--- title: Confluence Reviews meta_title: 'Confluence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4364 reviews by the users' company size, role or industry to find out how Confluence works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 4364 scale: '5' date_modified: '2026-07-14' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Confluence Reviews **Vendor:** Atlassian **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 4.1/5.0 **Total Reviews:** 4,364 ## About Confluence Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward. ## Confluence Pros & Cons **What users like:** - Users appreciate the **ease of use** of Confluence, enhancing document management and collaboration effectively. (299 reviews) - Users value the **effective team collaboration** in Confluence, enhancing productivity and streamlining communication across projects. (212 reviews) - Users appreciate the **clean and user-friendly organization** of Confluence, making documentation and collaboration seamless and efficient. (159 reviews) - Users appreciate the **seamless integrations** of Confluence, enhancing collaboration and making document management effortless. (155 reviews) - Users value the **collaboration efficiency** of Confluence, enhancing teamwork and streamlining project documentation seamlessly. (146 reviews) - Users appreciate the **easy integrations** of Confluence, enabling effortless collaboration and documentation with other tools. (128 reviews) - Centralization (92 reviews) - Templates (85 reviews) - Users appreciate the **ease of creating templates and integrations** in Confluence, enhancing productivity and collaboration. (79 reviews) - Helpful (75 reviews) **What users dislike:** - Users find the **navigation and search feature** of Confluence often non-intuitive and frustrating with large content volumes. (84 reviews) - Users experience **slow performance** with Confluence, particularly when managing large amounts of content or heavy attachments. (83 reviews) - Users find **page management frustrating** due to slow performance, messy content, and a confusing permissions system. (71 reviews) - Users experience a **steep learning curve** with Confluence, especially when navigating advanced features and permissions settings. (64 reviews) - Users find **Confluence complex** due to permission sharing, document searching, and version control challenges, especially for newcomers. (59 reviews) - Users experience **slow loading** times in Confluence, especially with large documents and multiple links on pages. (59 reviews) - Users often face **formatting issues** , as advanced controls and interface complexity hinder usability and collaboration. (54 reviews) - Poor Interface Design (51 reviews) - Users face **search limitations** in Confluence, struggling with slow performance and difficulty accessing knowledge base content. (51 reviews) - Performance Issues (49 reviews) ## Confluence Reviews ### 1. Confluence Makes Collaboration Easy with Strong Versioning and Jira Integration **Rating:** 4.5/5.0 stars **Reviewed by:** shiva prasad n. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Confluence?** One best thing about the Confluence is the versioning of the doucmentation so everything is track and nothing is lost. EVerything is centralised, easy to collaborate by commenting and mentioning the team member. The best part is, it integrates with Jira. It also has the permission control over the content. **What do you dislike about Confluence?** Working or formatting the tables is really hard and also confusing. Also the pages can be long sometimes. **What problems is Confluence solving and how is that benefiting you?** Writing the technical documents especially the API cycle and project related knowledge base where all the team members can contribute. We also use it to document the SOPs and other techinal protocol to be followed by the team, that basically acts a contitution of the work process. ### 2. Turns Chaos into Organized, centralize knowledge **Rating:** 4.0/5.0 stars **Reviewed by:** Kapil S. | Project manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Confluence?** I use Confluence for creating and managing knowledge bases and hosting team spaces. I really appreciate that it solves the problem of scattered, unstructured, and hard-to-maintain work information by providing a central, collaborative, secure, and searchable documentation hub. I love how Confluence turns team knowledge into an asset, which saves miscommunication in the team. The templates are great because they remove the thinking overhead so you don't have to start from scratch for SOPs, meeting notes, or project plans. I find the page versioning feature quite useful as it gives you a safety net, and the inbuilt macros are fantastic as they turn simple pages into powerful tools and make it seem like we're working on web pages. The integration with Jira is very helpful for finding knowledge nuggets in the same place, and it links work to all the documentation available for reference, making the information centralized and making the documentation intelligent. The initial setup of Confluence for my team was also very easy. **What do you dislike about Confluence?** I think sometimes formatting for tables is glitchy and alignment breaks when you paste content. Big pages become slow, and the search can be good but not perfect. Copying and pasting from emails breaks the formatting, and it works great online but offline it doesn't. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered, unstructured info by providing a central, collaborative hub. It turns knowledge into an asset, reducing miscommunication. I also find the templates, page versioning, macros, and Jira integration make documentation intelligent and easy to manage. ### 3. Empowers Team Collaboration and Streamlines Documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya S. | Designing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Confluence?** As we belong from a service industry and conducting regular meetings and documenting it is one of our daily activities to run our business flawlessly. Confluence helps us in collaborative discussions and it also helps in reading and writing company's personal documents and data by all team leaders so that proper decisions can be taken for our business. **What do you dislike about Confluence?** One of the main limitation of Confluence is that it's pages cannot be designed or customised like MS word or notion because of its rigidity and fixed templates also if the team leaders does not maintain of it's pages properly then data and information becomes messy and quite difficult to understand. **What problems is Confluence solving and how is that benefiting you?** The software helps us in streamlining and solving all the daily challenges related to our business and it also helps our teams to get align for working with different projects so that overall workflow of our business does not break and these all things are handled by a small IT which reduces the maximum digital expenses of our company. ### 4. Powerful Integration with JIRA and Excellent UX **Rating:** 4.5/5.0 stars **Reviewed by:** Ángel S. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Confluence?** I love how easily Confluence integrates with JIRA, ensuring continuity and fluidity of ideas within the same ecosystem. Template management is vital for our workflow, allowing us to create processes and standards with reusable templates. The ability to share pages publicly is crucial, especially with clients, as we can adjust documents and they see the changes immediately. The export to PDF function is phenomenal, as we can apply CSS and share information with our company's branding. Additionally, I appreciate the excellent user experience that Confluence offers and its constant updates, which ensure that we are always using a modern and efficient platform. **What do you dislike about Confluence?** I would like the tables on Confluence pages to allow Excel-type formulas. **What problems is Confluence solving and how is that benefiting you?** Confluence improves organization and methodology, facilitating access to information. Integration with JIRA and the management of templates allow for efficient continuity and flow. Share pages publicly and export to PDF with corporate style to strengthen communication with clients. ### 5. Effortless Collaboration with Versatile Formatting **Rating:** 5.0/5.0 stars **Reviewed by:** Safin G. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Confluence?** I like that Confluence is very easy to use, allowing me to set it up as simply as signing up. I appreciate the easiness, collaboration, and formatting features. The platform allows me to collaborate with fellow product managers and team members, which is invaluable when writing documents together. I find the formatting options, like tables, font styles, and coloring, quite appealing and helpful. Additionally, the ability to write about any topic with AI assistance is incredibly useful. **What do you dislike about Confluence?** So far, I haven't found anything about Confluence that I dislike. **What problems is Confluence solving and how is that benefiting you?** Confluence keeps my notes organized and shareable across the organization. I write product requirement documentation and feature explanations for developers. Its easy collaboration, formatting options, and AI support enhance my productivity. ### 6. Effortless Documentation with Confluence **Rating:** 5.0/5.0 stars **Reviewed by:** Tibor T. | Technical Account Manager and Loyalty Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Confluence?** I use Confluence both for my full-time job and personal projects. I like that I can create a great documentation structure, and the pages are easy to edit. The macro options are plentiful, so I can make my documents more readable and better looking. It's easy to create and edit nice looking, easily understandable documentations which are much quicker to understand. I rate it a 10 because it's also free until 10 users, which is great for personal projects. **What do you dislike about Confluence?** better looking exports maybe **What problems is Confluence solving and how is that benefiting you?** I use Confluence to document everything, creating easy-to-edit, well-structured documents quickly. The macro options help make my documentation more readable and visually appealing. ### 7. User-friendly and centralized **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia M. | Support Agent, Printing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Confluence?** The information is easy to access and can be tracked. Most of the time, when I open one article, it naturally leads me to other follow-up or related articles. It allows you to incorporate other applications as well and makes working with other team members seemless regardless or timezone or work location. **What do you dislike about Confluence?** I wasn’t able to find a tutorial that really helped me understand the application. I ended up learning how to use it mostly through trial and error. **What problems is Confluence solving and how is that benefiting you?** Project updates, collaboration with others, Knowledge checks and progess tracking ### 8. Confluence Centralizes Everything—Finally Easy to Find What You Need **Rating:** 4.5/5.0 stars **Reviewed by:** Mahesh B. | Backend developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Confluence?** What I like best is that it's the single source of truth for everything. We used to have docs scattered in Google Drive, SharePoint, and random folders. Now, if I need a policy, a meeting note, or a project spec, I know it's in Confluence, and the search actually works. It just makes finding info easy. **What do you dislike about Confluence?** The editor is infuriating sometimes. I spend way too much time wrestling with the formatting, especially if I'm trying to copy-paste anything. It feels clunky and slow compared to a simple doc editor. **What problems is Confluence solving and how is that benefiting you?** The main problem it solves is information being scattered everywhere. We used to have things in shared drives, emails, and random personal folders—a total mess. Confluence puts it all in one spot that's actually searchable. The benefit is huge: I don't waste an hour every week hunting for a document and I can trust that the process or policy I found is the most current one. ### 9. A Central Hub for Sharing Knowledge Across the Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Balaji T. | PKI & CLM Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Confluence?** Common place to share knowledge across the entire organization **What do you dislike about Confluence?** Becomes clumpsy with large number of documents and search becomes very difficult **What problems is Confluence solving and how is that benefiting you?** We can post newsletter / org wide info over the confluence so that everyone can get used to it ### 10. Effortless Collaboration and Secure Knowledge Management with Confluence **Rating:** 4.5/5.0 stars **Reviewed by:** Niraj Y. | Co-founder and CTO at Anatech Consultancy, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Confluence?** Confluence makes it easy for our team to collaborate on documentation and knowledge management in real time. The integration with Jira streamlines our workflows, while customizable templates help us create project documents, meeting notes, and plans efficiently. Search functionality is robust, and I appreciate the ability to control permissions for different users, ensuring our sensitive data stays protected. **What do you dislike about Confluence?** The editor can be a bit clunky when managing large documents, images, or embedded macros. As our usage has grown, it's sometimes difficult to keep pages organized, and the notification system can result in alert overload for small changes. Additionally, the pricing can become expensive as the team scales up. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered documentation and disconnected knowledge sharing within our organization. It provides a single, searchable source of truth for all our project details, team notes, and process documentation, which has drastically reduced time wasted searching for information across different platforms. Real-time collaboration and integration with Jira have aligned our technical and business teams, improving transparency and speeding up project workflows. The result is more consistent communication, better documentation practices, and increased team productivity. ### 11. Confluence: The Ultimate Digital Workspace for Team Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan T. | Marketing Team, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about Confluence?** Confluence is like a digital workspace for our business where different teams of our company interacts with each other and exchange documents of their departments so, that a proper planning of upcoming projects can be done through virtual meetings and also a shared cloud based notebook can be created. **What do you dislike about Confluence?** The overall features that confluence has little less than MS Word and Google sheets also the person managing this software and working on it should must have good organising skills otherwise all the pages can become messy and time for creating efficient notebooks can also increase. **What problems is Confluence solving and how is that benefiting you?** Project collaboration and meetings is one of the integral part of our business and with the help of confluence we are able to work on a practical workspace where all teams can interact with each other and discuss about different work related issues. It also help us in shareing the knowledge of each departments with each other. ### 12. Centralised Knowledge Base That Makes Training New Joiners Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Anurag G. | Associcate Director of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Confluence?** We have our centralised repository for all product and technical documents which helps us in using the knowledge base in new joiners training and some revisiting. quite useful **What do you dislike about Confluence?** Nothing much. I think templating can be improved a bit **What problems is Confluence solving and how is that benefiting you?** earlier lots of docs were in accounts of different users and they lost their value with time. centralised repository solved this for us ### 13. Excellent Collaboration and Jira Integration, But Search Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Shivi V. | program manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Confluence?** Confluence stands out as a powerful "single source of truth" that brings all team knowledge together in one place. Its most valuable features include real-time collaborative editing and commenting, which help keep teams in sync. Most importantly, its smooth and native integration with Jira is frequently mentioned as a major benefit, since it connects documentation and planning directly to the development workflow. **What do you dislike about Confluence?** The main drawbacks of Confluence are its inefficient search functionality and ongoing content management challenges. Many users describe the search feature as "clunky" and "terrible," which makes locating information frustrating and undermines its effectiveness as a knowledge base. This problem is closely tied to another major issue: without regular "wiki gardening," **What problems is Confluence solving and how is that benefiting you?** Confluence addresses the issue of information silos and fragmented knowledge by serving as a centralized "single source of truth." This approach ensures that essential information—such as project plans, technical documentation, and meeting notes—does not get lost in emails, chat messages, or personal drives. As a result, all team knowledge becomes organized, easily searchable, and accessible to everyone, which helps save time, minimize redundant work, and enhance team alignment. Additionally, Confluence integrates directly with Jira, allowing you to connect your documentation with your ongoing project tasks. ### 14. Robust Centralized Knowledge Base with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Yulian R. | SysOps - Compliance Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Confluence?** What we like the most about Confluence is how easy it is to organize, maintain, and update documentation at scale. Page versioning, access controls, and structured spaces make it simple to keep information accurate and audit-ready. The integrations with Jira, Vanta, and Monday.com are especially valuable, since they let us tie documentation directly to tickets, tasks, and compliance controls instead of managing everything in silos. These features, like page versioning and history, make changes easy to track and audit, while access controls help protect sensitive documentation. Integrations with Jira and Vanta let us link documentation directly to tickets and compliance controls, reducing manual work and making audits easier to manage. **What do you dislike about Confluence?** While Confluence is powerful, performance can lag as spaces grow larger, especially with heavy nested pages or large tables. The editor can also feel inconsistent at times, particularly when switching between legacy and new editor behaviors. Search is generally useful but could be more precise for large knowledge bases, and managing permissions at scale can become complex without careful governance. **What problems is Confluence solving and how is that benefiting you?** Confluence solved scattered documentation issues by providing a central knowledge base. It organizes and maintains compliance documentation with versioning and access controls, making audits smoother. Integrations with Jira and Vanta link documentation directly to tasks, reducing manual work. ### 15. Unmatched Wiki Editing with Powerful Add-Ons, But Some Basic Features Require Extras **Rating:** 5.0/5.0 stars **Reviewed by:** Dan F. | Head of Implementation, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Confluence?** Best wiki editing experience I have ever used. Database tables for when you need fully structured data, Page Properties and the neat page properties report when you need just a bit of metadata. Absolutely insane number of add-ons available. The drag drop in the tree view navigation in particular blows my mind with just how good it is - it is the gold standard blueprint for how to do drag drop. It's the little touches like that that make Confluence delightful to use. **What do you dislike about Confluence?** Sometimes you need an add-on for the "but it's so obvious!" features, like a list of dropdown options when editing a page, or showing incoming links. As with any documentation system, content can get stale. I've not yet found the magic technique to keep the content updated yet. **What problems is Confluence solving and how is that benefiting you?** Central searchable spot for documentation and decision logs, with edit histories, deep links and strong collaboration tools like inline comments and live edits ### 16. Comprehensive Documentation and Helpful Templates **Rating:** 4.0/5.0 stars **Reviewed by:** May L. | Sr. Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Confluence?** i like the ability to document everything from start to finish. all the pages we have in confluence are references to other teams and are resources. i like that it offers templates to use since it can be daunting starting a new page from scratch **What do you dislike about Confluence?** i dislike that sometimes the documentation can be outdated very easily and that sometimes it is hard to search and find exactly the page or document i was looking for. it can also be hard to find the edits that were made to the pages **What problems is Confluence solving and how is that benefiting you?** Confluence is solving the problem of having a centralized place for documentation across the organization. This benefits me because it can be a source of truth and a place to share and capture knowledge ### 17. Confluence, your best option for collaborative work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Confluence?** - It enables real-time collaborative editing and in-line comments for seamless teamwork. - It natively integrates Jira roadmaps and tasks to connect strategy with execution. - It uses Atlassian Intelligence (AI) to summarize, generate content, and answer questions. - It organizes information with dynamic databases (similar to Notion, but Confluence is much better) to manage goals or projects. - It functions as a centralized, auditable single source of truth (SSOT). **What do you dislike about Confluence?** - The page editor, while modern, can be clunky and frustrating when aligning images or complex macros. - The default notification system needs improvement; it can overwhelm users with alerts for minor changes. **What problems is Confluence solving and how is that benefiting you?** From my perspective, Confluence’s main purpose is to solve knowledge chaos by giving us a single source of truth, so we stop hunting for info in emails and chats. It's also brilliant at connecting our strategic plans (the "why") directly to the team's work in Jira, which creates real alignment. The templates are a massive efficiency win, getting everyone on the same page for things like meeting notes or project plans. Plus, the new AI features are incredibly helpful for quickly summarizing long pages, turning all that information into actual answers. ### 18. Great Core Features, But Add-Ons Can Get Pricey **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan P. | Specialist Business Functional Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Confluence?** Confluence is a great wiki-style site and has good flexibility. It's easy to learn and format nicely and has good content features such as image and video, attachments, blogs, and so on. The swish integration with Jira is a powerful point, allowing dynamic links, reports, and charts to be created based on your connected Jira issues, allowing these to be condensed to a wider audience. It serves us well as the company's intranet. **What do you dislike about Confluence?** Add-ons are quite often required to extend the base functionality (which can be limited in some respects), and can be very expensive - especially when you combine (a) minimum user tierings and (b) the fact that add-ons must be purchased at the same tier as Confluence, and cannot be restricted to a smaller userbase. For the Data Centre version, constant vulnerability patches are required which can take a lot of time with testing and deployment. **What problems is Confluence solving and how is that benefiting you?** Alignment of disparate processes that never had a unified home. Now teams across the business - including front, middle, and back office - have an ideal place to store, edit, and share project statuses, meeting minutes, process guides and diagrams, and any other required documentation. ### 19. Great Organization and Formatting, But Performance Can Lag **Rating:** 5.0/5.0 stars **Reviewed by:** Sascha Z. | Product Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Confluence?** There are just enough text formatting options to keep things organized and easy to read, without being overwhelming. The ability to structure pages by sites and folders helps with organization as well. The live collaboration also works quite well. **What do you dislike about Confluence?** Performance can be a bit slow at times, pages taking a bit of time to load. The database functionality is a powerful way of capturing information, however it's still a bit rough around the edges when it comes to usability. **What problems is Confluence solving and how is that benefiting you?** It keeps our information in one place that is easy to query. It allows us to share information across teams and throughout the entire company in a unified way. It's a wiki, so not really revolutionary, however it's very easy to use and does a great job at keeping our company information in one place for knowledge sharing. Storing information across multiple documents on a shared drive does not help with productivity as it takes a lot of time to find what you actually need to work, or requires you to ask colleagues for help in finding documentation. Confluence solves these issues in a rather simple and effective way. ### 20. Excellent Documentation Tool with Seamless Sharing and Jira Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Sukesh Reddy M. | Test manager, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Confluence?** This is one of the best documentation tools I have used. Sharing documents is very straightforward, and searching for content is also simple and efficient. Its integration with Jira makes the combination extremely effective for our needs. The guest license feature is particularly useful, as it enables me to add external users and share only the spaces that are relevant to them. I also find the new Rovo feature to be excellent. **What do you dislike about Confluence?** The calendar really ought to be included as a standard feature, but unfortunately, it's only offered in the more expensive packages. Additionally, it would be much better if there were an option to assign third-party apps to particular groups rather than making them available to every user. **What problems is Confluence solving and how is that benefiting you?** We use Confluence to store all the technical documentation for our applications. It has also proven helpful for recording user acceptance test cases, since cloning pages and running tests multiple times is straightforward. Additionally, we keep records of application managers and their substitutes, making it easier for everyone to know the right contact person, especially given the large number of applications we manage. ### 21. Seamless Integration with Jira and Proven Collaboration Results **Rating:** 4.0/5.0 stars **Reviewed by:** John E. | Agile Coach, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Confluence?** Confluence is an extremely easy-to-use Wiki-style collaboration tool that integrates seamlessly with Jira. Most of our daily Jira users end up accessing Confluence on a regular basis as a way of continuing collaboration beyond the specific work items in Jira. My organization enjoys the flexibility that Confluence offers, in terms of radiating out metrics, inviting people to collaborate on specific topics or themes, or relaying key information to others. The ability to immediately connect Jira work items with Confluence pages, or to take objects from a Confluence page and turn them into Jira work items means that the two tools coexist almost without effort. **What do you dislike about Confluence?** The biggest drawbacks to Confluence are the requirement for a viewer to be an Atlassian license holder (limiting the scope of basic "view" rights to those with expensive licenses assigned) and the need for sometimes costly add-on applications in order to get some of the best features and functions out of the tool. **What problems is Confluence solving and how is that benefiting you?** The biggest problem that Confluence solves for our organization is the coming-together of development (IT) teams and business (end-user) teams, to collaborate on the outcomes of specific requests or needs. Confluence provides a space to document IT changes and requirements while also making notes regarding end-user experiences and how to test new functionality. ### 22. Detailed Permissions and Scalable Performance for IT Documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Nikhil B. | IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Confluence?** I like its detailed permission settings, as it allows us to maintain strict control over sensitive IT documentation. Confluence can handle large volume of content and users without any significant performance issues. **What do you dislike about Confluence?** As the knowledge base grows, finding the right document becomes harder and heavily dependent on users. **What problems is Confluence solving and how is that benefiting you?** We use Confluence as our knowledge base and our internal IT help desk. In here, we document SOPs for the IT team, setup guides for new hardware, and troubleshooting articles for common employee issues. ### 23. Confluence the problem solver for new features. **Rating:** 4.5/5.0 stars **Reviewed by:** Venkatesh B. | Software engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Confluence?** It is best in creating pages and sharing information so the new person who wants to gain knowledge or want to work on the task can easily go through the page and implement successfully. **What do you dislike about Confluence?** For the first time users it will be difficult to create tables and extra features. **What problems is Confluence solving and how is that benefiting you?** It solves a lot of problems when I try to implement new feature in my application I can go through the confluence page and I can easily implement the feature. ### 24. Effortless Organization and Integration, Minor Formatting Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Drashti K. | Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Confluence?** I really like how easy it is to create and organize pages in confluence. My team uses it for meeting notes, project plans, documentation and everything stays neatly arranged in one place. The editor feels simple to use, even for people who aren't very technical. I also like how it connects smoothly with Jira which helps us link tasks and updates directly to our confluence pages. The search works really well too, I can quickly find old documents or notes without wasting time. **What do you dislike about Confluence?** It often takes a few extra steps to format pages the way I want, especially when adding tables or images, but get things done. It can also feel a little slow or lags when loading large pages with lots of content. I think a few small design improvements could make it faster and simpler which will also improve user experience. **What problems is Confluence solving and how is that benefiting you?** Confluence helps my team keep all our information and project related documents in one shared space. We don't have to look through endless chats or files anymore because everything is documented properly. It’s also really helpful for onboarding new teammates as they can just read through the pages and understand how things work. It’s made our workflow more organized, simple and also reduced a lot of back and forth communication. ### 25. Centralized Documentation Made Easy and Up-to-Date **Rating:** 4.0/5.0 stars **Reviewed by:** David Serna M. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Confluence?** This tool is useful for keeping all documentation centralized and current. It allows you to control access at both the space and document level, ensuring that each user can only view what they are meant to, while still making information easy to locate. Additionally, it offers integration with other apps, which helps keep everything connected. **What do you dislike about Confluence?** The platform would benefit from offering a wider range of templates, such as an FAQ template, to provide more options tailored to different documentation needs. **What problems is Confluence solving and how is that benefiting you?** We make it a priority to keep all our product documentation centralized. This includes technical guides for developers, user manuals, and even additional support documents, ensuring everything is connected and easy to access. ### 26. Confluence: Perfect Tool for Detailed Process Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ghazanfar F. | Sr. Process Associate, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Confluence?** I find Confluence quite handy for easily looking up any process needed for working on specific contracts. It provides detailed information like provider details and supplier exclusion, which is crucial for us. Having everything in a very detailed process really helps in resolving contracts and understanding when and how to send expiring contract reports. **What do you dislike about Confluence?** Sometimes if something has to be updated, we need to get permission from the administrator because I'm not the administrator who can add it. **What problems is Confluence solving and how is that benefiting you?** I use Confluence for product mapping, understanding each product process in detail. It's helpful for newcomers, clears every point needed in contracts, saves time, and minimizes risk of error. ### 27. Effortless Team Collaboration and Information Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Confluence?** What I appreciate most about Confluence is how simple it is to document and share information with my team. It’s very effective for storing notes, guides, and updates all in one central location, making it easy for everyone to find what they need. I also value the ability for multiple team members to collaborate on the same page and leave comments, which really supports alignment and knowledge sharing. Overall, Confluence helps ensure that information stays organised and easy to access. **What do you dislike about Confluence?** The editor feels a bit slow or clunky, especially when working with larger pages **What problems is Confluence solving and how is that benefiting you?** Confluence helps solve the problem of scattered documentation and knowledge living in too many places. Instead of important information being spread across chats, emails, or personal notes, everything can be documented and shared in one place. This makes it easier to find answers, stay aligned with the team, and onboard faster. Overall, it saves time and helps keep everyone on the same page. ### 28. Seamless Navigation, Needs Faster Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Jeni T. | Claims Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2018 **What do you like best about Confluence?** I like how Confluence creates a workspace that is easy to use. The navigation and moving from section to section is really seamless. I also value creating templates, pages, and whiteboards. The initial setup of Confluence was fairly easy. **What do you dislike about Confluence?** Sometimes the program works slowly, so a faster working program would be great. **What problems is Confluence solving and how is that benefiting you?** Confluence creates a workspace that's easy to use. ### 29. Effortless Document Sharing and Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Dave C. | Senior Technical Operations Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Confluence?** The application makes it simple to share information between departments and to locate and review new documents. I appreciate its user-friendly interface and the straightforward management of user access controls. Integration with our identity provider is also seamless and requires minimal effort. **What do you dislike about Confluence?** Rovo AI still has a lot of room for improvement, as it frequently fails to clean up, organize, or enhance documents as expected. I would appreciate it if Rovo offered more features and greater capabilities, especially when it comes to assisting with document creation and making improvements. **What problems is Confluence solving and how is that benefiting you?** Knowledge sharing between teams is straightforward, making it easy to find and view updates on various projects and teams. Requesting access to information from other teams is also a simple process. ### 30. Simple and Reliable Tool for Team Documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi P. | Software Developer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Confluence?** Confluence is great for keeping documentation and team knowledge in one place. It’s easy to create, update, and share pages, and it works really well with Jira. Having everything organized and searchable saves a lot of time during daily work. **What do you dislike about Confluence?** Sometimes pages can feel cluttered, especially when there are many nested spaces. Formatting can be a bit limiting, and performance slows down when pages get very large or have too many elements. **What problems is Confluence solving and how is that benefiting you?** Confluence helps centralize documentation and team knowledge so information isn’t scattered across chats or emails. It improves collaboration, makes onboarding easier, and ensures everyone has access to the latest and most accurate information. ### 31. Efficient Collaboration Hub with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Satishreddy Y. **Reviewed Date:** December 30, 2025 **What do you like best about Confluence?** I mainly use Confluence for documentation and team collaboration. It helps me create and organize project documents, technical notes, and learning materials all in one place. I appreciate that Confluence keeps everything well organized in one place, with structured pages and easy updates. The collaboration is smooth as team members can comment and suggest changes, reducing the need for multiple tools since documentation, knowledge sharing, and collaboration happen all in one platform. It saves time and helps the team work more efficiently. Using Confluence alongside other tools ensures project information, progress, and documentation are all in sync. The initial setup of Confluence was fairly easy, with a smooth setup process that didn’t require much effort for basic use. **What do you dislike about Confluence?** One thing that could be improved in Confluence is the performance, especially when working with large pages or many embedded elements, as it sometimes feels slow. The editor can also feel a bit heavy, and simple formatting changes may take more steps than expected. Searching for older or deeply nested pages is not always very intuitive, and better search filters would help. For new users, the interface can feel slightly overwhelming at first, so a simpler onboarding experience would be useful. **What problems is Confluence solving and how is that benefiting you?** I use Confluence for documentation and teamwork, organizing all project documents and notes. It helps keep everything updated, linked, and easily shared, reducing the need for multiple tools and making collaboration more efficient. ### 32. Great for Team Discoverability, But Can Lead to Over-Documentation **Rating:** 2.5/5.0 stars **Reviewed by:** george c. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Confluence?** the discoverability between teams is great - it's a super useful tool for collaboration. **What do you dislike about Confluence?** I don't always see the need for it in Product workflows. It can result in some over-documantation for PRDs etc. However it is great for storing historical information for help center articles etc. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the need to have a centralised documentation hub accessible for the R&D department - the problem is really discoverability of company information for wider teams. ### 33. Powerful and Flexible, But Requires Careful Management **Rating:** 3.0/5.0 stars **Reviewed by:** Nigel M. | User Experience Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2025 **What do you like best about Confluence?** Confluence is very powerful and flexible. It allows us to create and manage a wide range of documentation, both for our internal teams, and for our external client partners. It features helpful and powerful functionality and integrations that enable us to connect documents to one another and other sources to keep things well maintained and accurate. **What do you dislike about Confluence?** Confluence is so flexible and there are so many features that it really comes down to how you use and maintain it. If not managed well, it can become a burdensome tool that is difficult to navigate and maintain, but again, this comes down to how well you and your team set it up and keep it maintained. **What problems is Confluence solving and how is that benefiting you?** Confluence is giving us a centralised and connected place for managing all team and project documentation. ### 34. Great for Collaboration and Organization, with Seamless Atlassian Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Confluence?** Confluence makes knowledge sharing and collaboration very easy across teams. The page hierarchy, templates, and powerful search help keep documentation structured and easy to find, even as content grows over time. I especially like the seamless integration with other Atlassian tools like Jira, which allows linking requirements, tickets, and decisions in one place. Real-time editing, comments, and version history make it simple for multiple users to collaborate without losing track of changes. **What do you dislike about Confluence?** We frequently face access issues for some users, especially when permissions are inherited across spaces and pages. Troubleshooting who has access and why can be time-consuming, and permission changes do not always feel intuitive or immediately reflected. This creates occasional delays for users who need quick access to documentation. **What problems is Confluence solving and how is that benefiting you?** Confluence addresses the challenge of fragmented documentation and inconsistent knowledge sharing within teams. By offering a centralized platform for project documentation, standard operating procedures, and collective team knowledge, it ensures that information remains accessible and current. This approach lessens reliance on specific individuals, streamlines onboarding for new team members, and saves time by simplifying the process of finding and reusing information. Additionally, its integration with Jira links documentation directly to ongoing work, which enhances team alignment and boosts overall productivity. ### 35. Versatile Collaboration and Centralized Documentation Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Chaitanya S. | Lead Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2025 **What do you like best about Confluence?** We use Confluence as a central repository for our product information, including details about the products, solutions, and records of any service or maintenance performed, as well as any enhancements made. I appreciate Confluence as a tool for sharing my work in a centralized document that is accessible to everyone with permission. It allows me to not only enter text but also include media and external URLs, making it a versatile platform for collaboration. **What do you dislike about Confluence?** Confluence can be challenging when it comes to sharing permissions, as it is not always straightforward to share a page with new users. Additionally, searching for specific documents within Confluence can be difficult. Managing version control is also not very intuitive; if I want to compare two different versions of a document, I often have to create a new document, which adds to the complexity. **What problems is Confluence solving and how is that benefiting you?** Confluence addresses my need for a centralized database to manage all my project documentation. ### 36. Intuitive UI and Seamless Jira Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Aman G. | AI Automation Executive , Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Confluence?** I like Confluence for its user-friendly UI and UX, which includes a great way to maintain, share, and track information. The platform is excellent for team collaboration, especially with its integration with Jira. I also value the product documentation and knowledge base features that help facilitate collaboration on a single platform. Furthermore, the setup was great thanks to the availability of some videos, although it requires some technical specifications. **What do you dislike about Confluence?** Some things are very technical inside it **What problems is Confluence solving and how is that benefiting you?** I use Confluence for team collaboration and to share Jira info, solving the collaboration gap. It's very user-friendly, integrates with Jira, and is great for product documentation and as a knowledge base. ### 37. Great tool for smarter collaboration and transparency **Rating:** 5.0/5.0 stars **Reviewed by:** mukesh b. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Confluence?** What I like most about Confluence is how easy it is to use and set up. The interface is clean, so creating and organizing pages feels effortless. it offers a good number of useful features and integrates smoothly with tools like Jira and Slack, which keeps everything connected. I use it often it document processes and share updates, and the support and resource available makes the experience even better. Overall, It's simple yet powerful tool for team collaboration. **What do you dislike about Confluence?** At times, Confluence can feel a bit slow when loading large pages or attachments. The search features could also be more accurate, It sometimes takes extra effort to find older documents. Apart from that, the permission settings can get little confusing when managing access for multiple teams. However, these are minor issues compared to the overall ease and usefulness of the platform. **What problems is Confluence solving and how is that benefiting you?** Confluence has solved the problem of scattered and inconsistent documentation within our team. It provides a single, organized space where everyone can create, update, and access information easily. This has reduced dependency on emails and chat threads for sharing updates. It’s also improved collaboration, multiple people can work on the same page and track changes in real time. Also the great feature of Jira integration is very useful as i can link any ticket with its related documentation on confluence. Overall, it helps me save time, stay aligned with the team, and maintain clear, up to date project documentation. ### 38. Seamless Documentation & Collaboration Platform **Rating:** 4.0/5.0 stars **Reviewed by:** KAMLESH N. | SDE2 Javascript **Reviewed Date:** December 23, 2025 **What do you like best about Confluence?** I use Confluence primarily for creating and maintaining documentation and a centralized knowledge base. It helps me document technical design, processes, and team guidelines while collaborating with others through comments, review, version history, and shared pages. I like most about Confluence is how easy it makes creating, organizing, and collaborating on documentation. The editor is very intuitive and supports rich content like tables, code blocks, diagrams, and embeds, which is very helpful in technical documentation. Real-time collaboration, comments, and version history make teamwork seamless. Also, you can integrate it with multiple tools like JIRA, which helps in project management and documentation. Initial setup is fairly easy, with creating spaces, pages, and inviting team members being straightforward, allowing us to start quickly. **What do you dislike about Confluence?** I feel the UI and UX could be improved. Also, theming and ease of editing could be better. Notion has better support in these aspects. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to solve scattered documentation issues by centralizing our knowledge base. It makes creating, organizing, and collaboration easy with features like intuitive editing, real-time collaboration, and integration with tools like JIRA. ### 39. Excellent collaboration and documentation platform **Rating:** 5.0/5.0 stars **Reviewed by:** Devang G. | Software Development Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Confluence?** Confluence is a powerful and reliable collaboration tool that helps teams create, organize, and share knowledge seamlessly. Its integration with Jira and other Atlassian products makes project tracking smooth and efficient. The platform’s version control, structured spaces, and ready-to-use templates, easy to implement to make documentation easy and transparent, good to use for daily. It’s especially useful for software and project teams who want a centralized knowledge hub for all updates, guides, and discussions **What do you dislike about Confluence?** On the downside, Confluence can feel slow when handling large pages or heavy attachments, and its permission settings can be confusing for beginners. The user interface may also seem complex at first. However, Atlassian’s support team is generally helpful and responsive, backed by detailed documentation and an active community forum that provides solutions to most issues quickly. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered and unorganized information within a team by providing a single, centralized space for all documentation, project updates, and knowledge sharing. Instead of relying on multiple tools or emails for collaboration, teams can create, edit, and track content in one place. This improves transparency, reduces miscommunication, and saves time spent searching for information. It benefits teams by streamlining workflows, ensuring everyone stays aligned on goals, and maintaining up-to-date project documentation that can be easily accessed and referenced by anyone at any time. ### 40. Documentation over Confluence **Rating:** 3.5/5.0 stars **Reviewed by:** Mriganka R. | Associate Consultant III, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Confluence?** One place for team knowledge – It’s great at turning scattered docs, meeting notes, and decisions into a single, searchable source of truth. Collaboration that feels natural – Inline comments, mentions, and page history make it easy for multiple people to contribute without stepping on each other. Flexible structure – You can start with simple pages and grow into a well-organized space hierarchy as your team scales. **What do you dislike about Confluence?** Performance can lag – Large pages, lots of macros, or big spaces can feel slow to load or edit, especially at scale. Content sprawl – Without strong governance, spaces quickly turn into cluttered archives of outdated pages that are hard to trust. Editing experience quirks – The editor is powerful, but it can feel inconsistent (cursor jumps, formatting surprises, macro weirdness). **What problems is Confluence solving and how is that benefiting you?** I can answer questions once instead of repeatedly, by pointing to a living document. I spend less time searching or reconstructing decisions from chat logs. I get clearer signals on what’s current vs. outdated (when teams maintain pages well). Collaboration feels more durable—work doesn’t disappear after a meeting ends. ### 41. Easy to Manage and Edit—Perfect for Keeping Team Docs in Confluence **Rating:** 4.5/5.0 stars **Reviewed by:** Rahil B. | Distribution Operation Engineer, Broadcast Media, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Confluence?** Very easy to manage , editing is also easy and we keep all are teams document in confluence **What do you dislike about Confluence?** Nothing so far it seems ok and we didn't find any such major issue **What problems is Confluence solving and how is that benefiting you?** Confluence is acting as our Teams knowledge Database , we are keeping our documents in confluence ### 42. Effortlessly Enhances Collaboration, Needs UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Yash A. | Undergraduate Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2025 **What do you like best about Confluence?** I really like Confluence for its accessibility and collaborative features, which are great for collaborating on documentation. The real-time coediting feature is fantastic as it allows teams to work on pages simultaneously with live updates, and you can see visible cursors to track changes in real-time. This is very helpful for getting both asynchronous and real-time feedback. I also appreciate the inline comments and mentions, which allow for direct discussions on the page and notify specific users for their input. Additionally, Confluence's integration with other tools like Jira, Slack, and Google Drive helps streamline workflows. The whiteboard feature is another highlight, allowing me to brainstorm with sticky notes and diagrams and easily convert ideas into final document pages. **What do you dislike about Confluence?** I think the UI can be made more intuitive and user friendly. And second thing is the search feature can be made better. The search feature is not up to the mark. Because, like, we have thousands of documents in our directory and all, but searching some keywords through those directory, Confluence doesn't work as good. So the search feature needs to be improved. **What problems is Confluence solving and how is that benefiting you?** Confluence solves documentation problems and is great for collaboration. It's ideal for teams to work on technical documents together, make changes, and publish versions collectively. ### 43. Centralized Team Collaboration Made Easy with Seamless Jira Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2025 **What do you like best about Confluence?** Confluence works well as a central place for team documentation, making it easy to create, organize, and share information. The page structure and links help keep content easy to navigate, and features like comments, mentions, and version history support team collaboration. Its integration with Jira is especially helpful, as it connects documentation to ongoing work and reduces the need to switch between tools. **What do you dislike about Confluence?** As content grows, it can be difficult to keep pages well organized without clear internal guidelines. Search can be inconsistent, especially in large workspaces with outdated or duplicate content. **What problems is Confluence solving and how is that benefiting you?** Confluence helps solve the problem of scattered documentation by giving teams a single place to store processes, project updates, and shared knowledge. This improves alignment across teams, speeds up onboarding, and reduces time spent looking for information. By connecting documentation to workflows, especially through Jira, Confluence helps teams stay informed, work more efficiently, and maintain consistency as teams grow or change. ### 44. Centralized Documentation with Smooth Setup and Improvement Areas **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos D. | junior backend developer , Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Confluence?** I use Confluence to archive and read the documentation of projects we're carrying out. It centralizes all the information, allowing everyone to be aware of what is being done and how. I really like how information is organized, making any document traceable through its metadata, title, or content. For example, once I needed to create a driver for Google Chat, and one of my partners had created something similar for Google Drive. I didn’t have to search for all the information about Google integration from scratch. I just needed to look at his file, and I already had an idea of what I needed to do. Also, the initial setup was really easy; I didn't spend more than 15 minutes on it. Confluence is a great files and document host. **What do you dislike about Confluence?** I find the writing process in Confluence could be faster. Creating a block of text for each section sometimes makes creating a file with code or information other than text slow. I wish it were more like Word or Grammarly where you can just write everything straight and easily copy and paste pictures or code lines. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to archive and read project documentation, centralizing all information so everyone is aware of what's happening. ### 45. Best tool for collaboration and documentation **Rating:** 5.0/5.0 stars **Reviewed by:** AKHIL K. | Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Confluence?** Confluence acts as a central source of truth for all our project-related information. We rely on it to document both the technical and functional details of our projects. Tracking changes is straightforward, and uploading files for future reference is hassle-free. The integration with tools such as Jira, GitHub, and others works seamlessly. Organizing test strategies, plans, cases, and reports is made simple by the page hierarchy feature. Customer support is responsive and helpful. The tool is easy to implement, and we use it daily for documentation, reference, and obtaining approvals. Its integration with intelligent AI agents also allows us to quickly find documents and get answers as needed. **What do you dislike about Confluence?** Since we work with thousands of pages, searching by keywords often produces a lot of irrelevant results. The software also offers only basic advanced formatting options, which can be limiting. Additionally, creating complex tables and writing intricate mathematical equations is quite challenging. **What problems is Confluence solving and how is that benefiting you?** The main benefit for me is how easy it is to add and organize all our project details and documents in one central location. This is particularly valuable since we work closely with clients. We can create detailed pages that cover every functional and technical aspect of a project. Sharing project files, such as mockups or requirement documents for client approval, is then simple and efficient. In my QA role, Confluence is indispensable because it allows me to organize test strategies, plans, and cases with ease. I can set up a dedicated QA section to outline the entire testing lifecycle. We also document important meeting notes and key points, making it easy to refer back to them later. The integration with Jira enables us to link issues like bugs, stories, and epics effortlessly. Product owners can access our QA reports in Confluence, complete with embedded links to all relevant bugs and stories. Intelligent AI agents further help us save time by assisting with repetitive tasks, such as searching documents using keywords. ### 46. Centralized Knowledge Base with Seamless Collaboration and Powerful Jira Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Confluence?** This platform offers a powerful, wiki-style knowledge base that centralizes team information, making it both easily searchable and accessible. Its real-time collaboration features, such as comments, @mentions, and templates, help keep everyone on the same page, minimizing confusion caused by outdated documents and enhancing productivity for both technical and non-technical teams. The true strength of this tool is in its ability to serve as a single source of truth for documentation, project planning, and brainstorming, particularly thanks to its seamless Jira integration and flexible customization options. **What do you dislike about Confluence?** Many users are frustrated with Confluence because of its sluggish performance and the challenging learning curve it presents. The editing and formatting tools often feel awkward to use, and the platform can easily turn into a disorganized, outdated repository when page management is lacking. This makes it difficult to locate information or ensure content stays relevant. Additionally, users frequently encounter problems with search functionality and access controls, even though Confluence is closely integrated with Jira. **What problems is Confluence solving and how is that benefiting you?** This product tackles the issue of decentralized and unstructured information in organizations by offering a centralized workspace. It enables users to create, share, and collaborate on content, helping teams stay organized and work together more efficiently. ### 47. Great Tool for Centralizing Written Content with Helpful Version History **Rating:** 5.0/5.0 stars **Reviewed by:** Mitali C. | Product Management Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Confluence?** Good tool for centralizing all your written content. Version history is especially helpful, and the AI tools are solid too. **What do you dislike about Confluence?** Nothing in particular, although the formatting tools can feel a bit restrictive at times. **What problems is Confluence solving and how is that benefiting you?** It helps centralize all important content in one place and makes collaboration easy. ### 48. Centralized Documentation Made Easy with Confluence **Rating:** 4.5/5.0 stars **Reviewed by:** Suneel P. | Associate Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Confluence?** I like that Confluence is easily accessible and allows me to create pages with ease. There are so many templates available which I can choose from based on what I need. Using the blank template, I can customize it to add whatever details I want and create a well-phrased document with links that I can share across pages. It provides an easy way to create and manage project documents related to architecture, working, and details that can be shared across the platform. I appreciate that Confluence is centralized and allows everyone from the team and business side to access it easily. We use the web UI version, and I've found the initial setup to be straightforward once the space is created. We can log in with the organization's credentials and share our thoughts in the required format pages. **What do you dislike about Confluence?** NA **What problems is Confluence solving and how is that benefiting you?** Confluence offers an easy way to create and manage project documentation that can be accessed by the team and business side, centralizing information sharing. ### 49. Great tool for organizing and maintaining documentation. **Rating:** 4.5/5.0 stars **Reviewed by:** Kamil J. | Product Owner, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Confluence?** Multiple templates make it easy to use. If you have Jira, it is easy to implement it in your flow, connect documents with tickets etc. It is definitely tool to be used everyday, **What do you dislike about Confluence?** search through all documents and project could be improved. **What problems is Confluence solving and how is that benefiting you?** Maintaning and organizing IT documentation between teams in organization. ### 50. Fantastic All-in-One Artefacts Hub with Improved Live Docs and rovo **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan O. | Senior Business Analyst API and Partneships, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Confluence?** The ability to have all my artefacts in one place is fantastic. I really enjoy the improvements they have made over time with Live docs and rovo. **What do you dislike about Confluence?** Sometimes the formatting plays up and it can be rather annoying trying to get it back to where you were. **What problems is Confluence solving and how is that benefiting you?** Being able to provide my team with a list of artefacts in one spot that can be referenced over the entirety of the project. ## Confluence Discussions - [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) - 3 comments, 1 upvote - [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) - 3 comments, 1 upvote - [How is confluence different from Jira?](https://www.g2.com/discussions/how-is-confluence-different-from-jira) - 2 comments, 1 upvote - [What's the best way to share a confluence space with clients.](https://www.g2.com/discussions/what-s-the-best-way-to-share-a-confluence-space-with-clients) - 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