efficient tool to plan well crafted interfaces"

What do you like best?

Balsamiq is the simplest tool I know to design complex wireframes without losing focus on esthetics. The "drawn by hand" look feels less intimidating during meetings and I find that people who are not designers interact more with the wireframes than if it was styled for presentation. I'm happy that my boss uses it to express his ideas visually instead of long series emails, and how lightweight everything is to share.

What do you dislike?

The windows application looks dated and could use a modern makeover. I can't complain it is very usable, but I wish that we could customizable interface a little more (floating / snappable tool panels are missing). Other than a few export formats, the lack of integration with third party apps such as Adobe XD is a little frustrating with my evolving workflows. The update process with Adobe Air could be a little more seamless.

Recommendations to others considering the product

I've seen many features added over the years, and the new cloud version of Balsamiq is great! I recommend trying the application for one project and you'll understand the benefits of itterating fast. Better than paper and pen or a temporary whiteboard for sure!

What business problems are you solving with the product? What benefits have you realized?

Every time our company needs a new interface we turn to Balsamiq to create a mockup. It allows us to get on the same page fast, makes us focus on the overview aspects of the project, and helps us make the right decision before launching into graphics and development. As a designer this a crucial tool for me to get approbations from bosses and clients, and I can account most of my success by using mockups to visualize my concepts and ideas more than the visuals.

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Balsamiq review by Wade R.
Account Manager
Internet
Mid-Market
(201-500 employees)
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"Better than pen and paper, and only marginally slower, but don't expect interactivity"

What do you like best?

It's intuitive enough to pick up in an afternoon, if you've never used it before. It effectively just transposes the same kind of prototyping - with the same fidelity - that you'd do in Sharpie or Vis-a-Vis into a desktop app. Want a rectangle? Drag a rectangle over here. Size it. Label it. There's nothing to it.

What do you dislike?

There's nothing to it. Really. I mean, use it for a quick mockup to get an idea across, but it is NOT prototyping, and you shouldn't expect it to be. Which means, unfortunately, that a lot of interactivity isn't present here: it's all you can really do to make buttons/CTAs click through to other mockups/pages, or to get a selector that APPEARS selected, or to simulate presentation on different devices/viewports. Don't expect that selector to allow you to, say, actually present different options as a consequence.

Recommendations to others considering the product

Make sure you've got slightly more robust than Balsamiq for everything after the initial design sprint.

What business problems are you solving with the product? What benefits have you realized?

Fast and agile wireframing to agree on a common idea and visualization. Pen and paper or whiteboard mockups were always getting misplaced or had to be photographed and then dumped in Slack. Describing ideas verbally is for chumps: describe them by making them.

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Balsamiq review by Kubarius K.
UX/Graphic Designer
Computer Software
Small-Business
(11-50 employees)
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"Great for quick wireframing"

What do you like best?

Balsamiq is a great solution for going quickly from user stories to low fidelity wireframes. Instead of getting distracted by pixel pushing and making clean wireframes, Balsamiq allows you to focus on the producing quick and simple screens to steer the conversion in the direction of usability instead of the time consuming discussions on how the app looks. It offers a lot of pre-made UI elements that can be easily customized to suit the designers needs.

Producing clickable PDFs is very useful and I have used these to run through wireframes with clients. It allowed for very productive discussions that offered insights into what the customer wanted and highlighted any items we overlooked when creating user stories.

What do you dislike?

Although there are more than enough pre-designed UI elements to choose from, the resulting wireframes are no more than just that. In an ideal world the design process would allow time for long discussions on at the wireframe stage, however, most projects are on a tight deadline and Balsamiq falls by the wayside. In most cases I cannot afford the time necessary to produce a set of wireframes in one application, like Balsamiq, and then translate them over to a tool that has the power necessary to go from wireframes to high fidelity mockups.

Recommendations to others considering the product

Balsamiq is a great tool when going from user stories and walkthroughs to wireframes and low fidelity screen design.

What business problems are you solving with the product? What benefits have you realized?

Balsamiq is an ideal tool for producing quick wireframes for steering productive discussions about user experience. We use Balsamiq to translate user stories quickly into wireframes, explore different screen layouts and UI options, and have high level discussions with clients about functionality we may have missed.

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Balsamiq review by Leigha M.
UX Designer
Small-Business
(Myself Only)
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"Great program for site mapping and low to mid-fidelity prototyping "

What do you like best?

I like how easy the sitemap feature is that you just create a bulleted list and it turns it into a sitemap that can be exported. I also like that they have all types of features you can add within the wire framing feature and that it keeps the look super simple.

What do you dislike?

I dislike that with the sitemap feature you can't have different sections that connect. I also don't like that their iPhone screen size is outdated so when transferring the design to the next stage it has to be re-thought.

Recommendations to others considering the product

I would recommend this for anyone wanting to create a simple wireframe or sitemap.

What business problems are you solving with the product? What benefits have you realized?

This is a program that is great for the beginning of a UX design project because it allows you to fly through the prototype.

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Balsamiq review by Maria W.
Writer, Editor, Proofreader
Small-Business
(2-10 employees)
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"Solid wireframe tool that will help you make informed design decisions."

What do you like best?

Balsamiq is stripped down to versatile and simple tools to help you envision without getting bogged down in details.

What do you dislike?

Can be tough to translate wireframe vision to C-level execs and visual designers.

Recommendations to others considering the product

If you need a way to wireframe out a few pages, experiment with where certain elements will go, and experiment with user workflow, Balsamiq is your tool. The 30 day trial initially got me everything I needed to make an argument for element placement for a big project, and I was able to frame out the pages with zero training on wire frames AT ALL. It's easy, it's robust, it's inexpensive, and it's improving all the time.

What business problems are you solving with the product? What benefits have you realized?

Being able to build a wireframe that clarifies verbal description, and do so efficiently and without frills or complicated built in tools to learn, means getting on the same page with your team and having your vision seen. Balsamiq does this better than other tools precisely because it's stripped down to simplicity.

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Balsamiq review by Tony A.
Freelance Information Technology Consultant
Information Technology and Services
Enterprise
(10,001+ employees)
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"Great Wireframing software"

What do you like best?

I've used this program for wire framing websites to "smart mirror" project. It's a great software that creates a fast and quick interactive wire frame. You can use setup multiple versions of the same project, link actions to other actions. This is mostly used for websites and applications on phones but you can make it work for a smart mirror like I did.

What do you dislike?

I don't have much to say about what I dislike about this program besides that aren't some options for creating other wireframes/sketches of items. This program focuses a lot on iOS, Android and applications. I would like to see more templates, icons and other items for other use cases.

Recommendations to others considering the product

There's other software for wireframing and sketching but this software is one of those underrated ones. While Balsamiq isn't as robust and popular as Sketch, it is a great stepping stone from learning to use Balasmiq to Sketch. For people starting out to learn UX/UI design, it's a great tool to use and once you're set to move on from it, you might just miss it. Oh did I mention, Sketch is only for Mac OS? Balasmiq is on Mac, Windows and the cloud!

What business problems are you solving with the product? What benefits have you realized?

The benefits to this software like any sketching and wire framing software is to get the idea of how it would look and test the human computer interactions as well as the user experience before it is solidly laid down. You could use to test on kids with the sketch mode or go into a more professional side with the wire frame mode.

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Balsamiq review by User in Real Estate
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"Super Easy to Use"

What do you like best?

It's so easy to use, no/low barrier to entry, and easy to collaborate with others. The open-source feel of the 'Wireframes to Go' feature is amazing. You can quickly download elements, layouts, annotation boxes/flags for markup, hardware mockups, etc...all from within the Balsamiq cloud. It just lets me get digital layouts done faster than any other program I have used, and it forces me to focus on what is truly important in the layout rather than all the 'frills' of the design process.

What do you dislike?

It could have some more features like Sketch, so that I wouldn't have to use two programs to complete the web layout & wire framing process. Sometimes I dislike how simplistic Balsamiq looks, even though I think it is a bit of a blessing in disguise since it allows me to focus on the actual layout, user flow, spatial orientation, etc. rather than getting bogged down with aesthetic details. There's definitely more I have to learn on the platform, and I'd like a little more guidance for some of the less obvious features, but I think I'll be able to learn from others' documentation.

Recommendations to others considering the product

Just try it! It's less bloated than so many other products, very intuitive, and allows you to take your ideas from paper to digital faster than similar products.

What business problems are you solving with the product? What benefits have you realized?

Balsamiq makes it easy to communicate my layout ideas with my team - both visually and from a diagrammatic wire framing perspective. It also allows me to create basic wireframes digitally faster than any other program.

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Balsamiq review by Joseph I.
UX Designer
Marketing and Advertising
Small-Business
(11-50 employees)
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"Simple but good"

What do you like best?

I like the already made symbols the best and the ability to create your own symbols. I create my own symbols for every project and they are very easy to update.

When exporting, using the Export to PDF setting is one of the most useful features for myself. This is my primary why of exporting my low fidelity wireframes.

What do you dislike?

I dislike how simple it is but that is also something I like. I am not able to over design a wireframe in the program but in a way that helps me because a wireframe should not be over-designed.

Recommendations to others considering the product

This is a very simple program but can be very powerful if used correctly.

What business problems are you solving with the product? What benefits have you realized?

I use it to create low fidelity wireframes for clients.

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Balsamiq review by User in Computer Software
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"Simple and powerful tool to create mockups"

What do you like best?

it is very simple to use. Yet it has a lot of premade components for quick and easy mockups creation.

They even added some functionality to add interactions to the wireframes. You can click, scroll and see hover effects. It is very helpful to start conversations.

What do you dislike?

It is difficult to say. I have only used their desktop app. It is a single payment. The web version offers monthly charges starting at 9 a month, but I have not tried that. I think that for big groups it might get expensive quickly.

Recommendations to others considering the product

The software is robust and simple to use. It is recommended, their team seems to be updating and working constantly on adding new features.

What business problems are you solving with the product? What benefits have you realized?

Being able to create quick and simple wireframes to convey a message. The benefits its that for a remote team it is simple to send screens that pictures of hand-drawn stuff on sheets of paper.

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Balsamiq review by User
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"Perfect wireframing tool"

What do you like best?

The prepared visual assets make it very easy to quickly mock up any design. I can focus on the flow and hierarchy of a design rather than the small details involved in creating individual components. It is the perfect level of customization for creating quick mock-ups.

What do you dislike?

Although I really like having all the visual assets already built out I wish there was a way to create custom elements and then save them as visual assets that can be searched and used in other designs.

Recommendations to others considering the product

Balsamiq is a paired down design tool that really makes you focus on major design elements and not the small details that can distract in more robust design programs. It forces you to focus on the flow and structure of your designs.

What business problems are you solving with the product? What benefits have you realized?

Balsamiq is always the first tool I use in my design process. It is the best tool for creating initial designs and getting feedback on them. I move to a different tool for hi-fidelity designs but using balsamiq for the intitial designs saves so much time in the design process.

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Balsamiq review by Madison H.
Emerging Leader - Merchandising
Retail
Enterprise
(1001-5000 employees)
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"myBalsamiq Review"

What do you like best?

I like how easy it is to visually create a prototype for web or mobile development. I like how you can connect multiple screens/slides to show how someone could move through your product. It challenges you to think how applicable your design would be in real life and allows for others to test it and give real time feedback. I like the ability to share your projects with others and leave constructive notes on projects to help guide a user or to give feedback.

What do you dislike?

It took me a little while to figure out how exactly to connect everything for my prototype to actually come to life. Also, I would sometimes have to change my original design in order for it to fit what balsamiq had already loaded into the system, which became frustrating when I wanted a more unique design.

What business problems are you solving with the product? What benefits have you realized?

I was able to become trained and educated more in user design, ability, and creating prototypes that helped to extend my knowledge in IT.

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Balsamiq review by Jason P.
President
Computer Software
Small-Business
(11-50 employees)
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"Balsamiq is a great tool for team prototyping - Especially for mobile and web"

What do you like best?

We use the myBalsamic cloud prototyping tool early in the design and requirements gathering process to validate and demo web page layout, page components, and key interactive elements with the client. What we like about Balsamic is that it has a "hand-drawn" style that allows clients to focus more on the location of components and how things work as opposed to the design of the site. In addition, we use Balsamic early in the process because revisions are easier and faster for us and it allows us to iterate faster.

Key things we like:

* Fast prototyping with quick iterations

* Cloud based so its easy to share with team and clients

* Hand-drawn style keeps clients focus on layout and not design

* Versioning of designs

* Comments on each prototype

* Low cost

What do you dislike?

MyBalsamiq requires Flash to use in the browser. In addition, it doesn't have a way to link mock-ups and make them interactive when you click on them. We have to use an external too, Marvel to make that happen. Also, it would be nice to be able to mark-up the designs with comments and arrows. The comment function is nice, but a more visual approach would help.

Recommendations to others considering the product

Sign up for a cloud trial account and see if you like it. There is also a free desktop version you can try.

What business problems are you solving with the product? What benefits have you realized?

MyBalsamiq allows us to get faster, less risky approvals from clients on early designs. It allows us to iterate through prototypes fast. It allows non-designers to create prototypes.

Overall, Balsamiq has helped our design process be more controlled and less risky from a budget and time standpoint. This results in happier customers and better relationships.

Response from Support at Balsamiq of Balsamiq

Hi Jason!

Good news, we recently launched our new web product, Balsamiq Cloud, that introduces our new native editor (no more Flash) and many new features. Details on this page: https://blog.balsamiq.com/balsamiq-cloud/

Our little tool has low interactivity on purpose but the Linking feature might help you to demonstrate click-through prototypes (this option is also available in myBalsamiq): https://docs.balsamiq.com/cloud/linking/

About comments: Balsamiq Cloud also introduces a new way of commenting wireframes: https://docs.balsamiq.com/cloud/sharing/#reviewing-and-commenting

Hope this helps!

-Virgin

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Balsamiq review by Pankaj K.
Founder
Internet
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"Essential tool for rapid prototyping and quick sketchy wireframe"

What do you like best?

Balsamiq is very easy to use tool for the early stage wireframing tool which can help any rapid prototyper or design thinker. This tool allows user to put there thinking fast sketchy wireframe way. I like the idea of the placeholder and lot of icon inventory which helps with the quick thinking.

What do you dislike?

Should have the ability to host and ability to capture the feedback from the user. This functionality can help the users in a big way in the early stage of discussions. The way invision does this specifically implementing the similar thing can do wonders for the users.

Recommendations to others considering the product

Anybody who wants to create a scribble type wireframe should use this tool which can help them in early stage thinking and if you don't want to waste type on the expensive prototyping tool. This is a great way to start. This can speed up your thinking

What business problems are you solving with the product? What benefits have you realized?

early stage thinking, rapid prototyping

Response from Support at Balsamiq of Balsamiq

Hi Pankaj and thanks for sharing your thoughts about our tool!

Since collecting feedback seems to be important in your workflow, you may want to try out Balsamiq Cloud (https://balsamiq.cloud), our new web version, where we've added great ways to collect it. More details here: https://docs.balsamiq.com/cloud/sharing/

Hope this helps!

-Virgin

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Balsamiq review by Consultant in Information Technology and Services
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"Easy to Use"

What do you like best?

I have really enjoyed working with Balsamiq. I needed to design an add-on tool to an ERP system. I had to determine the functionality and the look-and-feel of the add-on. I had no trouble figuring out how to use all of the features in Balsamiq and enjoyed opening it to create or update my mock-ups.

What do you dislike?

I honestly can say that there wasn't anything that I disliked about it. Again, it is easy to use. And if I didn't know how to do something, I could easily find information in the help area or with the tutorials on the website.

What business problems are you solving with the product? What benefits have you realized?

I needed a low cost, easy to use product so I could design functionality that is not in the ERP that the university is implementing. The mock-ups helped the project leadership and developers to understand what we needed the functionality to do and gave them something to use when they are creating the interface.

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Balsamiq review by Neeraj H.
Apprentice Leader
Information Technology and Services
Enterprise
(1001-5000 employees)
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"Amazing wireframing tool"

What do you like best?

It is very intuitive to use ; Allows fast iterations and allows me to create visuals for discussions with my UX team.

What do you dislike?

- Inability to replicate changes across mocku-ups in a project via some button

- Inability to star certain mock-ups within a project so I can revisit it later.

Recommendations to others considering the product

Do give the tool a spin for your wireframing needs. The tool is available for a free 30 day trial on their website. I am sure you will love it and spend the $89 one-time purchase fee gladly.

What business problems are you solving with the product? What benefits have you realized?

I am using this as a UX wireframing for software product development

This has enabled alignment of stakeholders and allowed developers to ask me good questions so I can revisit my designs / product requirements.

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Balsamiq review by Industry Analyst / Tech Writer in Information Technology and Services
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"Balamiq has all the assets anyone could need for UX"

What do you like best?

It's incredibly user--friendly with hardly any time required to learn it

What do you dislike?

The objects themselves could use a design makeover. The style is a bit outdated.

Recommendations to others considering the product

It's incredibly simple to use. I'm used to Adobe Suite and was able to learn this in no time. The interface is sort of in between MIcrosoft and Adobe, with the different page views on the left side like Powerpoint, but a great tool bar and the ability to easily move and transform objects - like in Adobe Illustrator. It's got all the necessary assets that are sufficient for any good UX Report. I began my downloading the free 30 day trial, and I recently heard that they are also integrating with google docs, so it's possible to purchase a web-based "cloud membership" for just $9 per month, and save all your files online.I will definitely do this in a few days when my trial runs out. The final output is very professional and an industry standard. One other great feature is that it auto-saves after each change, so you'll never have to worry about losing work. Also, it seamlessly converts to PDF. Great software.

What business problems are you solving with the product? What benefits have you realized?

UX Wireframing

Helpful?