
Nice UI, easy to use software. Fairly basic for time keeping but seems like it could do the job well and be reliable.
The mobile app also seems very well built and a solid addition. Review collected by and hosted on G2.com.
Terrible customer service, sent 3 emails no reply, waited 2 weeks. Went on live chat who didn’t even apologise and said they’d be happy to help instead, so I asked them my questions about GDPR. They simply said to read the security doc on their site for answers. Seriously how lazy can you be? Anyway I’ve already done this, doesn’t have all the answers I need.
I give up trying to be a customer at this point. Review collected by and hosted on G2.com.
Deputy is a simple program and very easy to us! It uses GPS when an employee clocks in, which is great for labor and employee accountability. We are a residential and commercial mechanical contractor with a shop. When it comes to itemizing labor to each location this is the perfect program. When its time for payroll it takes two clicks and it is uploaded to the payroll system. There is a great options on how to export time-sheets as well. Review collected by and hosted on G2.com.
The reporting on deputy in not set up very well. Also getting a complete list of locations you have to get from the help team. Deputy needs a multi-archive button for locations. Review collected by and hosted on G2.com.
I love how easy it is to schedule work time for each employee or employee group. Once scheduled they would receive their weekly shift which works wonders for us.
We currently use an iPad stationed at each location where its mandatory for an employee to log in, which takes a picture to authenticate that they are physically present at the location. The Deputy app works great, we have never had any issues with it.
Attendance tracking, workforce management Review collected by and hosted on G2.com.
I think editing a shift should be easier, its not super hard, but it takes some getting use to in regards to ensuring that when you edit the shift it does not overlap and it is posted. Review collected by and hosted on G2.com.
As someone who works part-time jobs to supplement my freelance writing career, you can always tell which teams/organizations care about making it easier for everyone. Usually the first red flag is how you get your schedule.
I work Sunday's as an event planning associate for Smorgasburg in Downtown Los Angeles, and the Market Manager's use of Deputy has set a quite bittersweet bar. I no longer have to constantly be calling and or emailing some supervisor, some rep, some anyone to know where or whom my clock-in location will be at. I clock in through my inbox.Anyone who has worked with a temp agency, or just freelance gigs in general, the location of a clock-in area can often times feel like part of the job itself, without the benefit of getting paid for it.
With Deputy that is a nightmare that never has to happen, at least on Sundays. I know my schedule way in advance, and the day I actually need to work, the only thing I'm concerned about is getting things done. Review collected by and hosted on G2.com.
As spoiled as it sounds, logging in sometimes feels like a hassle. The first few months I was using Deputy, I completely forgot my pin code, so I kept having to log in through the app with a picture of myself. I don't see why it can't be like Apple Pay, where you can just use your fingerprint, that would not only be ideal, but it seems like that would be the perfect way to log in to our team's account. Review collected by and hosted on G2.com.
I first used Deputy when working in Australia and immediately liked it. It is very intuitive, attractively designed, easy to use and the online support is excellent. It’s a great way of integrating timekeeping, scheduling, holiday requests, and payrolls. Review collected by and hosted on G2.com.
We have found it quite difficult integrating deputy with our sage payroll. Definitely a lot harder than we were promised. We have a lot of different pay rates that change depending on location and time of day - deputy doesn’t accommodate this very well unless you are prepared to pay for them to customise the platform for you. This is very expensive so we are struggling on with the basic set up. It is frustrating but overall still a good system. Review collected by and hosted on G2.com.
Deputy has great features and is really easy to use, but by far its best "feature" is their 24/7 support team, available on live chat. They're there for everything you ever need, and even helped us build a custom report when we needed one. Review collected by and hosted on G2.com.
Trying my best to be objective here, but I cannot find a fault with Deputy. Maybe some more in depth or special reports require a bit of custom work - but as mentioned their support team gladly helps you build them, so all good! Review collected by and hosted on G2.com.
This system's user interface is very easy to use. Support team is very fantastic as they are available 24/7. It is very easy to customise company's dashboard to offer open shifts and shift swapping. The pricing for this software is very reasonable. Review collected by and hosted on G2.com.
No much to dislike however the website and phone app is only available in English, this may limit other people. Review collected by and hosted on G2.com.
As an Ops Mgr who runs payroll, I use Deputy to review and export timesheet data to our Gusto payroll system. The Deputy platform is very intuitive and easy to use. The best part is really the Deputy team who have provided incredible product knowledge and support while we set up a Gusto/Deputy integration and managed some complicated reports. The ease and efficiency of the integration me look and feel like a payroll hero at my company! Review collected by and hosted on G2.com.
There are some features that are hidden or buried within the platform or employee profiles. One non-intuitive feature is that timesheets have to be approved in a certain order. When you're approving timesheets, the "next" button should force you to approve all timesheets in the correct chrono order from oldest to newest. Review collected by and hosted on G2.com.
Deputy is very user friendly and aesthetically pleasing! The app is color coded and easy to navigate. It’s very efficient when it comes to clocking in and out of work. Also very useful for seeing your timesheets and paychecks. Review collected by and hosted on G2.com.
I dislike that deputy sends multiple notifications for a single post. I receive a notification through the app which I must look at to dismiss. I also receive an email and a reminder email for the same notification. It is too many reminders for a single post. Review collected by and hosted on G2.com.
I like how well this tool works on cross platforms, whether iOS or Android. They both have good responsiveness on this. Review collected by and hosted on G2.com.
Ability to integrate with Google Calendar would be awesome. Review collected by and hosted on G2.com.
The best part of deputy is the ability to see your shifts and everyone you work with in a very easy to understand layout Review collected by and hosted on G2.com.
You can’t see your past schedules as you were scheduled. Only the individual specific times that you worked. Also, without a separate private messaging section, this can be confusing at first when trying to only contact one person Review collected by and hosted on G2.com.
I really like that my future hours, past timesheets, and notifications from my job are all in one place and that clocking in and out for work and for breaks is very easy and streamlined. Review collected by and hosted on G2.com.
I dislike that this helps enable my job to posting my hours very last minute, being able to schedule me to be in less than 12 hours from the time they post my hours on a regular basis. Review collected by and hosted on G2.com.
Easy scheduling, good app, check in options for staff make it easy to export hours. Review collected by and hosted on G2.com.
Don't like paying per user in general, message board could get some more options and longer text. Review collected by and hosted on G2.com.
My previous manager used to write employee schedules on a calendar at our shop. This leads to more work on the staff to learn about their schedule and more human error. Once we put in deputy, all employees were able to see their schedule weeks out, from home and make a note of any dates they could not take. Communication with staff and owners were able to happen, and the ability to share information all the way down was able to be created more effortless. Review collected by and hosted on G2.com.
I don't like that in the sharing channel I am only allowed one image and that videos are not an option. Review collected by and hosted on G2.com.
Deputy is timesheet database that helps you keep track of your schedule and those who you are working for during the work week. Review collected by and hosted on G2.com.
Although I know my schedule it doesn’t track my actual hours if I happen to work surpass my schedule. Review collected by and hosted on G2.com.
The fact I can update and schedule meetings in real time and everyone gets the update as soon as its sent. Review collected by and hosted on G2.com.
Auto scheduling can sometimes act up, but Deputy has been there every step of the way to help fix the issues. Review collected by and hosted on G2.com.
I used this product whenever I worked at a nonprofit. It was really efficient & made it easy to track hours. If I forgot to log hours, I could go back and do it, and give my boss a reason why I was logging afterwards. Great for accountability Review collected by and hosted on G2.com.
Are you felt like it was hard to learn to use at first but after learning it was a great app. Set up was hard. Review collected by and hosted on G2.com.
I love how easy the mobile app is to use and how often it reminds you to log in to the app in case you forgot to clock in for the day. It's a perfect app for small business that need to add hours for their workers , and the workers can easily manage. Review collected by and hosted on G2.com.
I dislike how posts on the mobile app are not sorted by most recent posts. Sometimes it can take a while to find specific posts that I'm looking for. Review collected by and hosted on G2.com.