--- title: Constant Contact Reviews meta_title: 'Constant Contact Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7417 reviews by the users' company size, role or industry to find out how Constant Contact works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 7417 scale: '5' date_modified: '2026-08-02' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Constant Contact Reviews **Vendor:** Constant Contact **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.1/5.0 **Total Reviews:** 7,417 ## About Constant Contact We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com ## Constant Contact Pros & Cons **What users like:** - Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. (1059 reviews) - Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. (495 reviews) - Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. (490 reviews) - Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. (457 reviews) - Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. (418 reviews) - Intuitive (415 reviews) - Users appreciate the **user-friendly interface** of Constant Contact, facilitating effective connection and engagement with their community. (412 reviews) - Customer Support (362 reviews) - Features (360 reviews) - Email Campaigns (346 reviews) **What users dislike:** - Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. (286 reviews) - Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. (255 reviews) - Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. (254 reviews) - Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. (210 reviews) - Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. (183 reviews) - Not Intuitive (176 reviews) - Expensive (170 reviews) - Limited Options (164 reviews) - Users find the **search functionality and editing processes slow** , which hampers effective email campaign management. (163 reviews) - Template Limitations (158 reviews) ## Constant Contact Reviews ### 1. Powerful Newsletter Targeting and APIs for Easy Campaign Data Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I like being able to send newsletters by email to a specific group, and having APIs that let me pull all the available campaign and user data in a single call. **What do you dislike about Constant Contact?** The APIs do not return specific items that I require when I want to gather all the data. **What problems is Constant Contact solving and how is that benefiting you?** We’re a school district, so this gives us a reliable, general communication channel to keep everyone informed and up to date on everything happening across our district. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review! ### 2. Constant Contact **Rating:** 4.5/5.0 stars **Reviewed by:** Anshu K. | Product specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Constant Contact?** Constant Contact is digital plateform where we can help small to medium size business though email marketing of company products.we can also create , manage marketing campaigns.we can manage social media marketing automation. Also we can manage birthday or anniversary email template through automation. it can be also intergrate with any other tool. **What do you dislike about Constant Contact?** Its advance feature require subscription whcih make costly for small size organisation.some time data security is major concern for small and media size organisation. **What problems is Constant Contact solving and how is that benefiting you?** Constant contact is digital plateform where we can manage email service for our organisation.Constant contact is help in manage and uplaod email list where we can run promotional email for small size .We can also create and schedule promotional email on comapany social media account where we can also monitor or analyse click rate and ignore rate . **Official Response from RJ McLaughlin:** > Hi Anshu, thanks for sharing your insights on Constant Contact! We're glad to hear that it's been beneficial for managing email services and creating marketing campaigns for your organization. ### 3. Helpful Newsletter Sending with Response Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Angel S. | Administrative Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Constant Contact?** It is helpful in sending out company newsletter and being able to track responses **What do you dislike about Constant Contact?** Formatting can be a bit wonky when starting a new project, being able to save templates helps a lot **What problems is Constant Contact solving and how is that benefiting you?** Allowing us to track what "clicks"/links are interesting to our employees **Official Response from RJ McLaughlin:** > Angel, thanks for your positive feedback! We’re happy you find our platform helpful for sending newsletters and tracking responses. We hear you on the initial formatting challenges when starting a new project. Our goal is to make things easy! If you still need tips for template management to streamline your process, check out our Community page for helpful articles, videos, and tips and tricks from other Constant Contact users! ### 4. Easy to Use, but Email Templates Feel Stiff and Drive Low Engagement **Rating:** 2.5/5.0 stars **Reviewed by:** Juli A. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Constant Contact?** Easy to use and program promotional emails to our customers **What do you dislike about Constant Contact?** The customers don't seem to like the content we sent out and they don't engage. I feel the format is a little stiff because so many companies use Constant Contact that people kind of read around it. **What problems is Constant Contact solving and how is that benefiting you?** Partially automating the outreach we want to do to keep clients in the loop with our business. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Juli! We're thrilled that you find scheduling automated outreach easy. To make your emails stand out and boost engagement, try using our BrandKit to automatically apply your website's unique branding and be sure to personalize subject lines to grab readers' attention. Contacts still aren't engaging? Try asking what they'd like to see from you using a Survey in your next email to see what your audience say they'll engage with most! Just keep at it and the engagement will come; you've got this! ### 5. Easy Email Campaign Setup and Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Constant Contact?** I like how it is easy to setup email campaigns and schedule them to be sent. **What do you dislike about Constant Contact?** The account structure was a little confusing at first but I was able to figure it out eventually. **What problems is Constant Contact solving and how is that benefiting you?** It helps with mass emailing recipients of our news letter as they subscribe to the mailing list. It makes maintaining the mailing list so easy because users can opt out whenever they feel like it. **Official Response from RJ McLaughlin:** > Thanks so much for your positive review! ### 6. A Great Way to Stay in Touch and Stay Top of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna P. | Firm Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Constant Contact?** Great way for us to stay in touch with current clients & also stay top of mind for people who contacted us before but never converted! **What do you dislike about Constant Contact?** It would be nice if it integrated with legal case management software, doesn't look like it has any integration with those yet. **What problems is Constant Contact solving and how is that benefiting you?** Staying in touch with current clients not about their cases but about the firm and what we've been up to, our accomplishments, the team. Also staying top of mind with people that have called our firm but never retained. We've had people call us back with new cases because we kept them on our email list! **Official Response from RJ McLaughlin:** > Thank you for your kind review and integration suggestions, Brianna! ### 7. Everything in One Platform for Events, Registrations, Social, and Newsletters **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Everything I need is in one place, on one platform. I can run events, registrations, social media, and newsletters from one account. **What do you dislike about Constant Contact?** It is definitely more on the expensive side. **What problems is Constant Contact solving and how is that benefiting you?** It's solving the problem of having to have multiple platforms for running my business. The all-in-one is beneficial because it keeps everything cohesive and easier to manage. It is also easier to have consistent branding when everything can be shared across different platforms. **Official Response from RJ McLaughlin:** > Thank you for leaving a review! We're thrilled our all-in-one platform helps you manage events and maintain a consistent brand voice. We understand your concerns about expense, so our team will continue to assess how we can provide the best packaging and pricing to deliver the ultimate value to all customers -- including you and your team. ### 8. Constant Contact Review **Rating:** 5.0/5.0 stars **Reviewed by:** Gurunath J. | Search Engine Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Constant Contact?** The best think I like about it is how user-friendly it is for email marketing. It is very easy to use and simple to implement. It is ideal for small businesses wanting to connect with new customers. It has a number oof great features that help people even with technical knowledge. **What do you dislike about Constant Contact?** I have used it for the past 2 years and that too frequently. It is too useful to dislike as of now. Also, we can always reach out to their customer support team. **What problems is Constant Contact solving and how is that benefiting you?** It helps small businesses send emails to their customers easily, saving time, effort and money. It is very user friendly and helpful to even a non-technical person. It helps a lot solving poor communication, disorganised contact lists and low customer engagement. It has ready-made templates, automation and tracking tools that enhance the workflow and improve productivity. ### 9. Simple, Effortless Campaign Creation! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha M. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Constant Contact?** The simplicity of creating a campaign. It is way simpler than other programs. **What do you dislike about Constant Contact?** Nothing yet, still new to using it so working out what we like and don't so far. **What problems is Constant Contact solving and how is that benefiting you?** We can send a mass email to our entire contact list monthly, and also send smaller ones throughout the month, without exceeding our sendout limit. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Samantha! ### 10. Stays Ahead of Email Marketing Trends **Rating:** 5.0/5.0 stars **Reviewed by:** Anna S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** How it has adapted to current email marketing trends. **What do you dislike about Constant Contact?** The event marketing portion still needs a little work, but it is better than it used to be. **What problems is Constant Contact solving and how is that benefiting you?** Taking credit card payments makes event planning easier. **Official Response from RJ McLaughlin:** > Thank for your 5-star review, Anna! We just released some big updates to our Events tool, check it out at the link below. ### 11. Flexible, Easy, and Consistent Across Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Martha N. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** The flexibility, the ease, the consistency across platforms, the ability to email everyone at once. **What do you dislike about Constant Contact?** Some templates aren't as robust as we would like. Specifically, we would like "moving" photos inside the email. **What problems is Constant Contact solving and how is that benefiting you?** SAVING TIME!! **Official Response from RJ McLaughlin:** > Thank you so much for your 5-star review! ### 12. Easy to Send Now or Schedule Later—Still Loving It After Six Years **Rating:** 4.5/5.0 stars **Reviewed by:** Charlla S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** How can you send it now or schedule it when you need to go **What do you dislike about Constant Contact?** Nothing that I have come across yet, I have been using it for six years now. **What problems is Constant Contact solving and how is that benefiting you?** Nothing as of now. **Official Response from RJ McLaughlin:** > Thanks for your glowing review, Charlla! We're proud to serve you for over half a decade now. Here's to a decade more! ### 13. Quick, Easy Email List Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Robert G. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** A quick and easy way to communicate with those on my email list. **What do you dislike about Constant Contact?** Learning how to use it when updates are employed. **What problems is Constant Contact solving and how is that benefiting you?** It shows me who is opening the emails and who is not. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Robert! We're thrilled our platform makes communicating and tracking email opens quick and easy. We know software updates can bring a learning curve, but our Community offers step-by-step tutorials to help you quickly adjust. We'll be better about communicating future updates with plenty of time to help you learn your new workflow, and we appreciate your feedback! ### 14. Automatic Unsubscribe Management That Keeps Lists Clean **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Constant Contact?** The automatic list management for those who unsubscribe. **What do you dislike about Constant Contact?** I'm not aware of a way to sync the lists with SalesForce. Also, afraid that if we do then it may add people who previously unsubscribed. **What problems is Constant Contact solving and how is that benefiting you?** It gives me a quick way to contact my customers, and more importantly a subset of those contacts. We use it to distribute our press released as well to the media. **Official Response from RJ McLaughlin:** > Thank you for leaving a review! We're thrilled our automatic list management helps you easily reach your audience. Good news: you can connect your account with Salesforce via our native Salesforce integration. Rest assured, if previously unsubscribed contacts are imported, they safely remain in the "Unsubscribed" status. ### 15. Easy-to-Use Templates and Campaign Copying That Streamline Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Fairly easy to use with user friendly templates and tools. I like that I can copy each campaign and make edits and updates instead of starting over. It has AI tools even thought I have never used them. **What do you dislike about Constant Contact?** Pricing seems steep and I really dislike that you can not place a picture in a large body of text like you used to be able to do. **What problems is Constant Contact solving and how is that benefiting you?** Communication to our parish (church). **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review! We're glad copying campaigns is a super helpful workflow for your church. We understand that cost is a huge factor when choosing a marketing tool, so if your church is registered as a nonprofit, you can save 20% or 30% by prepaying for your Constant Contact account for 6 or 12 months! ### 16. Straightforward Segmentation and Automation for Beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Euphemia N. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Constant Contact?** Constant Contact has helped me a lot with segmentation and automation. It’s also straightforward enough to guide you through the process, even if you’re a beginner. **What do you dislike about Constant Contact?** Desktop mode feels a bit complicated, and it can be overwhelming at times, especially when I’m trying to find my way around. **What problems is Constant Contact solving and how is that benefiting you?** Email marketing: I can boldly say it’s among the best platforms for effective email marketing. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Euphemia! We're thrilled our segmentation and automation tools make email marketing straightforward and effective. We do offer a plethora of tools, which can make our platform seem difficult to navigate at first; that's why we recommend you check out our Constant Contact Community page for helpful tips and tricks on the best ways to navigate and utilize our platform. ### 17. Easy Large-Scale Communication Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Matt F. | Lead Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Being able to communicate on a large scale readily easily **What do you dislike about Constant Contact?** Nothing. Sometimes it is a bit slow sending but that is possibly a connection issue. **What problems is Constant Contact solving and how is that benefiting you?** Reaching more and more clients and members. **Official Response from RJ McLaughlin:** > Thanks for your kind review, Matt! ### 18. Easy-to-Use Templates with Smooth Drag-and-Drop **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Constant Contact?** I like the templates and ease of use. Drag and drop functionality. **What do you dislike about Constant Contact?** I don't like the price. I am small, under 2,500 names. I think I am paying too much for what I get. **What problems is Constant Contact solving and how is that benefiting you?** Customer service has improved. I also love that I can do social media promotions and schedule those ahead of time. This saves me time. **Official Response from RJ McLaughlin:** > Thank you for your review! We're glad to hear that our platform is easy to use and we appreciate your feedback on pricing as we continue to evaluate our pricing and packaging to ensure we deliver the best value to our customers. ### 19. Easy Templates and Real-Time Open Rates Save Us Time **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime S. | Workforce Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Constant Contact?** The easy to use templates are a great feature which cuts down on time. Also, the fact that it gives us real-time information on open rates, etc. **What do you dislike about Constant Contact?** Organization of past campaigns - I would like to be able to organize them not by date, but by what they were, i.e. newsletters, events etc. **What problems is Constant Contact solving and how is that benefiting you?** It allows me to contact our entire membership, and potential members with a couple of clicks. **Official Response from RJ McLaughlin:** > Thank you, Jaime, for the review! We are glad the easy templates and real-time reporting save you time. We appreciate your feedback on campaign organization by type (like newsletters) for workflow clarity. We'll pass that info along to our product team for consideration in upcoming Constant Contact updates! ### 20. Effortless Setup and Effective Communication Management **Rating:** 4.0/5.0 stars **Reviewed by:** Luis M. **Reviewed Date:** November 07, 2025 **What do you like best about Constant Contact?** I find Constant Contact's search function incredibly helpful, especially in my role as a new director within my institution. It allows me to easily explore different samples or models of past communications, offering a comprehensive view that aids in constructing effective newsletters and publications. This feature significantly simplifies finding specific examples, helping me maintain a consistent messaging strategy across the institution. The setup process for Constant Contact was also straightforward, with an easy login procedure, making it accessible to get started with basic uses swiftly. This user-friendliness enhances my overall experience, as it ensures I can promptly utilize the tool's capabilities. **What do you dislike about Constant Contact?** I think access to commonly used logos is problematic. However, I've not explored this aspect deeply, so it might be a user error or just an inability on my part to do that. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to maintain a consistent message across institutions and explore language in publications. It aids in looking at samples and models of communications, which is helpful in my role as a new director. **Official Response from RJ McLaughlin:** > Thank you for your great review, Luis! We appreciate you taking the time to leave a review of Constant Contact. ### 21. Intuitive Design and Robust Reporting, Needs Email Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Roland B. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I truly appreciate the ease of design and customization that Constant Contact provides, making it straightforward to create visually appealing and easily navigable content for my email campaigns and newsletters. The intuitive layout simplifies the design process, allowing me to focus more on content creation rather than getting bogged down by complex configurations. Moreover, the data reporting functionality in Constant Contact stands out to me as a valuable feature. It provides insightful analytics that help me understand the performance of my campaigns and newsletters, enabling me to make informed decisions to improve future communications. Additionally, the email editor within Constant Contact is another feature I hold in high regard, as it is user-friendly and efficient, making the task of drafting and refining emails a seamless experience. **What do you dislike about Constant Contact?** I dislike that using different emails with different domains is not feasible with Constant Contact. **What problems is Constant Contact solving and how is that benefiting you?** I find Constant Contact offers easy design and layout for navigating content, along with valuable data reporting, enhancing my email campaigns and newsletters efficiently. **Official Response from RJ McLaughlin:** > Thank you for your positive review, Roland! ### 22. Efficient Email Marketing with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Morrie B. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I appreciate that Constant Contact is quick and enables me to reach a large number of clients instantly, which is highly effective for my email marketing efforts. The platform provides the ability to handle large email groups efficiently and supports comprehensive reporting, which is crucial for understanding engagement and performance. I find it particularly useful that I can review old email marketing pieces and analyze reporting data, including identifying the best times for sending emails and monitoring replies. The initial setup was great from the start and the platform has seen improvements over time, which has enhanced my experience. Overall, I am highly satisfied and would recommend Constant Contact to others, as reflected in my 9.5 recommendation score. **What do you dislike about Constant Contact?** The cost is expensive for Canadian businesses using Constant Contact and it could use more templates for event emails. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to manage large email groups and access detailed reporting. It efficiently reaches a lot of clients instantly, and I can review old email pieces and data to optimize timing and responses. **Official Response from RJ McLaughlin:** > Thank you for the stellar review, Morrie! We appreciate your feedback. ### 23. Swift API Management with Some Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Jorge P. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I really appreciate the implementation of Swagger within Constant Contact, as it significantly expedites the development process, making it a smoother experience. With the testing features available, I can easily see the method response and construct my code around it, which is tremendously useful. I also find great value in the ability to test a request using different parameters, which provides me a solid baseline to write my request. The setup process was fairly simple, involving the creation of an account, getting the necessary permissions granted, and creating an API key, which all contributed to a quick start. The API methods allow me to update or extract data swiftly, putting it into a format that is useful for me, enhancing my overall workflow efficiency. **What do you dislike about Constant Contact?** I dislike the lack of examples in the documentation, which makes it harder to implement API functionality efficiently. Additionally, I sometimes encounter timeouts on simple requests, which disrupts my workflow and isn't expected when performing basic operations. **What problems is Constant Contact solving and how is that benefiting you?** I quickly update or extract data using API methods in Constant Contact, and Swagger's implementation expedites my development process. **Official Response from RJ McLaughlin:** > Thanks for taking the time to leave a review, Jorge! We appreciate your feedback on our API documentation and will work to improve that in future iterations. ### 24. Effective Outreach, Needs Better Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Gwen R. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I appreciate Constant Contact's usability, which makes sending out information much easier for me. The platform significantly enhances my communication and outreach efforts by allowing me to send emails to thousands of recipients efficiently. I find it particularly valuable in handling work-related communications, ensuring that outreach tasks are executed smoothly and effectively. Additionally, the initial setup was pretty easy, which I found very accommodating as it allowed me to swiftly get started without any hitches. The ease of use and comprehensive features provided by Constant Contact have made it an indispensable tool in managing my professional communication tasks. **What do you dislike about Constant Contact?** Sometimes the software doesn't allow me to view emails without using my monitor, and the templates provided aren't aesthetically pleasing. I feel that there is room for improvement in the templates, suggesting they could be more similar to those found on Canva. The platform also lacks integration with Canva, which would be beneficial. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for communication and outreach, leveraging its usability and ease of use to send emails to thousands effortlessly. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review and offer us some valuable feedback, Gwen. We appreciate the 5-star rating too! ### 25. User-Friendly with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas C. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I like Constant Contact for its easy-to-use interface, which makes navigating the platform straightforward and allows me to effectively manage email marketing tasks. The customer service is readily accessible and responsive, which provides me peace of mind knowing that help is just a call away when needed. I also enjoy the contact filtering, segmenting, and automation features. These capabilities are invaluable because they allow me to tailor the system to my business's specific needs, maximizing operational efficiency and effectiveness. Furthermore, the seamless integration with other tools expands its functionality, making it a great fit for our existing tech stack. Overall, these aspects make Constant Contact a comprehensive and user-friendly solution for managing our email marketing efforts. **What do you dislike about Constant Contact?** I find the UI on the email builder to be a bit wonky, especially when it comes to importing images, PDFs, and adjusting text sizes. It doesn't work as smoothly as I would like, which can be frustrating when trying to create professional-looking emails. There is a need for more flexibility and creative freedom in the email editor; having more editing options would vastly improve the experience. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for building emails and tracking unsubscribes, with an easy UI and helpful customer service. Filtering, segmenting, and automations maximize my business' efficiency. **Official Response from RJ McLaughlin:** > Lucas, thank you for your 5-star review! ### 26. Effective Email Communication Needs Interface Tweaks **Rating:** 4.0/5.0 stars **Reviewed by:** Juliana M. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I appreciate Constant Contact for its ability to effectively reach all of our interested individuals simultaneously, which is essential for our communication with volunteers and those interested in our organization. I love the option to have customizable lists where people can easily opt in or out, which enhances our communication strategy. The email editing feature is another highlight for me as it often facilitates the creation of engaging and visually appealing emails, making the outreach process much more efficient. **What do you dislike about Constant Contact?** I find the need to create an image section every time I want to insert an image awkward. It makes organizing text and images cumbersome as I am forced to split my text between boxes to place an image between paragraphs. Additionally, the new send email interface doesn't display sending details without being expanded. This could potentially lead to me forgetting to check important details before sending an email. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps us reach all stakeholders simultaneously, offers flexible list management, and features useful email editing. However, the image insertion is cumbersome, and the new email interface might lead to oversight in sending details. ### 27. Easy to Navigate and Train Others On **Rating:** 4.5/5.0 stars **Reviewed by:** Madison C. | Marketing and Communication Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Constant Contact?** I appreciate how easy Constant Contact is to navigate and train others to use. **What do you dislike about Constant Contact?** I do not have any complaints about Constant Contact. **What problems is Constant Contact solving and how is that benefiting you?** Quick and easy usage. **Official Response from RJ McLaughlin:** > Thanks for for your review, Madison. It says a lot that Constant Contact is easy enough to hand off and train your team on, since that kind of simplicity saves everyone time down the line. Glad the quick, straightforward usage is working well for you and your team! ### 28. Flexible Design and Easy Contact Management, Minor Legacy Email Access Issue **Rating:** 4.0/5.0 stars **Reviewed by:** Kit K. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I like the freedom I have when designing layouts or being able to upload my own images to use as the content of the body of my email. Being able to quickly create lists of contacts to send emails to and export the results in various categories is very helpful as well. **What do you dislike about Constant Contact?** I don't have any major issues that spring to mind, I think I've had trouble accessing an email that has already been sent out so that I can edit it again but I believe that was because it was from an even older version of constant contact and that was why it wasn't available. **What problems is Constant Contact solving and how is that benefiting you?** Being able to do resend to non-opens is imporant. **Official Response from RJ McLaughlin:** > Thanks Kit, we truly appreciate your feedback! It's wonderful that you value the design freedom, easy image uploading, efficient contact management/export tools, and the power of 'resend to non-openers'. Keep up the great work! ### 29. Email Features and Branding That Help Families Feel Connected **Rating:** 5.0/5.0 stars **Reviewed by:** Elijah B. | Regional Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Constant Contact?** Features and branding for emails. Families feel connected **What do you dislike about Constant Contact?** lack of API integrations with databases. Would like a API for our internal database **What problems is Constant Contact solving and how is that benefiting you?** Staying connected with our families and customers. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Elijah! We love that our branding features help you stay connected with families. For your internal database, we offer Developer Resources with documentation for using the Constant Contact API to develop custom software integrations. Constant Contact has an open API, so you can build a connection to your internal database using the link below! ### 30. Incredible Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Their support team is incredible. They have live chat available every day during work hours, so if I ever have questions, I can always hop on. **What do you dislike about Constant Contact?** it's a product as described: email marketing. If you want more features to help with your sales cycle, you'll need HubSpot, SalesForce, or something similar. **What problems is Constant Contact solving and how is that benefiting you?** Communication with our clients in our summer programs and our business partners for our family festival **Official Response from RJ McLaughlin:** > Thank you for your 5-star review! ### 31. Easy Campaign Creation and Email Sending **Rating:** 5.0/5.0 stars **Reviewed by:** Trushar P. | IT Pro, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** Easy to create campaige and send e-mails **What do you dislike about Constant Contact?** i have to create copy of the campaige if i need to resend. **What problems is Constant Contact solving and how is that benefiting you?** sending to multiple contacts on schedule time **Official Response from RJ McLaughlin:** > Thanks for your 5-star review, Trushar! ### 32. Easy Email Campaigns, But Price Hikes Are a Dealbreaker **Rating:** 1.0/5.0 stars **Reviewed by:** Your Time 2 Live . **Reviewed Date:** October 31, 2025 **What do you like best about Constant Contact?** I find Constant Contact particularly easy to use, which attracted me to it initially. The setup process was straightforward, as I could easily input email addresses and manage different lists. My contact list is continuously growing, and the software makes adding new email addresses simple, allowing me to send targeted emails to various groups effortlessly. The email templates and design features are excellent, enabling me to send attractive newsletters every six weeks. These functionalities allow me to maintain contact with people interested in the updates I provide, which would be challenging without such a user-friendly solution. **What do you dislike about Constant Contact?** I find the pricing of Constant Contact to be a major issue. The prices are set to increase, which I believe is completely wrong given my usage. I only send a newsletter every six weeks to about 2,000 people. The new pricing of $75 a month feels excessively high for such limited usage. I think the pricing should be based on the services used rather than the number of contacts. This makes me consider leaving the platform, and I can't recommend it to others given the steep price hikes. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me send well-designed newsletters with ease using templates, simplifying email campaigns for different lists. **Official Response from RJ McLaughlin:** > Thank you for your review! We're glad to hear that you're getting great use out the platform, but we're sorry to hear that the pricing is a major pain point for you. We'd love to connect you with our team to further discuss what Constant Contact plan and package would be best for your specific use case; please send an email to social_support[at]constantcontact[dot]com with your account name, account email address, and a reference to this review so that we can further assist you. ### 33. Efficient Mass Mailing, But Feature Updates Disappoint **Rating:** 2.5/5.0 stars **Reviewed by:** ralph r. **Reviewed Date:** October 31, 2025 **What do you like best about Constant Contact?** I have been using Constant Contact for about three years to reach out to our customers and prospects, and I've come to appreciate several features. I initially found the features very appealing, which is why we transitioned from our insufficient corporate contact system to Constant Contact. One of the standout benefits for me has been the ability to send mass emails, which our previous corporate provider could not support, as it would only allow sending out up to 500 emails a day. With Constant Contact, I can send out a significantly larger number of emails, which is a game-changer for my business operations. Additionally, I find it very helpful that I can add by pasting up to 500 contacts at one time. Setting up Constant Contact was a straightforward process, with no significant difficulties faced, further enhancing its usability. **What do you dislike about Constant Contact?** In summary, software updates seem to focus on removing features instead of adding efficiency capabilities, and the demanded spam fix of eliminating what is now in the thousands of good contacts keeps me thinking about switching. - When we do get occasional spam complaints, the demanded fix is to remove hundreds and hundreds of good e-mail addresses from the associated prospect lists. Not only is this ridiculous and eliminates our ability to contact those good contacts gone, our lists have to be significantly shortened to minimize this threat which results in the time consuming, extremely inefficient effort of making more and smaller lists, importing contacts and then making multiple campaign copies. We don't like spam either, but really, it's much easier for a contact to report an e-mail as spam than unsubscribe. And if we have been sending e-mails to a contact multiple times (and we don't send e-mails to prospects more frequently than every 6 months), and now they report it as spam, is it spam? - When software updates are made, they often result in the removal of features that I use regularly. The removal of the multiple contact paste page and the "remove list and contact but not remove contacts if they are on other lists" features would be extremely detrimental. Luckily, we were able to select and switch back to the prior release, but we all know what happens to "prior releases" over time, especially since this is the 2nd release in a row that the multiple paste option was removed. Feature suggestions: - When importing contacts to a list, the immediate listing of "unsubscribed" and "customer on other list" popping up so that they can be deleted from the list and we can update our other customer/prospect data bases would really save a lot of time. - Also, you only inform us when we send out campaigns about Customers unsubscribing. If they unsubscribe from outside of the campaign, we have to keep checking the Customers unsubscribed list and since those are mixed in with the thousands you have made us unsubscribe, maintaining our other data bases it is virtually impossible. - The moving of logos from the internet to the library is extremely inefficient. Being able to drag any type of logo , converting it if necessary, and putting it in the library would be a game changer. **What problems is Constant Contact solving and how is that benefiting you?** I find Constant Contact allows us to send mass emails, overcoming limitations of our corporate system, improving outreach significantly. **Official Response from RJ McLaughlin:** > Thank you, Ralph, for your detailed review. We are thrilled to see all of the feedback you provided regarding our spam compliance policies, feature updates & removals, and improvement suggestions. We'll pass this along to our development team for feedback that will be considered in future update releases. Thank you for being a dedicated customer, we appreciate the opportunity to get even better at supporting your marketing needs. ### 34. Great for Newsletters, but Mobile Formatting Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica S. **Reviewed Date:** October 31, 2025 **What do you like best about Constant Contact?** I appreciate how Constant Contact has improved some of the picture formatting, allowing me to resize images more evenly across the board, which has been quite helpful. The email capabilities of Constant Contact are particularly useful to me, facilitating the management and distribution of our internal company newsletter effectively. Furthermore, I value the form and template setup I currently have, as it allows me to frequently use them without the hassle of setting up a new base newsletter template each time. **What do you dislike about Constant Contact?** I find the formatting process in Constant Contact challenging, particularly when trying to maintain consistency between mobile and desktop views. This discrepancy often results in documents not looking as intended on different platforms. The lack of seamless formatting across devices makes it difficult to ensure a professional appearance, which is frustrating when aiming for clear, coherent layouts in newsletters. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me with picture formatting, allowing me to resize images evenly, which has been helpful for creating my internal company newsletters. **Official Response from RJ McLaughlin:** > Hello Jessica, thank you for your review! I'm glad to hear that you're getting great use of the platform, but we apologize for any difficulties you've encountered while building emails on mobile and desktop. We've heard similar feedback from other customers and are continuously working to improve our editor, including the user interface for formatting. We hope to bring significant improvements to that experience in future Constant Contact updates. ### 35. Fast, Targeted Member Communication Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** It allows our association to speak directly with our membership quickly. We can also speak to certain groups specifically. **What do you dislike about Constant Contact?** Email deliverability rates can be a bit frustrating. We also send out campaigns about our partners and sometimes its difficult to confirm artwork size/layout for the best looking email. **What problems is Constant Contact solving and how is that benefiting you?** being able to speak directly to membership and stakeholders is a very important part of our company. **Official Response from RJ McLaughlin:** > Thank you for your positive review and helpful feedback! ### 36. Great Campaign Features, But Clunky Interface and Limited Flexibility **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** The ability to create lists of various contacts. The ability to send messages/campaigns immediately or scheduled in the future. The ability to have messages re-sent to non-openers. **What do you dislike about Constant Contact?** It is very clunky and difficult to build a message / campaign. The interface is not intuitive. It has limited offerings. Also, I do not like that it's very difficult to get someone who asked to be taken off our email list and have them added back (for example, if they inadvertently withdrew). Even with out best contacts that we ask directly, it's too difficult for them and too many steps. **What problems is Constant Contact solving and how is that benefiting you?** It allows me to send emails to hundreds or thousands of users at a time. I appreciate some of the analytics but I only use a few of them (e.g. open and click rates). Honestly, if it weren't for the ability to gather contact information and create lists, I would use a different platform. **Official Response from RJ McLaughlin:** > Hey there, thank you for your review! We're glad to hear you're enjoying our campaign features, but we're open to any improvements you recommend for our interface. Please send an email to social_support[at]constantcontact[dot]com with your account name, account email address, a reference to this review, and any additional recommendations you have to improve the user experience. We look forward to hearing from you! ### 37. Challenging API Integration, Great for Mass Emails **Rating:** 3.0/5.0 stars **Reviewed by:** Johns Hopkins H. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I appreciate how Constant Contact serves its purpose well in organizing and sending mass emails efficiently on a weekly basis, which is crucial for my role. It allows me to include essential elements like pictures and links seamlessly. Despite some challenges, I figured out how to make it work and continue using it due to its capability to handle the big picture needs of my email campaigns. The platform provides useful features that I like such as the ability to schedule emails and track important metrics like bounce rates, which are vital for assessing the performance and reach of my communication efforts. Its functionality aligns well with my requirements and continues to be a reliable tool for managing my email distribution effectively. **What do you dislike about Constant Contact?** I find configuring the APIs on Constant Contact very difficult, requiring a lot of customer service interaction. Other APIs I've worked with offer the same level of security but are easier to configure. This complexity seems unnecessary and feels a bit like 'security theater.' Additionally, the need to regenerate a new API every 180 days adds to the inconvenience, making it challenging for developers to work efficiently. I believe there’s significant room for improvement in making the platform more developer-friendly. If I were to recommend Constant Contact, I'd have to weigh it against competitors by comparing their API processes, as the current complexity is a deterrent. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact organizes and sends mass emails efficiently, integrating multimedia elements like images and links. However, API setup is challenging for developers, requiring extensive support. **Official Response from RJ McLaughlin:** > Thank you for your review and your constructive feedback regarding our API! If you'd like to provide further feedback for our dev team, please send that via email to social_support[at]constantcontact[dot]com with your account name, account email address, and a reference to this review so that we can continue to improve our systems. ### 38. Efficient Mass Email Solution with Room for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** KC B. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I have been using Constant Contact for several years and find the mass email capability extremely effective for reaching my client base. The platform enables me to send notifications of upcoming client events effortlessly to our entire current and past client list. I appreciate that the setup was relatively quick, thanks in part to the ample instructions provided, which helped overcome the initial learning curve. One of the standout benefits for me is the immediate response we receive from our target audience, allowing clients to register for events. This feature enables us to plan more accurately for the number of attendees. The ability to facilitate mass delivery of messages and streamline event registration is invaluable to our business operations, matching our needs perfectly, which is why we plan to continue our subscription. **What do you dislike about Constant Contact?** I would like the ability to customize the registration page with more graphics, backgrounds, etc. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to easily send notifications of upcoming client events, enabling immediate responses and accurate attendee planning. **Official Response from RJ McLaughlin:** > Thank you, KC, for your detailed positive review. We truly appreciate your feedback! ### 39. Affordable and Effective for Marketing, Needs Template Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Rich M. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I appreciate Constant Contact for its affordability, which is a significant advantage for my needs. It allows me to send out a substantial amount of content without worrying about excessive costs. I enjoy the support I received during the initial setup, which, although not entirely straightforward, was manageable because I had access to people who could help me directly with any questions I had, ensuring the process worked out well. I utilize the email setup feature extensively, and also its capabilities for handling Facebook and Instagram ads, which aligns perfectly with my requirements for online marketing and engagement. Overall, Constant Contact proves valuable for maintaining connections with contractors and past customers effectively. **What do you dislike about Constant Contact?** I am finding the process of creating posts and getting them ready to send out time-consuming. It requires a significant investment of time and, ideally, a dedicated person to handle, which I currently do not have. Moreover, I would appreciate if there were easier ways to set up templates, allowing me to deploy them more quickly. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to maintain communication with contractors and past customers. It's cost-effective and enables me to send extensive content easily, though creating and scheduling posts requires time and effort. **Official Response from RJ McLaughlin:** > Thank you, Rich, for your detailed review and for your constructive feedback on how we can improve our template offering. ### 40. Reliable Tool with Room for Cost Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Mitchell C. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I have been using Constant Contact for about fifteen years primarily for managing my email subscriber list to announce shows and events. Despite an initial learning curve, I found that I could create and integrate my own graphics seamlessly, which added a personal touch to my communications. I appreciate how the AI feature of Constant Contact assists me with email subject lines and pre-headers, contributing to more effective email strategies. The platform also offers A/B testing, which aids in refining my approach by understanding what works better for my audience. Additionally, the ability to resend emails to non-openers boosts my engagement rates significantly. Integrating images into my email campaigns is another feature I find highly useful, as it enriches the visual appeal of my content, making it more engaging to subscribers. **What do you dislike about Constant Contact?** I find the cost of Constant Contact to be too high. This is something I would like to see changed as the price significantly impacts my decision to continue using the service. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact's AI and A/B testing to enhance email subject lines, improve engagement, and increase open rates. The ability to resend to non-openers is also beneficial. **Official Response from RJ McLaughlin:** > Thanks for your kind review, Mitchell! We appreciate your feedback on cost improvements and we'll take that into consideration as we continue to evolve our plans and pricing to make Constant Contact a tremendous value moving forward. ### 41. Essential Tool for Church Email Marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Donna R. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I have been using Constant Contact for almost ten years, primarily for sending our church's monthly and weekly emails, and I appreciate its ability to make communication with our members much easier. The setup process was somewhat easy and convenient, which is a plus. Over time, I found that Constant Contact has positively benefited our church community by facilitating communication regarding weekly and monthly events, making sure that all necessary information is easily accessible to our members. I also find it helpful for adding links, as it simplifies navigation for our users. Another feature I like is the scheduling capabilities, which allow me to plan ahead. Although I don't utilize other software alongside Constant Contact at the moment, it has been effective in fulfilling our email marketing needs. The flexibility it offers, such as potentially lowering our bill based on email frequency, is another aspect I appreciate. **What do you dislike about Constant Contact?** I find it challenging to input subscribers into Constant Contact, as it takes a long time if they aren't in a specific format. Additionally, there is an issue with duplicate contacts remaining on our list, which complicates our email management efforts. Although the initial setup was mostly easy, I still struggle with learning how to add certain features. Understanding the full capabilities of the website and how to use everything to its advantage has been difficult. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to facilitate communication with our church members, streamlining the process of sharing weekly and monthly events and adding links for easy access. It has simplified reaching out to our community, keeping them informed on a need-to-know basis. **Official Response from RJ McLaughlin:** > Thank you for your detailed review, Donna. We're thrilled to hear that Constant Contact has allowed your church to communicate effectively, especially from a 10-year user! Over those 10 years we have continued to add features in an effort to make your communications even stronger, so it's understanding if you may feel overwhelmed at times trying to learn everything Constant Contact has to offer. That's why we created our Help Center, where you can access our Knowledge Base articles, ask-a-trainer chat, free webinars, and more! Plus, our support team is always only a phone call away if you're ever trying to figure out how to do something in Constant Contact. https://community.constantcontact.com/help-center ### 42. Professional Email Made Easy, with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Guy B. | Freelance Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** For a smallish, non-profit organization, Constant Contact makes it easy to come across professionally with an easy-to-use email service. We particularly enjoy the various templates they give us to create our emails. But almost as important is the way we can see how our email list responds - for instance, who views our emails, on what devices (desktop or mobile), and who has unsubscribed and why. We utilize their "lists" features as well which allows us to know our members, our visitors, event participants, and who just wanted to see what we were all about. It's been excellent to target potential members based on what list they're in. **What do you dislike about Constant Contact?** It's a little more "complicated" than it first was as features are added. However, their support team is amazingly helpful to resolve questions! **What problems is Constant Contact solving and how is that benefiting you?** They allow us to better manage our contact lists - which is helpful to grow our event attendance and membership! **Official Response from RJ McLaughlin:** > Thanks for being a customer, Guy! We really appreciate your kind review, thanks for taking the time to give us some feedback. ### 43. Easy, Professional Email Marketing with Room for More Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** What I like best about Constant Contact is how easy it is to create professional-looking emails, even without design experience. The drag-and-drop editor is intuitive, and the templates make it simple to customize campaigns that match my brand. I also appreciate how organized the contact management system is — it’s easy to segment lists, track engagement, and see which emails are performing best. The real-time analytics are a huge plus because they help me understand what’s working and make improvements quickly. Overall, Constant Contact saves me time and helps me stay consistent with my marketing efforts. **What do you dislike about Constant Contact?** While Constant Contact is a great tool overall, there are a few areas that could be improved. The pricing can feel a bit high, especially for smaller businesses or when your contact list starts to grow. Some of the templates and design features, while easy to use, could be more flexible or modern. The automation tools are helpful but not as advanced or customizable as some other email platforms. Occasionally, the reporting dashboard takes a little time to load or doesn’t offer as much detail as I’d like. Despite these drawbacks, it still gets the job done well for most marketing needs. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me solve the challenge of staying connected and consistent with my audience. Before using it, managing email lists, designing campaigns, and tracking results took a lot of time and effort. Now, everything is in one place — from creating emails and scheduling them in advance to tracking open and click rates. It also helps me reach the right people with list segmentation and automated follow-ups, which saves time and increases engagement. Overall, it makes my marketing more organized, professional, and effective without needing a full marketing team. **Official Response from RJ McLaughlin:** > We appreciate you and your constructive feedback, Lauren! Thanks for taking the time to leave such a thorough review for us. ### 44. Seamless Email Marketing with Impressive Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I have been using Constant Contact for about six months and find it incredibly effective for mass email campaigns, particularly being able to send over 30,000 emails at once. I love the ability to track the emails to see if they are being opened, returned, or sent to spam, as this is extremely useful for ensuring our communications are reaching their destination. The setup process for Constant Contact was impressively straightforward, allowing me to import my contacts via a CSV file and start emailing right away without any hassle. It offers seamless email creation and allows me to produce excellent marketing materials, which I greatly appreciate. I occasionally use Canva to enhance my photos, but the integration with Constant Contact makes it easy to utilize those edits in my email marketing efforts. With all these capabilities, I am highly likely to recommend Constant Contact to others, as my experience has been consistently positive. **What do you dislike about Constant Contact?** I find the photo editing capabilities in Constant Contact lacking. I wish it included features similar to Canva that would allow for better editing of photos within the platform. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me send over 30,000 emails at once, track openings and link clicks, and create seamless emails and great marketing materials efficiently. **Official Response from RJ McLaughlin:** > Thank you for your positive review, Chris! ### 45. Effortless Communication with Great Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Adam G. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I love how Constant Contact makes it easy to set up, plug in pictures, and upload contacts effortlessly. The platform simplifies my workflow by keeping agents' contact information in one place, enabling me to reach out to them via email and text through the same platform without any hassle. Its user-friendly interface ensures I can stay in contact with hundreds, if not thousands, of agents with just a few clicks, streamlining my work and enhancing efficiency. The campaign builder, templates, AI-generated scripts, and SMS feature are particularly useful, providing comprehensive tools that enhance communication efforts. Additionally, the affordability and simplicity of use are standout qualities that make Constant Contact an attractive choice for my business needs. **What do you dislike about Constant Contact?** I dislike that Constant Contact does not integrate with BombBomb or allow for video hosting within emails directly. This limitation means that clients or customers have to be redirected to a separate web browser to play videos, which disrupts the viewing experience and could potentially hinder engagement. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to centralize agent contacts and communicate through email and text on one platform, simplifying my work. It allows me to stay in touch with thousands of agents efficiently with just a few clicks. **Official Response from RJ McLaughlin:** > Thank you for your glowing review, Adam! We always appreciate constructive feedback, and I'll pass along your recommendations to our development team. Embedded video is one of our top product improvement requests, so our team is aware of that popular suggestion and is working towards a solution that will bring that into our product. ### 46. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** It helps us with our emails and contact lists **What do you dislike about Constant Contact?** I don't know if you already have auto-detection of duplicate email addresses in a contact list. It would greatly help if you do **What problems is Constant Contact solving and how is that benefiting you?** Creating newsletters. Getting contacts through forms and buttons **Official Response from RJ McLaughlin:** > Thank you for your 5-star review and valuable feedback! ### 47. Steep Learning Curve and Overpriced for Its Complexity **Rating:** 3.0/5.0 stars **Reviewed by:** Steven E. | Publisher / Editor in Chief, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** I find the reporting functions useful, especially the open rates and click rates, which are crucial for assessing the effectiveness of email marketing campaigns. **What do you dislike about Constant Contact?** I found Constant Contact very difficult to set up. The process of moving around the boxes and formatting the HTML was extremely slow and challenging, which contributed to a steep learning curve. Additionally, the dashboard has become overly complicated, providing too many options which are not intuitive and clutter my workspace. I dislike that there's no easy way to turn off unnecessary options, making the interface less user-friendly. Furthermore, the software seems to be getting more complex rather than simpler, which is frustrating. I also find it too expensive for what it offers, especially since I do all the work inputting everything myself. The image library is also difficult to use, and the software is not speedy enough, making it unsuitable for an average user. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for its reporting functions like open rates and click rates, but it complicates tasks with a non-intuitive, cluttered dashboard and is too expensive for its value. ### 48. Great for documents and customer communication platform **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle G. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** The most useful platform for blasting emails, coupons, and or communications to a particular list that you want to focus on **What do you dislike about Constant Contact?** What I dislike about constant contact is sometimes finding particular platforms or previous customers **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact has improved the way I communicate with customers. It helps me stay in touch more consistently and makes my customer communication feel more organized and manageable. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Michelle! ### 49. Makes It Easy to Maintain a Consistent Brand Voice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** It makes it easy for me to establish a consistent brand voice, and for my employees to access my content easily and follow my set format. **What do you dislike about Constant Contact?** I wish the mobile management was better - it's usually easier for me to use the desktop version in my mobile browser than the app. **What problems is Constant Contact solving and how is that benefiting you?** Weekly emails and client retention. Building repeat sales through customer engagement. **Official Response from RJ McLaughlin:** > Thank you for leaving a review! We love that our platform helps your team maintain a consistent brand voice and we hear you on your feedback about the mobile app. Our team is working on improvements to our mobile app, so keep an eye out for future updates to ensure you can take advantage of any added functionality. ### 50. Credibility Boost with Simple Engagement Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Joana V. | Customer support, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Constant Contact?** I use Constant Contact to manage and send email campaigns to clients and prospects. What I like most is how the engagement data is displayed in a simple way, removing the guesswork. It has helped shift my marketing approach from reactive to intentional. I also appreciate being able to send branded and consistent communication, which enhances credibility. **What do you dislike about Constant Contact?** Scaling up. The automated customizations are limited. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to manage and send email campaigns, establishing credibility with branded, consistent communication, and making my marketing intentional with simple engagement data. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Joana! We're glad to hear that our engagement insights and branded templates help make your marketing more intentional. As you scale, explore our Standard or Premium plans to unlock unlimited automations, custom segments, and conditional splits for deeper customization. If you've got additional feedback on how we can improve our automation tools, we'd love to hear it! ## Constant Contact Discussions - [What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) - 1 comment, 2 upvotes - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [What is your favorite feature of Constant Contact?](https://www.g2.com/discussions/what-is-your-favorite-feature-of-constant-contact) - 1 comment, 1 upvote - [How do users resubscribe once they've unsubscribed?](https://www.g2.com/discussions/how-do-users-resubscribe-once-they-ve-unsubscribed) - 1 comment, 1 upvote - [How can I integrate Monday.com with Constant Contact?](https://www.g2.com/discussions/50896-how-can-i-integrate-monday-com-with-constant-contact) - 1 comment, 1 upvote - [View Constant Contact pricing details and edition comparison](https://www.g2.com/products/constant-contact/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+12%3A59%3A24+-0500&secure%5Bsession_id%5D=7d66f937-4d23-4ab1-8007-a6fc2a521f55&secure%5Btoken%5D=5e90a0a10b5a9c96c806425a6fe1acf9595016f4b448d6c8063ffcff42aab244&format=llm_user) ## Constant Contact Integrations - [ACS Technologies](https://www.g2.com/products/acs-technologies/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews) - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews) - [AdvisorEngine CRM](https://www.g2.com/products/advisorengine-crm/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - [Bluehost](https://www.g2.com/products/bluehost/reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 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[SO Connect Platform](https://www.g2.com/products/so-connect-platform/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Wix Studio](https://www.g2.com/products/wix-studio/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [X (Twitter)](https://www.g2.com/products/x-twitter/reviews) - [Yahoo! Mail](https://www.g2.com/products/yahoo-mail/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Constant Contact Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Content Creation **Survey Management** - Survey Builder - Question Types - Survey Distribution **Social Management** - Social Analytics - Social Publishing - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Tracking** - Open Rate - Alerts **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Edit** - Pre-Made - Build - HTML **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Survey Customization** - Branding - Multimedia Support **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Reporting** - Campaign Performance - Blacklist and Whitelist **Content ** - Idea Recommendation - Content Generation - Form Generation **Logistics** - Analytics - Issues - Integrations - Shareable Link **Registration** - Event creation - User registration process - Mobile check-in **Survey Insights** - Reporting & Analytics - Data Exporting **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Generative AI** - AI Text Generation **AI Automation - SMS Marketing** - AI SMS **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top Constant Contact Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,474 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,231 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - 4.4/5.0 (5,200 reviews)