--- title: AVADA Reviews meta_title: 'AVADA Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 250 reviews by the users' company size, role or industry to find out how AVADA works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 250 scale: '5' date_modified: '2026-06-29' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # AVADA Reviews **Vendor:** AVADA Commerce **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 250 ## About AVADA Avada Commerce is a comprehensive e-commerce solution provider specializing in developing powerful applications and tools designed to enhance online business performance. Established in 2014, Avada Commerce has been dedicated to assisting over 300,000 merchants across more than 150 countries in optimizing their e-commerce operations. Their suite of applications focuses on key areas such as customer acquisition, conversion optimization, operational efficiency, and customer retention, all aimed at driving sustainable growth and maximizing return on investment (ROI). Key Features and Functionality: - Acquisition & Awareness: Enhances search discoverability and site experience to attract high-intent traffic, thereby lowering customer acquisition costs (CAC). - Engagement & Conversion: Increases add-to-cart and checkout rates through on-site proof, real-time assistance, and smart offers that boost average order value (AOV) and expedite purchases. - Post-Purchase & Retention: Fosters customer loyalty with personalized follow-ups, subscriptions, and rewards that encourage repeat purchases and referrals, thereby increasing customer lifetime value (LTV). - Operations: Automates routine tasks, prevents order errors, and manages limits and invoicing to enhance operational efficiency and reduce manual workload. Primary Value and Solutions Provided: Avada Commerce delivers a unified suite of applications that address every stage of the buyer's journey, from initial acquisition to post-purchase retention. By integrating tools that optimize traffic acquisition, conversion rates, operational processes, and customer loyalty, Avada Commerce empowers online businesses to achieve consistent and scalable growth. Their solutions are designed to streamline e-commerce operations, reduce manual tasks, and enhance the overall customer experience, ultimately leading to increased revenue and business success. ## AVADA Pros & Cons **What users like:** - Users praise the **excellent customer support** of AVADA, highlighting quick and efficient assistance available anytime. (110 reviews) - Users find AVADA's **ease of use** exceptional, appreciating the quick support and straightforward functionality for beginners. (50 reviews) - Users highlight the **knowledgeable and responsive customer service** of AVADA, appreciating quick support and effective solutions. (19 reviews) - Users value the **customizability** of AVADA, appreciating its flexibility and extensive options for tailored workflows. (11 reviews) - Users highlight the **easy setup** of AVADA, appreciating straightforward guides and excellent customer support throughout the process. (10 reviews) - Users value the **user-friendly interface** of AVADA, enhancing their overall experience effortlessly. (9 reviews) - Users enjoy the **variety of templates** offered by AVADA, making WordPress blog editing simple and enjoyable. (6 reviews) - Customization Options (4 reviews) - Easy Implementation (4 reviews) - Intuitive (4 reviews) **What users dislike:** - Users find the **learning curve steep** , with unclear instructions making the initial experience daunting. (8 reviews) - Users are frustrated by the **missing features** in AVADA, particularly the lack of advanced input options for popups. (6 reviews) - Users find the **limited customization** options frustrating, hindering their ability to fully implement unique design ideas. (5 reviews) - Users express frustration over **poor customer support** , citing lack of clarity and help at crucial moments. (5 reviews) - Users find the **limited templates** somewhat confusing and wish for more variety and compatibility across features. (3 reviews) - Not Intuitive (3 reviews) - Expensive (2 reviews) - Template Issues (2 reviews) - Difficulty (1 reviews) - Error Issues (1 reviews) ## AVADA Reviews ### 1. Exceptional Customer Service and Experience Team **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmad R. | Growth Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about AVADA?** Customer Service was good. They went way forward to solve my issue which was not even their problem. **What do you dislike about AVADA?** Notting to dislike so far. So nothing to say. **What problems is AVADA solving and how is that benefiting you?** We were using Upsell App and it was not working. I was told that it is the SEO app that is causing the error. As a result of contacting AVADA's support team, it turned out that the issue wasn't directly related to their app. Furthermore, they still helped me to solve the issue by making the app work by installing the code on our website. My sincere appreciation goes out to them, especially to Esther who helped me during the process and I will certainly recommend their SEO app to others. ### 2. Thanks Abby for the best support experience **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2023 **What do you like best about AVADA?** I had facing some glitches but my problem was solved by one of their representative, Abby. Thank you very much for the great support. **What do you dislike about AVADA?** There is nothing much that i dislike about this. **What problems is AVADA solving and how is that benefiting you?** AVADA is solving all type of problems which has been faced on the website including the app and outside of the app. I'm highly satisfied with the premium support from Avada ### 3. Excellent product and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about AVADA?** Prakash was quick to respond and solve our problem. He provided thoughtful and competent service that kept us going. The entire process took less than 5 minutes, and he answered additional questions that made the software easier to use. Highly recommended; for the quality of the product and ease of use, but also because of the excellent support. **What do you dislike about AVADA?** nothing so far, it's working great and the support is excellent. **What problems is AVADA solving and how is that benefiting you?** email marketing. ### 4. Great customer service ! **Rating:** 5.0/5.0 stars **Reviewed by:** Anouk B. | Eigenaresse, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about AVADA?** Prakash was really fast to respond any time of the day and will fix your issue straight away, Also the interface of all the apps are great and easy to use. **What do you dislike about AVADA?** Nothing so far, maybe missing some better features in the free version. **What problems is AVADA solving and how is that benefiting you?** Marketing mails, cookies and pop ups. ### 5. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Vinicius O. | Dono, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about AVADA?** Very polite and patient attendant, assisted me very quickly. Incredible support, congratulations! Additionally, the communication is very good, at no point did it take long to respond. Congratulations to Prakash from Avada! **What do you dislike about AVADA?** Nothing, everything is great, super fast chat and excellent attendant! **What problems is AVADA solving and how is that benefiting you?** Optimization of my Page. ### 6. ABSOLUTELY AMAZING APP AND BRILLIANT CUSTOMER SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Liza V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about AVADA?** A lot of features, options within one app. Easy to navigate, and if any customisation needed, their customer service is so helpful. Prakash worked with me for so long to make sure I am fully happy. **What do you dislike about AVADA?** It would be nice to have more customised features on sticky cart, without adding css. **What problems is AVADA solving and how is that benefiting you?** Sticky cart, trust badges. ### 7. Very high quality experience **Rating:** 5.0/5.0 stars **Reviewed by:** Yuxiang Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2023 **What do you like best about AVADA?** AIR REVIEWS APP I really like this app, it's a great experience and fits my web theme perfectly **What do you dislike about AVADA?** I hope there are more customizable features, or membership features **What problems is AVADA solving and how is that benefiting you?** Helped me improve user experience and product awareness ### 8. Best email plugin and customer service ever **Rating:** 5.0/5.0 stars **Reviewed by:** R.J. J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about AVADA?** That it integrates with our Gateway platform **What do you dislike about AVADA?** Although the customizability is fantastic, there are some out-of-the-box ideas that aren't able to be completely possible entirely in avada **What problems is AVADA solving and how is that benefiting you?** Punching up emails that improves customer engagement and provides stats to prove it ### 9. Liz was very helpful1 **Rating:** 5.0/5.0 stars **Reviewed by:** Keith W. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about AVADA?** Liz in support was very quick to edit the CSS on the app to suit my store as requested. Incredible service, especially for free! **What do you dislike about AVADA?** Nothing, top notch app, no negatives to report. **What problems is AVADA solving and how is that benefiting you?** It is helping me be compliant to UK/EU GDPR regulations. ### 10. Best in class support **Rating:** 5.0/5.0 stars **Reviewed by:** Martin G. | Senior Portfolio Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2022 **What do you like best about AVADA?** Excellent customer service and products. **What do you dislike about AVADA?** there is nothing I dislike about Avada.. **What problems is AVADA solving and how is that benefiting you?** Prakash from Avada has recently helped me improved my shop's speed ### 11. Quick support, resolved an issue really quickly, assisted through all he process. **Rating:** 5.0/5.0 stars **Reviewed by:** Deivydas K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about AVADA?** Nice support, and plenty of functions on the app, easy to create campaigns and automations. **What do you dislike about AVADA?** Nohing yet, everything seems fine. Had a couple issues, but support fixed it quickly anyway. **What problems is AVADA solving and how is that benefiting you?** Markeing tool which hepls business a lot. ### 12. Very pleasantly surprised! **Rating:** 4.5/5.0 stars **Reviewed by:** Khalid H. | UX designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about AVADA?** My store speed was good, but I tried Avada to give it a boos. It only took 15 mins from the time I made contact via chat, for Juliana to look into it and fix any issues we had. She did a fantastic job increasing the store speed to the max! 83/99 on mobile and desktop respectively. Would definitely recommend to others. **What do you dislike about AVADA?** I haven't come across any issues as yet. **What problems is AVADA solving and how is that benefiting you?** Helping keep the site optimised and up to speed. ### 13. I love the variety of Applications offered. And, the customer service is 'second-to-none' **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about AVADA?** They have a fabulous variety of applications making my Shopify store run efficiently **What do you dislike about AVADA?** I have not found any downside to using their Apps **What problems is AVADA solving and how is that benefiting you?** They make the activity in my store more visible to potential shoppers ### 14. AVADA on them I recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony G. | Empresario, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about AVADA?** The support is extremely fast, with a unique service, very good service from our friend Prakash. **What do you dislike about AVADA?** The only disadvantage is that it is not completely free. **What problems is AVADA solving and how is that benefiting you?** He is increasing the browsing speed on my page, which consequently generates more conversions. ### 15. Very outstanding support **Rating:** 5.0/5.0 stars **Reviewed by:** Jinel Thao N. | Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2022 **What do you like best about AVADA?** Verify and sending mass emails. Thank you so much so so much. **What do you dislike about AVADA?** Everything is great.Thank you so much so so much. **What problems is AVADA solving and how is that benefiting you?** Help me to verify unauthoried emails ### 16. This is a very happy customer :) **Rating:** 5.0/5.0 stars **Reviewed by:** Gaby B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about AVADA?** The app works perfect and in my case, it fixed my site's speed in just seconds, I did not have to waste tons of $$ with a developer, this is just a great app! and you see results in seconds **What do you dislike about AVADA?** Absolutely nothing, the app works really well and customer service is great! they will get things done for you in a matter of seconds, thanks Prakash for your help! **What problems is AVADA solving and how is that benefiting you?** speed! my site was really slow it was at 62, and now it is at 87, and everyone knows how bad can do to your business to have a very slow site. I am very happy using AVADA ### 17. I will thanks my agent Esther for a very nice conversation **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond H. | Salesman, Cosmetics, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about AVADA?** I have great time with Esther and she figured out my problems i we fixed it together so my site works better than ever so i really satisfied with everything. :) **What do you dislike about AVADA?** Nothing to dislike, anything here was amazing so i hope we can stay close together. **What problems is AVADA solving and how is that benefiting you?** We fix the automations flows and everyhing about it, SMS messaging with own setups and everything. :) ### 18. Very great app! Helps me build trust with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about AVADA?** I can implement social proof into my website, which is vital for sales and gaining customers trust. **What do you dislike about AVADA?** Nothing. There's nothing as of now that I dislike **What problems is AVADA solving and how is that benefiting you?** Helps me build social proof with my customers and potential customers ### 19. stellar customer support and friendly user app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about AVADA?** customer support and interface of the app. so easy to use **What do you dislike about AVADA?** none at the moment. but they dont have badge on products. might be a good idea to include it soon. **What problems is AVADA solving and how is that benefiting you?** sense of urgency with sales ### 20. Complete marketing platform and good support **Rating:** 3.5/5.0 stars **Reviewed by:** Javier C. | Marketing responsible, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about AVADA?** Fast connection with Magento 2 and good support at any time of the day, so far Liz has solved all my doubts. Includes several automations to streamline the email marketing process. The email templates as well as the drag and drop is the most complete I have seen. **What do you dislike about AVADA?** The synchronization is not bidirectional, it is missing to see statistics directly in magento. **What problems is AVADA solving and how is that benefiting you?** Manage email and SMS marketing from the same platform. Email construction and automation ### 21. Couldn't upload a csv file. Esther was a star. She was very quick, helpful and extra polite. **Rating:** 5.0/5.0 stars **Reviewed by:** Korina T. | Website Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about AVADA?** It's fast, easy and the employes are well trained, kind and helpful **What do you dislike about AVADA?** There is nothing I dislike. Keep up the good work **What problems is AVADA solving and how is that benefiting you?** Couldn't upload a csv file and had to reach someone to make the feature available ### 22. Perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Ekta J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2023 **What do you like best about AVADA?** It's free which is great, and when i contacted support it was very quick, efficient, and the agent (Prakash) was very poilte and helpful. **What do you dislike about AVADA?** Nothing yet, i have only just started using **What problems is AVADA solving and how is that benefiting you?** to look professional by having a live chat and FAQ page ### 23. Amazing customer service and help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about AVADA?** Prakash took care of my website speed and increased it massively for me. I went from a page speed of 18 to a page speed of 55 in a matter of minutes. Incredibly helpful and positive experience. **What do you dislike about AVADA?** I find the whole experience fantastic. No complaints **What problems is AVADA solving and how is that benefiting you?** optimising my website and helping me easily solve issues to get the most out of the page. Prakash has been beyond helpful. ### 24. Wonderful Customer Service and Product **Rating:** 5.0/5.0 stars **Reviewed by:** Ana N. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about AVADA?** Customer service was prompt and understanding. Prakash is very professional and efficient. The app is easy to use and has all the features we were looking for. **What do you dislike about AVADA?** Nothing at all. They are doing a great job. **What problems is AVADA solving and how is that benefiting you?** Customer communication. I have a considerable number of questions and answers, and AVADA's app makes it much easier to manage. ### 25. Their Custom Service is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about AVADA?** The apps are straightforward to understand. However, their support team is fantastic if you're like me and need help! **What do you dislike about AVADA?** I would have to say that their customer support Prakash was very memorable and extremely helpful! **What problems is AVADA solving and how is that benefiting you?** They help business owners like me run their own websites ### 26. The best app in Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Mauro B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about AVADA?** Really satisfied by this app and by the amazing customer service!! The app is very customisable and easy, and the customer service (Liz) is top class. I love how the offer to help you before you ask it. It is something that makes all super nice and super easy. It is also the best app concerning the trust badges **What do you dislike about AVADA?** Nothing. Honestly I cannot see any defect on avada, **What problems is AVADA solving and how is that benefiting you?** I have a problem with ANOTHER app and they offer to fix the issue for free!!! ### 27. Avada Cookie Banner App **Rating:** 5.0/5.0 stars **Reviewed by:** Minh N. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about AVADA?** Tried using the avada cookie banner app and it was very simple to set up with the help of Prakash from AVADA. The apps allow you to set up a cookie banner app in a very nice, aesthetically pleasing look. **What do you dislike about AVADA?** Nothing much. everything was very easy to use. **What problems is AVADA solving and how is that benefiting you?** They make having to install a cookie banner on the shopify store alot easier. ### 28. Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brett O. | Compliance Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2022 **What do you like best about AVADA?** Even on new years eve, they were providing 24/7 support and I specifically spoke to Prakash who was very helpful and resolved my issues immediately with no delay. thanks **What do you dislike about AVADA?** nothing I can think of I have only used it for a short periodof time **What problems is AVADA solving and how is that benefiting you?** Assist in conversions ### 29. Great experience with Prakash of AVADA **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2023 **What do you like best about AVADA?** Helpful and friendly service, Prakash helped increase our store speed for https://www.vintageatticsevenoaks **What do you dislike about AVADA?** Nothing yet, will be able to report back after a few months. **What problems is AVADA solving and how is that benefiting you?** Optimisation. ### 30. perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed S. | Film Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about AVADA?** user friendliness and costumer service helpline. It has everything needed **What do you dislike about AVADA?** I wish there was a chat box like shopify inbox **What problems is AVADA solving and how is that benefiting you?** client and business connection and chat ### 31. Excellent app: Joy Loyalty Program **Rating:** 5.0/5.0 stars **Reviewed by:** Sonal J. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about AVADA?** The quality of the app and service at AVADA is absolutely amazing. A special thanks to Jasmine and Marcus for going above and beyond in helping me getting some customisation done. **What do you dislike about AVADA?** Nothing. I had no reason to dislike anything. **What problems is AVADA solving and how is that benefiting you?** I required a solid app to manage a loyalty program on my Shopify site. AVADA provided the perfect solution. ### 32. Avada Print Invoice Concern **Rating:** 5.0/5.0 stars **Reviewed by:** Erjohn I. | Online Sales Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2022 **What do you like best about AVADA?** The templates are simple yet elegant. I like how they organized it well. And a very user friendly app. **What do you dislike about AVADA?** For now, I don't see any downfall yet. If I have I will inform to the customer service right away. **What problems is AVADA solving and how is that benefiting you?** I did have problems providing the request of our sales team since it's our first day to avail of the app. But big thanks to Abby and to the rest of AVADA teams who sorted out my concerns in style. I think AVADA has a lot to offer and will develop, I have no doubt. Thank you so much! ### 33. It is the best SEO plugin on Shopify, and worth the subscription for the amount of time it saves. **Rating:** 5.0/5.0 stars **Reviewed by:** Dillan G. | Google Search Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about AVADA?** Customer support is excellent, with around-the-clock chat, email or phone support. **What do you dislike about AVADA?** Not all themes/templates are compatible with all the features, so you need to trial and error some of them. **What problems is AVADA solving and how is that benefiting you?** It is making the backend and simpler SEO tasks easier to manage, allow me to focus me and my team on the content SEO. ### 34. AVADA is sensational! **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo S. | Dono, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2022 **What do you like best about AVADA?** Incredible service, the best! The experience was conveyed in just a few minutes and the problem resolution by AVADA is sensational. I am very grateful! **What do you dislike about AVADA?** The payment should be made in real and not in dollar. **What problems is AVADA solving and how is that benefiting you?** Speed of my site and things like that. This affects my revenue! ### 35. Very helpful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about AVADA?** The ease of integrating to my website and the customer service. **What do you dislike about AVADA?** Some info could be clearer at setup and how it will appear on your website. **What problems is AVADA solving and how is that benefiting you?** It is allowing me to offer a rewards program to my customers, encouraging repeat purchasing and store loyalty. ### 36. Prakash is the best support agent I have ever come across **Rating:** 5.0/5.0 stars **Reviewed by:** Aqeelah H. | director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about AVADA?** Prakash is the best support agent I have ever come across. He is experienced and well spoken and mannered. Thank you for your help it was much appreciated. **What do you dislike about AVADA?** no downside at all thats my honest experience **What problems is AVADA solving and how is that benefiting you?** speed up my site for faster user experience. ### 37. Very easy and effective app **Rating:** 5.0/5.0 stars **Reviewed by:** Craig W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about AVADA?** Super responsive customer service is the primary reason for liking this app beyond its simple and easy use. Esther and Prakash have been fantastic customer service representatives! **What do you dislike about AVADA?** There is nothing I have been able to identify so far. **What problems is AVADA solving and how is that benefiting you?** Customer communication is the key to my business sales. AVADA is effective with this! ### 38. Excellent service, great outcome. **Rating:** 5.0/5.0 stars **Reviewed by:** Savia A. | E-Commerce Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2023 **What do you like best about AVADA?** Fast service from Prakash today. Glad my store is running faster now. Thanks again. **What do you dislike about AVADA?** No downsides. Fast and efficient service. **What problems is AVADA solving and how is that benefiting you?** Website speed. ### 39. Prompt and Courteous Service **Rating:** 5.0/5.0 stars **Reviewed by:** Karen Y. M. | Founder and President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2022 **What do you like best about AVADA?** I had some issues reinstalling the Joy Rewards App by Avada. I connected to customer service and was promptly assisted by Jasmine. She resolved my issue within minutes. I love the service that this company provides. They are always fast, friendly and ready to help immediately. We need more companies like this. Thank you. **What do you dislike about AVADA?** Nothing! The service and apps are wonderful. Everything works beautifully. **Recommendations to others considering AVADA:** Try Avada's products and services as you won't be disappointed. **What problems is AVADA solving and how is that benefiting you?** Avada is helping me to build brand and customer loyalty which will help grow my bottom line. ### 40. Great APP **Rating:** 5.0/5.0 stars **Reviewed by:** Mark P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2022 **What do you like best about AVADA?** The customer service is amazing, they are always there and happy to help with any set up you need. **What do you dislike about AVADA?** I havent found anything I do not like about the app yet. **What problems is AVADA solving and how is that benefiting you?** Its helping with automating sign up forms, the codes can be auto generated which really helps. ### 41. Friendly and expert help **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Artist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about AVADA?** I use on Shopify and the automations you can set up are fantastic. They all save so much time and the written advice really explains what you need to do. If there is any issues, the online support is very good also. **What do you dislike about AVADA?** It is a bit daunting at the start but the live chat is very good. **What problems is AVADA solving and how is that benefiting you?** one word. SEO. And in particular, image SEO optimisation, I find great as it is challenging on Shopify to get your images to appear in search results. ### 42. Amazing Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Online M. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about AVADA?** Quick and efficient help every time :D!! **What do you dislike about AVADA?** Nothing, I've had no problems with any of their apps. **What problems is AVADA solving and how is that benefiting you?** I use Avada for my website SEO as well as some other add-ons to increase sales through their AVA Trust Badges, Sales Pop‑up app on Shopify. The apps work great and the service is amazing. Esther assisted me today and I'm really happy with the quick and friendly help I received. ### 43. Educated and Faster! Thanks to Hakeem! **Rating:** 5.0/5.0 stars **Reviewed by:** Michele F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about AVADA?** Very kind person, he knew how to solve the problem, and very patient. Great job Hakeem, I'm satisfied!! **What do you dislike about AVADA?** Nothing, all good I m just using the GDPR. **What problems is AVADA solving and how is that benefiting you?** Remove the branding name :) ### 44. Great Customer Service with AVADA everytime - Specially Emily **Rating:** 5.0/5.0 stars **Reviewed by:** Sajeed M. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2022 **What do you like best about AVADA?** AVADA customer service has been spectacular. Emily have been very helpful with setting up the rewards program . **What do you dislike about AVADA?** Maybe there should be a readable PDF with all features on how to use the APP. **What problems is AVADA solving and how is that benefiting you?** Customer Loyalty have been crucial for any business and that is exactly what AVADA is helping us wth. Thank You. SparklingTrendz.com ### 45. Great app! And their customer support is awesome, thanks to Prakash! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about AVADA?** The customer support from Prakash! Also the app has a lot of confidence boosting features for customers to trust your store. I would recommend this to everyone looking to boost sales. **What do you dislike about AVADA?** Nothing really, it's awesome. Nothing really, it's awesome. Nothing really, it's awesome. Nothing really, it's awesome. Nothing really, it's awesome. Nothing really, it's awesome. **What problems is AVADA solving and how is that benefiting you?** Sales pop ups and free shipping bar. Sales pop ups and free shipping bar. Sales pop ups and free shipping bar. Sales pop ups and free shipping bar. Sales pop ups and free shipping bar. Sales pop ups and free shipping bar. ### 46. Great marketing automation SaaS with alot of potential. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about AVADA?** What I like best in AVADA is the wide range of trigger possibilities and the flexibility to customize workflows. Their Customer Support is also very good. **What do you dislike about AVADA?** What I dislike in AVADA is the limitation of their popup form input, all I can collect from users is their emails. no features are available to segment on gender **What problems is AVADA solving and how is that benefiting you?** so far it helped us automate our abandoned carts emails and segment audiences based on their buying behavior. ### 47. This was easy to instal and ok to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about AVADA?** The support is fast and reliable. Prakash at customer care was an amazing support. But as a newbie, it's a lot to take in all at once. Go slow and take your time. **What do you dislike about AVADA?** It's a lot and the colours are stressful. I understand that red is urgent but it's already stressful enough to be a small business owner without your apps looking like they are bleeding. **What problems is AVADA solving and how is that benefiting you?** It's really good to have speed and tag support. I wouldn't know where my pages are at fault without this. Seeing my speed count and an easy list to improve my site it nice. ### 48. Exceptional help from Hana **Rating:** 5.0/5.0 stars **Reviewed by:** Van P. | E-commerce consultant/freelancer, UI/UX Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about AVADA?** I'm very happy with the way Avada's agent handled my support request. My expectation was exceeded and I'm installing Avada in all of my freelance and agency Shopify projects. **What do you dislike about AVADA?** Everything was good regarding promptness of response, relevance, and knowledge about the issue. Unlike other services, it usually takes days and after the wait I don't get the right answer for my question. **What problems is AVADA solving and how is that benefiting you?** Avada solves our pain points on having to optimize our Shopify website. It also helps us connect with our social and Google platforms that helps us with our search and social media. ### 49. Nice marketing automation workflow, all essential features and no-cost version **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about AVADA?** For someone just starting with marketing automation, Avada would work great. It has all essential features, the basics for email automation, worklows,you can have as may as 5K contacts, and all this comes in a free version that you can very much use to figure out how to adjust your marketing automation efforts. Customizing the emails is easy, working with the workflows is also simple, you can figure those out even without having any prior experience. **What do you dislike about AVADA?** Bigger variety of email templates for the free version would be nice, but even the ones currently available can do the job. **What problems is AVADA solving and how is that benefiting you?** Avada helps the team set up an initial marketing automation campaign to identify what works and what not, with zero cost. It is difficult to commit to a specific marketing software before verifying how it works and whether it would work for your customers so Avada makes a risk-free initial marketing automation setup quick and easy. ### 50. the response was very fast, and they seem, quite transparent to me **Rating:** 5.0/5.0 stars **Reviewed by:** Uyoyo E. | C.E.O, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2022 **What do you like best about AVADA?** quick response.. at odd times, i had a rep attend to me at 9pm **What do you dislike about AVADA?** non that i can say for now, i have had great experience so far **What problems is AVADA solving and how is that benefiting you?** SEO, FOR TRAFFIC AND CONVERSION ON MY ONLINE STORE ## AVADA Discussions - [Does avada have visual builder?](https://www.g2.com/discussions/does-avada-have-visual-builder) - 1 comment, 1 upvote - [What is avada Fusion?](https://www.g2.com/discussions/what-is-avada-fusion) - 1 comment - [Is avada good for beginners?](https://www.g2.com/discussions/is-avada-good-for-beginners) - 4 comments - [View AVADA pricing details and edition comparison](https://www.g2.com/products/avada/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-29+18%3A56%3A47+-0500&secure%5Bsession_id%5D=e9b028a0-3a57-46d7-9538-94f8a35a5056&secure%5Btoken%5D=7d1e23f961c776be2f65f480dd912089689010cf745c9e7563dac504f1a9ea81&format=llm_user) ## AVADA Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## AVADA Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Generative AI** - AI Text Generation **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Reporting & Analytics** - A/B Testing - Basic Reporting **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top AVADA Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,309 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,155 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,165 reviews)