AVADA Reviews & Product Details

The product itself is excellent and has been a great fit for our store, but what truly sets this company apart is the support. Every interaction with the customer support team has been outstanding, and most recently Iris was absolutely fantastic. The tech support team is equally impressive. Their responsiveness is unmatched — issues are addressed quickly, thoughtfully, and effectively, no matter the time of day. It’s rare to find a team that is this consistently available and genuinely committed to solving problems. Highly recommended. Review collected by and hosted on G2.com.

One feature I’d love to see in the future is a more flexible, built-in way to format reviews and other modules beyond the default option. I was able to achieve what I wanted with some fairly complex CSS, but having multiple styling choices out of the box would be a great improvement. That said, the product is clearly evolving, and I’m confident these kinds of enhancements will come with time as it continues to grow. Review collected by and hosted on G2.com.

I appreciate how easy the setup process is, as well as the helpful support provided. Their guides are straightforward and make each step simple to follow, and I’ve noticed that all the documents are kept up to date. The customer support stands out, especially because it’s reassuring to interact with real people at a time when so many major companies are turning to AI for these services. Review collected by and hosted on G2.com.

Nothing much to be honest. I am new to the service but overall it feels great. Review collected by and hosted on G2.com.

easy to use and implement, and support is very efficient. Avery specially was very helpful and super prompt, and even gave me a video guide on how to solve my issue! Review collected by and hosted on G2.com.

some things that we want may not work our way but still doable Review collected by and hosted on G2.com.

I thank the support service, they made a logo for me, helped set up automatic invoice sending to clients upon purchase, and also provided consultation on the application. All of this was done online without delays, which I really liked! Moreover, they immediately create several invoices and send them to clients, which is very convenient and practical. For accounting, you can immediately download all the invoices that were made. Review collected by and hosted on G2.com.

I registered today and didn't understand what to do at all. The setup was not bad, but it was kind of unclear to me. Review collected by and hosted on G2.com.

They supported me 24/7, 365 days a year.

And they customized and delivered the features we wanted. This freed our store operators from tedious tasks they had to perform every month.

I am truly grateful. Review collected by and hosted on G2.com.

Nothing at all. Everything was perfect. Thank you. Review collected by and hosted on G2.com.

The customization of templates and the ability to add the invoice directly in the order or shipping confirmation email. The support is very responsive, especially Olivia who helped me recently. Review collected by and hosted on G2.com.

The inability to insert and change one's logo alone, without assistance. Review collected by and hosted on G2.com.

the fact that it's free and easy to use. that's incredible nowadays. Review collected by and hosted on G2.com.

so far, I can not complain. I haven't seen anything worth complaining about yet. Review collected by and hosted on G2.com.

The platform is easy to use, and the customer service team was extremely helpful. They assisted us in enabling features we hadn't specifically requested but actually needed. Jade from Avada, in particular, was very supportive throughout the process. Review collected by and hosted on G2.com.

nothing really .. yet. all is well since 2024. Review collected by and hosted on G2.com.

They provide 24/7 online customer service. Their team is professional, knowledgeable, and hardworking—especially Ms. Avery, who has been exceptionally helpful throughout this process. Review collected by and hosted on G2.com.

Nothing special I dislike about this app Review collected by and hosted on G2.com.

Joy Subscription offers excellent service. It works very well, the technical support is fast and efficient, and Iris's attention stands out for her kindness and professionalism. Highly recommended. Review collected by and hosted on G2.com.

Truth be told, I have nothing to object. Review collected by and hosted on G2.com.