Dynatrace Reviews & Product Details

Dynatrace is one of the powerful observability and infrastructure monitoring tools. It expands its capabilities with APM, DEM, and infra monitoring, along with support for databases and multiple cloud platforms. I use it daily to monitor applications and our cloud stack.

It has wide integration support with third-party tools, so we can integrate and monitor almost everything in Dynatrace. They also provide active customer support, helping us when we get stuck and resolving our problems and issues.

We can monitor our application’s golden metrics, such as logs, metrics, traces, and events, along with CPU, memory, disk, and other infrastructure metrics. Overall, it’s one of the best and most user-friendly tools to monitor and secure our applications. Review collected by and hosted on G2.com.

There’s nothing to dislike. It’s the number 1 observability tool to use, implement, and monitor applications. Review collected by and hosted on G2.com.

The ability to pull in so many different sources of information into one solution and make that available to your entire organization. Review collected by and hosted on G2.com.

They know the value they provide and charge you accordingly, it can be very difficult to digest the cost of the tool and it can be difficult to manage your organization's consumption of licensing. Review collected by and hosted on G2.com.

I use Dynatrace to support IT teams by simplifying the end-to-end capability around monitoring, which reduces the complexity of fragmented data by providing a single pane of glass. I appreciate the depth and breadth of the supported technologies and the way it standardizes the visualizations of data. Dynatrace consolidates a wide range of technologies into a common view, which is really helpful since our organization has to monitor many different technologies, both old and new. The initial setup was also very easy, especially since we have a SaaS platform, making agent deployment smooth and simple. Review collected by and hosted on G2.com.

I would say the dashboarding. It's very block-like in its layout. While this is great for simplification, there are times when it would be good to have the ability to fully customize them with potentially overlapping dashboard widgets, backgrounds, logos, etc. Review collected by and hosted on G2.com.

The way it automatically maps out services and dependencies is genuinely helpful, instead of guessing where an issue might be coming from, I can usually spot it pretty quickly. I also like how the dashboards pull everything together in a way that actually makes sense, even when there’s a lot of data flying around.

Another thing I appreciate is the alerts. Review collected by and hosted on G2.com.

There’s a lot of information packed into the dashboards, and it takes a while to get comfortable with where everything is and what each view actually means Review collected by and hosted on G2.com.

Dynatrace Grail is super useful in finding information with a large amount of options to organize and present it. Review collected by and hosted on G2.com.

Davis is the worst AI assistant I have ever used. I can not recall a situation where it has correctly answered a question and is constantly contradicted by the information it sources. I only use it to ask questions. It might be better at anomaly detection. Review collected by and hosted on G2.com.

Dynatrace provides deep, AI-driven monitoring and observability across hybrid and multi-cloud environments, with excellent end-to-end visibility. Its AI engine automatically detects anomalies, reduces noise, and delivers clear root-cause insights. The Dynatrace interface is clean, the topology mapping is incredibly accurate, and the single-agent deployment makes onboarding very easy. Review collected by and hosted on G2.com.

Dynatrace’s pricing model can become expensive as environments scale, especially for organizations with large Kubernetes or microservices deployments. Integration with some ITSM tools also requires additional configuration effort. Review collected by and hosted on G2.com.

I like how Dynatrace applications enable access to information and the dashboards that support the business. I create dashboards that help my clients have a view of their services' performance and navigate through this information. Review collected by and hosted on G2.com.

I have some cases of dashboard migration from the classic version to the new interface that do not bring all the chart settings. Additionally, for some teams where the language is not supported, it has been more challenging after some tag and log rule definitions. Review collected by and hosted on G2.com.

I like putting all my data into one platform with Dynatrace, so I don't need to worry about gathering data from multiple different platforms. This really helps us by allowing our support users to be in one place, speeding up the time to recovery and improving our efficiency. Review collected by and hosted on G2.com.

It's complex. It's hard to configure. To get everything right. The flexibility is powerful, but it's also challenging. Review collected by and hosted on G2.com.

Honestly, Dynatrace kinda blew my mind with how simple it is to get rolling, considering the beast it is under the hood. Setup? Barely broke a sweat—super clear docs, and the UI’s not a labyrinth, which is rare for stuff this technical. I’m in there all the time, poking around because, let’s be real, it’s loaded. Full-stack monitoring, peeking at user experience, whatever—I can pretty much do it all.

Plugging it into other tools? Piece of cake. Cloud stuff, CI/CD pipelines, Slack or whatever you’re using—it just clicks together. I haven’t needed support much (thankfully), but the couple times I did, they actually answered fast and knew what they were talking about. Wild.

The real user monitoring? Total game-changer. You get to see what actual people are doing, live—not just boring stats. And session replay? It’s like CSI for user journeys. I can finally figure out what made someone rage-quit.

The metrics are super detailed, too. Response times, error rates, Apdex—so you can keep tabs on whether things are cruising or crashing. Plus, if you’re into synthetic checks, custom dashboards, or just wanna nerd out over deep-dive data from the infrastructure all the way up to the front-end, it’s all there. No joke, it’s like peeking under the hood of the whole operation. Review collected by and hosted on G2.com.

Man, jumping into this thing? Kinda feels like being tossed into the deep end without floaties. The learning curve’s no joke, especially if you’re brand new. And don’t even get me started on the price—it’s kinda steep, honestly. Not really friendly if you’re running on a shoestring budget or if your team’s tiny. Oh, and those dashboards? They throw so much info at you, it’s like staring at a Where’s Waldo page, but with graphs. If you don’t tweak ‘em, you’ll drown in the chaos. Plus, sometimes they take forever to load. Like, go-make-a-coffee slow. Not exactly a vibe. Review collected by and hosted on G2.com.

I like the complete visibility it offers over applications and infrastructure. The ability to track user actions is excellent for understanding real behavior, identifying issues, and tracking where they are. I constantly use it to support my understanding of the applications. Review collected by and hosted on G2.com.

Sometimes I find its usability complex, especially at the beginning when you don't have experience with the tool. Review collected by and hosted on G2.com.