# AVADA Reviews **Vendor:** AVADA Commerce **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 246 ## About AVADA Avada Commerce is a comprehensive e-commerce solution provider specializing in developing powerful applications and tools designed to enhance online business performance. Established in 2014, Avada Commerce has been dedicated to assisting over 300,000 merchants across more than 150 countries in optimizing their e-commerce operations. Their suite of applications focuses on key areas such as customer acquisition, conversion optimization, operational efficiency, and customer retention, all aimed at driving sustainable growth and maximizing return on investment (ROI). Key Features and Functionality: - Acquisition & Awareness: Enhances search discoverability and site experience to attract high-intent traffic, thereby lowering customer acquisition costs (CAC). - Engagement & Conversion: Increases add-to-cart and checkout rates through on-site proof, real-time assistance, and smart offers that boost average order value (AOV) and expedite purchases. - Post-Purchase & Retention: Fosters customer loyalty with personalized follow-ups, subscriptions, and rewards that encourage repeat purchases and referrals, thereby increasing customer lifetime value (LTV). - Operations: Automates routine tasks, prevents order errors, and manages limits and invoicing to enhance operational efficiency and reduce manual workload. Primary Value and Solutions Provided: Avada Commerce delivers a unified suite of applications that address every stage of the buyer's journey, from initial acquisition to post-purchase retention. By integrating tools that optimize traffic acquisition, conversion rates, operational processes, and customer loyalty, Avada Commerce empowers online businesses to achieve consistent and scalable growth. Their solutions are designed to streamline e-commerce operations, reduce manual tasks, and enhance the overall customer experience, ultimately leading to increased revenue and business success. ## AVADA Pros & Cons **What users like:** - Users commend the **excellent customer support** of AVADA, highlighting quick responses and helpful assistance from agents. (110 reviews) - Users appreciate the **ease of use** of AVADA, highlighting its friendly interface and supportive customer service. (50 reviews) - Users value the **responsive customer support** of AVADA, noting quick and helpful assistance as a significant advantage. (20 reviews) - Users value the **extensive customizability** of AVADA, enabling tailored workflows and enhancing their overall experience. (11 reviews) - Users love the **easy setup** process of AVADA, aided by a supportive team that ensures quick installation. (10 reviews) - Users value the **user-friendly interface** of AVADA, enhancing their overall experience effortlessly. (9 reviews) - Users enjoy the **variety of templates** offered by AVADA, making WordPress blog editing simple and enjoyable. (6 reviews) - Customization Options (4 reviews) - Easy Implementation (4 reviews) - Intuitive (4 reviews) **What users dislike:** - Users find the **learning curve steep** , struggling with navigation and documentation as beginners in SEO. (8 reviews) - Users are disappointed with the **missing features** , wishing for more customization and better options in the free version. (6 reviews) - Users desire more **customization options** in Avada, as current features limit creative possibilities and flexibility. (5 reviews) - Users report **poor customer support** , finding it hard to follow, despite quick access to help when needed. (5 reviews) - Users find the **limited variety of templates** confusing and wish for more options in AVADA. (3 reviews) - Not Intuitive (3 reviews) - Expensive (2 reviews) - Template Issues (2 reviews) - Difficulty (1 reviews) - Error Issues (1 reviews) ## AVADA Reviews ### 1. Well-Integrated, Reliable Suite That Saves Time with Invoicing and SEO **Rating:** 4.0/5.0 stars **Reviewed by:** Alex K. | Co-Founder and Chief Technology Officer (CTO), Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about AVADA?** From a technical standpoint, what I appreciate most about Avada is how well the individual tools within the suite communicate with each other. Often, when you’re managing multiple e-commerce apps for acquisition or retention, you run into script conflicts or bloated site code that drags down performance. Avada seems to have handled the integration side of things better than most. The automated invoicing and SEO tools actually save our team quite a bit of manual overhead, and the UI is intuitive enough that our non-technical staff can manage daily operations without constantly pinging the engineering team for help. It’s a reliable set of tools that doesn't feel like it’s held together by duct tape. **What do you dislike about AVADA?** The sheer volume of features can be a double-edged sword. If you’re just looking for one specific small fix, the interface might feel a bit crowded with other upsells or tools you don't necessarily need yet. **What problems is AVADA solving and how is that benefiting you?** We were struggling with fragmented data and high manual workloads across different stages of the customer journey. Avada consolidated our efforts in customer retention and operational automation into one place. For us at Fulcrum, it’s all about efficiency and building scalable systems. Avada helps by automating the routine stuff like follow-ups and error prevention in orders. This allows our core team to focus on high-level strategy and product development rather than getting bogged down in the minutiae of e-commerce maintenance. It essentially serves as a force multiplier for our growth efforts without needing to hire additional headcount just to manage the store apps. ### 2. Easy Avada Install on Shopify with Exceptionally Fast, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Carla C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about AVADA?** I am setting up a store on Shopify and I found Avada very easy to install. Their customer service is fast and efficient and any questions I have asked on chat have been answered swiftly and efficiently and the people I have dealt with have been so nice and helpful. For a beginner with little tech capabilities, it is wonderfully reassuring to know there is this backup. Could probably have found many of the answers myself but it would have taken me a long time - and Avada never complained about me asking obvious questions. Definitely one of the best customer services I have come across. **What do you dislike about AVADA?** Have not found any downsides yet - I only installed it about 10 days ago. So far no complaints **What problems is AVADA solving and how is that benefiting you?** Getting reviews on my shopify store and website. ### 3. Joy Subscription: A great Shopify Subscription Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about AVADA?** The Joy Subscription support and development team did an excellent job helping us resolve an issue with static product descriptions that had caused our products to be flagged in Google Merchant Center. They quickly identified the problem, corrected the product description feed, and our products were approved shortly after. A big thank you to Avery and the rest of the team who stepped in to help. Their responsiveness and technical expertise made the process smooth and efficient. We’ve had great success using the Joy Subscription app. From initial setup to more advanced customization, their support team has always been there to guide us. Highly recommended for anyone looking for a reliable Shopify subscription solution backed by excellent support. **What do you dislike about AVADA?** Have not found anything to complain about. **What problems is AVADA solving and how is that benefiting you?** Subscription setup and management on Shopify. ### 4. Excellent Product, Unmatched Customer & Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brian A. | Tech Support, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2026 **What do you like best about AVADA?** The product itself is excellent and has been a great fit for our store, but what truly sets this company apart is the support. Every interaction with the customer support team has been outstanding, and most recently Iris was absolutely fantastic. The tech support team is equally impressive. Their responsiveness is unmatched — issues are addressed quickly, thoughtfully, and effectively, no matter the time of day. It’s rare to find a team that is this consistently available and genuinely committed to solving problems. Highly recommended. **What do you dislike about AVADA?** One feature I’d love to see in the future is a more flexible, built-in way to format reviews and other modules beyond the default option. I was able to achieve what I wanted with some fairly complex CSS, but having multiple styling choices out of the box would be a great improvement. That said, the product is clearly evolving, and I’m confident these kinds of enhancements will come with time as it continues to grow. **What problems is AVADA solving and how is that benefiting you?** AVADA simplifies the entire process of collecting, managing, and displaying customer reviews in one place. Instead of juggling multiple tools or manual workflows, everything is centralized and easy to manage. That saves time, reduces friction, and helps us present clear, trustworthy feedback to shoppers, which directly supports conversions and overall store credibility. ### 5. Great experience this far. Looking forward to working with you. **Rating:** 5.0/5.0 stars **Reviewed by:** Natalya (Natasha) N. | Ecommerce Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about AVADA?** This app has exceptional support. We required several customizations and small adjustments to make it work with our very complex site, and the team was always there to help. Avery, in particular, has been incredibly patient and attentive to detail. Thank you! **What do you dislike about AVADA?** There is nothing I do not like about this app. **What problems is AVADA solving and how is that benefiting you?** We have linear feet limitations with carriers rates. Avada helps us limit products in the cart, and send a clear message to the customer on why and how to get a better quote once the limit is reached. ### 6. Intuitive Setup with Nearly Perfect, Lightning-Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian D. | Schauspieler, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about AVADA?** the app is intuitve and easy to setup. the support is always available in minutes and very helpful and competent. especially Avery is doing a great job! **What do you dislike about AVADA?** nothing - its a role model of a good app and a almost perfect customer support **What problems is AVADA solving and how is that benefiting you?** using it as a rating system in my shopify store. works perfectly ### 7. Flexible Limits and Reliable 24/7 Support **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Ecommerce Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about AVADA?** Their flexibility to allow new limits based on our deals and website conditions. Plus the 24/7 support network **What do you dislike about AVADA?** I wish the app was able to do this without me needing to reach out to support but still appreciate their help **What problems is AVADA solving and how is that benefiting you?** Allowing us to build an in-depth sale approach to align with our customer values and concerns ### 8. Amazing Support That Helps Customize the Plugin to Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Romane V. | Agency Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about AVADA?** The support is amazing. Kipuka was a huge help, especially when it came to customizing the plugin to fit our needs. **What do you dislike about AVADA?** Some changes require support, and customization is limited. Still, I’m hopeful the team is here to help make it happen! **What problems is AVADA solving and how is that benefiting you?** Translation of the subscription module in multiple languages ### 9. Effortless Setup and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Atul B. | Shopify Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about AVADA?** I appreciate how easy the setup process is, as well as the helpful support provided. Their guides are straightforward and make each step simple to follow, and I’ve noticed that all the documents are kept up to date. The customer support stands out, especially because it’s reassuring to interact with real people at a time when so many major companies are turning to AI for these services. **What do you dislike about AVADA?** Nothing much to be honest. I am new to the service but overall it feels great. **What problems is AVADA solving and how is that benefiting you?** Avada helps us in simplifying Cookie-consent banner setup. ### 10. Effortless Setup and Prompt Support for Air Product Reviews Shopify Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2026 **What do you like best about AVADA?** I really appreciate AVADA's very quick response and friendly staff (shout out to Olivia) who know the program well. The Air Product Reviews App for Shopify is easy to use and it does everything we want. Setting it up was easy, and support solved any questions I had about importing reviews quickly. **What do you dislike about AVADA?** Nothing, can't fault them. **What problems is AVADA solving and how is that benefiting you?** AVADA quickly solves questions about importing reviews with their easy-to-use Air Product Reviews App for Shopify. I appreciate their very quick response and friendly staff. ### 11. Amazing App with Extremely Helpful, Always-Available Support **Rating:** 5.0/5.0 stars **Reviewed by:** Val Bobo C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about AVADA?** Their customer support team is extremely helpful and always there to chat to fix issues whenever they come up. **What do you dislike about AVADA?** Nothing, their app has been amazing so far. **What problems is AVADA solving and how is that benefiting you?** It helps my business collect reviews automatically. ### 12. Friendly, Fast Support and an Easy-to-Use App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about AVADA?** Customer Support Agent Iris is very friendly and responds quickly. The app is also easy to use, which makes the overall experience smooth. **What do you dislike about AVADA?** Honestly, there’s nothing for us to dislike. **What problems is AVADA solving and how is that benefiting you?** It helps us stay compliant with WCAG standards. ### 13. Effortless to Use with Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about AVADA?** easy to use and implement, and support is very efficient. Avery specially was very helpful and super prompt, and even gave me a video guide on how to solve my issue! **What do you dislike about AVADA?** some things that we want may not work our way but still doable **What problems is AVADA solving and how is that benefiting you?** my subscription service ### 14. Excellent support and automation of invoices **Rating:** 5.0/5.0 stars **Reviewed by:** Vladislav S. **Reviewed Date:** December 21, 2025 **What do you like best about AVADA?** I thank the support service, they made a logo for me, helped set up automatic invoice sending to clients upon purchase, and also provided consultation on the application. All of this was done online without delays, which I really liked! Moreover, they immediately create several invoices and send them to clients, which is very convenient and practical. For accounting, you can immediately download all the invoices that were made. **What do you dislike about AVADA?** I registered today and didn't understand what to do at all. The setup was not bad, but it was kind of unclear to me. **What problems is AVADA solving and how is that benefiting you?** I use AVADA for automatically sending invoices to clients and creating multiple invoices simultaneously. I also like that the process occurs without delays, which is very convenient and practical. ### 15. Exceptional Support with Fast, Friendly Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about AVADA?** They provide a friendly and timely solution for every issue you encounter. **What do you dislike about AVADA?** I haven't found it so far, and I doubt there is any possibility of finding it. **What problems is AVADA solving and how is that benefiting you?** This platform offers all the essential features required for e-commerce. It covers everything a business might need to operate an online store effectively. ### 16. Fantastic Support and a Great App Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about AVADA?** Fantastic customer support, always ready to help make any customizations or changes **What do you dislike about AVADA?** No real dislikes, the app and support have been great **What problems is AVADA solving and how is that benefiting you?** Getting our privacy policy on the site ### 17. Really Helpful Staff and Step-by-Step Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Neha N. | developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about AVADA?** The staff is really helpful and provides step by step guidance. **What do you dislike about AVADA?** Proper documentation not found for each step. **What problems is AVADA solving and how is that benefiting you?** Helped adding survey ### 18. 24/7 Support and Custom Features That Freed Our Operators from Monthly Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Tomomi K. | Employee, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about AVADA?** They supported me 24/7, 365 days a year. And they customized and delivered the features we wanted. This freed our store operators from tedious tasks they had to perform every month. I am truly grateful. **What do you dislike about AVADA?** Nothing at all. Everything was perfect. Thank you. **What problems is AVADA solving and how is that benefiting you?** This feature enabled us to set monthly order amount limits for specific customers. We no longer need to create order amount limit rules each month. ### 19. Excellent Customer Service So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about AVADA?** So far, I like the customer service best as the product is still new to me. **What do you dislike about AVADA?** I do not have any dislikes about AVADA at this time. **What problems is AVADA solving and how is that benefiting you?** The product provided an easy way for me to obtain feedback. ### 20. Outstanding Customer Support and Truly Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Sri S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about AVADA?** Great customer support—Olivia from their team, in particular, helped us resolve our issues quickly. **What do you dislike about AVADA?** Nothing to dislike, they are giving a really good service so nothing to dislike **What problems is AVADA solving and how is that benefiting you?** They helped us to understand their software and tools better ### 21. Efficient service, responsive support **Rating:** 4.0/5.0 stars **Reviewed by:** Marie N. | Cheffe de projet digital, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about AVADA?** The customization of templates and the ability to add the invoice directly in the order or shipping confirmation email. The support is very responsive, especially Olivia who helped me recently. **What do you dislike about AVADA?** The inability to insert and change one's logo alone, without assistance. **What problems is AVADA solving and how is that benefiting you?** The support is responsive when asked a question, especially when it comes to changing the invoice logo. ### 22. Perfect app, top-notch support! **Rating:** 5.0/5.0 stars **Reviewed by:** Aline C. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about AVADA?** Perfect! Top app and top-notch support service!!!! **What do you dislike about AVADA?** Nothing is perfect! Everything is great and their service too. **What problems is AVADA solving and how is that benefiting you?** They help to use the application and to set it up when it doesn't work. ### 23. Easy to use, free of charge, great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** beagles 2. | Small business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about AVADA?** the fact that it's free and easy to use. that's incredible nowadays. **What do you dislike about AVADA?** so far, I can not complain. I haven't seen anything worth complaining about yet. **What problems is AVADA solving and how is that benefiting you?** I needed a quick solution for my product reviews on my shopify-built store and AVADA helped me with that. it is easy to implement and free. ### 24. Helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about AVADA?** The customer service (Olivia) is very helpful! I've needed help with some templates and they always respond fast. **What do you dislike about AVADA?** Nothing, everything works well with AVADA **What problems is AVADA solving and how is that benefiting you?** Helps with email marketing and invoices. ### 25. Very Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Drew K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about AVADA?** They have very helpful support. At this stage I'm still setting things up but anytime I have had questions or hit roadblocks they have been very responsive. **What do you dislike about AVADA?** I honestly haven't found anything to complain about yet **What problems is AVADA solving and how is that benefiting you?** App set up ### 26. Exceptional Support and Effortless Usability **Rating:** 5.0/5.0 stars **Reviewed by:** jimmy p. | partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about AVADA?** The platform is easy to use, and the customer service team was extremely helpful. They assisted us in enabling features we hadn't specifically requested but actually needed. Jade from Avada, in particular, was very supportive throughout the process. **What do you dislike about AVADA?** nothing really .. yet. all is well since 2024. **What problems is AVADA solving and how is that benefiting you?** Joy: Loyalty Program ### 27. Great **Rating:** 5.0/5.0 stars **Reviewed by:** fawad f. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about AVADA?** They provide 24/7 online customer service. Their team is professional, knowledgeable, and hardworking—especially Ms. Avery, who has been exceptionally helpful throughout this process. **What do you dislike about AVADA?** Nothing special I dislike about this app **What problems is AVADA solving and how is that benefiting you?** AVADA resolved my issue efficiently by giving me straightforward instructions on importing store reviews with Air Product Reviews. The support team was both prompt and very professional throughout the process. ### 28. Fast Task Completion and Easy to Understand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about AVADA?** Speed at completing task and understanding. **What do you dislike about AVADA?** Basic simple customization like color and text font changes should be available in app for user to edit without support. **What problems is AVADA solving and how is that benefiting you?** Constant edits to font and color changes in app to match branding. ### 29. Excellent experience with Joy Subscription **Rating:** 5.0/5.0 stars **Reviewed by:** Francesc-Xavier F. | Digital Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about AVADA?** Joy Subscription offers excellent service. It works very well, the technical support is fast and efficient, and Iris's attention stands out for her kindness and professionalism. Highly recommended. **What do you dislike about AVADA?** Truth be told, I have nothing to object. **What problems is AVADA solving and how is that benefiting you?** In my case, AVADA solves the management of monthly subscriptions for me, allowing me to apply personalized discounts for each customer and for each product independently. ### 30. Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about AVADA?** Customer support from Avada Cookie Consent team is top-notch. Big shoutout to Avery for helping me set up the consent banner and integration. Super friendly and attentive throughout. **What do you dislike about AVADA?** The provided coding instruction doesn't work for our Shopify theme. **What problems is AVADA solving and how is that benefiting you?** proper setup of the consent banner, Google consent mode integration ### 31. Effortless to Use with Outstanding Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul N. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about AVADA?** The platform is easy to use and offers excellent features. The customer support team is responsive and quick to assist. Today, Iris from support was especially helpful. **What do you dislike about AVADA?** No dislikes so far, everything works great **What problems is AVADA solving and how is that benefiting you?** Building customer base and fast loading of website ### 32. Feature-Rich Apps with Amazing, Fast Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about AVADA?** Great apps with full features and amazing customer service. **What do you dislike about AVADA?** Sometimes you need to ask customer service for help, but they answer quickly and super happy to help. **What problems is AVADA solving and how is that benefiting you?** We have subscriptions and build box features ### 33. Outstanding Customer Service and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2026 **What do you like best about AVADA?** Really good customer service--Avery was extremely knowledgeable and helpful. **What do you dislike about AVADA?** Should be a little easier to use--important menus are buried and not user-friendly to find. **What problems is AVADA solving and how is that benefiting you?** subscription and loyalty ### 34. Amazing tool for SEO newbie **Rating:** 5.0/5.0 stars **Reviewed by:** Minh Trí N. | marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about AVADA?** Friendly UI/UX, supportive Customer Support team **What do you dislike about AVADA?** I have had no issues while using AVADA for the past 2 years **What problems is AVADA solving and how is that benefiting you?** Website ranking and PageSpeed ### 35. Awesome tool for blog post **Rating:** 4.0/5.0 stars **Reviewed by:** Anderson C. | Content Writer , Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2024 **What do you like best about AVADA?** It's a simple way to edit blogs for Wordpress. I like the amount of templates that we can choose from. I really like it. **What do you dislike about AVADA?** It's a little bit confusing when I have to choose templates. But after a couple of days you get used to it. **What problems is AVADA solving and how is that benefiting you?** it helps us to make blog post easier and quicker. I recommend the editor. It helped to make blog post quicker. ### 36. Brilliant App Development and Superb Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about AVADA?** For Shopify, Avada is a superb app developer. Outstanding assistance is provided, particularly by Prakash. My problems were handled quickly and effectively. They took only a few minutes to fix. Strongly advised for an easy Shopify experience. **What do you dislike about AVADA?** Everything is best. There is nothing you can dislike about Avada. **What problems is AVADA solving and how is that benefiting you?** I have a problem with setting up the sales pop and reviews tab. Their support not only helped me but their dev team fix all issues in just a couple of minutes. ### 37. Great Wordpress theme for versatility **Rating:** 4.5/5.0 stars **Reviewed by:** Monika B. | Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about AVADA?** it is good for its versatility and includes theme for fusion builder, drag and drop page builder, making it user friendly for people who dont have coding knowledge. Easy to implement and it can be used frequently. Integration can be done easily. **What do you dislike about AVADA?** Some of its features and options are difficult for beginners. Users have to be dependent on themes to be updated and sometimes frequent updates can be bothersome. Customer support is not great **What problems is AVADA solving and how is that benefiting you?** It is cost effective. The drag and drop functionality and pre built demos offered speeds up the website designing process. Its customization otions allow for consistent branding elements ensuring professional look. ### 38. Amazing customer service !!! Prakash was great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about AVADA?** I'm delighted to provide you my feedback about Prakash and his exceptional customer service. Prakash has successfully addressed all my inquiries, demonstrating an extraordinary level of support. Prakash's ability to resolve all my doubts showcases his competence and expertise in his field. It is evident that he is well-informed and trained to provide clear and precise answers, which is crucial for building trust and customer satisfaction. In addition to his knowledge, Prakash's outstanding customer service is another noteworthy aspect. His willingness to go above and beyond in offering friendly and supportive assistance is fundamental in making customers feel valued and taken care of. His proactive attitude and genuine concern for my satisfaction as a customer are apparent. Exceptional customer service extends beyond problem-solving; it also involves doing so efficiently and in a friendly manner. If Prakash managed to provide me with clear answers while maintaining a positive and friendly attitude throughout the process, that is truly commendable. In summary, based on my experience, I can conclude that Prakash is a professional who not only possesses expertise in his field but also genuinely cares about delivering exceptional customer service. His ability to address all my inquiries and his friendly demeanor demonstrate a high level of competence and commitment to customer satisfaction. **What do you dislike about AVADA?** Nothing, everythings fine. Im talking seriously when i say that Prakash was excellent. **What problems is AVADA solving and how is that benefiting you?** Optimize my SEO and speed score from my website. ### 39. Very pleasant and fast, only once out of all contacting times did I face some issues. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2023 **What do you like best about AVADA?** The app is free for the basic functionality which makes it fantastic for starting out business who can only afford the paids plans later on in their journey and the support team is very quick to respond, Prakash fixed my technical issues in seconds and other support team members are very helpful too. They provide many solutions for our business and I appreciate that a lot! **What do you dislike about AVADA?** I only some difficulty once when a problem of mine was slightly delayed in the ticket line, but simply expressing my concerns was enough for them to respond fast and fix the problem. **What problems is AVADA solving and how is that benefiting you?** Problems of marketing automation and social proof collection through a review system, also email campaign possibilites to increase our AOV and customer retention rates. ### 40. Best Website Builder – For WordPress & WooCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Dimple . | SR. SEO Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about AVADA?** It integrated with WooCommerce, allowing me to build successful online stores to sell anything online. **What do you dislike about AVADA?** Navigation sometimes little bit difficult, but overall great. **What problems is AVADA solving and how is that benefiting you?** Avada has Intuitive visual front-end design and editing tools for to create beautiful websites. So I didn't need much of developers. People who don't have much knowledge of coding can easily create a website. ### 41. trustworthy team **Rating:** 5.0/5.0 stars **Reviewed by:** jax z. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about AVADA?** I have been using their app for a long time. Every time I encounter a problem, I think of them first. They can help me solve the problem quickly, and the service attitude is so good, I am very touched **What do you dislike about AVADA?** I don't have anything to dislike about their team **What problems is AVADA solving and how is that benefiting you?** I encountered a problem with the theme upgrade, and they helped me solve it quickly. Because I don’t understand code, I will be helpless when my website encounters problems, and the only thing I can rely on is their team, their customer service People are always online and code engineers can solve problems quickly, which is amazing ### 42. Great precise & fast service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2023 **What do you like best about AVADA?** the prompt response from the tech support. you type on the chat box, minutes later a technician will be available to help you. i have worked with Parkash many times and he was always very helpful and engaging. **What do you dislike about AVADA?** Nothing. all the tools provided from Avada have been great for my business. **What problems is AVADA solving and how is that benefiting you?** the tools Avada provides my business helps increasing my sales by converting potential clients to sales ### 43. Avada is a great introduction to digital marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Dayson Andres A. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2023 **What do you like best about AVADA?** Avada is inexpensive compared to the cost of a marketing agency to take care of your website design, especially if they don't have the knowledge of your employees. It's definitely a worthwhile investment. Avada connects to a CRM like Salesforce.com so you can monitor leads and increase the number of customers you have. One of the biggest problems companies face is not knowing where their leads are coming from, thanks to Avada, you can target your marketing campaigns effectively. One of my favorite tools is Social Inbox, which is a Twitter feature. With the Avada application, you can monitor all social networks and evaluate the effectiveness and spread of each post. It also simplifies the procedure so that you can plan posts on multiple social networks from one place. **What do you dislike about AVADA?** Start-up costs are high for small businesses. Call to action buttons are too simple and should have more alternatives so they don't look the same throughout the site. I think websites using Avada would lack freshness and professionalism if they had more options for graphic design, fonts and layouts. Any company that takes care of itself wants everything it does to look as professional as possible. **What problems is AVADA solving and how is that benefiting you?** I give Avada a 10 because of its immense size. An item that is new, simple and helps create new business, is efficient and saves time is approved by two. In addition to the fact that they are of great quality, they also have a customer service that is willing to help you with any problems you present. I consider Avada to be vitally important for any business. They give you the tools you need to succeed and prove their effectiveness. If you don't have the Avada application, you are missing out on a great opportunity! ### 44. Highly recommend using AVADA **Rating:** 5.0/5.0 stars **Reviewed by:** Steve L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about AVADA?** Prakash from AVADA was incredibly helpful in optimizing my website's speed. The process was quick, and they promptly addressed all my inquiries. AVADA has the best features, performance, customer support, and user experience. **What do you dislike about AVADA?** While AVADA offers a range of features, it's worth noting that accessing all of them requires a subscription fee. The customer support from Prakash is excellent. **What problems is AVADA solving and how is that benefiting you?** Prakash from AVADA provided highly helpful support in optimizing my website's speed. It allows me to be more productive. It has improved the business performance. ### 45. The mandatory app that needs to be in our store **Rating:** 5.0/5.0 stars **Reviewed by:** Imran K. | Marketing Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about AVADA?** Efficient and saves a lot of time. You might not know you needed this until you used this app and their customer support is amazing. I spoke to Prakash for my technical issues and he couldn't have done better in resolving my issue. **What do you dislike about AVADA?** I haven't come across that yet and I beleive I might not ever. **What problems is AVADA solving and how is that benefiting you?** Reviews showcase. Sales Pop Up. Building Trust with my customers. Helping me create a product page that sells. The reviews help my clients trust our services and templates we sell. ### 46. Easy to use app with great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Heather H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about AVADA?** Customer support, templates, and ease navigating the menu. Juliana was the customer service representative and she was knowledgeable and patient. She helped resolve my issues with a friendly attitude! Thank you Juliana! **What do you dislike about AVADA?** My template wasn't saved automatically so I had to re-do my opt-in multiple times **What problems is AVADA solving and how is that benefiting you?** I'm just getting going with it- building my email list for future automation funnel fir email marketing. I expect it to save me time a mnd effort while enhancing my customer experience and increase revenue. ### 47. Amazing first experience with Avada - Prakash's customer support was perfect! **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2023 **What do you like best about AVADA?** I appreciate the free trial and even in the free trial, the customer support is incredible and meets your needs. Prakash helped me with my sizing chart exactly the way I wanted! **What do you dislike about AVADA?** Nothing as of yet! It is a really great app with tons of value **What problems is AVADA solving and how is that benefiting you?** Creating sizing charts and putting them in a good place on my product pages to make a seamless experience for my customers and boost CRO ### 48. Amazing support for even custom requests to the pdf invoices **Rating:** 5.0/5.0 stars **Reviewed by:** Dominique v. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about AVADA?** We had a couple very specific problems with EU regulations. Support was exteremly quick to fix every request we had. Outstanding quality for this price. Special thanks to Esther and Gideon Dominique van Ijzendoorn, Puntje bij Paaltje development, NL **What do you dislike about AVADA?** Nothing, if have to fill this field so will put this :) **What problems is AVADA solving and how is that benefiting you?** Custom pdf invoices ### 49. Great product and excellent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** McKenna S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about AVADA?** Very easy to use, and the support is incredible. I reached out to support with some questions, and Prakash was very helpful, friendly, and knowledgeable. I would definitely recommend this app! **What do you dislike about AVADA?** None that I've come across so far! It all works great. **What problems is AVADA solving and how is that benefiting you?** Marketing emails to my customers, it helps gather info from people who subscribe. I like their templates and the UI is clean and easy to navigate. This app saves me a lot of time. ### 50. Avada **Rating:** 4.0/5.0 stars **Reviewed by:** Donald W. B. | Vice President Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about AVADA?** I have been using Avada Software for several months now and I am extremely impressed with its capabilities. The software is incredibly user-friendly and intuitive, making it easy to navigate even for those who are not tech-savvy. One of the things I love about Avada Software is its ability to monitor and manage my data integration processes. The software provides real-time visibility into my data flows, allowing me to quickly identify and troubleshoot any issues that arise. **What do you dislike about AVADA?** It took a little time to get used .I am no expert but my team in IT departmentlove Avada. I am no expert but my team in IT department. I love this. I think the price is fair as well. **What problems is AVADA solving and how is that benefiting you?** I'm using it on email marketing campaigns and helping automate my information. As I said, it's very iI'm using it on email marketing campaigns and helping automate my information. As I said, it's very intuitive and it's a tool little cut down on getting the Analytics you need ## AVADA Discussions - [Does avada have visual builder?](https://www.g2.com/discussions/does-avada-have-visual-builder) - 1 comment, 1 upvote - [What is avada Fusion?](https://www.g2.com/discussions/what-is-avada-fusion) - 1 comment - [Is avada good for beginners?](https://www.g2.com/discussions/is-avada-good-for-beginners) - 4 comments - [View AVADA pricing details and edition comparison](https://www.g2.com/products/avada/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A48%3A39+-0500&secure%5Bsession_id%5D=9673ef88-0010-40d9-9203-d892fedb8ffd&secure%5Btoken%5D=b722120e2fa122c116f8d6bb1d9cac05fc7b027c7a95e797ff5089d9a92eae37&format=llm_user) ## AVADA Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## AVADA Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Generative AI** - AI Text Generation **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Reporting & Analytics** - A/B Testing - Basic Reporting **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top AVADA Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,301 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,140 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)