--- title: Athena Reviews meta_title: 'Athena Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Athena works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 12 scale: '5' date_modified: '2026-09-28' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

Athena Reviews & Product Details

User Insights

Average based on 12 real user reviews.

Athena Reviews (12)

Reviews

Athena Reviews (12)

4.2
12 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and ease of use of Athena, highlighting how it simplifies access to client information and supports efficient management. Many appreciate its integration with AWS services, allowing for seamless data handling. However, some note a learning curve for data reporting and navigating complex features.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Juan L.
JL
Juan L.
Customer service agent
Enterprise (> 1000 emp.)
"Efficient and Easy to Configure Management with Athena"
4.5/5
What do you like best about Athena?

I really like how Athena organizes all the client information in one place, making it easily accessible from the screen. This includes all important data such as emails, letters, and addresses, which I find extremely useful for managing them effectively. Additionally, the user experience provided by Athena is remarkable. The initial setup of the software is relatively very easy, thanks to the clear instructions and steps provided by the software itself, which simplifies the startup process. Overall, I find it very good for its usefulness in organizing and managing clients efficiently. Review collected by and hosted on G2.com.

What do you dislike about Athena?

It really has very few things that are unpleasant, I would say, nothing. Review collected by and hosted on G2.com.

SANGEETHAVANI R.
SR
SANGEETHAVANI R.
AWS ML Ops
Mid-Market (51-1000 emp.)
"A serverless interactive query service"
5/5
What do you like best about Athena?

Athena uses standard SQL for querying data. This makes it accessible for anyone familiar with SQL, and it integrates well with other AWS services and scales automatically, so it can handle large datasets without any need for infrastructure management. Review collected by and hosted on G2.com.

What do you dislike about Athena?

Athena supports standard SQL, performing complex queries or joins on very large datasets can be challenging and may lead to performance issues. Review collected by and hosted on G2.com.

Aninkan G.
AG
Aninkan G.
System Engineer(L2 Production Application Support Executive)
Enterprise (> 1000 emp.)
"Athena a Recruiters Wish"
4/5
What do you like best about Athena?

The thing I like most about Athena is that Athena helps in managing and helping to recruit talent and to build deeper relationships with peers and friends Review collected by and hosted on G2.com.

What do you dislike about Athena?

Athena offers a complex customer support service and offers a bit ambiguity in customer experience Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Athena helps us quickly meet patient needs"
4/5
What do you like best about Athena?

Athena allows us to quickly meet patient needs when they arrive to our clinics. Review collected by and hosted on G2.com.

What do you dislike about Athena?

Data reporting can be challenging. There is a definite learning curve Review collected by and hosted on G2.com.

Manish  K.
MK
Manish K.
Mid-Market (51-1000 emp.)
"Right solution for data storage"
4.5/5
What do you like best about Athena?

Integrate with Amazon and easy to use on the cloud platform Review collected by and hosted on G2.com.

What do you dislike about Athena?

Athena doesn't retain the data. Should have separate storage system Review collected by and hosted on G2.com.

Sandeep P.
SP
Sandeep P.
Senior Software Developer
Mid-Market (51-1000 emp.)
"Athena - Warehouse for unstructured data"
4.5/5
What do you like best about Athena?

The best function is the pay-as-you-go with the queries, which fascinated me. Simpler set-up: the auto indexing on the data dumped. After dumping you are good to go with the querying exercise. Review collected by and hosted on G2.com.

What do you dislike about Athena?

The cost of the query sometimes thrills me. If the query is returning the result in the first segment in the Athena storage, it is good in the sense of cost but consider the scenario where it queries the whole dump to get the result. The query should be optimized enough, so that it will cost less to your pocket. Review collected by and hosted on G2.com.

Verified User in Insurance
II
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Great user interface"
5/5
What do you like best about Athena?

I love the user interface. It easy to navigate different modules for general and life insurance specific details. Review collected by and hosted on G2.com.

What do you dislike about Athena?

Ita difficult to create a structured document of things and difficulty in managing changes/ additions. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Athena Business User Review"
3.5/5
What do you like best about Athena?

The interface is intuitive and easy for a new user to learn. The resources available are also helpful. The computing speed is quick. Review collected by and hosted on G2.com.

What do you dislike about Athena?

The initial setup and obtaining access to all of the datasets was lengthy and complex. Review collected by and hosted on G2.com.

Ryan C.
RC
Ryan C.
Nurse Practitioner
Mid-Market (51-1000 emp.)
"Athena is great for small practices!"
4/5
What do you like best about Athena?

Integrated point of care system that allows for patient record access and quick easy EHR systems. Easy to document and Coordinate Care as well as reimbursement. Using the Athena app is easy! Review collected by and hosted on G2.com.

What do you dislike about Athena?

Wish it had easier ways to see photos and clinical records at point of care services. Integration with other hospital databases could help. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Not user friendly"
3/5
What do you like best about Athena?

Some shortcuts but you need a lot of training. Good mobile apps Review collected by and hosted on G2.com.

What do you dislike about Athena?

Hard to navigate and learn. Little support. Not separate areas for mental health automatically adds things that are not needed. Lots of clicking Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.