Andar360 Reviews & Product Details

Andar/360 is a robust and powerful CRM that helps nonprofits do what they do best. Manage donor relationships, process online donations and pledges, run campaigns, and keep an eye on insightful business analytics...in one, central place. Capture and centralize every constituent touch-point to make decision-relevant data accessible for your entire team. Gain a holistic view of all constituent interactions to nurture and enhance existing relationships and foster new network connections. Break down the silos of disjointed workflows and improve data sharing with an integrated CRM database. Andar/360 serves as the central source of truth for every department. Capture every touch point to gain a unified view of your constituent relationships. Set accessibility permissions per individual to ensure data privacy. Identify actionable data easily and feel confident that everyone on your team is taking the right actions. Built by nonprofit leaders and software experts, Andar/360 is the data powerhouse for over 400 nonprofit organizations over the last 35+ years. Andar/360 is ever-evolving with new features and modernized upgrades. Store your data in our cloud hosting environment or in-house on your server – the choice is yours.

Seller

Andar Software

Discussions

Andar360 Community

Languages Supported

English

Overview by

Hilary German

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User Insights

Average based on 23 real user reviews.

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Andy G.

CEO

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/8/2025

"Antiquated and hard to use"

0/5

What do you like best about Andar360?

It appears in the past this could have been a solid database software, but it has not been updated or made easy to use. Review collected by and hosted on G2.com.

What do you dislike about Andar360?

Having used a lot of Nonprofit donor/gift Management Software, I have never seen one that is less intuitive, complicated, and clunky all at once. I feel like it could have been good back in the early 00's but it has not changed since. We have tried training and insights but have found our system to be unusable. We will be switching, but have been told we can only get bulk data and no exports to excel. I would avoid. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/14/2023

"Comprehensive database with adaptable features"

4.5/5

What do you like best about Andar360?

Because Andar360 allows us to input data into refined classes, we're able to run very detailed reports that include the information we need and disclude items that aren't relevant. Review collected by and hosted on G2.com.

What do you dislike about Andar360?

There can be areas that are a bit difficult to navigate and unforgiving if the processes are out of order. Review collected by and hosted on G2.com.

Carolyn W.

Leader of eCampaigns

Small-Business (50 or fewer emp.)

Originally submitted 12/14/2020

"Andar360 is a fantastic tool!"

4.5/5

What do you like best about Andar360?

The Andar360 support is one of my favorite elements to the system. In addition to their fast response time, they have an excellent Glossary that is well linked with all the instructions and scenarios you need to determine the steps for your project. Review collected by and hosted on G2.com.

What do you dislike about Andar360?

The interface can seem a little outdated, but there are different options for how to display the information that can help. Review collected by and hosted on G2.com.

Recommendations to others considering Andar360:

The customer service team at Andar360 cannot be beat. They are incredibly responsive, knowledgeable and professional. They have always been helpful and eager to help solve any issues. Review collected by and hosted on G2.com.

What problems is Andar360 solving and how is that benefiting you?

We are getting online donation sites ready in minutes with the Andar360 ePledge modules. We have been able to add new businesses to our accounts quickly and securely. I also enjoy their events management module and the special events additions they made this year. Review collected by and hosted on G2.com.

Stephanie B.

Mid-Market (51-1000 emp.)

Originally submitted 12/4/2020

"Andar360 is an all around winner!"

5/5

What do you like best about Andar360?

The thing I like best about Andar360 is how comprehensive it is. We don't need to have a different piece of software or a different service for each department. Andar360 has tools for digital and traditional giving, revenue processing, volunteering, events, texting, digital RFP submission and evaluation, Marketing, KPIs, Data Analysis, extensive reporting and more. Review collected by and hosted on G2.com.

What do you dislike about Andar360?

The main downside of Andar360 is because the developers are more focused on function (as they should be) it can look a bit dated when compared to other CRMs. I personally am far more concerned with how software functions than it looking slick, so it isn't a problem I have, but one I have heard from new employees. Review collected by and hosted on G2.com.

What problems is Andar360 solving and how is that benefiting you?

Having one main system of record, and having that system work for so many departments is far more efficient than having data spread out over so many systems. By having everything in one system, we get the 360 degree view of our individuals and organizations. We can see their giving history, volunteering, event attendance, affiliations, and connections, all on their account. This allows us to spend less time compiling data since it is all in one spot. Review collected by and hosted on G2.com.

Mark B.

Portfolio Lead, Productivity & Campaigns

Mid-Market (51-1000 emp.)

Originally submitted 11/30/2021

"CRM Tailored to Charitable Organizations with Many Focus Areas"

3/5

What do you like best about Andar360?

Andar360 is developed for comprehensive charitable organizations which have large donor bases and the need for extensive reporting capabilities. It offers customized reports (DMOs) to be created with complex customization features including SQL level-coding. Also, it has extensive logging that allows for regular security audits and accountability concerns. It also has the ability to send emails not only internally but also to external stakeholders. This reduces the need to have multiple applications (e.g. a CRM, an email application, etc.) to address donor inquiries and action requests. Review collected by and hosted on G2.com.

What do you dislike about Andar360?

It is an application-based tool so it is not cloud-friendly which means it is prone to downtimes/connectivity issues if its server is interrupted (hardware failure/power outage). It also has a steep learning curve for new users, especially those used to simpler interfaces such as Salesforce. One of the challenges experienced with this application is regarding accessibility, many staff members are uncomfortable accessing the tool without extensive training and even with, they are reluctant to use it because of its complex interface and causes more pressure on reporting staff. Review collected by and hosted on G2.com.

What problems is Andar360 solving and how is that benefiting you?

Creating complex reports with customer information is possible and easily extracted to a PDF or CSV file for further analysis. One benefit that is realized is the ability to produce regular reports and have them sent automatically to certain recipients internally. It is also easy to import spreadsheets from a variety of other platforms and allow all of the data to reside in Andar 360 with relative ease, almost every field is importable in the tool which allows complex organizations the ability to report not only at the granular level for customers but also at the application level. Review collected by and hosted on G2.com.

Sarah S.

Resource Development Associate

Small-Business (50 or fewer emp.)

2/3/2022

"Andar360"

5/5

What do you like best about Andar360?

With Andar360, I can parse out the exact data I want from an enormous amount of information using a data mining operation. Instead of taking forever to find a needle in a haystack, I am holding a powerful magnet over the pile of hay to find the needle with ease! Review collected by and hosted on G2.com.

What do you dislike about Andar360?

Andar360 is not a tool that can immediately be utilized without taking the time to learn how and to set it up to best suit your needs. If you need something quick and easy, this isn't for you. But if you want a super customizable CRM, you will appreciate Andar. Review collected by and hosted on G2.com.

Samantha M.

Assistant Director of Marketing

Small-Business (50 or fewer emp.)

Originally submitted 2/8/2022

"Great product overall"

4/5

What do you like best about Andar360?

Andar360 is always looking for customer-focused product improvements. They provide training for users and support is available if necessary. Review collected by and hosted on G2.com.

What do you dislike about Andar360?

There isn't really anything that I dislike about the product. Once you get the hang of the software, it's pretty easy to use. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/8/2022

"Andar360 is a great software!"

5/5

What do you like best about Andar360?

You can always learn more about Andar through the Support Centre. Even someone who doesn't have a degree in computer science can quickly learn the CRM software to assist the organization of volunteers/donors. Review collected by and hosted on G2.com.

What do you dislike about Andar360?

The solutions for certain issues are not always straightforward. I would love to see the support centre connected to the Andar360 software so that you don't have to go to a new browser to find the solution. Review collected by and hosted on G2.com.