What do you like best?
The admin interface and capabilities are well beyond any other DAMs I've used. Bynder offers an incredible amount of customization, and so much of that is in the admin's hands as opposed to relying on the product or vendor. This speeds up implementation and general management since you do not need to wait on another party to do some of the set-up. So much of the management of Bynder is in your hands that you really feel in control.
The level of customization and the modules and add-ons really make the portal feel like your own. Many users didn't realize they were using Bynder; they just thought it was a website, since the URL can be customized, too.
What do you dislike?
The amount of customization options can be overwhelming. If there is something specific you need setup in your portal, it is almost certain that it can be done. Bynder support is available to help, and their knowledge base has all the answers you need. But when first implementing your portal, the blank canvas in front of you can seem overwhelming since there are so many options and settings.
Once it's set-up, there are regular feature enhancements. A dedicated administrator is a must because the tool is always improving. And just like with implementation, there are so many features and options, it can feel overwhelming.
Recommendations to others considering the product:
Start small and focus on one aspect or you may feel overwhelmed. Bynder does a lot and solved a lot of issues for us, but we were most successful when we took a step back and created a detailed gameplan for the implementation. You cannot solve every issue over night!
What problems are you solving with the product? What benefits have you realized?
Bynder is a great way to centralize assets and bring related processes together into a single tool. Asset management, content creation, proofing, workflows, and content delivery can be so siloed at organizations, even though they are related and dependent on one another. Bynder helps bring it all together.