Dynatrace

Dynatrace

4.4
(713)
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Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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Showing 713 Dynatrace reviews
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Pradip R.
Validated Reviewer
Verified Current User
Review Source
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Donna M. S.
Validated Reviewer
Verified Current User
Review Source

"Excellent tool for management and performance monitoring. "

What do you like best?

I like that it is a very easy tool to install and that it really does work for which it was created, it has all the necessary functions to be able to detect any failure in the different production processes, determine what is the cause of the problem and give it a solution timely

What do you dislike?

What I do not like about this software is the implementation of updates, in some cases they have caused failures and have required manual intervention, one of the important faults that have caused these updates is the temporary disconnection of service, that caused some data to be lost of transactions.

Recommendations to others considering the product:

This software is really good and works very well, in terms of its operation it is quite reliable and, it is very easy to use, additionally take into account the cost.

What problems are you solving with the product? What benefits have you realized?

We have been able to solve the problems of production found by our users, we have also been able to identify network traffic problems, this software allows us to know which users have had a problem and also when it was affected.

What Digital Experience Monitoring (DEM) solution do you use?

Thanks for letting us know!
Sophia C S.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace the best in the market"

What do you like best?

It is very helpful to find the exact point and the cause of a fault when one of our customers has a problem for example with payment, it really works at the time you need it in my opinion are the best with respect to other services that You can find them in the market.

What do you dislike?

there are few things that I do not like one of them is that they make many changes in the user interface that the user has to constantly adapt to the use of the software. some functions are a bit difficult to configure if you have not had any previous experience with the software

Recommendations to others considering the product:

I recommend this software 100% really is very useful and I like it a lot

What problems are you solving with the product? What benefits have you realized?

Significantly increased the ability to identify the problems related to our customers and we have been able to reciducir the capacity of response and justification to this problem. Another benefit is being able to see exactly the applications in the same way that customers do, this allows us to be able to make better analyzes and maintain market competitiveness.

Lee D H.
Validated Reviewer
Verified Current User
Review Source

"Easy installation and deployment"

What do you like best?

It is a simple installation tool, and after its installation creates a simple work environment, and with all the necessary tools to determine all kinds of faults in the different production processes, determining the real cause of the problem, and observing which are the facts, more timely that should be taken, to solve in the best way, the failure that has occurred.

What do you dislike?

When you start using this application you see several problems with software management, and especially with the monitoring of certain applications, which did not work in a bad way, it was a bit difficult to automate the different processes that users occupy with the different applications.

What problems are you solving with the product? What benefits have you realized?

We can visualize and monitor all kinds of applications that we use every day, we also have constant monitoring of our databases, and we keep a record of all types of events that may affect the safety of our students and all the staff that manages your information online, thanks to Dynatrace timely alerts, unexpected access to files and information, which has certain types of restrictions to access, thanks to the Dynatrace system, we found many faults, in different areas of work that previously we could not find, but thanks to its precise, detailed study of all production processes, all sorts of problems can be determined, which are causing problems at all levels of work.

Alex S.
Validated Reviewer
Verified Current User
Review Source

"Excellent APM product that is easy to deploy, manage and use"

What do you like best?

I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product. That is very important because despite how many features and how powerful a product is, it will only return value to an organization if it is being integrated and used regularly for its intended purpose; Dynatrace makes that easy for us.

What do you dislike?

If I had to pick something I dislike, it is that it requires manual intervention to uninstall the cloud agent from servers you want it removed from. The installation part is the easiest of any linux tool I've ever installed, so I don't have a problem with that at all. What i have a problem with, is that in order to 100% remove the product, you will need to manually go to each machine and uninstall the cloud agent... I wish there was a feature that would allow a Dynatrace administrator to remotely uninstall / remove the cloud agent from the Dynatrace management console without having to physically log on to each server to achieve that task.

Recommendations to others considering the product:

My best recommendation for someone considering it is to deploy the trial version as a proof of concept on your non-production systems and ask for assistance from their pre-sales team if needed. Another thing I strongly recommend is that you attend some of the regional meetups and seminar that Dynatrace organizes, to not only get a feel of the product and the community around it from other actual users but also harvest other ideas and capabilities that Dynatrace could be used for.

What problems are you solving with the product? What benefits have you realized?

We are solving issues that we've experienced for a long time with storage volumes being slow and over-saturated and SQL databases not scaling properly when under load. We're also monitoring web services and using synthetic web checks to actively monitor specific parts of our production website and production applications. With the SaaS version of Dynatrace we started monitoring our VMware hypervisors and that gave us system specific metrics into our virtual environments.

Caleb S.
Validated Reviewer
Verified Current User
Review Source

"Frustrating implementation with negative impact updates"

What do you like best?

The layout is great. Service chains make it easy to see how each service is calling everything else. Sprawling connectivity view to see how the environment interconnects. Users are able to easily use this version.

What do you dislike?

Difficult to implement a hosted solution. Dynatrace oneagent updates sometimes fail requiring manual intervention. Recent updates have caused major service disconnects. Missing service data or transactions. Metrics are skewed due to the missing data. Very sensitive AI causes false alarms (0.001ms response time change creates a service ticket)

Recommendations to others considering the product:

Implementation hassle was high. Consider using Dynatrace's hosted solution if possible.

Be sure you have a tagging plan in mind to properly segregate services. There's a hidden limit to services that are tagged the same way, causing us to rearchitect parts of the implementation.

If you plan to use the UEM features, be sure your applications have some way of identifying users in the code so every transaction doesn't show up as anonymous.

What problems are you solving with the product? What benefits have you realized?

Monitoring of applications and performance. We have received a better overall view of interconnectivity between apps in our environment. Helps show widespread problems assuming it catches the right transactions and doesn't miss data.

Roy J.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Easy implementation and quick results"

What do you like best?

The ease of setting up the dynatrace installation. You create an environment and from there you can install the agents. This will make sure everything is in the right environment. After setting up the environments you will see data instantly and you can start troubleshooting issue's or get information about what is happening in your environment.

What do you dislike?

For some technologies you need extra configuration to get the best value out of it. You have out of the box monitoring but for some technologies you want some more indepth information. Luckely Dyantrace can provide you that but it will take some extra work.

The same is true for dashboarding, it is simple to setup a dashboard with the measurements you got but if you want something custom it will take some more time, but it is posible to get it.

Recommendations to others considering the product:

Try this product out, I'll be sure you will get value out of this product. I have used it multiple times and always find it usefull for troubleshooting production problems and monitoring production.

What problems are you solving with the product? What benefits have you realized?

Finding the slow spot in the environment and drill down to code level to see what is causing the issue. We also use the dashboard feature so that we have real-time information about are environment. We have found and solved memory leaks, debug code in production, misconfigured servers.

We also installed it on our acceptance environment to do a check of the patches that are beeing developed to see if they will solve problems or that they just make things worse.

Dan B.
Validated Reviewer
Verified Current User
Review Source

"Invaluable insight under the hood of your applications"

What do you like best?

Massively saves time when investigating the root cause of application issues. Instead of manually trawling through individual servers for performance stats, error logs etc, Dynatrace gives it all in a single web UI.

PurePath view allows visbility of the exact lines of code that are failing and what the response from a remote endpoint was for example - helps with replicating a call to diagnose what's going wrong.

Visibility of Host server health allows a quick check for memory/CPU/disk space issues and alerts can be fired to ensure they're rectified before causing any downtime.

What do you dislike?

Interface can be a little overwhelming at first with a bit of a learning curve to find your way around it. Once you get used to the layout and various options though it's extremely powerful and useful.

Recommendations to others considering the product:

Take the time to tag your hosts/assets to make search/filtering easier. Look at tailored email alerts so you're aware of any problems as soon as they arise.

What problems are you solving with the product? What benefits have you realized?

Middle of the night fault fix callouts are much easier to diagnose and remediate thanks to Dynatrace alerting and the ability to drill down via PurePaths to the specific calls/requests that are resulting in errors.

Setting up alerts means you can identify and fix problems often before the end users are even aware of them.

Suman Rao J.
Validated Reviewer
Verified Current User
Review Source

"My Review on Dynatrace"

What do you like best?

I typically use dynatrace to understand the flow from end -end.I work for credit card based company and when one of our customer is having issues with for example payment, using dynatrace I trace the request using IP address, understand at what point failure happened and find the root cause.We have dynatrace agent installed on all our servers which has different applications. Having this helps us to see what happened and where is the point of failure.

What do you dislike?

I would like dynatrace to have support for browser to that we can find information like time taken to load a web page ...etc.

What problems are you solving with the product? What benefits have you realized?

We use Dynatrace primarily to find the root cause of production issues, send alerts to phone/email whenever there is a failure. Starting from sending alerts to production support team, helping to debug issues and find the point of failure.

Prashant D.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace Production monitoring tool"

What do you like best?

Excellent tool for locating complex to complex production errors occurred during a particular time span. Provides unlimited ability to store back dated transaction upto many days and months. Configurations to filter pure path and other items based on date, url and custom field under business transactions. Dyntrace provides ability to configure multiple servers under same root.

What do you dislike?

It requires an in-depth training to get command over it. Dynatrace can not store transaction running behind the background but it is not a dynatrace issue as it works only on root directory of your application.

Recommendations to others considering the product:

Dynatrace needs initial knowledge to start with but this is really a nice took for real time production application. Must to have and I recommend it.

What problems are you solving with the product? What benefits have you realized?

Great tool for identifying root cause of application issues in production. We have overcome multiple big issues using dynatrace.

Inés P.
Validated Reviewer
Verified Current User
Review Source

"I think this is the No. 1 monitoring software"

What do you like best?

Dynatrance is a monitoring software for several cloud accounts that are analyzed to keep the user informed through their tools, this allows a complete monitoring of each complete application. It works when necessary and the features it offers for tracking are the best in its category.

What do you dislike?

There is nothing I can say against Dynatrace, all the doubts that we have were canceled once we use it, now we are more than satisfactory for the good choice, which is not only essential for the tracking of the other applications.

What problems are you solving with the product? What benefits have you realized?

Easy to use, Dynatrace does not require much experience to start using it, it is increasingly easy to use, it is proof that the technology has made a positive change, this software shows in a detailed report the problem that occurs in some applications together with its location.

Paul W.
Validated Reviewer
Verified Current User
Review Source

"Slick, fast route to value, and so much promise."

What do you like best?

The product is very easy to get moving with, and it enables people to drill in to detail quickly and effectively, allowing a rapid path to identifying problems. The information available is also easily exposed to show operational status, and what is more, you can set it up to show business information and how it's impacted by system performance, releases, outages etc.

What do you dislike?

The agent updates have been problematic in the past, and also using Dynatrace Managed, the deployment doesn't have a good solution to establishing monitoring in a DR situation.

Recommendations to others considering the product:

Look at what it can do for you in terms of business information in order to maximise value. Watch out for agent updates, don't auto update agents in Production, test first.

What problems are you solving with the product? What benefits have you realized?

Rapid Production problem cause identification

Proactive alerting

Impact analysis of production issues

Alain C.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace Appmon is a must"

What do you like best?

It just works. All the components are working as expected in an efficient manner. Support is efficient and has good inputs and solutions. The dashboarding is great and flexible and the "chart" dashlet allows to monitor trends.

What do you dislike?

We have hundreds of users and the Dynatrace client does not protect the frontend enough from users that use purepath, database and web request dashlets with a large time range (1hour +).

What problems are you solving with the product? What benefits have you realized?

- Quickly find performance problems linked to slow or unavailable databases.

- Find specific transactions that cause performance problems.

- The process monitoing (memory, thread, cpu, dumps) has helped us find leaks and runaway processes.

- High level dashboards that allows us to monitor user experience (APDEX) and application usage trends.

U
User
Validated Reviewer
Verified Current User
Review Source

"The most competent software in the market."

What do you like best?

I like this program because it is very useful in the company, its installation is very easy, I like it to provide a workflow that is viable, favorable for everyone, since it is really skillful to perform my daily tasks, as well as to detect nonconformities in the customer experiences.

It is good to know that I have a tool that helps me provide an excellent service to our users, through monitoring it provides effective solutions to the problems at work, providing peace of mind and security. I liked the free trial that DYNATRACE offers, helped me to get to know it and to make my work with its structure and cloud technologies easier.

What do you dislike?

This software is what every company needs, it is very complete, it even has many updates and it keeps us in constant changes and this aspect to some users has become more complicated than others to adapt, although some colleagues consider it an advantage, in my opinion. I do not like the case, because it implies being supportive, helping, which takes time.

Recommendations to others considering the product:

Definitely recommend this software is useful, agile and very efficient, through Dynatrace we have detected problems, got comprehensive data, what happened in the company and why, which is very good for the department, saves us time and money. I am very happy with your results.

What problems are you solving with the product? What benefits have you realized?

Dynatrace has been the answer to our digital problems, because thanks to this platform, we manage to automate all our needs in one place, with the greatest efficiency and speed. Since we used this software, the productive, administrative and service processes have improved remarkably, since we know the causes that delayed us, that allows us to solve them and move forward.

This program has been of great help to improve our profitability, because now we provide a better service, we are in constant progress and we have even conquered spaces as a company that would have been impossible to do without the skills of dynatrace.

Matthew L.
Validated Reviewer
Verified Current User
Review Source
View Original January 19, 2018

"Great product for digging into issues!"

What do you like best?

The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.

What do you dislike?

There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.

Recommendations to others considering the product:

This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.

What problems are you solving with the product? What benefits have you realized?

We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).

Jose O.
Validated Reviewer
Review Source

"Monitoring how your platform works in production"

What do you like best?

What I have used the most are the synthetic monitoring tests which turned out to be quite helpful to detect issues in production.

What do you dislike?

It turns out hard to tickle the synthetic tests after being recorded with the browser plugin

Recommendations to others considering the product:

Get some information from people who have already use the tool and ask for possible problems faced in the use of it. The more tricks you get the better. Also try to use the tool in your whole stack rather than only in some of the components you have deployed. This way you will benefit from the use of the correlation.

Also finding some videos can be useful to get to know if the tool can help you in the process of improving your product or platform.

I personally have not looked for digital courses in edx, coursera or udemy, having tthat might be quite helpful as well.

What problems are you solving with the product? What benefits have you realized?

Being able to detect faults and outages in production.

Simone M.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Application Performance Optimization"

What do you like best?

Dynatrace provides the end user experience in using an application, and you can check it in real time. You can use more Dynatrace product and integrating them in order to follow every steps of a navigation and optimize them.

After it configuration and customization it is very stable, and it is possibile to check dashboards and receive alerts for anomalies. This last feature is great and it can be configured to meet different requirements.

What do you dislike?

The license pricing is a bit too high, but quality has its price...

Dashboard management from webUI can be deeper and faster.

Recommendations to others considering the product:

Free trial is a nice opportunity, you won't be back.

What problems are you solving with the product? What benefits have you realized?

Dynatrace allows to detect issues proactively and work them before they impact, in this way we reduced penalties due to incidents.

It is not difficult to check all systems status through dashboards: they are very powerful and customizable. They are the main resource to detect anomaly for our Control Room.

Moreover the Hotspots feature allows our company to improve the Application Performance.

Daniel S.
Validated Reviewer
Verified Current User
Review Source

"Gran software con mucha potencia"

What do you like best?

Este programa te permite ver prácticamente cualquier problema, error, costes de tiempo que tengas en los nodos monitorizados, en que punto en que se encuentra (llamadas a servicios, conexión con BD, queries, conexion con el cliente) y considero que es fundamental en la monitorización de una aplicación web

What do you dislike?

Al comenzar a utilizarlo se puede hacer complejo el hecho de encontrar todas sus funcionalidades y conocerlas a no ser que alguien te instruya, de hecho tras haberlo utilizado un tiempo estoy convencido de que aún se me escapan algunas de ellas.

Recommendations to others considering the product:

Hay que tener conocimientos de informática para poder utilizar este software, y además conocer las funcionalidades que tiene para sacar partido de el.

What problems are you solving with the product? What benefits have you realized?

Cualquier problema relacionado con la aplicación web de mi empresa, te permite ver cual es el problema y localizarlo muy rápidamente.

Natalee B.
Validated Reviewer
Review Source

"Dynatrace Reviews"

What do you like best?

1. Ability to store historical data as per configuration.

2. Customized dashboard for monitoring and analysis.

3. Filtering transactions using Purepath

4. Drilldown functionaility to do indepth research.

5. Dyntrace gives ability to find transaction based on the client IP.

6. Finding exceptions from any source code is easier using Dynatrace.

7. Multiple small features integrated to track transactions smoothly..

What do you dislike?

Dynatrace is a great tool in many situations but it does not expose few things when you try to drill down and find the related transactions.

Recommendations to others considering the product:

Dynatrace is really a nice tool and gives you whole command over unknown challenges from production issues. I love using this tool as it is most of the time highly reliable.

What problems are you solving with the product? What benefits have you realized?

Dynatrace is a powerful tool to spot production issues in real time. It also help identify potential vulnerability issues by tracking different kinds of transaction.

Enrico F.
Validated Reviewer
Verified Current User
Review Source

"AppMon review"

What do you like best?

After having used AppMon since almost its initial release some like 10 years ago I am still amazed by its future-proof and rock-solid design to this day. Being the "older brother" of today's cloud-native "Dynatrace SaaS/Managed" solution (initially called "Ruxit") it has still many unique features and advantages to offer. First and foremost I value very much being in control over what is being measured and for what purpose. AppMon gives you a staggering amount of control and flexibility to analyze what your code is doing "in the wild" and I like to think of it as the swiss army knife of Application Performance Management. With its highly customizable integration options and extensibility using a REST API as well as a powerful plugin architecture there is almost no goal that can't be accomplished, no matter how complex or outlandish your problem might be. And last but not least for me it has been a learning tool of tremendous value over the years as it allowed me to "see the truth" of what was actually happening on our infrastructure - which more often than not was quite far from what one would imagine or what was initially designed... I learned about hidden problem patterns, coding blunders and deeply rooted systemic and/or architectural flaws. which would have gone completely undetected until it was too late if it wasn't for the level of early insight provided by AppMon.

One other area where AppMon shines is in test automation and integration and its unique capabilities in providing accurate early warnings in your build & deployment pipelines when architectural or performance regressions are detected during your automated tests.

AppMon has delivered a proven track record of being a very stable solution with negligible impact on the monitored components.

What do you dislike?

The sheer flexibility of the tool might be somewhat intimidating to new users and learning to understand the core concepts like custom dashboards, business transactions, purepaths and user experience management is very important but certainly no easy task, especially if one has no previous background in application development.

Recommendations to others considering the product:

Providing a bullet-proof case for a positive ROI can be painfully difficult, therefore it might take some careful planning and determination to convince your CTO/CEO to make an investment into the tool. If you suffered a lot from well documented major incidents and war rooms you should use that information to make a strong, data-driven case.

What problems are you solving with the product? What benefits have you realized?

AppMon has dramatically reduced the number of "war room" type situations and helped a lot to establish the basis for DevOps as it has eliminated the technical and mindset "silos" which have grown over many years. For the management it is providing high-confidence application health and performance data which is used to evaluate SLA's against.

AppMon keeps providing valuable data very successfully, especially as we are able to analyze longer time scales allowing us to detect slow-evolving but potentially dangerous trends.

Through the extensive use of REST API's and custom plugins we are able to fulfill almost every (un)imaginable integration requirement being thrown at us.

Jacob "BoomShadow" T.
Validated Reviewer
Verified Current User
Review Source

"All-in-one solution, fantastically easy to implement"

What do you like best?

We're a smaller startup. We don't have the luxury of time or staff resources to spend on the major tasks of implementing traditional server host monitoring, Application performance monitoring, or log ingestion. Dynatrace was an amazing find! With nothing more than 3 commands, or a simple docker container, we had everything running in minutes. Within 1 week, we had enough customizations to be production ready.

No other provider gives us log ingestion, Kubernetes/docker monitoring, and application monitoring for NodeJS. Some competitors provide aspects of that, and some offer all 3, but not for NodeJS. Dynatrace was the perfect fit.

We also really love the automatic alerts. Dynatrace alerts are based off of deviations from baseline metrics it is constantly collecting. We didn't need to set thresholds ourselves. If something suddenly changes with our application or network that "doesn't look nromal", Dyantrace will tell us. It's been a breeze.

What do you dislike?

The pricing is a little high, but still cheaper than competitors because Dynatrace at least HAS pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract.

Recommendations to others considering the product:

Give it a try with the free trial. It'll change your entire perspective!

What problems are you solving with the product? What benefits have you realized?

As mentioned before, we're a small startup. Implementing Dynatrace was a no-brainer. It would have taken us at least 2 months and hiring another SysOps person to get logging, monitoring, alerting, and APM implemented with cheaper or free open source solutions. It was far cheaper and faster to go with Dynatrace.

The additional benefit we didn't even realize at first was dashboards! Dashboards wasn't even on our radar when we purchased. Now, we have a giant TV hung in the office that shows various application and network metrics from a custom Dynatrace dashboard. We love it.

Lucas V.
Validated Reviewer
Verified Current User
Review Source

"Deeper insight into Application Performance"

What do you like best?

Their synthetics testing is amazing and has helped us a great deal. The ability to see how our application is performing for our end users is what matters most to us. We can performance test all day and night but it will never really give us a true picture of how it performs across multiple ISPs and different geographical locations. This has really helped us realize a lot of our bottlenecks and helped us scale accordingly to meet customer demand in certain areas. A bonus for us is that since Dynatrace acquired Keynote, they have done a really good job at merging the benefits of both tools into a single service platform. Also their customer service is fantastic!

What do you dislike?

Everything is great but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder and harder to budget for tooling while ensuring we still have the proper insight into our applications.

Recommendations to others considering the product:

Now with the acquisition of Keynote, Dynatrace is certainly a top contender in the APM/RUM space.

What problems are you solving with the product? What benefits have you realized?

Our ability to accurately measure our site reliability and uptime. We are currently leveraging the DynatraceAPI to gather metrics and send them out to wider audience on a daily basis and at the same time get a true benchmark of how all of our applications are performing across multiple providers and geographical locations. We also using this tool to help us better gauge customer impact during our postmortem process.

selva s.
Validated Reviewer
Verified Current User
Review Source

"Perfect tool for business "

What do you like best?

tracing and analyzing is the best one for performance.The first perception assumes that APM is about speeding up some arbitrary method performance and the second assumes that performance management is just about discovering that something is slow. Neither of these two is what we at dynaTrace would consider prime drivers for APM in production. So what does it mean to have APM in production and why do you do it?

The reason our customers need APM in their production systems is to understand the impact that end-to-end performance has on their end users and therefore their business. They use this information to optimize and fix their application in a way that has direct and measurable ROI. This might sound easy but in environments that include literally thousands of JVMs and millions of transactions per hour, nothing is easy unless you have the right approach!

Therefore real APM in production answers the questions and solves problems such as the

What do you dislike?

Your screenshot is blurry and I cannot make out the text. Also, I am not totally sure how to capture the failed/success/timed out status on a PurePath, therefore it would be a struggle to recreate a measure at this point. Updating is not an option as we are headed into peak season.

Recommendations to others considering the product:

It is a really very useful tool for application monitoring and application availability

What problems are you solving with the product? What benefits have you realized?

application availability was the problem and its improved a lot now.Dynatrace gives you the ability to see applications the way your customers do, which allows teams full operational insight. This insight is the key ingredient to stay competitive in today’s market.

Awareness into where performance matters most

Know each customers journey and interactions with your application

Prioritize performance optimization based on real digital-business outcomes

Better collaboration with IT around a common language based on digital experience

Bert V.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Measuring real customer experience and act upon that"

What do you like best?

Dynatrace is really on top of it's game. New technologies like nodejs and containers are fully supported and they really try to stay ahaid in stead of following.

The new AI features in Dynatrace, the voice-ops / chat-ops with Davis and Alexa just work out of the box.

Problems are reported in stead of incidents, so you get the root cause in stead of 1000 separate incidents and you can replay the entire problem scenario.

Visually complete and speed-index provide the ultimate user experience measures which really reflect what the user sees.

The ease of deployment and updates. Certainly with the new Dynatrace, but even with AppMon.

Dynatrace support is great. The forums contain a lot of usefull info, but when you have an issue or question and you really require help, the support team is really there for you. Info is correct and within time. Sometimes they even create specific fix-packs just for you.

What do you dislike?

As long as it's web and mobile (IOS and Android), it's all very easy. But from the moment you start with rich clients it becomes more challenging.

What problems are you solving with the product? What benefits have you realized?

Dynatrace provides insights into your applications, your infrastructure but especially on your users and how they experience your apps. This is very valuable for devs and ops to understand what the real impact is of their code and infrastructure on your users.

But also for business and management it brings a lot of added value. Investments can be made which really help your users and you can measure it instead of guessing.

Benefits:

For a rather large application which we support, we have a rather small devops team that does it all with great confidence. We can anticipate on problems and fix issues a lot faster than before.

Shawn A.
Validated Reviewer
Review Source

"Solid monitoring tool Dynatrace"

What do you like best?

Triggers timely alert of the production actives like pure path response time, instance unavailability etc. Stores in depth information as much as possible related to the application issue. Provides option to create customised dashboard to better handle according to your requirements. Drildown functionality is smart enough to link transactions from one section to another. Search functionality and Filter options are also very effcient in dynatrace.

What do you dislike?

Dynatrace installed on our server only identify requests going through the application root. It can not get information related to the executable invoking the application component. This creates some time issue for us as we do not have any dynatrace incidence recorded.

Recommendations to others considering the product:

Dynatrace is sometime last hope to find complex to complex issues and their resolution. Must to have for every app.

What problems are you solving with the product? What benefits have you realized?

Application monitoring in production. Dynatrace helped us to identify the root cause of many production problems. We have fixed multiple issues which were non-recreatable from a human.

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Dynatrace
4.4
(713)