Constant Contact Pricing Overview

Free Trial

Lite

Starting at $12.00

Per Month

Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.

Standard

Starting at $35.00

Per Month

Deliver the perfect message with the help of segmentation tools, automation and AI. Get everything in Lite PLUS:

Premium

Starting at $80.00

Per Month

Expand your reach and sell more with ads, retargeting, SEO, custom segmentation, more advanced automations, and dynamic emails linked directly to your online store. Get everything in Standard PLUS:

• No risk. No credit card required. Get full access to all our email marketing tools, as well as live expert help and online resources.
• At Constant Contact, we don't believe in tying you to a long-term contract. You can cancel at any time, without fear of hidden fees or penalties.
• Prepay six or 12 months and save up to 15%. Nonprofit organizations can prepay and save up to 30%. Plus, check out our special plans for franchises and associations.
• We're confident you'll like Constant Contact. But if you don't, and you decide to close your account within 30 days of signing up, we'll refund 100% of your payment.
• SMS is only available in the US for Standard and Premium plans. SMS can be added in your account after purchase. Plans start at $10/month for up to 500 messages.

Constant Contact has 3 pricing editions, from $12 to $80. A free trial of Constant Contact is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Constant Contact is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Constant Contact must be conducted with the seller.

See full details at https://www.constantcontact.com/pricing

Pricing information was last updated on October 10, 2024

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Constant Contact Pricing Reviews

(2)

Julie Z.

Wellness Coordinator

Higher Education

Mid-Market (51-1000 emp.)

1/23/2017

"Review of Constant Contact"

5/5

What do you like best about Constant Contact?

What I like best about Constant Contact is I have the ability to choose from a variety of affordable plans. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

What I dislike about Constant Contact is it can sometimes be glitchy and slow to load Review collected by and hosted on G2.com.

Carmen H.

Principal

Small-Business (50 or fewer emp.)

12/7/2025

"Billed us through an ICU crisis & ignored refund requests"

0/5

What do you like best about Constant Contact?

I’ve used Constant Contact on and off over the years. The basic email builder and list management are fairly straightforward for a non-technical user, and it’s easy enough to import contacts and send simple newsletters. Whatever positives exist in the product, though, have been completely overshadowed by how the company handled us during a medical crisis. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

When my husband (the account holder) had a major medical emergency in early May and spent over a month in the ICU, Constant Contact’s handling of our account was appalling. Once I was able to get to his subscriptions, I contacted Billing, provided documentation of his hospitalization, and requested a refund for charges incurred while he was incapacitated and unable to manage online services. We were told in May that the request was “under review.”

Since then, we’ve followed up repeatedly — on September 8, September 24, October 7, October 27, and December 6. As of today, we still have no clear decision and no refund. The clear message is that they will keep charging a card even when a customer is in intensive care and cannot reasonably cancel. The lack of empathy, transparency, and follow-through from Billing and Support has completely destroyed any trust I had in this vendor. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

We used Constant Contact for basic email marketing, sending newsletters and updates to clients and prospects and managing contact lists. It handled those tasks adequately, but any benefit we got from the product has been completely overshadowed by how the company treated us when my husband was hospitalized in ICU, unable to pause or cancel his subscriptions, and we asked for a reasonable refund, sharing hospital documentation. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

edit

Hello Carmen, thank you for taking the time to leave a review. We understand your frustrations and would appreciate the opportunity to further assist.

Although you shared more information with us, we were unable to locate an account with the provided email or phone number. Would there be another email address or phone number that was used when signing up for your Constant Contact account?

Please send an email to social_support[at]constantcontact[dot]com with your Constant Contact username, account email address, and a reference to this review so that our team can help you out.