--- title: Constant Contact Reviews meta_title: 'Constant Contact Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7418 reviews by the users' company size, role or industry to find out how Constant Contact works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 7418 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Constant Contact Reviews **Vendor:** Constant Contact **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.1/5.0 **Total Reviews:** 7,418 ## About Constant Contact We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com ## Constant Contact Pros & Cons **What users like:** - Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. (1059 reviews) - Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. (495 reviews) - Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. (490 reviews) - Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. (457 reviews) - Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. (418 reviews) - Intuitive (415 reviews) - Users appreciate the **user-friendly interface** of Constant Contact, facilitating effective connection and engagement with their community. (412 reviews) - Customer Support (362 reviews) - Features (360 reviews) - Email Campaigns (346 reviews) **What users dislike:** - Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. (286 reviews) - Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. (255 reviews) - Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. (254 reviews) - Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. (210 reviews) - Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. (183 reviews) - Not Intuitive (176 reviews) - Expensive (170 reviews) - Limited Options (164 reviews) - Users find the **search functionality and editing processes slow** , which hampers effective email campaign management. (163 reviews) - Template Limitations (158 reviews) ## Constant Contact Reviews ### 1. Credibility Boost with Simple Engagement Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Joana V. | Customer support, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Constant Contact?** I use Constant Contact to manage and send email campaigns to clients and prospects. What I like most is how the engagement data is displayed in a simple way, removing the guesswork. It has helped shift my marketing approach from reactive to intentional. I also appreciate being able to send branded and consistent communication, which enhances credibility. **What do you dislike about Constant Contact?** Scaling up. The automated customizations are limited. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to manage and send email campaigns, establishing credibility with branded, consistent communication, and making my marketing intentional with simple engagement data. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Joana! We're glad to hear that our engagement insights and branded templates help make your marketing more intentional. As you scale, explore our Standard or Premium plans to unlock unlimited automations, custom segments, and conditional splits for deeper customization. If you've got additional feedback on how we can improve our automation tools, we'd love to hear it! ### 2. Its easy to use and we are protected by the law via the program **Rating:** 4.5/5.0 stars **Reviewed by:** chris h. | owner CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Constant Contact?** it is protected and trusted, it is easy to use and very basic. The reports are a nice feature and I enjoy that but do not always use it. I would like better training so I can offer it to staff to use and make for me. I feel like it is difficult for them not to do it and make it look too basic like a elementary student did it on power point. The program is so basic that it falls short. **What do you dislike about Constant Contact?** I have been a customer for a while, there were times it felt out of date or behind. The program didn't let me do things I would have liked to do. Customer service was never helpful. It is nice for a basic newsletter program. It would be nice to hav more access to photos **What problems is Constant Contact solving and how is that benefiting you?** It reaches customers for me to built my base and for retention. ### 3. Easy-to-Use Platform for Visually Attractive, Informative Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Constant Contact?** The platform is very easy to use, and we are able to create visually attractive and informative campaigns. **What do you dislike about Constant Contact?** One pain point we encounter is adding small groups of contacts. I liked the older feature of being able to manually enter 10-15 contacts at a time without having to create a csv file. **What problems is Constant Contact solving and how is that benefiting you?** Outreach to all of our stakeholders; analytics; bulk communication **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a 5-star review! ### 4. Copy Campaign Feature Saves Time and Effort **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Ease of functionality: I especially like using the copy campaign option because it saves a lot of my information, so I don’t have to re-enter it every time. **What do you dislike about Constant Contact?** For our limited use, it is a high expense. **What problems is Constant Contact solving and how is that benefiting you?** It’s helping us reach our regular audience and stay at the forefront of their inboxes, so they can keep coming back to buy our products. **Official Response from RJ McLaughlin:** > Thank you for leaving a review! We love that copying campaigns saves you time and engages your audience. We understand your concerns about expense and we appreciate your feedback as we continue assess the best way to deliver pricing and packages that bring the most value to our customers. ### 5. American Guild of Organists - Spokane Chapter - Non-Profit Communications Success! **Rating:** 5.0/5.0 stars **Reviewed by:** Edward H. | Dean (chapter president), Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Constant Contact?** Constant Contact has transformed communications and marketing for our small non-profit organization. Professional email appearance has raised our organizational reputation. Tracking capabilities help us understand who is seeing our emails and who is not. Management of our segmented contact lists is smooth and effortless! Plus, we use Constant Contact landing pages with sign-up forms to track member event registration, merchandise orders, and drive traffic to our online payment accounts. If we run into problems, Customer Support is always prompt and courteous. **What do you dislike about Constant Contact?** There is nothing we dislike about using Constant Contact! **What problems is Constant Contact solving and how is that benefiting you?** Contact List management: streamlined! We used to maintain spreadsheets with everybody's email addresses, but no more! Professional image building for our organization: definitely! We used to send out "newsletters" which were a simple pdf of a poorly formatted Word document. Those days are in the past! Email marketing: excellent! Knowing who has opened and who has not helps us understand our membership's engagement. ### 6. Email Open Tracking That Keeps Me in the Know **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica T. | Director of Advancement, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Being able to see if and how many times someone opens my email **What do you dislike about Constant Contact?** I wish there was more freedom of designs **What problems is Constant Contact solving and how is that benefiting you?** I'm not sure. **Official Response from RJ McLaughlin:** > Thank you for your positive review, Jessica! ### 7. Easy Setup, Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Gina L. | Assistant Director, Marketing **Reviewed Date:** October 23, 2025 **What do you like best about Constant Contact?** I have been using Constant Contact for four years specifically for email marketing, and I appreciate how easy it was to set up, which has made my initial experience positive. The platform's capability to enable effective communication with customers in a voice that suits us is beneficial, allowing us to share our products and the journey with ease. I love the imagery capabilities and the simplicity of creating beautiful emails, which enhance my marketing efforts. What would make me buy Constant Contact again is their excellent customer service, and I'm very likely to recommend it to others, giving it a perfect rating of 10 on a scale of 1 to 10. **What do you dislike about Constant Contact?** I find the current AI capabilities lacking and would like to see improvements in that area. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to communicate effectively with customers, conveying our products and journey in a voice we prefer, while creating beautiful emails easily. **Official Response from RJ McLaughlin:** > Thank you for your wonderful review, Gina! I'm thrilled to hear that Constant Contact has made your email marketing efforts easier and more effective over the past four years. It's great to know you appreciate the imagery capabilities and our customer service. I'm sorry to hear that you find the AI capabilities lacking. Your feedback is important, and our team is continuously working to improve our AI features and develop new AI features designed to save you and your team time and effort. ### 8. Intuitive Editor with Easy Campaign Building **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** It is intuitive. It's easy to add text or photo blocks and to edit formatting. **What do you dislike about Constant Contact?** It can be difficult to accomplish simple edits. For example, just moving a layout block or cloning a section is glitchy. So performance there could be improved. **What problems is Constant Contact solving and how is that benefiting you?** They are starting to use bot filtering to show the true click rate. They also offer various pricing tiers. **Official Response from RJ McLaughlin:** > Thanks for your positive review and helpful feedback! ### 9. Easy Newsletter Creation for Group Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Easy way to put a newsletter or letter together to send to a group of people **What do you dislike about Constant Contact?** Sometimes there are limits with formatting. Also looking at different formats (whether computer or phone) can be challenging to make sure that they both look good before sending. **What problems is Constant Contact solving and how is that benefiting you?** Communicating events & news to our church congregation so everyone is informed on what is going on. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review! ### 10. Efficient Email Marketing Tool With Room for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Constant Contact?** What I like best about Constant Contact is how user-friendly it is. The platform is intuitive and easy to navigate, even for users who aren’t particularly tech-savvy. I can build and send campaigns quickly, track performance with ease. It’s a solid platform for getting things done efficiently. **What do you dislike about Constant Contact?** If I had to point out a downside, I’d say the selection of newsletter and campaign templates feels a bit limited. It’s not a dealbreaker, since the customization tools are decent, but a wider variety would make the process even more attractive. I also wish there were a way to insert anchor links within newsletters, as this would really improve navigation in longer emails. Unfortunately, it seems like that feature isn’t currently supported. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me manage my distribution list efficiently and stay in regular contact with my audience. I don’t have to worry about manually tracking subscribers or organizing contacts across different platforms, it’s all in one place. One of the biggest benefits is that it helps me avoid landing in "email jail" or getting flagged as a spammer. The platform handles compliance and deliverability in the background, so I can focus on creating content and building relationships without stressing over technical email rules. ### 11. Transparent Constant Contact Review **Rating:** 3.5/5.0 stars **Reviewed by:** Maggie S. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Constant Contact?** As a business manager, staying connected with clients while maintaining a professional image is crucial—and that’s exactly why I love using Constant Contact. It has become one of the most valuable tools in my marketing toolkit, helping me streamline communication and present my brand in the best possible light. One of the features I appreciate most is how easy it is to use. The drag-and-drop email editor allows me to create beautiful, polished emails without needing any design experience. Whether I’m promoting a special offer, sharing news, or sending reminders, I can quickly put together an email that looks great on both desktop and mobile. Another standout feature is the detailed tracking and reporting. Constant Contact shows me exactly who opened an email, clicked on a link, or interacted with the content. This helps me understand what resonates with my audience and refine my strategy over time. It’s powerful to see the direct impact of a message and adjust future campaigns accordingly. I also love how Constant Contact helps keep my branding consistent. From fonts and colors to logos and layouts, I can easily apply my brand style to every message. This ensures that every email I send looks cohesive and professional, which helps build trust with my audience. Lastly, the automation features have been a game-changer. I can schedule emails in advance, set up welcome sequences for new subscribers, and even automate follow-ups. This saves me time and allows me to stay connected with clients—even when I’m not actively working on email marketing. Overall, Constant Contact makes it easy to create, manage, and measure email campaigns that drive results. It’s reliable, intuitive, and helps me build stronger relationships with my audience—something that’s truly invaluable for growing my business. **What do you dislike about Constant Contact?** While I really like using Constant Contact for email marketing, there are a few areas where I think it could improve—especially for niche businesses like medspas. One of the biggest things I wish they offered is more industry-specific templates. While their general designs are clean and professional, I often find myself spending extra time customizing emails to fit the aesthetic and tone that works for medspa clients. Templates tailored to skincare promotions, treatment spotlights, before/after showcases, or seasonal beauty specials would be a huge time-saver. Another minor downside is that some of the more advanced features—like segmentation or automation workflows—can feel a little limited compared to other platforms. They're useful, but not as flexible or intuitive as I'd like, especially when trying to build personalized campaigns. Lastly, while the platform is user-friendly overall, a bit more creative freedom in design layout (like more font choices, image placements, or interactive elements) would be helpful in standing out in clients' inboxes. Despite these things, I still find Constant Contact to be reliable and effective. But with a few upgrades—especially more customizable, medspa-ready templates—it could be even better. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact has been a key tool in solving two major challenges for my business: engaging with clients consistently and effectively communicating promotions to drive sales. Before using it, it was hard to keep in touch with our audience in a way that felt professional and on-brand. Now, I can easily create beautiful, timely emails that showcase our treatments, highlight special offers, and keep clients in the loop. It’s helped us boost client retention, fill appointment slots faster, and stay top-of-mind between visits—all while saving time with built-in automation and reporting. For a service-based business like a medspa, that kind of connection is everything—and Constant Contact helps make it happen. ### 12. Smooth Sends, Texting Hurdles: A Constant Contact Review **Rating:** 5.0/5.0 stars **Reviewed by:** April S. | Marketing and Community Outreach Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact is very user-friendly, which makes creating and sending email campaigns simple and efficient. The interface is intuitive, allowing even those with minimal technical experience to design professional emails, manage contact lists, and track campaign performance with ease. The drag-and-drop email builder is especially helpful, and reporting tools give clear insight into engagement metrics. **What do you dislike about Constant Contact?** The SMS system is restrictive. Our organization already has a pre-approved list of phone numbers, but Constant Contact does not allow us to use it as is. This limitation makes it difficult to fully leverage SMS outreach and reduces the overall effectiveness of our campaigns. Greater flexibility with importing and using pre-approved contact lists would improve the platform significantly. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps us streamline our email marketing and outreach efforts. It solves the problem of having to manually manage contact lists, design emails, and track engagement. With its easy-to-use interface, we can quickly create professional campaigns, schedule them, and review performance analytics—all in one platform. This benefits us by saving time, improving communication with our audience, and enhancing the consistency of our marketing efforts. It allows our team to focus on creating meaningful content instead of struggling with complicated tools. ### 13. Easy communication tools + versatile, feature-rich capabilities = Successfully reaching my market. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren F. | Vice President: Marketing & Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** The ease of it all. The tools are updated frequently to meet the needs of dynamic communication & marketing developments. The ability to evolve, constantly learn more about my market with their reports, delivering trustworthy and highly professional marketing & communication pieces that our clients actually read. In other words, it allows me to 'actually communicate' with our clients, it helps cut through the noise, and it's so fast. I use it as a solution to a multitude of marketing needs. Social media posts, reporting, videos, events, etc. It integrates easily with all of our existing software, often producing better results than what our 'system' can deliver. **What do you dislike about Constant Contact?** the amount of time it takes to load an image into the library. Then, when you do upload an image, you have to click on it to insert the image. There should be an AI feature that can recognize that of course, the image you just uploaded, is what you want to insert. **What problems is Constant Contact solving and how is that benefiting you?** The ability to quickly, frequently & effectively reach our target market. I have had nothing but success with Constant Contact in a challenging industry. The metrics & reporting tools provided on each communication piece you send gives you insight to help you learn more about your audience & their communication preferences. This helps you evolve your communication strategies, making them more effective, more targeted, and assists you in growing your contacts &network, and produce top-level content. They save me so much time with their social media solutions, event management, email campaigns, database nurturing, and marketing campaign planning tools giving me the ability to deliver content, which would otherwise, not be possible. ### 14. Great Communication Platform for Non-Profit **Rating:** 4.5/5.0 stars **Reviewed by:** Cristina A. | Director of Programming, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** One of the standout features of Constant Contact is its user-friendly interface, which includes a drag-and-drop email editor that makes it easy for anyone—regardless of technical skill—to create polished, professional-looking emails. The platform offers a wide range of customizable, mobile-responsive templates, making it simple to design communications that look great on any device. Another major advantage is the built-in event management tools, which allow users to create and manage event invitations, track RSVPs, and even collect payments—all from the same platform. Additionally, Constant Contact provides robust reporting and analytics, offering real-time insights into open rates, click-throughs, and other key metrics to help organizations understand what’s working and continuously improve their outreach. **What do you dislike about Constant Contact?** While Constant Contact offers many helpful features, there are a few drawbacks to consider. One common concern is the pricing, which can be higher than other platforms—particularly for smaller organizations or those with large contact lists. Some useful tools, like advanced automation or survey features, may also come with additional costs. In terms of functionality, the platform’s automation features are fairly basic, lacking the depth and flexibility of competitors like Mailchimp or ActiveCampaign, which can be limiting for users looking to build more complex email workflows. Additionally, while the email templates are easy to use, the design flexibility can feel somewhat restrictive, with fewer customization options for those who want more control. List management tools are also somewhat limited, with less intuitive filtering and tagging capabilities compared to other platforms. Lastly, some areas of the user experience—particularly outside the email editor—can feel a bit dated or clunky, with occasional slow load times or navigation challenges. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps solve the problem of managing and tracking customer engagement by providing a centralized platform to create, send, and monitor email communications. It makes it easy to design professional emails, segment audiences, and schedule messages—all in one place. The real-time analytics feature is especially valuable, offering insights into open rates, click-throughs, and user behavior. This allows you to quickly see which messages are resonating and adjust your outreach strategy accordingly. For non-profits or community organizations, this means more effective communication with members, improved event promotion, and stronger relationships with donors, families, and participants—all without needing a full marketing team or complex software. ### 15. Simple but somtimes limiting **Rating:** 3.0/5.0 stars **Reviewed by:** Asha M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** I think the most helpful things about constant contact is how generally easy it is to use, the ability to add contacts is easy, and its nice that it segments out email addresses that aren't getting delivered to and lets you get rid of them. I also like how you can integrate events into emails, and track RSVPs and take payments. Also the analytics around clicks and opens are great to see. **What do you dislike about Constant Contact?** One thing that really bothers me is that often the email will show up in my inbox with a different font than selected, which messes up formatting sometimes. Also, when I paste in text, it wont let me paste anything in formatted, even if the font and sizes and formatting is perfect before hand, every time I paste it in, it comes in different. I spend so much extra time trying to fix this and change all the fonts right and sizes right just for thy font to change once sent. I also wish there were more options for how to format pictures. **What problems is Constant Contact solving and how is that benefiting you?** constant contact makes it easy for us to send out our various email campaigns, and do RSVP and ticketed events with ease all in one place. ### 16. Bang for the Buck **Rating:** 4.5/5.0 stars **Reviewed by:** Brennan D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact makes email marketing feel approachable, even for non-tech-savvy users. The drag-and-drop email builder is intuitive and fast, which is especially helpful when you’re juggling a lot of tasks. I also appreciate how easy it is to segment lists and track campaign performance. The reporting is clear and gives me just enough data to see what’s working without overwhelming me with metrics. One of the most helpful aspects is how it integrates with other tools I use, like Canva, which streamlines my workflow and saves me time. **What do you dislike about Constant Contact?** While Constant Contact is user-friendly, it can feel a bit limited compared to more robust platforms—especially when it comes to automation. The automation features are pretty basic and haven’t kept pace with competitors who offer more dynamic workflows. Also, the design templates, while clean, feel a little dated unless you customize heavily. Lastly, pricing can get steep if you have a large list, especially given the limitations in automation and segmentation. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps my clients stay connected with their audiences in a consistent, professional way. It simplifies email creation, list management, and campaign tracking, which allows me to focus more on strategy and content. For small teams, it removes a lot of the technical barriers and makes it easy to send polished, on-brand emails that actually get opened. It’s also helped increase engagement with the newsletters I manage, which has led to stronger donor/customer relationships. ### 17. Newsletters, events and continued tracking of prospects in one tool **Rating:** 5.0/5.0 stars **Reviewed by:** Christine M. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** it is very user friendly and it keeps your data in an easy to access and use format. You can export, edit and see engagement for your contacts. Every time I have an issue, I get super fast and accurate response time. Since it is platform/ web based, it is very easy to implement. Everyone with a log in can access it and you can manage the level of access. I use it every month for my newsletter. it helps suggest titles and you can track ope rates and click rates. **What do you dislike about Constant Contact?** Some features are for premium or higher and it is hard to decipher what is included and what's not. And also to understand what is actually included in a higher level plan. **What problems is Constant Contact solving and how is that benefiting you?** It is a great tool to keep all your contacts (prospects and clients) in the same location, organized in structured data formats. You can track to see who engages with your content and who doesn't. You can se which articles are read by who and where the contact spends time on your email. ### 18. A Reliable and User-Friendly Email Marketing Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Abel M. | Creative Director, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** We've been using Constant Contact for about six months now, exclusively for email marketing, and it's been a great experience. The platform is easy to use, even for those without a lot of design or technical background. It makes creating and sending professional-looking emails simple and efficient. So far, we haven’t run into any major issues, and everything has worked as expected. I’d definitely recommend it to others looking for a reliable and user-friendly email marketing tool. **What do you dislike about Constant Contact?** If I had to mention a downside, it would be my initial experience with the sales process. The representative I spoke with gave me the impression that Constant Contact would integrate seamlessly with our CRM, but that turned out not to be the case. While the platform itself works well for email marketing, I would have appreciated a more transparent explanation of its capabilities upfront. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact has made it much easier for us to maintain our brand standards in our email marketing. With our previous system, customizing designs to match our branding was time-consuming and often frustrating. Constant Contact allows us to create clean, on-brand emails quickly and reliably, which saves us time and ensures consistency in our communications. ### 19. Constant Contact is a user- friendly program and has great performance stats! **Rating:** 5.0/5.0 stars **Reviewed by:** Jodi C. | Real Estate Agent/ Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** I appreciate the program’s ease of use, particularly when creating and sending emails. The performance analytics are highly valuable, providing clear breakdowns of click rates, open rates, and overall growth. I also find it helpful that the platform provides a detailed list of unsubscribes and allows multiple saved email lists to be combined and sent without the need to recreate or re-upload contacts. The templates are user-friendly and easy to customize, and I value the follow-up email feature as an added touch to ensure engagement and tracking. **What do you dislike about Constant Contact?** I would like the ability to customize both the timing and frequency of email resends. For example, Constant Contact offers a 24-hour window before resending an email, which I find useful. Additionally, the creative side of me wishes there were a broader selection of templates available, similar to the variety offered by Canva. **What problems is Constant Contact solving and how is that benefiting you?** I appreciate the ability to send to multiple email addresses without limitation, as well as the option to begin creating a newsletter or daily post, save it, and return later to complete it. I also value the platform’s tools for tracking demographics and effectively targeting customers and clients. ### 20. Great Communication Program **Rating:** 4.5/5.0 stars **Reviewed by:** Kim M. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact makes it easy to create content by having many templates available for all occasions. You can easily upload pictures, documents, videos, email links and more. Scheduling an email to be sent at a later date allows for stress free planning. You can easily add customers in your contact list and create different lists for certain members to be on so they only recieve the emails that pertain to their interests. **What do you dislike about Constant Contact?** It is easy for those who are signed up to accidentally click on the "unsubscribe" button in their email and there isn't a confirmation to make sure that is the action they want to take. You aren't able to re-subscribe a person manually, you have to send them the email to approve and re-subscribe themselves. **What problems is Constant Contact solving and how is that benefiting you?** We don't necessarily have a business problem; Contant Contact helps us reach our members in an easy format to send out information on a weekly basis. ### 21. Been a fan for 4 years! **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney Joy W. | CEO/ Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** I love the ease of using it. I have taught many employees and clients how to use this platform and everyone has absolutely loved it. It isn't overly complicated and also super customizable which is so hard to find! The customer service is also wonderful. I have never had a bad experience with them, even when running into an "issue". **What do you dislike about Constant Contact?** The only downside is that it doesn't do more. If I could combine constant contact with my Honeybook into one platform, I would be set! **What problems is Constant Contact solving and how is that benefiting you?** It is making it easier to have touch points with my e-mail list which in turn has gotten me more business. Just the other day my client (who we use constant contact for) was saying she has gotten an increase in her personal referrals and it's been since we set her up with newsletters! She attributes it all to the newsletters. Also by having the parent account, it solves the issue of having to login to everyones seperate account. Also the fact that I can set up an account from my own account and still give my client access! That was an amazing feature. ### 22. Easy and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Sona B. | Reception and Security, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact is the best tool for a contractor like myself because no matter which client I am with, I am able to easily and reliably implement all features such as the campaigns and calendar scheduling. Constant Contact is also the easiest scheduling application that I have used and I have been able to teach my clients the mechanisms so that they are in good hands and feel confident once my time with them has expired. **What do you dislike about Constant Contact?** The one downside of constant contact is that there is not an easy way to do multi-scheduling for repeated campaigns. Even though there is a copy button, I think there needs to be some coding that allows for drag and drop on the calendar area. It would allow less technically inclined clients to implement calendar scheduling on their own time. **What problems is Constant Contact solving and how is that benefiting you?** Ease of use and streamlining content is the main benefit of Constant Contact. I work with non-profits where time truly is money and I am able to deliver marketing product in a timely manner that fits within our contract hours. ### 23. Fairly User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon B. | Managing Director of Office Managment and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Years ago, I started on the monkey site. When that was too challenging, we found Constant Contact and it was so much easier! Several years later, at a new company, I suggested Constant Contact and it was easy to get back into it. My current company has a new venue that has opened and we are doing more and more events out there so sending event info to our customers is easy. So is organizing our contacts and integrating them from our website. Building our newsletters is fairly simple too, I create art on Canva and then just drop them into my newsletters, add buttons and social media, change the colors and good to go. I love the follow up feature too for unopened emails! **What do you dislike about Constant Contact?** As my boss likes to have minimal text in a newsletter, I create pictures on Canva and upload them. Whenever she wants to tweak anything, which is numerous times, I have to create new art to download from Canva and then upload to Constant Contact, over and over again. That gets to be a pain in the rear very easily. I wish I could have more options to build all the art into Constant Contact vs going back and forth between both apps, or else somehow be able to connect my Canva to my Constant Contact, but only if it connected to my designs, not start over like it does with Office Depot's website. **What problems is Constant Contact solving and how is that benefiting you?** We are able to send mass emails to our customer database to update them on upcoming events. ### 24. Great Platform for Marketing/Digital Marketing - Could Use Some Omprovements **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan W. | Digital Marketing & E-Commerce Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** I really like the email campaign marketing tools and features, and the contacts tools and organization. They are both very easy to use and very organized for our company. The implementation of adding contacts was also easy to use and work with. I use these features frequently, so the ease of use is nice for our organization. **What do you dislike about Constant Contact?** I do not like how you cannot insert social media tags for channels and pages. Our company uses a lot of content from our vendors and suppliers, so it is kind of a hassle to go back and add the tags to the posts after they have been published. I do think scheduling social media content is very easy. I have reached out to customer support regarding the tagging issue, and they did mention they would consider adding this feature in the future. I am hopeful that they do. I use social media a lot on Constant Contact for my organization so the ease of integration of some social media features would be great to have added eventually. **What problems is Constant Contact solving and how is that benefiting you?** They are helping reach out to customers in mass emails and social media publications which is increasing engagement for our organization. ### 25. Constant Contact Changed the Game of Our Digital Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Tayla T. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** We really enjoy how flexible and accessible Constant Contact is. They have the ability to create your own email blasts, choose from templates, and more. Plus, there is the ability to add pop-up buttons which users can click and we hyperlink to certain things. Overall it has made everything that we do digitally very effective and useful! Everyone at our company can navigate it and use it. I use it frequently and my Managers can check over everything. It's a great addition! **What do you dislike about Constant Contact?** I don't have anything bad to share! Constant Contact has been very helpful - I've never had to contact support, never had to wait on a call for hours on end, it is a very easy platform to use! **What problems is Constant Contact solving and how is that benefiting you?** Our Email Marketing is a way to get in 'touches' to past customers, current customers, future customers all of the above. It helps us constantly keep our Business Name out there! ### 26. I've used Constant Contact since it began 20+ years ago **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** I've been using Constant Contact for over 20 years, alongside several of its competitors, and it remains my top choice. Whenever I have a client using another email marketing platform, I always encourage them to switch to Constant Contact. It's incredibly user-friendly, delivers flawless performance every time, and offers cleaner, more professional designs than the competition. Once a client is set up, I can create a new email campaign in less than half an hour—that’s how easy it is to use. Managing email lists is just as seamless. I can store multiple lists and clean them up with just a couple of quick steps, making it a powerful tool for keeping campaigns organized and effective. Constant Contact is a standout in the industry—a brilliant system that consistently delivers results. Over the years, I’ve helped more than a dozen clients transition to Constant Contact, and I’ll keep recommending it whenever I can. **What do you dislike about Constant Contact?** The only thing I can think of is sometimes the system seems to forget who I am, and I'm forced to change my password. But lately that's not happening as often. **What problems is Constant Contact solving and how is that benefiting you?** It solves my ability to store a number of emails lists and communicate with them easily. ### 27. Fast, efficient and reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Parent Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Since I work at a 6-12 school, Constant Contact enables me to create parent email lists for each grade which means that if there is a specific message for 6th grade families only, I can send it out to them. Another feature I appreciate is the scheduling feature where if I want to send an email out at 12 noon tomorrow, I can just set the date and time and it will be sent out. It is also very easy to navigate and figure out. I recommend Constant Contact to principals and teachers. It's super effective and it's a platform I use every day to reach parents. **What do you dislike about Constant Contact?** If there is one thing I can say that I dislike about constant contact is the amount of time it takes sometimes for a message to send out. I hope they can improve this in the future where after you click the button it sends out immediately rather than waiting 5 - 10 minutes. **What problems is Constant Contact solving and how is that benefiting you?** As a parent coordinator, it is helpful reaching out to parents at my school. We have about 720 students. With Constant Contact, I send out information about important dates, events and other school related information. ### 28. Easy to learn, easy to teach **Rating:** 5.0/5.0 stars **Reviewed by:** Josh H. | Associate Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** As the organization I work for continues to strengthen its communication with partners and supporters, Constant Contact has proven to be a valuable tool for managing our email marketing and outreach efforts. Constant Contact offers an intuitive drag-and-drop editor that makes it easy to design professional-looking newsletters, announcements, and event invitations—no coding required. This ease of use is especially helpful for a small staff or volunteer-driven team. It allows us to segment our audience so we can send targeted messages that are more relevant and effective. The ability to tag and group contacts helps ensure our communications are thoughtful and well-received. **What do you dislike about Constant Contact?** While Constant Contact offers nonprofit discounts, it can still be relatively expensive for smaller organizations. We’ve found it worth the investment, but cost is a consideration. The design tools are solid but can feel somewhat limiting if you’re trying to customize beyond templates. For most of our needs, it’s more than sufficient—but graphic design-heavy users might feel constrained. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps us connect with our members and partners and aids us in telling our story. Engagement and giving are up since we've used the platform. ### 29. Great Tool for Simple, Effective Email Marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Bella R. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** We’ve really enjoyed using Constant Contact, especially for our email campaigns. It’s super easy to set up and send out blasts, and the templates make everything look polished without a ton of effort. Adding contacts is quick (we love the copy/paste feature), and organizing different lists has been really straightforward. Overall, it’s made staying in touch with our community way more manageable and actually kind of fun. **What do you dislike about Constant Contact?** There are a few things we wish were smoother. The reporting tools could be a bit more detailed -it’s hard to compare how one email did versus another without digging around. The drag-and-drop editor can also be a little touchy sometimes, especially when you're trying to get things just right. And it’d be great if some of the more advanced features didn’t require a pricier plan. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact is helping us stay connected with our community in a really organized and efficient way. Before, sending out announcements or updates felt super scattered and time-consuming. Now, we can easily create polished email blasts, manage different contact lists, and track engagement, all in one place. I also like that we are able to copy over previous email templates and reuse them time and time again while just making minor updates. It’s saved us time, helped us look more professional, and made it way easier to keep clients and referral partners in the loop. We’re not chasing down email threads or reinventing the wheel every time we want to send something out. ### 30. Easy way to share with large mailing list **Rating:** 4.0/5.0 stars **Reviewed by:** Beth Z. | Program Coordinator at Plastics Innovation & Resource Center, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact is a great way to create visual newsletters that help me share new opportunities and updates with our mailing list. I like the option to use our own graphics and create our own headlines, but I've also utilized the Constant Contact suggestions for email subjects when I'm just feeling creatively stuck. I use it at least once per month to send newsletters, and it is certainly easier than trying to create my own visual emails. I also like how easy it is to upload a contact list from an Excel file, making it quick to update the mailing list as our external database is updated. **What do you dislike about Constant Contact?** I do wish it offered a little more flexibility with layouts. It can be a bit cumbersome to get the newsletter to look how I want within the parameters offered by the content builder. Sometimes I just have to get it as close as I can to what I want and accept it the way it is, even if it's not exactly how I was hoping it would look. **What problems is Constant Contact solving and how is that benefiting you?** It is helping me reach a large number of people very quickly. ### 31. Returning user, delivery is much better than competitors **Rating:** 4.5/5.0 stars **Reviewed by:** Monica S. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Constant Contact?** I used Constant Contact about 15 years ago and pivoted away due to cost. In the years since I've used YMLP, Robly & MailChimp. Each one of these had their pros, and their cons, but after a long stretch with Robly and noticing deliverability issues (they would unsubscribe people who had vacation messages up time and time again), I tried Constant Contact once again. I have to say, the difference in how many people are seeing the emails in their main inboxes is astounding. I find the service easy to use as well. It's pretty reliable, there have been two times in the past couple of years that the site was very inconveniently down when I really needed it but I will say CC was good about sending updates. **What do you dislike about Constant Contact?** Over the last couple of years the prices keep going up. I know the prices of everything, including labor, are going up too but I have pre-paid a year twice and then been told during that year that were was a price increase and my credits would run out sooner than expected. If I pre-pay for a year that price should be locked in. **What problems is Constant Contact solving and how is that benefiting you?** Emails so often go to spam folders, that's the thing that I found was so good with Constant Contact, the emails are being delivered and read. ### 32. Lifeline for our marketing outreach **Rating:** 4.0/5.0 stars **Reviewed by:** Sheri T. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Constant Contact?** Constant Contact is a vital platform for our Development Team. It is our main mechanism for communicating important updates and critical calls-to-action to our donor base as we look to support hundreds of individuals experiencing homelessness each year. The best part about the platform is being able to customize our outreach emails either by using pre-made templates or working through a platform like ChatGPT to help us craft highly localized and dynamic content that we can then populate as an HTML email. This has streamlined our process of communication and also improved our donor engagement and increased our private donations. **What do you dislike about Constant Contact?** The downside of Constant Contact are that there isn't a ton of customability in the email templates. There are often glitches that make it hard to format the email just as we'd like it. To work around this, we've started drafting HTML emails but it would be great if ever element within the templates was fully customizable from where photos and videos are added, the size of said photos and videos and dynamic opportunities to display content. **What problems is Constant Contact solving and how is that benefiting you?** Having one platform where we can manage and host all of our email communications - easily referencing them for recurring use. ### 33. Open Rate Tools Shine, Canva Integration Impresses **Rating:** 4.0/5.0 stars **Reviewed by:** Marcus V. | Campaign Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I really appreciate the tools for open rates and the resend function for emails that weren't opened. **What do you dislike about Constant Contact?** The integration of Canva was a fantastic idea for adding custom backgrounds for emails. However, I have been finding the load speed on it challenging and prefer to go through my Canva account directly. For future reference, could Constant Contact put in the ideal pixel dimensions for custom backgrounds? **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact is giving us a great platform for email outreach for our events at Harbor Lawn. However, I am interested in using a platform like Constant Contact for event registration and reminders. Would SMS texting change the cost of services? **Official Response from RJ McLaughlin:** > Thanks for your positive review and recommendations, Marcus! ### 34. Easy to use and straightforward for most tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** It is, indeed, easy to use for the most part, but when it isn't easy? It isn't easy to get help. **What do you dislike about Constant Contact?** There is no easy way to talk to someone who can help you on the spot. I am self-taught, and I want to be like, "Someone, how do I do this?" without reading blogs or "helpful articles." **What problems is Constant Contact solving and how is that benefiting you?** Huh? **Official Response from RJ McLaughlin:** > Thank you for your review. If you want to talk to someone to figure out something, just give our team a call! Our award-winning support team would be happy to walk you through it. You can find the number to call for support in your region using the link provided below. ### 35. Easy to Use with Professional Design Options **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Constant Contact?** Easy to use, Design options are professional and it was easy to set up and integrate with our systems. **What do you dislike about Constant Contact?** Need more help in audience segmenting and tagging **What problems is Constant Contact solving and how is that benefiting you?** External communication that is sometimes persuasive, other times informative or kind-focused. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review and valuable feedback, Lauren! Our Community is a super helpful resource to learn more about specific Constant Contact tools and features. Below I've linked an article from our Knowledge Base that should be a helpful jumping-off point for assistance with segmentation and tags! ### 36. Great for Email Marketing and Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Taryn A. | Eatery Manager, Special Event Coordinator, Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Constant Contact?** I like how easy it is to create a campaign and target a large audience for marketing purposes. I also like that I can reach a specific list of people for surveys. I also enjoy my experiences I've had with customer support. When I reached the next bracket in contacts and they would be charging me more, the company reached out and were very detailed in explaining the pricing plan. This program was easy to implement with an in-house team and was easy to integrate with other apps and programs that we already were using like Survey Monkey. This is a great program and our team uses it weekly. **What do you dislike about Constant Contact?** The pricing system is a bit expensive but for the reach it has it is worth it compared to other companies. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact makes it doable and much easier to reach a very large market of people. It also reaches a specific and large group of people for survey feedback. Constant Contact also helps our company be more efficient with our staffing and time. **Official Response from RJ McLaughlin:** > Thank you for the kind review, Taryn! We're glad to hear that you find Constant Contact easy to use and have enjoyed working with our support team - we always strive to be helpful and transparent with all customers. Keep crushing it! ### 37. My Favorite Email Marketing Sotware **Rating:** 5.0/5.0 stars **Reviewed by:** Jared L. | Insurance Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Constant Contact?** It is very easy to use this service & has become a staple for us. The campaign builder is very user friendly & the implementation of AI was welcomed by our whole team. The reporting is also easy to understand & very useful when trying to pinpoint the contacts who engage with our content the most. It also seems that this service greatly out performs its competitors, as we have used other email marketing platforms in the past but with little to no success. **What do you dislike about Constant Contact?** The more templates, the merrier. While they have come a long way, the pre-made templates are a little lacking in the insurance/financing industry. More tailored & editable options would be amazing. It's also be nice to directly import videos without having to use Vimeo. **What problems is Constant Contact solving and how is that benefiting you?** It'd be impossible to reach out to all of our clients one by one. This is a great way to categorize our customers & tailor messages to their company without having to copy & paste a thousand emails. The feature that lets you personalize your content via the active dataset is huge. ### 38. A Reliable and User-Friendly Email Marketing Platform for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelo S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** Constant Contact stands out for its ease of use and intuitive drag-and-drop email editor, which makes designing professional emails quick—even for those without graphic design skills. The platform provides a wide variety of templates that are mobile-friendly and customizable, which is especially helpful for small business owners and non-profits. I also appreciate the robust list management features, real-time reporting, and automation tools that help save time while staying engaged with my audience. Their customer support is responsive and knowledgeable, and the built-in integrations with other platforms (like Shopify, Eventbrite, and Salesforce) enhance overall productivity. **What do you dislike about Constant Contact?** While Constant Contact offers a solid feature set, it can be a bit pricey compared to some competitors, especially as your contact list grows. The automation features are effective but somewhat limited when compared to more advanced platforms like ActiveCampaign or HubSpot. It would also be beneficial to have more flexibility in A/B testing and segmentation options. Additionally, the design templates, while numerous, could benefit from more modern and dynamic design updates. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact solves several key challenges related to digital marketing and audience engagement. First, it simplifies email marketing by providing user-friendly tools to create and send professional emails without needing coding skills. This saves me both time and money by eliminating the need for a designer or developer. Second, it helps me stay connected with my audience through automated follow-ups, newsletters, and event promotions, ensuring consistent engagement without constant manual work. The real-time analytics also help me understand what's working and what needs improvement, so I can adjust my strategy accordingly. Additionally, Constant Contact makes contact list management efficient, helping me segment my audience and personalize content—which improves open and click-through rates. Overall, it allows me to maintain a strong online presence and build better customer relationships with less effort. ### 39. A Must-Have Marketing Tool for Real Estate Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Brian McIntyre R. | Real Estate Agent/Salesperson , Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** Simplicity and outcome! Great customer service! Very dedicated tech support.As a real estate agent, staying connected with clients, leads, and referral partners is key to growing my business — and Constant Contact has become an essential part of my marketing toolkit. Constant Contact makes it easy to create polished, professional-looking email campaigns that showcase listings, market updates, open house invites, and more. The platform’s analytics are incredibly helpful. I can track open rates, clicks, and engagement in real time, giving me insight into which listings or content my audience finds most interesting. This helps guide future campaigns and fine-tune my messaging. Whenever I’ve had a question — whether about automation, list segmentation, or deliverability — their support team has been quick, friendly, and knowledgeable. Having access to real-time chat support and tutorials has saved me hours. From automated email series (great for nurturing buyers or staying in touch with sellers) to integrated sign-up forms for lead capture, Constant Contact helps me stay top of mind without having to manually follow up with every contact. Whether you’re a solo agent or part of a team, I highly recommend Constant Contact if you want to elevate your real estate marketing. It’s user-friendly, powerful, and backed by a team that truly supports your success. — Brian McIntyre Real Estate | RE/MAX Hallmark 📍 Toronto, ON **What do you dislike about Constant Contact?** Limits of using high res photos! Would be nice to have bigger storage. **What problems is Constant Contact solving and how is that benefiting you?** Helping me keep in touch with my database. Keeps my clients and followers up to date with the currents news, events etc. ### 40. Great for emailing **Rating:** 4.0/5.0 stars **Reviewed by:** Jenniffer B. | MArketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** I love their email newsletter portion. They have everything I need. I use this once a week. I love the side column with all the building options to create my email. It's really simple, straightforward, and easy to use. I think it's great that the customer service chatbot is also in the bottom corner, and that makes it so accessible to reach out. **What do you dislike about Constant Contact?** They have a social media portion, but I do not use it at all because it is so basic that it is essentially useless. One problem that I had when creating list and signup forms for emails was that it was difficult to make a checkbox form to allow people to click on it and then get assigned to the corresponding email list. I feel like this is a normal email interaction, and I assumed it would be easy to do, but no, I had to get a third-party form to do this. **What problems is Constant Contact solving and how is that benefiting you?** Makes it simple and easy for me to send emails and I am able to create templates for my company to use. ### 41. Constant Contact is amazing for keeping us engaged with patrons! **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** The platform is very user friendly for creating a layout. The ability to upload images with links from the web speeds up the process when I'm using stock or license free images online. The reporting dashboard gives a great snapshot of how effective our campaigns are. **What do you dislike about Constant Contact?** One thing I struggle with is doing layouts with images. I can't adjust the padding within an image and I can't embed an image within a text box. This one makes it hard to get a layout that looks right, since it necessitates having to create a second box, which then has significant padding that hinders the flow. **What problems is Constant Contact solving and how is that benefiting you?** We're a community theatre that produces dozens of events a year, most with multiple performances. Constant Contact is the easiest way for us to reach patrons to let them know what's going on and what's coming next. Your product also lets us see what's working best to engage the audience. Your software is so easy that I've never had to contact support to figure something out. ### 42. Great CRM with great support for beginners to pros **Rating:** 4.5/5.0 stars **Reviewed by:** Kenneth K. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** I like the versatility of CC. Being able to be creative and in control with such a diverse foundation to help start it. The templates are great. The way you're able to review the feedback for each campaign is great, especially the heat map! For those just beginning, the interface is so user friendly and the ease of implementing the various features are confidence building. Very easy to use daily if you have the campaign ideas. Very easy to integrate into my current pipeline and if you run into any hiccups, their support team are quick to respond and assist. **What do you dislike about Constant Contact?** There's a lot CC offers. However, I do wish there was a better way to get around auto clicks/opens. These are more like false results because it shows as they opened and clicked but in actuality, their system does it automatically, depending on what servicer they have. **What problems is Constant Contact solving and how is that benefiting you?** reaching many, simply. giving me the foundation to spark new campaign ideas. getting feedback/responses from my campaigns. Building a specific pipelines for specific markets. ### 43. Constant Contact is an Amazing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Irene's M. | Internet Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** Constant Contact is a wonderful emailing platform with several features you can use to customize your emails. It is easy to use, with multiple guides on how to utilize the different options. They have great customer support, and are eager to help out if you experience any issues. They also have multiple webinars that span any topic you can think of in regard to emailing, and the information is actually useful, unlike a lot of other platforms out there that just try to get you to buy their products. Our company uses Constant Contact all the time for our emails as a result. **What do you dislike about Constant Contact?** This platform does take time to get used to, and you do need to spend time learning. It's not a personal dislike, but if you aren't tech savvy or are looking for a bare bones emailing system, then this is not the platform for you. My only real dislike personally is that sometimes, depending on the feature you're working on, if you decide you need to delete the feature it can take a moment to find the delete button for that feature. But that's a really small thing. **What problems is Constant Contact solving and how is that benefiting you?** I recently learned in one of the webinars on how to curtail your client list, and Constant Contact already has those features built in, making it so much easier to achieve! They also work hard to stay up to date on the latest marketing trends, and share that information, so I'm able to stay on top of the ever changing marketing field. It's nice to know I have a platform that knows what they're doing. ### 44. Excelent Email Mkt Tool and More... **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela G. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** What I like best about Constant Contact is how user-friendly and intuitive it is, even for those without a design or technical background. The email templates are professionally designed yet fully customizable, which makes it easy to create polished campaigns that actually drive engagement. I also appreciate the detailed analytics. It’s incredibly helpful to see what’s working and where to improve. It saves me time and gives me confidence that I’m reaching my audience effectively. **What do you dislike about Constant Contact?** One area where I think Constant Contact could improve is the flexibility of its design editor. While the templates are great, sometimes it feels a bit limiting when trying to customize layouts beyond the preset options. A little more creative freedom like drag and drop sections or better mobile preview tools would make the experience even better. That said, it’s still one of the most reliable and easy-to-use platforms out there. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps solve the challenge of consistently reaching and engaging our audience with professional, timely email campaigns. It simplifies the entire process from managing contact lists to designing emails and tracking performance. This has saved us a significant amount of time and improved our communication strategy. With clear analytics and automation tools, we can make data-driven decisions and maintain strong relationships with our clients and prospects, all in one platform. ### 45. Useful Tool for Small to Medium Sized Business! **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn O. | Digital Content Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** Constant Contact makes it easy to keep our customer base in the loop! I mostly use it to create marketing emails for my company's customer base. I enjoy using the drag-and-drop format. It was easy to get the hang of, and for someone who is a graphic design novice, this interface still allows me to create eye-catching emails with a professional aesthetic. I also appreciate the customer support Constant Contact offers. I wanted to check if an email they had sent was legitimate. The agent responded very quickly and worked with the internal team to ensure the email was truly sent from CC. Overall, Constant Contact is a great service. I use it daily and would definitely recommend to someone in need of a marketing tool. **What do you dislike about Constant Contact?** I do think Constant Contact has room for improvement, like all software and apps. I would like if there were more drop-down menu options for certain actions, such as renaming a campaign, resending to non-openers, and seeing the details of a campaign without having to open another tab. In other words, the navigation from the home page could be improved upon. I would ultimately like if I could accomplish more tasks without new tabs opening or having to click the Back button in my browser to return to the screen. However, I do think the software still offers an above average user experience. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact is helping us reduce the time it takes to share our current offers and promotions to our customers. It also helps us send out effective campaigns without hiring expert designers...our team has gotten used to use CC and, personally, I like the simplicity of the drag and drop. ### 46. Reliable, Professional, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Libby B. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** What I like best about Constant Contact is how incredibly easy and intuitive it is to use. Uploading my contacts and organizing them into specific lists is simple and efficient. Creating emails feels seamless - from customizing the layout to adding images and personal touches, the platform makes it easy to get exactly the look I want. I’ve used other email platforms in the past, and none have come close to how good Constant Contact looks, both on the backend while building and in the final email my clients receive. It’s clean, professional, and just really well-designed. On top of that, their customer support has been excellent. Any time I’ve had a question, they’ve been quick to respond, easy to get in touch with, and friendly. **What do you dislike about Constant Contact?** There’s not much I dislike, but if I had to choose something, it would be that occasional glitches or downtime happen - but that’s true with any platform. In my experience, it’s rare and usually resolved quickly, so it hasn’t been a real issue. Overall, the reliability and performance are great, and it hasn’t stopped me from loving or recommending the platform. **What problems is Constant Contact solving and how is that benefiting you?** Our salon software includes a built-in email feature, but it’s extremely limited - we can’t create custom contact lists, the emails don’t look polished, and we’re unable to schedule campaigns in advance. Constant Contact solves all of that. It gives me full control to design beautiful, branded emails, segment our audience, and schedule sends for the perfect time. It’s streamlined our marketing process and helps us stay consistently connected with clients in a more professional and effective way. ### 47. Social Media Marketing Coordinator for Business Law firm **Rating:** 4.5/5.0 stars **Reviewed by:** Abigail L. | Social Media Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** I love that it's a one stop shop for digital marketing campaigns. It's so much easier to have one landing page where you're able to track the status of and even view each campaign in a calendar view, which is GREAT for my crowded brain! **What do you dislike about Constant Contact?** I don't like the recent updates made to the social media post scheduling page. The menu on the side where you actually populated all of the post information used to be larger, and have a less crowded layout, and I think you could adjust the size of it using a slider as well. If you have this open and want to have another window open on your screen, which I typically do when scheduling posts for easy reference, it makes it much harder to navigate. When the update was rolled out I remember thinking to myself, "Whoever made this update has never had to actually schedule a social post in their lives." **What problems is Constant Contact solving and how is that benefiting you?** We have multiple of the same kind of posts or emails go out every month, so the ability to be able to copy and use the same template is an amazing feature. ### 48. Best Email Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Charlene W. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** I love that CC has so many comprehensive options for email marketing. It's made sending cohesive campaigns a breeze! There are many template options, which is super helpful to springboard from. Just about everything is customizable within the email builder, and I love that I can optimize for mobile so easily. We use CC multiple times per week for sending campaigns to current clients, potential clients, for events/community engagement, and for listener engagement. We've been using CC for many years, and it has easily grown with us as our contacts and use have grown. I've only needed to contact customer support once, and it was very easy to get my question answered. There are several resources available for self-help as well. **What do you dislike about Constant Contact?** There is nothing I outright dislike about CC. Everything I have used is user-friendly and easy! **What problems is Constant Contact solving and how is that benefiting you?** CC is solving the problem of needing to run multiple campaigns for multiple audiences in one place. It's easy to view analytics to see the results of each campaign. ### 49. From Overwhelm to “Oh, This Is Easy” **Rating:** 5.0/5.0 stars **Reviewed by:** Nikisha S W. | Marketing Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** Running a business while managing a million moving parts means I don’t have time to chase down tech that doesn’t work. Constant Contact just… gets it. From my first email blast to setting up automation, it felt intuitive—not intimidating. What I appreciate most? The way it stays out of my way while still showing up for my brand. I can write with my voice, connect with my people, and keep it all consistent without having to micromanage every message. No, it’s not “sexy” software. It’s better. It works. Quietly. Reliably. Every time I log in, I know my audience will feel seen, heard, and valued. That kind of peace? You can’t put a price on that. **What do you dislike about Constant Contact?** The design editor can be a little clunky at times, especially if you’re used to the drag-and-drop freedom of platforms like Canva. It gets the job done, but sometimes I have to remind myself it’s email, not a fashion show. **What problems is Constant Contact solving and how is that benefiting you?** The problem it solved for me? Consistency. As a founder, mom, and coach working with women in transition, I don’t always have time to manually follow up, send reminders, or create beautiful updates from scratch. Constant Contact helped me stop ghosting my audience without burning out. The automation keeps my clients informed, the templates keep my brand looking polished, and the scheduling lets me show up even on days when I can’t. I’ve got vision and value to share. Constant Contact makes sure it actually reaches people on time, on brand, and without me losing sleep. ### 50. Constant Contact Has Been A HUGE Success For Us! **Rating:** 5.0/5.0 stars **Reviewed by:** Sierra G. | Social Media and Marketing Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Constant Contact?** I enjoy the fact the Constant Contact is easy to use and it has build in features to use help promote the message better! It's very easy to implement and train other members on the team to use. We use it every month and it helps use get the message out quickly. Customer support is readily available if needed. I enjoy that it shows you the hot spots of where people have clicked on our email and helps to let us know what parts of the email are people interested in the most. I would recommend to any business or even nonbusiness owner who wants to send a mass email that is well illustrated. **What do you dislike about Constant Contact?** There isn't much to say about disliking Constant Contact. It has everything we need. **What problems is Constant Contact solving and how is that benefiting you?** It is helping us avoid getting mass emails sent to spam. Since we can upload a list of emailers we want to send an email to directly in Constant Contact it helps us avoid our DMS system which would usually send emails to spam. This helps us ensure everyone gets our messages. ## Constant Contact Discussions - [What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) - 1 comment, 2 upvotes - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [What is your favorite feature of Constant Contact?](https://www.g2.com/discussions/what-is-your-favorite-feature-of-constant-contact) - 1 comment, 1 upvote - [How do users resubscribe once they've unsubscribed?](https://www.g2.com/discussions/how-do-users-resubscribe-once-they-ve-unsubscribed) - 1 comment, 1 upvote - [How can I integrate Monday.com with Constant Contact?](https://www.g2.com/discussions/50896-how-can-i-integrate-monday-com-with-constant-contact) - 1 comment, 1 upvote - [View Constant Contact pricing details and edition comparison](https://www.g2.com/products/constant-contact/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+17%3A45%3A09+-0500&secure%5Bsession_id%5D=4b5629d0-3153-4e84-92d3-c9c50ab6a30d&secure%5Btoken%5D=040a682f2db0ce5a1c868d7724b3312cbb029b6abf75de38bd72b19c1472c885&format=llm_user) ## Constant Contact Integrations - [ACS Technologies](https://www.g2.com/products/acs-technologies/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews) - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews) - [AdvisorEngine CRM](https://www.g2.com/products/advisorengine-crm/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - [Bluehost](https://www.g2.com/products/bluehost/reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 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[monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Novi AMS](https://www.g2.com/products/novi-ams/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Pearl Diver](https://www.g2.com/products/pearl-diver/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [PublicInput](https://www.g2.com/products/publicinput/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Realm](https://www.g2.com/products/realm/reviews) - [Revize](https://www.g2.com/products/revize/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesix AI Powered Digital Workforce](https://www.g2.com/products/salesix-ai-powered-digital-workforce/reviews) - [ShelbyNext Websites](https://www.g2.com/products/shelbynext-websites/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - 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[Yahoo! Mail](https://www.g2.com/products/yahoo-mail/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Constant Contact Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Content Creation **Survey Management** - Survey Builder - Question Types - Survey Distribution **Social Management** - Social Analytics - Social Publishing - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Tracking** - Open Rate - Alerts **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Edit** - Pre-Made - Build - HTML **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Survey Customization** - Branding - Multimedia Support **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Reporting** - Campaign Performance - Blacklist and Whitelist **Content ** - Idea Recommendation - Content Generation - Form Generation **Logistics** - Analytics - Issues - Integrations - Shareable Link **Registration** - Event creation - User registration process - Mobile check-in **Survey Insights** - Reporting & Analytics - Data Exporting **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Generative AI** - AI Text Generation **AI Automation - SMS Marketing** - AI SMS **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top Constant Contact Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,478 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,237 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - 4.4/5.0 (5,200 reviews)