ClickUp Reviews & Product Details

As a content marketer, I get most of my work assigned through our project manager, and ClickUp has made that entire process so much smoother. Instead of sifting through emails or Slack threads trying to figure out priorities, I can open ClickUp and instantly see what’s on my plate, what’s coming up, and what’s overdue.

I love how everything is laid out clearly. Each task comes with all the details I need — briefs, attachments, deadlines, comments — so I don’t have to chase down information or wonder what’s expected of me. It keeps me focused on actually doing the work rather than trying to manage the work.

The different views are super helpful too. I tend to stick to List view to work through my daily tasks, but I’ll switch to Calendar view when I want to see how my content schedule lines up for the week. It’s quick, intuitive, and gives me a clear sense of what needs attention first. Review collected by and hosted on G2.com.

As much as I rely on ClickUp, there are a few things that can get frustrating:

It can feel overwhelming at first. There are so many features and layers that it took me a while to figure out where everything lives in our workspace.

The mobile app isn’t as smooth as the desktop version. If I need to quickly check something on the go, it can feel a bit clunky or slow to load compared to the desktop experience. Review collected by and hosted on G2.com.

The best thing about ClickUp is its simplicity. It's very simple to use, just like a to-do list, but it still has all the required capabilities. Along with that, the number of integrations and the way it integrates with tools like Sentry and Bitbucket. The UI is also intuitive and very flexible. Review collected by and hosted on G2.com.

The automated reporting feature is lacking. There is currently no option to schedule periodic exports, which I need for generating weekly reports of the tasks we've completed. Although a new feature was recently added, it still doesn't address this issue. Review collected by and hosted on G2.com.

I really appreciate the versatility of ClickUp's list views, which allow me to organize and manage the project scope efficiently. The flexibility to change views quickly and select optimal timings for tasks is a huge benefit. I also find the dashboard view incredibly useful for presentations to stakeholders. The drag-and-drop functionality is intuitive and significantly saves time, making task management seamless. Overall, the tools work very well most of the time, and the initial setup was easy and intuitive, enhancing my workflow from the start. Review collected by and hosted on G2.com.

I believe the management of documents and archives in ClickUp could be improved. Additionally, the AI banners can be annoying at times. Review collected by and hosted on G2.com.

This platform is extremely customizable, allowing me to handle tasks, documents, goals, and chat within a single workspace. The variety of views—such as list, board, calendar, and Gantt—adds flexibility to suit any workflow. It helps keep projects well-organized, enhances collaboration, and minimizes the need to switch between different tools. Additionally, its free features are quite robust compared to those offered by other platforms. Review collected by and hosted on G2.com.

The sheer number of features can make it feel overwhelming at first, and the learning curve for newcomers is quite steep. When working with large projects, some functions tend to run more slowly. Additionally, access to advanced tools is restricted to the more expensive plans. Review collected by and hosted on G2.com.

I like how customizable ClickUp is, so I can set up views and workflows that actually match how my team works. It makes it easy to track tasks, deadlines, and who’s responsible for what without things getting messy. Review collected by and hosted on G2.com.

Because it has so many features, the interface can feel a bit overwhelming at first. Sometimes pages take a moment to load or feel slightly laggy, especially if the space gets cluttered with too many lists or automations. Review collected by and hosted on G2.com.

I use ClickUp as a QA tester, and it has made my daily work much smoother. I create test cases as tasks, assign bugs to developers, and link them so they can see the full context. Custom fields for severity and priority are very helpful, and dashboards make it easy to share sprint progress with the team without extra reporting.

I like that everything stays in one place. I can track test cases, bugs, and sprints without switching tools. Slack integration is excellent because updates go straight to the team, and Google Sheets helps me export and review test data. The AI features also help me write task descriptions, summarize updates, and create test case outlines, which saves time on repetitive work. Review collected by and hosted on G2.com.

The downside is that ClickUp can feel heavy on big projects, and pages sometimes take longer to load. It also takes a bit of time to figure out which views and settings are the most useful. The mobile app is not as smooth as the web version, so I mostly stick to the desktop interface. Review collected by and hosted on G2.com.

Click up is the perfect software for team online meat up and update their status and team and any agencies, tech company and other company team manage projects and deadline and it’s company interface and strong task management feature Review collected by and hosted on G2.com.

One of the major dislike about click up when we use mobile app the mobile app is often described as needing updates and lagging behind the desktop version and when’s we discuss large project this app slow and freeze Review collected by and hosted on G2.com.

I absolutely love using ClickUp! Managing tickets, documents, and all associated information has never been this easy and seamless. Everything I need is in one place, structured in a way that just makes sense.

One of the biggest wins for us: every new employee who joins from other platforms—especially Jira—immediately notices how intuitive ClickUp is. The learning curve is almost nonexistent. They quickly realize how much easier, faster, and simply better it is to work with ClickUp compared to the old tools.

ClickUp has truly transformed the way we organize and manage work. It feels lighter, smarter, and more user-friendly, yet still powerful enough to handle complex workflows. For us, it’s not just a tool—it’s a productivity boost that everyone genuinely enjoys using. Review collected by and hosted on G2.com.

While ClickUp has been a game-changer for us, there are still a few areas where it could improve.

• Web performance can sometimes feel a bit sluggish, especially when working with large lists or lots of data. Luckily, the desktop and mobile apps run much smoother and compensate for this gap.

• Coming from Jira, I miss the ability to define workflows specific to each ticket type. In ClickUp, workflows feel more generalized, which can be limiting if you want very strict process control.

• Another feature I used heavily in Jira was the option to customize fields per ticket type. In ClickUp, customization is only possible at the list level, which isn’t always flexible enough for more complex projects.

Even with these shortcomings, the overall experience is so much better that I wouldn’t consider switching back. The ease of use, speed of onboarding, and the way ClickUp simplifies collaboration far outweigh these few gaps. Review collected by and hosted on G2.com.

I've noticed this tool has become much more feature-rich over the past few years. Some of my favorite aspects include how easy it is to create an account and onboard team members to the system. You can also customize it to fit your needs by adding more statuses, tags, fields, and similar options. There are multiple views available, such as list, Gantt chart, board view, table, and calendar, among others. It's possible to create subtasks within tasks, and you can track the time taken to complete each one. The interface is also very clean and simple, which I really appreciate. System can handle multiple users and easy to onboard them to system. Easy to integrate with tools like Slack, Notion etc Review collected by and hosted on G2.com.

I don't have much to add, but I used to appreciate how easy it was to create sub-tasks in the old UI compared to the new one. Review collected by and hosted on G2.com.

What I like best about ClickUp is that it can act as the “single source of truth” for a project without forcing everyone to live in one rigid workflow.

Flexible structure that still scales: Spaces → Folders → Lists gives you enough hierarchy to separate clients, retainers, and internal work, while still letting each team run what they need (Kanban for dev, lists for PM, calendar for content).

Multiple views on the same data: I can manage delivery in List view, run stand-ups in Board view, and spot capacity issues in Timeline/Gantt without duplicating tasks.

Custom fields + statuses done right: Being able to track things like client priority, billable time, sprint, blocker reason, estimate, and “needs client” as structured data makes reporting and triage far easier than relying on comments. Review collected by and hosted on G2.com.

A few things I genuinely dislike (especially in an agency setup):

It can feel heavy and noisy. ClickUp tries to be everything, so new users get overwhelmed fast, and notifications can spiral unless you’re strict with settings.

Performance can be hit-and-miss on big workspaces. Large lists, lots of automations, and heavy dashboards can feel sluggish at times, especially when you’re moving quickly during delivery.

Permissions/sharing can be fiddly. Getting the exact right access level for clients/freelancers (without exposing everything) sometimes takes more time than it should. Review collected by and hosted on G2.com.