I always recommend a church utilize a fully integrated solution. I do realize this increases the "switching costs" for churches that end up wanting to make a change. But I would expect the church to have done a significant amount of work up-front (i.e., before making a change in the first place). A fully-integrated solution reduces overall workload, thereby reducing man hours. Realm, with Vanco online giving, and when paired with Realm Accounting does so beautifully. There is ZERO work to be done for online giving batches, other than checking them off during the bank reconciliation.
I would love to see additional dashboards built into the reporting system. Don't get me wrong. I really like the ones that are currently available. As a "finance guy" I would love to see an accounting dashboard that provides a number of customizable sections, such as:
Chart for cash account balances for the past 90 days, six months, year-to-date, etc.
Revenue-expense (with net income) for 90 days, six months, year-to-date, etc.
Pie chart that breaks down expense categories
ACS Technologies is a people company that sells software. Their heart is to serve the local church. You will get phenomenal support through the entire process, from the first inquiry, to implementation, to years of service down the road. I have honestly answered that I have only used Realm for 1-3 years. It's actually been 2.5 years with Realm, but I have been a customer of ACS Technologies for 18 years. I use their People and Financial Suites in a denominational office and Realm for my church. You will have a very difficult time finding better people to work with.
Realm has provided a great tool for communicating with our people, whether that be the entire church or a specific small group. We have used it numerous times for event registration, which allows people inside and outside the church to register and pay online (if applicable). We also track numerous individuals through the steps of various pathways. This helps us stay on top first- and second-time guests. Even more, it helps us keep track of folks that might have begun fading into the background.