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Atlassian

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31,781 reviews
  • 33 profiles
  • 48 categories
Average star rating
4.4
#1 in 30 categories
Grid® leader
Serving customers since
2002
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7,860 reviews

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Jira Service Management

987 reviews

Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

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Profile Name

Star Rating

20158
9339
1748
347
189

Atlassian Reviews

Review Filters
Profile Name
Star Rating
20158
9339
1748
347
189
Verified User in Computer Software
UC
Verified User in Computer Software
06/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Use, Powerful for Nearly Any Use Case

It’s easy to use and powerful enough for just about any use case.
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
06/26/2026
Validated Reviewer
Verified Current User
Review source: Organic

Dependable Project Visibility and Collaboration with Jira

|Jira
Jira has been a dependable tool for managing marketing projects, campaigns, and cross-functional collaboration. It keeps our work organized and offers solid visibility into task ownership and overall progress. That said, it can sometimes feel more tailored to engineering teams than to marketing users.
KP
Karthick P.
GTM Manager at G3 Cyberspace Pvt Ltd
06/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Centralized Documentation & Seamless Jira Integration with Real-Time Collaboration

The best part about confluence is it provides the centralized and organized workspace for documentation, collaboration and knowledge sharing. I particularly like easy to editor tool, easy to integrate with Jira and other Atlassian tools with real time collaboration The performance of this tool is good, technical support and onboarding process is pretty much easier

About

Contact

Phone:
+61 2 9262 1443
HQ Location:
Sydney and San Francisco

Social

@Atlassian

What is Atlassian?

Atlassian unleashes the potential of every team. Our software development, service management, and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, BMW, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Learn more about our products, including Jira, Confluence, and Jira Service Management, at https://atlassian.com.

Details

Year Founded
2002
Ownership
NASDAQ:TEAM