Confluence Features
Knowledge Pages (6)
Templates
Provides pre-made templates for wiki pages and knowledge articles. This feature was mentioned in 752 Confluence reviews.
In-Content Feedback
As reported in 724 Confluence reviews. Allows users to leave feedback within a wiki page or knowledge article.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages. 752 reviewers of Confluence have provided feedback on this feature.
Decision Trees
As reported in 640 Confluence reviews. Displays knowledge articles to be arranged in a decision tree.
Duplicate Detection
As reported in 426 Confluence reviews. Detects any creation of already existing knowledge pages and alerts user
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio This feature was mentioned in 487 Confluence reviews.
Knowledge Dissemination (9)
Page Analytics
Provides data on wiki page and knowledge article use. This feature was mentioned in 659 Confluence reviews.
Permissions
As reported in 751 Confluence reviews. Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
As reported in 804 Confluence reviews. Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Notifies users when changes occur. 772 reviewers of Confluence have provided feedback on this feature.
Advanced Search
Offers AI-based search capabilities 467 reviewers of Confluence have provided feedback on this feature.
Browser Extension
As reported in 412 Confluence reviews. Allows users to capture knowledge from the web
Organization
Based on 472 Confluence reviews. Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
Based on 447 Confluence reviews. Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
Based on 434 Confluence reviews. Integrates with other knowledge repositories in the business
Login Options (2)
Single Sign-On (SSO)
As reported in 36 Confluence reviews. Allows users to sign into the software using a single sign-on (SSO) application.
Password Saver
Saves login information like usernames and passwords for external applications. 31 reviewers of Confluence have provided feedback on this feature.
Productivity (5)
Email Client
Application also serves as an email client. 31 reviewers of Confluence have provided feedback on this feature.
Split Screen
Applications can be viewed simultaneously within the unified workspace via split screen. 31 reviewers of Confluence have provided feedback on this feature.
Activity Feed
As reported in 32 Confluence reviews. Provides a cross-application activity feed.
Virtual Assistant
Offer a virtual assistant to guide users and recommend routine actions. 30 reviewers of Confluence have provided feedback on this feature.
Analytics and Reporting
Based on 31 Confluence reviews. Generates reports based on security and/or productivity data.
Customization (3)
Custom Workflows
Enables the creation of custom workflows to facilitate various processes. This feature was mentioned in 31 Confluence reviews.
Multiple Workspaces
As reported in 31 Confluence reviews. Allows users to create multiple workspaces for different projects or teams.
Custom Application Integration
As reported in 30 Confluence reviews. Allows users to connect custom or in-house applications.
Automation (3)
Workflows
As reported in 46 Confluence reviews. Provide standard workflows that can be used accross the company.
Customization
Allow administrators to configure workflows and processes. 43 reviewers of Confluence have provided feedback on this feature.
Data repository
Deliver a single data repository for all project information. This feature was mentioned in 46 Confluence reviews.
Administration (3)
Permissions
Based on 44 Confluence reviews. Define and manage roles and access rights for the entire system.
Procedures
Based on 44 Confluence reviews. Maintain procedures for data access and governance.
Remote Work
Allow users to use the system online and on mobile devices. 41 reviewers of Confluence have provided feedback on this feature.
Project management (7)
Task Prioritization
Based on 42 Confluence reviews. Set priority levels on tasks so individuals can organize their work.
Dependencies
Based on 42 Confluence reviews. Define dependencies between tasks and the rules to manage them.
Planning
As reported in 44 Confluence reviews. Plan and create work breakdown structure (WBS) based on the scope of the project.
Views
Based on 44 Confluence reviews. Create customized project views for internal and external purposes (eg: for customers).
Scheduling
Allocate resources by matching capacity and demand, by project, team, or department. This feature was mentioned in 43 Confluence reviews.
Critical Path
Automatically calculate the critical path for projects and update it when projects change. This feature was mentioned in 42 Confluence reviews.
Dashboards
Based on 44 Confluence reviews. Deliver dashboards that display project data and KPIs in real time.
Workload (4)
Resource Allocation
As reported in 43 Confluence reviews. Monitor resource allocation to identify shortages and adjust accordingly.
Workspace
Define customizable workspace for teams, departments, and external users. This feature was mentioned in 42 Confluence reviews.
Configuration
Provide drag and drop options to configure workspaces. 44 reviewers of Confluence have provided feedback on this feature.
Insights
Based on 42 Confluence reviews. Monitor work accross the company and analyze performance.
Communication & Collaboration (3)
Communication Channels
Based on 43 Confluence reviews. Support multiple channels for internal and external communications.
Document Management
Allow users to share and collaborate on documents and files. This feature was mentioned in 47 Confluence reviews.
Collaboration
Based on 48 Confluence reviews. Help users meet, share workspaces, and collaborate on tasks.
Cost Management (3)
Project Budgeting
Associate a budget with a project and allocate it accordingly by task or resource. This feature was mentioned in 43 Confluence reviews.
Time & Expense
Track time and expenses associated with projects or tasks. 43 reviewers of Confluence have provided feedback on this feature.
Profitability
As reported in 42 Confluence reviews. Monitor project proftability by team or department.
Integration (3)
Front Office
As reported in 39 Confluence reviews. Integrate with CRM, marketing, or customer service software.
Back Office
Provide integration with accounting software and ERP systems. This feature was mentioned in 42 Confluence reviews.
External data
Based on 41 Confluence reviews. Connect to external data sources such as databases or BI software.
Communication (5)
Chat
Provide live chat tools for instant messaging This feature was mentioned in 56 Confluence reviews.
Discussions
Ability to involve multiple users in public or private discussions 59 reviewers of Confluence have provided feedback on this feature.
External
As reported in 54 Confluence reviews. Allow external users to use chat and discussions
Feedback
Provide functionality to create and manage polls and surveys 60 reviewers of Confluence have provided feedback on this feature.
Announcements
Manage news and announcements by company or department This feature was mentioned in 53 Confluence reviews.
Content & Documents (4)
File Sharing
Based on 59 Confluence reviews. Documents can be shared between users and teams
Notes
User can share notes with colleagues or external users This feature was mentioned in 59 Confluence reviews.
Search
Help users find documents and other types of content This feature was mentioned in 56 Confluence reviews.
Versioning
Keep track of document versions and related changes This feature was mentioned in 59 Confluence reviews.
Controls (5)
Custom Views
Based on 53 Confluence reviews. Create personalized project views for collaboration
Followers
Allow users to follow tasks which are not assigned to them 54 reviewers of Confluence have provided feedback on this feature.
User Management
Based on 56 Confluence reviews. Define and manage users access to documents and collaboration features
Calendars
Manage private and shared calendars and associated events This feature was mentioned in 52 Confluence reviews.
Public Sharing
Make project views available for the public. 53 reviewers of Confluence have provided feedback on this feature.
Project Management (4)
Task Management
Based on 55 Confluence reviews. Include features to create, assign, and manage tasks.
Planning
Deliver project plans that can be customized by users. This feature was mentioned in 54 Confluence reviews.
Visibility
Provide visibility into collaborative processes accross the company 53 reviewers of Confluence have provided feedback on this feature.
Integration
Provide integration with task management and project management software. 52 reviewers of Confluence have provided feedback on this feature.
Remote Collaboration (4)
Alignment
Align remote employees with their colleagues and external users This feature was mentioned in 55 Confluence reviews.
Accountability
As reported in 55 Confluence reviews. Define and track responsabilities for remote users
Connectivity
As reported in 53 Confluence reviews. Allow users to connect to tools that they use remotely
Offline Mode
Users can work offline and changes are synced when they back online This feature was mentioned in 52 Confluence reviews.
Generative AI (4)
AI Text Generation
As reported in 53 Confluence reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary. 52 reviewers of Confluence have provided feedback on this feature.
AI Text Generation
Allows users to generate text based on a text prompt. 42 reviewers of Confluence have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. 41 reviewers of Confluence have provided feedback on this feature.
Management and Discovery - IT Documentation (3)
Search and Indexing
Provides powerful filtering, tagging, and indexing to quickly locate relevant documents across complex IT environments. This feature was mentioned in 175 Confluence reviews.
Version Control
As reported in 176 Confluence reviews. Maintains a history of changes and allows admins to revert documentation to a previous version.
Access and Permissions
Ensures that only authorized personnel can view or edit content. 174 reviewers of Confluence have provided feedback on this feature.
Operations - IT Documentation (3)
Integrations
Seamlessly connects with existing IT service management and monitoring platforms, streamlining ticket resolution and ensuring real-time updates. 171 reviewers of Confluence have provided feedback on this feature.
Automation
Based on 173 Confluence reviews. Offers ready-to-use templates and automated workflows, standardizing documentation creation and speeding up routine procedures
Reporting
As reported in 172 Confluence reviews. Provides dashboards and reports to track documentation quality, regulatory compliance, and alignment with internal policies.
Agentic AI - Knowledge Base (3)
Adaptive Learning
Improves performance based on feedback and experience 167 reviewers of Confluence have provided feedback on this feature.
Natural Language Interaction
Engages in human-like conversation for task delegation 166 reviewers of Confluence have provided feedback on this feature.
Proactive Assistance
As reported in 165 Confluence reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Work Management (4)
Autonomous Task Execution
Based on 38 Confluence reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Based on 39 Confluence reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases 39 reviewers of Confluence have provided feedback on this feature.
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 38 Confluence reviews.
Agentic AI - Project Collaboration (2)
Multi-step Planning
Ability to break down and plan multi-step processes 50 reviewers of Confluence have provided feedback on this feature.
Cross-system Integration
Works across multiple software systems or databases 50 reviewers of Confluence have provided feedback on this feature.
Agentic AI - Unified Workspaces (2)
Autonomous Task Execution
Based on 27 Confluence reviews. Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 28 Confluence reviews.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Document management refers to systematically organizing, storing, and tracking electronic documents. Learn more about its workflow, types, and benefits.
Our G2 guide on file sharing gives insights about what file sharing is, different ways of sharing files, its benefits for businesses, and best practices to follow while sharing files.





