# Blackbaud eTapestry Reviews **Vendor:** Blackbaud **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 3.3/5.0 **Total Reviews:** 103 ## About Blackbaud eTapestry Blackbaud eTapestry is an affordable, all-in-one donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. More than 6,000 nonprofits and institutions are using eTapestry to efficiently manage and track fundraising performance, engage new supporters, and maximize existing donor relationships. ## Blackbaud eTapestry Reviews ### 1. Avoid. Antiquated, expensive, little to no support, nightmare to use. **Rating:** 0.0/5.0 stars **Reviewed by:** Mikki B. | Fundraising Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Blackbaud eTapestry?** I am really trying to push myself to think of positives... I was always able to log in when I needed to, so that's something. **What do you dislike about Blackbaud eTapestry?** This is one of if not the most frustrating pieces of software I have ever used. It is outdated and unnecessarily complicated to use, absolutely horrendous customer service, outrageously expensive. You have to pay for customer service. I am not kidding. I have had multiple issues, and when I try to call for assistance I am literally told that I do not "qualify" for phone support and must use the chat feature. I also don't have access to the chat features, and it has now been more than a week and their "engineering team" is still trying to figure out why I can't access that chat. I was only able to get any support because I finally called their sales line and spoke to a sales rep. The functionality of this program is ancient. It's horribly inefficient, not user-friendly or intuitive, and full of redundancies. Running reports is an absolute nightmare, requiring an entire week of training videos to even begin to understand how to do anything useful. It's impossible to even run a basic custom report wihtout hours of research/reading, and that's not an exaggeration. It's impossible. The existing "template" reports might be useful to some organizations, but most of them were worthless for ours. There's also multiple ways to do 1 thing, but if you mix them up you won't be able to pull an accurate report. For example, you can log an in-kind donation by doing A, B, or C, but if you do one donation way A and another way C, then your report will only show one or the other. This means organizations with more than 1 user have to create entirely separate trianing documents or policies in order to have consistent data and useable reports. Just create one standardized way to do the thing that needs to be done. It takes months if not years to acutally learn how to use this software correctly, and that's assuming you have hours and hours each week to dedicate to learning this software. And, you are REQUIRED to pay for "Blackbaud University" or whatever they call it now as part of your contract (which is $1,000+), but I've found it's easier and faster to just Google the problem and find the fix from someone else's blog or YouTube videos. And on top of all of this - this is EXPENSIVE. Thousands of dollars for the service (at the low end of the scale, even), REQUIRED additional fees for payment processing even if you don't take payments through Blackbaud/eTap, REQUIRED additional fees for the "education" portal, locked into a 3-year contract to get "lower rater increases." And with all that, you'll still "not qualify" for phone support. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** I think they're trying to be a robust and moderately customizable CRM but it's just too much software with too little support, awful training, and terrible UI. ### 2. Horrific customer service, outdated interface, nightmarish "contract" obligations and pricing **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Blackbaud eTapestry?** Blackbaud eTapestry is the worst CRM for a small nonprofit I have worked with directly. There is no area where it stands out in a positive way. **What do you dislike about Blackbaud eTapestry?** Service for eTapestry is abysmla, the interface is hard to use and not at all intuitive, they continue to underinvest in modernizing the product, and the pricing is obscene. Worst of all, when we informed them that we would be moving to a new provider when our renewal came up, they came after us and claimed that we had "agreed to" a 3-year contract. This assertion was based on them emailing a departed employee (who had an auto-reply up) 1 year after they left and claiming that a lack of response locked us into a 3-year term with 7% increase rates. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** They are trying to be a fundraising database / CRM for small to mid-size nonprofits. ### 3. Terrible. Clunky. The opposite of intuitive. **Rating:** 0.0/5.0 stars **Reviewed by:** Rachel C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2023 **What do you like best about Blackbaud eTapestry?** Nothing. I disliked everything about the platform, the reporting, customer service, email engagement. I can't believe people actually enjoy this tool, especially not small nonprofits. **What do you dislike about Blackbaud eTapestry?** I disliked everything about the platform, the reporting, customer service, email engagement. I can't believe people actually enjoy this tool, especially not small nonprofits. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** It solved nothing for us. I disliked everything about the platform, the reporting, customer service, email engagement. I can't believe people actually enjoy this tool, especially not small nonprofits. ### 4. Difficult to use and outdated software **Rating:** 1.5/5.0 stars **Reviewed by:** Kirbee D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Blackbaud eTapestry?** My executive director seemed to like the financial reporting on the back end. **What do you dislike about Blackbaud eTapestry?** Blackbaud ETap was not easy to use and utilized the software benefits. The email marketing was outdated. The customer service was poor. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** We stopped using the software when our contract term was up. ### 5. eTapestry suffers from a lack of updates, a complicated interface, and even more difficult reporting **Rating:** 0.0/5.0 stars **Reviewed by:** Kate H. | Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Blackbaud eTapestry?** eTapestry has one really strong quality, and that is its customization and cleanup tools. Its functions for creating custom fields and doing mass updates, imports, and cleanups are really strong. There is a lot of room to find and modify data in batches using the mass update and import tools, and fields can be created and adjusted across most aspects of the database. **What do you dislike about Blackbaud eTapestry?** eTapestry's biggest flaw is its clunky, hard-to-learn reporting system. Queries and reports are separated, meaning you have to create a query and test it before you can apply it to a report. This is NOT user-friendly in the slightest and often results in a lot of back-and-forth between the query and report screens to try and make the two work well together. Combining queries and getting more complicated information, like year-over-year giving, was nearly impossible to do without at least a year of training and practice. **Recommendations to others considering Blackbaud eTapestry:** If you are a small nonprofit looking for an affordable database solution, don't go for eTapestry. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** The other flaw of eTapestry is that it is clearly the redheaded stepchild of the Blackbaud family. Speaking with representatives at Blackbaud made it clear that their resources are focused on the much pricier Raiser's Edge. As a result, eTapestry never receives significant updates and feedback on the product is rarely listened to. ### 6. eTapestry serves as a leading nonprofit, fundraising software for connecting donors to organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Blackbaud eTapestry?** The customizability of eTapestry is huge factor in why I like this software. Whether its in organizing goals or arranging reports, this platform allows easy fundraising integration for any nonprofit **What do you dislike about Blackbaud eTapestry?** eTapestry can be daunting and while Blackbaud's problem resolution articles are helpful, a wider database for tips and help would be ideal. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Our organization has begun to recognize the benefits of eTapestry through its seamless integration with our website and other transaction platforms (Venmo, Paypal). It served us as a solid fundraising database where we can keep track of donors, members, and other affiliates. ### 7. Outdated, difficult to use **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Blackbaud eTapestry?** eTapestry is customizable and can store a lot of information about donors. The ability to create custom thank-you letters for donations makes that process easier. **What do you dislike about Blackbaud eTapestry?** eTapestry doesn't work with some browsers. Logging in and setting up an account is unnecessarily frustrating sometimes. Pulling certain information can be difficult and they charge for assistance. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** We use it to track our mailing lists and donations, and to create appeal letters (using a Mail Merge) and thank-you letters. We run queries to create mailing labels. ### 8. Bloomerang from Etap **Rating:** 1.0/5.0 stars **Reviewed by:** Sarah B. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Blackbaud eTapestry?** The records of donors were highly detailed with opportunity to customize. **What do you dislike about Blackbaud eTapestry?** The ability to complete reports was challenging and not user friendly. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** We used it as a typical CRM. It allowed for receipting for donors and tracking cultivation efforts. ### 9. experience with etapestry **Rating:** 2.5/5.0 stars **Reviewed by:** Andrea A. | Director of Advancement **Reviewed Date:** June 22, 2021 **What do you like best about Blackbaud eTapestry?** hmm, that is difficult. I like the technical people on the phone.....but I wish the software was more intuitive so that I didn't need to call them so much. **What do you dislike about Blackbaud eTapestry?** the email interface, the query system which required an advanced degree in applied mathematics to create a resport in, the lack of social media integration, the high price compared to the features the software offers, the lack of accurate donor capacity tools as well as contact info management, the donation form is the worst of any I have ever seen and there is only one that has to be used across all campaigns, maybe this is enough for you to get started on for now.....but believe me there is more. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** for us, it is basically a huge excel spreadsheet of our donor information, not interactive, not prescriptive and not even very accurate....... ### 10. Very robust, but just wasn't for our small nonprofit **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Blackbaud eTapestry?** The track record and extensive history that Blackbaud / eTapestry has had in the data tracking industry. **What do you dislike about Blackbaud eTapestry?** To me, it seemed that the interface was not user-friendly, and was very "clunky". I found it cumbersome to pull reports, and decipher our own data. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** One benefit that I realized was the awareness of our own opportunity and potential for growth. I realized how little I was actually utilizing the services of the database. ### 11. Great Donor Software **Rating:** 4.0/5.0 stars **Reviewed by:** Mandy S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Blackbaud eTapestry?** eTapestry allows us to track donations, volunteers, and development conversations that are very important to our organization. I can create events and such in eTapestry as well, and have people buy tickets/tables and make donations and it all feeds into eTapestry. The ability to create forms into our website is also a plus. **What do you dislike about Blackbaud eTapestry?** The level of security options is lacking. We use eTapestry in our 4 locations, and I wish I could limit each user to their specific location. That is not an option. Also it would be great if eTapestry synced with outlook. Having meetings scheduled right from eTapestry would be a huge plus. An app for eTapestry would be great too, as we are out in the field and being able to click eTapestry on our phones/tablets to update information would be great. eTapestry is also missing Text to Giving. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** eTapestry allows us to track development conversations. It allows us to track events, volunteers and donations. The mass email feature is coming along. It isn't there fully - but they are working on it. eTapestry is a huge benefit to Big Table, and our ability to create and maintain relationships. ### 12. eTapestry **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Blackbaud eTapestry?** eTapestry is very user-friendly and multi-functional. **What do you dislike about Blackbaud eTapestry?** The reports function is not easy to use. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Tracking donations, workshop registrations, and communicating with donors. ### 13. Support is there to help answer any and all questions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2018 **What do you like best about Blackbaud eTapestry?** When i started at my first job they had been using etapestry for a little over a year but not to it's full potential. I took advantage of the free trainings to take full advantage of everything it offered. Whenever I have questions about how to do something support is just a click away and was always very helpful. As a new fundraiser, I was unsure about what some of the built-in reports were and how to use them. After taking the trainings, I was a better fundraiser and able to prove that using the built in reports. (SYBNT, LYBNT, Lapsed, CC Finder/updater, Etc) **What do you dislike about Blackbaud eTapestry?** Because it can be used in different ways, they charge extra for additional aspects of it, like social media finder or peer to peer options. I've also learned Blackbaud charges for some of the training resources and that might not be included for every user. I highly recommend talking with a current user about the migration from your current donor management to Etap, how they've been able to keep data clean, and what they use it for. **Recommendations to others considering Blackbaud eTapestry:** ask them to connect you to a current user and seek out another current user on your own. You can find current users through your local AFP chapter or other fundraising associations. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** It's a great way to keep donors and supporters organized so pulling reports is easy. With this, I'm able to see which donors gave last year but haven't given yet this year and focus on cultivating those donors. I'm also able to see which donors have the greatest capacity and affinity using built-in and custom ranks, allowing me to focus my time on those with the most potential to give and not waste time on those who love our mission, but don't have the ability to make a major gift. ### 14. A Great Platform for Donor Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Blackbaud eTapestry?** Blackbaud has made it extremely easy to transition over to their products. They have a team of people that help get all your information moved over and then test it out before leaving you do it on your own. eTapestry was the exact product we needed to handle our database of donors and to keep track of them over time. We had been using Excel and Google Docs to track everything in the past and that became a nightmare. **What do you dislike about Blackbaud eTapestry?** So far the only thing that we don't like is that Blackbaud services does not have a text to donate feature. eTapestry itself does not have anything I don't like about it. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** We are solving the issues we had with donor retention and time management. It is so much easier now to find donors in our database and we save a lot of time with the features they have involving mailing/emailing. ### 15. Donor Management great for small nonprofits **Rating:** 4.0/5.0 stars **Reviewed by:** Jilliann M. | Development & Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2020 **What do you like best about Blackbaud eTapestry?** The best part of eTapestry is that its cloud based, so your database can be accessed from anywhere. It also can be customized to your nonprofit for better user experience. The Blackbaud training community is huge, so getting help with using the product is easy and there are tons of resources from the business itself as well as fellow users in a chat board to ask questions. **What do you dislike about Blackbaud eTapestry?** I dislike the fact that there are more customizations in other Blackbaud products than what is incorporated in eTapestry. It works well for small or medium nonprofits but it would show its limitations if it was used by larger nonprofits. **Recommendations to others considering Blackbaud eTapestry:** Just make sure it has all the integrations you are looking for. There are some limitations to the product, but overall it will do a great job with keeping your donor database organized. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** eTapestry has the ability to keep addresses cleaned up with AddressFinder, which helps save money with appeals. It also gives a wealth rating on donors so we keep track of who we need to steward. We are in the process of converting our platform to another Blackbaud product, due to ease of use and customization features that the other product offers. We still really like eTapestry, but our organization has outgrown its benefit and we need something that can be used in all areas of our organization. I realized that eTapestry is still one of the better databases for donor management, the reports and queries are easy to create, and working remotely, it has the added benefit of being cloud based. ### 16. A great all-purpose donor database **Rating:** 4.0/5.0 stars **Reviewed by:** Abby H. | Communications Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2020 **What do you like best about Blackbaud eTapestry?** eTapestry is easy to use, with powerful functions to perform any type of task you'd want from a donor database. **What do you dislike about Blackbaud eTapestry?** Like any powerful software, there's a learning curve. If you don't know how the tools function, or how to get the most out of them, you could be doing yourself a disservice by doing things like making mailings harder, exporting the wrong data, entering data in the wrong fields, etc. But eTap is set up pretty well to be able to figure this stuff out without too much trouble. You just have to put in some work at the beginning. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Every nonprofit needs an organized donor database to progress to higher levels of fundraising capabilities. eTapestry is a great tool for nonprofits that want something most users can learn quickly, without a massive cost like some more robust databases. It will help you do useful tasks like automate pledge reminders and prepare donor letters. ### 17. eTapestry- an easy CRM to manage and know your donors **Rating:** 3.5/5.0 stars **Reviewed by:** Sukanya M. | Manager, Marketing Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2020 **What do you like best about Blackbaud eTapestry?** It is an easy to use tool. It has a lot useful functionality other than per- like you can create the email and it will fill up the fields automatically which is great. Also, it provides you different options for creating different types of reports. **What do you dislike about Blackbaud eTapestry?** The user interface and the dashboard design could be better. The navigation tabs can be confusing sometimes for the users. **Recommendations to others considering Blackbaud eTapestry:** It is a very useful tool for a small to medium sized nonprofit organization. It has lot of capability but at the same time if they improve some of their features and customer service, then it would be a great tool. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** As a small nonprofit organization, it helped us to keep our donors' and volunteers' data and donations history in one place which was very important. At least we know that we have everyone's information in one place, not scattered. That is the crucial part of any business. ### 18. Lots of features to explore with a few setbacks **Rating:** 3.0/5.0 stars **Reviewed by:** Sanya H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2020 **What do you like best about Blackbaud eTapestry?** I liked how it wasn't so complicated to understand the program. After playing around for a few days, it became easy to use. Another thing to add, the price seemed reasonable for organizations that started small. **What do you dislike about Blackbaud eTapestry?** There are some features that need work. For example, I always had problems with the creation/ modification of DIY forms. There were days where I would make a slight change in one of the DIY forms and as soon as I would hit save, it would return back to its original form and instead of approving changes. **Recommendations to others considering Blackbaud eTapestry:** If you work for a small organization (a small donor base), eTapestry is a good program to use. However, keep in mind, as you grow your donor base, you may want a program that has better features that may not be provided by eTapestry (i.e. RasierEdge). Midway of using E-tapestry, if you realize you want a different program, it will be difficult to shift from e-Tapestry to another program... you will have to consider mass export of contacts and move around information to make sure you have all the data included in your newer program. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** The former organization I worked with used E-tapestry to enter donations that were received via cheque, cash, and other portals. The benefits were that once the donations were all entered, we were able to retrieve data according to the filters chosen (i.e. which of our donors gave over 50 dollars this year). ### 19. Ancient, not user friendly, avoid **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Blackbaud eTapestry?** Not much, honestly. Maybe that it doesn't crash? **What do you dislike about Blackbaud eTapestry?** Very hard to use and almost impossible to get support. The user interface is from the 1990's. This product is the poor stepsister of the product that they want you to buy, but is very expensive. No one at the company gives a damn about eTap customers. The number of times I have gotten the run-around is infuriating. My contract ends in a few months...and then it is bye-bye Blackbaud. **Recommendations to others considering Blackbaud eTapestry:** Go elsewhere. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** I was looking for a donor management system to keep in touch with donors, etc. eTapestry is not very good as this. ### 20. Good Software for your donor needs **Rating:** 3.5/5.0 stars **Reviewed by:** Qi Xu . | Client Match and Conversion Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2020 **What do you like best about Blackbaud eTapestry?** I liked that eTapestry allowed me to put all my donors' information in one easy place. Instead of having thousands and paper files, I have a software where I can track all their donations and personal information. The software is also useful for keeping track of how much money one donor has made over the lifetime of their constituency. Being able to have the numbers calculated for you automatically instead and having to manually add up all the check amounts really help in identifying who are your biggest and most loyal donors. I haven't tried any other type of fundraising software on the market but I don't really feel like I need to compare them. ETapestry met all of my essential needs for what I did at EL Education. Although I no wonder work at this organization, I am pretty sure that they are still using this software to meet their development needs. **What do you dislike about Blackbaud eTapestry?** Although I liked using Etapestry, I do feel like the platform could be made some simpler for people who are not tech savvy. The homepage with all the snapshots can be a bit overwhelming for someone who is not data-driven. **Recommendations to others considering Blackbaud eTapestry:** Take some time to get used to the software. If you are good with computers, it will come to you easy. If you're not, it might take about a week to get a hang of things. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** I was mostly using eTapestry to track and add new donations and to make changes to our donor's personal information. ### 21. The program is simple to use and an innovative product that can enhance experiences **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2020 **What do you like best about Blackbaud eTapestry?** Great dashboard and easy to navigate through. The program is very easy to use and understand for non-technical people with the right amount of training. I enjoyed the dashboard and the various functionalities the program has. I think it is an innovative program that is able to make people understand the key donors the business may have. I think the program's key benefits are the ease of use and its innovative qualities. I found the program very helpful in figuring our who our key donors were. **What do you dislike about Blackbaud eTapestry?** Needs better training videos and training lessons. This was the only issue I had with the program. The training videos and lessons were not intuitive enough and some of them were easy to just skim over. I feel like the training process needs to be more in depth for non-technical people to understand how best to implement certain functionalities this program is able to bring forth. **Recommendations to others considering Blackbaud eTapestry:** I would recommend this software based on its capabilities in how to address key business problems for non-profit organizations. I have used it at an internship with a non-profit and it took me a few days to understand how to use and I was able to be up and running fairly quickly. The software has many capabilities to serve an organizations needs and it is simple to use for a variety of stakeholders. One of the best things about it is being able to use the software to track donor submissions as it is fairly easy to understand who our most valuable clients are and where we should be focusing our efforts. I believe the way this program integrates with our key business objectives makes it an ideal program to use. I recommend that people who use eTapestry spend time understanding it's intricacies to better understand how to implement the software in their own organizations as it has many functionalities which we did not use at the non-profit I was at, but it had the capability of being a lot more. I recommend taking time to fully immerse yourself into the teaching and understanding where it will work best in your business as it is a very powerful tool to use whether at a non-profit or at a small-medium business. Learn where it can be implemented best. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Managing clients and contact information for non-profit work. Simple and streamlined process. It is easy to figure out our most valuable clients to help understand where we should focus our efforts. The non-profit where I used it was able to use it as a form of contact-tracing to understand our highest donors and we were able to reach back out to them to maintain a connection. I enjoyed using the program at my previous non-profit as I was able to really understand how the program works to enhance our client experiences and how it provides key information to us when we are trying to understand our donors. ### 22. Used before owned by Blackbaud **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2020 **What do you like best about Blackbaud eTapestry?** I like that's its a basic database that addresses all the fundamental needs of a start-up or small non-profit. I began using it in 2007 when I started working at a non-profit raising 500K annually. I had the fortunate experience of going through a week long Raiser's Edge course the year before. It was fairly easy to translate the information and look for ways to use Etapestry to achieve similar results. Of course, it didn't have all the bells and whistles, but it had everything we needed to keep accurate data of our donors to print accurate reports, send timely thank you letters, track donor relationship with us over time, and collect all the relationship data we wanted to store. **What do you dislike about Blackbaud eTapestry?** The capability to track mailings was limited at the time. There was no way to create any sort of track to place donors on to cultivate them. There comes a point as the non-profit grows that you require more advanced functions. It was great for all we needed it for till we wanted to track more. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** I am no longer using eTapestry as I moved on from this position in 2016. ### 23. Simple, easy to use. Great for Nonprofits **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth D. | Marketing and Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2020 **What do you like best about Blackbaud eTapestry?** I like that the program is easy to use. The help videos are simple to follow and it is a great program for nonprofits. You can easily find donors, set a capital campaign, even print thank yous with all details included. **What do you dislike about Blackbaud eTapestry?** The site tends to be slow. It definitely lags when trying to update a lot of information. There is no way of integrating it in our social media, which would be another great way to raise money. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** We are a homeless facility and this program allows us to not only ask for monetary donations, but clothing and medical donations as well. ### 24. Blackbaud Etapestry review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Blackbaud eTapestry?** great way to see all donor info, helpful reporting, **What do you dislike about Blackbaud eTapestry?** cost can be prohibitive for smaller orgs **Recommendations to others considering Blackbaud eTapestry:** it is one of the better platforms but cost can be high **What problems is Blackbaud eTapestry solving and how is that benefiting you?** donor retention and donor acquisition ### 25. Great experience with eTapestry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2020 **What do you like best about Blackbaud eTapestry?** I had an excellent experience using eTapestry! I found it to be user friendly, intuitive, and overall a great resource for our non-profit. Two features I liked the most were that we were able to look up how much we fundraised through each individual fundraiser and that eTapestry would alert us when we were at risk of creating a duplicate donor record. Overall, a positive experience! **What do you dislike about Blackbaud eTapestry?** The only downside I can remember were that eTapestry would not recognize typos or misspellings when looking up records. This would overall slow down the process of inputing data and a change to this would make the process of using eTapestry more streamlined. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** We were able to track donations by donation campaign, thus allowing us to focus our attention on more lucrative campaigns and allowing us to spend less time on less lucrative campaigns. ### 26. Decent CRM for Nonprofits **Rating:** 3.0/5.0 stars **Reviewed by:** Maggie P. | Head of Demand Generation Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about Blackbaud eTapestry?** It is very tailored for the nonprofit world. It makes tracking donors easy. It was easy to send out automated emails after certain actions had been taken. **What do you dislike about Blackbaud eTapestry?** This system cannot be used for everything. We had to use a seperate email manager to send out marketing campaigns. It was difficult to customize and the payment portal was far from optimal. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** It is a cloud based software which is super useful. We are able to work from anywhere, easily accept donations and it also supports our fundraising efforts. ### 27. eTap is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan B. | Annual Giving Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2020 **What do you like best about Blackbaud eTapestry?** Very user friendly databse, easy to see relevant information on a donor profile and easy to use overall. It has been very helpful in managing our donor pool as well as pulling reports easily for segmented mailing lists. **What do you dislike about Blackbaud eTapestry?** Queries can be a bit tough at the beginning, bu once you get the hang of it - it is easy! **Recommendations to others considering Blackbaud eTapestry:** Very easy to use **What problems is Blackbaud eTapestry solving and how is that benefiting you?** It is super organized and easy to pull mailing lists and do big imports of data ### 28. Good database option **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2020 **What do you like best about Blackbaud eTapestry?** As a small nonprofit organisation, it helped us to keep our members and volunteer data and donations history in one place which was very important for smooth functioning of the volunteer coordinator role. ETapestry has the ability to keep addresses cleaned up with AddressFinder, which helps save time with sourcing information fast. **What do you dislike about Blackbaud eTapestry?** The UI is too complicated; it's unnecessarily cluttered with lots of clicking. **Recommendations to others considering Blackbaud eTapestry:** N/A **What problems is Blackbaud eTapestry solving and how is that benefiting you?** It's a great entry-level donation data system for small nonprofits. ### 29. User friendly, endless tools **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlin M. | Commercial Underwriter, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2020 **What do you like best about Blackbaud eTapestry?** I found their resources for any questions I came across super helpful. Guides and training were beautifully outlined and simple to follow. **What do you dislike about Blackbaud eTapestry?** When I was using the platform, it does take a lot of time to dedicate yourself to learn. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** The platform was utilized to move out of manual excel files and time staking tracking. There are numerous benefits and our donor base grew because we can focus more attention on them and our mission. ### 30. eTapestry is an easy membership software program to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Mary M. | Medical Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2020 **What do you like best about Blackbaud eTapestry?** I am not a technically proficient person and I was able to learn it quickly. **What do you dislike about Blackbaud eTapestry?** I had a problem correlating the information with Quickbooks but I think that had more to do with too many different people using the software. I was eventually able to straighten the information out. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** I no longer work with eTapestry. I did use it when I worked at a small public radio station. ### 31. One of the best options for your non-profit **Rating:** 3.0/5.0 stars **Reviewed by:** Steven S. | Director Of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Blackbaud eTapestry?** Being part of the Blackbaud family is an incredible benefit since they are THE name when it comes to donor CRM and Nonprofit CRM's. **What do you dislike about Blackbaud eTapestry?** I haven't used it enough to have criticisms. So far the conversion process has been very smooth and without complications. **Recommendations to others considering Blackbaud eTapestry:** Give it a shot, you won't regret it! **What problems is Blackbaud eTapestry solving and how is that benefiting you?** How to properly store donor, participant and customer information while communicating properly the information to our accounting, emailing and mailing softwares. ### 32. easy to use and helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Cassie P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2020 **What do you like best about Blackbaud eTapestry?** I really liked how it was easy to use and helpful during my internship **What do you dislike about Blackbaud eTapestry?** it isn't user-friendly for older the older workers **Recommendations to others considering Blackbaud eTapestry:** possibly making it more user friendly for the older workers. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** I used tapestry to work on a pamphlet for a nonprofit agency ### 33. Fundraiser **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2020 **What do you like best about Blackbaud eTapestry?** I liked to relationship connection within a household. I particularly liked the levels of users that you could set. Also, as an admin the ability to see each step a user did - holding users accountable for their actions. **What do you dislike about Blackbaud eTapestry?** Reporting is very straight forward. However, missing some further in depth reporting that management require. I have used Raiser's Edge my preference is ETapestry. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** None. ### 34. My experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about Blackbaud eTapestry?** I enjoyed how you could easily edit fields and search ID #'s **What do you dislike about Blackbaud eTapestry?** I did not like how difficult the reports were to create. I also wasn't a fan of everything being scattered in different tabs, rather than condensing everything on one page. **Recommendations to others considering Blackbaud eTapestry:** If you want to use eTapestry to simple uses and for a smaller company, it may be a good choice for you. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** ETapestry was helpful when using queries. ### 35. Good Program, Room for Enhancements **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2020 **What do you like best about Blackbaud eTapestry?** Easy to access from anywhere online anytime you need to access it. **What do you dislike about Blackbaud eTapestry?** No capacity to be be able to look up donors on a mobile device clearly in a mobile view - this would be a good feature to have for staff meeting with prospect donors. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** It’s helped with tracking easily staffing history and length of time they have been a member ### 36. Solid product for smaller nonprofits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2020 **What do you like best about Blackbaud eTapestry?** Having used Raiser's Edge for several years, I found eTapestry to be a cleaner, easier to view tool that brought all contacts with a prospect together in one place. It was also much more customizable than Raiser's Edge. **What do you dislike about Blackbaud eTapestry?** Not much, although it was sometimes hard to find plug-ins. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** We used it to take lots of excel spreadsheets and put together a giving database. ### 37. Complicated at first and could use updates but overall great system. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2020 **What do you like best about Blackbaud eTapestry?** You can put a ton of data in the system. Ex:names and addresses all the way up to when you saw the person last. **What do you dislike about Blackbaud eTapestry?** Software needed updates and pulling reports was a little bit difficult. **Recommendations to others considering Blackbaud eTapestry:** Once you get the hang of it, it can help a lot with your business. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** It’s a great place to find out who gave when and who you need to target in the future. ### 38. Robust, but a bit clunky. **Rating:** 2.5/5.0 stars **Reviewed by:** Scott H. | Marketing Communication Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Blackbaud eTapestry?** eTapestry has a lot of features nonprofits need and can serve as a all-in-one CRM. Unfortunately, it's lacks sophisticated communication and fundraising features like automation, conditional forms, etc. **What do you dislike about Blackbaud eTapestry?** It has a lot of the features you're likely looking for, but it's not exactly user friendly. Reporting can be a headache and the software doesn't integrate with other tools very well. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** eTapestry is great for tracking giving history, but it doesn't work well with some of the more sophisticated fundraising and communication tools we're using. ### 39. Depending the complexity of business requirements and size of the database **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2020 **What do you like best about Blackbaud eTapestry?** Intuitive to use Easy to design mass ecomms **What do you dislike about Blackbaud eTapestry?** The way to run query is not complex enough to deal with advanced searches **Recommendations to others considering Blackbaud eTapestry:** It is very good product to start-up nonprofit, or those don't have designated database administrators. As Fundraising staff can easily manage the database and utilise its core functions. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Was not using it for my employer. I was a consultant of eTap at Blackbaud ### 40. It was mostly effecient and organized. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about Blackbaud eTapestry?** That you can put notes in about that particular donation. **What do you dislike about Blackbaud eTapestry?** You can't delete certain things like if you make a mistake or if there's an accidental multiple of something. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** I appreciated how it tracked when donations were made and when it was deposited. ### 41. Outdated interface **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2020 **What do you like best about Blackbaud eTapestry?** Easy to learn features. Adequate resources for training **What do you dislike about Blackbaud eTapestry?** Outdated interface in comparison to other products Reporting features are limited Doesn’t integrate well with additional software necessary for nonprofit operations **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Prior to using e-tapestry, the nonprofit was using excel and other antiquated software to piece-meal operations, E-rap has helped streamline. ### 42. My Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2020 **What do you like best about Blackbaud eTapestry?** I like that you can run membership programs on it **What do you dislike about Blackbaud eTapestry?** The software sometimes is not as intuitive as i’d like **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Organizing our data has been made much easier, that is a huge benefit ### 43. Disappointed with eTapestry **Rating:** 1.5/5.0 stars **Reviewed by:** Kathryn J. | Director of Community Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Blackbaud eTapestry?** I initially loved eTapestry and found that we were able to build a platform with the components that fit our needs. **What do you dislike about Blackbaud eTapestry?** Over time, eTapestry no longer allowed us to build our platform based on our needs but rather, they forced us into packages that were expensive and unneeded and put us in a contract. As a not-for-profit, our goal is to keep our administrative costs low so that we can pour our fundraising dollars back into our programs and services, not into the hands of eTapestry's parent company, Blackbaud. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** There is no longer a benefit to us and once our contract is up in July, we will no longer retain this CRM. ### 44. Review of Etapestry **Rating:** 2.5/5.0 stars **Reviewed by:** Sam C. | Marketing and Commmunications Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Blackbaud eTapestry?** The most helpful tool in Etapestry is the ability to pull a report based on specific field that you want information for and be able to come up with clear reports and data for presentation. It helped me with tracking sponsorships for my non-profit and allowed us to handle all the interactions we had with donors. **What do you dislike about Blackbaud eTapestry?** The least helpful tool about Etapestry was the fact that since our softwares were not compatible for automation, we had to manually enter data. This process proved to be very time consuming and ineffective for us. **Recommendations to others considering Blackbaud eTapestry:** Would highly recommend integration for full benefits of a software like this, **What problems is Blackbaud eTapestry solving and how is that benefiting you?** The business problems that Etapestry is solving, is hosting all our interactions and information about our donors and users. It allows a business to easily access their supporters or users and see valuable information about those users. ### 45. eTapestry Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about Blackbaud eTapestry?** I like the clarity of the database. I feel that the understanding is quick to learn as well. **What do you dislike about Blackbaud eTapestry?** I do not like the Soft Credit process of eTapestry, it is very confusing to follow with accounts with matching. **Recommendations to others considering Blackbaud eTapestry:** eTapestry is a great Blackbaud product, I think it's very easy to pick up on and understand. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** The way to pull specific things without doing batches and vice versa. I have been using queries a lot recently. ### 46. Terrible database and worst customer service **Rating:** 0.0/5.0 stars **Reviewed by:** Helen N. | Co- Founder & Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2018 **What do you like best about Blackbaud eTapestry?** I don't like anything about it... It's been so difficult to use. **What do you dislike about Blackbaud eTapestry?** The database is very outdated and there seems to be no update in sight. I feel like I'm using a system created in the 90s. **Recommendations to others considering Blackbaud eTapestry:** RUN **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Nothing. I realized that they do not care about me as a customer or the non-profit I work for. ### 47. Some great features, but limited **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Blackbaud eTapestry?** I like that it track our donor payments and helps us send out end of the year giving statements. Its also helpful with some reports and that is can update addresses from the usps. **What do you dislike about Blackbaud eTapestry?** I don't like that you can't tag certain gifts with more than 2 tags. Its hard to drill down to the data sometimes because if you work too quickly it will kick you out of the program all together. Also, their chat support usually sends you to their help database which defeats the point of having a customer support chat feature. Also, the login has gotten harder! **Recommendations to others considering Blackbaud eTapestry:** I would only recommend them if you are small and you don't want to have pull reports for development purposes. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** We are using this to track donor data and donations. We have realized that we can store more than just donor data and their are some standard reports that are very helpful. ### 48. Difficult User Interface - Some good features **Rating:** 2.5/5.0 stars **Reviewed by:** Eileen L. | Development Coordinator, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Blackbaud eTapestry?** I'm not a fan of eTapestry, but its best feature is the "Relationships" feature. As most board members, they serve as a fundraisers. Therefore, it is very useful to track the number of people they bring over the year(s). This feature has helped us to add a personal touch to our communications, and assess whether board members met their board expectations. **What do you dislike about Blackbaud eTapestry?** Each time I try to run a report, I get a headache. At glance, the software seems easy to use. However, once I try to pull a report, I don't get what I need. Many steps to follow, so I feel I'm wasting my time. As part of the Development Team, donor reports are essential, so this is something that need to be improved! I'm still relative new to this software, I tried customer support, but they weren't helpful either. **Recommendations to others considering Blackbaud eTapestry:** Evaluate other options, before making the commitment to eTapestry. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** The problem that we're trying to solve is donor management. One of the benefits is that I can keep all donors information in one place, and manage donor communications. Nevertheless, there are few things should be improved in the Communications section. ### 49. eTapestry review - small nonprofit fundraising **Rating:** 4.0/5.0 stars **Reviewed by:** Jaleith Zakiya G. | Director of Philanthropy, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Blackbaud eTapestry?** eTapestry can be customized to a great degree and can grow with an organization's work/team. The subscription level module by amenity and not user count also makes it more affordable than many other options. **What do you dislike about Blackbaud eTapestry?** Sometimes the software does not do simple, common sense things very plainly put. For example, you can run a compound query for items that meet multiple sets of criteria, but you can't run a simple exclusion query, you have to run a compound query that excludes the second query's results. This can be confusing, cumbersome and time consuming. **Recommendations to others considering Blackbaud eTapestry:** + Use chat support to get transcripts of the instructions they give you and copy/paste into your user manual or data entry rules/standards + Do NOT give everyone free range permissions to delete information or merge accounts until the rules are implemented fully and you have a good idea of your process for different data processing pieces + Have a backup administrator. Do NOT try to be the only admin, you'll go crazy and be overwhelmed. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** Constituent management, volunteer management, gift management, network management, and constituent engagement. Additionally, this is our first organization-wide database, so it's great to have a centralized location to store important information about various constituents/groups that everyone can access. We also like the ability to make certain pieces of information private (e.g. donations, background check results, etc). Lastly, the customization capabilities have helped us to track information we hadn't thought to track before. ### 50. eTapestry meets CRM needs, regrettably. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2018 **What do you like best about Blackbaud eTapestry?** eTapestry is an acceptable database for small, lower-income nonprofits seeking to save costs but use a tool that gathers and organizes donor information. **What do you dislike about Blackbaud eTapestry?** eTapestry is very limited on customization options for donation forms, is not very intuitive if you aren't used to donor queries, and isn't designed well. **Recommendations to others considering Blackbaud eTapestry:** If your CRM priority is to locate all your donors in one place with minimal integration into other platforms for the lowest cost possible, go with eTapestry. If your CRM priority is to increase your ability to add customization and branding to your online giving platforms and integrate aesthetically well into your other online presences (Facebook, website, email server), spend more money on Classy or a similar CRM. **What problems is Blackbaud eTapestry solving and how is that benefiting you?** eTapestry keeps our donor database organized and updated. It also links to our Constant Contact account, which keeps our mailing list clean and sorted (if we run the appropriate queries). ## Blackbaud eTapestry Discussions - [What is eTapestry database?](https://www.g2.com/discussions/what-is-etapestry-database) - [What is blackbaud eTapestry?](https://www.g2.com/discussions/what-is-blackbaud-etapestry) - [What are some good alternatives to Etapestry for smaller nonprofits on a budget?](https://www.g2.com/discussions/52060-what-are-some-good-alternatives-to-etapestry-for-smaller-nonprofits-on-a-budget) - 2 upvotes - [Can I use this program to track who has opened my newsletter and the click rate?](https://www.g2.com/discussions/26467-can-i-use-this-program-to-track-who-has-opened-my-newsletter-and-the-click-rate) - 1 upvote - [What is the best way to use the soft credit function when dealing with pledges on another account?](https://www.g2.com/discussions/16253-what-is-the-best-way-to-use-the-soft-credit-function-when-dealing-with-pledges-on-another-account) - 1 upvote - [View Blackbaud eTapestry pricing details and edition comparison](https://www.g2.com/products/blackbaud-etapestry/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+23%3A47%3A07+-0500&secure%5Bsession_id%5D=7220261e-5c86-4efc-91be-01ed7eeac6e3&secure%5Btoken%5D=8a66f3d7a9e94eb116e4613405f44421a6c37918fa3ba53e723342ffdb61211f&format=llm_user) ## Blackbaud eTapestry Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Constituent Management** - Constituent Profiles - Donor Communications **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Marketing Automation** - Email Marketing - Campaign Management - Marketing ROI Analytics **Marketing** - Email Marketing - Direct Mail Tools **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Blackbaud eTapestry Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (416 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (875 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (562 reviews)