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Confluence - Turn knowledge into impact. Start with an insight and collaborate to bring your project to life across the entire lifecycle of work.
Confluence Demo - Confluence
Confluence - Versatile content types for every project: Pages, live docs, interactive whiteboards, and structured databases
Confluence Demo - Confluence
Confluence - Incorporate video with Loom, connecting synchronous and async work
Confluence Demo - Confluence
Confluence - Seamless Jira integration to drive large-scale cross-team alignment
Confluence Demo - Confluence
Confluence - Accelerate work with AI. Eliminate writer’s block, automate repetitive tasks, and summarize lengthy docs
Confluence Demo - Confluence
Confluence - Choose from hundreds of customizable templates for every team and project type
Learn how to get started with Confluence with this brief product tour. In this video, we'll cover the four basics of Confluence: Content types, Spaces, Home, and Sharing and Permissions.
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Learn how to get started with Confluence with this brief product tour. In this video, we'll cover the four basics of Confluence: Content types, Spaces, Home, and Sharing and Permissions.
Discover how to harness Confluence whiteboards for better brainstorming, and to foster creativity and collaboration within your team.
Play Confluence Video
Discover how to harness Confluence whiteboards for better brainstorming, and to foster creativity and collaboration within your team.
Rovo in Confluence is AI that actually helps you get things done. Go from idea to draft in seconds, stay up to date without information overload, and get relevant and accurate answers with true enterprise-grade AI-powered search
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Rovo in Confluence is AI that actually helps you get things done. Go from idea to draft in seconds, stay up to date without information overload, and get relevant and accurate answers with true enterprise-grade AI-powered search
Discover how Confluence helps teams achieve alignment with project hubs, templates, whiteboards, and Jira integration. Streamline collaboration, track progress, and centralize work for seamless teamwork. Perfect for project managers, progra
Play Confluence Video
Discover how Confluence helps teams achieve alignment with project hubs, templates, whiteboards, and Jira integration. Streamline collaboration, track progress, and centralize work for seamless teamwork. Perfect for project managers, progra
Jira and Confluence are the ultimate collaboration tools for high-performing teams across all departments. Jira tracks project work, while Confluence captures and organizes plans, documentation, and team knowledge.
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Jira and Confluence are the ultimate collaboration tools for high-performing teams across all departments. Jira tracks project work, while Confluence captures and organizes plans, documentation, and team knowledge.
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Confluence Reviews (4,107)

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Reviews

Confluence Reviews (4,107)

View 8 Video Reviews
4.1
4,108 reviews

Pros & Cons

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Hamza R.
HR
Software Engineer
Small-Business (50 or fewer emp.)
"Our team’s knowledge hub that actually gets used"
What do you like best about Confluence?

Confluence gives us one place where specs, runbooks, meeting notes, and onboarding live and people actually find them. The page tree + search works well, and the templates (PRD, postmortem, decision log) make it quick to start. I love the little quality‑of‑life bits: @mentions to nudge owners, inline code blocks, task lists with due dates, and the ability to turn a page into a lightweight project doc in minutes. The Jira integration is the kicker: I can drop an issue/filter URL and it renders beautifully, pull a change log or status report with JQL, and even create issues from highlighted text during a grooming session. It keeps docs and execution in sync without copy‑pasting screenshots. I also appreciate page history and inline comments for reviews great for audits and “who changed what” moments. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The editor still has quirks. Tables can be fiddly (merging/splitting cells sometimes messes up spacing), and copy‑pasting from Google Docs or Notion brings odd formatting you have to clean up. Permissions are powerful but easy to over‑complicate new spaces inherit weirdly if you’re not careful, which can confuse who can see what. Search occasionally surfaces older pages above newer “canonical” ones unless you archive aggressively. Large attachments (design PDFs, datasets) bloat spaces fast, and the mobile app is fine for reading but not great for editing structured docs. Lastly, draw.io/diagram apps are excellent but can feel heavy on slow connections Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market (51-1000 emp.)
"Efficient Collaboration and Knowledge Management Tool"
What do you like best about Confluence?

Confluence provides a very intuitive and organized way to document, share, and collaborate on information across teams. I really appreciate how easy it is to structure content with pages and spaces, as well as the integration with Jira, which makes project management much smoother. The real-time collaboration and version history are also great for keeping track of changes and ensuring transparency. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Sometimes the editor can be a bit slow or laggy, especially with large pages or heavy formatting. It can also take some time for new users to understand the structure and permissions system. Additionally, some customization options (like layouts or templates) could be more flexible. Review collected by and hosted on G2.com.

Cristina G.
CG
Customer Success Manager
Mid-Market (51-1000 emp.)
"Effortless Collaboration, But Needs Better Content Management as Teams Grow"
What do you like best about Confluence?

I really appreciate how Confluence brings all of our team’s documentation together in a single location. Organizing information, linking between pages, and ensuring everyone stays on the same page is straightforward, eliminating the need for constant email chains or Slack messages. The real-time editing and commenting tools also make working together feel effortless. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The main challenge is that the workspace can feel a bit messy as it grows. It’s easy to come across outdated or duplicate pages, which sometimes makes it hard to find the most accurate information. It would be great if Confluence offered smarter tools to keep content organized and up to date automatically. Review collected by and hosted on G2.com.

MN
Product Marketing Specialist
Mid-Market (51-1000 emp.)
"A must-have for internal documentation"
What do you like best about Confluence?

Confluence keeps our team on the same page, literally. Having one central space for all our info makes a huge difference, since it keeps things organized without making a mess of folders or Google Docs.

It scales really well too: you can start with basic notes, but over time it grows into a more structured space where all teams can easily collaborate and find what they need.

A bonus is that it plays really well with Jira, which makes linking projects and updates very easy. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

It’s not the flashiest tool - the editor feels a bit clunky at times, and finding old pages isn’t always intuitive. But if you mostly care about documentation and general organization, Confluence gets the job done.

Solid, reliable, and essential! Review collected by and hosted on G2.com.

Adam E.
AE
Software Engineer
Enterprise (> 1000 emp.)
"Effortlessly Organizes and Finds Documents"
What do you like best about Confluence?

I really like the search feature in Confluence and how easy it is to find documents. It's effective at finding relevant documents, and it's really easy to organize things, especially by team, which makes them easy to find as long as you're using proper naming conventions. I also find it easy to set up and organize everything within Confluence. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I'm not sure if Confluence has a bookmark feature, and I haven't seen it. I think having a feature to organize and keep track of many stat files in one place would be helpful. Review collected by and hosted on G2.com.

AC
Production Manager
Small-Business (50 or fewer emp.)
"Exceptional Collaboration and Seamless Workflow with Confluence"
What do you like best about Confluence?

Confluence allows real-time collaboration through comments and mentions which create a healthy streamline workflow that promotes productivity.

It has strong and deep integration strengths which promotes better collaboration by sharing information with ease. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I have not had any issues in this tool. It has been exceptional. Review collected by and hosted on G2.com.

AR
Senior Full Stack Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"A collaboration platform with excellent Jira integration"
What do you like best about Confluence?

Confluence offers a smooth and intuitive interface that makes documentation and collaboration easy for teams of any size. It integrates seamlessly with other Atlassian products like Jira, which streamlines task tracking and reporting. The platform is packed with features like templates, version history, and real-time editing, which we use daily. It was easy to get up and running with, and the documentation provided made the initial setup straightforward. We also appreciate that their customer support has been responsive and helpful whenever we’ve needed assistance. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

For all its strengths, Confluence can feel slightly rigid when it comes to design customization or creating complex layouts without plugins. While the core features are solid, adding advanced functionality often requires third-party apps. Occasionally, permissions can get tricky to manage in larger spaces. Also, performance can lag a bit with very large or heavily edited pages. Review collected by and hosted on G2.com.

JV
Director Risk Management & Audit
Mid-Market (51-1000 emp.)
"Collaborate knowledge management!"
What do you like best about Confluence?

Confluence is a collaboration and knowledge management platform that helps our teams centralize documentation, share information, and work together on projects. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Steep learning curve: For new or non-technical users, Confluence can feel complex and overwhelming. Many users report a challenging learning curve for navigating and effectively using its features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"A structured approach to team knowledge sharing."
What do you like best about Confluence?

Confluence does a great job of giving my team a centralized place to document and share information. Implementing things is very smooth thanks to built-in templates for meeting notes, project plans and creating stories. It helps create structured content. Things like inline comments and mentions make it simple to get feedback or input without needing long email threads or separate tools. I also find the integration with other Atlassian tools, especially Jira to be a major strength. It helps keep documentation closely tied to actual project work, which is real useful when managing fast-moving teams. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I feel that confluence can quickly become cluttered if there isn't clear ownership or structure, pages tend to pile up and over time it gets hard to tell what's current and what's outdated. Some formatting tools feel clunky, especially with tables or layout tweaks. Adoption can also be inconsistent across teams unless someone actively maintains. Review collected by and hosted on G2.com.

Natalia L.
NL
Senior Atlassian Expert
Enterprise (> 1000 emp.)
"Transforms Ideas into Shared Knowledge—Collaboration at Its Best"
What do you like best about Confluence?

What I love most about Confluence is how it transforms scattered ideas into shared knowledge. It’s more than just documentation—it’s where collaboration actually comes to life. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

What I find challenging about Confluence is how easily content can become outdated or disorganized over time. It’s such a powerful tool, but it really depends on teams maintaining good structure and habits. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Confluence.

Free

Free
10 Users Per Month

Premium

$9.73
150000 Users Per Month

Standard

$5.16
150000 Users Per Month
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Confluence Features
Templates
In-Content Feedback
Versioning and Version History
Page Analytics
Permissions
Knowledge Sharing
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